Name: Holiday Inn Express Washington DC N–Silver Spring
Address: 7990 Georgia Ave, Silver Spring, 20910, US

10/10

Exceptional

31 Jul 2026

Freya Wigler

Great staff. Great chef for breakfast food.

10/10

Exceptional

30 Jul 2026

Daniel

Good location for the tennis

6/10

Pleasant

30 Jul 2026

Ben

I stayed for 2 nights. The hotel room itself was clean, but the shower drain was clogged so you end up standing in water while showering. While I was in the lobby, someone else was complaining that their carpet smelled bad - luckily mine was clean. Some of the staff are friendly and cooperative, while others are not. Parking is $20 even for just one hour, which isn't fair. The surrounding area is also a bit rough.

6/10

Pleasant

28 Jul 2026

Marlon

have to pay for parking

8/10

Excellent

04 Jul 2026

Matt

Great breakfast and friendly staff.

10/10

Exceptional

01 Jul 2026

Christopher

The room was very clean and my family enjoyed the friendly customer service.

Family_with_children

8/10

Excellent

30 Jun 2026

Rethinasamy

Good breakfast

10/10

Exceptional

30 Jun 2026

Padma

Excellent room

Family

10/10

Exceptional

28 Jun 2026

Brian

Clean room and great staff. One elevator was down but otherwise good

2/10

Poor

26 Jun 2026

Andrea

We tried to check in we had a room booked. But they canceled the room. They how ever did not cancel our credit card. I can't recommend this hotel.

Family_with_children

2/10

Poor

26 Jun 2026

Andrea

At check in I was told there was no parking available and I would have to use street parking or public parking. I asked about how much that was. And was told I would have to look myself. I had booked this hotel because they said they had parking. The person then proceeded to type on her computer then said since your not satisfied with this hotel. She was canceling my reservation. I asked how they could cancel a three party booking? The manager came out pointed to a spot on his lap top that he said showed where they could do that. It was to far away for me to read. The hotel would not answer the phone for the third party company I booked it through and the manager hung up the phone on my husband. I could not recommend this hotel to anyone. They never cancelled our reservation so now the credit card company is involved.

Family_with_children

10/10

Exceptional

22 Jun 2026

Paris

Thanks, I have nice time, clean room, nice staff

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Carlos

In general everything was great, staff are very nice, check in/out very easy and quickly

Family_with_children

10/10

Exceptional

21 Jun 2026

Zerai

Great staff

Self

2/10

Poor

18 Jun 2026

Celia

Customer Service Representative at front desk very slow, she was unhelpful, uninformed, and rude. I would never stay here again.

Partner

10/10

Exceptional

16 Jun 2026

Solomon

It's a beautiful place to stay.
The staff specially, Aron and Alexeis are the company's biggest asset.

Self

10/10

Exceptional

12 Jun 2026

Haniel

Staff were very nice. They are improving the rooms, stairs, and other areas. Currently, there is some kind of odor to construction materials and paint but just in the hallway of 4th floor. Very centric place. Elevators are very slow and tiny. In peak times you will have to wait few minutes. Is not a place for \"desperate\" people whom get angry waiting. It is a nice place if you want to relax and take the time in a chill mode -not in a hurry. Breakfast buffet is a plus. Limited parking available for an extra daily fee. Magnetic keys need to be replaced, stop working constantly. I think all places have pro and cons. The current cons are temporary and they are taking action to solve them. I will definitely stay again in the near future.

Self

10/10

Exceptional

10 Jun 2026

Hang

Very good

8/10

Excellent

09 Jun 2026

Lidia

The parking should be included

Family

8/10

Excellent

04 Jun 2026

ayo

Stayed in a renovated room (renovation still happening on lower floors) which was clean, bright, with a good size fridge and microwave.

Reservation, room and security staff were helpful and pleasant.

Breakfast was decent but abruptly shut down at 9:30 sharp and snatched away from multiple guests standing over the buffet to get food.

The lighting in the elevators was far too dark!

