Hilton Garden Inn Bethesda Downtown

United States , Washington D.C. - DC
BETHESDA, 7301 Waverly Street
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100 reviews shown

8/10

Excellent

09 Mar 2026

Edwin

Great location.

10/10

Exceptional

08 Mar 2026

Maymunah

Room could use more amenities I think.

Self

10/10

Exceptional

08 Mar 2026

Michelle

Our stay was comfortable

Friends_and_family Friends

4/10

Poor

08 Mar 2026

susan

The bathroom was filthy. The heating/cooling system was so incredibly loud that it woke us up each time it kicked on. The breakfast was vile, literally inedible.

Partner

10/10

Exceptional

06 Mar 2026

David

Room was clean and hotel was quiet. Staff were available at the front desk when needed

Self

8/10

Excellent

05 Mar 2026

Linwood E.

The room was clean, however it was so cold in the room ( we traveled in early march, cold outside) & we didn’t get our wake up call as we requested. So in our opinion they need to work on those 2 areas.

Partner

2/10

Poor

04 Mar 2026

Yurii

My team checked in at 3 am. The room was neither ready nor clean. They left the hotel. Multiple attempts to contact the property directly or through the hotels.com were not successful

8/10

Excellent

02 Mar 2026

Yolanda

Clean room, great location for what I came for.

10/10

Exceptional

01 Mar 2026

Orlando

Clean room, night staff friendly and accomodating. Cold treatment from morning staff. AM front counter CHRISTIAN was not helpful at all. Very stiff.

10/10

Exceptional

01 Mar 2026

Orlando

Clean room, great evening staff

8/10

Excellent

01 Mar 2026

melissa

Room was comfortable and parking on site for a few.

Business Self

8/10

Excellent

26 Feb 2026

Sean

Was nice b I t would have been nice to be worned about the 30$ parking

Self

10/10

Exceptional

23 Feb 2026

Nathalia

I loved it the hotel was extremely clean, and I loved the location.
I highly recommend it.

Family_with_children

4/10

Poor

19 Feb 2026

SHARON

The bed linens had holes in them

10/10

Exceptional

15 Feb 2026

Kamila

Room very spacious and clean. Highly recommended.

8/10

Excellent

11 Feb 2026

Conrad

Nice

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Charissa

Check in satff was nice and courteous. Room was standard, just an overnight stay.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Amanda

Staff was exceptional especially Erica

Partner

6/10

Pleasant

06 Feb 2026

Richard T

Room was good, clean. Housekeeping excellent, very positive. Helped us above and beyond when toddler got sick and vomited in room. But free breakfast was awful. They just didnt care. Fifteen minutes before closing we asked for hot coffee because coffee in their thing was cold, they said no, too close to end. Really! At a hilton! They should be ashamed on every level. Out of eggs both days, Ok, Did food mgr consider going to grocery for emergency restock? Food mgr should be fired

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

antonio

My stay was great, everything was fine and the receptionist,

10/10

Exceptional

01 Feb 2026

Cyndi

Very courteous and helpful front desk assistance!!!

6/10

Pleasant

01 Feb 2026

Udeep

Every thing was great except $31/Night parking fee.

Family

10/10

Exceptional

30 Jan 2026

Peter

Great accommodations

4/10

Poor

25 Jan 2026

Nicole

coffee only in the morning, staff unhelpful with directions, confusing parking costs. won't be coming back

Leisure Family

6/10

Pleasant

20 Jan 2026

Carlene

The room was very nice, but the parking garage was a disaster. I guess I needed a secret decoder ring to get out of the place. I was given a ticket with a QR code, but no instructions on how to use it. I still don't know, as I never figured out the secret procedure to leave the garage. I had to call those idiots every morning, and with the poor sound of the voice transmitter, I couldn't understand the people on their end. Your receptionist should have given me clear instructions the day I checked in.
They also should have told me where the breakfast room is. I didn't learn that until the morning I checked out - and that was from another guest. There was a sign in the lobby inviting us to dinner and drinks at 6:00, but that never happened. I WAS able to get a sandwich one night for dinner - and it was very good.
All of these issues cast a pall over my stay at your otherwise lovely hotel.

