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Casteau Resort Mons

Mons · Belgium

Chaussee De Bruxelles, 38View location

8.2/10Excellent277 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Location7.6/107.6
Neighborhood7.4/107.4
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casteau Resort Mons

The Hotel & Aparthotel Casteau Resort Mons is ideally located whether traveling for business or leisure while in Belgium. It is near the Supreme Headquarters Allied Powers Europe (SHAPE), the central command of NATO military forces.

Hotel guests are also near several business locations including Mac Tac, Holcim and Akzo Nobel.

The Hotel & Aparthotel Casteau Resort Mons is 15 kilometers from the animal park Pairi Daiza (ex Paradisio), the golf courses Hainaut & Mont Garni, the hippodrome de Wallonie and 50 kilometers from attractions in Brussels, Belgium.

Each well-appointed room comes equipped with cable satellite television with CNN®, free Wi-Fi, safe, fridge and bathroom with shower or bath. Guests enjoy a daily full breakfast (charges may apply) and a multilingual staff (English, French, German, Dutch and Italian).

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This hotel also features a fitness room, a sauna and a hot tub®. A friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the Hotel & Aparthotel Casteau Resort Mons!

Located in Soignies, Hotel & Aparthotel Casteau Resort Mons is within a 15-minute drive of Hippodrome de Wallonie and BAM. This hotel is 6.9 mi (11.1 km) from Belfry of Mons and 8 mi (12.9 km) from Maison van Gogh. Stay in one of 91 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Planning an event in Soignies? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM

Hotel policies

No elevators Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.
    • Tourism fee: EUR 1.15 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 22.95 per person
    • Airport shuttle fee: EUR 75 per vehicle (one way)
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Dutch

    Spanish

Nearby attractions

Grand Large 6.4 km / 4 mi
Hippodrome de Wallonie 7.4 km / 4.6 mi
Canal du Centre 7.8 km / 4.9 mi
Royal Theatre 8.2 km / 5.1 mi
Mundaneum 8.3 km / 5.2 mi
Royal Golf du Hainaut 8.4 km / 5.2 mi
Grande Place 8.8 km / 5.5 mi
Hotel de Ville 8.8 km / 5.5 mi
Mons Memorial Museum 9.6 km / 6 mi
Imagix Cinema Complex 9.7 km / 6 mi
Lotto Mons Expo 9.9 km / 6.1 mi
Bascule Monument 10.1 km / 6.3 mi
Mons International Congress Xperience 10.2 km / 6.3 mi
Imagipark 10.3 km / 6.4 mi
Grand-Large Marina 10.4 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1968
  • Year of most recent renovation: 2019
  • Total number of rooms: 91
  • Number of floors (main building): 2
  • Annexe (s): 1
  • Number of floors (annexe): 3
  • Twin rooms: 22
  • Double rooms: 33
  • Apartments: 36
  • hotel
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Show 65 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Golf course
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Launderette
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Oven: 3
  • Clothes dryer
  • Electric kettle
  • Bikes available: 2
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Sun loungers
  • Parasols
  • Children playgroundExtra charge
  • Kids’ club
  • TV loungeExtra charge
  • Sauna
  • Spa centre
  • Green Key (FEE)
  • Breakfast
  • Picnic
  • Snacks
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

CO

Lunch Included

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Casteau Resort Mons

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Casteau Resort Mons

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Casteau Resort Mons

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Casteau Resort Mons

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Casteau Resort Mons

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Casteau Resort Mons

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Casteau Resort Mons

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Casteau Resort Mons

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Make-up mirror
    • Desk
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 40 m²APT.ST
    APARTMENT STANDARDPhoto unavailable3 photos

    Casteau Resort Mons

    APARTMENT STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Room amenities

    • Fridge
    • Desk
    • Cable TV
    • Soundproof room
    • Dining Area
    • Electric Kettle: 1
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Minibar
    • Extra beds on demand
    • Cooker
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 22 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable4 photos

    Casteau Resort Mons

    DOUBLE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Minibar
    • Internet access
    • Hairdryer
    • Bathtub: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Casteau Resort Mons

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Casteau Resort Mons

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Casteau Resort Mons

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT AccessibleAPARTMENT • AccessibleAPT.H6

    Photos are not available for this room type.

