Name: American Inn of Bethesda
Address: 8130 Wisconsin Ave, Bethesda, 20814, US

2/10

Poor

23 Jul 2026

Jeffrey

Hotel needs renovation badly. Really gross odors and nothing works.

8/10

Excellent

19 Jul 2026

Kareem

The room and property were good. The issue here is the parking situation. They charge $20 per night to park but it is 1st come 1st serve and you are not guaranteed a spot due to the limited spaces available. It is wrong to charge people if you can't ensure parking

Partner

2/10

Poor

15 Jul 2026

Raili

Terrible.

Family_with_children

2/10

Poor

05 Jul 2026

Dejuan

The room was dirty I need a refund immediately I will never stay here again the room ahd old dead bugs dirty sheets and no rags

Family_with_children

4/10

Poor

03 Jul 2026

Ben

Priced appropriately

Family_with_children

10/10

Exceptional

30 Jun 2026

Linda

Outstanding and hands down the place to stay!

Self

10/10

Exceptional

29 Jun 2026

Linda

Great hotel in the heart of Bethesda, MD. The rooms offer a refrigerator and small coffee maker. Approximately, 15 minute walk to Bethesda metro stop and right on Wisconsin Ave with buses traveling to Silver Spring, Md. The area has great restaurants with a variety of cuisines to choose, retail, and markets. The hotel has outstanding helpful and friendly staff and outstanding housekeeping staff who are attentive, diligent, and friendly ! I notice the entire staff smiling ! I strongly recommend!

Self

2/10

Poor

27 Jun 2026

Peter

Room in the annex building was nothing like the photos. 60yr old motel rm never updated. Terrible condition. Bathroom had old green 4” tile full of years of paint splatter thruout. Old ceramic tiled in roll holder had no holder so quarter roll of single ply left on counter. Tub drain painted over. Almost no hot water. Needed full hot and 1/8 cold to make shower possible. No sink stopper but paint in sink. Terrible caulk. Bath vent totally painted over so not exhaust. Moldy light outside bathroom didn’t work. Dirt on bath door and all around switch/outlet. Dirty stains on sheets. Dead misquote on shower wall when we arrived lasted 3 days. Ref was just in the room behind entrance door so door could not open more than halfway. Access to room was up an outdoor stair over restaurant kitchen leading to balcony full of roof vents and fans. Loud and creepy. Daylight coming in around door to outside. No outlets on nightstand so it was left pulled ft off wall to allow access to the outlet. Big rusty sprinkler line running thru. Water stains on ceiling. Felt more like a $10/hr motel than a $190/nt hotel. Parking for about 15 cars so we were told to “just park across the divided road in the bank parking lot for 3 days…you should be fine”. Never again, no way!!

Family

10/10

Exceptional

27 Jun 2026

CARLOS

Nice and quite place for resting.

4/10

Poor

25 Jun 2026

YARED

Air conditioner,bathroom,are poor 👎👎👎

Family_with_children

4/10

Poor

25 Jun 2026

Jarrod

It was cheap, but it also had bugs crawling on walls and furniture. NEVER again.

Partner

6/10

Pleasant

24 Jun 2026

Marsha

The TV did not work.

One problem with the room is there was only 1 light source and it was at the bed. So it was difficult to work at the desk.

There are a group of rooms that are outside like motel, I guess it depends on the rate.

There was no breakfast or market. There is a gas station at the corner. And a Hilton next door with a market.

Self

10/10

Exceptional

23 Jun 2026

Noel

I love the guapos attached!

Partner

6/10

Pleasant

22 Jun 2026

Jay

Very friendly

Self

8/10

Excellent

22 Jun 2026

Jay

Very friendly

10/10

Exceptional

21 Jun 2026

Michael

We love the American Inn! There isn’t much that’s perfect about it but the staff couldn’t be nicer, it has everything. Everything is not always is shiny and perfect as one might hope. but you get everything that you need especially if you’re nice to the staff. And it is a great location and the price is very good. We have stayed here many times and always been treated very well.

