Name: Mercure Ambassador Seoul Hongdae
Address: 144 Yanghwa Ro Mapo Gu, Seoul, 04050, KR

8/10

Excellent

22 Jul 2026

Michelle

Great location. Spacious room. The air condition kept going off and the room would get super hot before it would kick back on, but otherwise it was great!

10/10

Exceptional

16 Jul 2026

Cherif

Excellent hotel in a very good location
Smooth operation with no issues

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Anthony

Happy in central vibrant busy Hongdae. For the young and young at heart. Shops, restaurants all round. Close to exit 9 Hongdae metro station (tip...look for nearby elevator don't use stairs for heavy suitcase). Mecurer was a great location to stay right in the thick of it with street entertainers. Washing and drying machines x2 were much needed. No issues with the hotel stay, rooms or service. Had all we needed. Very big king bed for good sleep. Would stay again.

10/10

Exceptional

28 Jun 2026

Gina

Room was spacious and comfortable. Breakfast was great with many options to choose from.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Carmen

Very friendly service and helpful staff, I had a problem with the shower and they fixed it quickly. Even the cleaners are very friendly and efficient.very close to all shops in Hongdae, highly recommended.

Self

10/10

Exceptional

23 Jun 2026

Muhammad

Great location, clean and modern hotel

Self

6/10

Pleasant

18 Jun 2026

Naama

Great location, but overall a disappointing stay. The room is very small with an odd layout, including a sink at the entrance next to the coffee machine. The \"balcony\" is tiny and not really usable, so it shouldn't be advertised as one. The hotel also seems reluctant to offer breakfast to guests and makes it difficult to dine on-site. The location is the main positive point.

Partner

10/10

Exceptional

17 Jun 2026

Sofia

Our stay at the Mercure Ambassador in Hongdae was absolutely wonderful!! The room was clean and comfortable, the staff were super helpful and friendly, and the location was perfect for conveninient subway and bus access. It took a little bit to familiarize ourselves with how to adjust the air conditioning to our preferences, but other than that everything was super easy to figure out and use. Would definitely stay there again, and we will for sure recommend this hotel to others looking for a place to stay on their visit to the country! ★★★★★

Family

10/10

Exceptional

17 Jun 2026

Yong Ai

Enjoyed my stay….everyone was helpful and service was amazing

Friends

6/10

Pleasant

12 Jun 2026

Mark

Pros: great location. Friendly and helpful staff. Clean room and comfortable bed. Reasonable price. Cash laundry facilities available.

Cons: very limited breakfast that seemingly does not cater for dietary requirements and does not change. Poor room service options, Chinese only. Small room. Air conditioner struggles to keep room cool. Can be noisy.

Unlikely I will stay here again.

Self

4/10

Poor

04 Jun 2026

Daisy

I’m puzzled by all the great reviews for this hotel. At this price range I did expect a cleaner and more maintained room. My main complaint is the cleanliness mainly in the bathroom. There were blinds in the bathroom that had such a thick layer of dust and also the gap under the window had dust too. I know blinds are annoyingly difficult to clean but that’s the difference between a quality hotel from bad one. I also hate mold and mildew in hotel bathrooms, such a big sign of lack of quality and maintenance. And trust me there was that around the facet, floor tiles and sink. The bathroom had a mildew smell which i think switching out the shower curtain would really help with that. Maybe all the good reviews were mainly for the great location, right in the heart of it. And the room was a good size but otherwise don’t think I would stay again for the price point.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Alexander

Clean rooms. Nice location. Very helpful staff. Good value for the price.

Partner

8/10

Excellent

29 May 2026

Robert

Great location in Hongdae. Rooms were clean and decent sized. Only complaint is that you have to go up one elevator from the street to get to the lobby and another elevator to get to your room. Minor issue though.

Family

10/10

Exceptional

21 May 2026

Thomas

Solid stay here. Everything as expected. The room is clean. I would’ve liked to have air-conditioning, but apparently it was May and they don’t turn it on.

8/10

Excellent

20 May 2026

Dario

Clean rooms good staff, ac was loud in room.

Partner

10/10

Exceptional

17 May 2026

Lynda

Excellent location in Hongdae. Highly recommend this hotel. Expensive but worth it.

Family

10/10

Exceptional

15 May 2026

Bayar

Clean standard room with good amenities in middle of Hongdae

Self

10/10

Exceptional

13 May 2026

NANCY

Amazing location and very clean

Family

10/10

Exceptional

09 May 2026

Giordano

Great location

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Angelica

The staff were super welcoming. Any little thing I needed they accommodated. The house keeping staff were my favorite. Super sweet people! I enjoyed my stay. I loved the area of the property very convenient especially if you are doing a lot of shopping

Self

10/10

Exceptional

25 Apr 2026

Van

Location location location, Subway is 50 meter away, all the streets foods and restaurants within a few minutes walk. Staffs are so helpful. Definitely will stay at Mercure Ambassador Seoul Hongdae again.

