Name: Extended Stay America - Baltimore - BWI Airport -
Address: 1500 Aero Dr., Linthicum, 21090, US

2/10

Poor

19 Jul 2026

Kelly

This hotel is falsely advertised. It is essentially a long term stay option for folks in between housing. It is old, dank, stained, smelly. Our sheets had hair on them (the bottom sheet...but really, does it matter? It wasn't my hair. End of story). The staff was as nice and accomodating as can be, so 4 stars for them. But it was not what I expect from Extended Stay -- especially by an airport -- it did not feel safe, and we ended up leaving.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Carolyn

Property was very used. Kitchen amenities but no mugs or cups. A bit odd.

2/10

Poor

10 Jul 2026

Manuel

Pésimo servicio, la habitación nunca me la dieron, además muy mal atendidos por parte del personal

Partner

4/10

Poor

19 Jun 2026

Nicole

My sheets were used and the bathroom sink was full with water. The place wasnt cleaned and it was very obvious.

Self

4/10

Poor

28 May 2026

Jackie

This facility was poor at best. Inside was fine but I felt unsafe with the clientele and the cleanliness and the maintenance of the building.

Self

2/10

Poor

27 May 2026

Richard

I seen the pictures online about the place and I was impressed and I’m on vacation. Well, when I got to the property I’m like Hell No I must be at the wrong place. The property looked ran down and you had drug addicts everywhere. So I’m thinking let’s see how the room is? Well the lady at the front desk would not let me see the room RED FLAGS? Well they changed shifts and the new guy gave me the key to the room to look at but he warned me the pictures online is not the pictures of this hotel. FALSE ADVERTISING!!! I opened the door of the room and instantly said HELL NO, Bed Bugs written all over this place. I called Expedia quickly asking for a refund or find me a better place. The guy at the front desk was very apologetic and said I don’t know why they put those pictures online. After 2 hours on the phone with Expedia they found me another hotel near by but I have to pay $400 for this place and they will refund my money at a later date. Had no choice but to be held hostage. I took the room which turned out to be maybe just a little better than the Hotel Junkies Place. With all the delays and my first day wasted I just settled in and made the best of my situation. Long story short do your research and Please whatever you do don’t believe the pictures Expedia put on their site.

Self

8/10

Excellent

22 May 2026

Dunia

The hotel is clean and quiet. Staff very friendly and helpful. Easy check in and out process. I certainly recommend

4/10

Poor

18 May 2026

Marvin

Dirty towels and no lighting on desk/table area.

2/10

Poor

18 May 2026

Adrian

I reported that the toilet wasn't working properly, and they didn't care.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Scott

I arrived at the property to be told I had no reservation. The attendant said it was probably at their other location about 1/2 mile away. Went to that location and was told there was no reservation. I double checked my booking and it said it was the original location. Didn’t stay at either one. Rebooked somewhere else. Both places seem a little shady

Partner

2/10

Poor

19 Apr 2026

Christina

The room was not very clean. Outside areas and stairwells were extremely dirty. There was no amenities at all. AC went well. Guests next-door to us smoked marijuana all night long so our roof stunk all night long, they were outside yelling and running around. Overall, our day was horrible.

Partner

10/10

Exceptional

03 Apr 2026

devon

Good

4/10

Poor

22 Mar 2026

Grant

Old stinking staff not friendly noisy upstairs no lights in main room

Self

4/10

Poor

21 Feb 2026

Jennelle

The elevator was broken on the side where my room was. The bed was really hard. The parking was terrible. We rode around for an hour waiting for someone to come out but ended up parking on the side of the ramp.

Partner

8/10

Excellent

04 Jan 2026

Canzeng

Not bad

10/10

Exceptional

18 Nov 2025

Langston

Yes the room was spotless, stay always pleasant and courteous. Room I was in Room 111 is a good room badly in bed for an upgrade or remodel, bathroom doors warped at the bottom and on the side, cracked pieces of bathroom tiles, musty smell, maybe some fresh paint, and new carpet and new doors it will be good, with renovations comes higher room rates

10/10

Exceptional

22 Oct 2025

Nicole

It was ok even though i booked the wrong one

6/10

Pleasant

17 Oct 2025

Delvon

Clean room

Self

10/10

Exceptional

06 Oct 2025

Marc

Customer service rep was very chaotic and aloof.