    Casteau Resort Mons

    APARTMENT Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casteau Resort Mons

8.2
Excellent
277 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
7.6 /10
Neighborhood
7.4 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
26 Jun 2026
Zygimantas
Clean room, helpful staff, excellent breakfast
Self
10/10
Exceptional
11 Oct 2024
Jeff
Good hotel in quite surroundings
Business Self
4/10
Poor
11 Oct 2024
Mark
Construction noise which started 07:30 until 18:00 and no lift
10/10
Exceptional
09 Dec 2023
Verified traveler

Fantastic!!!

The hotel was immaculate, extremely comfortable, and provided everything we needed for our stay. The staff eas very kind, courteous and professional. It was a wonderful experience.
Friends_and_family Family
10/10
Exceptional
28 Jun 2022
Verified traveler

Nice stay

Nice stay
Good hotel with good breakfast
Lot’s of parking place.
No dinning option on site but some restaurants around
Business
10/10
Exceptional
11 Jun 2022
marc
Nice and clean
Business
4/10
Poor
17 Aug 2020
Kiki
The apartment was clean, although lacked basic ustensils, glasses and coffee machine. The property is full of deliquent persons, squatters and smokers 4hat made it quite unpleasant.
Business Family_with_children
8/10
Excellent
28 Apr 2020
Sheri

Or Final \"Home\" in Belgium

We stayed here while trying to depart from Mons after 18 months of working at SHAPE. Due to the COVID-19 situation, things were much different from what we expected and we understand. However, when we first arrived in our room, it was not as clean as we would have liked - there was mold on the shower tile grout, fingerprints all over the entry door, a dead fly stuck to the living room curtain, and grease around the stove top. The kitchen faucet was so loose that we had to hold it with two hands just to change from hot to cold water. Nevertheless, we had Lysol and Clorox cleaner to get rid of the bothersome items we noted. The service from staff was excellent and they tried very hard to accommodate our needs, especially for breakfast since we were so used to having a world of choices at a previous stay - again, the situation precluded much choice of breakfast items. The bed was super comfortable, which was a plus since we stayed 8 days, trying to get a flight out.
Friends_and_family Family
8/10
Excellent
17 Nov 2019
Alex
The breakfast was great and the overall staff was very accommodating.
Friends_and_family Family
10/10
Exceptional
25 Oct 2019
Verified traveler
Hotel close to my meeting. At SHAPE staff, I have allways used this hotel, when I have meeting at SHAPE.
Business Self
10/10
Exceptional
19 Oct 2019
Elliott

Hotel staff.

The hotel was fantastic lots off assistances from the staff close for my type of work will be staying again soon
Business Self
8/10
Excellent
04 Oct 2019
John
Great place to stay.
Partner
10/10
Exceptional
17 Jun 2019
Verified traveler
Having an apartment was great. It wasn’t much more expensive than a normal room and it meant we could cook a small meal when we arrived.
Leisure Pet
6/10
Pleasant
31 May 2019
Verified traveler
Proximity to SHAPE, and walking distance to restaurants. Cleanliness was really lacking, and I am a typical “whatever “ kind of guy as long as the sheets are clean. They were, but not much else was. Also don’t let the A/C make you think you can really cool your room. The lowest setting allowed is 22
Business Self
6/10
Pleasant
22 May 2019
Ashley

