Name: Hotel Lundia
Address: Knut Den Stores Torg 2, 2, Lund, 222 21, SE

8/10

Excellent

24 Jun 2026

Graciela

Very convenient from the train station. Clean hotel and very helpful staff. Excellent breakfast.

Partner

2/10

Poor

04 Jun 2026

Pearse

I am writing to formally complain about my recent stay at Hotel Lundia. Having stayed here four times previously with good experiences, I understand mistakes happen, but the lack of follow-up regarding my issues has been incredibly frustrating.

Checking in late, I found the reception unmanned. The light switches in my room were completely broken, meaning I could not turn off the main lights or turn on the bathroom light. It looked like a long-standing maintenance issue.

Seeking help, I faced a complete failure in communication:
⬤ A card in the room listed a number that only led to voicemail.
⬤ The number on the website went nowhere.
⬤ The number in the lift led to an answering machine.

Eventually, I found a phone at reception and spoke to a helpful staff member, but no one could come to fix it. I spent an hour trying to resolve this, ultimately having to remove the light bulb myself just to sleep.

The subsequent customer service was worse. The night staff member implied I would get a refund, though he later denied this. There was no proactive follow-up from management. I later received a review request; instead of leaving a public complaint, I sent a private message detailing the issue, which was completely ignored. When I emailed the staff member again, he corrected my memory regarding the refund but offered no apology or compensation.

I have reached out via three different methods and received zero meaningful response. I am deeply disappointed by this treatment.

Self

8/10

Excellent

16 Apr 2026

Ambre

Centrally located, clean room. Wifi is a bit slow at times, but good overall.

8/10

Excellent

16 Feb 2026

Greg

Lovely clean room but missing a kettle or even a bottle of water, a bit of a miss when there appeared to be no one working behind the bar when I returned from eating out as there is no evening food service at the Lundia. There used to be coffee machines in the corridors but these have gone as well. Maybe vending machines would be a good idea?

Business

10/10

Exceptional

14 Oct 2025

Annamarie

Breakfast was good

8/10

Excellent

20 Sep 2025

Jeremy

Booked a suite, which was nice, but it was not as nice as advertised. Staff were friendly enough, but in general, it was mostly an average experience. But it is right on point for the cost of the hotel, and there is no need to worry about the hotel's amenities too much with it close to all that Lund has to offer.

Business Self

10/10

Exceptional

17 Sep 2025

Phei Lin

Room is small but good for one person on a short stay. No work desk, just a small coffee table and armchair.

Business Self

10/10

Exceptional

13 Aug 2025

Verified traveler

Great hotel.

Stayed in a spacious, clean and comfy family room. Great hotel very close to the train station and centre. Would stay here again.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Shahrzad

Cleanness

Leisure Self

8/10

Excellent

10 Aug 2025

Diana

My original booking was for two nights (Aug. 1 and Aug. 2), but when my daughter got to the hotel before we arrived, she told a young woman employee that we would need THREE nights, and the employee indicated she would take care of added a third night. However, Sunday night our keys would not let us in the door, and we had to go to the Grand Hotel in the rain and wait quite awhile for the front desk to accommodate other guests to get our issue resolved. Evidently we were charged more because the third night was not done through booking .com. I feel we should be refunded the difference between the booking. com rate and the hotel rate since my daughter was not told we would have to go back into booking .com to add a third night.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Armstrong

Staff exhibited higher level of professionalism. Room was superb & clean. Fast internet access.
Location, Location, Location! Hotel is steps away from Lund Central Station. Very safe & walkable neighborhood with easy access to historic sites, the University main campus, restaurants, cafes, stores, public transportation.

10/10

Exceptional

23 Jul 2025

John

Very satisfied and grateful customers.

We particularly appreciated the efficiency and courtesy of the cleaning team. Also the availability of the downstairs sitting area (and tea) throughout the day. Location was excellent for our needs.

Partner

10/10

Exceptional

07 Jul 2025

Dani

It‘s in the middle of the town. You need no care. The station is near by

Leisure Family

6/10

Pleasant

29 Jun 2025

Gordon

Nice hotel, but terrible breakfast

Nice hotel and comfy beds but breakfast is terrible.

Self

6/10

Pleasant

17 Jun 2025

Veronique

Very well located in central Lund. Friendly staff.
Hotel is dated. Rooms are tiny.

