Holiday Inn Express Washington DC N

Holiday Inn Express Washington DC N–Silver Spring

United States , Silver Spring - MD
Silver Spring, 7990 Georgia Ave
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100 reviews shown

8/10

Excellent

12 Mar 2026

josue

New rooms.

Self

10/10

Exceptional

09 Mar 2026

Louise

Front desk staff was amazingly helpful. My cousin kept flipping during the night and waking me up. I was able to go to the front desk and they gave me an extra comforter, and I was able to get some Advil p.m. The room was large and loved the bathroom amenities. Breakfast was great. I couldn’t believe they had omelettes. Would definitely stay there again. It was less than 2 miles from my mom’s house. We were able to walk there in 30 minutes.

Family

10/10

Exceptional

07 Mar 2026

Reuben

The staff was amazing!! Check in and check out was easy!

Self

10/10

Exceptional

04 Mar 2026

arash

Good

Self

10/10

Exceptional

03 Mar 2026

Gary

Room was clean and relatively updated. Staff was awesome. Breakfast was good.

Self

8/10

Excellent

02 Mar 2026

Elena

The staff was very kind and helpful.

4/10

Poor

20 Feb 2026

ayo

Very disappointed. The staff were pleasant and very helpful. However, the site was another thing. Had to change rooms due to unbearable construction noise. Carpet in room was sticky and smelled. Near the height of the mattress, a piece of the wall, about 16 x 16, just fell off exposing a large hole with pipes (that a rodent could get through) The adjoining door was askew making me very nervous. I’d planned to stay another day or get a late check out but left at about 4:30 am instead. I like the it had a fridge, microwave, gym, washer/dryer, and free breakfast but would give them up for cleanliness anytime.

Self

6/10

Pleasant

13 Feb 2026

Manohar

The hotel is not maintained well. The overall standard is not good. However, the staff is well-behaved and courteous.

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Michele

The friendliest staff and the lobby and common areas are maintained and frequently cleaned.

10/10

Exceptional

01 Feb 2026

Antoine

Yes the best

2/10

Poor

30 Jan 2026

Jacqueline

The staff was great however there were tiny bugs in the room and bathroom. The mirror fell from the wall. The lobby smelled like the sewer. As I went to put my jacket on, there was a bunch of bugs on the jacket.

10/10

Exceptional

26 Jan 2026

Jessica

Clean room, friendly staff, comfy, great breakfast

Leisure Self

10/10

Exceptional

22 Jan 2026

Debra

Clean room, clean hallways and other public areas. All staff at every shift was cheerful, helpful, and knowlegable about the surrounding Md. and D.C. area. Two staff members in particular stand out: The young man on front desk 1/15/26 in the early am hrs (1-3) assisted me with technology on my own laptop as the hotel's computer wasn't quite working and I needed to meet a 9am deadline. The young lady on front desk morning hrs (around 6-9 am) 1/16/26 and check out 1/17, was extremely graceful under the external pressure and demands from other guests on her attention as I observed. She was teeming with knowledge about the D.C. area attractions other than the Smithsonians, and even had tips on sights in the Baltimore Md. area in which we were visiting during our stay. Again, all staff, check-in, breakfast, and check-out, were graceful, knowledgeable, and beyond helpful. We intend to use this HDExpress again.

Business_and_leisure Partner

10/10

Exceptional

20 Jan 2026

Marietta

Room was large and very clean. The beds were super comfy and lovely pillows. All staff members were friendly and helpful. The breakfast was nice not much variety but hit the spot. And a fabulous coffee machine. Really good shower and lovely soft towels. Hotel is a bit dated but renovations have started. Easy to get to and from city centre. Will definitely be back.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

yvette

Nice place

Friends_and_family Family

4/10

Poor

15 Jan 2026

Aundrea

The room had small bugs in the bathroom.

6/10

Pleasant

13 Jan 2026

Jane

Room could have been cleaned better, especially the bathroom. Pillows did not smell very good.
Overall, was less than expected.