Partner

6/10

Pleasant

06 Sep 2025

MONICA

The property is clean, upkeep of the property is nice. The stairways could be swept, but I'm guessing, this location doesn't have the staffing that does that. The room I was in definitely needs a fix and repair, the bathroom doors is warped by the door knob and at the bottom of the door. The outlets by the kitchen counter didn't work, I know customers have commented to the staff about that room, hotels cost too much money regardless if people need someplace to stay, to be looking ran down.

Leisure Family

2/10

Poor

01 Sep 2025

Vanessa

Unable to check in due to late arrival

Leisure Self

8/10

Excellent

01 Sep 2025

Johnetta

Great stay

We had to stay in town for over 7 days and the room felt like home. The bed was comfortable and the room was clean. The staff was nice but they seem to be busy with multiple responsibilities, check-in, laundry, maintenance. I had to wait 30min to check-in when we got there. Overall my family enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Marc

Future Frequent Visitor

I thoroughly enjoyed my stay and will be returning regularly. Already looking to book again.

Partner

2/10

Poor

25 Aug 2025

Terrell

Staff was not available when we arrived. Keys didnt work

Leisure Family

10/10

Exceptional

10 Aug 2025

Antoine

Great

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Debra

You all could do better with aesthetics and updates such as lamps, carpet, bath and kitchen amenities.

Self

10/10

Exceptional

07 Aug 2025

Adriane

Just the phone in the room wasn't working. But it was good otherwise.

10/10

Exceptional

30 Jul 2025

Langston

The beds were very comfortable, I love the spaciousness of the rooms. Rooms were clean, bathtub seems a little outdated other than that, evening was good. Definitely would stay here again if the 2 double beds room is available I feel like they sell out fast or you have a small amount of rooms that are 2 beds

Leisure Family

4/10

Poor

28 Jul 2025

Shyam

Close to airport but dated appliances and furnishings. Washer dryer did not have soap dispenser had to walk to gas station late at night

4/10

Poor

03 Jul 2025

Kerri

Cleaning is horrible, had to wait for the lady to come down, bathroom is outdated and nasty looking. Outside front of door reeking with the smell of piss. No trash can in the room.

Leisure

2/10

Poor

27 Jun 2025

Allan

Filthy

Walked into room full of roaches and other bugs flying round and bathroom was filthy! And they did not approve my refund after staying for literally 15 mins trying to contact someone about it!!

Self

6/10

Pleasant

21 Jun 2025

Jason

Check in was smooth and my request to moved to a second floor room was easily managed.

The room needs updating and true cleaning. It wasn’t outwardly dirty, but there was dust and cobwebs. Stains in the bathroom etc

6/10

Pleasant

17 Jun 2025

Chaniqua

Quick check in

Self

10/10

Exceptional

01 Jun 2025

V

Always a nice stay

6/10

Pleasant

14 May 2025

Alisha

There was no housekeeping. I don't recall a ice machine being accessible. I needed an iron, there wasn't one for guests to use. This was my first time staying here, not what I expected. But it was ok.

Leisure Family_with_children

8/10

Excellent

09 May 2025

nicole

Will do

Was a last minute booking decision, but was very comfortable except dor room.size was tiny, only offered one small bar of soap , no shampoo, conditioner etc or kitchen accessories

Partner

8/10

Excellent

01 May 2025

Zainab

Room smelled like cigarettes but was clean. Only thing I didn’t like is the after hour service.

6/10

Pleasant

26 Apr 2025

Christina

It looks pretty on the outside. Room is a bit dark and kitchen area needs a facelift. Not all of the building is smoke free. It lingers ad travels to the smoke free rooms.

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

Dana

Yhe two ladies at the front were so welcoming and friendly also very helpful. They both need a raise.

Business_and_leisure Self

4/10

Poor

30 Mar 2025

Rachel

Hotel is not like it use to be.

