American Inn of Bethesda

United States , Rockville - MD
BETHESDA, 8130 Wisconsin Ave
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100 reviews shown

4/10

Poor

12 Mar 2026

Nathaniel B

The elevator was broken, so I had to walk to the 4th floor. The hot water was nonexistent. The hotel was ok, definitely get what you pay for.

6/10

Pleasant

12 Mar 2026

Ron

Didn't use

Partner

6/10

Pleasant

11 Mar 2026

Lisa

The room was not very clean - hair on the towels, matches on the dresser. The tops of all surfaces were not clean.

Family

10/10

Exceptional

07 Mar 2026

Linda

The staff was very friendly and nice.

Friends

8/10

Excellent

03 Mar 2026

Nella

This is a family-run business in the heart of Bethesda. Not fancy but run by a nice bunch of folks. Easy access to the NIH by shuttle. Close to two grocery stores and lots of restaurants.

Partner

6/10

Pleasant

02 Mar 2026

george

Everything

Self

4/10

Poor

19 Feb 2026

Ambrose

No amenities

Partner

2/10

Poor

10 Jan 2026

Marialane

I would like to request a refund (a full refund would be ideal). I did not sleep in the mattress (feared there were bed bugs). Last night the electricity was out in the entire hotel. If I could give this Inn a negative score, I would.

Business Self

10/10

Exceptional

14 Dec 2025

Nathaniel

Quick walk to the metro ☝️

2/10

Poor

12 Dec 2025

Andrew

We had experienced two major issues then the phone did not work so I could not call the front desk. First the window closer did not work and the window started slamming starting at 1:00am. It finally stuck open in the morning and left cold air in the rest if the stay. The phone did not work so I could not inform them. Then I went to take a hot shower to wake up and the shower knob broke off and I wasn’t able to shower. I have photos of both

Leisure Family

8/10

Excellent

08 Dec 2025

Aynur

A 3-star hotel at a 2-star price in a 5-star area with clean rooms.
A service to the community who need affordable hotel spaces.

Business Partner

6/10

Pleasant

05 Dec 2025

ATUL

Property is too old and needs renovation

Leisure Family

2/10

Poor

03 Dec 2025

Gloria

If could give a zero I would. The place had a live roach, was filthy, had dirty spots on the carpet, the sink was broken, there was mold, it was smelly and the receptionist hung up the phone on me when I expressed my concerns. This was the worst place ever! I had to leave and find another place.

Family

4/10

Poor

02 Dec 2025

Mudassir

It was Ok …

2/10

Poor

01 Dec 2025

deborah

Dirty corridors with trash cans and furniture . 1st room had trash on floor, unmade beds. Signs posted no fire alarm system or functioning sprinklers

Self

2/10

Poor

01 Dec 2025

Shalika

The room was very nasty. It had roaches crawling everywhere

10/10

Exceptional

01 Dec 2025

Raul

Everything is fine. The only thing I'm missing is the microwave.

2/10

Poor

29 Nov 2025

Eva May

1st sent us to a room that was already occupied, then 2nd room was cold as ice and took forever to warm up, the shower curtains would not close and water went everywhere on the floor, they only had one set of towels for a room for 2… should I go on? Bad experience!

Partner

2/10

Poor

29 Nov 2025

Sergii

The rooms are stinking and the whole night.It was fire alarm beeping.

4/10

Poor

29 Nov 2025

T'Kara

Needs lots of improvement!

Friends_and_family Family

6/10

Pleasant

28 Nov 2025

Joyce C

We had to change rooms twice to get one that was acceptable. The front desk staff was friendly in helping us. The bathtub faucet in the 3rd room dripped but we lived with it.

Business Partner

4/10

Poor

27 Nov 2025

Voncia

🚨 Complaint Summary: American Inn of Bethesda (Room 417) 🚨
To: Hotel Management & Corporate Customer Relations
The stay at the American Inn of Bethesda (Nov 22, 2025) was severely over-promised and poor value, comparable to a budget chain, not its 3.3-star rating. Corporate intervention is urgently needed for systemic maintenance and staff training failures.
Key Room Conditions (Room 417) - Unacceptable Hygiene/Maintenance:
* Critical Sanitary Failure: Visible blood splatter on the walls.
* Clogged bathroom vanity sink.
* Missing main towel bar and face towels.
* Visible damage to cabinet doors.
Service Failures - Rude & Unhelpful Staff:
* Staff demeanor was rude, dismissive, and inappropriate for hospitality.
* Parking Incident: Staff offered a rude, unhelpful response regarding the $20 daily parking fee, providing zero proactive assistance (e.g., directing to known free public parking). The only \"solution\" offered was a refund if no spot was found upon return.
Conclusion: The experience combined unacceptable room conditions with substandard, rude service. Expect immediate corporate review and action plan for maintenance and training deficiencies.
Contact: [email protected]

Business_and_leisure

4/10

Poor

23 Nov 2025

Samuel

Front desk employees not friendly (except for one latin young woman from el Salvador)
Problem with the TV never solved. Toilet no flushing correctly. Best thing: the shower.

