Orange Hotel

6/10

Pleasant

03 Mar 2026

Janice

Great location. Nearby St. Peter’s Basilica, restaurants and shopping.

Partner

6/10

Pleasant

01 Mar 2026

Kurt

The location and Randy at the front desk bumped up the rating. Both are great. The whole place could be a lot cleaner, the bed was uncomfortable, we ran out of hot water fequently and the a/c unit didnt work properly. The coffee shop downstairs is very good.

Partner

8/10

Excellent

17 Feb 2026

Leonila

Great AM staff. Very helpful. Room very clean, location superb, near bus station, short walk to Vatican.

Family

10/10

Exceptional

15 Feb 2026

Brian

Staff was very friendly and helpful

10/10

Exceptional

12 Jan 2026

Jose

Everything was fantastic at the hotel thanks.

Leisure Family

10/10

Exceptional

04 Jan 2026

Piyali

The hotel is clean and has all the basic amenities. There is a lift, regular housekeeping, friendly and helpful staff. It’s location is superb - from restaurant and fine dining to the best pasta five minutes away, the bus at the doorstep and the Vatican City and subway station round the corner, the place couldn’t be better located. The staff are all new (not sure why) but they are excellent. Special mention of Valentina, Chelsea and Thierry. We are grateful for your help in making our stay so comfortable.

8/10

Excellent

15 Dec 2025

Lisa

Fantastic location ad friendly, helpful staff

4/10

Poor

23 Nov 2025

JB Snethern

The whole place IS neglected. Too much to mention.
Except mobility people DONOT come here. Spanish Steps just to get to reception/checkin. They do have an elevator once you get up there. 2stars because staff. Good staff. Not enough to overcome the rest.

Leisure

8/10

Excellent

22 Nov 2025

Leonila

Old building but very near to Vatican

Leisure Family

10/10

Exceptional

13 Nov 2025

Carlos

Awesome location and even better staff

6/10

Pleasant

11 Nov 2025

Alima Karine

overall very walkable area and easy to find, rooms look a little bit old the wc in my room kept making a noise so i had to close the bathroom door to sleep.

Self

2/10

Poor

22 Oct 2025

Michele Stewart

This hotel was AWFUL nothing on the Expedia website was true. It was dirty there was NO restaurant, bar, blanket, soap, tissues, HOT WATER, the refrigerator was broken and no ice available. We spent 3 hrs of our day getting the shower, sink and refrigerator fixed. The pictures on the sight were all fake or out dated. The staff was nice but we could tell they were embarrassed, having to make excuses for everything. Shopping nearby was convenient because we had to go buy everything we needed. The only thing that worked was the WiFi…DO NOT STAY HERE!!!

Leisure Partner

6/10

Pleasant

16 Oct 2025

Lynda

Made to change rooms after 1 night even though staying 2 nights. Ac blowing hot air in new room. Couldn’t fix had to change to another room. Requested twin beds changed to double bed not what I requested.

Leisure Family

4/10

Poor

13 Oct 2025

Lisbett

.

Leisure Partner

2/10

Poor

13 Oct 2025

Carlo

I know what you’re thinking, I’m mad because it wasn’t clean. But trust me this is a bad place period. Staff are useless and probably under payed, property simply needs a redo. Everything about this hotel or total crap. I’ve never been in such a dirty bad smelling bad functioning hotel. Take away the stars call it a hostel. At least then we can understand. Save the money, add a bit more stay somewhere else. Trust me you will regret being here.

Leisure Partner

6/10

Pleasant

13 Oct 2025

Lynda

Air conditioner not working had to change room. New room no working air conditioner told weekend staff no help. Asked for help from another staff and couldn’t fix it had to change rooms again. Area was decent, would not recommend this hotel

Leisure Family

6/10

Pleasant

12 Oct 2025

Paul Anthony

The room smelled likenpiss from the street on our first day. toilet needs refurbishing. The jacuzzi was full of moulds and when i tried to turn it on, bits of dirt came out of the water outlet. The metal part of the shower hose was detached, only being held by tape. The exhaust wasnt working, the light bulb inside the orange box on the mirror wasnt working. The remote of the aircon unit is broken, only being held by tape too.