Family

6/10

Pleasant

11 Jan 2026

Benjamin

Staff friendly, breakfast good, nice new coffee machine. Room small but clean, bed comfortable. Lobby very small with no place to hang out, no bar, restaurant etc… Parking very limited plus they charge you $20.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Ali

Yes I have a great breakfast thank you

Family_with_children

10/10

Exceptional

06 Jan 2026

Guadalupe

Nice

4/10

Poor

03 Jan 2026

waverly

Staff,elevators,didn't work.
HOTEL IN RENOVATIONS!!
No ice machines and I have Insuline!!!!
Know on Site Parking!!
Walk 3 Blocks to Public garage.
Heating unit 2 feet from bed.

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Adrian

There is no medium for the temperature control in the room, bed is very uncomfortable, u can see the indentation in the middle of the bed, where everyone sleeps

Partner

8/10

Excellent

02 Jan 2026

Keisha

I was pleasantly surprised when it came to the location. I assumed it was be hard to get in and out but it was not. I parked in the parking garage and when I did leave I had no issues. The staff was very friendly. My key wasn't working initially but someone came right up and fixed that issue for me. The location was perfect for where I was going and according to Google there were walkable places to eat. I would definitely stay here again!

6/10

Pleasant

01 Jan 2026

Melinda

Clean room. Great staff. Thin walls. Noisy.

Family

10/10

Exceptional

30 Dec 2025

Justin

Rome at the front desk was super helpful. Parked easily, food and drinks easily accessible. Great stay.

Business_and_leisure Partner

10/10

Exceptional

20 Dec 2025

Christine

Friendly staff and good breakfast options

Friends_and_family Family

6/10

Pleasant

16 Dec 2025

Yudha

Room condition needs some improvements: cabinet door did not close, small ants crawling around the sink, room furnishings looked cheap and old.

Business

10/10

Exceptional

12 Dec 2025

Kat

Staff were lovely! Especialy Aaron, he was super helpful! Room was clean & breakfast was good! All around a fabulous stay!

Partner

8/10

Excellent

12 Dec 2025

Kristen

The room and hotel fit our needs. The staff was very professional and helpful!

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Ryan Jay

O am quite disappointed with breakfast.

Leisure

10/10

Exceptional

08 Dec 2025

Robert

Yes

6/10

Pleasant

07 Dec 2025

Barbara

Heater was not working in our room. We asked for it to be fixed and were told it was, but it was not. Staff were very friendly and corteous otherwise.

Partner

10/10

Exceptional

06 Dec 2025

Susana

Muy buena atención, habitaciones limpias y cómodas.

Leisure Family

2/10

Poor

05 Dec 2025

Kadiatu

Unfortunately, the hotel did not meet the standard expected for the price I paid. I was only able to stay for about a week, after which I chose to stay with friends instead due to the poor conditions. I checked out three days before my scheduled departure date.

The hotel environment felt unsafe, with many individuals appearing to be under the influence of drugs, and the breakfast provided was far below the standard advertised and expected. Overall, the hotel quality was unacceptable.

Given that I did not complete the full stay I paid for—and considering the substandard conditions—I am requesting a refund for the unused nights.

8/10

Excellent

03 Dec 2025

Elizabeth

Not at all

10/10

Exceptional

01 Dec 2025

Elizabeth

All was on point

6/10

Pleasant

21 Nov 2025

Alexandra

I was very confused about the parking situation. The site said public parking was $15 but I was told by staff that I had to go to my car at 7am to pay to avoid getting a ticket. The garage felt very unsafe at nightfall.

Leisure Self

8/10

Excellent

20 Nov 2025

Muhammad Yar

It was good

Business Self

10/10

Exceptional

18 Nov 2025

Peter

The manager (Alicia?) was courteous, accommodating, and helpful.

Self

10/10

Exceptional

17 Nov 2025

Rachel

Yes

Friends_and_family Family

2/10

Poor

17 Nov 2025

Wondwosen

Room amenities, including bedsheets, towels and blankets are old. Hallway covered with old, filthy and smelling carpet. Room keys and elevator often times malfunction multiple times. There are good people at the front desk, but at the same time there are very rude, impatient, unprofessional front desk staff and security staff special at night. I will never ever be back to this place and will never recommend to anybody.