Leisure Family

4/10

Poor

21 Nov 2025

AMARANTA

For what their charging its disgusting the elevator for the 5th floor was broken. The hallways were gross and smelled. The room felt like the kinda place u see in shows where they exploit ppl. If ur that down bad and can't pay anymore go for it but if u can just pay like 20$ for a room do it. They only thing I liked was the location

Leisure Partner

2/10

Poor

21 Nov 2025

Veronika

When I checked in it took front person 25 min to chk me in ...way too long of the nails

Then internet was not working 8 tried to call but she kept hanging up on me

2/10

Poor

19 Nov 2025

Veronika

Check in was terrible it took 25 min for herl

Business_and_leisure

10/10

Exceptional

19 Nov 2025

Veronika

No parking buy its ok

Leisure Self

2/10

Poor

18 Nov 2025

Jamal

Staff tried their level best.
Bed sheet had spots of filthy stuff
They said they don’t have any other room
Staff came with a bed sheet to change, they didn’t had a blanket so they gave me 3 bed sheets,
I was working on laptop suddenly a cockroach popped up!!
The toilet flash worked half way, you need to try multiple times.
I was there just for a night, I just passed the night somehow, never ever.

Business Self

2/10

Poor

12 Nov 2025

Belinda

Entire hotel stinks of marijuana!
Even the parking lot, my room as well!
Guest standing outside with their kids smoking marijuana.
My room was nasty.
Waste of money.
Should have slept in my car!

Business Family

2/10

Poor

12 Nov 2025

Belinda

Marijuana motel
Entire hotel stinks.
Plus bathroom was
dirty

8/10

Excellent

06 Nov 2025

Hanna

Clean.

2/10

Poor

31 Oct 2025

Christopher

Dirty rooms

2/10

Poor

26 Oct 2025

Vanessa Paola

Elevator smelled like pee. Sheets were dirty and so was the room. We didn’t even stay. We left right after check in. We wanted a refund since we didn’t even stay for 10 min and the staff said we have to call Expedia Even though I paid with my card at check in.

Leisure Family

2/10

Poor

25 Oct 2025

David E

The hotel smelled and the rooms were dirty

8/10

Excellent

22 Oct 2025

Deborah

Clean room. Very helpful and responsive staff. A challenge to park in the narrow on-site lot and hard to find street parking (but unsual for this area of Bethesda). $20/day for on-site parking was a change from the free parking here during my last stays, but again, not unusual for this area. Short walk to metro, or WRMMC appts, Harris Teeter and bakery/coffee shops. Guapos next to the hotel serves delicious Mexican dinning or carry out options. I will happily continue to patronize American Inn in the future.

Leisure Family

10/10

Exceptional

22 Oct 2025

Andrew

Great food and friendly neighborhood.

Business_and_leisure

6/10

Pleasant

22 Oct 2025

Veronika

What amenities? They dont rven havr lotion nor body wash
Just soap shsmpoo and conditoondno one uses dosp anymore

2/10

Poor

19 Oct 2025

Tage

Semen stains. Everywhere.

Leisure Friends

8/10

Excellent

19 Oct 2025

Howard

Ok for the price

Leisure Self

2/10

Poor

17 Oct 2025

Brock

This place needs to be torn down.

I room felt dirty, smelled like smoke and one of the windows was open and it was not discovered as being open until the next morning when the curtains were opened. There is black mold growing on the ceiling of the bathroom. There was no trash can in the room and the tv did not work. This hotel is the worst place that I have stayed at and it has the feeling of a road side inn. Also, the parking was horrible, spaces were so tight I could barely open the door far enough to squeeze out of my suv and I am not a big person.

Friends_and_family Family

2/10

Poor

16 Oct 2025

Kary

Hotel room was filthy and rundown. Bedclothes were thin and inadequate and not enough to keep warm. Heater not working and furniture and carpet were absolutely disgusting. There were feces behind the television stand on the carpet. I have pictures.