Wouldn’t recommend

Overall I wouldn’t recommend this hotel. The staff wasn’t friendly. The overall decor was very very odd. The room, even for European standards, was cramped and uncomfortable. The paint was peeling off the walls. My door to the adjoining room didn’t lock and the hotel staff refused to change my room. Most things in my room, like hair dryer didn’t work. The furniture was way too big for the space. About the only redeeming qualities are the room was clean and the bed was comfortable. The surrounding are wasn’t great either. The cherry on top of this stay- my bill was Wong and the front desk staff refused to correct it and even tried to make me pay for the whole stay event though I paid through hotels.com. It was a total cluster and got quite heated. I thought it was resolved and got my bill and he added extra taxes I had already paid for and breakfast I didn’t eat. At that point I was running too late to argue since it had taken 30 mins to check out. The trip was for work so we didn’t have much choice in hotels but I would avoid this one if you can.
10/10
Exceptional
05 May 2019
Verified traveler

Business Trip

Hotel was clean and staff was friendly. Will stay again!
8/10
Excellent
12 Apr 2019
Verified traveler
Very nice hotel but all adjacent restaurants were closed, no option for dinner at walking distance.
8/10
Excellent
21 Feb 2019
Jan Willem

Decent stay

Check-in and check-out went smootly. Room small but clean. Nice bar and good breakfast. No entertainment nearby.
10/10
Exceptional
18 Jan 2019
Verified traveler

I will be back!

The hotel is very good, everything is kept on high level. The only inconvenience is lack of shops in vicinity of the hotel.
8/10
Excellent
08 Dec 2018
Roderick
Nice hotel but you need a vehicle if you stay here because it is a fair distance from city centre. Some nice restaurants close to it as well but some are closed on Tuesdays and Wednesdays.
8/10
Excellent
01 Oct 2018
Verified traveler
The property was clean and the room was nice. In the evenings it was a bit understaffed. There was one person who had to cover both the front desk and the bar.
10/10
Exceptional
26 Sep 2018
Verified traveler
A bit dated but comfortable
8/10
Excellent
22 Sep 2018
Verified traveler
Amazing staff, very hospitable but the wifi works only on the reception area. That's a no go for a business trip...
4/10
Poor
15 Sep 2018
Verified traveler

Soulless lacking ambience and attention to guests

Room was clean and quiet, blackout curtains were a nice bonus, there was no plug sockets near the bed which is expected these days. The mini fridge was also broken and wasn’t cold. The cleaning staff were very friendly and couldn’t do more to help they were lovely people however it’s a shame the same cannot be said for some of the reception staff who were always grumpy and at times just plain rude. The hotel lacks any ambience or areas for guests to relax, it could do with some seating out the front area of the hotel and a lounge or snug area for guests to relax in. There is a seating area in main reception but it’s not comfortable or a nice environment and feels clinical. As there is only one member of staff on both reception and the bar it’s impossible to get drinks at times and if you do have the audacity to want to be served they will have no problem with not hiding their distain for you. Overall it’s ok for one night but I would stay elsewhere for long trips. This isn’t a 4 star hotel by any stretch and there are many better hotels close by in Mons. I changed hotel as quickly as I could.
8/10
Excellent
08 Sep 2018
Verified traveler

Nice

Apartment was nice, big, clean, nice bed. Hard pillows and breakfast was not very good for the price.
8/10
Excellent
24 Apr 2018
Verified traveler

Nice Hotel

A very nice hotel for the price. May only gripe would be that the room quite hot making sleep difficult.
8/10
Excellent
29 Oct 2017
Verified traveler

Comfortable for a short stay

Stayed in basic room, which was small but fine for one person. Very comfortable bed and plenty of fluffy pillows. Heat in room could have been better. Plenty of TV channels including BBC and CNN for English speakers. Shower and towels could have been cleaner. Excellent front desk staff - very helpful and friendly. It would have been handy to have more vending choices than just one machine in the main lobby, especially since the restaurant is only open for breakfast.
8/10
Excellent
08 Apr 2017
MARK

Casteau Best Western

Very Handy for SHAPE base .. all good and clean. No problems. :)
8/10
Excellent
27 Mar 2017
Chris

