Name: Van Der Valk Hotel Mons Congres
Address: Avenue Mélina Mercouri 7, Mons, 7000, BE

8/10

Excellent

29 Jul 2026

James

Decent hotel - room was lovely. Not impressed with the food in the restaurant, and the chap on the desk was a little surly when checking in.

Self

8/10

Excellent

27 Jul 2026

RICKY

Nice room with big jacuzzi bath . 500 euro deposit at check in seems excessive . . Not sure what you can charge to the room to amount to this !

10/10

Exceptional

25 Jul 2026

Richard

Good modern hotel. suit business or tourist.

8/10

Excellent

15 Jul 2026

Tyler

Best hotel in Mons. I’d give it 5 stars if they had room service and a valet.

Family_with_children

10/10

Exceptional

12 Jul 2026

Mariela

The staff are very helpful. The location is good, walking distance to town centre, the train station is across the road. The rooms are clean and well maintained.

Partner

6/10

Pleasant

04 Jul 2026

Rene

They forgot to clean our room 2days. I went to complain at the front and they fixed the problem. several times the price for a drink was different, depending on where it was ordered the restaurant or the lounge for the same exact drink.

Partner

10/10

Exceptional

08 Jun 2026

Mark

This hotel and the Staff are simply the best.
I have stayed on many occasions and will do so again.

Partner

8/10

Excellent

05 Jun 2026

Julie

Great time in Mons but reception staff not able to guide us as tourists they serve congress and meetings so information about public transport, markets or even the most significant Ducasse festival….. not shame but we muddled through

Partner

8/10

Excellent

21 May 2026

Rossitza

Good hotel, excellent breakfast. Parking is free. Away from city center.

Partner

10/10

Exceptional

29 Apr 2026

David

Great stay and staff helpful as always.

Self

10/10

Exceptional

09 Apr 2026

Cristina

Clean room, decent gym, good food

Business

10/10

Exceptional

08 Apr 2026

Vic

The hotel was great super value for money! Cocktails were amazing too! That’s so rare to find a great cocktail in a hotel bar!

Family_with_children

10/10

Exceptional

21 Mar 2026

Jason

Very clean rooms well appointed with complementary water, coffee, candy, and toiletries.

Self

10/10

Exceptional

07 Mar 2026

Beau

Very good spa. Good access to Pairi Daiza.

Partner

10/10

Exceptional

14 Jan 2026

Ian

Breakfast was good apart from the lack of eggs. The room was clean and comfortable. Strange there were no tea making facilities, plenty of coffee options but no tea.
Dinner was very good if a little pricey. Parking was very easy

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Kasha

Breakfast spread was ok but enjoyed it, seating was comfortable and relaxing. Room was clean and compact. The bed was not as great and I hated the pillows. Staff was friendly and polite. Dinner was delicious and I absolutely enjoyed the photo area and jacuzzi in my room.

Partner

10/10

Exceptional

29 Dec 2025

Jeremy

The room was VERY clean and comfortable. The staff was incredibly friendly and helpful for any request or question I had.

Business

10/10

Exceptional

16 Dec 2025

Neill

Clean, comfortable room close to centre of Paris. Nothing fancy, but helpful staff and a great value breakfast (at extra cost).

8/10

Excellent

16 Dec 2025

Vincent

Was ok

Business

10/10

Exceptional

31 Oct 2025

Ken

Have stayed at this hotel many times since 2017, was in room 211 this time. As always the room was great, large size with a big shower. Now the new railway station is open its a quick walk through to the town centre. Very handy for the flibco bus to charleroi airport, the bus stops right outside

Leisure Partner

6/10

Pleasant

18 Aug 2025

Steven

No wi-fi above the SPA

The bed comfort was wonderful, best night sleep I’ve had in a hotel for quite some time.

The pool was throughly enjoyed by the children as well.

The downside was we were situated in two Hotel Rooms located above the SPA/Pool Area and the wi-fi did not work. The signal was very weak and disconnected frequently.