Self

2/10

Poor

14 Oct 2025

Bamidele

Room lack working wifi

Friends_and_family Family

2/10

Poor

12 Oct 2025

Kalpak

Corridors, rooms. Carpets filthy. Exude a strong smell of weed n cigarettes . Rooms have extremely strong filthy mold like smell, front desk hardly helpful- except for DC. Very limited and inconvenient parking. They charge $20 per night for parking! Room- Easier to park in the public parking on the street on back side, AC worked erratically , elevator worked until the fourth floor, for the rest, climb stairs w your bags! Felt very unsafe. I’d 100 % avoid this nasty place. Only good thing is its location.

Leisure Family_with_children

2/10

Poor

12 Oct 2025

Kalpak

I’d never stay here. The corridors, lobby, elevator smell of weed and cigarettes smoke though it’s a ‘ no-smoking’ facility, rooms filled w unbearable stench, elevator works upto the fourth floor. If you’re on the fifth, you’ve to climb stairs w your bags, ACs work erratically. Front desk reps hardly welcoming n helpful. Except for DC. Rooms also have a strong mold like smell. Very limited parking. Carpets exude filthy smell. Mattresses not convenient. Worst hotel ever stayed.

Leisure Family_with_children

10/10

Exceptional

07 Oct 2025

james

The hotel is simple but quite adequate and very good price to quality ratio.

6/10

Pleasant

02 Oct 2025

Veronika

Staff

4/10

Poor

29 Sep 2025

Eda

First of all this hotel is providing wrong advertisement. We chose this placed because they were saying there was microwave in the rooms but this wasn’t the case. There was a heavy smell in the hallways. The condition based on the price was horrible. I wouldn’t stay here again.

Business_and_leisure Partner

8/10

Excellent

28 Sep 2025

Eduardo

Low cost, conveniently located hotel with very kind and helpful staff. Hotel facilities are dated. Bed an towels were clean. Yet small cockroaches were spotted in the room

6/10

Pleasant

25 Sep 2025

Brian

The room was small but being by myself I didn’t mind that so much. Lots of street noise and loud AC in the room. Not the cleanest bathroom I’ve encountered in a hotel. Rust stains (I think, almost looked like blood spattering) in the bath tub. Overall ok, probably would choose a different hotel in the future

10/10

Exceptional

24 Sep 2025

Andrew

Walkable convenient to restaurants, shoppes, and markets. Clean and quiet. The swimming pool was non-functional which was a slight disappointment.

Business

6/10

Pleasant

16 Sep 2025

Britni

Rooms are very small.

Leisure Partner

6/10

Pleasant

11 Sep 2025

Veronika

Rooms and

10/10

Exceptional

05 Aug 2025

wanda baez

Great

8/10

Excellent

04 Aug 2025

Deborah

No breakfast and no pool

Business Self

2/10

Poor

31 Jul 2025

Hannah

This was not a great stay - but not the worst I've ever had. We checked in and they were still learning a new system...which fine I get, but it took a long time to find my reservation. Once that happened - my double bed room turned into a single bed... so that had to be corrected. We were given two single rooms which is not ideal for a family, but workable. In one room the air conditioning would not adjust or turn off, so it was an ice box. The pool was not open and by the looks of it- was gross! The grab and go breakfast, that was listed on the reservation, was not provided as promised. The elevators were also incredibly slow that it became faster to climb up and down the stairs to the 5th floor. Thank goodness we are in shape. I would not recommend this hotel to any family.

Leisure Family_with_children

2/10

Poor

29 Jul 2025

Patrick

I can even smell someone smoking inside my room

8/10

Excellent

19 Jul 2025

Roberto

My wi-fi did not work well— and I had some work to do

10/10

Exceptional

12 Jul 2025

Donna

It has excellent staff. The hotel needs some work but it can ad is a goood place to stay.

Leisure Self

10/10

Exceptional

30 Jun 2025

Michael

Nice stay

I have stayed here several times and it is always nice.

Business Partner

8/10

Excellent

29 Jun 2025

Howard

Review

Good value if you just need a place to stay and you are not spending much time in your room. Small room. Hotel could use some updating We left each day at 9 am and didn’t get back to our room until 7:30. Amenities limited but coffee maker in room and refrigerator.
Great location for shops and restaurants and train if you don’t mind walking. Staff very nice and accommodating. If you want to spend at least $100.00 or more least per night, GO FOR IT.
Also, parked for free!

Partner

10/10

Exceptional

28 Jun 2025

Ms.

Great experience!

Business_and_leisure Self

8/10

Excellent

26 Jun 2025

Destinie

It would be great be nice if they had hot breakfast as it was advertised on the website.