Business-style hotel convenient for Mons and SHAPE

The hotel is easy to find, with ample parking space, and is clean and well-maintained throughout. Otherwise it was perfectly comfortable and agreeable. Surprisingly there is no air conditioning, and I imagine the rooms may get hot in summer, even with the fan provided, as the window only opens a little and there is no through draught. The room was a little cramped, with nowhere to open a clam-style suitcase out flat except the floor. The room safe was too small for a wide screen laptop. The €15 charge for breakfast seems excessive, and probably explains why the breakfast room was so empty. The wifi was excellent.
10/10
Exceptional
06 Feb 2017
Robert

Exceeds Expectations

I spent a week here on business. The staff was professional, flexible and very accommodating. The room were clean, the food and bar was outstanding for a small facility. I would high recommend staying here if you are in the Mons area.
10/10
Exceptional
26 Jan 2017
Verified traveler

nice hotel with everything you need ,\n

Great hotel , bar open late , showers good , beds comfortable , breakfast good parking good , need more grit outside please when icy ,, I fell over
8/10
Excellent
29 Oct 2016
Verified traveler
Really Convenient for business at NATO HQ. ApartHotel was great for visit from my wife.
6/10
Pleasant
11 Sep 2016
Mario

Good for 1 or 2 nights for SHAPE related visit.

Staid for 2 nights on a business trip. Hotel rooms smelled of humidity and dampness (similar to that of a gym's locker room). The room layout is what you would expect from a Best Western, bathrooms are big and have real showers/baths. Rooms do not have air-conditioning and have very poor circulation of air despite a tower-fan provided. This might be an issue in the summer. The beds are not real Double beds, they are 2 twins pushed together and \"made\" to be a double bed (ie. you will fall between them if you sleep in the middle).

In regards to the staff, the concierge was very helpful and put me in a different room after I complained about the smell. The new room I was placed in also smelled, but I had to settle. Concierge's supervisor was not very friendly- did not speak to me when speaking to the concierge about my situation and did not acknowledge me in any way (not what I expect from an American Chain hotel).

Over all- I would not book this hotel again unless I can secure a room with air-conditioning.
8/10
Excellent
19 Aug 2016
Appinhighlander

Comfortable Hotel Near Mons

Comfortable hotel, ample parking, associated restaurant adjacent. Great staff!
6/10
Pleasant
27 Jun 2016
Derek

one night

Perfect location if you have business on Shape which was the purpose of our visit. Check in went smooth, there was only 1 receptionist but she went through everybody pretty quickly. Did not explain anything about the hotel. Room was warm as there is no AC only a fan. Pretty small but had everything you needed. I like the soap / shampoo dispensers. Did not have breakfast there but they charge 15 Euro. Check out was very fast and receptionist was very nice. Free parking is a huge plus.
4/10
Poor
21 Mar 2016
Verified traveler

Need a car to be able to have a decent meal

There are only a couple of restaurants within walking distance. One which was closed when I tried to go there and one which isn't one I would recommend. No grocery stores or shops are nearby. The hotel offers limited meals but when I ordered one it turned out to be a microwaved meal that I paid 12 Euros for!! Not real impressed.
10/10
Exceptional
18 Feb 2016
Verified traveler
A working printer would have been appreciated.
One of the nights the jacuzzi was not working :(
6/10
Pleasant
21 Dec 2015
Verified traveler

SHAPE trip

Great location in regards to my business trip. The room did not smell fresh and the tv volume did not work.
8/10
Excellent
08 Dec 2015
World B.

good hotel. Does the job.

