Name: Decumani Hotel de Charme
Address: Via San Giovanni Maggiore Pignatelli, 15 D, Naples, 80134, IT

6/10

Pleasant

15 Jul 2026

Neil

Lovely hotel in a former palace, with accommodating staff, clean as can be. BUT if you’re driving a car it’s impossible to access, and Naples is dirty and defaced. Overpriced touristy restaurants as well. Wish the hotel was in another city

Partner

10/10

Exceptional

07 Jul 2026

KATHY

Location is good for old town area .
Couple nights are good . Whole area is too old . Worth to visit for couple of nights .

Friends

10/10

Exceptional

30 Jun 2026

Khalida

👍

Family_with_children

8/10

Excellent

08 Jun 2026

Kenneth

Very nice hotel, its location, nice staff. Fabulous breakfast room and buffet breakfast could be a little better such as larger room more storage and sockets
for chargers. Upgrade to comfort

Partner

10/10

Exceptional

05 Jun 2026

Tracy

Excellent location. Beautiful property and amenities. Breakfast staff were very friendly and attentive. You wouldn’t know from the outside but it was stunningly beautiful inside and we would recommend.

Family_with_children

10/10

Exceptional

17 May 2026

Shaoming

The hotel is in a great location. On a quiet street but close to the center of the old town.

Very unique historical building with large room and great breakfast

Partner

8/10

Excellent

16 May 2026

Bret

Fun getting to amongst the alleyways of Naples. Easy to walk to restaurants and bars. Also walkable to Naples Archaeology museum. Friendly and helpful staff.

Partner

8/10

Excellent

13 May 2026

Rose

Everything was lovely and the staff was amazing friendly and very helpful.

Partner

6/10

Pleasant

12 May 2026

BRADLEY

There are many positives and very few negatives, but the negatives far tip the balance of the overall value and feeling we had. My wife and I flew into Milan for 8-days where we already had a nice hotel booked and paid for, however due to poor weather we decided to take a high-speed train to Naples for 2-nights. We had checked into our hotel in Milan, it was nice and very much had working air conditioning. Upon checking into our room in Naples we had NO working air conditioning. We called the front desk where I was expecting an explanation about how the local laws prevent the use of air conditioning in public spaces, but instead was told \"we see the air is on and working\". I confirmed it is indeed one, but NOT working. They said \"WE WILL LOOK INTO IT TOMORROW\".... which they never did. We didn't even need air conditioning, we just needed circulation of air as the room gets hot and stuffy without air moving around the room.

SO the solution? Well what we thought was a window was not, but rather a shared balcony with the next door room. We were able to open our door to allow cool air to come into the room which was fine that first night, but the second night was a MAJOR problem. The second night the noise never ended outside--partying, loud cars, SMOKING. Finally at 2am, we angrily got up to close the door. We did not sleep much at all. We will NEVER stay at this hotel again, no matter how friendly the staff was, how good the breakfast was, etc. NOT acceptable!

Partner

6/10

Pleasant

08 May 2026

Dawnelle

Bed was very uncomfortable

6/10

Pleasant

29 Apr 2026

trevor

Breakfast was amazing. The only complaint was that the garbage pickup was very early morning and the room is not soundproof so we were woken up by the street noise before 5 am both mornings

10/10

Exceptional

21 Apr 2026

Kellie

Great location near the action but quiet street. Lovely historic property with character. Breakfast room charming and breakfast was great. Bathroom a little challenging for 6 ft 5 spouse with open shower but other than that, no complaints.

Partner

6/10

Pleasant

20 Apr 2026

Jose

Francisco is amazing, proactive, empathetic, and goes beyond basic duties to create a memorable guest experience. He genuinely cares about guest comfort and is very professional. The head housekeeper is also accommodating and helpful. Breakfast is good.
The hotel room is very dark and gloomy. Considering that the hotel is historical and has no windows except the balcony, they should install stronger and more lightning fixtures. A desk and chair are missing. Everything is dark including the closet. Needed a flashlight to see the safe deposit box to open. No box of tissue (Kleenex) among the toiletries but the head housekeeper kindly provided when I requested for it. The shower is not safe for guest with mobility issues. It is not senior-friendly. Grab bars would be helpful.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Joanne

Beautiful hotel.
Excellent location
Friendly and helpful staff
Highly recommend

Family

10/10

Exceptional

03 Apr 2026

James

Very nice breakfast.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

James

Very friendly staff. Nice room and very good breakfast.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Jeffrey

Small hotel, that should be classified as 3 star for dated rooms that need a serious remodel beyond just shoving in a jetted tub and adding a cheap sprayer handle in the bathroom. Room was large with vaulted ceilings so could be very nice. The room was clean, just run down. The best part is the 2nd floor where breakfast is served in the ballroom. That is beautiful, breakfast is good and espresso was also good. One morning they even had a pianist. It feel luxurious there then you go back to the room. Room had old French doors to the balcony so could hear traffic and people all night. They give ear plugs in the room so they know it is an issue.

