Name: Embassy Suites by Hilton Washington DC Chevy Chase
Address: 4300 Military Road NW, Washington, 20015, US

10/10

Exceptional

12 Jul 2026

Christina

My family enjoyed the stay overall. The breakfast was awesome especially the omelets!!!! #delish
Also the wait staff was very friendly and assisted whenever needed
My two favs were River and the other gentleman that served us during happy hour. I’m not sure of his name but he was African American and he treated us well.

Family

10/10

Exceptional

11 Jul 2026

Antelina

Front desk staff was wonderful!!! Check in and parking was easy!

10/10

Exceptional

11 Jul 2026

Maria

Awesome stay. Thanks. Great food in morning great evening drinks great pool time..great area

Friends_and_family Family

2/10

Poor

11 Jul 2026

SHARON

Super disappointing after staying a couple of previous times. This stay convinced me signing up for the Hilton Honors program was a waste of time. Imagine opening your living room drapes dressed in a sheer nighty to be greeted by people eating breakfast. The room number was 333. This room should not even be in rotation. It was evident the room had not been occupied for some time as there was dust on the toilet tank. The smug attitude at checkout when mentioning my dissatisfaction led me to NEVER HILTON

Self

8/10

Excellent

11 Jul 2026

Mark

Clean room…great staff…super breakfast

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Joshua

One of our favorite places to stay when we visit DC. All of the staff down to housekeeping have always been amazing and go above & beyond to make your stay comfortable. Only thing that didn't work this trip were the jets for the hot tub but other than that, absolutely worth the convenience to metro station, shopping and plenty of food options

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Ann

Wonderful place to stay! The staff was great, the bartender was excellent, very friendly! We enjoyed our stay here. The proximity to the metro was excellent. There's a Trader Joes and TJ Maxx right by the hotel. Definitely, I would stay there again.

Family

10/10

Exceptional

08 Jul 2026

Christian

Amazing place. Great price.. Will come back soon

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Michele

Room was very good, air conditioning in room on very hot days (90’s and 100 plus days) was very good. However, they had to turn off or down air conditioning in hallways on 100 plus days due to power usage problems so it was hot in those places then. But when outside temperatures came down to the lower nineties and eighties outside after those few days they were able to restore hallway air conditioning to normal. All was good in room at all times.

Self

4/10

Poor

06 Jul 2026

Stacey

Rude receptionist, elevators went out, filthy dirty, no towels at pool. Breakfast omelet was good though and close to metro

Friends_and_family Family

4/10

Poor

06 Jul 2026

Anayansi

The service desk was not friendly, parking was an extra $30, search criteria for a hotel was that the hotel offered parking as a guest, not for a charge; otherwise, I would have selected a shipper hotel and paid for the parking separately.

Partner

10/10

Exceptional

05 Jul 2026

Xuefeng

Hotel located at the boarder of DC area, about 30 - 40 minutes subway ride to White House and National Mall area. Hotel is right next to the Red Line subway station. Hotel has underground direct access to the subway station., which is super convenient when we visited the city during its hottest days of the year. The hotel offers complimentary happy hour from 5:30- 7:30, with decent options for both drinks and snacks. The included breakfast is not buffet style, but good enough for a free breakfast . We visited the city on a very hot day, the hotel AC system for the public area does not work.

Family_with_children

2/10

Poor

05 Jul 2026

Suhair

First parking is confusing and they had two elevators only and one was broken for 3 days. The hall, lobby and restaurant had no AC so you sweat before you step out of the door. Staff were nice and helpful but will never stay there again.

Family_with_children

10/10

Exceptional

03 Jul 2026

Michael

Could not get out of the parking after checking out. Apparently there was a problem with checking in in June and checking out in July. It made us late for another attraction, disappointing!

Partner

6/10

Pleasant

02 Jul 2026

Deshanda

Nice hotel, great amenities, convenient area. Only complaint- housekeeping room service was not responsive at all - never brought item I requested

Friends

10/10

Exceptional

30 Jun 2026

Frances

Excellent place to stay! Hopefully soon more stores will come back to the mall. Parking was cheaper than most hotels in the area! I would recommend this hotel because of cleanliness and walkable to other shops and restaurants.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Lon

The pillows were way too mushy. Otherwise the stay was excellent.