Partner

2/10

Poor

21 Jun 2026

Lisa

Cockroaches

4/10

Poor

21 Jun 2026

Ronnie D

Room worked for what I needed, (a place to spend the night close to NIH.) Staff was friendly & helpful, facility was dated & repairs/upkeep were apprently done as budget friendly quick fixes.
But overall it met what I needed for fly in spend the night and fly out the next day, under last minute travel conditions.

Self

6/10

Pleasant

20 Jun 2026

Alemayehu

acceptable for the price.

2/10

Poor

05 Jun 2026

Adel

i tried to speak with the hotels.com but i couldn’t reach a live agent to share my horrible experience at this hotel. the hotel is absolutely in need of major repairs! rooms are so hot and they have a strong humidity odor that doesn’t go away with anytime of air freshener!! ac do NOT work properly, carpet has stains everywhere, the walls has soda stains and slowly peeling from humidity, beds aren’t clean they have some sort of bugs. bathroom is so tiny, the shower is RUSTY!!! the hallway isn’t clean. the elevator doesn’t not operate properly and has an expired registration. i couldn’t stay at the hotel i even asked the front desk to see if i could a relocate to a different room but i was informed that all the rooms has the same ac unit which doesn’t operate properly. i wanted to stay in a clean room with a cold room but that hotel couldn’t provide neither. i checked in at 8:10pm and couldn’t take it i checked out at 10:30pm. i do NOT justify paying that hotel $100+ a night. i would like to get a refund.

ps: The hotel advertises online that “available parking” but once you get to the front desk they have a signs says it’s $20 a day and parking first comes first served. so you pay $20 and you have a 50/50 chance to park??????!!!! asked them and they say yes $20 but parking space isn’t guaranteed….

Self

6/10

Pleasant

31 May 2026

Isaac

My Ac wasn’t working but thankfully it wasn’t super warm.

Self

10/10

Exceptional

26 May 2026

Mark

I had great stay. The room was clean, the bed was comfortable. The location was perfect with many restaurants within walking distance. There was grocery store and CVS within walking distance. Metro was only 10 minute walk away. The price was about $80 cheaper than other hotels in the area.

Self

4/10

Poor

24 May 2026

Ali ABBAs

The room is dirty the hair dryer doesn’t work shower is not clean at all. Mostly check your pillows

Family_with_children

10/10

Exceptional

21 May 2026

Aynur

Its a GREAT value and service for a high-priced area.

Partner

4/10

Poor

21 May 2026

Michael

Room was small, pretty beat up.

4/10

Poor

20 May 2026

john p

TV never worked.

Self

8/10

Excellent

18 May 2026

John

The property was well located between two metro stops, and had attached, a quality Mexican restaurant with Thai, Italian, Japanese, American eateries, all within a short, five minute walk from the hotel. The hotel itself was s bit sparse, no continental breakfast or even coffee options so one would need to walk to nearby Starbucks for morning jo.

The hotel was basically clean but the rooms are quite small and spartan like. My room went a day without hot water but was restored in short order.

If location is important, where not having a car is part of your plan, this hotel meets the mark. If you’re looking for amenities, the Bethesdan is right next door and a Marriott is just a short walk down Wisconsin Av.

Self

2/10

Poor

17 May 2026

LATANYA

Cleanliness of room: HORRIBLE - the carpet nasty; refrigerator smelled; water cold.
Amenities in room: NO room phone; NO microwave.
Hallway: trash can located front of room door.
Parking Fee: $20 per night (x 2-nights $40).
Building: TERRIBLE - Needs repairs

4/10

Poor

16 May 2026

Matthew

Unpleasant

4/10

Poor

15 May 2026

Isela

They are charging $20 parking lot per day without notice

Microwave wasn't working

Family

4/10

Poor

12 May 2026

Mark

The hotel was disgusted. It has not been updated in decades, wallpaper, hang off, taped up with tape plaster on the wall the rooms I would never step barefoot on the rugs stains on the rugs crayon markings all over the wall, black mold in the bathroom, the door of the room was stripped.