Family

6/10

Pleasant

16 Apr 2026

Yonhee

Just so so hotel. Staff were very nice and friendly but hotel atmosphere is like street market.

Family

6/10

Pleasant

15 Apr 2026

Janet

Breakfast selection was really nothing special and pretty limited.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Hadassah

The beds were so comfortable

Family

10/10

Exceptional

11 Apr 2026

Kathy

Love the staff and how efficient everyone was.
I was having issue with my chrome cast and the staff came within 5 mins to help me.

8/10

Excellent

07 Apr 2026

Martha

This is the first time that I enter in a room through the toilet and shower, hopefully no friends came in.
I stayed at this hotel some days before, and the room was more confortable and nicer.
The rate for this room should be lower according to the poor layout.

Self

10/10

Exceptional

06 Apr 2026

Kei Ying

Clean room and excellent staff, best location in Seoul

Self

10/10

Exceptional

05 Apr 2026

Natalie

We booked the Superior Room with multiple beds. It’s perfect for a family of 3 or 4 with small kids. Room was spacious and hotel is conveniently located in Hongdae. There’s lots of shopping and food options to choose from. It’s close to public transportation or taxi/rideshare pickup. Friendly staff and had no issues communicating with guests. Hotel was clean. Elevator took a little while during busy times because it’s small. Will stay again.

Family_with_children

10/10

Exceptional

29 Mar 2026

Beth

The room and bathroom was clean. The bed and bedding was comfortable. The room was quiet. The temperature and humidity of the room was good (No weird smells, if you know you know!). There were plenty of outlets for charging. The staff could change over to English flawlessly. Staff held our carry-ons after checking out so we didn’t have to tote around our luggage. Area was right in the midst of Nightlife in Seoul. Lots of shopping and restaurants. The only issue we had was finding the entrance after hours even with their signage on the main entrance. Just walk ALL the way around and you will find an entrance to some elevators at the basement level. Entrance is safe, there is no way to get into the room areas without going through the staffed lobby, then you need a keycard to use a different set of elevators that are used to access rooms. Also, keycard is put into a slot at the entrance of your room to turn on the power to lights, etc. Hotel and the area was beyond expectations!

Family

10/10

Exceptional

28 Mar 2026

Tristan

Excellent hotel with exceptional service and professional staff in the heart of Hongdae. Would stay here again and highly recommended.

Friends

10/10

Exceptional

24 Mar 2026

Loke Meng

Everything was perfect, breakfast not so good.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Lay

Everything it was perfect about cleaning staff air-conditioning, but the sink drain it was very low . I let front desk know, but nobody show up to fix it.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Dipesh

Great location in Hongdae, close to a lot of great restaurants, shopping and coffee shops. Room was very clean and the staff were friendly and helpful. Would stay again in the future.

Friends

10/10

Exceptional

16 Mar 2026

Alex

Staff service is good

Business

10/10

Exceptional

10 Mar 2026

Julia Truong Vi

Amazing stay

Friends

10/10

Exceptional

25 Feb 2026

Wilhelm

Great

8/10

Excellent

15 Jan 2026

PETER

Yes

Friends_and_family Family

8/10

Excellent

13 Jan 2026

Lilia

Room was clean but a bit small. Not much space to open up your luggage

We also stayed on a lower floor and every night you can hear loud music from the street until midnight

Breakfast was a pretty range

Great location as it’s really close to a wide variety of restaurants and exit 9 of the hongkik uni station

Leisure Partner

10/10

Exceptional

28 Dec 2025

Alisha

Very helpful to everyone

8/10

Excellent

19 Dec 2025

Li

The room is clean but small. No space to open luggage. We have to put 2 luggage at the side sofa seat. Staff is friendly but the hotel rule is strict. Not able to request for 30 mins late check out. Need to pay money.

Leisure Family

8/10

Excellent

14 Dec 2025

Caroline

The staff were lovely and the room was modern but a little on the smaller side and only a small wardrobe (open) and a drawer so good for a short stay. The hotel was located right near the train and main streets in Hongdae. We were on the main road and it was very noisy all night

Leisure Family

6/10

Pleasant

12 Dec 2025

Abdulaziz

I feel the room needs some renovation

Partner

10/10

Exceptional

08 Dec 2025

MAY SHAN AVIS

This is the 3rd time I stayed this hotel since 2024. I am really appreciated front desk provided early check-in for my early bird arrival. I am sure I will pick this hotel for the forthcoming trip. Thank you so much !