Family_with_children

10/10

Exceptional

29 Mar 2026

Paolo

Excellent breakfast. Kind staff. Good location.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Traci

Great staff 😊

10/10

Exceptional

24 Mar 2026

John

Nice hotel tucked away in a narrow street. Lots of restaurants and coffee shops in the area. Nice breakfast options and we enjoyed their bar.

Partner

8/10

Excellent

23 Mar 2026

Francisco A

The place is near of places to visit.
The staff is very helpful and offer a breakfast box for all of us because we were leaving early

10/10

Exceptional

08 Mar 2026

Simon

Clean room , staff friendly , loads of shops,bars and restaurants near. No hot tub

Friends

10/10

Exceptional

06 Mar 2026

Stuart

Stayed for 4 nights in March. Lovely hotel great location and really good breakfast. The breakfast room is exquisite. Highly recommended

10/10

Exceptional

16 Feb 2026

Andrew

Room was very clean, the staff was attentive and friendly, and the breakfast was good. The location was ideal, right in the heart of the
city.

8/10

Excellent

16 Feb 2026

Joao

Breakfast

10/10

Exceptional

31 Dec 2025

Allan

This is a wonderfully managed very charming hotel in the hyperkinetic heart of Naples. Situated in a renovated Situated in a renovated, restored palace, the hotel has a lot of charm, as its name suggests. A very tasty, wonderful breakfast each morning. Luigi at the front desk is a gem.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Howard

Room was pretty basic but clean. Heating always came on when you left the room which meant the door to the balcony had to be opened to cool the room down and as you can imagine in Napoli the smoke and exhaust pervaded the room all night. The breakfast room and spread is very good so no complaints there. If you're driving access can take some getting used to but once you know where to park it's pretty easy and convenient.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Amy

Very charming! Great breakfast, quiet, clean and easy to get to sights.

8/10

Excellent

05 Nov 2025

Graham

Excellent staff, great location and very good breakfast

Leisure Partner

10/10

Exceptional

23 Oct 2025

Jenny Meg

It was situated perfectly and was lovely to stay in with a great spacious room and good breakfast

Leisure

8/10

Excellent

20 Oct 2025

Pantelis

Excellent service, friendly, efficient. The breakfast menu and hall highlight. Overall, the hotel was of a high standard. The area around the hotel needs to be improved, it looks unkept and dirty. No issues with the hotel, very good standard.

Leisure Partner

10/10

Exceptional

09 Oct 2025

BARBARA

Central location, walkable to so many sights in Naples. Excellent breakfast in a gold-gilded ballroom with attentive staff. Beds were comfortable. Highly recommend this hotel.

Leisure Partner

8/10

Excellent

08 Oct 2025

A

Good breakfast

Partner

10/10

Exceptional

07 Oct 2025

Mary

The hotel is beautiful and the breakfast was outstanding, with lots of choices for all tastes in a beautiful room.

Leisure Friends

10/10

Exceptional

04 Oct 2025

karen

The hotel was clean and very pretty. The staff was very helpful.

Leisure Family

10/10

Exceptional

28 Sep 2025

Deborah

Had an early morning flight so we did not have breakfast

Leisure Partner

10/10

Exceptional

21 Sep 2025

gregory

Great staff, very helpful and friendly. Beautiful hotel. Convenient

Leisure Partner

8/10

Excellent

18 Sep 2025

Lisa

Historical hotel in a convenient location to downtown

Leisure Partner

10/10

Exceptional

17 Sep 2025

Andre

The hotel facility and the staff were excellent, however the location is difficult to get to as Taxi's do not go to the front door and the street is not paved smooth so you can not roll your luggage to the door from the point of drop off which causes you to lift and carry the luggage. The area is very dirty and unsafe as there is unpleasant people hanging around on the street to the late hours of the night. Walking around the area after dark is not a good experience and it is not recommended.