Business

10/10

Exceptional

17 Nov 2025

kevin

Great stay clean and comfortable yet yet affordable

Business

10/10

Exceptional

17 Nov 2025

Gary

Room was clean, staff professional and pleasant. I was able to check in before 3pm which was perfect for my stay.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Karan

everything

Business Partner

8/10

Excellent

10 Nov 2025

Raju

Please note that at this hotel they add an additional 100 for incidentals. Apparently you will get this back when you leave. It will be added back to the CC you used. Just be aware that you need that additional 100 dollars. Hotels.com did not make me aware of this.

Self

8/10

Excellent

09 Nov 2025

James

Room was clean and well supplied. Bathtub missing stopper.

Business_and_leisure Friends

4/10

Poor

09 Nov 2025

Andres

Their staff was really friendly and very helpful but the hotel not that recommendable. My room smelled really bad. I could stay just one night and had to get another hotel.

4/10

Poor

08 Nov 2025

Allan

The staff was great. When I woke up there were little bugs on the desk and night stand. Parking is extremely tight and there aren't that many spots for $20 a night,

10/10

Exceptional

05 Nov 2025

Alicia

The staff were amazing, friendly and hospitable. They gave my children free donuts and they were so kind to us. Our children are ready to come back and they fell in love with the team at the front desk.

Leisure Family_with_children

8/10

Excellent

02 Nov 2025

Aysha

The room was a bit small. However, the bathroom amenities such as hand wash, shampoo, and other items were of decent quality. Breakfast was also good, though there is room for improvement.

Business_and_leisure Partner

4/10

Poor

01 Nov 2025

Leylan

The 1st room was dirty i asked to be changef 2 room was better,hallway smell like cat pee, a lot of noise smells like cigarettes

Leisure Partner

2/10

Poor

01 Nov 2025

Gregory

Yes

10/10

Exceptional

29 Oct 2025

Leslie

The front desk lady had the nicest smile and most professional and most kind demeanor. I needed that after my long trip.

Leisure Self

2/10

Poor

26 Oct 2025

Solomon

Front desk customer service very slow

2/10

Poor

23 Oct 2025

Solomon

To check in, i was in

10/10

Exceptional

22 Oct 2025

Hisham

Staff was excellent and friendly

Leisure Self

10/10

Exceptional

21 Oct 2025

Nancy

Was created by very friendly staff. All staff were very friendly.

Business_and_leisure Partner

8/10

Excellent

21 Oct 2025

Franz

Very nice for affordable price.

10/10

Exceptional

21 Oct 2025

Aaron

I was familiar with the brand but didn't stay at any of them in a long time. What a pleasant surprise. Super clean room, it was quiet, the internet was good, the staff were helpful and there's a 24 hour coffee drink machine in the lobby. There is also a 7/11 across the street, and the location is super central to a bunch of stuff that i needed to do. Thanks.!!! I will stay there again

Business Self

8/10

Excellent

20 Oct 2025

Damon

Laundry service convenient. Staff quickly addressed any issue that came up. Staff very receptive to feedback. I'd come back to stay.

10/10

Exceptional

19 Oct 2025

Scott

Stayed while visiting the Holy Cross Hospital. Room was comfortable and spacious. First night air flow in room was limited so it was a bit stuffy in the morning. Paid for parking on Sunday but it would have been free for Sunday at the garage next door but there was a lot of construction in the area that made the hotel entrance and parking a bit high to find. Front desk staff was great. Breakfast provided was excellent.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Hopelyn

Customer service was very nice.even nicer than I expected. I had a lovely stay. This was my first time staying at holiday Inn and I will definitely stay there again. I would recommend my friends.

Leisure

10/10

Exceptional

13 Oct 2025

Juliana

Only one complaint, the drains in the bathtubs is a little cloud. Otherwise rooms are very clean 👌 staff are wonderful

10/10

Exceptional

11 Oct 2025

Shumendi

Wonderful customer service and clean place

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Deborah

It was a short but pleasant stay,

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Jeanne

Front desk personnel very friendly and professional!