Leisure Friends

8/10

Excellent

16 Nov 2025

KA LING

Staff are helpful, some of them were friendly. However, housekeeping was not good. We did not have the free snack they mentioned in the message we found inside the room (until our friends checked and realised there was indeed pringle chips as free snack in the room). Also, there was a pillow case which had stain and i didn't use that particular pillow).

Leisure Friends

10/10

Exceptional

07 Nov 2025

Jennifer

Third time staying at this property. Love it. Rooms might feel a bit small but very clean and the staff is very helpful and friendly. The location is very ideal and close to everything.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Kathy

We love the location, friendly staff. Room was spacious for my husband and I. Clean and updated room! I will definitely return back to this hotel.

6/10

Pleasant

26 Oct 2025

Donna

This is a very good basic hotel. Front desk staff are lovely, and helpful. Room sizes are small. Location is convenient for transport - but extremely hectic and busy. Likely a great option for young adults who are looking to party, shop and drink in Hongdae area. Was not a fantastic choice for us middle aged folks - although proximity to subway/bus and Mangwon market was nice. Housekeeping staff were very friendly but there were a couple of times that items were not replaced. Good basic hotel, no luxuries.

Leisure Friends

10/10

Exceptional

22 Oct 2025

Mohan

Everything was excellent. Friendly staff, good location, clean rooms. Short walk to public transportation. Lots of shops and restaurants nearby.

Leisure Family

8/10

Excellent

18 Oct 2025

Manu

No iron in the room, washing machine and dryer in basement was cheap and so helpful. Amazing location, so central and rooms were really nice

Leisure Partner

10/10

Exceptional

15 Oct 2025

Ka Lam

Great location

Leisure Self

10/10

Exceptional

06 Oct 2025

Bing

Fantastic stay at an amazing hotel. I've always liked the Mercure brand hotels whenever I travel. The room is always clean, comfortable with functional spaces. Unlike other hotels with similar size, this one is not loud and it doesn't feel like you are suffocating in the room. I will come back!

Also the staff at this location is extremely polite and friendly! 10/10!

Leisure Family

6/10

Pleasant

05 Oct 2025

Maxine

Shopping nearby. Near station.

Partner

4/10

Poor

27 Sep 2025

Jack

The Lobby smelt like musty old man colone the entire time we stayed.
The toliets bidet wasnt working and we had to use it manually without pessure adjustments and the toilet didnt flush if the shower was in use.
The room, even though labled superior was tiny! Not enough room to unpack suitcases. Very cramped and small.

Location was good.

Leisure Partner

10/10

Exceptional

25 Sep 2025

michael

We used this hotel as a base for our stay in Seoul. We were made very welcome at check in by Lyn Woo and asked if there was anything they could do for us. Nice hotel in a good location with access to transport very easy.

Leisure Family

10/10

Exceptional

21 Sep 2025

Hiu Ting

The room was well cleaned and staff friendly

Leisure Self

10/10

Exceptional

21 Sep 2025

Chun Peng

Good location!

The stay overall was good though the room is small. Location wise is really good and surrounding have many eateries and shops. Near MRT

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Kalia Rae

It was great and very clean.

Leisure Partner

4/10

Poor

13 Sep 2025

Peter

I stayed wrongly thinking that it has a swimming pool because Google map exhibit photo of a pool which was incorrect.

Excellent location

Towel felt dirty and found a live centipede in the room

The staffs were polite and sincere but hotel needs renovation.

Leisure Self

10/10

Exceptional

10 Sep 2025

Javier De

It was in the center of all stores and near the subway station easy to access. Very friendly and helpful staff

Leisure Partner

10/10

Exceptional

06 Sep 2025

Verified traveler

Excellent place to stay in Seoul!

Great staff and location! Comfortable beds and a really quiet building in the heart of the action! The staff were so nice too!

Partner

10/10

Exceptional

04 Sep 2025

IDA

Great location and comfortable bed

I've stayed in Mercure Seoul Hongdae last year and this time I stayed for 5 nights with family friends.I like this hotel because of the great location in Hongdae. The bed is comfortable and room is clean. Everything is great here. We will come back again here again if we stay in Seoul.

Friends_and_family Friends

8/10

Excellent

27 Aug 2025

Verified traveler

Good spot for Hongdae, far from other sites

If you want to be in the Hongdae region of Seoul, this hotel is incredibly well positioned. It is right in the middle of the central area there that is always busy, with all the activity just a block away. That said, if you are trying to see a lot of the different areas of the city, Hongdae is a bit out of the way, and you will spend a lot of time in transport going to see other sites. Seoul is geographically massive.