8/10

Excellent

31 May 2026

Thomas

I'm not into rating or reviews, but I must bring to attention a couple of things. Let me first point out that during check in the staff was very helpful and courteous. The young man behind the desk explained everything clearly, including the renovations that the hotel was going thru. The room was flawless. Clean and comfortable. The two things I want to point out is one, around 8:45 am housekeeping entered the room. Not a huge problem, but something that should be addressed. Especially if check out time is 11am. The second incident was a bit more. After leaving, a couple blocks away my girlfriend realized that she thought she left her small purse in the room. We returned and told the young lady behind the front desk, and she escorted us to the room in which we retrieved the purse, but as she passed us and we thanked her I clearly heard her say, this is f-ing bulls**t. I don't know or understand where that came considering that the checkout went as smooth as the checking. I'm not going to get into detail about what should happen or steps that should be taken, but it is another issue that should be addressed. I would like to also say that this incident will not change my mind in the future about staying at this hotel. It's a great hotel with reasonable prices. It wasn't my first stay and it surely won't be my last. Thank you.

Partner

4/10

Poor

30 May 2026

Robert

My room key kept malfunctioning and we had to have a key cards activated each night of our stay. They rooms were handy cleaned and just the over appearances of the building was a turn off. We won’t be staying there again!

Partner

6/10

Pleasant

30 May 2026

Mayra

Hotel was okay

Family_with_children

10/10

Exceptional

25 May 2026

Jason

Great hotel overall. Room was nice and clean. Breakfast was hot and good every morning. Hotel is in great location walking distance to stores and restaurants.

Self

10/10

Exceptional

20 May 2026

lee

Good price

Partner

6/10

Pleasant

20 May 2026

Andrew

A clean room with a reasonably firm mattress. Overall, the bedroom and the bathroom were about comparable to a European style hotel - rather small by US standards.
Hotel parking was limited, but there was a public garage adjacent to the property.

Self

10/10

Exceptional

19 May 2026

Jennifer

Hotel staff were very helpful and kind . The room was clean and the beds were comfortable. Definitely surprised by the breakfast buffet, it was actually really good with lots of choices . Will stay here again and recommend it to friends !

8/10

Excellent

18 May 2026

Adja

Excellent and friendly staff and clean. I recommend this hotel.

Business Family_with_children

10/10

Exceptional

12 May 2026

Mark

X

Partner

8/10

Excellent

11 May 2026

Saray

Had a good stay with my family. Near American University (20 minutes). Excellent daily breakfast options which are constantly replenished. The hotel is newly renovated with clean carpets. The bed was very comfortable. Tip: Use the public parking lot off of Kings as it is much cheaper than parking on the hotel premises.

Family_with_children

4/10

Poor

10 May 2026

Pamela

Arrived at 1:30 ...clerk told me \"no check ins before 3.\" She didn't even try to see if any room was ready. Came back at 9....no parking available. I was here 5 months before....the renovations were still a mess....dust everywhere, workout room, equipment was in terrible shape....stairway was indescribably horrid....I come to Silver Spring several times a year....never again staying here. Actually, breakfast was good, but it's not worth it.

Partner

10/10

Exceptional

07 May 2026

Fere

Great location and great staff and the breakfast is great

Self

6/10

Pleasant

06 May 2026

Melissa

Room was clean and recently renovated. Staff was helpful. Coffee in lobby was great. Only thing I didn’t love was the fact that the $20 parking was sold out. The parking lot itself was tiny so it just affect the majority of the guests. The front desk was nice enough to point out that there is a parking garage next door or metered street parking. Parking garage is free from 10PM to 7AM which was convenient since we were only staying 1 night. Not sure about the cost otherwise.

Family

10/10

Exceptional

02 May 2026

Jonathan

Good

10/10

Exceptional

01 May 2026

Rahel

Starting the front desk guys to the restaurant server they were exceptionally great employees and they provided excellent service for all my needs.they deserve promotion and raise 🙏

Self

10/10

Exceptional

26 Apr 2026

Gail

Breakfast was good. Everything was clean. The staff were amazing. So helpful.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Biniam

ve stayed at this hotel before, and my previous experiences have always been very pleasant. From check-in to general support, the staff has consistently been friendly, helpful, and welcoming.

During my most recent stay, the check-in experience was still positive—the front desk staff were polite and professional. However, the checkout experience was noticeably different. The staff at that time were not very friendly, and there was a lack of presence at the desk. Basic customer service and courtesy seemed to be missing.

