Name: Hyatt Place Baltimore/BWI Airport
Address: 940 International Drive, Linthicum, 21090, US

10/10

Exceptional

03 Aug 2026

Margaret

Great staff. Great shuttle. Clean space. Solo female traveler. Thank you!

6/10

Pleasant

01 Aug 2026

Denise

Staff was nice, good location. Room was clean except for the glob of hair in the bathtub, which tells me that the bathtub was not cleaned. When I ran the water, the hair moved. Had the water been run, housekeeping would have seen it.

10/10

Exceptional

27 Jul 2026

Nicole

It smell like dogs in the hallway and the guess dog barked all night long.

8/10

Excellent

26 Jul 2026

Kaneneisha

Enjoyed stay

4/10

Poor

23 Jul 2026

Jennifer

We stayed here just one night, got a king bed with a pullout for our teenager. There was no bedding for the pullout. When we went to the front desk, they had no extra pillows and acted like it was an insane request to ask for bedding for a room that's supposed to sleep 4. The staff was extremely uncaring and didn't give us anything. The room itself was filthy, the floors were dirty. People were yelling in the hallways in the middle of the night.

10/10

Exceptional

22 Jul 2026

Deannea

Free airport shuttle service, super friendly staff, and a hotel that’s clean and comfortable! And did I mention they offer a free breakfast too? Definitely a great place to stay!

2/10

Poor

22 Jul 2026

CRYSTAL R

When I tried to check in the desk attendant stated that they cancelled my reservation and they were booked and couldn't give me another room.

Partner

6/10

Pleasant

20 Jul 2026

Katherine

Overall, our stay was fine. The room was very spacious and clean. The living and bedroom areas were updated and nicely styled, though the bathroom could have used some cosmetic updates. The free breakfast was a nice perk & tasty, and the staff were friendly. However, what made our stay just “fine” was when we arrived just after 3 for check (in as stated in our booking confirmation), our room was not ready. Not to mention there was a line almost to the front door to check in. We were there for a Morgan Wallen concert, so it was understandable that the hotel was more crowded, however, this was something that could have been better planned and prepared for to accommodate the larger influx of guests by the hotel. We ended up waiting about a total of an hour in the lobby for our room. Thankfully, the concert was postponed due to weather, otherwise we would have been pushing it for time due to the room delay.

Family

10/10

Exceptional

20 Jul 2026

Garry

Excellent price

Partner

6/10

Pleasant

19 Jul 2026

Sanjiv

Breakfast was not as per Hyatt standard better not to offer

Family

10/10

Exceptional

18 Jul 2026

Magret Olayinka

The staffs are friendly and the hotel is neat.

Self

6/10

Pleasant

16 Jul 2026

UGOCHUKWU

The property is still under renovation

Family_with_children

8/10

Excellent

16 Jul 2026

Rhonda

Staff was very helpful

Business Family

8/10

Excellent

15 Jul 2026

Oden

The facility is very nice, well located to BWI airport and Baltimore. Staff was awesome, could have not asked for better service. The facility is under renovations, but don't let that discourage you from staying there. Not noisy, dusty, or anything like that. Doing upgrades on the interior, making sure not to interfere or inconvenience guest. Would stay there again.

Partner

10/10

Exceptional

15 Jul 2026

Lily

I love the cleanliness of my room, also the rates were great for the amount of space. The staff were all very kind and helpful, I had no issues with parking. I would book another stay whenever I'm in the area.

Self

2/10

Poor

15 Jul 2026

Tiffany

Whole experience was horrible. Staff is very rude

Family_with_children

2/10

Poor

15 Jul 2026

Breanna

The best advice - don’t stay here. Terrible staff, urine in the toilet when we arrived to our room, asked to come retrieve tissue after not receiving service after four days stay, the list goes on….we will NEVER stay here again and suggest you avoid it altogether.

6/10

Pleasant

14 Jul 2026

Simon

Front desk staff were not friendly and gave me the wrong information about extending my stay. And in one of the nights the elevator has broken for hours then we had to use the stairs several times.

Partner

6/10

Pleasant

11 Jul 2026

Payal

I stayed there 5 nights. Breakfast was good. Front desk was helpful at the time of check in and check out. But they have very short staff. Room was big and spaceous but was not very clean. There were hairs in bed. We were three people and they just gave two towels. They do clean every alternate day but the rooms were not clean after cleaning there were hairs on the floors. And at first there was almost used toilet paper after check-in and I have to call front desk three times to replace toilet paper still no body showed up. They did give but after 4-5 hours ...The same for towels.. Similarly the dispenser for shampoo was broken and they didn't replaced even after one day i have to go to front desk to bring new shampoo bottle..The rooms were good but stay was frustrating..