Leisure Partner

8/10

Excellent

14 Sep 2025

Ilan

Great hotel but in a little bad location

10/10

Exceptional

11 Sep 2025

Philip

The hotel was charming. The staff was attentive and helpful. The breakfast was outstanding and a nice touch. A special shout out to Pepe and Carlos who made the stay there even more memorable.

Leisure Family

10/10

Exceptional

10 Sep 2025

Wendy

Amazing time in Napoli!!!

The hotel is easy access to everything. The room was clean and comfortable, maybe just needs a new coat of paint. The staff were friendly and very helpful. Breakfast was amazing and our waiter was a lot of fun. Our only critique is we checked in late and although check in was fast we were not told that our room was behind the door with two room numbers and we needed to put the electronic key in the wall slot for light so we struggled with finding our room and then getting some light.

Partner

4/10

Poor

09 Sep 2025

Michael

This property had a single room for me when they knew 2 people were staying in a room. That is rediculous. Hotel clerk was going to make us pay more. Then when I said I wanted my money back the hotel manager gave us a room with a double bed. Area was sketchy. grafitti all over walls in alley when going anywhere. Late at night people were yelling outside. Breakfast was ok

10/10

Exceptional

08 Sep 2025

James

Everything was clean and the property was near attractions

Leisure Partner

8/10

Excellent

06 Sep 2025

Nthakoana

The hotel is clean, quiet and the staff quite attentive. The breakfast was varied and quite tasty

Leisure Family

10/10

Exceptional

05 Sep 2025

Sandy

Location was great when wanting to walk around old town.Breakfast was lovely staff were very accommodating!

8/10

Excellent

04 Sep 2025

Roland

Ccc

8/10

Excellent

31 Aug 2025

Arash

Overall very good hotel with a very nice breakfast room but the selection and the breakfast room was very limited given the price of the hotel in Naples

Leisure Family

10/10

Exceptional

24 Aug 2025

Natalie

WOW what a great surprise! Fantastic hotel

Wow we were so surprised. When you get on the street - if before lively dinner you may question what you booked. Or when you enter the reception lobby which is tiny filled with suitcases with no closet. BUT wait. You will be pleasantly surprised the rest of the hotel was huge and amazing. Staff are overly nice and make you feel at home. The rooms were big, comfortable beds and they way the set up our room for kids was perfect. We would absolutely stay at this hotel again or recommend it. Wait until you have breakfast in the prettiest room at the hotel. Enjoy!

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Salvatore

All was very good staff and room

Partner

10/10

Exceptional

09 Aug 2025

boryana

The breakfast hall is beautiful! You can start your day in amazing atmosphere!

10/10

Exceptional

21 Jul 2025

fayzeh

I love this place

Leisure Friends

8/10

Excellent

18 Jul 2025

Tad

Hotel is awesome. Staff was awesome. Rooms were super spacious. AC worked well (after you enter room key). Area around looks a little rough.

10/10

Exceptional

18 Jul 2025

Reza

A fantastic stay—immaculate rooms, friendly staff, and perfect location. Highly recommend

10/10

Exceptional

12 Jul 2025

Natasha

Loved this hotel. We booked very last minute and were pleasantly surprised. We had a lovely drink on the terrace, the beds were comfy, room spacious, bathroom clean, and it’s in a perfect location for exploring the centro historico. Definitely recommend!

4/10

Poor

11 Jul 2025

cindy

The property is located in a narrow street with very limited access by taxi. The staff are not very friendly or helpful. The furniture are old and not very convenient. The bedside desk is four feet tall. You can not put anything on it. Half of the outlet are not working.

Leisure Family

4/10

Poor

05 Jul 2025

Rajiv

Dirty neighborhood, dated furnishings

10/10

Exceptional

02 Jul 2025

Amy

Great location, helpful staff, clean and comfortable.

Leisure Family_with_children

8/10

Excellent

27 Jun 2025

Bei-Tseng

It is very convenient and walk to the spaccanapoli.

Business Family

10/10

Exceptional

01 Jun 2025

Martha E.

It’s a beautiful palazzo-hotel … everybody was very nice, caring, polite… Carlo and Irene were fantastic…

Leisure Partner

10/10

Exceptional

29 May 2025

Richard

Above and beyond experience.

The Decumani Hotel de Charme is jewel in old Napoli. The street may seem gritty, but don’t be put off. You are steps away from the best walking tour throughout old Napoli, and a wide array of restaurants including La Locanda Gesu Vecchio.
The morning breakfast service is very friendly and caters to everyone’s taste.
I have special thanks to the front desk staff, who were always friendly and helpful. A special thanks to Francesco who helped with transportation to the airport upon our departure when discovering there was a taxi strike, and not adequate time to walk the 20 minutes to utilize a bus. Many phone calls were made until the staff became the car service.
Graci!