Self

4/10

Poor

11 May 2026

Paulo

low quality

4/10

Poor

08 May 2026

Michael

Yes

Partner

8/10

Excellent

07 May 2026

Joyce

Location of property is good

Self

8/10

Excellent

05 May 2026

JD

Bathroom was a little dirty with hair around bath tub and main vanity light out.

Self

6/10

Pleasant

03 May 2026

Ibssa

The studio rooms were little smaller that I expected.

Self

8/10

Excellent

30 Apr 2026

Artem

Friendly stuff. Clean. Plenty of shops and good places to eat nearby.

Self

2/10

Poor

24 Apr 2026

Eboni

The staff was very welcoming, however, the hotel was extremely outdated. There were some renovation efforts in progress but the elevator was out of service when I arrived and the room had a mildewed odor.

Partner

4/10

Poor

20 Apr 2026

Jeffrey

The elevator was broken during my visit. My room was originally on the 2nd floor, but it hadn’t been cleaned before my very late check in at 10:30p. They had a clean room available, but it was on the 5th floor.

The Direct TV cable wasn’t working on the front desk said to switch inputs. That didn’t work. I was also told to use the free WiFi… but that required a password after selecting and it was not provided

Felt like some staff was more knowledgeable than others, I was able to get the amenities issues resolved the next day when a different staff member was behind the counter.

Self

8/10

Excellent

20 Apr 2026

Pedro

Just ok..the small desk in the room had the microwave and coffeemaker on it..I had to remove to do work on my computer. I place them on the safe.

Partner

10/10

Exceptional

18 Apr 2026

Abdurrahman

staff is friently, has a parking, neaby restaurants, fitness, rooms are clean, amenities are old

Self

4/10

Poor

18 Apr 2026

Julien

At the time of the stay the elevator was out so the entire hotel was only accessible by stairs. That was a real inconvenience since I have a meniscus tear. Breakfast is NOT provided as advertised. The halls smell like weed. This is a very old and run-down joint. The wifi didn't work at all making us feel VERY stranded. AVOID STAYING HERE AT ALL COSTS.

Family_with_children

2/10

Poor

17 Apr 2026

Leanne

I would not recommend no matter how cheap and close to NIH. Our room has bugs and needs some updates. Hallways smell very musty. Keep everything zipped or the bugs will travel with you. Not a bed bug, more of a strange insect. Elevators don't work and we were put on 4th floor. Luckily a room on 2nd was available. Front desk staff were kind and smooth check in

Friends_and_family Family

4/10

Poor

12 Apr 2026

Brenda

The elevator was broken. The room was clean but smelled somewhat like stale cigarette smoke. At least the window could be opened, though it didn't seem to help much. When I went to check out, there was no one at the desk for 10 minutes. My call to the property went unanswered. There was not a drop box for keys either. Another couple came to check out, too. They ended up writing a note and leaving it with their keys.

Self

6/10

Pleasant

09 Apr 2026

Greg

Room smelled of cigarette smoke. I think the person beside me was smoking in my room. Not really the fault of the hotel but still pretty gross.

6/10

Pleasant

06 Apr 2026

Zachariah

Must pay for parking. Will be charged for each nights stay. Plus parking on the property is limited! Also the elevator was broken during my stay

Partner

6/10

Pleasant

05 Apr 2026

Cherisse

Average room a bit on the smaller side, staff were exceptionally helpful

Self

4/10

Poor

02 Apr 2026

Zuleyma

Spacious room. However, it had a terribly dirty feel and smell to it. Bathroom smelled like excrement, rusty shower. The sink had hairs, it had clearly hadn’t been cleaned up prior to our check-in. Thermostat was not working, instead there was a very old system that took forever to “cool down “ a bit. Also, the elevator in the property was not working and I had to pay an extra $20 for parking.