I also experienced issues with some of the amenities. The internet, which had worked well in the past, was very slow this time. Even streaming short YouTube videos was difficult, as they frequently buffered and stopped midway.

Breakfast was another area that felt below expectations. The hot meal options were quite limited, with only a few items available and minimal variety.

Overall, this stay felt average compared to my previous visits, which were much better. I hope the hotel can address these inconsistencies, as I know from experience that they are capable of providing a much higher standard of service.

Family_with_children

10/10

Exceptional

15 Apr 2026

annie

Room was very clean, staff was incredibly kind and caring. The property is undergoing renovations, making some things challenging.
Not enough onsite parking, but the public parking garage right around the corner was very easy to use.

Partner

2/10

Poor

14 Apr 2026

Zaid

Its fine

Partner

6/10

Pleasant

08 Apr 2026

Leslie

Room was clean staff very friendly but it was very noisy due to people in the halls, we checked in & left room only to check out people putting cigarettes out on the floor in the back of lobby approached by people who didn’t seem to be staying in hotel. Thank you to registration staff & security for stopping this & respecting privacy!

Partner

10/10

Exceptional

04 Apr 2026

Travis

It would be 5 stars across the board if they were all done with renovations, but the room was nice, the staff was fantastic the breakfast was good, the coffee machines were always ready to go. It was in a walkable area. About a half mile from the metro station and had a bus stop right in front of the building.

Partner

6/10

Pleasant

23 Mar 2026

Alex

The hotel was pretty average... Very limited parking, which you also have to pay for ($20 a day). Staff was super friendly! Once the hotel finishes renovations, I'm sure it will be a lot nicer.

Partner

10/10

Exceptional

22 Mar 2026

Sue

Rooms clean, beds comfortable, staff friendly

6/10

Pleasant

17 Mar 2026

Lisa

The gym did not have enough equipment and the equipment that they had was faulty and did not work the treadmill was too loud and clunked the left foot part of the elliptical was shotty. My original room 3 20 had standing water in the tub the bathroom was dirty I was supposed to have two queen rooms for the night however I ended up having to move because I had one Queen room and then one king room they must have oversold the double Queens I will say that Rome was fantastic and helping to organize it but it's still involved having to pack up six people's worth of stuff and bringing it down which was not helpful also breakfast could use some more gluten-free stuff the staff member there was a sweet young lady but I don't know if she understood what I was saying

Family_with_children

10/10

Exceptional

16 Mar 2026

Geno

Staff was helpful, room was clean, what else could I ask for

8/10

Excellent

15 Mar 2026

Todd

Staff is trying hard to make this a comfortable and relaxing venue. And the renovation works they are doing did not disrupt our stay. The facility needs updating, but overall it was a good visit

Partner

8/10

Excellent

12 Mar 2026

josue

New rooms.

Self

10/10

Exceptional

09 Mar 2026

Louise

Front desk staff was amazingly helpful. My cousin kept flipping during the night and waking me up. I was able to go to the front desk and they gave me an extra comforter, and I was able to get some Advil p.m. The room was large and loved the bathroom amenities. Breakfast was great. I couldn’t believe they had omelettes. Would definitely stay there again. It was less than 2 miles from my mom’s house. We were able to walk there in 30 minutes.

Family

10/10

Exceptional

07 Mar 2026

Reuben

The staff was amazing!! Check in and check out was easy!

Self

10/10

Exceptional

04 Mar 2026

arash

Good

Self

10/10

Exceptional

03 Mar 2026

Gary

Room was clean and relatively updated. Staff was awesome. Breakfast was good.

Self

8/10

Excellent

02 Mar 2026

Elena

The staff was very kind and helpful.

4/10

Poor

20 Feb 2026

ayo

Very disappointed. The staff were pleasant and very helpful. However, the site was another thing. Had to change rooms due to unbearable construction noise. Carpet in room was sticky and smelled. Near the height of the mattress, a piece of the wall, about 16 x 16, just fell off exposing a large hole with pipes (that a rodent could get through) The adjoining door was askew making me very nervous. I’d planned to stay another day or get a late check out but left at about 4:30 am instead. I like the it had a fridge, microwave, gym, washer/dryer, and free breakfast but would give them up for cleanliness anytime.