The hotel is unkept and run down. The property is filthy and the office keeps the door locked when it should be open. Maybe because of the rif rad people that be staying there.

Business

10/10

Exceptional

21 Feb 2025

Frank

Good.night

10/10

Exceptional

07 Feb 2025

johnson

Great

Business_and_leisure Self

2/10

Poor

23 Dec 2024

Daisha

Beware

Overall, the room was clean. However the bathroom was in abysmal condition. Maintenance workers invaded privacy by opening the door through the dead bolt and hotel staff did nothing in return to apologize. Don’t stay here.

Partner

4/10

Poor

24 Nov 2024

Jamar

Not worth it

Room had a musty smell and saw 2 bugs, there were loud people screaming outside the door and the lady at the front desk was beyond rude and disrespectful when i walked in to check in she didn't look up at me once while speaking to me had an attitude the entire time later on when i went to get some utensils for my daughter to eat she lied saying they don't have silverware or plastic utensils anymore. Very lazy and unprofessional she needs to be fired immediately.

Friends_and_family Family

10/10

Exceptional

21 Nov 2024

Gregory T.

Great and professional service.

2/10

Poor

03 Nov 2024

Ermes

I don’t like

2/10

Poor

20 Oct 2024

audrey

Dirty

Business_and_leisure Friends

6/10

Pleasant

28 Sep 2024

Amber

The check in staff was helpful and pleasant. But the room reeked of smoke. And i partly stayed here because it came up in a search for accommodations with EV chargers. I called yesterday to confirm thaf there was an EV charger because i was almost out of miles abd there was no EV charger. Luckily i found one near the airport or I'd have been stranded.

Business_and_leisure Pet

6/10

Pleasant

15 Sep 2024

Nanda

We stayed for one night only, which was decent and convenient. The shower worked well and the room was pretty clean. Unfortunately even for one night being $120, they don’t tell you that it doesn’t also include kitchenware. Why rent out rooms with kitchens and not also supply the kitchenware? They have 2 packages, cookware kits ($40) and dinnerware kits ($20) which is ridiculous. I understand the possibility of having the kitchenware stolen, but at least make that clear to people before they book. Very disappointing considering other locations of the same hotel chain provide all kitchenware at no additional cost.

Leisure Family

6/10

Pleasant

02 Sep 2024

Christine

We found black hairs and spiders on the bed linen, bath tub in rough shape but functional! Beds very hard and musty smell from air conditioning unit

Friends_and_family Family

2/10

Poor

01 Sep 2024

Paul

Everything was just awful. And the roaches were omg disgusting wanted to complain but instead just checked out. This will be a first and last time at this place

Friends_and_family Family

8/10

Excellent

27 Aug 2024

Eboni

We have had numerous reservations at this location. The team is pleasent and extremely helpful (front desk, maintenence and housekeeping). The property is quiet and very family and pet friendly. Due to extreme heat (heatwave) we experienced an issue with AC, management handled quickly, and offered a convient room switch. Most rooms are well maintained (some tubs need reno). If planning a longer stay, this is one of the better options in the area!

Friends_and_family Family

2/10

Poor

16 Aug 2024

Debra

The room was absolutely disgusting; the smell was something I couldn't even identify; their were too many loitering people in parking lot outside of rooms (exterior doors) and the bathtub/shower was the filthiest thing I've literally ever seen in hotel (I have pics) I didn't even take a shower it was so bad! Would not recommend this place to anyone. Do not stay here.

Leisure Self

8/10

Excellent

28 Jul 2024

Vince

Ok

8/10

Excellent

28 Jul 2024

Vince

It was cool

Business Family

2/10

Poor

14 Jul 2024

Jose

Super dirty outside, dog poop everywhere.
The website says breakfast and all they serve is cheap coffee and a muffin.
Staff doesn’t have customer service skills.
The pillows had a sweat smell,lots of dust under bed, the place is super old in general.
It really needs to be remodel big time.

Business Family

6/10

Pleasant

06 Jul 2024

Evan

Room seemed clean but room needs updated. Bed was uncomfortable.