Self

2/10

Poor

28 Mar 2026

David

Elevator was broken. Heat in room did not wirk, parking dicey.

Self

10/10

Exceptional

28 Mar 2026

Ricardo Miguel

N/a

10/10

Exceptional

25 Mar 2026

Todd

Nice room. Elevator wasn't working so did stairs which was fine. Had a parking spot. Great staff!

Self

8/10

Excellent

24 Mar 2026

Ronald

This is a budget hotel and you get what you pay for.

Self

2/10

Poor

21 Mar 2026

Ancy

One of the worse hotel experiences I ever had - it was one unpleasant surprises after another- from broken elevator we had to carry all our belongings to the 4th floor & the concierge never had the decency to announce it, nor apologized for the inconvenience. They’ve advertised for free parking online while throw you with a fee for parking at their facility. The price advertised on Travelocity website was a truce about the actual motel was charging-
Besides the rooms, hallways & stairways was dirty , old lapiidated. Their linens bedding were ripped, wrinkled & untidy. On top of it all, there were no hotwater to take showers. I was so disappointed

Partner

2/10

Poor

16 Mar 2026

Hamid

Everything too old and fake pictures

Partner

2/10

Poor

13 Mar 2026

Charles

Patricia at the front desk is the only thing I would give a thumbs up. The facility is a dump. Wall paper coming off the wall. Baseboards coming off, AC is a joke, elevator not working, TV was not properly working had to ask Patricia for help she went out of her way to fix the problem. You get what you pay for. Stayed one night. Reserve only as last resort.

Self

4/10

Poor

12 Mar 2026

Nathaniel B

The elevator was broken, so I had to walk to the 4th floor. The hot water was nonexistent. The hotel was ok, definitely get what you pay for.

6/10

Pleasant

12 Mar 2026

Ron

Didn't use

Partner

6/10

Pleasant

11 Mar 2026

Lisa

The room was not very clean - hair on the towels, matches on the dresser. The tops of all surfaces were not clean.

Family

10/10

Exceptional

07 Mar 2026

Linda

The staff was very friendly and nice.

Friends

8/10

Excellent

03 Mar 2026

Nella

This is a family-run business in the heart of Bethesda. Not fancy but run by a nice bunch of folks. Easy access to the NIH by shuttle. Close to two grocery stores and lots of restaurants.

Partner

6/10

Pleasant

02 Mar 2026

george

Everything

Self

4/10

Poor

19 Feb 2026

Ambrose

No amenities

Partner

2/10

Poor

10 Jan 2026

Marialane

I would like to request a refund (a full refund would be ideal). I did not sleep in the mattress (feared there were bed bugs). Last night the electricity was out in the entire hotel. If I could give this Inn a negative score, I would.

Business Self

10/10

Exceptional

14 Dec 2025

Nathaniel

Quick walk to the metro ☝️

2/10

Poor

12 Dec 2025

Andrew

We had experienced two major issues then the phone did not work so I could not call the front desk. First the window closer did not work and the window started slamming starting at 1:00am. It finally stuck open in the morning and left cold air in the rest if the stay. The phone did not work so I could not inform them. Then I went to take a hot shower to wake up and the shower knob broke off and I wasn’t able to shower. I have photos of both

Leisure Family

8/10

Excellent

08 Dec 2025

Aynur

A 3-star hotel at a 2-star price in a 5-star area with clean rooms.
A service to the community who need affordable hotel spaces.

Business Partner

6/10

Pleasant

05 Dec 2025

ATUL

Property is too old and needs renovation

Leisure Family

2/10

Poor

03 Dec 2025

Gloria

If could give a zero I would. The place had a live roach, was filthy, had dirty spots on the carpet, the sink was broken, there was mold, it was smelly and the receptionist hung up the phone on me when I expressed my concerns. This was the worst place ever! I had to leave and find another place.