Self

6/10

Pleasant

13 Feb 2026

Manohar

The hotel is not maintained well. The overall standard is not good. However, the staff is well-behaved and courteous.

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Michele

The friendliest staff and the lobby and common areas are maintained and frequently cleaned.

10/10

Exceptional

01 Feb 2026

Antoine

Yes the best

2/10

Poor

30 Jan 2026

Jacqueline

The staff was great however there were tiny bugs in the room and bathroom. The mirror fell from the wall. The lobby smelled like the sewer. As I went to put my jacket on, there was a bunch of bugs on the jacket.

10/10

Exceptional

26 Jan 2026

Jessica

Clean room, friendly staff, comfy, great breakfast

Leisure Self

10/10

Exceptional

22 Jan 2026

Debra

Clean room, clean hallways and other public areas. All staff at every shift was cheerful, helpful, and knowlegable about the surrounding Md. and D.C. area. Two staff members in particular stand out: The young man on front desk 1/15/26 in the early am hrs (1-3) assisted me with technology on my own laptop as the hotel's computer wasn't quite working and I needed to meet a 9am deadline. The young lady on front desk morning hrs (around 6-9 am) 1/16/26 and check out 1/17, was extremely graceful under the external pressure and demands from other guests on her attention as I observed. She was teeming with knowledge about the D.C. area attractions other than the Smithsonians, and even had tips on sights in the Baltimore Md. area in which we were visiting during our stay. Again, all staff, check-in, breakfast, and check-out, were graceful, knowledgeable, and beyond helpful. We intend to use this HDExpress again.

Business_and_leisure Partner

10/10

Exceptional

20 Jan 2026

Marietta

Room was large and very clean. The beds were super comfy and lovely pillows. All staff members were friendly and helpful. The breakfast was nice not much variety but hit the spot. And a fabulous coffee machine. Really good shower and lovely soft towels. Hotel is a bit dated but renovations have started. Easy to get to and from city centre. Will definitely be back.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

yvette

Nice place

Friends_and_family Family

4/10

Poor

15 Jan 2026

Aundrea

The room had small bugs in the bathroom.

6/10

Pleasant

13 Jan 2026

Jane

Room could have been cleaned better, especially the bathroom. Pillows did not smell very good.
Overall, was less than expected.

Family

6/10

Pleasant

11 Jan 2026

Benjamin

Staff friendly, breakfast good, nice new coffee machine. Room small but clean, bed comfortable. Lobby very small with no place to hang out, no bar, restaurant etc… Parking very limited plus they charge you $20.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Ali

Yes I have a great breakfast thank you

Family_with_children

10/10

Exceptional

06 Jan 2026

Guadalupe

Nice

4/10

Poor

03 Jan 2026

waverly

Staff,elevators,didn't work.
HOTEL IN RENOVATIONS!!
No ice machines and I have Insuline!!!!
Know on Site Parking!!
Walk 3 Blocks to Public garage.
Heating unit 2 feet from bed.

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Adrian

There is no medium for the temperature control in the room, bed is very uncomfortable, u can see the indentation in the middle of the bed, where everyone sleeps

Partner

8/10

Excellent

02 Jan 2026

Keisha

I was pleasantly surprised when it came to the location. I assumed it was be hard to get in and out but it was not. I parked in the parking garage and when I did leave I had no issues. The staff was very friendly. My key wasn't working initially but someone came right up and fixed that issue for me. The location was perfect for where I was going and according to Google there were walkable places to eat. I would definitely stay here again!

6/10

Pleasant

01 Jan 2026

Melinda

Clean room. Great staff. Thin walls. Noisy.

Leisure Family

10/10

Exceptional

30 Dec 2025

Justin

Rome at the front desk was super helpful. Parked easily, food and drinks easily accessible. Great stay.

Business_and_leisure Partner

10/10

Exceptional

20 Dec 2025

Christine

Friendly staff and good breakfast options

Friends_and_family Family

6/10

Pleasant

16 Dec 2025

Yudha

Room condition needs some improvements: cabinet door did not close, small ants crawling around the sink, room furnishings looked cheap and old.