Family_with_children

6/10

Pleasant

11 Jul 2026

Vincent

Hotel was okay. They only clean every other day. During the week breakfast is over at 9am no ifs and or buts. The main issue is that I had ants in my room that I reported multiple days in a row. Not sure if the issue was ever fixed

Family

10/10

Exceptional

09 Jul 2026

Marquis

Nice room

Family_with_children

8/10

Excellent

07 Jul 2026

Charese

Seemed to be doing renovations
Short staffed only 1 to 2 ppl working
Waiting 15 mins for towels
Elevators a bit rickety was a little worried
Otherwise, beds were comfortable and rooms spacious

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Lisa

My room was very clean. Staff was helpful and friendly. Love the hot breakfast and hot tea. Plenty of parking. Will return to this hotel.

Family

6/10

Pleasant

07 Jul 2026

Louise

The room was basic and clean, but, the front desk checked us in wrong, so twice during the night staff tried to enter the room. The A/C was very loud. They failed to swipe my card so we had do that at check out. Breakfast was basic. The front desk is missing a piece which is replaced with plywood. Someone is not paying attention to this hotel.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

L Diane

Very well kept hotel. I also liked the fact that we could park out vehicle there. And ride the shuttle to the airport

6/10

Pleasant

03 Jul 2026

Bria

Hotel is okay, they are currently under renovation. While under renovation it’s a 7.5/10 only because there isn’t any housekeeping after 5. When I checked into my room it hadn’t been cleaned from the previous guest who had stayed hut the lady at the front desk got me a new room immediately. Breakfast was okay could be better by adding for options to the hot areas and overall. I feel like I’ve the renovations are done it will be a good hotel but right it okay if you need to quick night to stay at

Family_with_children

8/10

Excellent

03 Jul 2026

GUNO

The hotel itself is very good. The shuttle to and from the airport is on call. You need to let them know at the front desk. The 24/7 is only true when scheduled.

Family_with_children

2/10

Poor

01 Jul 2026

qasim

Staff were nice. My first room wasn’t cleaned. Second room the fridge didn’t work. I was promised points and never got them after signing up for rewards to receive them.

Family_with_children

8/10

Excellent

30 Jun 2026

Nicholas

It was not the best and not the worst. The cleanliness of the overall facility was just not fantastic. They are doing some renovations but aside from that the hotel was fine.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Don

Everything was great and quiet floor

Self

8/10

Excellent

28 Jun 2026

MICHAEL

Everything was really good except no vending machines but room was remarkably and spotless very very satisfied

Partner

10/10

Exceptional

28 Jun 2026

Anna

Loved the room setup with two queen beds plus the pullout sofa! The room looked very nice and clean. Breakfast was a super nice hot meal, with different options each morning. They were doing some renovations when we were there, but nothing that interfered with our stay.

Family

10/10

Exceptional

27 Jun 2026

Sara

Only think it was 10 am we were still sleeping an the cleaner kept knocking an tried to come in. I was naked an told her I was still in here til 12. Yikes must of been a mistake but I was annoyed just a little.

Partner

6/10

Pleasant

26 Jun 2026

Elizabeth

The hotel was under renovations at the time, so some of it was unable to be controlled. However, in my room, the television didn’t work, a lamp fell off the wall, the phone wasn’t connected and there was a very large urine stain on the pull out sofa bed’s mattress. Speaking of that mattress it was about 2 inches thick and I couldn’t imagine sitting on it, let alone trying to sleep. Breakfast was good and included. The staff were standoff-ish at check-in. Staff in the morning were friendly when we checked out.

Family_with_children

4/10

Poor

23 Jun 2026

Karen

Room wasn’t ready at check in. Staff was rude about it. Part of the lobby under construction. The whole place seemed poorly run. Shuttle was late for pick up that was pre scheduled. Glad I was only there for 12 hours

Self

8/10

Excellent

22 Jun 2026

JAU-YI

The breakfast was excellent.

Family

10/10

Exceptional

21 Jun 2026

Michael

Clean room

Self

10/10

Exceptional

17 Jun 2026

Sianni

Good hotel people nice

6/10

Pleasant

15 Jun 2026

Icee

Front desk lady was nice. Atmosphere was unpleasant, it didn’t feel like I’m away from home in a comfortable area. It was decent.