Friends_and_family Friends

10/10

Exceptional

20 Jan 2026

Leonard

The staff was wonderful and responsive. Parking was easy. The location was central to quite a few places in Bethesda making it very convenient. Overall, I enjoyed the experience.

10/10

Exceptional

19 Jan 2026

Saverio

Great location. Easy to get to Metro for DC

Friends_and_family Friends

10/10

Exceptional

17 Jan 2026

Janet

The room was spotless and in good condition. Parking was expensive and the spaces were too small! No place to pull in for check in. Staff were super helpful. I only stayed overnight but lots within walking distance including good food.

Self

10/10

Exceptional

11 Jan 2026

garry

Staff were personable rooms clean.

Leisure Family

6/10

Pleasant

10 Jan 2026

Bela

Limited food service. Did not honor the stated times of the restaurant and no alternatives available. They said the restaurant was open till 10 pm but when I called to order something at 9 they had already closed, did not offer any other options. No nearby restaurants either open then.

Leisure

10/10

Exceptional

10 Jan 2026

Teanna

Clean room, great location, helpful staff

Partner

10/10

Exceptional

09 Jan 2026

Andrew

Great hotel and staff.

Leisure Partner

8/10

Excellent

09 Jan 2026

Nadira

The window was opened which makes the room cold.

6/10

Pleasant

05 Jan 2026

Sidney

I was quoted one price, but was charged an additional $50.00 for my pet and want it reimbursed.

Self

10/10

Exceptional

05 Jan 2026

David

Room service hadn't been done on the second day, so the front desk sent up fresh towels.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Kimberly

The one staff service was rude the 2nd day of our stay

Business_and_leisure Family

10/10

Exceptional

02 Jan 2026

Bonnie

Sink was clogged, would not drain. Maintenance had to come in at night with snake and plunger to try to unclog it.

10/10

Exceptional

02 Jan 2026

Erica

Erica and night staff have good customer service, housekeeping keeps up with the hotel very nice

Business_and_leisure Family

2/10

Poor

02 Jan 2026

Dorottya Mercedesz

The corridor was dirty, the room carpet was stained. The AC was horribly loud, you couldn't sleep next to it, but if you turned it off the room cooled down really quickly. The stuff wasn't helpful, could not help with the AC and the room temperature. They only gave us thin blankets, we had to sleep in jumpers. There were no automatic housekeeping, we had to ask for it. It was a very disappointing experience. I would not recommend it.

Leisure Family

2/10

Poor

31 Dec 2025

Anthony

First, the hotel ran out of milk for the complimentary coffee. Went to the front desk, not much help. Can a hotel really run out of milk? GET SOME. Room had crumbs on the desk, Generally the property seemed run down and dirty despite a recent renovation. The refrigerator in the room ran noisily. The vibration from the fridge made the microwave, that was missing a foot vibrate. We had to unplug the fridge to sleep. The adjoining room was coughing throughout the night and next morning. Only two towels, usually there are more. Not a stellar stay that we expected.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Renee

The room was clean. The young lady at the front desk at check-in was courteous, polite, and very helpful!!

Leisure Family

2/10

Poor

28 Dec 2025

Patrick

My famiky andi was there forn5 nighrs and housekeeping didn't clean our room. We found blonde hairs on our bedding sheets, limited towels, and stains on the linen....beware, don't stay here.

Business_and_leisure Family

10/10

Exceptional

27 Dec 2025

cyrus

Helpful staff, spotless room, all as we have come to expect.

Leisure Partner

4/10

Poor

26 Dec 2025

Mary

Room services, including towel and amenities (tissues, shampoo, bath products) replacement, were supposed to be every other day. Did not receive any services first day they were due. When we reported this to front desk, new towels were placed on bed at the end of the day but no other amenities included. On the last morning, the toilet would not flush. Have stayed here before but will not stay again.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Marly

Friendly and responsive staff

Leisure Partner

8/10

Excellent

21 Dec 2025

Sewell

Nice clean room

10/10

Exceptional

20 Dec 2025

Kelsey

Great location, comfortable room and bed, super accommodating and friendly staff!