Partner

8/10

Excellent

12 Oct 2025

Jennifer

Friendly staff and excellent location. Room was good for the price.

Friends_and_family Family

8/10

Excellent

09 Oct 2025

Maria Camila

Loved it, room could be cleaner, but the staff was amazing.

Business_and_leisure Self

2/10

Poor

29 Sep 2025

Monica

The worst hotel I've ever stayed at, yet they claim they are a 4 star hotel. Not only is the room small, ugly, dark, smelly, and hot, but the reception guy didn't properly do his job. If I could give this hotel negative stars, I would.

Leisure Family

4/10

Poor

29 Sep 2025

Cody

Some staff was friendly, but some was not. Room was dirty, pictures misleading, no bar as advertised.

Leisure Partner

8/10

Excellent

29 Sep 2025

Leticia

Hotel needs updated but overall the second shift staff was very helpful and accomodating.

Leisure Friends

2/10

Poor

18 Sep 2025

Alan

The air conditioner was broken...and the desk said all the rooms had bad AC....the roof top bar was under enovations....looked like it was bombed.....LOL it was a nice joint back in 1999 but no bidy has even changed the shower soap containers in the last 10 years. hard pass next time in Roma!

Business_and_leisure Family

8/10

Excellent

14 Sep 2025

Eduardo

Great Location near the Vatican

Leisure

8/10

Excellent

09 Sep 2025

Olivia

Staff was super friendly. Hotel is in a great location, minutes away from shopping, Vatican City and a metro station.

Leisure Family

2/10

Poor

08 Sep 2025

Luis

The structure the bedroom is terrible (the toilet, the shower and the lavatory are separete), didn't have tv (cable not working), internal phone doesn't have line (I needed down for any request), no space for to move

Leisure Family

4/10

Poor

01 Sep 2025

Christopher

*I know a lot of reviews of this hotel are glowing but I urge you to read the Google reviews to get a clearer picture. Had we had read them I don’t think we would have booked this hotel. *

The best way I could describe this hotel is a hostel with private rooms. I have stayed in hostels around Europe with the same service for much less money. I honestly would say that this place isn’t worth 4 stars. We were told to move after our first night due to deep cleaning. And we were given a much worse room than that we had paid for. It’s important to note that we weren’t the only ones. The entire 2nd floor was emptied. When we asked if any other rooms were available, there wasn’t any and no compensation was offered. The air conditioning in the room was broken and made such a loud noise that you couldn’t sleep, the bathroom was tiny as was the room itself, and the double bed was just two mattresses with a sheet over it. Also in the bathroom they only give you three small sachets of soap and no shampoo etc were provided (again makes it feel like a hostel). Additionally, the pictures have clearly been taken with a wide angle lense as they are quite small in reality.

If you want a great location and that’s all you care about this hotel is really good. But if you wanted a nice hotel “experience” you can get a lot better for your money. The staff were friendly but weren’t sympathetic to the issues that we brought to their attention.

Leisure Partner

2/10

Poor

31 Aug 2025

Rebecca

We had an absolutely atrocious stay at this hotel. A loose tile by the tub cause me to roll my ankle that I had surgery 2 months earlier. We immediately requested to cancel our reservation but the hotel would not issue a refund even though we never stayed the night in the hotel as we immediately left to a new hotel. Not to mention the room was incredibly hot and the air conditioner was not making a big difference. We had

Leisure Family

10/10

Exceptional

25 Aug 2025

Verified traveler

Amazing location, walkable to many historic sites and the Vatican

Friends_and_family Friends

10/10

Exceptional

25 Aug 2025

Ann Marie

Great location to go to the Vatican, extremely helpful staff

Friends_and_family Friends

10/10

Exceptional

26 Jul 2025

Jordan

The hotel was so clean, the staff were great and there was transport links to everywhere just outside the hotel. Highly recommended.