Partner

2/10

Poor

12 Jun 2024

Svetlana

I'd rather spend the night at the airport

Not at all like the pictures. Should not be advertised as a hotel. It's a smelly dirty unsafe place. We had to make a night there due to flight cancellations. But I would have much rather spent the night at the airport had I known what a dump it is.

Friends_and_family Family

4/10

Poor

11 Jun 2024

Jacqueline

It was ok. Would only recommend in a crunch.

2/10

Poor

11 Jun 2024

Kyle

Bad America, Why would I stay?!?!?!?!

I never stayed at the Hotel/Motel!!!!! I checked in mistakenly after booking online. I reviewed the room and property decided that this was NOT the place for my wife and I. I immediately went down to cancel the room, and the Front Desk conveniently came up with a lame excuse saying that they had to charge me for one night! Shame on \"Stay America\" Brand! I will be contacting Corporate, because I was literally on their property for less than 10/15 minutes. Whatever you do... if it's NOT a dire emergency avoid staying here at ANY COST! I knew something was wrong when I witnessed a bare-foot resident cleaning his own Air conditioner filter in front of his room!!!!

2/10

Poor

01 Jun 2024

janice

The was not up to standard

Friends_and_family Family

6/10

Pleasant

27 May 2024

Lakshmi Vamsi Mohan

Not bad for quick night stay

Leisure Family

2/10

Poor

26 May 2024

Fahim

Very dirty, beds no support. Worth 30$ not 90$

2/10

Poor

19 May 2024

Vananzo

Dirty, Filthy and ROACHES!!

Very dirty. Very dingy. Basically, this is equivalent to a trap motel. Just overall filthy. I had no idea it would be like this. Even saw a roach in the bathroom. I cannot comfortably stay in a place like this. Sorry.

Partner

8/10

Excellent

30 Apr 2024

Jasmine

Clean

2/10

Poor

23 Apr 2024

Tamara

It was dirty, had roaches, and smell like smoke. I would never recommend this place to anyone. The daytime staff has a nasty attitude. It was a 0 out of a 0 experience!

Leisure Family_with_children

10/10

Exceptional

19 Apr 2024

Michael

Very nice property. Room was excellent - modern and clean.

10/10

Exceptional

18 Apr 2024

Ryan

I was surprised they had a working stove and a full refridgerator and that you could request things like pots and toasters.

Leisure Partner

10/10

Exceptional

17 Apr 2024

dana

Will be back

Great service. No disturbances. I like my peace. And I got it here

Business Partner

4/10

Poor

06 Apr 2024

karen

I stayed in a smoking room when it should be non smoking. Now all of the belongings reeks of the cigarette smell. They dont enforce fines

Business Self

4/10

Poor

27 Mar 2024

Tamica

I would not recommend this hotel to anyone. We have been here about a month and they have not come to clean once. There are 4 of us in the room and they only wanna give u 2 of everything. The one good thing they have going for them is Amber at the front office she is amazing but on the days she is off the service is ridiculous they are rude and not accommodating at all.

Friends_and_family Family

10/10

Exceptional

28 Feb 2024

Deborah

Perfect for staying near the airport for an early flight the next day. The furniture was comfortable and clean.

Business_and_leisure Self

2/10

Poor

03 Feb 2024

Amber

I stay in a room from them. and someone open the door one of the maintenance guys, and peak in to see if anyone was there. I told them please shut my door I checked out from there. because I noticed things were missing from my room, not knowing someone was clocking everytime I scan in and out my room, to check if theres any activity. My honest belief To watch the resident sleep or if your alone so just be careful checking out with this company please. And definitely if you have children. They have minor prostitutes around there. also prices of fluctuates once you check in even higher after you check out.

Business_and_leisure Family

2/10

Poor

24 Jan 2024

Michael

Don’t stay here

They charged me 280 for damage to a room and I have pic showing it’s clean

Business

6/10

Pleasant

20 Jan 2024

Penny

Not what i was expecting..

Wasnt what i expected very small i wanted a king bed got a queen that was hard as a rock. Snow wasnt plowed so the handicap parking was a challenge to get out of the car.