Family

4/10

Poor

02 Dec 2025

Mudassir

It was Ok …

2/10

Poor

01 Dec 2025

deborah

Dirty corridors with trash cans and furniture . 1st room had trash on floor, unmade beds. Signs posted no fire alarm system or functioning sprinklers

Self

2/10

Poor

01 Dec 2025

Shalika

The room was very nasty. It had roaches crawling everywhere

10/10

Exceptional

01 Dec 2025

Raul

Everything is fine. The only thing I'm missing is the microwave.

2/10

Poor

29 Nov 2025

Eva May

1st sent us to a room that was already occupied, then 2nd room was cold as ice and took forever to warm up, the shower curtains would not close and water went everywhere on the floor, they only had one set of towels for a room for 2… should I go on? Bad experience!

Partner

2/10

Poor

29 Nov 2025

Sergii

The rooms are stinking and the whole night.It was fire alarm beeping.

4/10

Poor

29 Nov 2025

T'Kara

Needs lots of improvement!

Friends_and_family Family

6/10

Pleasant

28 Nov 2025

Joyce C

We had to change rooms twice to get one that was acceptable. The front desk staff was friendly in helping us. The bathtub faucet in the 3rd room dripped but we lived with it.

Business Partner

4/10

Poor

27 Nov 2025

Voncia

🚨 Complaint Summary: American Inn of Bethesda (Room 417) 🚨
To: Hotel Management & Corporate Customer Relations
The stay at the American Inn of Bethesda (Nov 22, 2025) was severely over-promised and poor value, comparable to a budget chain, not its 3.3-star rating. Corporate intervention is urgently needed for systemic maintenance and staff training failures.
Key Room Conditions (Room 417) - Unacceptable Hygiene/Maintenance:
* Critical Sanitary Failure: Visible blood splatter on the walls.
* Clogged bathroom vanity sink.
* Missing main towel bar and face towels.
* Visible damage to cabinet doors.
Service Failures - Rude & Unhelpful Staff:
* Staff demeanor was rude, dismissive, and inappropriate for hospitality.
* Parking Incident: Staff offered a rude, unhelpful response regarding the $20 daily parking fee, providing zero proactive assistance (e.g., directing to known free public parking). The only \"solution\" offered was a refund if no spot was found upon return.
Conclusion: The experience combined unacceptable room conditions with substandard, rude service. Expect immediate corporate review and action plan for maintenance and training deficiencies.
Contact: [email protected]

Business_and_leisure

4/10

Poor

23 Nov 2025

Samuel

Front desk employees not friendly (except for one latin young woman from el Salvador)
Problem with the TV never solved. Toilet no flushing correctly. Best thing: the shower.

Leisure Family

4/10

Poor

21 Nov 2025

AMARANTA

For what their charging its disgusting the elevator for the 5th floor was broken. The hallways were gross and smelled. The room felt like the kinda place u see in shows where they exploit ppl. If ur that down bad and can't pay anymore go for it but if u can just pay like 20$ for a room do it. They only thing I liked was the location

Leisure Partner

2/10

Poor

21 Nov 2025

Veronika

When I checked in it took front person 25 min to chk me in ...way too long of the nails

Then internet was not working 8 tried to call but she kept hanging up on me

2/10

Poor

19 Nov 2025

Veronika

Check in was terrible it took 25 min for herl

Business_and_leisure

10/10

Exceptional

19 Nov 2025

Veronika

No parking buy its ok

Leisure Self

2/10

Poor

18 Nov 2025

Jamal

Staff tried their level best.
Bed sheet had spots of filthy stuff
They said they don’t have any other room
Staff came with a bed sheet to change, they didn’t had a blanket so they gave me 3 bed sheets,
I was working on laptop suddenly a cockroach popped up!!
The toilet flash worked half way, you need to try multiple times.
I was there just for a night, I just passed the night somehow, never ever.

Business Self

2/10

Poor

12 Nov 2025

Belinda

Entire hotel stinks of marijuana!
Even the parking lot, my room as well!
Guest standing outside with their kids smoking marijuana.
My room was nasty.
Waste of money.
Should have slept in my car!

