Hotel Real Alma

6/10

Pleasant

23 Jul 2026

Gabriela

The location was scary seems not safe, the room was clean but the odor from the bathroom was awful. The parking is across from the hotel the room is kind a small for the price of the hotel.
The buffet is delicious so yummy.

10/10

Exceptional

13 Jul 2026

Fernando

nice place, near downtown, a little noise for us because we requested balcony but noise only last until 11pm.
Great breakfast on the terrace, nice view of the city.
Definitely will recommend and will come back.

Partner

10/10

Exceptional

09 Jul 2026

Chenara

The room was immaculate! There is AC, heat, plenty of sunshine if you get a room with a window. This hotel also has a full breakfast, with traditional Mexican dishes AND American favorites. The breakfast is included in the stay and varied a bit from day to day. Coffee and juice are also provided. You can flush the toilet paper down the toilet 😳! Beautiful terrace (used for breakfast, but otherwise accessible). The hotel staff were helpful, patient with my broken Spanish and an absolute joy to have!
HIGHLY recommend.

Partner

10/10

Exceptional

03 Jul 2026

Hugo

Every thing was nice clean every one there were very nice and polite

Partner

8/10

Excellent

01 Jun 2026

Elizabeth

Breakfast was nice a good daily variety
Clean room, good air conditioner.

Family

8/10

Excellent

22 May 2026

Jesus

Great location and overall the hotel was nice. It has a quaint restaurant on the roof top where you can eat breakfast. The staff were friendly and attentive. The only two downsides is the hotel does not have an elevator and the coffee they gave at the breakfast was very bad quality.

Partner

10/10

Exceptional

21 May 2026

Armando

Clean room, friendly staff, fresh room and great location.

Partner

8/10

Excellent

06 May 2026

Carmen

The room was very small. The a/c worked well and was helpfull as the weather was very hot during our stay.

Partner

8/10

Excellent

26 Apr 2026

alfonso

Clean room, staff and air cond.

Partner

6/10

Pleasant

24 Apr 2026

Annie

No elevator. Amenities are very basic

Partner

8/10

Excellent

20 Apr 2026

JUAN CARLOS

It was awful how the hotel doors would slam shut between 6 and 11 in the morning when guests or staff were closing them. The noise was so loud I could hear it all the way to my room.

10/10

Exceptional

07 Apr 2026

Cynthia

Less than 10 min to the Zocalo.

Self

10/10

Exceptional

07 Apr 2026

Evangelina

A very convenient location.
Staff was very nice, helpful

6/10

Pleasant

28 Mar 2026

Indira

The hotel doesn’t have a good location. The bathroom is old , has mold and you are supposed to keep the bathroom window open all the time. The room was very small

Friends

6/10

Pleasant

23 Mar 2026

GB

If not for the fresh fruits and yoghurt at breakfast, the stay would have been below average. The rooms lack proper ventilation, and guests are requested to keep the only small bathroom window open to allow for airflow.

Friends

10/10

Exceptional

19 Mar 2026

Samuel

The front desk was very friendly and helpful, the highlight of the hotel. The plumbing had issues, but that is about normal for Oaxaca. Everything else was great.

Friends_and_family Family

2/10

Poor

14 Mar 2026

Frederic

One of the worst hotels I've ever stayed in. The walls are paper-thin, and you hear everything from your room.

From the breakfast setup to the conversations on the terrace, it's impossible to sleep.

I even asked the staff to move us or make other arrangements, but nothing worked.

4/10

Poor

03 Mar 2026

AUGUSTIN

ac was ok

Partner

6/10

Pleasant

27 Feb 2026

Jennifer

Staff are courteous. The walls are paper thin, and unfortunately, I had to hear a man vomit every night for 5 nights in a row. The room wasn't as clean as I would've liked and the room can get a dingy smell if you don't put in the A/C and leave a window open. However, it felt safe, the bedding was clean, and the location is about a 10 min walk to the zócalo. Great for the simple traveler that isn't looking for any luxuries. Buffet breakfast is only good if you get there early.