The staff is fabulous!!! They help you anyway they can.
6/10
Pleasant
31 Aug 2015
Verified traveler

Decent enough for business trip

The room was nice and clean. The channels did not match up with the guide. The in-room breakfast card said I could order breakfast starting at 7 as I had to leave early, although I had to argue with the front desk clerk. He didn't know much about the restaurants in the area, even though it said in the book to ask the front desk for info. This left myself and many other guests walking around in the rain looking for dinner. The gym was small but existent at least.
8/10
Excellent
17 Jul 2015
Verified traveler
Comfortable hotel, close to Mons
Clean and presentable.
Excellent breakfast.
Family
8/10
Excellent
03 Jan 2015
Verified traveler

Near SHAPE

Near to SHAPE but little in walking distance
6/10
Pleasant
14 Sep 2014
Jan Erik Askildt
The hotel was OK, the staff very friendly and forthcoming but the location was a bit too far from the centre of Mons with a wider choice of restaurants. The restaurant close to the hotel was of high quality, which compensated for the distance from Mons town centre.
8/10
Excellent
01 Feb 2014
Levent

Convenient hotel on motorway

Casteau Resort is a convenient hotel near Mons in the Soignies area. Nothing fancy, but good value for money. The bar/restaurant outside the hotel is an interesting place, in that it does not offer any simple snacks, so you have to get an entree or a full meal. Breakfast is fine and rooms are quite spacious.
6/10
Pleasant
05 Sep 2013
Verified traveler

Average hotel

Nice staff and reasonable breakfast, rooms need an overall as carpet was dirty and stained in the bedroom
6/10
Pleasant
08 Jul 2013
Ben

Okay experience

Perfectly located for SHAPE, but the hotel itself isn't the best. I've stayed in the apartment rooms before, and they are a much nicer experience than the standard rooms. The room I last stayed in had a tired decor, and in high need of a renovation; but it was clean atleast. The beds seem to have plastic mattresses (or mattress coverings) which make a crinkle noise with every slight movement and means you can get very hot whilst sleeping. There is no mini-bar in the room, but there is a vending machine in the lobby. The separately operated restaurant that stands within the hotel grounds serves good food, but operates odd opening hours; it's closed on Monday and Wednesday evenings. On those occasions Le Mediterranee is generally open, and serves reasonable food with a menu inspired by all Mediterranean countries.
8/10
Excellent
07 Jul 2013
John

Great Hotel to tour the Mons and Hainaut area

We have used this hotel on previous visits to the Mons area, as it is well situated out of town whilst remaing close to travel in by car or public transport. We found the hotel very pleasant with improved facilities in the rooms since our last visit some while ago. The staff were excellent and very accomodating and the breakfast was superb.
6/10
Pleasant
02 Jun 2013
M9

Good for Belgium.

Good for Belgium (price). However, I would expect more for 107 EURO/night.
4/10
Poor
02 Apr 2013
mark
Rooms were very small, feet were in the shower if you sat on the toilet, unmaned bar, and the gym was very basic.
10/10
Exceptional
01 Mar 2013
Verified traveler

Family tragedy

Everything was fine and the staff very kind
6/10
Pleasant
21 Aug 2012
Gary
No Air-conditioning! Walls in room looked like they had interior water damage, every baseboard in the building was missing (possible renovations), the breakfast was good, staff gave me their own personal fan for my room which was above and beyond. Overall just Ok, would I stay there again....If I had to.
6/10
Pleasant
08 Aug 2011
Darren
the beds have some kind of plastic under-sheet that makes them reflect back heat making the whole sleeping thing a bit difficult.
6/10
Pleasant
17 May 2011
David