Family

8/10

Excellent

29 Jun 2026

Amanda

We loved that the parking garage is hooked to the hotel and you can validate your parking at the desk and have in and out privileges. The pool was fun for the kids, even though the hot tub jets were broken, and the breakfast was very good! We had a little bit of an issue with our first room with a king bed smelling like marijuana, but were moved to another room that had two queen beds because that is all that was available. But the lady at the desk was extremely helpful and we made it work. The reflective coating on our mirror was peeling off so the wires were all showing through the glass and there was no lock on the bathroom door. Other than those few minor hiccups, the stay was very nice and we would definitely stay again.

Family_with_children

10/10

Exceptional

29 Jun 2026

Christopher

The omelette

Partner

10/10

Exceptional

29 Jun 2026

Sonia

Great overall. I recommend it for family weekend

Friends_and_family Family

8/10

Excellent

29 Jun 2026

therese

Receptionist at our late evening arrival was great. Coffee pot in the room did not work.

Partner

4/10

Poor

28 Jun 2026

Erica

They ran out of everything, food, towels (room and pool), and rags. The bartender made a joke about the demographic that was in the hotel and that was the reason they ran out of chicken tenders. The breakfast was horrible. The bar wasn’t even fully stocked.

10/10

Exceptional

28 Jun 2026

Mourad

Good

6/10

Pleasant

27 Jun 2026

Tarek

Hotel is in great location. Booked 2 Double bed suite but it was oversold, so we got King size bed suite. Called for couple hours at night to get extra blanket and pillow, front office answered but we never got it after called twice. Otherwise, Front office staff very courteous and helpful. Property is beautiful, clean and very well maintained. Parking was tricky, used Trader Joe parking in the basement of the hotel. They have great breakfast, courteous crew.

Family_with_children

8/10

Excellent

26 Jun 2026

Dennis

No

Partner

6/10

Pleasant

25 Jun 2026

Chang

The restaurant staff were very rude and lacked professionalism. Before we had even finished our meal, they came to our table and asked to take our plates away, which made us feel rushed. It seemed that they were more focused on completing their own tasks than on providing good customer service.

In addition, my child left a small amount of food on the plate, and the staff member cleared it away with a visibly annoyed expression. This made us feel uncomfortable and unwelcome. Overall, the service did not meet our expectations.

Family_with_children

10/10

Exceptional

25 Jun 2026

LAWLAND

It’s a great location close to everything! Breakfast included is a great amenity. I didn’t like the check out process there was no agent at the desk by the time I was checking out to catch my early flight I had to leave the keys at the front desk. Everything else was great! I would recommend this place to anyone visiting DC.

Family_with_children

10/10

Exceptional

25 Jun 2026

Ms. Adrienne

Everything was excellent, but the jets in the hot tub wasn't working. Other than rhan, I always enjoy my stays at Embassy Suites.

Friends

6/10

Pleasant

24 Jun 2026

Polina

(+) good location, good view, spacious rooms, pool with hot tub on top floor, clean and comfortable bed, free breakfast, central AC
(-) old furniture from 80s, no renovations, \"old\" smell, pool is very outdated, hot tub whirlpool is not working, no clean towels in the pool area

Family_with_children

8/10

Excellent

24 Jun 2026

alexandra

Breakfast and staff great! Parking is expensive and awful. Once the specific elevator found there is a ride to reception then transfer to another elevator to room. Understand for security but awkward and difficult to manage especially for handicapped. Luggage carts need maintenance. Great location if no car. No evacuation plan in rooms. Need to provide much more info to guests.

Partner

8/10

Excellent

24 Jun 2026

Krystal

Parking was

10/10

Exceptional

23 Jun 2026

Carla

Excelent, clean, frieldly, relax, modern, pretty

Family_with_children

10/10

Exceptional

22 Jun 2026

BELITA

Very impressed with our stay. The hotel was clean and loved the suite layout. Breakfast was excellent with fresh omelletes being made. They have complimentary happy hour for guests in the evenings. Traders joe is next door and most places are accessible from the hotel.

