Name: Citygate Kamala Resort and Residence
Address: 64/168 Moo 5, Kamala Beach Kathu, Kathu, 83150, TH

10/10

Exceptional

18 Apr 2026

Alexander

Great stay. Clean tidy rooms with everything needed. Location close to beach and good central location to visit other areas of the island.

4/10

Poor

08 Apr 2026

KIRK

the rooms wear great however the pool has tiles missing form the floor the walk way around the pool had broken lights and electrics exposed the pool lights wear green with algid
the pool bar on the top floor had broken decking and looked tired and old
the smell of weed around the pool was disgusting
i have stayed hear three times and this will be my last
The good points wear the staff wear great and very helpful
Shame too see such a nice place start to fall into disrepair
on the up side the staff wear great and helpful

Family

10/10

Exceptional

05 Apr 2026

Adnan

I would hope for a frequent shuttle schedule assigned, otherwise it is a bit hustle to get to the main street spots. I used on-site Spa, very good, 7th floor club, a swimming pool with a nice F&B attached, very nice overlooking view too. Thank you!

Self

8/10

Excellent

21 Mar 2026

Filip

A bit unclear where to go all the time. Otherwise very Clean and great service

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Alison

We were in Kamala to celebrate my 60th birthday for 6 nights and it was one of the best travel experiences of my life. The accommodation was apartment style with spacious and separated kitchen, living, bathroom, bedroom and balcony areas. I travelled with 2 girlfriends and we each had our own room. Management tried to do the right thing by situating us in the same complex within close proximity of each other, however there was an adjacent property where earthworks were taking place so there was a lot of construction noise. We asked the wonderful team at reception if we could be moved which they accommodated on our second day so we weren’t inconvenienced in any way as the noise ceased promptly at 5pm. The breakfasts were scrumptious, there were plenty of pools to choose from, but our favourite was the New York rooftop bar and pool where we enjoyed cocktails and the best pizza any of us had ever had. There's a regular tuk tuk shuttle to Kamala Beach arriving there in less than 5 minutes but when one of them was booked out the driver happily came back to collect us outside of the scheduled time. It was only a 10-15 minute walk anyway with the village markets and lots of shops and eateries. Transport to other areas was easily accessible and economical using Grab, and we took advantage of that to go to the main shopping mall about 35 minutes away, as well as one of the best restaurants in Patong where we celebrated my actual birthday over dinner. The spa was absolutely glorious.

Friends

8/10

Excellent

27 Feb 2026

Michael

Clean room.

Partner

10/10

Exceptional

26 Feb 2026

margaret

Staff were great room was clean and breakfast was great

6/10

Pleasant

20 Feb 2026

Robert

The room is more worn than appears in website pictures. There is no vanity in bathroom only a sink which makes it hard to get ready for the day. Also no towel racks make it hard to know where to put your towels after a shower except the floor. Shower was weird, water sprayed everywhere, would get 1/4 of the bathroom floor wet while showering. Most everything else was fine. Wouldn’t recommend.

Partner

4/10

Poor

08 Feb 2026

Christopher J

No internet for entire stay. The entrance was lovely. but from there the whole hotel and amenities were extremely lacking. The buffet breakfast was fine, but choice limited if staying more than a few days. Pool so unhygienic it was disgraceful and missing large amounts of tiles, scum build up of many months along the water line. What looked like rust along the floor lighting in the pool. The rooftop pool was also full of scum and limescale built up on the water line, only 5 sun beds in that area. Also one of the pool lights was lying on the pool floor with the electric cable attached. Rusty screw holes visible. When pointed out to member of the staff, he said ‘ it’s no problem. It’s ok”. Mentioned to reception staff of poor quality/wifi, “so sorry”was the reply. Would definitely not recommend and would warn parents not to let children in the pool due to very poor hygiene. Very dated decor, in need of a total repaint and also forgot to mention building work on both sides of the hotel. One site only just started. Good location for walking to the beach.

Partner

10/10

Exceptional

07 Feb 2026

Jessica

Clean, nice rooms, 3 pools, delicious breakfast! My husband left his phone outside when we were checking out, we contacted them and they sent in a cab for us all the way to the rassada pier- very much appreciated!!! We we able to make our connection to phi phi island- thank you!!