Business

10/10

Exceptional

12 Dec 2025

Kat

Staff were lovely! Especialy Aaron, he was super helpful! Room was clean & breakfast was good! All around a fabulous stay!

Partner

8/10

Excellent

12 Dec 2025

Kristen

The room and hotel fit our needs. The staff was very professional and helpful!

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Ryan Jay

O am quite disappointed with breakfast.

Leisure

10/10

Exceptional

08 Dec 2025

Robert

Yes

6/10

Pleasant

07 Dec 2025

Barbara

Heater was not working in our room. We asked for it to be fixed and were told it was, but it was not. Staff were very friendly and corteous otherwise.

Partner

10/10

Exceptional

06 Dec 2025

Susana

Muy buena atención, habitaciones limpias y cómodas.

Leisure Family

2/10

Poor

05 Dec 2025

Kadiatu

Unfortunately, the hotel did not meet the standard expected for the price I paid. I was only able to stay for about a week, after which I chose to stay with friends instead due to the poor conditions. I checked out three days before my scheduled departure date.

The hotel environment felt unsafe, with many individuals appearing to be under the influence of drugs, and the breakfast provided was far below the standard advertised and expected. Overall, the hotel quality was unacceptable.

Given that I did not complete the full stay I paid for—and considering the substandard conditions—I am requesting a refund for the unused nights.

8/10

Excellent

03 Dec 2025

Elizabeth

Not at all

10/10

Exceptional

01 Dec 2025

Elizabeth

All was on point

6/10

Pleasant

21 Nov 2025

Alexandra

I was very confused about the parking situation. The site said public parking was $15 but I was told by staff that I had to go to my car at 7am to pay to avoid getting a ticket. The garage felt very unsafe at nightfall.

Leisure Self

8/10

Excellent

20 Nov 2025

Muhammad Yar

It was good

Business Self

10/10

Exceptional

18 Nov 2025

Peter

The manager (Alicia?) was courteous, accommodating, and helpful.

Self

10/10

Exceptional

17 Nov 2025

Rachel

Yes

Friends_and_family Family

2/10

Poor

17 Nov 2025

Wondwosen

Room amenities, including bedsheets, towels and blankets are old. Hallway covered with old, filthy and smelling carpet. Room keys and elevator often times malfunction multiple times. There are good people at the front desk, but at the same time there are very rude, impatient, unprofessional front desk staff and security staff special at night. I will never ever be back to this place and will never recommend to anybody.

Business

10/10

Exceptional

17 Nov 2025

kevin

Great stay clean and comfortable yet yet affordable

Business

10/10

Exceptional

17 Nov 2025

Gary

Room was clean, staff professional and pleasant. I was able to check in before 3pm which was perfect for my stay.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Karan

everything

Business Partner

8/10

Excellent

10 Nov 2025

Raju

Please note that at this hotel they add an additional 100 for incidentals. Apparently you will get this back when you leave. It will be added back to the CC you used. Just be aware that you need that additional 100 dollars. Hotels.com did not make me aware of this.

Self

8/10

Excellent

09 Nov 2025

James

Room was clean and well supplied. Bathtub missing stopper.

Business_and_leisure Friends

4/10

Poor

09 Nov 2025

Andres

Their staff was really friendly and very helpful but the hotel not that recommendable. My room smelled really bad. I could stay just one night and had to get another hotel.

4/10

Poor

08 Nov 2025

Allan

The staff was great. When I woke up there were little bugs on the desk and night stand. Parking is extremely tight and there aren't that many spots for $20 a night,

10/10

Exceptional

05 Nov 2025

Alicia

The staff were amazing, friendly and hospitable. They gave my children free donuts and they were so kind to us. Our children are ready to come back and they fell in love with the team at the front desk.

Leisure Family_with_children

8/10

Excellent

02 Nov 2025

Aysha

The room was a bit small. However, the bathroom amenities such as hand wash, shampoo, and other items were of decent quality. Breakfast was also good, though there is room for improvement.

Business_and_leisure Partner

4/10

Poor

01 Nov 2025

Leylan

The 1st room was dirty i asked to be changef 2 room was better,hallway smell like cat pee, a lot of noise smells like cigarettes

Leisure Partner

2/10

Poor

01 Nov 2025

Gregory

Yes