Leisure Partner

8/10

Excellent

23 Jul 2025

Jeanne

Needs some upgrades

Leisure Family

10/10

Exceptional

12 Jul 2025

Nubia

The hotel has an excellent location and the rooms are very comfortable.

Leisure

10/10

Exceptional

09 Jul 2025

Karen

It is situated in a great position for convenience and bus routes outside the hotel on both side the road and 2min walk from the Vatican and many restaurants are it too
and the staff are friendly I live the decor (indian chief motorbike) in courtyard and the old fashioned American cash register and Vespa moped on the wall in the Zen room
It’s creates a soft relaxing atmosphere and would recommend

Leisure Family

8/10

Excellent

07 Jul 2025

Suzana

Nice convenient spot

10/10

Exceptional

12 Jun 2025

Caesar

They were doing massive demolition which has to be acknowledged during booking. It was not refundable and I had not choice but to throw away $1,200.00 USD and move to a new hotel. They would not issue a refund.
ruined out trip to Rome.

Business_and_leisure Family

6/10

Pleasant

04 Jun 2025

Mark

Poor room quality. Old and needs renovating.

Leisure Family

8/10

Excellent

03 Jun 2025

Elisabeth

Excellent location, helpful staff

Leisure Partner

10/10

Exceptional

25 May 2025

Natalie

Great location, helpful staff, great accommodations

10/10

Exceptional

01 May 2025

JON BRYAN

Close to the metro, lots of shopping, and close to Vatican

Leisure Friends

2/10

Poor

30 Apr 2025

Julie

It was loverly some people are friendly and others not so much

2/10

Poor

23 Apr 2025

JORGE

Nothing work inside room
Outlets and light some works and some don’t
Safety box out of battery don’t work
Air condition noisy and remote control don’t work
Never ever a 4 start
Maybe just one start motel

4/10

Poor

20 Mar 2025

Matthew Mark

I communicated clearly the need for two single beds with my stay. Staff on arrival claimed no such correspondence had been received and basically falied to acknowledge it despite my proof when presented. An additional €60 later i was allocated a different room. Bedding, blankets specifically, were sub standard quality and looked about 30 years old. TV didnt work.

Leisure Family

4/10

Poor

04 Mar 2025

Angela

The lock on the door didn't work, there was mold on the sink, the washer/dryer didn't work (clothes had to be hung up for 2 days because the dryer function didn't work), only half the spouts on the shower worked. The pictures and star rating are completely inaccurate.

The only 2 positives were the location and the staff

Leisure Family

10/10

Exceptional

03 Feb 2025

Jose

Thank you for everything.

Leisure Family

8/10

Excellent

25 Oct 2024

jim

Property was clean, everything worked well, staff were polite.

Leisure

10/10

Exceptional

24 Oct 2024

Jose

Great staff! And the location is great as well. Good restaurants around and walkable to the Vatican.

Leisure Partner

6/10

Pleasant

17 Oct 2024

leah

This hotel was booked last minute after seeing promising photos. The rooftop bar and hot tub was closed the entire time. Our clothes were thrown away by the housekeeping, even though we had a do not disturb sign on the door. The hotel was not so much dirty as it was more outdated and lacked in anything special.

Leisure Partner

4/10

Poor

17 Oct 2024

Curtis Lee

Hotel needs renovation, one must leave the facility to get coffee and food. Elevator appears unstable. However the staff was friendly and accommodating; not as advertised. I would not recommend this Hotel.

Leisure Partner

4/10

Poor

03 Oct 2024

John

There were 2 full days with absolutely no hot water. The staff didnt seem concerned that we could not take even a lukewarm shower. When i asked again upon checkout they told me to complain to expedia. I have stayed there in the last with no issues. While i understand these things can happen. Their lack of concern and no solution for 2 days was unacceptable

Leisure Friends

2/10

Poor

26 Sep 2024

Florian

Negatives:
Furchtbar! Das Bettzeug hatte einen großen Blutfleck. Nachdem angeblich kein anderes Zimmer mehr frei war (auf Expedia zu diesem Zeitpunkt noch einige Zimmer verfügbar) hat uns die unfreundliche Rezeptionistin einfach noch ein Leintuch in die Hand gedrückt und meinte wir sollen es doch einfach über die Flecken ausbreiten.
Generell ist das Personal nicht sehr bemüht.
Die Einrichtung ist total demoliert - alles wackelt.
Die Wände im Zimmer sind mit grauem Stoff bezogen - der Stoff war total staubig sodass auch Nicht-Allergiker zu Allergikern werden.
Lage nicht ideal da alles (bis auf den Petersdom) sehr weit zu Fuß ist.
Alles in allem schlecht.