Not up to normal Best Western standards

We have stayed in several Best Western hotels and this one was the least impressive. In fact, it is more like a motel, being only two stories (hence no lift, though help was offered for heavy cases) and looking quite tired e.g. carpets in corridors very worn. Mini-bar empty and some advertised facilities e.g. tennis courts seemed to be closed off. But staff were helpful, the room was clean and breakfast adequate. Also ample free parking. Location easy to find off the autoroute, just beyond the SHAPE complex, so convenient for an overnight stop. But several km from Mons itself, where there is another Best Western Hotel, which looked much more like what one would expect from this brand.
Partner
8/10
Excellent
07 May 2026
Kamel
Hôtel correcte en moyenne
8/10
Excellent
27 Apr 2026
Edith
Petit déjeuner impeccable, produits frais
Friends_and_family Family
4/10
Poor
21 Apr 2026
Omar
.
Self
10/10
Exceptional
08 Mar 2026
Erwin
Heel vriendelijke ontvangst (in het Nederlands!) en bediening. Mooie, comfortabele kamer. Jacuzzi en sauna klein maar fijn. Leuke plus!
Ontbijt uitgebreid en lekker. Veel parkeerruimte.
Self
8/10
Excellent
20 Feb 2026
Mirek
Goede ontbijt en snel ingecheckt
Self
8/10
Excellent
04 Jan 2026
Germain
Chambre spacieuse et impeccable
Friends_and_family Family
8/10
Excellent
19 May 2024
Saverio
Einfaches Frühstücksbüffet…
Leisure Family
6/10
Pleasant
08 Dec 2023
Thierry
Tout est plutôt correct, le personnel est aimable.
Le peti déj par contre ... c'est le gros point noir.
pain au chocolat sec
salade de fruit encore congelée
café pas terrible
jus d'orange fade (trop coupé à l'eau ?)
C'était légèrement mieux le second petit déj.
Business
6/10
Pleasant
26 Jan 2023
Kim

Byggerod gav dårlig oplevelse

Igangværende renovation af hotellets lobbyområde med støj- og støvgener var en kedelig overraskelse. Midlertidig afskærmning var ikke nok til at skabe tålelige forhold for gæster.
Business
8/10
Excellent
07 Jul 2022
Sebastien

Aparthotel mitigé vieillissant

Quelques toiles d'araignee pendantes,mais surtout hotel qui vieillit,4 etoiles sur le site hotels cela me semble bien exagere,quelques taches sur les murs et au plafond,quelques petits trous non rebouches,personnel par contre tres agreable et bien situe en bordure d'autoroute,juste pour une nuit cela fait l'affaire mais pas a ce prix
Friends_and_family Family
8/10
Excellent
29 May 2022
Ronald
We zijn best tevreden over ons verblijf, alleen 2 opmerkingen:
1. de doordringende, niet zo frisse keukengeur in de gangen en hal van het bijcomplex waar we verbleven.

2. De te harde matrassen.
Friends_and_family Family
6/10
Pleasant
11 May 2022
Steinar

Fint hotell, men uutholdelig på grunn av røyklukt

Hotellet har bra fasiliteter, men en stor ulempe er det at andre som bodde i bygningen ikke overholdt røykeloven og røykte over alt. Slik at det var røyklukt i hele huset.
Friends_and_family Family
8/10
Excellent
06 Mar 2022
Mandy van der
Personeel was vriendelijk en sprak Engels. De kamers waren niet heel groot, maar wel schoon. Prima badkamer met een douche. Ontbijt was niet super uitgebreid, maar er was voldoende om uit te kiezen.

Prima hotel om te overnachten als tussenstop!
Leisure Friends
8/10
Excellent
02 Dec 2021
Marco Bruno

Ottimo hotel per tutti

Hotel ben arredato e gestito, stanze confortevoli ed essenziali, ho apprezzato la bottiglietta acqua offerta in camera e la comodità del letto con molti cuscini di vario tipo. TV grande con canale rai incluso. Colazione continentale ottima e ben fornita. Bagno un po' piccolo ed essenziale, in compenso la doccia spaziosa e confortevole.
Business
8/10
Excellent
15 Nov 2021
Kubra
Proper en simpel hotel met uitgebreid ontbijt.
Is een huisdiervriendelijk hotel, maar weinig respect voor de dieren vanuit het personeel.
Leisure Pet
6/10
Pleasant
04 Nov 2021
Marcus