Business Family

2/10

Poor

12 Nov 2025

Belinda

Marijuana motel
Entire hotel stinks.
Plus bathroom was
dirty

8/10

Excellent

06 Nov 2025

Hanna

Clean.

2/10

Poor

31 Oct 2025

Christopher

Dirty rooms

2/10

Poor

26 Oct 2025

Vanessa Paola

Elevator smelled like pee. Sheets were dirty and so was the room. We didn’t even stay. We left right after check in. We wanted a refund since we didn’t even stay for 10 min and the staff said we have to call Expedia Even though I paid with my card at check in.

Leisure Family

2/10

Poor

25 Oct 2025

David E

The hotel smelled and the rooms were dirty

8/10

Excellent

22 Oct 2025

Deborah

Clean room. Very helpful and responsive staff. A challenge to park in the narrow on-site lot and hard to find street parking (but unsual for this area of Bethesda). $20/day for on-site parking was a change from the free parking here during my last stays, but again, not unusual for this area. Short walk to metro, or WRMMC appts, Harris Teeter and bakery/coffee shops. Guapos next to the hotel serves delicious Mexican dinning or carry out options. I will happily continue to patronize American Inn in the future.

Leisure Family

10/10

Exceptional

22 Oct 2025

Andrew

Great food and friendly neighborhood.

Business_and_leisure

6/10

Pleasant

22 Oct 2025

Veronika

What amenities? They dont rven havr lotion nor body wash
Just soap shsmpoo and conditoondno one uses dosp anymore

2/10

Poor

19 Oct 2025

Tage

Semen stains. Everywhere.

Leisure Friends

8/10

Excellent

19 Oct 2025

Howard

Ok for the price

Leisure Self

2/10

Poor

17 Oct 2025

Brock

This place needs to be torn down.

I room felt dirty, smelled like smoke and one of the windows was open and it was not discovered as being open until the next morning when the curtains were opened. There is black mold growing on the ceiling of the bathroom. There was no trash can in the room and the tv did not work. This hotel is the worst place that I have stayed at and it has the feeling of a road side inn. Also, the parking was horrible, spaces were so tight I could barely open the door far enough to squeeze out of my suv and I am not a big person.

Friends_and_family Family

2/10

Poor

16 Oct 2025

Kary

Hotel room was filthy and rundown. Bedclothes were thin and inadequate and not enough to keep warm. Heater not working and furniture and carpet were absolutely disgusting. There were feces behind the television stand on the carpet. I have pictures.

Self

2/10

Poor

14 Oct 2025

Bamidele

Room lack working wifi

Friends_and_family Family

2/10

Poor

12 Oct 2025

Kalpak

Corridors, rooms. Carpets filthy. Exude a strong smell of weed n cigarettes . Rooms have extremely strong filthy mold like smell, front desk hardly helpful- except for DC. Very limited and inconvenient parking. They charge $20 per night for parking! Room- Easier to park in the public parking on the street on back side, AC worked erratically , elevator worked until the fourth floor, for the rest, climb stairs w your bags! Felt very unsafe. I’d 100 % avoid this nasty place. Only good thing is its location.

Leisure Family_with_children

2/10

Poor

12 Oct 2025

Kalpak

I’d never stay here. The corridors, lobby, elevator smell of weed and cigarettes smoke though it’s a ‘ no-smoking’ facility, rooms filled w unbearable stench, elevator works upto the fourth floor. If you’re on the fifth, you’ve to climb stairs w your bags, ACs work erratically. Front desk reps hardly welcoming n helpful. Except for DC. Rooms also have a strong mold like smell. Very limited parking. Carpets exude filthy smell. Mattresses not convenient. Worst hotel ever stayed.

Leisure Family_with_children

10/10

Exceptional

07 Oct 2025

james

The hotel is simple but quite adequate and very good price to quality ratio.