Leisure Family

10/10

Exceptional

04 Oct 2025

Ralph

Clean room and Staff

Business_and_leisure Self

10/10

Exceptional

04 Oct 2025

Jennifer

Business

6/10

Pleasant

03 Oct 2025

David

The TV was never fully functioning. The picture and sound would reset every 5-10 seconds

Leisure Family

10/10

Exceptional

02 Oct 2025

Christy

Great view!

Leisure Self

8/10

Excellent

02 Oct 2025

Raquel

Yes

Business_and_leisure Family

10/10

Exceptional

02 Oct 2025

Michael

Very good hotel to stay in. Good breakfast included

Leisure

8/10

Excellent

24 Sep 2025

Ryan

Clean room. Staff was very friendly and very patience. 10 minute walk to the metro and downtown Silver Spring. The area isn't unsafe, but there is a definite need to stay alert walking around. The property has extra security.

8/10

Excellent

21 Sep 2025

Johan

Good

Leisure Family

6/10

Pleasant

21 Sep 2025

Muraka

Great front office staff, breakfast was good. There holes on the curtains, old pillows

Business_and_leisure Family

2/10

Poor

21 Sep 2025

Douglas

My wife and I are so frustrated with this hotel. The room has a smell which is off-putting and we have a video of a cockroach walking causally across the desk while I was working. We have gone through 5 room keys trying to use the door lock and still getting locked out. I had to go down to the front desk 3 times now in two days trying to get working room keys. We had one working key which now is not working. (The lock is very loose and does not appear to be functioning properly.) Today we had food and things in our hands and going to our room the keycard we had working now failed, to which my wife had to wait outside the door holding food and other things while I tried to get the key issue resolved. When I went down to the front desk, I got attitude from the desk clerk who was trying to deal with another issue when they started talking about colleges as I was standing there trying to get help. My wife was still up by our room in the hallway outside our door holding several items including coffee and other items she could not put down. In addition, the elevator is horribly slow which adds to the frustration. Today at breakfast (8 am) the biscuits and eggs were gone and did not seem like anyone was attending the issue - so skipped breakfast. All this I'm explaining is within less than the first 36 hours of our stay. In trying to get help on the IHG web site I got dropped from the chat 3 times while talking to an agent and had to start the conversation over. At that point I was

6/10

Pleasant

19 Sep 2025

Latasha

The room was extremely small and the elevator was inconsistent.

8/10

Excellent

19 Sep 2025

Derek

Staff was great, older hotel, could use a little investment in updating.

Leisure Self

2/10

Poor

19 Sep 2025

Chantal

If I could give this place ZERO STARS, I would! I don’t even know where to begin but I want to start by saying DO NOT STAY AT THIS HOTEL!! STAY AWAY! There’s a reason why they are 2 stars.
1. They have a MAJOR PEST control problem: I found SEVERAL ROACHES and BED BUGS in my room and in the hallways! I don’t even know how many roaches I killed, and did not realize there were bed bugs until my last night. The housekeeper during my stay was very nice and not at all surprised about the Pest issues. There were also so many flies at that hotel. I added photos of the roaches I killed.
2. During breakfast, a guest THREW UP (yes, vomitted) ALL over the breakfast bar. Then nonchalantly wiped his mouth with his hands and continued to grab juice. This happened right in front of a hotel staff member. When I went up to the hotel staff member to alert of the situation, she reacted like she did not care and did not want to be bothered, even though she witnessed the entire thing. In a situation like this, disinfecting and ending the breakfast service IMMEDIATELY is the first thing to do because this is a major health hazard and the area becomes a biohazard. They did not react immediately and breakfast services continued as normal.
3. Rude staff member with micro-aggressive tone. She was unnecessary rude solely because I was standing near the entrance.
There were many reasons but these were the major 3.

8/10

Excellent

18 Sep 2025

Binh

Value was good!

Business Partner

4/10

Poor

08 Sep 2025

Darian

Need an upgrade

Very outdated. The lounge area is small and limited. Unfortunately we would not stay there again. Plus if you want to park there you will have to additional $20 per night.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

michael

Excellent quick service, but it would be easier often times if you could just speak to a person instead of a chat

Leisure

10/10

Exceptional

02 Sep 2025

Cynthia D

Stayed two nights. Queen bed, bathroom very clean. Plenty of room. Staff was excellent. Very nice breakfast buffet.