Partner

10/10

Exceptional

19 Jun 2026

Lorraine

Great location. Walkable to many restaurants and grocery store. We’re in town to visit Washington DC and it was very convenient to take the metro right from the hotel.

Family_with_children

8/10

Excellent

17 Jun 2026

Christopher

Excellent breakfast and very convenient location

Family

10/10

Exceptional

17 Jun 2026

Dominique

Complimentary drinks during happy hour

Business Self

6/10

Pleasant

17 Jun 2026

Naresh

Staff is not very helpful. Property is well maintained and has good amenities.

Family_with_children

6/10

Pleasant

16 Jun 2026

Markus

Pool small and lots of kid swimming lessons.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Jaswinder

Perfect place to stay..

Family_with_children

8/10

Excellent

16 Jun 2026

lisa

Breakfast was wonderful. Room was dated - missing privacy curtains and minimal outlets, with no HDMI charging ports.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Roque Antonio

The clean room was poorly and some days they don't clean.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

EMMANUEL

The pictures don’t reflect the status of the hotel it’s under construction and our door didn’t even have a cover.The shopping center is closed as well not like it shows in pictures.

Friends

10/10

Exceptional

14 Jun 2026

Kerene

Central location. We loved it here!

2/10

Poor

13 Jun 2026

April

Very disappointed I’ve been going to Embassy suites since I was a kid. This hotel was hot. I mean like hot like you were outside. It was very outdated. My room had paint peeling off the cabinet in the bathroom. The tub wouldn’t drain properly.. The curtains were weird sat knee orange color from like 20 years ago. The windows were extremely dirty. Parking was very inconvenient along with trying to access the elevator to get to your car. Would not stay here again.

Family_with_children

6/10

Pleasant

12 Jun 2026

Qun

I always choose Embassy Suite when I travel with my family or alone. I rank this one an average. We arrived late Saturday evening and managed to set the sofa bed for kids and left early Sunday morning. When we came back late in the evening, the sofa bed was placed back. However, all the bedding was gone without replacement. Also, the bathroom soap bar was gone without replacement either. Luckily, the front desk lady gave us extra sheet and soap bar. It seems that the hotel is short of hands on weekends or lack of communication between staff. The hotel location is excellent, right on the red line subway. But the entire mall looks empty and no business (seems deserted). The breakfast is good, but only thing weird is they DON'T provide yogurt on weekends (if you want it, you have to secretly ask the breakfast lady, who was kind enough to find two for our kids). The hotel is spacious and has a lot of parking under the mall. Tip: if you pay at the gate, it's only $26/per day (24 hrs).

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Brittany

The hotel itself is just beautiful! The rooms are quite spacious and the natural right from the large windows is a huge bonus. The breakfast was fresh and delicious. Fresh towels are available in the pool area so you don’t have to bring towels from your room. The bathroom left a little to be desired but overall, we had a wonderful stay and will definitely be back again!

Family_with_children

4/10

Poor

12 Jun 2026

Alison

Staff was HORRIBLE. Asked for towels twice, no one came. Called the front desk multiple times, never an answer. Food left in hall for days. When mentioning to the front desk the response was “tell my f*cking manager, I’m here alone”.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Sanford

Excellent made-to-order breakfast. Room was spacious but ‘old’ in decor. Accessibility of elevators to lobby and rooms is poor. Not enough front desk staff at peak times. Good location.

10/10

Exceptional

06 Jun 2026

Megan

It was the best birthday weekend ever.

Partner

10/10

Exceptional

04 Jun 2026

thomas

Loved the convenient location. Walked to a few restaurants and stores. Very. Safe area. The Metro was also right there.
Daily breakfast was great! We had a group of seven people ( 3 were children) and it was a perfect way to start the day.