6/10

Pleasant

10 Jun 2025

Freek

Good central location, price a bit high for the room type. Breakfast ok, but too basic to charge extra.

Business_and_leisure Family

8/10

Excellent

05 Jun 2025

Zuzana

Very good

Business

10/10

Exceptional

19 Jan 2025

Edgar

Great stay as always. However, I thought I was getting a room with a desk, but I did not. This made it difficult to do my work. The breakfast was very good, but it had fewer offerings than in the past, such as a loaf of good bread. Despite this, I enjoyed the stay and hope to return soon. I especially enjoyed using the hotel bicycle to get around Lund.

Business Self

8/10

Excellent

27 Dec 2024

Kellee

Great traditional style hotel. Great location.

Leisure Partner

10/10

Exceptional

03 Oct 2024

Stanislav

Nice, spacy, convenient - right in the center close to trains, restaurants and shops.
I flew from USA and came to the hotel at about 1 PM and the lady at the registration desk would not let me into the room until 3 PM - I highly doubt that there were no ready rooms earlier rooms and cleaning was finished in all of them at 3 PM. In the next hotel on Copenhagen we arrived at noon and were given the room keys right away.
We also did not like the shower - too messy. Other than that it was great, including modest but pretty decent breakfast.

Business Partner

8/10

Excellent

05 Sep 2024

Karolyn

excellent location

10/10

Exceptional

28 Aug 2024

Verified traveler

Great!

Nice room. Friendly people. Great location.

10/10

Exceptional

27 Aug 2024

Lisa

This was a lovely, functional hotel which offered a superb breakfast. The room was comfortable and clean. We arrived. Wry late but were given details on how to retrieve the key.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Bryn

Beautiful place! We only stayed for one night as we were just passing through. But will definitely remember it for our next trip. Thank you!

Leisure Family

8/10

Excellent

20 Aug 2024

Badari

Excellent location with minimal space

Leisure Self

6/10

Pleasant

10 Jul 2024

Raphael

Overall the hotel seems to be overpriced. The check-in process was very inconvenient since I had to go to another hotel to pick up my key card. It was on a Sunday afternoon though; not at odd hours. The first day the bathroom was not cleaned.

Business Self

10/10

Exceptional

16 Jun 2024

Adelita

Proximity to train station is a big plus. The bed was comfortable and the bathroom was clean. Only the window shade was a bit difficult to lower.

Leisure

10/10

Exceptional

12 Jun 2024

Verified traveler

Convenient location, close to train station and university, supermarket pharmacy, 7-Eleven and it is in the center. Nice restaurants all around. We have stayed at this hotel every time when we visited our daughter for years.

Friends_and_family Family

8/10

Excellent

24 May 2024

Valerie

Convenient location

The hotel is conveniently located, but a bit dated. The room was a decent size. Check in and checkout were all automatic so we didn’t see any staff. Overall it was fine for a night passing through Lund, but I’m not sure I’d want to stay much longer.

Partner

8/10

Excellent

19 May 2024

Benjamin

Lovely boutique hotel located close to Lund Central station which made seeing other parts of Sweden most convenient. Hotel does not have air conditioning per se but did have a radiator and desk fan in the room. The included breakfast was a bonus.

Leisure Partner

10/10

Exceptional

13 May 2024

Nathalie

A bit noisy outside during the night but everything else is perfect.

Leisure Family

10/10

Exceptional

31 Mar 2024

Neal

Hotel staff were very friendly. Easy access from the nearby train station. The hotel is very clean and modern.

Leisure Family

2/10

Poor

21 Mar 2024

Dagmar

This was my third stay at hotel Lundia. 2 first trips were really good. Lovely clean comfortable rooms. This time i was given an outdated room. Lights were flickering as a disco. There was no heating and it was zero outside. Slept in my coat. Furniture was broken. Shower leaked all over the floor. Mattress were thin, worn and could feel all the springs. asking receptionist to please go put the heating on she answered “how long are you staying” At this point I was so cold and tired I checked out early.
When I arrived at the hotel at 2pm I was told room was not ready. I was sent to basement to store my luggage. Was given the code for the door. So luggage was not safe as anyone who stored luggage there had full access.
If you are ok with playing roulette for a good nights sleep go ahead and stay there. My next trip to Lund, I will be staying elsewhere.