Business Family

8/10

Excellent

19 Dec 2025

James

Great location in downtown Bethesda. Very close to a public parking garage with an EV charging station.

Leisure Family

10/10

Exceptional

16 Dec 2025

Glenda

Staff was nice, friendly and helpful. It was very clean.

10/10

Exceptional

16 Dec 2025

Ejuma

No complaints

6/10

Pleasant

13 Dec 2025

Lisa

Parking spots are too narrow and too few. Parking cost should be indicated in booking room costs

Partner

10/10

Exceptional

12 Dec 2025

Cathryn

The room was fine, loved the krups coffee machine and bought better coffee pods, cleaning staff awesome, friendly, helpful and went beyond to make sure I was comfortable. The night deak gal also so nice helpful and friendly and helped me with my receipt. Thinking her name was Keeme?Been coming to area 25 yrs for my health but first time staying with y'all . Ill be back. Great rate thru Expedia better then my Hilton honors . Merry Christmas

Leisure Self

10/10

Exceptional

12 Dec 2025

Donald

Everything was great

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Matt

Room was clean, though

6/10

Pleasant

11 Dec 2025

The rooms are equipped with loud heating. Tge front desk receptionist was very unfriendly and unhelpful. I tried to call the frnot

8/10

Excellent

11 Dec 2025

Sabrina

The staff were all very kind.

Partner

8/10

Excellent

09 Dec 2025

Danielle

Clean, good service

Leisure Family

10/10

Exceptional

08 Dec 2025

Jed

Great staff

Leisure Pet

6/10

Pleasant

08 Dec 2025

Inga

The staff team was the best part of the stay. Especially Cristina in the bar and the young woman who was at the front desk. The rest was not good: the bedding was thin and worn, cracked paint in the shower ceiling and a loud and unpredictable HVAC system. I would probably not stay here again, especially with so many options within walking distance.

Business_and_leisure Family

10/10

Exceptional

08 Dec 2025

STEVEN

Nice location.

Leisure Partner

6/10

Pleasant

06 Dec 2025

Gregory

N/A

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Anne

Very welcoming staff in the reception, great location

Leisure Partner

10/10

Exceptional

03 Dec 2025

Aida Luz

That everything is perfect. Just the way I always enjoyed. Staff always make me feel good. My favorite place to stay.

10/10

Exceptional

03 Dec 2025

Andrea

Quick

8/10

Excellent

03 Dec 2025

Anique

One elevator kept breaking down leading to long wait times

Business Family

10/10

Exceptional

30 Nov 2025

William

Comfortable and quiet with good staff service

6/10

Pleasant

30 Nov 2025

Sushama

The hotel is fine and we’ve stayed more than five times in two years because it’s close to my parents. But when we were stuck in the parking lot due to broken sensors, an employee told us, “I’m busy, it’s not my job.” Unfortunately, we won’t be returning.

8/10

Excellent

29 Nov 2025

Jacobo

All good

Friends_and_family Family

6/10

Pleasant

28 Nov 2025

Tuck

The temperature control system, heating and cooling, is very noisy.

Leisure Self

10/10

Exceptional

27 Nov 2025

Richard

Clean, quiet rooms and good amenities. Staff was also friendly and helpful. Convenient parking garage but there is an added fee for use. Overall excellent.

Leisure Family

10/10

Exceptional

25 Nov 2025

Nazani

10/10

Exceptional

25 Nov 2025

maureen

The room is clean and ready for my arrival. Tissue box almost empty. Has been quiet and very safe. Well located and plenty of eateries within walking distance

Leisure

8/10

Excellent

24 Nov 2025

Thomas

The hotel was fine. The staff was nice. The bed was comfortable. The rooms need renovation, especially the bathrooms.

10/10

Exceptional

24 Nov 2025

Mark

Room was amazingly clean. Staff was excellent. I had two packages delivered a day prior to me arriving and they were able to hold it for me. They were able to accommodate me. Will be staying again definitely.

Business

10/10

Exceptional

23 Nov 2025

Meredith

Yes, everything was great staff was helpful and nice, I would stay there again. and give referrals

8/10

Excellent

23 Nov 2025

Yolanda

The staff was very friendly and welcoming. The room was clean. I loved the scent of the shampoo, conditioner and lotion. One thing I did notice was a smell of perhaps a vent in need of cleaning or perhaps similar to when something was in storage too long. Other than that, we enjoyed our stay.