Family_with_children

4/10

Poor

03 Jun 2026

Shenel

The cleaning staff was exceptionally helpful and courteous. However, the front desk staff’s performance was subpar. The breakfast was satisfactory until my daughter discovered a hair in her fruit loops. Upon contacting the front desk, I was met with no assistance. As per the hotel’s instructions, I sent an email, but unfortunately, no response was received. Consequently, I have given the hotel a two-star rating due to the lack of follow-up and concern from the staff. Despite this issue, the hotel overall is a pleasant establishment.

Friends_and_family Family

2/10

Poor

31 May 2026

Laura

Great service great staff

4/10

Poor

30 May 2026

Kennedy

Hair in the beds. We changed rooms multiple times and same issue . Staff was as helpful as they could be though

Friends

10/10

Exceptional

29 May 2026

Penelope

The property was clean, well kept, and staff was excellent.
The property was right over the metro station which made getting around DC so convenient.
Breakfast was very large selection.

Family

8/10

Excellent

27 May 2026

George

Very nice breakfast with a wide selection. The gym also has a lot of options and machines. The hotel itself can be hard to find, and hard to get in and out of, particularly after hours.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Sean

Cool spot

10/10

Exceptional

26 May 2026

Luis

I definitely recommend this hotel my wife and I stayed here and really enjoyed ourselves will definitely be back

Partner

6/10

Pleasant

26 May 2026

Joel

Room was not clean. NO power outlets worked. Pull out couch was terrible. Dead batteries in TV remote control. Only one functional elevator in Embassy Suite atrium.

Friends_and_family Family

8/10

Excellent

25 May 2026

ilyanna

Hotel is a little shabby, but ita clean and has all the amenities. The room/suites are large and comfortable. The breakfast is great with lots of options. Location is top notch - two grocery stores, several restaurants, and the metro all within a block. Neighborhood is quite safe. Great for families.

Self

10/10

Exceptional

25 May 2026

Jorge

Muy tranquilo para familias el desayuno fue excelente hecho en el momento tanto como desayuno continental lo recomiendo totalmente

Family_with_children

10/10

Exceptional

24 May 2026

THOMAS

Great location. Easy access to Metro. Breakfast and Manager's reception are great amanities. Suite is much more comfortable for two people.

Partner

10/10

Exceptional

22 May 2026

Margaret

Wonderful experience. Great breakfast

Friends_and_family Family

10/10

Exceptional

19 May 2026

Brenda

The rooms have some wear and tear but that does not deter me from staying there over and over.

Self

10/10

Exceptional

17 May 2026

Autumn

Such good staff

Friends

6/10

Pleasant

17 May 2026

Kim

Yes

10/10

Exceptional

15 May 2026

Will

We were very impressed by the entire place. The rooms and hotel felt very private despite being in DC. The staff were extremely helpful, the parking deck was easy to maneuver and use, and the room itself was extremely comfortable. At check-in, we were also given “coupons” that gave us free snacks and drinks in early evening and they had a small but good complimentary breakfast.

Partner

4/10

Poor

11 May 2026

sandra

Not enough staff

Partner

10/10

Exceptional

11 May 2026

Richard

We stay at this hotel whenever we come to DC. It suits our needs and the staff are always helpful.

Partner

8/10

Excellent

10 May 2026

Peter

Property is very dated and tired looking. The rooms themselves were very dark. The entire property needs a makeover.

Location was good and use of drive in drive out garage was easy.

Family

6/10

Pleasant

10 May 2026

John

It is time for a refresh! The carpets are worn, the workout facilities are fair at best, and the entire building needs a deep cleaning and better lighting.

Partner

10/10

Exceptional

10 May 2026

Carolyn

The breakfast was amazing! The staff were all very professional and polite.