Partner

8/10

Excellent

15 Jun 2026

Dale

It was clean, a lot of noise at night, staff was the best, love how fast the check in and out was

Self

8/10

Excellent

14 Jun 2026

Georgina

The hotel was undergoing renovations when I stayed and were testing out the fire alarms which went on over 2 days and even in the mornings however otherwise it was a very pleasant stay.

Partner

4/10

Poor

12 Jun 2026

Tiffany

The AC in the entire hotel was running but it was only pushing out hot air it was extremely hot humid and muggy in the hotel and rooms in elevated panels are falling off the walls and rattle really loudly and scary as if the elevator was gonna stop between floors the hotel looks as it appears to be under construction and there's no carpeting in the lobby people or guest smoking in the entry way as you walk into the hotel now I smell like smoke and that's disgusting had I know all of this I would have never booked this hotel at all

Partner

10/10

Exceptional

08 Jun 2026

Nicole

Some construction going on inside the property but other than that it was nice. Rooms were spacious. Could have used more towels and easier than just the 3rd or 4th floor for ice. Breakfast was typical. Nothing fancy. Overall, would stay here again for the price.

10/10

Exceptional

08 Jun 2026

dONNA

Latoya checked us in and she was wonderful. She followed through with everything and was very patient with us. She is a keeper! Room was clean, however, the beds were too close to a/c unit and wall unit on the other side. You have to slip down the bed to get out when both beds are being used. Parking was easy and accessible. We were able to enjoy the coffee but had to leave early to catch flight out, breakfast was not used but I 'm sure it was fine. We will use this hotel again, noting the easy distance from airport use and other travel. Thank you

Family_with_children

8/10

Excellent

28 May 2026

Beth

Parking was plentiful and lighting was good. Staff was very friendly and courteous. Room was well laid out. Bed and pillows were very comfortable. Great water pressure in shower. Breakfast I gave 4 stars only because I am not an egg person, so I hoped for pancakes or French toast. The breakfast potatoes were delicious. They had fruit, cereal, yogurt, toast, muffins, juice. We would definitely stay again.

Partner

4/10

Poor

24 May 2026

Hannah

Hotel is infested with ants, front desk staff said they would send someone up to spray aka raid spray the corners. The other woman at the front desk said they know they have an ant issue but they won’t get an exterminator to fix it. “Under construction” just means it can be a mess & not have to clean it. worst hotel i have ever stayed at & will never choose a hyatt again

Family_with_children

10/10

Exceptional

17 May 2026

Syrina

Hyatt hotel stay was perfect! The staff was very helpful and friendly, and the breakfast was decent. The only mishap was that they were doing a little renovation in the lobby and the pool wasn’t open, but other than that everything was great. The rooms were clean, spacious, and very quiet. Even with the renovations going on, we didn’t hear any noise at all unless you went downstairs to the lobby. Great place to stay, the area is very quiet, and food places are only about a 5-minute drive away.

Family_with_children

10/10

Exceptional

17 May 2026

Syrina

Hyatt hotel stay was perfect! The staff was very helpful and friendly, and the breakfast was decent. The only mishap was that they were doing a little renovation in the lobby and the pool wasn’t open, but other than that everything was great. The rooms were clean, spacious, and very quiet. Even with the renovations going on, we didn’t hear any noise at all unless you went downstairs to the lobby. Great place to stay, the area is very quiet, and food places are only about a 5-minute drive away.

10/10

Exceptional

17 May 2026

Syrina

Hyatt hotel stay was perfect! The staff was very helpful and friendly, and the breakfast was decent. The only mishap was that they were doing a little renovation in the lobby and the pool wasn’t open, but other than that everything was great. The rooms were clean, spacious, and very quiet. Even with the renovations going on, we didn’t hear any noise at all unless you went downstairs to the lobby. Great place to stay, the area is very quiet, and food places are only about a 5-minute drive away.

Family_with_children

10/10

Exceptional

28 Apr 2026

AMANDA

The weekend staff girls at the desk were SUPER FANTASTIC!! They went about above and beyond to help me

8/10

Excellent

21 Apr 2026

Ronald

The website said that the hotel is under renovation and it did not lie. The entrance and lobby are a construction zone. You have to enter from the back. Check in is a person sitting at a desk in the back hallway. The grounds are not being maintained. Only one elevator is in use. However, once you get past all of that, the rooms are spacious and clean.