Friends_and_family Family

8/10

Excellent

07 Aug 2025

Jeff

Great hotel, with a good restaurant and a shopping centre

Business Self

10/10

Exceptional

19 Jul 2025

Mark

Wonderful Hotel

Oh this is a wonderful Hotel. I’ve stayed here about five times now over the past two years and it’s just the best.

Partner

10/10

Exceptional

26 Jun 2025

Ntunga

Excellent services and the breakfast buffet is very good

Leisure Self

8/10

Excellent

03 Jun 2025

Neil

Nice Hotel, minor issues notwithstanding

Nice enough hotel although it felt like a conference centre in parts. The restaurant service was slow and the food not great (had to send a steak back that was impossible to chew through for example). Only real issue is that if you park in the car park there's no way to get into the building with your luggage unless you walk up a flight of stairs and go back down in the lift - badly thought out.

Partner

10/10

Exceptional

01 Jun 2025

Brian

The property is in excellent condition. The breakfast was substantial, and the service was good in the restaurant as well as the housekeeping.

Leisure Family

10/10

Exceptional

12 May 2025

Jon

There was disruption to road outside diversion in place was not easy to find car park

Business

10/10

Exceptional

20 Apr 2025

Riad

Amazing

Business Self

10/10

Exceptional

07 Mar 2025

Imanii Bibiche

Great hotel great location

Friends_and_family Family

10/10

Exceptional

06 Mar 2025

Robert

The Van Der Valk Mons Congress hotel is modern, clean, and has very nice rooms, restaurant, bar, gym, spa, and meeting rooms. The location is great. A huge modern train station is across the street that provides rail connections to anywhere in Europe. On the other side of the train station is historic old downtown Mons with shops, restaurants, and historic buildings to see. And a huge modern shopping mall with nice restaurants and stores is only a 10-minute walk away. It is the best place to stay in Mons.

Business

10/10

Exceptional

01 Mar 2025

Imanii

.

Leisure Family

10/10

Exceptional

03 Feb 2025

Micah

Good stay. Quiet and clean.

8/10

Excellent

06 Dec 2024

Ann Kristin

Comfortable rooms

Good standard hotel in calms surroundings with short walk to Grand Place. Comfortable bed. Gym closes early on weekends, which is a minus. No access to sauna but to a lukewarm splashing pool and a small yakuze which is busy most of the time.

Business

10/10

Exceptional

03 Dec 2024

Sophie

A great hotel to explore Mons. Friendly staff and an excellent restaurant, rooms are comfortable and quiet

10/10

Exceptional

01 Dec 2024

AMANDA

Will be back again

Stayed overnight for a function held at the hotel. Friendly staff and great facilities.

Partner

10/10

Exceptional

01 Nov 2024

Ken

Have stayed in a number of Mons hotels whilst i vacated my apartment in the town. This included 2 stays at the van der valk during October 2024. This time in room 103 for a week, nice big clean room, shower only. Very convenient for getting to my apartment and into the centre of town. Didn't use parking or breakfast. IKEA is 10 mins walk away and do a hot breakfast for a few euros. Also 10 mins walk to cafes etc. Van der Valk is easily best hotel in Mons, happy to recommend

Business Partner

10/10

Exceptional

27 Oct 2024

Ken

I'm moving out of my apartment in Mons so stayed in the Van der Valk for a couple of nights, we could only book a business suite, room 426. Very nice large room, jacuzzi bath and a balcony with good views of mons city. We had a couple of drinks in the hotel bar but dined at the ikea in grand pres lol Local knowledge saves money! The centre of town is across the railway line and up the hill. Will be easier to access once the new station opens. Overall i'd recommend the Van der Valk as best hotel in Mons

Business_and_leisure Partner

10/10

Exceptional

11 Oct 2024

Raluca

The room was spacious and clean..very quiet and in a great location..highly recommended

Leisure Partner

10/10

Exceptional

04 Oct 2024

David

Great place to stay

As usual, clean, modern, friendly

Business

10/10

Exceptional

30 Sep 2024

K

Lovely place to stay

Friends_and_family Family

10/10

Exceptional

05 Sep 2024

Claudia

Lovely clean hotel, very helpful staff. Would definitely stay again.