Leisure

10/10

Exceptional

04 Feb 2026

Ali

Clean room, amenities and location

Leisure Friends

4/10

Poor

01 Feb 2026

Bradley

The room is showing signs of wear. The breakfast was always cold. Terrible coffee in the room. Pool was rusty. Bartenders make up drink prices as they go. I would not be booking again.

Friends_and_family Friends

6/10

Pleasant

15 Jan 2026

Elgin

shower Water temperature inconsistent (i could not finish a 10 minute shower with hot water), old building, housekeepers very inexperienced (they left my room door unlocked and open after cleaning once, and anyone could have just come in and taken things. They also left their dirty cleaning rags in my room more than once. I stayed 5 nights.), good amount of space in the suite, pool area is nice, WiFi was poor and unacceptable, not generally a nice hotel but nice location, would not book here again.

Leisure Family

10/10

Exceptional

09 Jan 2026

Iain

Room was really clean and spacious. Good free shuttle down to the beach. Would definitely stay here again.

Leisure Partner

4/10

Poor

08 Jan 2026

Jaen

The hotel feels neglected, receptionist are not welcoming and also do not respond to message or emails when asking questions days or weeks before your stay.

Partner

10/10

Exceptional

10 Nov 2025

Sade

The staff was nice and the room was excellent.

8/10

Excellent

10 Nov 2025

Alicja

Property is a condo rental with lobby counter 1.5 kms from Kamal Beach. Not many restaurants option in nearby . On the property grounds is a nice bakery with coffee shop plus lunch/dinner menu.

10/10

Exceptional

06 Nov 2025

cy

breakfast was great. staff was very friendly and the suite was always kept tidy

Leisure Partner

10/10

Exceptional

30 Oct 2025

Robert

Awesome hotel Friendly helpful staff had a great time hopefully bring better weather with me next time

Leisure Self

10/10

Exceptional

02 Sep 2025

Carlos

Is very modern

Business_and_leisure Self

10/10

Exceptional

15 Jul 2025

Paul

Loved the location, pool and room. The staff were friendly. We found the room very clean. Food was also great. We had the 2 bedroom which was just awesome. We would stay there again for sure.

Leisure Friends

10/10

Exceptional

19 Jun 2025

Suroj

Nice resort with good services and staff.

Leisure Family

10/10

Exceptional

06 Jun 2025

Tia

I loved having an apartment that was so modern and filled with all the amenities needed. Was nice having a couple pools aswell. Was not a far walk from the beach and had a small food market just a 2 min walk away

Leisure Partner

10/10

Exceptional

01 Jun 2025

Gary

The 3 Pools are amazing. The rooms were ordinary, however the view over the lights from the Phuket FantaSea and Carnival Magic shows were great at night

Leisure Family

10/10

Exceptional

03 Feb 2025

KIRANJIT

Good place, hope shuttle and bring us more places, check out late or more rooms available.

10/10

Exceptional

30 Jan 2025

AKHIL

Excellent experience

8/10

Excellent

20 Dec 2024

Ian

It was ok but the rooms need some maintenance

Leisure Partner

8/10

Excellent

26 Nov 2024

Luxana

Really nice hotel and pools. Buffet breakfast was good with a few different options. They do have a restaurant which we didn’t try.

The room has basic necessities - towels, dressing gowns, slippers, toiletries etc. Bottled water is provided every day. Kitchen is stocked with cooking utensils, plates etc but you need to buy your own ingredients. The room has a TV but no streaming platforms so best to bring a HDMI cable.

Daily housekeeping is good. Could be more thorough with thrirt

Hotel has a self service laundromat on the ground floor. Ample free parking with easy access to elevators to get to your room.

8/10

Excellent

23 Sep 2024

Peter

Very small room. Receptionist hmmmm…

Leisure

10/10

Exceptional

22 Sep 2024

Felipe

Loved it 10/10!

I would live there, honestly. The place is amazing, everything about it. The pool, the rooms and surprisingly the gym! This was the best stay I had in Thailand so far

Self

6/10

Pleasant

14 May 2024

JOHN

inconvenient

Leisure Friends

10/10

Exceptional

30 Mar 2024

Zoe

Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly

Leisure Partner

8/10

Excellent

25 Jan 2024

Brady

Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away.

Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.

Leisure

2/10

Poor

27 Dec 2023

Karen

This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .

Leisure Family

4/10

Poor

26 Apr 2023

Alexander

This place has only been around since 2019 and only just getting on its feet. The quality of the build is suspect and there are numerous hazzards, such as unprotected drops, railings and barriers that are insufficient to prevent falls and unevenly built stairs. It's an accident waiting to happen. In Europe or North America it would be shut down by building control until repairs and improvements were carried out.

6/10

Pleasant

17 Apr 2023

Allister

Affordable but not to everyone taste

The resort has a lot of facilities and is very affordable. I would however not return only due to the fact that the resort was mainly occupied by what one could only assume were digital nomads. Selfies, laptops, drones and staging exercises galore. It reminded me of work....The pools are great but even though most close at 6pm, visitors (with small children) were running around, playing games and drinking/smoking till 10pm/11pm at night. I could not reach reception as no resort book was in the room to alert them of the pool noise so did it via Facebook messenger. This was 5 days ao..still no reply. None of the pools were Adult only so if you wanted a quite float about in one of the pools, you'll likely be disappointed. Water pressure was a big issue and we only had 1 hot shower during our 5 night stay. Some decor are also in the wrong buildings. The Bangkok building has Brooklyn (New York) artwork on the ground floor. The New York building has an Eifel tower on the desk on the ground floor. Resort is 2min walk to the local market and roughly 10min to the beach, so well located. On this point, it is on a main rd though so expect some road noise. Staff were friendly but could have been more proactive. I find it unacceptable that no guest book was in each room to indicate emergency numbers..this is a standard in all resorts and with so many young families, a Dr's number will help in any emergency..but perhaps it is only condo's being managed by an outside party vs. a resort

Partner

10/10

Exceptional

19 Mar 2023

Tri

High quality room amenities and bedding. Good customer service. Shuttle to the beach is a plus. Breakfast has limited choice. Room cleaning is lacking, didn’t remove trash.

8/10

Excellent

01 Mar 2020

Danny

Liked everything about the property except noisy air conditioning. Otherwise everything good.👍

Leisure Self

10/10

Exceptional

16 Apr 2026

Maya

Sehr zufrieden gewesen

6/10

Pleasant

22 Mar 2026

Hege

Dårlig utsikt fra hotellet. Kun 4 solsenger på takbassenget. Bassenget nede var full av barnefamilier. Ikke noe for oss som liker god utsikt, solsenger. Fra bildene så det ut som det var sjøutsikt fra takbassenget på New York, det var det ikke. Det går heller ikke å sette kjøp på hotellet på din romregning. Det bør det være på et hotell. Vi hadde dette som kun en en natts transfer hotell, for å dra videre på øyferie. Glad for at vi slapp unna med en natt her. Sikkert bra for de som ikke er opptatt av utsikt.

8/10

Excellent

15 Mar 2026

Anders

Nice and central place to stay, didnt use the pool but looked ok

Self

4/10

Poor

11 Mar 2026

Frederik

Poolen er ret beskidt. Værelset er nogenlunde. Kedelig morgenmads buffet. Har rejst til thailand hvert år de sidste 16 år og dette hotel er en af de ringeste jeg har besøgt. Det skal os lige siges at jeg altid foretrækker ret lækre hoteller. Dette er første gang i Kamala.

8/10

Excellent

08 Mar 2026

Kenneth

Nice room - not enough sun beds by the pool -

6/10

Pleasant

02 Mar 2026

Kajsa

Poolen var så smutsig att vi inte ens gick i den

10/10

Exceptional

17 Feb 2026

Mats

Ja

Partner

6/10

Pleasant

12 Feb 2026

Paula

This hotel was quite big including apartments for longer stays and hotel rooms.The atmosphere was strange, not welcoming. Quite distant.Thewhole block was very outdated.Pool area very unclean. blockk

Partner

10/10

Exceptional

08 Feb 2026

Celine

Amazing hotel, great staff, clean and nice! Recommend!

Business Family

6/10

Pleasant

05 Feb 2026

Abdulruhman

Alles

Leisure Friends

6/10

Pleasant

19 Jan 2026

Henriette

Helt greit hotell ca 10 min fra Kamala stranden. Veldig hyggelig betjening, gode senger. Fine rom, føles litt som et byhotell, med høye bygninger. Perfekt for unge som vil trene på ferie og ikke bryr seg om at det er en anleggsplass rett over veien for hotellet. De startet ikke før 10.

Partner

8/10

Excellent

06 Jan 2026

Gerardo

Nice