Positives:
Vergleichsweise relativ günstig - aber der Preis erklärt so einiges…

Leisure Partner

6/10

Pleasant

10 Sep 2024

Thierry

No wifi, broken fridge but clean and convenient

Leisure Partner

4/10

Poor

08 Sep 2024

Theresa

Location was great. Young staff members were polite but didnt have any answers. The rooms were NOT sound proofed, as stated on their website. Roadworks were so loud the room was shaking and you could hear people chatting in the corridor. We found that the terrace gad been closed for 6 months, which is one of the main reasons we chose this hotel. This was so disappointing.
The room was cleaned daily and towels changed regularly but there was a squashed bug on the wall all week.

Leisure Partner

6/10

Pleasant

06 Aug 2024

Shawn

The room was safe and fairly clean.

There has been an attempt to fix up the building with some reno's
Lots of food choices within walking distance. The orange sign helps find the hotel.

Over all it was a good stay, Throughout or trip in Italy we have seen a lot of rooms and this wasn't the worst we have seen.

Leisure Family

8/10

Excellent

30 Jul 2024

Sheeva

The location is near the main locations with access to the other ones since the bus stations are nearby. The staff is also very friendly and helpful and the room is clean and comfortable.

Leisure Friends

10/10

Exceptional

22 Jul 2024

Shirley

Great hotel in prime location. Close to everything and very comfortable and clean. We really enjoyed our stay here.

Leisure Family

4/10

Poor

12 Jul 2024

Phil

Like others have said, this hotel is not four star. My room desperately needed some work, the bathroom particularly. That said, almost every other hotel nearby was approximately double the price when I looked.

Business Self

8/10

Excellent

27 Jun 2024

Isis

Thank you to all.

Peaceful Hotel and walkable everywhere.

I did not see any extra amenities except the WiFi.

I have an inconvenience with my reservation dates and we had a miscommunication situation..they said they will not charge extra but at the end they did charge me and that was not ideal since they told me first they will not charge. Regardless thanks anyways, but it’s not pleasant what had happened.

Leisure Family

4/10

Poor

18 Jun 2024

Denise

The pictures on the website are not up to date. There is no roof top bar and the rooftop spa/hot tub did it have any water and was dirty. Our door had to be splayed to close and after a day out we returned to find the door open where staff did not close for behind them after cleaning. One of our rooms the tv did not work. No cups in room for bathroom and no coffee. When asked we were told they stopped coffee in 2920 with Covid. We had to go outside hotel to get food or drinks. Would not recommend to stay in. Do not let the pictures fool you.

Leisure Friends

6/10

Pleasant

17 Jun 2024

Ally

Overall decent stay for the price, the ac doesn’t work but most hotels in Italy don’t have working ac so we weren’t too bothered by that. Our safe wasn’t easy to get working and the fridge wasn’t working which was inconvenient and it’s pretty loud as the walls are thin. But it’s in a great area lots of amazing restaurants especially the one next door and a quick walk to things like the Vatican. Check in process was super easy and the staff is very friendly and accommodating as we had to stay an extra night last minute due to a train strike and they accommodated us right away even though the request was very last minute. Overall a pretty decent place to stay if you want to be central to everything but save some money.

Leisure Friends

2/10

Poor

12 Jun 2024

Cecilia

No lights in the bathroom. Neither in the room. Mildew on the walls. Never feel safe during the night all the doors has the same combination code. The location is only the convenience.