Leisure Self

4/10

Poor

31 Aug 2025

alene

Good

10/10

Exceptional

31 Aug 2025

alene

Good

10/10

Exceptional

27 Aug 2025

Julien

Thanks

Leisure Family

10/10

Exceptional

24 Aug 2025

Ralph

No issues. Helpful Staff. This is why I

10/10

Exceptional

23 Aug 2025

Lottice

It was amazing

2/10

Poor

21 Aug 2025

Ganish

Worst hotel in my life

Family

4/10

Poor

21 Aug 2025

Marcelo

Needs lots of updates

Leisure Family

10/10

Exceptional

20 Aug 2025

Nikki

This is my go to appt anytime I come to DC. The location is easy to access from the highway and the city. The staff is consistently caring. The rooms are clean. The breakfast is good. Parking is fair. And most importantly, the price is reasonable!

Business_and_leisure Family

10/10

Exceptional

18 Aug 2025

bereket

Great

8/10

Excellent

18 Aug 2025

angela d turcios de

El hotel está muy limpio, está cómodo, está en 1 a. Lo único malo es que hay muchas personas homeless alrededor la comida muy buena el staff buen servicio

Leisure Partner

8/10

Excellent

18 Aug 2025

Maurice

Checked in after hours and staff was very attentive. Security was good. Advised me regarding parking on the street. Was able to purchase on-site parking when I got up. Breakfast was adequate. Housekeeping was nice. Room was always cleaned during my stay. Did not encounter any of the issues, mentioned in the posted negative comments. 7-Eleven across the street was handy for fueling of my car and getting some snacks. Would consider for future stays.

Business Self

8/10

Excellent

17 Aug 2025

Margaret

Friendly knowledgeable staff; Clean, quiet rooms; functioning air conditioning; convenient

8/10

Excellent

15 Aug 2025

Nasil

Staff and the room was clean.

Leisure Family

2/10

Poor

12 Aug 2025

Latiya

If you care about your safety DO NOT STAY HERE. If you want decent customer service DO NOT STAY HERE. It’s dirty. The staff are rude (except faith and luther). And there is NO PARKING.

Business Family

6/10

Pleasant

12 Aug 2025

Dakota

Run down, not well maintained, criminally priced daily parking, overzealous security guard that pesters guests but wont do anything about the hood rats running up and down the halls and having arguments at 3 in the morning. Maids never came in our room to replace towels, or remove trash, the only think they did was make a bed or two and leave. I stayed for 5 nights so you can imagine how inconvenient that was.

Leisure Family

6/10

Pleasant

11 Aug 2025

Christina

We book this hotel every year for the weekend. It’s clean, comfortable, with a lot of great places super close. The metro station is right up the road for us to go back and forth to the DC convention center. Parking is easy with garages available, one directly behind the hotel with no cost after 10pm or on Sunday, We usually have no complaints but this year was a little off. I was surprised about the extra $100 deposit on our hotel rate that will be refunded after 7-10 days. The hotel was already $80 more than last year without this additional fee. Our room seemed to not be ready and we checked in around 930pm. While the hotel desk attendant was very courteous and friendly to interact with, he left me awkwardly at the counter to go check on our room for several minutes. The room was clean with lots of towels and pillows. I love having a coffee machine and refrigerator/freezer which I use every time I come. The complimentary breakfast is always a top reason we come to this Silver Spring hotel to travel into DC. We were disappointed this year. Though their were plenty of great options to choose from, the pancake machine was out of service, the juice in the machine was watered down, the food was room temp some rather cold and the attendant didn’t refill the food right away like years before so we had to wait a long time for eggs. Sunday, we came down for breakfast around 9 and when we went back to our room to pack up, our keycard was no longer active and we couldn’t get in.

Leisure Friends

10/10

Exceptional

10 Aug 2025

Lucille

I drove my personal vehicle to the hotel. The manager on duty was very helpful. He advised me to park at a meter which was visible from the front desk, where they could see it, and hotel security could keep an eye on it. I paid for the first 2 hours. then the meter was free from 10pm until 9am. Very hel

Leisure Family