Leisure Partner

10/10

Exceptional

21 Aug 2024

Phillip

Perfect hotel. Very close ( 10 minutes walk) to the centre of Mons.
Amazing service from reception staff.
Room was ultra clean and a very comfy bed .
Certainly recommend and a good price.

Leisure Partner

6/10

Pleasant

13 Aug 2024

Verified traveler

Falls short of what’s advertised

We arrived in the hotel room without all the amenities, only enough towels for one person. The shampoo bottles were empty.
Only it is advertised that there’s a shuttle service to the airport from the hotel. What they don’t advertise is that it’s paid only and not affiliated with the hotel. To go in the pool it costs money. Everything costs something to do. Feels very cheap and not elegant even though the hotel is advertised as high class.
Service was the savior. But they were not helpful on things to do in the area, much like most concierge services are. Honestly disappointed, I wanted to like it but it falls below expectations.

Friends_and_family Friends

10/10

Exceptional

24 Jul 2024

Rebecca Pellerito

Will return

The room was lovely and the service at the front desk gracious. The restaurant service was good but could be better. We enjoyed ourselves and will return to stay again.

Partner

10/10

Exceptional

17 Jul 2024

Mark

Nice restaurant and bar but separated from the main town by the railway

10/10

Exceptional

16 Jul 2024

C.M.Grainger

Excellent Hotel

Excellent hotel, room spotless.staff friendly and helpful.

6/10

Pleasant

03 Jul 2024

Rene

June 2024 for a total of 10 nights. Hotel was clean. The only issue with the housekeepers that each time they cleaned the room they would forget to put back some items: i.e. water and coffee, plastic cups, soap, or and sugar.
The other issue was the parking in the garage. Sometimes there was no parking available (this was a part of the room charge). I went to the front desk to ask about this and asked to speak to a manager whose name is Neil W. His response was “first come first served” there is no distinction for parking whether it is a hotel quest, a restaurant only guest etc. He never asked for my name or room number and did not apologize for this.
What I do not understand is that the staff takes up a good amount of parking spaces in the garage as well.

They put champagne in the room but did not put the price - was told to call the front desk for that information.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Tom

Really nice new hotel, perfect location for Mons and if you have a car Pairi Daiza. Very nice new rooms and all the staff were lovely. Only downside was that the toilet is in its own separate room with no sink meaning you had to go to another room to wash your hands. But besides this quirk a great stay.

Leisure Partner

8/10

Excellent

11 Jun 2024

Rene

Nice suite, friendly staff easy parking and nice lounge.

Leisure Partner

10/10

Exceptional

29 Mar 2024

sarah

Very accommodating and went the extra mile when we need assistance with our babies milk and knocking very quietly when we order room service as not to wake the baby

Leisure Family_with_children

10/10

Exceptional

21 Feb 2024

Julian

Great news

10/10

Exceptional

27 Sep 2023

Justin

Location was excellent. Room was very nice. Staff were very friendly. Parking was very easy which is a major plus for Mons.

10/10

Exceptional

14 Sep 2023

Rene

The friendliness and cleanliness.

Leisure Partner

2/10

Poor

04 Sep 2023

James

Human feces on towels & food poising.

There was human feces on the shower towel. I asked reception to replace this and they did no,t nor did they bring a new towel to the room when requested.

Asked for a manger, none came.

Also go food poising from the resteraunt.

8/10

Excellent

11 Jul 2023

Tyler

Very good hotel, with nice rooms. The steam shower was an excellent addition, the rooms are comfortable and the AC works very well. The restaurant is also excellent. Only downside is the location is not great.