8/10

Excellent

07 Jun 2024

Peter

Great hotel staff! Really helpful and nice. The location is on a busy street

6/10

Pleasant

03 Jun 2024

Verified traveler

Mediocre at best

The location of the hotel was good. BUT this hotel has seen better times.
The positive:
Good location in Prati very near the Vatican, bus stops, shops and walkable from the metro.
We asked to be relocated because the first room wasn’t very nice which they did with little hesitation. The new room had good air conditioning and was clean.
The price is we paid was fair for what it is and how late we booked

The areas of improvement:
The hotel decor is TIRED. So much so that it feels seedy. The bed is hard and we didn’t sleep well for two nights. The windows are thin if noise bothers you.
The rooftop (which is what made us book in the first place) was closed for refurbishment which was disappointing
While the hotel boasts to be a 4 star, it isn’t.

Partner

4/10

Poor

27 May 2024

Sreenidhi

There was no working AC. They gave me the wrong room at first. Bed was nice and spacious room. No proper soap was given or toothpaste. Toilet did not work properly. Staff was nice.

Leisure Friends

10/10

Exceptional

26 May 2024

Domenico

Great interior design, unconventional, very original. The hotel has a great location at walking distance from the Vatican and Rome historic center. We thoroughly enjoyed our stay.

Partner

4/10

Poor

22 May 2024

Joseph

The showere was tiny ,2.5'x2.5', the a/c wasn't that cool , the tv waslikea 18\" screen. The bed was super hard mattress. Dont stay here.

Leisure Self

6/10

Pleasant

18 May 2024

Rayna

It is walking distance from Vatican

Leisure Friends

10/10

Exceptional

16 May 2024

Nia

I liked everything

Leisure Family

6/10

Pleasant

13 May 2024

VESNA

Had a great time!

Leisure Family

10/10

Exceptional

11 May 2024

Andres

Clean dorms and gentile staff

Leisure Partner

10/10

Exceptional

10 May 2024

Gionata

Expected tiny room but it was decent for the square footage and cleanliness. I'd stay here again. Staff was friendly. Cute decor. Lots of restaurants within 4 blocks. 1 mini suoermarket too. Is really close to Vatican. Is a hike from train (S.Pietro), so take a $8 taxi. 1 Usb plug. Safe, fridge, closet too. Has small elevator.

Negs: tv was 16\". No shampoo. A/C shrills but was nice. Noisy street at 5 am garbage men. And thin walls, could here next room. No restaurant noise on our side.

Leisure

10/10

Exceptional

17 Mar 2024

Donny

My stay was exceptional. It was extremely close to the Vatican, restaurants, and souvenir shops that i couldn't ask for anything more.

Partner

2/10

Poor

27 Feb 2024

Man

Overall was an unpleasant experience.

Leisure Self

8/10

Excellent

26 Jan 2024

Marshall

Right in the center of Everything, WALKING distance to alot of thing's. I like the staff, aleays helpful with a good disposition

Business_and_leisure Self

10/10

Exceptional

14 Nov 2023

LARSEN

Rome is Great

The arrival was super, good informations, we asked for a good restaurant near-by andthe advice was so good that we 6 out of 7 nights went to that restaurant.

The room was well cleaned every day.

We enjoyed Orange Hotel

Partner

4/10

Poor

26 Sep 2023

Carol

So very disappointed

We chose this hotel for proximity to Vatican City and the many amenities; room service, rooftop meals, rooftop view, handicap, accessible everywhere.

Well, the restaurant was closed . The Jacuzz you have to pay €32 per person to use.

We called the hotel from the airport for early check-in were told we could get early check-in by 11 o’clock. We paid for a taxi service for all of us to get there including my mom in a wheelchair and were told there was no early check-in we’d have to wait till 3 o’clock no exceptions if a room happened to open up, it would cost us another €30 per person to enter any room early and they lied they said they never spoke to anyone and that was a big lie. And So we had to take my mom in a wheelchair and my whole family and go find a place to park for three hours sees me for hours while they read it up our rooms the handicap accessible part is they have a lift that takes you from the bottom floor to the base floor of the lobby there’s two lobbies ones on the left ones on the right basically ones in the front was in the back we can only answer the front one the Back being too many stairs. This is a big issue. The room had a big step up to the bathroom. The rooms were dirty, dusty, smelly and old. No toiletry articles actually had to ask for everything blankets, etc. not 4 star at all 2 at best. We booked 3 rooms and all 3 rooms sakes issues. My sisters room looked like there was blood on the wall.