Self

10/10

Exceptional

10 Apr 2026

Tony

Everything was great,would recommend

8/10

Excellent

10 Apr 2026

Clare

Hotel is bring upgraded. Rooms are great. Downstairs still a work in progress. Staff are very nice. Breakfast isn’t bad.will be better when the renovations are done. Wish they’d replaced the tile in the bathrooms though- the grout is a bit icky

Self

10/10

Exceptional

09 Apr 2026

Rashmi

We had a good one night stay at the property and fresh breakfast

Family_with_children

8/10

Excellent

09 Apr 2026

Rahul

Decent place. Great value for money spent.

6/10

Pleasant

31 Mar 2026

Clifton

When I checked in, I was sent to a room type different than my reservation. When I returned to the desk, only then was I was then given the room in accordance with my reservation. There was a large group of pre-teen girls staying in a room directly across from my room. They played in the hall, running, making noise, and slamming the room door on Saturday and Sunday. I complained to the front desk, but the noise level did not diminish. The breakfast was average. There are renovations taking place so construction material and debris was outside and inside on the first floor. In fact, my rental car was covered with white flecks when I checked out. This was not a good stay at all.

Self

8/10

Excellent

22 Mar 2026

Lisa

Although there was some construction occurring in the main lobby area, my room was clean and the staff was friendly and efficient.

Family

4/10

Poor

19 Mar 2026

Alistair

I arrived late as I was only staying because of a canceled flight. The staff were very friendly both on late arrival and an early departure.

The room was terrible though. The cistern lid (toilet) was on the toilet seat when I got in the room. I put it back, but the flush was broken, so that wasn't great. The room was at 80 degrees so I went to change the AC unit, but all the buttons were broken off. I was able to change the temperature with some fiddling, but not great. The soap dispenser in the shower was empty. In general the property is very tired and not maintained.

Self

4/10

Poor

18 Mar 2026

Caitlyn

The entire property was freezing cold, from the front desk to the rooms. When we turned on the heat in our rooms, it smelled like burning plastic. There was chaotic construction all around the property and it was a mess. Multiple room doors were left wide open and I questioned our safety. only half the staff is friendly.

Friends_and_family Family

8/10

Excellent

11 Mar 2026

DAVID

Everything was excellent and great price , except current renovation on the first floor.

Business

10/10

Exceptional

09 Mar 2026

SHUYI

kind staff, convenient shuttle, late check-out, quiet rooms :)

10/10

Exceptional

07 Mar 2026

GLENN

Room was clean

10/10

Exceptional

07 Mar 2026

Gabriella

Floor in the room was a little bit dirty, but otherwise everything else was great!!!!

Friends_and_family Friends

10/10

Exceptional

06 Mar 2026

Paula A

It was a great experience. The shuttle service was perfect. The breakfast was perfect. The employees were perfect and it was a beautiful outstanding hotel. I highly recommend it.

8/10

Excellent

05 Mar 2026

Earlene

good experience

Partner

2/10

Poor

03 Mar 2026

Jasmin

I got a rash on my skin from using there towels and wash cloths

Family_with_children

2/10

Poor

01 Mar 2026

Oluseyi

No hot water

Family

10/10

Exceptional

21 Feb 2026

jeremy

Good times

2/10

Poor

17 Feb 2026

bill

No hot water in the morning

Self

10/10

Exceptional

14 Feb 2026

rebecca

Everything was great

10/10

Exceptional

11 Feb 2026

Kenaishia

I love the stay room was clean and spacious love the staff

8/10

Excellent

10 Feb 2026

Keisha

Clean room

Leisure Family

10/10

Exceptional

08 Feb 2026

LORENZO

All was excellent

10/10

Exceptional

06 Feb 2026

ISABEL

Excelent

Friends_and_family Family

2/10

Poor

05 Feb 2026

Brooke

*DONT STAY HERE*
I thought Hyatt Place was a trusted establishment known for professionalism and cleanliness— sadly I was mistakenly wrong. After booking, I called to confirm the shuttle run times and was told it runs every 30 minutes 24 hours a day; the front desk also told me there may be some traffic but the driver is headed to baggage claim now. Due to the design of baggage claim and where hotel shuttles pick up— i found myself outside waiting for a van “that was on its way” for 45-1 hr. The hotel is less than 2 miles away mind you. I had a hard time believing the driver was stuck in traffic because I saw several other vans from different hotels come and go TWICE while standing outside waiting in subzero temperatures. Once I got to the hotel, I was told they no longer had the room I reserved which was a 1 bed king. I asked if there would be any compensation for this situation. The front desk guy then told me he would see when the people who handle that come in “later” and would email me. so I went to the room. Immediately upon entering, I saw a bug crawling on the wall toward me. I immediately gathered my things and returned to the front desk. I told the man I saw a bug in my room, I won’t be staying, and I’d like a refund. No refund occurred and I never received any follow up information from the hotel. There’s so much more that happened just not enough space.