No gym, no restaurant for dinner

Quite nice hotel but the restaurant was closed for dinner and food at the bar was pretty bad. The gym was closed for renovation which was not mentioned on beforehand.
Business
10/10
Exceptional
20 Sep 2021
De Letter

leuk hotel , niet ver van Pairi Daiza , 15 minuten

Mooi hotel , vriendelijk personeel en super ontbijt , restaurants bevinden zich in de buurt van het hotel .
Partner
10/10
Exceptional
24 Jul 2021
Verified traveler
Alles gut, wie immer
Leisure Family
10/10
Exceptional
24 Jul 2021
Verified traveler
Freundliches, hilfsbereites Personal.
Leisure Family
8/10
Excellent
21 Feb 2021
Verified traveler

vrij goed hotel

vriendelijk ontvangen in het Nederlands. kamers zijn gerenoveerd. douchezeep was niet bijgevuld jammer. ontbijt was erg goed. gratis parkeren en internet
Partner
8/10
Excellent
17 Aug 2020
Guido
Ideale uitvalsbasis voor bezoek Pairi Daiza
Lekker gegeten in restaurant l’Envers du decor pal bij het hotel
Corona ontbijt geen hoogvlieger.....
Leisure Partner
6/10
Pleasant
08 Feb 2020
Krzysztof
The crew is perfect, very helpful. However place is not really modern its need refreshment. Sauna was almost always cold, jacuzzi very nice.
Free parking next to hotel. Breakfast acceptable.
Business
10/10
Exceptional
23 Jan 2020
Estelle

Excellent comme toujours

Excellent hôtel très bon rapport qualité/ prix j’y retourne à chaque fois.
Chambre très confortable, literie excellente, salle de bain très propre.
Possibilité de régler la température de la chambre à notre convenance.
Clim silencieuse
Plateau de courtoisie thé / café
Jacuzzi et sauna très agréable, je n’ai pas testé la salle de fitness
Micro-ondes et couverts disponibles pour un encas en chambre le soir
Réceptionniste d’une extrême gentillesse et très serviable.
Restaurant en face de l’hôtel juste de l’autre côté de la route.
Business
8/10
Excellent
27 Dec 2019
Verified traveler
Super service en kwaliteit voor een goede prijs. En Ooh zo belangrijk het is schoon
Leisure Family_with_children
10/10
Exceptional
04 Nov 2019
Verified traveler
Es war, wie immer, sehr schön. Die Nähe zum Zoo ist spitze. Das Personal ist sehr freundlich und hilfsbereit. Ein weiterer lobenswerter Punkt sind die kostenlosen Parkplätze.
Leisure Family
10/10
Exceptional
01 Nov 2019
NATHALIE

Excellent rapport qualité/prix

Literie parfaite, propreté impeccable. Petit bémol pour la sdb où il manque une tablette pour déposer ses affaires, souvent oubliée par les concepteurs! Photos superbes du Cirque du Soleil dans les chambres et les couloirs. Petit déjeuner buffet exceptionnel, avec partie sous véranda. Grand parking gratuit face à l’hôtel. Emplacement idéale pour visiter la région et Pairi Daiza.
Self
8/10
Excellent
16 Oct 2019
Stefano
Buono hotel e personale gentile. Posto tranquillo e silenzioso
Business Friends
10/10
Exceptional
11 Oct 2019
Verified traveler
Zeer net appartement. Goede prijs/kwaliteit.
Een aanrader
Leisure Family
8/10
Excellent
05 Oct 2019
Verified traveler
La literie tres confortable, accueil, petit dejeuner
Friends_and_family Family
10/10
Exceptional
23 Sep 2019
CLAUDE
A part des chiens qui ont aboyés régulièrement la nuit tout s'est bien
passé.
Voir absolument à régler ce problème pour la tranquillité des clients.
Partner
10/10
Exceptional
16 Sep 2019
Patrick

Très bon hôtel

Nous étions dans la partie Aparthotel. La chambre était spacieuse et la literie très confortable. Le petit déjeuner est très complet et délicieux. Nous retournerons dans cet hôtel sans problème si nous avons à revenir dans la région.
Friends_and_family Family
8/10
Excellent
19 Aug 2019
Ronald

Voor herhaling vatbaar.