Friends_and_family Family

6/10

Pleasant

16 Sep 2023

Susan

It was convenient to the Vatican- walking distance. Old facility.

Leisure Friends

6/10

Pleasant

14 Sep 2023

Lina

There is a lot of mix feeling about this hotel. The location is great about 5 min walk to the Vatican. The room are so-so. No big deal. The first room the Ac didn’t work and and u can see there where some water damage or stain in the wall also it smelled moldy in the first room. The second room was good just water stain in the walls but the biggest problem was the noise that came from the restaurant which is 2 feet next to the hotel and did not close till 2 am if your a light sleeper they will keep you up. With the loud talking Shout out the the two male staff at the front desk. They were every helpful

Leisure Family

8/10

Excellent

25 Aug 2023

Marshall

Refreshments in fridg

Business_and_leisure Self

4/10

Poor

21 Aug 2023

Allison

This hotel did not really look the way it looked in the pictures. We were excited about this stay but it was not what we expected. It was quite small, most of the lighting was orange, the walls must have been thin because we could hear the noise from the restaurant downstairs when we were trying to sleep, and there were bugs as well.

Leisure Friends

10/10

Exceptional

21 Jul 2023

Jose

Service and location

Leisure Self

10/10

Exceptional

02 Jul 2023

Ahmedali

Very accessible hotel in Rome

The location of this hotel is incredible if youd like to explore Vatican city and the more eastern parts of Rome. Its is a 10 min walk to either St Peters Square or the Vatican Museums. There is a lot of local shopping in close vicinity and also many restaurants and geletarias. Despite the location, the hotel itself needs a bit of work. There was no soap in the washrooms and the shower needs to be upgraded. If rooms are upgraded this would be a great hotel in Rome.

Friends_and_family Family

4/10

Poor

30 Jun 2023

Annisha

This property is very run down and dirty. The mirrors in the room I was given looked liked they were never cleaned. The bathroom was leaky and the water was not draining. I kept getting told they will fix the issues in the morning and that they didn’t have another room to move me too. I spoke with other people as I was there and they had the same issues. Luckily I was only there for one night. Don’t stay here believe me you will regret it!

Leisure Family

2/10

Poor

27 Jun 2023

Xuemei

It's very dirty! Toilet bowl doesn't work!

Business_and_leisure Family

2/10

Poor

21 Jun 2023

Gina

There was no AC or hot water in the room we had. I discovered that there was no hot water the day we checked in but were never told that. Took a cold shower on Day 1...the room was like 85degrees so it didnt matter. When i complained about the AC, there was no follow-up. They offered another room but the entire property was without hot water. It appears from the reviews this has happened before. I left after two days and went elsewhere for the remaining 3 nights. Ill be seeking a refund and am disappointed Expedia books packages with such a low rate hotel.

Leisure Family

4/10

Poor

04 Jun 2023

Amy

This was a very disappointing hotel - run down - smelly rooms - no roof deck bar - no breakfast- did not get 2 of the 3 rooms i booked yet waz charged for the larger rooms

Leisure Family

4/10

Poor

28 May 2023

Bryant

Check in was smooth no problems staff were pleasant. However, once my gf and I got to our room it was a turn for the worst. Found another persons hair immediately on the bed and on the ground. Stains on walls and floor however I can handle that. What I can’t handle is the fact there is MOLD and left over used Q tips lying on the table and in the shower. Additionally, sheets and towels left us feeling itchy. Would not really recommend this place unless you brought your own sheets and towels fr.

Leisure Partner

10/10

Exceptional

22 Mar 2023

Daisy

Great stay, clean hotel, easy to get around. Would stay here again it was very nice. The only thing was one of the night front desks guy made my friend very uncomfortable. He tried asking her out out of the blue and was very aggressive about it. She did not give any indication she was interested. The only other interaction she had with him was asking for toilet paper. So not sure what gave him the idea it was okay.