8/10

Excellent

17 Jul 2026

Lena

Vi hade bokat ett rum för tre vuxna. Två av sängarna var bra men den tredje var bara 80x180. Väl kort för vuxna. Min man och son är 1,95 tur att jag är kortare. Det borde stå i rumsinformationen när man bokar att det inte är en säng för vuxna.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Dolf

Bra läge men svårt att komma framtill med bil. Medioker frukost med kladdiga frallor. Bake off type. Hade hellre ätit frukost på bageriet mitt emot.

Partner

10/10

Exceptional

08 Jul 2026

Oliver

Trevlig, glad och hjälpsam personal som jag byggde en väldigt fin relation till. God frukost, till och med Kalles kaviar fanns, inte alltid det händer på ett hotell. Städningen av rummen var anpassade efter mina behov och ordentligt utfört. Jag var aldrig i baren, svårt att säga. Men hotellet hade en rabatt till biografen jag använde mig av och såg en film senare på kvällen en dag. Fick byta rum tre gånger, sista rummet blev mitt sista, nyckelkortet funkade därefter bra nog.

Self

6/10

Pleasant

04 Jul 2026

ALBERT

Terrible breakfast otherwise nice place, very central and convenient. Skip the breakfast and try any of the good pastry shops around. The hotel has parking (295 SEK/day). The check in is an autocheck in on an ipad.

Partner

8/10

Excellent

04 Jul 2026

Pia

Ligger precis vid Lunds centralstation och mitt i centrum. Behändigt med digital in- och utcheckning.

8/10

Excellent

02 Jul 2026

Grethe

Rigtig dejlig morgenmad! Rigt udvalg og croissanter fremragende!

Partner

6/10

Pleasant

29 Jun 2026

Maria

Bra frukost men ingen luftkonditionering i rummet

Partner

6/10

Pleasant

24 Jun 2026

Sandra

Op zich een mooie kamer, op de 4e verdieping, superior room maar veel te warm omdat het bovenin was. Geen climate control, alleen een ventilator.
Zelf inchecken op zich geen probleem. Zo goed als geen personeel gezien behalve de klusjesman op de gang een paar keer.
Matig ontbijt met koffie uit grote thermosfles.
Geen waterkoker met mogelijkheid zelf koffie te zetten op de kamer.
Enige voordeel was de ligging; in het centrum, pal bij station.

Business

8/10

Excellent

19 Jun 2026

Margreet

Prima kamer met gezellige sfeer. Ontbijt goed. Auto kon in garage

Partner

8/10

Excellent

15 Jun 2026

Daiki

ルンドの駅近で商店街のそばという非常に好立地なホテル。

部屋は清潔で狭すぎず、バスタブ付き。
スタッフの方も親切。
ロビーは広くないが、朝食用のスペースが広く充実しており寛げる。

総じて良いホテルでした。

しかし、学生街でもそこはさすがの北欧価格で、お財布には優しくないのでご注意を(笑)

Self

8/10

Excellent

15 Jun 2026

Anna Maria

Jätte bra läge, mitt i stan. Enkel in och utcheckning. Fina och rymliga rum som var välstädade. Skön säng. Nyttjade inte bar eller frukost, så kan inte uttala mig om den eller personalen.

Self

8/10

Excellent

12 Jun 2026

Tom

Lite annorlunda med att det inte fanns någon reception utan att man fick göra hela incheckningen själv. Lite opersonligt mottagande!

Partner

8/10

Excellent

11 Jun 2026

Jim

Frukosten var bra, men inte fantastisk. Adekvat, men helt klart sparsam. Bra musli.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Elias

Utmärkt hotell i perfekt centralt läge nära till allt.
Fin standard, enkel själv-check-in/out, rummet rymligt och rent med bekväma sängar och bra dusch. Rekommenderas.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Helena

Det var jättebra. Vi bodde en natt. Nöra till allt

8/10

Excellent

07 Jun 2026

Magnus

Träffade ingen personal, checkad in själv.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Göran

Mycket bra läge

Partner

8/10

Excellent

03 Jun 2026

Ronny

Bra själv incheckning, fin frukost. Fina rum

Business

10/10

Exceptional

31 May 2026

Ann-Sofie

Fräscht med väldigt serviceminded personal.
Helt ok frukost.
Kanonbra läge väldigt nära centralen och mitt i citykärnan.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Mai-Britt

Dejligt hotel, med super beliggenhed, lige i centrum. Godt med parkering med direkte adgang til hotellet. Meget imødekommende og hjælpsomt personale.
En rigtig god oplevelse. Kommer gerne igen.