Partner

8/10

Excellent

26 May 2025

Michael

the staff was super helpful!!

Partner

10/10

Exceptional

23 May 2025

Luciano

Excellent stay. Breakfast is very good and the service is exceptional. It was worth it just for the breakfast room. Staff all super friendly. Would recommend and will stay again.

Leisure Family

10/10

Exceptional

17 May 2025

Duane

I enjoyed the helpful attendant with the check in process. He was very friendly, efficient and helpful for my needs. Also I enjoyed the breakfast

Leisure Self

10/10

Exceptional

15 May 2025

Mark

The hotel was great. Wonderful staff was very friendly and helpful. The breakfast was exceptional. Was provided with a breakfast bag when we checked out at 0400.

Leisure Partner

8/10

Excellent

06 May 2025

Josie

Very central in centro storico. Quirky. Some of the rooms are a little strange. Nice breakfast.

10/10

Exceptional

02 May 2025

Martha

Great location

Leisure Family

8/10

Excellent

28 Apr 2025

DIANNE

The dining room was divine

Leisure Partner

8/10

Excellent

27 Apr 2025

Irene

My expectations were perhaps a little too high given the rave reviews this hotel enjoys all over the web. The flair of the building and the breakfast room - and the breakfast itself - were stunning, but the furnishings in the room were dated and worn rather than antique - our wardrobe didn’t open or close and the hangers fell apart upon use. Corners were dusty. Our room (room 230) went out onto a terrace accessible to all guests so we had little privacy. On the other hand we had a terrace on which to enjoy a late night sink!

Leisure Friends

10/10

Exceptional

24 Apr 2025

David

Not for everyone but we loved it. Nice to stay on a place with character, history and timeless beauty.

Leisure Partner

4/10

Poor

14 Apr 2025

Phuoc

The hotel is located in the ally that's full of graffiti and dirty. The room is dated with no window and unclean. The bed is old and uncomfortable.

Leisure Family

10/10

Exceptional

11 Apr 2025

Jeffry

Historic

Leisure Partner

10/10

Exceptional

31 Mar 2025

Verified traveler

Centrally Located and Charming

Decumani Hotel De Charme is centrally located to explore the historic center of Naples. The hotel is much bigger than it seems from the outside and our room was quite spacious - especially by European standards. The bathroom was a decent size, although the shower was small but adequate. The bed was more firm than I'm used to but after the first night I didn't even notice.

The historic hall where the breakfast buffet is located is simply stunning and a beautiful place to start the day. Carlo and the other attendants at the buffet were friendly and welcoming and they made sure we had anything we needed. The buffet has a good selection of items to choose from and everything was fresh and very delicious.

This was a great \"base\" to explore Naples from and we will definitely stay here again on our next trip.

Partner

10/10

Exceptional

26 Mar 2025

Jill

This hotel was in a perfect location. We could walk to most desired locations. This was a girls' trip for my daughter and me. We felt safe at all times. The staff was delightful and the breakfast was a shining star to start our day!

Leisure Family

10/10

Exceptional

19 Mar 2025

Suzanne

wonderful staff. beautiful decor. easy walking to spaccanapoli and restaurants.

Leisure Family

10/10

Exceptional

16 Mar 2025

Peter

Nice room , great common areas, excellent free breakfast

Leisure Partner

10/10

Exceptional

13 Mar 2025

ROSEMARY

We found everything just perfect for us at the hotel. Staff were really helpful and pleasant. Thank you- we would definitely return.

Leisure Partner

4/10

Poor

12 Mar 2025

Emilia

The only thing I liked was the breakfast!! the rooms very poor, terrible beds!!
very poor neighborhood full of graffiti,dirty with a lot of trash around and dark!!!

Leisure Family

10/10

Exceptional

11 Mar 2025

Dennis

It is in a walkable neighborhood, with restaurants , beautiful churches and shops.

Leisure

6/10

Pleasant

08 Mar 2025

Emilia

the rooms are very Poor, beds are terrible, Neiborhood is very dirty

Leisure Family

8/10

Excellent

02 Mar 2025

Adam

Charming hotel and good value

Leisure Partner

10/10

Exceptional

27 Feb 2025

Barbara

Charming spot in old part of town.

Excellent location in the old part of town. Nice staff and an amazing breakfast. Overall lovely stay.