6/10

Pleasant

03 Feb 2026

Casey

Great

Leisure Partner

8/10

Excellent

27 Jan 2026

Gudrun

Yes

Partner

10/10

Exceptional

22 Jan 2026

Elaine

Front desk manager was extremely helpful upon arrival.

Partner

8/10

Excellent

19 Jan 2026

Mark

Breakfast was excellent

Business

2/10

Poor

15 Jan 2026

Jaime

I stayed just to avoid driving home because I was super tired. However, my car was parked directly outside the front door and was broken into between six and 6:30 in the morning and all of my personal items were stolen out of my vehicle when I asked the front desk to call the police. They refused and stated that they could give me the number to the nonemergency police department. Also, I asked if they had cameras, and they told me that my car was parked directly outside the parameters of the camera, which I find hard to believe being that I was right outside of the front door the staff was not accommodating and not sympathetic at all and when I asked to the front desk associate if he heard my alarm going off, he said he did not. I was on the third floor and there’s no way the front desk person should not have been able to hear the coral alarm going off when they were much closer to the vehicle than I was.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Karolyn

Everything clean wonderful only thing the tv needs updating for Netflix otherwise great

Leisure Self

6/10

Pleasant

12 Jan 2026

Jack

Toilet roll dispenser was loose, entry light non-functioning, air bubbles in every faucet and shower, system was frozen in morning so staff unable to provide me with receipt.
Bed was very comfortable

Business

6/10

Pleasant

05 Jan 2026

Ryan

If you just need a place to lay your head its cool

10/10

Exceptional

04 Jan 2026

Danielle

I absolutely love this hotel!!!! Staff is amazing and the beds and accommodations are great!!!

10/10

Exceptional

02 Jan 2026

Walter

Emaculate cosey room. I was impressed with the set up of the room. The staff also overdid themselves with breakfast. This hotel is top 5 in Md that i recommend. I cant wait to come back for a few days!

8/10

Excellent

30 Dec 2025

Charlene

Rooms were clean and the lady that ran front desk was the sweetest wish I remembered her name but she checked us in. Breakfast was great as well my only suggestion would be to have coffee out throughout the day mainly with its being cold other than that it was great we enjoyed our stay. Oh our sink was clogged up as well.

Business_and_leisure Family_with_children

10/10

Exceptional

28 Dec 2025

JUANITA

Staff!!! cleanliness and staff

6/10

Pleasant

28 Dec 2025

Linette

The hotel was very nice and the staff

10/10

Exceptional

27 Dec 2025

Farhana

Customer service was great

8/10

Excellent

27 Dec 2025

Dennis

Was good

Partner

10/10

Exceptional

27 Dec 2025

Sally

Size of the room was big, staff were helpful, free shuttle to and from the airport. Has free breakfast. Room was clean.

8/10

Excellent

19 Dec 2025

Daniel

Yes

Leisure Family

10/10

Exceptional

17 Dec 2025

Lakshmi

Good stay

10/10

Exceptional

17 Dec 2025

Chiquita

This is my go to hotel. Very nice staff, the breakfast is a great bonus, the rooms are spacious and clean. Although it’s close to airport it’s not to loud. Parking is easy and free.

Business_and_leisure Self

10/10

Exceptional

17 Dec 2025

Joe

Respectful staff and very clean neat room.

Leisure Family

10/10

Exceptional

14 Dec 2025

Maribelle

Chose this hotel for the Army/Navy game 12/2025 because it was recently renovated. Friendly staff and new, clean room. Staff told us to take their free shuttle to airport to take light rail ($2) directly to M&T Stadium. When returning, free shuttle brought us back to our hotel. Breakfast was hot, but just. Amenities were good.

Leisure Partner

10/10

Exceptional

08 Dec 2025

George

All the above

Leisure Partner

10/10

Exceptional

08 Dec 2025

Kimberly

Room was clean. Nice bed and room temp was perfect