Leisure Friends

4/10

Poor

22 Feb 2023

Tunay

Wouldn’t come back

We didn’t enjoy our stay at the Orange Hotel in Rome. The room was dirty, especially the floors and there were no toiletries in the bathroom. Despite flagging this to the reception, nothing was done about it.
The floor had hairs everywhere and the bathroom hadn’t been properly cleaned. The rooms are very small and the mini fridge wasn’t working. Room was in old/poor condition. I don’t see how this is a 4 star hotel, this is 2 star quality at best. Better off spending a bit more and finding something else.
Only plus was the location.

Partner

2/10

Poor

12 Dec 2022

Ashley

Dreadful, and they ignore any complaints

So I thought I was booking a 4* hotel and I’ll give it as honestly as I can.

This isn’t a 4* hotel. The rooms are big with a fair sized bathroom but there are so many things that are wrong with this hotel.

• The AC wasn’t working so has to have a window open which meant it was noisy.
• The TV didn’t work - it’s usually in Italian anyway so this wasn’t a real issue but should still work
• There was no real duvet in the room, just a thin blanket and sheet so if you get cold easily, then good luck
• The shower was full of limescale and mould that after you used it, it would drip for ages making a loud noise onto the shower floor so you had to have both doors closed not to hear it

BUT the thing that tipped it for me, was I woke up and after about an hour of being awake, I was really itchy and it’s because the bed had bedbugs. I went to a pharmacy who said it was bedbugs and when I tried to contact this hotel about these issues, they didn’t want to know. I have sent multiple emails to them which have all been ignored and I certainly wouldn’t be going again.

It’s so disappointing as the location is perfect and even SOME of the staff) were lovely, it’s just if you read other reviews as well, the con’s definitely outweigh the positives here.

Self

10/10

Exceptional

27 Nov 2022

Norman

Very convenient because of the location

Partner

4/10

Poor

17 Oct 2022

Crystal

I loved the location, it was so close to the vatican. Shops and restaurants nearby. I did not liked all the hasle my husband and I went through because the door didnt want to open and we had trouble locking the door. There was never shampoo in the room or hand soap. We asked for hand soap and atleast the staff gave us a few but not enough. The shower was dirty and gave a creepy vibe. Overall just try not to stay here at all.

Leisure Partner

10/10

Exceptional

28 Sep 2022

que

Good hotel

Business Self

10/10

Exceptional

16 Sep 2022

Lacy

Spacious room

Leisure Partner

10/10

Exceptional

31 Jul 2022

Marshall

A very good location, very good staff

Business_and_leisure Self

6/10

Pleasant

02 Jun 2022

Miguel

Has Potential

This hotel has a lot of potential but needs some work. The location was good, I liked being out of right downtown Rome and closer to the Vatican. It was quiet and there was a street with some quiet restaurants close. The hotel itself had the decor of a hostel and looked like it needed a deep clean. The bed and tub and floors in the room were clean, but all the metal things in the room were rusted and the tiled bathroom needed a good cleaning. The shampoo dispenser was also empty the first couple of days. Like I said, it does have potential. The room was huge and I loved having a bathtub in the room. With a bit of an upgrade this could turn into a really nice hotel.

Partner

10/10

Exceptional

31 May 2022

Richard

They take the \"orange\" seriously!! Very cute place and great location for vatican visits and restaurants. Bar and restaurant were not open--the only bad thing.

Leisure Family

8/10

Excellent

27 May 2022

Trent

The roof top dinning area was closed. That was a main reason I came back.

Leisure Partner

6/10

Pleasant

17 May 2022

Tracy

Location was excellent staff friendly and helpful. Beds comfortable but pillows flat and hard. Very dissapointed there were no tea/coffee making facilities.

Leisure Friends

8/10

Excellent

09 May 2022

Keith

Great front desk staff No drinks facilities in the room bed had something to be desired

Leisure Partner