Name: Epoca Suites Napoli
Address: Largo Ecce Homo 29, Naples, IT

6/10

Pleasant

04 Jun 2026

Matthew

Budget stay for a reasonable price. Well located. Hard to find and I was not sent the check in instructions ahead of time. And with no service yet, it was a hassle to gain entry.

But the apartment was fine for a quick exploration on Napoli

Self

8/10

Excellent

01 Jun 2026

Brianna

The room itself is quite nice, clean and modern and the location is great. Close to many main attractions. However, the check in process was very unclear. When we arrived at the check in time (1pm), the gate to the building was locked and we had received no instructions on how to get in. Thankfully, some nice neighbours helped us call the property and then they buzzed us in. They need to better communicate the check in process in advance to guests.

8/10

Excellent

25 Apr 2026

Victoria

Great location and clean room, not very well sign posted at all - located inside an apartment block up some stairs - should have a sign outside the metal gate.
Make sure you ensure there will be somebody there when you arrive and the gate is unlocked otherwise you won’t be able to get in (as well as keypad) the room was nice and big and very clean.

Self

8/10

Excellent

15 Apr 2026

Dilushinie

The area was walkable to shops and restaurants. The room is in an apartment building, and our check in instructions weren't great so we were looking around for how to get into the building, as it was gated. Luckily, a neighbor let us in, and told us where to go when we mentioned Epoca suites. Full disclosure, the apartment building looks sketchy from the outside as the stairs/hallways have peeling paint. Our apartment was roomy, and very clean though.

I wish there had been a whatsapp number to call or an email to stay in communication with, as the front desk staff is not always there, and there is no way to get a hold of them if there's an emergency, etc.

Friends_and_family Friends

10/10

Exceptional

11 Aug 2025

Natalija

Loved it! Would definitely stay here again:) We used it to sleep, during the day we took ferry to Amalfi Coast and Capri. Great neighborhood!

Leisure Family

8/10

Excellent

06 Aug 2025

Florence

The room itself was great and I would give it five stars.The area around the property is close to a lot of dining and in a very walkable area with a very unique vibe that we enjoyed.The main disappointment we had was the very poor communication from the host.There was no one to meet us on arrival and no instructions were given beforehand.The suites are located inside a building with a gate that either requires a key or someone to buzz you in.We arrived well within the stated check in hours, but no responses to WhatsApp messages. When we finally got through to someone, we had to figure out which door led to the Suites, which we were not told by the property owner. Some kind neighbors told us where to go, but then we found that the door to enter the suites required a code which we had not been given. So we had to call again to request the code. Finally once we got inside we found the key to our room waiting for us. No other explanation. The booking site says the reception is open from 8:30-1:30, but we never saw anyone there, so were unable to connect about the city tax. Someone left a note in our room on the last day stating we could leave it in cash on the desk or call a number to pay with card. We didn’t have the cash so we called the number and again got no response. When they finally responded, they wanted us to do a bank transfer because they couldn’t come meet us to take our card - expensive!! We had to catch a train and didn’t have time to go to an atm so we just left.

8/10

Excellent

24 Jul 2025

zeina

Beautiful room

Leisure Partner

8/10

Excellent

17 Jul 2025

Maurizio

Really coore to the city centre

10/10

Exceptional

22 Jun 2025

Verified traveler

Overall, the property is great. It is in a good location and the room is very big. The only suggestion is to ensure smooth late checkin after 5pm. Otherwise, you may be left outside because there are three security. I also did not receive check-in messages from the property owner. With the help from owner’s neighbors. We were in. Then I received check-in message from the owner. Even I did check-in 24 hour ago, I did not receive check in messages. We waited outside for almost one hour. During that period, we use online chat through hotels, no response received.

Friends_and_family Family

10/10

Exceptional

28 May 2025

andrew

Very nice room in a good location. Very clean and new.

Self

10/10

Exceptional

21 Apr 2026

Valérie

Propre, calme, bien décoré, central

Partner

8/10

Excellent

25 Oct 2025

Tuomo Ilari

Oli baari, ruokakauppa ja kävellen pääsi moneen paikkaan.

Leisure Friends

6/10

Pleasant

24 Oct 2025

Giorgio

La posizione è molto buona, lo staff disponibile anche se non in sede.
La stanza è piccola e ci si muove con difficoltà. La pulizia è da rivedere: sotto e dietro al letto c'è molta polvere(per una persona allergica come me vuol dire difficoltà a respirare).
Letto e cuscini non sono comodi.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Viktor

very nice appartment, clean and calm rooms, kind and uncomplicated communication

10/10

Exceptional

25 Sep 2025

Celine

Alles super

Leisure Partner

10/10

Exceptional

28 May 2025

Signe

Really nice hotel with a central location. It was a bit hard to find, but got immediate assistance when calling the hotel. If you are a very light sleeper then I recommend bringing earplugs as the walls are a bit thin.
But overall super nice experience.

Partner

10/10

Exceptional

23 May 2025

andrea

Super Location

Super Location im Zentrum von Napoli. Die Zimmer wurden vor einem Jahr neu gemacht. Die Zimmer werden jeden Tag gereinigt. Der Service war auch super.
Besten Dank

Self

8/10

Excellent

24 Apr 2025

PETER

Allt var bra utom att kylen i rummet inte fungerade.

Partner

10/10

Exceptional

27 Feb 2025

Anne Isabelle

Centre historique avec tout le charme napolitain.
Chambre agréable et personnel adorable.

Leisure Family

10/10

Exceptional

10 Sep 2024

David

Supero expectativas, recien renovado. Confort de instalaciones, baño amplio, cama muy comoda. Personal con predisposición al servicio, muy atentos y siempre accesibles. Agradecemos a Claudia su amabilidad. Ubicación excelente.Muy recomendable.

Leisure Partner