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

Brian

Room and staff were great. Breakfast was horrible. 16 dollars. Couldn’t even eat it. No refund either

Leisure Partner

8/10

Excellent

12 Nov 2025

patricia

The frozen dinner I purchased had been melted and refrozen. Sauce was leaked out onto the wrap.

6/10

Pleasant

10 Nov 2025

Karissa

Room - very loud HVAC system, constant drip in bathtub, sink handle fell off mid-using it. I shared these items with staff upon check/out. Staff were friendly.

6/10

Pleasant

03 Nov 2025

Frederick

Yes but room never made up after first night

10/10

Exceptional

31 Oct 2025

greg

Excellent service from front desk.

Friends_and_family Family

4/10

Poor

24 Oct 2025

Hylde

Servant in the restaurant for break fast we’re not friendly they even almost kicked us out of the restaurant while we were still eating because of the closing tile was over

Friends_and_family Friends

10/10

Exceptional

16 Oct 2025

Barbara

Clean room. Brought blow up beds for the two six year ols. Asked for additional linens which were brought.
Parking was an additional fee.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Entela

Clean

Business Family

8/10

Excellent

12 Oct 2025

Barbara

Sticker shock

The room was lovely.
I was prepared to pay for parking but shocked to learn that breakfast was an additional $16 per person.

Friends_and_family Friends

8/10

Excellent

12 Oct 2025

Marjorie

The stay was comforting

Leisure Self

10/10

Exceptional

10 Oct 2025

juan

The gym is huge

Business_and_leisure Partner

4/10

Poor

06 Oct 2025

Carla

The heater was very noisy. It woke us up at night. The carpet was wet all along the base of the refrigerator but eventually dried out. We received no clean towels or other room services the whole time (four nights). The Wi-Fi required a lot of personal information so we decided not to use it assuming that we would then receive your ads.

The front desk was very friendly and the bed was comfortable. Good location.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Holly

Clean

Business

8/10

Excellent

29 Sep 2025

Hans

Staff were terrific, rooms clean. Unfortunately ice was not available on any floor which was an inconvenience for me as I had had oral surgery during the stay. But it in no way ruined the stay, the front desk staff always accommodate me, just a bit of an inconvenience.

Self

6/10

Pleasant

27 Sep 2025

Lisa

Bedsheets had rears and holes cut out in them and the fitted sheet was not thick enough to provide any barrier over the mattress. The bed linens felt and looked unsanitary and low quality for public use

Partner

8/10

Excellent

27 Sep 2025

Joshua

Clean room

Leisure Family_with_children

10/10

Exceptional

21 Sep 2025

Kate

Amazing Erica at the front desk

Erica at the front desk is AMAZING! She was so helpful as we dealt with a significant trip hiccup. The service here is great.

Friends_and_family Friends

8/10

Excellent

21 Sep 2025

Bob

Need to specifically request ADA bathroom

Expected disability friendly bathroom per website

Partner

8/10

Excellent

18 Sep 2025

Damon

Keep up the good work

Leisure Partner

8/10

Excellent

14 Sep 2025

Indira

Mixed service

Cordelia on reception was exceptional and breakfast ladies and cleaners very helpful. Room phone not working and one side table leg broken, but maintenance team quick to resolve issues. Some reception staff not very helpful

Friends_and_family Friends

10/10

Exceptional

14 Sep 2025

Joella

It was great!

Leisure Self

4/10

Poor

08 Sep 2025

Sandra

Only one elevator working, 2 out of order. TV system is through satellite and is not working when it’s raining, wrong choice of system for hotel

Business

6/10

Pleasant

08 Sep 2025

David

It was not your typical Hilton. More of an upgraded Holiday Inn. It was clean, but dated. Very limited dining. But the employees were VERY accommodating. They bent over backwards to try to make you welcome.

Leisure Partner

2/10

Poor

07 Sep 2025

Heather

Only One of the three elevators was broken. Coffee was spilled in the elevator. Bathrooms on the first floor were dirty