Leisure Family

2/10

Poor

22 Jun 2025

Richard

Room was dirty and moldy. I left with a sinus infection and would never stay here again

8/10

Excellent

06 Jun 2025

Angela

Your front desk representatives are the best. Professional and patient. Malia and Derrick are a asset to company.

Friends_and_family Family

4/10

Poor

24 May 2025

Sarah

Wouldn’t ever stay there again!!!!

This hotel is totally not worth the money. Heed the warnings of the other reviews and don’t make the same mistake I did. This place is out dated, dirty, the porch was closed near the pool so there was no where to sit outside. The lady checking me in didn’t even check my id upon check in. Tv didn’t work and there was a power surge when we were there where all the electric went out for a short period and made the elevator stop working. The workers didn’t seem to care. The tub was absolutely filthy and the toilet seat was so loose you couldn’t sit on it (not that I would have bc it was kinda dingy) I would totally never stay here again. Do yourself a favor and spend the extra money and stay at the hotel down the street.

Self

2/10

Poor

23 May 2025

ULANIE

Nothing unique. It’s clear they house homeless people. Hotel felt and smelt dirty!

Business Self

2/10

Poor

16 May 2025

andrew

Kinda awful. Dated and noisy. Had to switch rooms when I realized I was surrounded by screaming kids and loud families who seem to live there. Then A/c didn't work, tub drain was broken, and elevator was broken. Be warned.

2/10

Poor

13 May 2025

Josephine

Horrible

It was horrible. Elevator did not work. We booked 3 rooms with 2 beds and they one had one the rest were single beds. We had to get 4 single rooms because the 2 bed room was on the 5th floor and my friend was handicap and could not walk all the stairs. Kids running around all over candy all over the floor trash all over. It smelled and tv remote did not work right. I felt like i stayed at the roach motel. The guy that checked us in charged me for 3 cars when we had only brought 1 car. The lady that checked us out had to fix everything. Then there is the continental breakfast.... there is none. Its a bagged breakfast.

Friends_and_family Friends

2/10

Poor

11 May 2025

Hiram

Disgusting

The elevator was broken and I had to walk 5 floors to find my room dirty with left over food. Disgusting!

Self

2/10

Poor

08 May 2025

Monet

The images for this property do not match in person.
TV had no signal, no remote.
Elevator was out of order had to walk up 3 flights of stairs, limited parking, dirty bathrooom . It was horrible

Leisure Partner

2/10

Poor

08 May 2025

Donna

The only thing i like it that it is in Maryland Evething else wasnt good the elevator didnt work i had to take the stairs the 4th floor also the step smelled like urine i hated it i would like my money back

Business_and_leisure Partner

4/10

Poor

04 May 2025

Marcelo

All carpets were pretty dirty.

8/10

Excellent

23 Apr 2025

mary

Wonderful Staff
No tv remote in my room.
I couldn’t watch tv

Business Self

2/10

Poor

23 Apr 2025

Patrick

Checked in around 10 pm. Front desk lady wanted to charge me for parking as I wandered to get some food literally next door. Woke up to most disgusting bath tub where I had to place a towel inside so my feet would not touch the tub. There breakfast was literally in a brown paper bag

Business Self

4/10

Poor

08 Apr 2025

YAYA MOVIE INC

The room is smell like cigarette,no breakfast and they charge us for a parking $20 bill hard to get a parking. I don’t like it.

Leisure Family_with_children

4/10

Poor

07 Apr 2025

Seim

Parking problems

4/10

Poor

30 Mar 2025

Javier

It has no parking

Leisure Friends

8/10

Excellent

21 Mar 2025

Luca

Normal

Friends_and_family Family

8/10

Excellent

18 Mar 2025

Gerald

Affordable stay in Bethesda.

Business_and_leisure Partner

2/10

Poor

18 Mar 2025

Lynn

This place should be condemned! Do not stay here

Horrible Place! Gross conditions everywhere. And then to top it off, a fire...Hotels.com should be ashamed of listing this place!

Business

10/10

Exceptional

06 Mar 2025

Victor

Quiet.

Business Self

2/10

Poor

13 Feb 2025

Verified traveler

Not for me

Elevator door wouldn’t open on 4th floor where my room was. Blankets had multiple stains on them and mattress was soiled. Ended up leaving about 30 minutes after checking in.

Self

6/10

Pleasant

31 Jan 2025

Lily

Old, outdated property. Staff is nice and location is convenient to NIH. It’s the cheapest in the area but still not worth the price for the condition it’s in.

2/10

Poor

29 Jan 2025

Verified traveler

Worst possible place to stay!

