Pala Suites

Italy , Naples
Naples, Via Giovanni Paladino, 5
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20 reviews shown

8/10

Excellent

15 Jun 2026

Andrew

Excellent staff and great location.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Francesca

We stayed 2 nights at Pala Suites in one of the double rooms (we were 4 people). The location was perfect: in the heart of the historic, cahotic, wonderful, and unique centro storico. Rooms were clean and functional. Staff was amazing: they even booked a restaurant for us. The little balcony was lovely!

10/10

Exceptional

18 Apr 2026

Roberta

Great location right in the heart of the historic city center. The hotel is on the third floor. Check-in and check-out can be a bit confusing since you need a key to use the elevator, but it does make things feel more secure. The place is very clean, and the staff are really helpful and friendly.

Partner

10/10

Exceptional

08 Apr 2026

Zalina

When we first walked up we weren't sure what to expect. It was a little hard to find and it was on the 3rd floor of a residential and office building that has a courtyard with a business in it. The entrance is not on the street. We had to ask someone on the street where it was once GPS told us we had arrived. Unfortunately when we arrived, the elevator wasn't working so we had to lug 5 suitcases and our shoulder bags up 3 flights of stairs (7 sets of stairs). It also made us weary of using the elevator the rest of the stay so going up and down 7 sets of stairs was a bit rough, especially after walking 20,000+ steps a day.

All that said, it was a wonderful stay. The staff was very kind and helpful and the owner, Bruno, was even more so. He talked my husband through a whole map of Naples and where to go and personally made sure to book us a taxi on our departure date, which happened to be on Easter Sunday and even met us on that date to ensure our taxi arrived. We stayed in the Guantai Room and are a family of 4 with kids ages 11 and 14. It was an adorable room, super comfortable, extremely spacious and exceeded our expectations. Since my son is 14 and nearly 6' ft tall, we had to have the couch pull out into a bed. We paid an additional one-time fee of 40 Euros for this, but it was worth it. The bed was Queen size and very comfortable. Great location, too. We would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Raju

We had a wonderful stay in Naples. The location was safe with lot of entertainment and dining options in walking distance. The front desk and rest of the hotel staff very great and we would book again if staying in Naples

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Aaron

Clean room and great location. My family of 4 was able to rest comfortably and get around Napoli with ease.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Paul

very nice and comfortable property

Self

10/10

Exceptional

27 Apr 2025

autumn

A must stay in Naples

This place was amazing! One of the best we have stayed in Italy. Modern, clean, amazing location, check in was flexible and service great! They have recommended rations of restaurants and things to do on a map of the city! Couldn’t recommend this place more! Everything was excellent and room was big!

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

Verified traveler

Great stay

Absolutely loved our stay at Pala Suites and we would definitely stay again if we were back in the area - lovely large two storey room with balcony right in the historic centre of Naples, perfect location for loads of great restaurants and very close to all the attractions! I couldn’t believe how quiet the room was considering you are in a very busy area and the room was overlooking the street!

Room was very clean! We appreciated the coffee machine and whilst there is not breakfast included, there are lots of places nearby to grab breakfast!

The only minor thing was that if you have a shower at a busy time in the morning, the water could go a bit hot and cold! Pretty much perfect in every other way though!

Partner

10/10

Exceptional

17 Sep 2024

Joy

A gem jn Napoli

Wonderful large room, well sound proofed, very comfortable and clean, everything you need is there, great host Giuseppe. In historic center of Napoli

Self

8/10

Excellent

26 Apr 2024

John

Large unit 2 stories beautiful large windows and balcony and high ceilings. Right in the heart of tons of people restaurants and action. Wonderful check-in man was helpful and kind. Very strong Smell of garlic right in our unit our whole stay from restaurant underneath us. The units above us were incredibly loud til wee hours of the morning due to dragging furniture...thumping shoes on the ceiling (their wood floor) but what can you do....other apartments above...barking dogs which we have discovered is a common thing in Italy and owners in multiple cities have no care or discipline about dogs barking so we weren't surprised to hear it at this property as well. It's part of travelling lol. Enjoy Naples.

Leisure Partner

8/10

Excellent

29 May 2023

Melody

The location is very central to seeing sights. The room was spacious. The stairs to the loft upstairs are a little scary but ok. The reception was welcoming. They aren’t there in the mornings but we’re available by texting through WhatsApp.

Friends_and_family Family

10/10

Exceptional

14 Feb 2023

Adam

Giuseppe was a great host, easy to reach via Whatsapp and happy to help with anything. Room was very comfortable and location is excellent. Grazie mille!

Leisure Partner

10/10

Exceptional

30 Jun 2022

Cristine

We travelled Italy for our honeymoon (we are from Canada) and this was our favorite hotel and area! Unique, clean room with great mini fridge options, awesome AC, and amazing lively area with nearby resturants. Would def reccomend to friends!

Leisure Partner

8/10

Excellent

24 Jun 2026

Amalie Meling

Enjoyed my stay all in all. Great to have AC both upstairs and downstairs. Also clean room. It is quiet from the outside noise (which is most important), but you can hear the reception very well. Luckily there’s no common areas, so you only hear the occasional conversation. And cleaners.
They could have done some easy things to make the suite nicer, it’s a beautiful room, but it’s not very cozy. Light is very hard and bright. No way to have a cozy evening in. The kitchen is alright for simple cooking, but it’s not very well equipped. WiFi was terrible. Coffee machine was great though!

Self

10/10

Exceptional

24 Jun 2026

Marcel

Viel Platz, modernes Bad, gute Betten, toller Balkon und kleine Kaffeemaschine.

Friends

10/10

Exceptional

04 Jun 2026

Louise

Unique accommodation in the middle of the old town. Despite the hustle and bustle outside, not a sound was heard in the room. The staff is wonderful and takes care of all requests in a minute, just write on WhatsApp. Will stay here again if I go to Naples again.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Felix

Good service and a good location.

Friends_and_family Friends

10/10

Exceptional

18 May 2024

Antoine

In volle centrum en toch behoorlijk stil. Goede uitrusting, al zou een kleine keuken van pas komen voor een ontbijt.

Leisure Partner

10/10

Exceptional

20 Oct 2023

Inge

Tolle Unterkunft im Centro Storico. Wir hatten das Zimmer Nilo. Ich würde beim nächsten mal eines der anderen Zimmer nehmen, weil sie größer und vom Design noch schöner und gemütlicher sind. Die Lage ist zentral, schlafen nur mit geschlossenen Fenstern. Dann ist es sehr ruhig. Alles ist gut erreichbar . Restaurants direkt auf der gleichen Straße. Alles in allem : man ist mitten drin und kann das neapolitanischen Leben Life miterleben. Der Besitzer Bruno ist sehr nett und hat uns gute Tips für Eden Aufenthalt gegeben.

Leisure Family