Friends_and_family Family

8/10

Excellent

29 May 2026

Peter

Självincheckning är ingenting jag är särskilt förtjust i.

Partner

8/10

Excellent

28 May 2026

prajeet

No a/c for hot days and noise from the street when room window opened

Self

8/10

Excellent

22 May 2026

Dagny Berit

Stängt i baren vid 20-21 tiden

Self

4/10

Poor

20 May 2026

Leif

Rummet luktar illa (unket, avlopp) . Endast en handduk, en tandborstmugg. Enkelrum omgjort till dubbelrum.

Partner

10/10

Exceptional

18 May 2026

Caroline

Fantastiskt mysigt hotell men bra frukost! Såg inte mycket till personal och hade ingen kontakt men digital in och utcheckning var smidigt. Hade bott här igen!

Friends_and_family Family

6/10

Pleasant

18 May 2026

Per

Frukost var något mager, skulle önska mer av allt.

Business

8/10

Excellent

16 May 2026

Marie

Praktiskt och enkelt, nära stationen. Retrokänsla 60-tal. Lite oljud från gågatan mitt i natten. Ganska enkel frukost, men det vi äter på morgonen fanns.

Partner

8/10

Excellent

16 May 2026

Vivian

Dejligt og centralt hotel.

10/10

Exceptional

15 May 2026

Reigun

Lite torftig - snål!

Business

10/10

Exceptional

14 May 2026

Mantre

Bra centralt läge nära tågstation.
Utmärkt frukost. Hjälpsam personal.

Self

6/10

Pleasant

13 May 2026

Gunnar

Väl kallt i rummet. Hoppas det vet 18 grader. Bra att det fanns hårfön att värma sig med.

Friends_and_family Friends

8/10

Excellent

10 May 2026

Annika

Bra läge, smidig in/ut-checkning och tillgång till garage

Partner

8/10

Excellent

09 May 2026

Petra

Underbart boende, mysigt och nära till allt.

Friends_and_family Friends

4/10

Poor

06 May 2026

Peter

Väldigt slitet med en känsla av att 70-talet stannar för gott. Rummen doftar av thaikök

Partner

8/10

Excellent

03 May 2026

Janet

Frukosten var bra.

Partner

10/10

Exceptional

03 May 2026

Maj-Britt

Trevlig svit, perfekt för 3 personer.

Friends_and_family Friends

8/10

Excellent

02 May 2026

Mikael

Kaffe maskin i entre. Eller på rum en, är ju något man saknade,

Partner

10/10

Exceptional

29 Apr 2026

Niklas

Topp

4/10

Poor

29 Apr 2026

Anna-Karin

Incheckning erbjöds online. Sedan skulle man ändå checka in själv när man som jag kom sent på kvällen och då besvara delvis samma frågor igen.
Rent och fräscht. Bra frukost. Knappt någon personal synlig.

Self

2/10

Poor

29 Apr 2026

Shala

Det saknas personal hela tiden. Få hjälp med taxi m.m. så måste man sticka in huvudet i köket. En enda stressad personal som får göra hela jobbet. Hur mycket ska ni spara på personlig service när folk ändå betalar för vistelsen. Fattas bara att städa rummen också. Totalt sett mycket dålig upplevelse tyvärr. Teven funkade inte. dålig luft i rummet, usel utsikt.

Self

8/10

Excellent

29 Apr 2026

Stein

Bra frokostmeny. Bar er ikke operativ annet enn i meget korte stunder, ikke eftermiddag/kveld.

6/10

Pleasant

28 Apr 2026

Lise

Jeg oplevede desværre at værelserne på 4. Sal var ekstremt varme og at taget gav sig hele natten så fik ikke meget søvn.
Sengene dejlige men indeklimaet intenst.

Self

8/10

Excellent

28 Apr 2026

Didrik

Okej säng, fint bad, medioker inredning av hotellrum. Okej frukost. Funkar för affärsresa.