Business_and_leisure Family_with_children

10/10

Exceptional

01 Jul 2023

Mathe

Everything was awesome

Leisure Friends

10/10

Exceptional

03 Jun 2023

Mumtaz

Clean, comfortable hotel with great staff

Clean hotel. Easy check-in process. Not far to walk to centre of Mons. Restaurant offered great food - we went for desserts. The room itself was large and had a powerful shower in a perfectly sized bathroom. Parking was part of the price and so the stay was economical too. Staff were so helpful and the little touches in the room were great as we hadnt had these in other hotels in Europe at the same price point. I would definitely stay here again if I was in the region. Hotel is also close to a mall (15 min walk) that had places to have coffee and also do some chocolate shopping as some premium Belgian chocolate brands had shops/stalls here. Of course there wer either shops too as per a notmal mall.

Partner

10/10

Exceptional

30 Apr 2023

Tyler

Excellent food, especially breakfast. Very nice shower and comfortable bed.

Business Partner

10/10

Exceptional

30 Jan 2023

Mathe

Very awesome

Leisure Partner

10/10

Exceptional

14 Jan 2023

Dido

C'est tout un ensemble

Leisure Partner

10/10

Exceptional

20 Sep 2022

Ian

Hotel was everything i expected of a four star rating. Clearlybthe focus is mainly on business users as the congress centre is next door. Finding it was a bit tricky as the hotel address is not yet registered on my satnav, and a number of local roads are closed due to building works.
It's a 20 minute walk to the Grand Place

Friends_and_family Family

10/10

Exceptional

20 Sep 2022

Wasiu

Very nice place and quite

Business Self

10/10

Exceptional

02 Sep 2022

Peter

Will be great when area around building work had finished but lovely hotel

Leisure Partner

10/10

Exceptional

18 Aug 2022

Guadalupe

Would highly recommend. Awesome stay.

Friends_and_family Family

4/10

Poor

10 May 2022

John

Things didn’t go well for me on this occasion!
Blocked lift’s by house keeping at 4 pm.
Free mini bar! Just water as explained by reception! Fridge,light works,thats all!
Stella in restaurant off!
Service terrible!
Waited for beer for an eternity and
Gave up.
Many other issues but that gives the general picture of my experience!

Business

8/10

Excellent

14 Apr 2022

Jeff

Great hotel close to main train station

Business Self

10/10

Exceptional

08 Mar 2022

Mathe

Awesome

Leisure Friends

10/10

Exceptional

05 Mar 2022

Robert

Traveling to visit family who lives in jubrise (a town close to Mons) on a vacation. I was so glad I stayed at the Van Der Valk Congres. Very well kept hotel. Everything is clean, from the Hotel room, hallways, restaurants and common areas, I felt really comfortable during my stay. First off the staff was very kind, helpful and patient with me. I confess I’m a stupid American and don’t know any French or Dutch, but it didn’t matter because 99% of the staff from the cleaning crew to front desk knows English. The rooms comes with all the toiletries and water in the mini fridge! All towels and wash rooms are very clean. Also the water in the shower room gets very hot. The cleaning crew are very helpful and accommodating! Room service is pretty cheap as well, very worth it! Room service is from the restaurant which is on the ground floor and it was a definitely highlight of my stay at Van Der Valk Congres. My family member who lives in Jubrise and hangouts at Mons said the restaurant at Van Der Valk is the best he’s eat in the area! They offer very meal during any time of the day and price point. Break

Business Family

8/10

Excellent

05 Mar 2022

Jeff

Good hotel, very friendly and helpful staff

Business Self

10/10

Exceptional

06 Jan 2022

Thomas

This property was awesome!

Clean, modern and very comfortable room overalls and bed! Absolutely recommend!