Friends_and_family Family

8/10

Excellent

08 May 2026

Paola

The hotel is in a very convenient place. Traders Joe’s/places to eat in walking distance and take the metro that’s located at the bottom floor one stop and you get to Target and other places to eat. The hotel itself is very dated but had a nice setup. The downers being the shower that didn’t seem to work right, toilet had low pressure and the chair that I think had chocolate on it (I hope). Bed was very comfortable and good selection on the TV. Breakfast was kinda early but was pretty good, they give you lots of options and wasn’t too crowded. The plaza itself is empty but I liked it because it gave backrooms so that’s fun. There’s a lot of elevators in the building so just remember which floor to get too. The pool is closed at times because of the classes they hold but if you’re planning to swim probably do it at 8-9ish pm. Very heavy chemical smell so prepare your nose. The locker rooms are great tho shower and everything. I think you have to pay for WiFi but I didn’t worry about that because my hotspot sufficed. Staff was helpful, parking is kinda confusing because of the shared parking, very clean too. Overall would definitely stay again the location(and breakfast) is just that good.

Friends_and_family Friends

10/10

Exceptional

08 May 2026

Neelima

Great place for a couple nights stay!

4/10

Poor

08 May 2026

Wayne M

One elevator was down so one elevator for all floors was crazy.

10/10

Exceptional

08 May 2026

Lisa

The best stay in the area including Air B&B.
Clean rooms, HVAC that actually adjusts in the room, great room set up, subway a block away and free breakfast!!!

Friends_and_family Family

6/10

Pleasant

07 May 2026

Margaret

This hotel used to be much better. The mall that it sits atop is now totally deserted (no shops), so it’s a bit depressing. Hotel food is mediocre at best. Room was clean. Staff worked very hard and were very friendly and helpful. The location is great. Right above the Friendship Heights redline metro station. That gets you to the zoo in just a few stops and downtown in 20 minutes to the monuments and sights. There are also public buses from in front of the hotel that go down Wisconsin Avenue to Georgetown (takes 20-30 minutes). So it’s very convenient.

Partner

10/10

Exceptional

07 May 2026

Andrew

Great

Family_with_children

8/10

Excellent

04 May 2026

Diamond

Breakfast was amazing.Facility was so beautiful. I didn't like that the receptionist who checked me and my family in didn't tell me everytime before i leave the parking like to come to the desk so the can clear the fee.Thankfully the receptionist told us when we went to check out

6/10

Pleasant

03 May 2026

Tyler

Breakfast was very good. Freshly cooked and not the same thing every day. Elevators are terrible. They were all never working at the same time. You have to pay to park and if you leave you pay and then have to get a new ticket when returning. Rooms were clean and well taken care of.

Family_with_children

4/10

Poor

02 May 2026

Claudia

On arrival:

• hair left in the shower curtain
• questionable brown smear on the bathroom doorway
• bath drain was slow
• difficult to pull plug on tap to make ALL the water come through shower head.
• poor water pressure in shower
• light-pollution from the bathroom night light and the atrium (because the curtains don’t close fully), as well as the microwave, AND from under the doorway was disruptive.
• could hear the person upstairs using the toilet
• the front desk was difficult to reach by telephone on more than one occasion.
• elevators always had dirty floors with rubbish or water
• on-site management was unreachable. Never made contact with me despite request.
• The doors of other rooms were always slamming shut. Very loud and loud enough to wake us. Soft-shut hinges would help.

Family

10/10

Exceptional

01 May 2026

Lee

Rooms were very clean snd comfortable, convenient parking. Breakfest wss fresh snd well prepared.

2/10

Poor

01 May 2026

India

I rented this hotel for my wedding day, and the experience was terrible. The room was so dirty that I had to order cleaning supplies through DoorDash and clean it myself. There was also no housekeeping staff available.
The room was filthy, and I had members of my wedding party stay there as well because it was close to the Maggiano's Little Italy where we were having the wedding. They told me they found what appeared to be bedbug stains on the bed.
This hotel should be shut down. It was disgusting, dirty, and has no business charging people money for conditions like this. I would never stay here again or recommend it to anyone. Unfortunately, this hotel ruined my wedding day.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Jodee

Amazing breakfast and room was spacious.

6/10

Pleasant

30 Apr 2026

Ryan

Breakfast was average, juices and milk were always warm. Staff could be friendlier. Rooms need serious updating, feel dated and old. Decent value for the money, super easy access to Metro, but would not stay again until place is refurbished.