Business

6/10

Pleasant

27 Apr 2026

Liza

Oerhört varmt rum. Där solen legat på utan att någon dragit för gardiner. Dessutom var ett jättestort handdukselement på i badrummet där temperaturen säkert var 50 grader.Därför mycket dålig sömn första natten då rummet var kokhett. Frukosten var undermålig i förhållande till priset. Inget fungerande kylskåp på rummet. För dyrt hotell i förhållande till vad man får.

Partner

8/10

Excellent

26 Apr 2026

Robert

Bra frukost
Centrali i Lund

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Birgitta

Prima

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Jörgen

Träffade ingen och åt inte frukost men hotellet var bra med mycket bra läge.

Self

6/10

Pleasant

25 Apr 2026

Roger

Små slitna rum, begränsat utbud till frukost

Self

6/10

Pleasant

17 Apr 2026

Therese

Extremt opraktiska detaljer, särskilt i badrummet. Handdukshängare som inte håller upp handdukar, sminkspegel för högt upp, duschvägg som inte stoppar vattnet att rinna ut på golvet.
Dålig frukost! De lägger t ex fram 1 st leverpastejskiva i taget. Och varför har man äggdelare om man bara har löskokta ägg.
Om man vill slippa träffa personal vid in- och utcheckning är det dock ett perfekt hotell.

Self

10/10

Exceptional

13 Apr 2026

Markus

Ja

Self

8/10

Excellent

12 Apr 2026

Richard

Allt ok

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Kaj

Kunde varit flera juicer, både lös och hårdkokta ägg, och gärna varma

Partner

8/10

Excellent

05 Apr 2026

Gorm

Særdeles god beliggenhed. Fungerer fint

Partner

10/10

Exceptional

05 Apr 2026

Alexandre

Very good stay and personal. Perfect location. Also very easy to check in and out.

Partner

10/10

Exceptional

05 Apr 2026

Sebastian

_

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Irene

Min kæreste og jeg havde booket en enkelt overnatning, og det var ganske fint til en enkelt overnatning, men vi havde nok været kede af de fejl og mangler som hotelværelset indeholdt hvis vi skulle være der i en uge. Der var ikke det rette fald på gulvet i badeværelset så hele gulvet var oversvømmet efter et enkelt bad og vandet var på vej videre ud af badeværelset. En del pærer var sprunget på badeværelset så der var ikke godt lys til at lægge makeup og makeupspejlet hang så højt så jeg kunne knapt se mine øjne i det. Vi fik heller aldrig varme ud af varmeapparatet men håndklædetørreren kunne med lidt god vilje varme værelset op. Hvis man er lysgeneret så mangler man også mørklægningsgardiner. Persiennerne er ikke gode nok til at holde morgenmødet ude.

Morgenmaden var rigtig fin, men der var simpelthen så koldt i lokalet så selv personalet hoppede for at holde sig varme. Man skal huske jakken eller en tyk trøje.

Partner

8/10

Excellent

02 Apr 2026

Birgitte

Fin morgenmads buffet. Fint hotelværelse.
Kunne dog godt bruge engelsk nyheds / filmkanaler på tv’et.
Alt i alt et rigtigt fint ophold - med perfekt beliggenhed. vi kommer gerne igen

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Anders

Utmärkt frukost

Partner

8/10

Excellent

28 Mar 2026

Per

Medelmåttig frukost

6/10

Pleasant

23 Mar 2026

Hannah

Kom sent och sov bara en natt.

8/10

Excellent

22 Mar 2026

Monia

.

Partner

10/10

Exceptional

20 Mar 2026

Evelina

Perfekt frukost

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Paul

V

10/10

Exceptional

28 Feb 2026

Peter

Perfekt allting. Billigt, bra frukost, välstädat,
För min del kunde det inte vara bättre.....

Self

6/10

Pleasant

26 Feb 2026

Johan

nn

6/10

Pleasant

25 Feb 2026

Peter

Helt ok, dock väldigt lyhört mellan rummen

2/10

Poor

15 Feb 2026

Gunilla

Vi kunde inte sova då det lät som om någon flyttade runt möbler i rummet ovanför. När jag ringde receptionen sa de att det nog var Burger King restauranten vi hörde. Rekommenderas ej!