Business

2/10

Poor

22 Nov 2021

Verified traveler

There is nothing unique about this hotel. Hotel was not very clean. Staff was uninterested and did not care about the guests. Breakfast was overpriced, and again no service from the staff what so ever. We had spiderwebs hanging on the sealing right above our bed, had to complain twice about it before the removed them.

Leisure Partner

10/10

Exceptional

30 Oct 2021

Muika

Great location , large room, friendly staff, great restaurant and bar.

Partner

8/10

Excellent

25 Aug 2021

Brian

Good place to stay

Great place. Good location. Friendly front desk. Overpriced food.

Self

10/10

Exceptional

27 Jun 2021

atonkumu

I really enjoyed my stay. Having a restaurant at the hotel was a big plus. Unfortunately, i didn't use the swimming pool neither the sauna. I will book this hotel without hesitation for my next trip!

Friends_and_family Family

10/10

Exceptional

03 May 2021

Verified traveler

Now they have a swimming pool and yakuzi, this is very awesome.

Business Self

10/10

Exceptional

19 Aug 2020

Verified traveler

Just like every time I stay there, yeah my check in took less than 5 minutes with Cassandra at front desk.

Friends_and_family Family

10/10

Exceptional

29 Jun 2020

Caroline

Fab hotel

We only stayed for one night but the room was perfect and the restaurant food was excellent.

Partner

8/10

Excellent

06 Jun 2020

Verified traveler

Nice place to stay in Mons

Overall the stay was comfortable and relaxed after busy day at work. Room was spacious and cleaned everyday. Not good internet and mini fridge was not working in my room, which is the negative side.
Close to Mons station and shopping centre in walkable distance. All good!

Business

6/10

Pleasant

01 Mar 2020

Chris

We have stayed at this property numerous times and had never had a bad experience before this one. We were delayed arriving due to traffic but called ahead to let them know we would be arriving late. Upon arrival there was nobody at the desk and we waited for a few minutes before looking in the bar. At this time the front desk clerk stop socializing with people at the bar to help us. When we got in our room we thought it was odd that the shower didn't have a door but we just wanted to sleep. In the morning i attempted to take a shower, that only lasted a minute or two because my girlfriend yelled at me that the room was flooding. The shower was not draining at all and the water was flowing away from the drain soaking the carpet in the room. We attempted to dry the carpet to the best of our abilities and when we picked up the towels they were brown and orange. It's clear that the carpets in that room hadn't been washed in sometime. I'm not saying we wouldn't stay there again because we hadn't had a bad time there until now. But something needs to be done about that room for sure.

Leisure Partner

10/10

Exceptional

13 Jan 2020

Verified traveler

Perfect hotel, recommend 100%. Very clean staff very friendly.

Leisure Partner

8/10

Excellent

12 Jan 2020

Emre

Nice hotel but has a lot of construction going around. Gym equipment needs renovation.

8/10

Excellent

20 Aug 2019

AV

great location, friendly. Very clean. Lighting in bathroom very dim. Bar staff needs improving in customer service

10/10

Exceptional

05 Aug 2019

kim

Great rooms, food, and drinks! Highly recommended

I've loved every Van Der Valk I've stayed at! The rooms are always beautiful and spacious, the restaurants are great and have a variety of dishes, and the bar is awesome!

10/10

Exceptional

02 Aug 2019

Yessabel

Like past year and each time I stayed at Van ser Valk is just amazing.
Personal is always kind and ready to help in whatever my needs might be.
Is clean, is welcoming... just love it!

Friends_and_family Friends

10/10

Exceptional

01 Aug 2019

GRZEGORZ

Another stay in Tucan

Not the first time in Van der Valk. Again high quality

Business

10/10

Exceptional

28 Jul 2019

Verified traveler

Nice location, very clean rooms and relatively modern. Lots of parking, good wifi. Service and product at the restaurant can be a bit poor and hardly worth the price.