Family_with_children

6/10

Pleasant

29 Apr 2026

Rosana

The breakfast was freshly prepared by site in an open format, made to order omelettes. The double room is 2 full size beds too small, furniture outdated for the price, you have to pay for parking, in the evening you have to be buzzed in to check in took about 10 minute wait for someone to let me in. Hotel is shared with office space building and whole foods- very big building- a lot going on. When I was there, building alarm system testing maintenance at 7:30am. Positives: location, breakfast and room size, cooking staff were nice, negatives: outdated, small beds, pay for parking, evening check in process, room cleanliness.

Family_with_children

6/10

Pleasant

28 Apr 2026

Heidi

The proximity to the Red Line is the best feature.

Self

8/10

Excellent

27 Apr 2026

Eileen

Did not go to breakfast

Self

10/10

Exceptional

26 Apr 2026

Frehiwot

OMG! We had a wonderful stay at the Hotel. The breakfast was great, everything was very clean, and the overall experience was excellent. The staff and facilities were fantastic, and we had no complaints at all. Highly recommend this hotel to other travelers! Thank you so much for your service.

10/10

Exceptional

25 Apr 2026

Daniel

Great breakfast staff. Rooms were up to date and clean. Recommend!

Friends_and_family Family

6/10

Pleasant

25 Apr 2026

William

Having stayed there many times over the years due to location, the premises is in the decline phase. It’s in need of a major update. Breakfast is good, not great. Cleanliness needs improving and the “energy” of the hotel is quite low. Overall, not up to the Embassy brand standards.

Family

2/10

Poor

24 Apr 2026

Akash

Staff was rude, rooms were dirty & they use their pool for swimming lessons, so guest don’t have access at those times.

Family_with_children

10/10

Exceptional

24 Apr 2026

Rachel

Great spacious rooms! Nice selection of breakfast items!

Partner

4/10

Poor

24 Apr 2026

Clevonne

I entered the building by a leaving patron because no one was at the front desk for at least 30 minutes. No one answered the telephone either. When I checked into my room, big pieces of paint were literally chipped away inside the tub. The only reason I gave staff three stars is because the receptionist quickly gave me a refund with no hassle. I would not recommend this place to anyone. I was willing to spend more than $300 for one night in a room that was worse than a motel… not to mention it was outdated.

Family

8/10

Excellent

24 Apr 2026

Manuel

Staff super helpful. Rooms comfortable. Pillows not so no good.

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Sean

Staff very friendly and helpful

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Olga

I like the property,only thing i didnt like the pool close early because the member use it after at 7pm

Family_with_children

6/10

Pleasant

22 Apr 2026

Paul

It’s an Embassy Suites-could not get in the building at 10:30 at night. In a pinch it’s fine but not a fan.

Self

4/10

Poor

21 Apr 2026

Mark

We were disappointed in our 4 day stay. Our room was never cleaned, even after 2 specific requests at the front desk. There was no parking available on property for our truck. Desk staff was not helpful, and the manager has yet to return my call. On a positive note, breakfast was awesome, as was the staff there. But, we won’t be back.

Family

10/10

Exceptional

21 Apr 2026

Stannor

The stay at this hotel was really awesome. The furniture is a bit run-down, but well, the vibe, location, parking, suits, and everything at that great a price made up for it.

Self

8/10

Excellent

21 Apr 2026

Sarah

Best part of this hotel is location- can’t be beat- Friendship Heights metro stop is across the street!! The room was huge with a separate sitting area w microwave, little fridge, couch, and door that separated it from the bedroom. Bedroom was also huge. Pillows were soft and perfect. Room was tired and needed a facelift, but it’s not a big deal. Breakfast was fine. Staff was nice. Trader Joe’s is literally below the hotel which was super convenient. They also gave complimentary vouchers for a nightly happy hour (we didn’t go, but that was a nice perk). We ate one nights at Lia’s (4 min walk)- delicious Italian food- highly recommend!