As far as the hotel goes, we thought it was pretty good. The rooms were largely comfortable, but it was very hot outside and the AC had a guard on it that kept us from lowering it to the temperature we preferred. That was coupled with very warm blankets that didn’t fit the season, though the beds and pillows were comfortable. The rooms were relatively spacious, however, and the bathrooms were really nice. Plus, our room had a great view.

We had mixed opinions among the five of us on the breakfast – some thought it was really good, others didn’t. It varied a lot day-to-day and whether you hit at a time that the food had been refreshed, which was not frequent enough. That said x they did have a few really good dishes.

My one wish was that they had a real concierge who could help guide activity and restaurant selection more. I asked two different staff for advice, and both just told me they didn’t live anywhere nearby so couldn’t help me out. It would’ve been really helpful to have someone there with more knowledge along those lines.

Friends_and_family Family

4/10

Poor

25 Aug 2025

James

The property was fine but the breakfast was terrible for a four star hotel.

Leisure Family

10/10

Exceptional

23 Aug 2025

Faheem

Service at this hotel is nothing short of superb. Hotel staff helped me find places to eat, order taxis for me, even helped me to order some food for delivery! Of course, I paid for it, haha! I had luggage that was delayed to a flight that would arrive the next day and they took care of everything while I slept for an early train ride to Busan. Had to go out to buy some clothes cause of the missing luggage but there is no shortage of places to shop nearby. Food options nearby are great too, even if you eat halal. Highly would recommend this hotel again.

Business Self

10/10

Exceptional

16 Aug 2025

Marjorie

Mercure is a great hotel! Location is A+. Staff are very friendly and helpful. We definitely would stay at this hotel again. Highly recommended!

Leisure

8/10

Excellent

11 Aug 2025

Ka Keung

The breakfast is totally disaster! Almost all food is served cold, very less options, coffee is just a coloured water. The breakfast should close at 10:00am but no refill at 9:30am so you look at the counter just like food waste. I stay for 4 night, try 2nd morning and we decided to give up. The Breaksat was charge at special 19,x00w per person and we waste that. Hotel location is good, stay there is fine but DON‘T book and pay extra for the breakfast!

Leisure Family

10/10

Exceptional

11 Aug 2025

Santiago

Hidden Gem

Great location. Near so many shops, clothing stores, restaurants and the metro. Literally everything seconds away. The ideal location. Hotel was really clean and modern. Staff was extremely helpful, accommodating and kind. Loved this place, highly recommend.

Self

10/10

Exceptional

07 Aug 2025

Michelle

Convenient

Leisure Self

10/10

Exceptional

07 Aug 2025

Michelle

Besides being a bit noisy at night hotel is centrally located to everything in the area.

Leisure Self

10/10

Exceptional

29 Jul 2025

Flor

The staff was friendly, the rooms had snacks and drinks for us. The bed was comfortable; wish we would have stayed longer.

Leisure Family

8/10

Excellent

28 Jul 2025

Pamela

The location is great. The staff are excellent always helping out and polite. Will stay here again.

Family

10/10

Exceptional

28 Jul 2025

Jae

Excellent location and clean

10/10

Exceptional

24 Jul 2025

Cory Robert

The staff were exceptionally helpful and generous—better than some five-star hotels we’ve stayed at.

We were upgraded and accommodated in three adjoining rooms, which was impressive given it’s a medium-scale hotel and not an easy arrangement to make.

The housekeeping team noticed we frequently used the in-room coffee and water, and kindly replenished extra without being asked. We usually ask for an extra tissue box for the bathroom. The housekeepers were thoughtful enough to refill it for us proactively. The concierge and receptionist were equally considerate—helping with our luggage, calling taxis, and even handing us umbrellas and bottled water so we could head out and enjoy the day.

Leisure Family

8/10

Excellent

19 Jul 2025

Hung Leung Geoffrey

Great location and convenient, friendly and helpful staff, room big, clean and tidy.

8/10

Excellent

18 Jul 2025

Hung Leung Geoffrey

Good location, friendly staff, big, clean and tidy room...stay for 5 nights.

Leisure Family

10/10

Exceptional

05 Jul 2025

Chun Fung John

Washroom has a slight weird smell, but overall the room is clean.

Leisure Self

10/10

Exceptional

18 Jun 2025

Chun Fung John

Great location. Quiet.