een goede prijs/kwaliteit voor een 4 persoonskamer. De matrassen zijn echter wat aan de harde kant maar dat is voor ieder verschillend. Ruime parking en ondanks gelegen langs een drukke baan verbazend rustig.
Family
10/10
Exceptional
16 Aug 2019
Johann
Très bonne nuitée ras ...
6/10
Pleasant
06 Aug 2019
Regis

Lit confortables mais les appartements sont a rest

Jacuzzi ne fonctionne pas
Beaucoup trop de poussière et de toile araignée
De nombreuses petite dégradation mais pas de rénovation dans les appartements
Des saletés dans les couloirs

Heureusement les drat et lit très confortables
Malheureusement ne mérite pas la Somme considérable demander par nuit
La décoration sur le thème du cirque du soleil est à revoir un thème plus naturel et reposant serai mieux
Family
8/10
Excellent
05 Aug 2019
Verified traveler
Was niet proper
Family
8/10
Excellent
04 Aug 2019
Verified traveler
Appartement spacieux. Bien équipé. Calme, propre, idéal pour une famille.
Leisure
8/10
Excellent
11 Jul 2019
Verified traveler
Pas de restaurant et brasserie fermée...le reste ok
Business Self
10/10
Exceptional
05 Jul 2019
Verwimp

Voor herhaling vatbaar

Leuk en verzorgd hotel met vriendelijk personeel.
Friends
10/10
Exceptional
11 Jun 2019
Marcel

De Beste locatie om te verblijven!

Het is ideaal om er te verblijven als je in de buurt naar Pairi Daiza te gaan, of naar Bergen een bezoekje te brengen het is allemaal dichtbij.
Family
10/10
Exceptional
03 Jun 2019
patrick

VISITE AUX ALENTOURS

situation géographique intéressante pour visite de MONS parc animalier de PAIRI DAISA et proximité de l'autoroute de BRUSSEL
Partner
8/10
Excellent
01 Jun 2019
Verified traveler

Une très bonne nuit

Nuit à l’hotel agréable, hôtel propre, chambre spacieuse, spa et sauna à disposition sans supplément, personnel à l'écoute, petit déjeuné bien garni ! Rapport qualité prix top !
A 45min de Bruxelles et 20min du zoo !
Family
8/10
Excellent
30 May 2019
Marie-Christel

Ar ecommander.

Hôtel très agréable, calme avec grand parking et restaurants à proximité.
Chambres confortables et bien équipées.
Très bon petit déjeuner buffet chaud/froid, sucré/salé.
Accueil sympathique.
8/10
Excellent
27 May 2019
Marianne

Für kurze Aufenthalte alles, was man benötigt.

Das Haus wird renoviert, unauffällig, bringt jedoch für die betroffenen Benutzer einige Einschränkungen.
Partner
6/10
Pleasant
10 May 2019
Łukasz

Rozczarowanie

Zimno w pokoju.
Nieuprzejma obsługa.
8/10
Excellent
27 Apr 2019
Jean-francois

Old hotel, but quiet/clean

It's an old hotel but I kept in a clean way, ok no a very quiet environment. It's decent but nothing exceptional.
10/10
Exceptional
12 Apr 2019
Verified traveler
Schönes Hotel mit netten und bemühten Mitarbeitern. Wir fühlen uns immer wieder wohl, wenn wir in den super tollen Zoo Pairi Daiza gehen, der nur circa 15 Autominuten entfernt liegt.
Leisure Family
8/10
Excellent
25 Mar 2019
Ronald

Voor herhaling vatbaar

Een mooi appartement/hotlekamer met alle nodige voorzieningen. (Dampkap systeem wel luidruchtig, hoort deze van andere kamers ) Vriendelijk personeel , juiste service. Alleen wat afgelegen van stadscentrum. Een paar eetgelegenheden in de buurt.
Family

Location & surroundings

Casteau Resort Mons
Chaussee De Bruxelles, 38, Casteau, Belgium

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Casteau Resort Mons

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