Business Self

8/10

Excellent

25 Jul 2019

Verified traveler

The property was nice, modern, comfortable. Rooms were nice sized & comfortable.
My only complaint was that I was charged a different base rate (Higher) than I reserved on Expedia. This is problematic when you book a rate that is within your corporate allowance, and then are charged more at check out.

Business

10/10

Exceptional

22 Jul 2019

Verified traveler

Spacious rooms , friendly Staff and close to the train station!

Leisure Family

4/10

Poor

20 Jul 2019

Flemming

Terrible service, stay away

This hotel was a disappointment wrt service. It is one of those cases where management has forgotten to impress upon the employees that they actually work for the hotel guests and not the other way around. So hotel employees squeeze in in front of you in the elevator, ignore your orders, actually ignore you completely in the restaurant and at reception. Particularly if they know you will speak English to them, as most of them speak only Fremch.

10/10

Exceptional

24 Jun 2019

Verified traveler

Lovely hotel in a great location

Lovely hotel in a great location - just a short walk to the train station, Mons City Center, and the Shopping Mall. Staff was friendly and welcoming, even though I don't speak a word of French!

10/10

Exceptional

20 Jun 2019

Glen

Stay in Mons

Hotel was great, location & facilities excellent, staff very helpful & informative, & there was a big festival in Mons DuaDua which made it all very lively

Friends

10/10

Exceptional

19 Jun 2019

Melvyn

Mons Van Der Valk Hotel

Lovely hotel not far from Mons centre. The service at check in and out was great. Good choise at breakfast but did have to wait for 5 mins for the man to come and cook the eggs second morning, some people rang the bell but gave up waiting. Room was clean and well serviced. The train station out side is being refurbished so a bit of a building site but a temporary bridge has been instslled to give access to the town. Ovetall a good stay and hotel. Would recomend it.

Partner

10/10

Exceptional

10 Jun 2019

Trevor

Perfect hotel!

Spot on as always...

10/10

Exceptional

09 May 2019

D

Excellent spacious, comfortable and clean room.
Staff were extremely helpful and friendly.
The only shortcoming for us was that the gym was pretty tiny. Fortunately, we were the only people using it each time we had an exercise.

Friends_and_family Partner

10/10

Exceptional

09 Apr 2019

Ian

Great hotel for a night.

Lovely hotel, really delivered well. Location is close to station but a bit of a walk from town. This was fine for me because i just needed somewhere to eat and sleep and the hotel resturant and bar was excellent. Great hotel.

10/10

Exceptional

17 Mar 2019

Christopher

Good clean and friendly staff

Family

10/10

Exceptional

10 Mar 2019

Justin

Couldn't Ask For More

Very good hotel. You need to take a run-down walk via a railway bridge to get to Mons, but I think the quality of the hotel easily makes up for it.

Double-height ceilings, good amenities (mostly free) and a clean modern look throughout the hotel. No complaints.

No parking charges and plenty of space. If I stay in Mons again, I'd definitely stay here.

Friends

10/10

Exceptional

06 Mar 2019

Verified traveler

Good hotel near to the town center and a shopping mall

Business Self

8/10

Excellent

05 Mar 2019

Jonathan

Comfortable stay uncomfortable dinning

Very comfortable stay handy for the train startion and supermarket. The hotel restaurant is over price for what you get and the service was terrible. I was on busiensss and travelling in my own. I was seating in the corner behind a plant where no one could see me. I was left sitting for 40mins before order was taken. Food felt hot like it had been microwaved and was tasteless, had the Thai chicken noodles one night which was €18 and a burger the second night which lukewarm cost €20 which is overpriced for the area. I wasn’t offered desert menu , tea/cofffee or another drink. I was left for another 40mins before I went up to the service area myself to order a second drink and pay my bill. Waitress was ruid and very unhelpful. Would not eat here again

8/10

Excellent

03 Mar 2019

Ian

Good hotel

Everything you would expect for a hotel in its class
Restaurant and drinks are very expensive and the breakfast for the price is a little disappointing

Family