Leisure Self

10/10

Exceptional

15 Jun 2025

C L Veon

check in was

Friends_and_family Friends

10/10

Exceptional

13 Jun 2025

Karen

Welcoming and very clean

Leisure Self

8/10

Excellent

12 Jun 2025

Taylor

Pros: Amazing location, rooms were clean, AC worked well. Lobby was pretty.

Cons: Rooms felt very small due to the layout. Most of the square footage was in an unused part of the room by the window, so you’re constantly squeezing past your partner to move around the room. Breakfast buffet was worth going to; poor variety and low quality offerings. You have to take two elevators to get to your room (one up to the lobby, then another to the rooms), which got a little annoying when elevator traffic was high.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Jennifer

Very clean, close to lots of shopping places, close to airport bus stop. Great customer service from the front staff and allowed us to store our luggage for a couple of hours after check out.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Angie

Had a week-long stay at this hotel, and was extremely satisfied with the location, check in process, and staff assistance. Those that love shopping around Hongdae will appreciate staying here too! Since it's so close to both the subway and bus lines, we had no problem traveling around. Only downside for the room is that it doesn't seem like the AC gets very cold, which may be troublesome during hot summer days. Other than that, the staff also helped book a taxi for us to go back to Incheon airport after checking out:) Thank you Mercure staff!

Leisure Partner

10/10

Exceptional

28 May 2025

Kavitha

mazing stay

10/10

Exceptional

25 May 2025

Hye

Very walkable area. Trendy. There are street performers that sing right next to the hotel so you can hear them in your room but wasn’t terrible for us.

Leisure Partner

10/10

Exceptional

23 May 2025

Alex

Excellent location and friendly staff

Leisure Partner

6/10

Pleasant

19 May 2025

Don

Good service and location

There was a musty smell on the floor we stayed at. The room was quite small and the lightings in the room was quite dimmed. But the location is good as it's very near to shopping belt. Service from the staff were really good though.

Friends_and_family Family

10/10

Exceptional

18 May 2025

Brent

Very nice property. Great service, excellent location and very clean. Easy check in and check out. Highly recommended

Partner

10/10

Exceptional

15 May 2025

Simon

.

10/10

Exceptional

14 May 2025

Celina

It was wonderful staying here ! So convenient and clean !

Leisure Partner

6/10

Pleasant

12 May 2025

Perry

Close to many restaurants and shopping options. Close to the train. Did not like having to use two different elevators to get to your room. AC was confusing to use. Staff was nice and friendly.

Leisure Partner

8/10

Excellent

09 May 2025

Wing

This hotel is just okay. Nothing special.

Friends_and_family Family

10/10

Exceptional

08 May 2025

Oliver

Very friendly and helpful staff. Comfortable bed in a nice room. Great location on Hongdae. Overall very pleased with my stay!

Leisure Self

8/10

Excellent

08 May 2025

Verified traveler

Good area. In the heart of Hongdae, so you're within walking distance of the busy streets, shopping malls and public transportations. Only issue is the area can be pretty loud.

Hotel staff were professional and nice. Room would be cleaned everyday once you're out exploring. Overall, it was good.

Friends_and_family Friends

10/10

Exceptional

02 May 2025

Elizabeth

Location is good

Leisure Family

10/10

Exceptional

30 Apr 2025

Anthony

Highly recommended. Will definitely come back.

Partner

10/10

Exceptional

18 Apr 2025

Hong

The location was great. It was walking distance to the train station. There are plenty of shopping and food around this location. The breakfast didn’t have many options. It was the same food everyday. We booked 2 rooms and it wasn’t spacious at all. One of the room didn’t have a shower. Instead, it had a bathtub with a curtain. It was difficult to use the spray. Water would splash everywhere. Overall, the staffs are very friendly.

Leisure Friends

10/10

Exceptional

17 Apr 2025

Clark

Excellent location for transport, shopping and night life.

Leisure Friends

10/10

Exceptional

01 Apr 2025

Seng Yen

Within 2 minutes walk from Hongdae metro station, clean room though not exactly the most spacious (thank you for the upgrade) and overall very comfortable stay. No toiletries (other than bath gels, shampoo and lotion) provided because of sustainability reasons I suppose. On my last night two of the three elevators to the guest rooms were down at the same time so there was a bit of queue to go up to rooms but all’s good.

Leisure Self

10/10

Exceptional

30 Mar 2025

Verified traveler

Convenient and clean

Location is very convenient, right in the Hongdae street. Shop and drop your loots back in Hotel.

Staff is very helpful and nice. Room is in great condition just that this period there is construction at level with the pop-out store, so will hear some drilling.

Partner

8/10

Excellent

27 Mar 2025

Pan-Kyum

Nice and clean but small.

Business_and_leisure Family