Business

10/10

Exceptional

02 Jan 2024

gregory

❤️

10/10

Exceptional

17 Dec 2023

gregory

Always a pleasure

Leisure Self

10/10

Exceptional

11 Dec 2023

gregory

Great Evening Manager!! Very informative and pleasant conversation! Property was what i expected since i love Extended Stay!!

Leisure Self

6/10

Pleasant

08 Oct 2023

Carolyn

Check in was quick and easy. Room was clean although it didn’t look like floor was vacuumed. Tub was peeling - but was clean. Bed was comfortable but needed more than 3 pillows.

Leisure Partner

6/10

Pleasant

11 Sep 2023

Jason

When I first checked in I was told my room was on the second floor, I checked the step count. One of the people I was meeting could not do the steps. The shift was changing when I came back and asked for a room on the bottom floor. I was told there were no king-size rooms on the bottom floor and that I would not be refunded the difference. After texting one of my people they said they could do the steps. After going back to let him know I was ok with the steps I overheard him telling his people they didn't have time to switch out my room cause of shift change.
After getting in the room to unpack. I saw the bathroom was dirty the fridge was on the lowest setting and the knob was broken off. The tub was very dirty. The vents had rust on them etc etc etc.
This was my first time staying in the one in Linthicum Heights, Maryland. The one in Timonium is outstanding and far above Linthicum Heights.

Business_and_leisure Self

8/10

Excellent

02 Sep 2023

Kevin

Quite kitchenette

2/10

Poor

11 Aug 2023

Valentine

Had a terrible experience. I checked in and went to get back, and when I did I was locked out of my room, only to find someone else in there. They booked someone into my room after me

2/10

Poor

06 Aug 2023

Lisa

No air conditioning try calling and could not get an answer from the front desk

Partner

6/10

Pleasant

31 Jul 2023

Deaysia

Rooms had gnats

8/10

Excellent

17 Jul 2023

Danette

It gave what was needed. Staff was very friendly.

Self

10/10

Exceptional

16 Jul 2023

Anthony

Very conveniently located.

Business Self

10/10

Exceptional

14 Jul 2023

Donnell

It will be nice and convenient for the property owner to have a key box on the outside. Where customers can drop off their key cards during office closing hours.

10/10

Exceptional

28 Jun 2023

tim

Great place to stay

Lady at the front counter was very polite and nice place was clean some of the people that stayed there were also very nice thank you for the great service

Business Self

6/10

Pleasant

27 Jun 2023

Michael

The property was a lil scary at night. Definitely didn’t feel safe at all and the bathroom was horrific

10/10

Exceptional

27 Jun 2023

Dominic

Great location and service

Friends_and_family Family

6/10

Pleasant

26 Jun 2023

Verified traveler

...

Two night stay, convenient, but found a roach, check out next morning...

Friends_and_family Family

2/10

Poor

31 May 2023

Omer

Not going to this place ever again

4/10

Poor

23 Apr 2023

Raymond

no shuttle van, room old and little dirty

Business Self

2/10

Poor

09 Feb 2023

Daniska

Help

I did Not stay I had To leave the room was awful and I made A complaint there were small bugs and it stunk

6/10

Pleasant

08 Feb 2023

Dimitri

If u just need a place to sleep from a layover it’s an ok place does the job

Leisure Self

10/10

Exceptional

03 Jan 2023

Shelita

Nice stay

The hotel stay was decent.

Business Family

8/10

Excellent

01 Jan 2023

Ronald

The room was clean. No remote for the TV.

Business Family

10/10

Exceptional

28 Dec 2022

Brian

Our stay was calm, quiet, without any unpleasant surprises.

2/10

Poor

27 Dec 2022

Teresa

Late check in was the worse

The fridge was really dirty with something splattered all down the side of it you could see because it was near the counter. The phone didn't work. Check in was the worse. They couldn't find my room or reservation. Then when they did, they didn't have the room. I took a handicapped room. Check in took about a hour.

Partner

10/10

Exceptional

22 Dec 2022

Leslie

NICE PLACE A LITTLE COLD

Leisure Partner