Friends_and_family Family

10/10

Exceptional

22 Feb 2025

Clare

Very friendly and helpful staff. The room was spotlessly clean and comfortable, lots of hot water and towels. Great area with lots to see and do. Highly recommended

Leisure Friends

10/10

Exceptional

20 Feb 2025

Steven

Beautiful old hotel with spacious rooms, good bathrooms, and gorgeous breakfast room. Location is central, but not convenient to subway system.

10/10

Exceptional

15 Feb 2025

Laurel

A beautiful hotel with excellent service. We were very comfortable there and enjoyed the extensive breakfast each morning in the grand hall. The bathroom was a bit small, but it was clean and modern. Would definitely stay there again the next time we are in Napoli.

Leisure Partner

8/10

Excellent

30 Jan 2025

Michael Charles

Beautiful old building tastefully renovated. Breakfast in an amazing room.

Leisure Family

10/10

Exceptional

05 Jan 2025

Logan

Well appointed hotel, with friendly staff. The complimentary breakfast was delicious, and festive as our stay was during the Christmas holiday. Great location, easy walk to shopping, restaurants, and historic locations. Will definitely stay again if ever in Naples.

Leisure Family

6/10

Pleasant

27 Nov 2024

Pallavi

Very hard uncomfortable beds

Leisure Family

10/10

Exceptional

25 Nov 2024

Verified traveler

The place to stay in Naples

Well-located (walk to Archaeological Museum and Santa Chiara), charming hotel with palatial breakfast area. The neighborhood is filled with shops and Neapolitan character!

Friends_and_family Friends

10/10

Exceptional

20 Nov 2024

John

City centre hotel

Charming hotel in great location.

Friends_and_family Friends

8/10

Excellent

18 Nov 2024

Mary

Great location for restaurants and bars

Leisure Friends

6/10

Pleasant

17 Nov 2024

Yanghee

Nice Hotel But Issues with Staff

Hotel is in a good location in the Old Town Area. Front desk staff were not helpful when we needed luggage racks in the room and the breakfast staff had loud music in the mornings, had other hotel employees come to the breakfast area and use their fingers to eat while standing and chatting. The breakfast room is gorgeous and worth going to breakfast.

Friends_and_family Friends

8/10

Excellent

31 Oct 2024

David

Lots of graffiti everywhere. The Centro part of town has unpaved, narrow, one way streets. Two neighborhood restaurants were excellent and offered very good value. The staff were helpful but at night, the streets were not well lighted. The breakfast buffet was very good with a combination of European and American breakfast items.

8/10

Excellent

23 Oct 2024

Jody

Nice hotel close to lots of sites and restaurants.

Leisure Partner

8/10

Excellent

21 Oct 2024

William

Decor was wonderful. Some issues with air conditioning and other night time noise disruptions.

Leisure Partner

8/10

Excellent

19 Oct 2024

Otavio

Staff and reception very cold and unfriendly noisy walls thin most noise came from hotel

Leisure Partner

4/10

Poor

14 Oct 2024

Georgia

This not a 4 star hotel. The grand breakfast hall is not representative of the whole hotel. The room is bare minimum and looks out on a run down inner courtyard.The shower door doesn’t close tightly enough, so it’s hard to avoid getting the bathroom floor wet. Located in a narrow street with lots of graffiti,garbage and run down buildings. It was hard to see the hotel signage so we passed it and had a hard time turning our car around ( that’s not their fault but useful information).
There is NO shuttle between hotel and the airport but they will get you a taxi.
With the exception of the late evening front desk gentleman, staff was polite/helpful.

Leisure Family

4/10

Poor

13 Oct 2024

edward

This hotel claims to be a 4 star location and whilst it has a spectacular conference room/dining room, the rest of the hotel is tired, cramped, dark and very poorly equipped.
It is more like a 2 star hotel from the 1970s

The prices charged in no way reflect the quality of the hotel

Leisure Partner

10/10

Exceptional

12 Oct 2024

paul

The hotel is nice and in a great location for walking. The bar across the street has late hours and disturbing to the front street rooms- aim for rooms in the back. The happy hour and breakfast were good. Staff were super helpful with our lost luggage and getting taxis.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Teresa

There is a ton of graffiti in the neighborhood around the hotel. To an American it seemed a bit sketch at first but after wandering around the area I never felt unsafe. The hotel is great. The rooms were very nice. The bathroom was nice & very clean. The breakfast had a lot of options & it was in a beautiful old ballroom. The outside terrace was cute. The staff was great too. I would stay there again.

Leisure Family