This is more of a shelter for low-income families than a hotel. The front desk person reeked of marijuana and wanted an extra 40 dollars just to hand us the room key. Homeless people were loitering in the lobby and there was urine on the floor. The room smelled terrible. We left immediately.

Friends_and_family Family

4/10

Poor

27 Jan 2025

Wendy

Cheap small depressing room

Friends_and_family Friends

2/10

Poor

22 Jan 2025

Marie-Judie

Bathroom not cleaned. And they don't offer any continental breakfast at all. I will never put my feet in this place and I don't recommend it to anyone

Business Self

4/10

Poor

17 Dec 2024

Joseph

Sub standard hotel

The customer service was amazing but the hotel wasn't so clean and the condition wasn't great.

Partner

6/10

Pleasant

14 Dec 2024

Ismael

Good and comfortable beds, breakfast bags to go are ok. The building is old and in need of upgrades but location is great.

Leisure Family

6/10

Pleasant

11 Dec 2024

lesly

The coffee maker wasn’t clean .little bugs inside the microwave.

Family

6/10

Pleasant

09 Dec 2024

Richard

Hotel is very convenient to NIH, and the staff is great. But, they've let the condition of the property fall below what I'd consider adequate. The bathroom had a few plumbing issues, the room door was difficult to open, and the mattresses are at the end of their lives.

Leisure Partner

6/10

Pleasant

23 Nov 2024

KEN

There was a problem when checking in. They had me listed as staying the night before. Pillow s were very thin. Very thin comforter for the weather

Partner

2/10

Poor

22 Nov 2024

Hani

Expedia posted deceptive pictures of this property!
My wife found bedbugs in her bed & many other human hairs on mattress cover. We did not stay but were still charged for 1 night We found another hotel in the area that was wonderful.
This wasted so much time and disappointment to our 2 day vacation in Bethesda. We were vacationing from Canada to a place we had previously lived 25 years ago.

Leisure

2/10

Poor

21 Nov 2024

JOANNA

Awful hotel

Dirty , run down place,really discusting .Nicaraguan ladies were nice though. We don’t recommend this hotel.

Partner

2/10

Poor

16 Nov 2024

Patricia

This was the single most disgusting hotel I have ever stayed in my entire life. Only stay here if you have absolutely NO extra money to stay elsewhere. The 2 & 3rd floors house what appear to be welfare families. On many occasions, their little children roam the lobby/outside areas alone while their parents are getting high. Absolutely disgusting filthy property! DON’T STAY HERE!!

Leisure Self

2/10

Poor

14 Nov 2024

Cyril

Stayed 5 days. Room only cleaned on first day. Offers breakfast. Unlike most places there is a paper bag with some items. It is deceptive to say that they offer breakfast. No place that says breakfast has this, There is usually coffee and something to pick up. Parking is terrible needs backing into. Anyone allowed to park in handicap spots encouraged by management. One of the persons on desk made you stand without acknowledging my presence waiting in the line .Overheard persons in lobby who were given a room flooded and having roaches. Will never ever recommend this facility to anyone

Leisure Partner

6/10

Pleasant

10 Nov 2024

Verified traveler

Average hotel and below par check in experience

Front desk person was not available for about 15 mins. A lady waiting in front of us had to call the office at least twice before someone answered. Front desk guy was on his phone while walking slowly back to counter/chair and get in front of computer.

Partner

6/10

Pleasant

04 Nov 2024

Lord Jephthah Joojo

Later

6/10

Pleasant

01 Nov 2024

Veronika

Internet works extremely slow and there is no smart TV, so YouTube is watched on the phone, whichbagain is extremely slow due to poor internet.
I just needed a toom to crash andvrest, so that was OK, but if I had to work-no way!
Hope they improve

Leisure Self

4/10

Poor

22 Oct 2024

Callan

When I arrived, I waited far too long to check in because no one was at the front desk. My shower clearly hadn't been cleaned - there was hair on the shower walls. There were mold spots on the wall in the bathroom. The internet was spotty.

10/10

Exceptional

16 Oct 2024

Lois

Staying at the American Inn was really nice and very convenient. I appreciated the price immensely and the ease of booking it. However, I would encourage the facility to ensure guests know about alternative parking options. It was pretty hard to figure out what to do other than to park at the very small lot that the hotel had. So if there could be information given to people about where they can park overnight or even a deal with the Bethesda Hotel that guests can park there at a different rate would be appreciated. Otherwise, very solid hotel - for a modest sensibly priced spaceright in the heart of Bethesda. Four blocks from the Metro 20 minutes from downtown DC. Well done!

Business_and_leisure Self