Self

8/10

Excellent

27 Feb 2026

Nelda Edit

All staff and personal was excellent, the only problem I had was the shower, the hot water and cold water would not stabilize. I talked to the gentleman in the front, and he told me he was going to talk to the technician but never heard back. In my five nights stay I was not able to take a comfortable shower.

Partner

6/10

Pleasant

24 Feb 2026

Jaime Guiseppi Franco

There was a few things I didn't like. First, the water in the shower will not go down the drain PLUS The pressure was as low as it gets. I understand that the low pressure was most likely because all showers probably share the same water tank. However, for the water not going down the drain, we had to ask two times for it to get fixed. Second, we were not informed that the lobby doors, which is the only entrance, closes at 10:00 pm. We were outside knocking for a few minutes until someone came out to open it. Lastly, The location was a bit further than than thought based on the map.
Other than that the room was clean, modern, staff were nice, and the breakfast at the terrace was good with a rotating menu.
If it wasn't for the shower not working for 2 days, my rating would have been higher.

Partner

10/10

Exceptional

23 Feb 2026

rafael

Nice location and convenient

10/10

Exceptional

22 Feb 2026

Nereyda

Everything was clean and the service was great.
Breakfast was also better than I expected if that matters to you. Front desk and employees are also very nice and respectful. Overall it was good!

Partner

10/10

Exceptional

21 Feb 2026

Varina

The room was clean, everything worked in our room!
The breakfast was superb!
The only thing that would improve the breakfast in the morning is a new toaster, only 2 slices at a time could be made instead of 4.
The staff was friendly and helpful.
The location was perfect.
There is a grocery store across the street.
We were able to walk to dinner and meet up with the tours we booked.
Highly recommended!

Partner

10/10

Exceptional

19 Feb 2026

Sam

Hotel is very central to everything. My room was very clean, comfortable and the staff was very accommodating.

8/10

Excellent

13 Feb 2026

Rhonda

Clean room, good air conditioning, friendly staff. Someone was slamming a door at midnight and yelling. And it carries in the courtyard . Luckily I brought my earplugs .

Leisure Self

8/10

Excellent

09 Feb 2026

Denise

The staff was great, rooms were clean, the complementar breakfast was perfect, and the secure parking was amazing!

Leisure Family

6/10

Pleasant

07 Feb 2026

Yayza

If you don’t mind cold showers, this hotel is for you. The location is great, and the staff is very friendly

8/10

Excellent

03 Feb 2026

Timothy

Staff was great!

Partner

10/10

Exceptional

20 Jan 2026

Omar Saeed

This was a great hotel. Very clean and staff is very friendly and helpful. Parking was very easy and accessible. It was close to a lot of restaurants, vendors, and shopping areas within walking distance. Transportation to other towns is right at the corner from the hotel. Breakfast was fresh and delicious. Highly recommended!

Leisure Partner

6/10

Pleasant

16 Jan 2026

Maria

Room , staff the only good was the breakfast

Leisure Partner

8/10

Excellent

11 Jan 2026

Alma

Hotel is in great location. Walking distance to pretty much all of downtown. Parking was free and right across street. Only issue is was that rhey charged me $220 pesos to give me room 1hr early. Our flight was changed and we arrive early morning 630am. We went straight to hotel to leave our luggage and to see if possibly can do early check in they said to come back at 12pm once people start checking out. We did and I would see cleaning crew finishing room after room and I kept asking if they had a room available for early check in as we were exhausted lady kept telling me no until I told her i was willing to pay as we hadnt slept in 24hrs. She changed her answer and said yes if i would pay they would give me a room now. This has never happened before we travel often and every hotel has always given us room early if available never tried to charged us. Not even 1 hr early where they willing to give us room they made us pay

Partner

8/10

Excellent

09 Jan 2026

Pedro

Clean room

Leisure Partner

8/10

Excellent

28 Dec 2025

Lee

The Real Alma hotel is in an excellent location close to the city activities shopping and people. The staff is courteous and helpful and the buffet breakfast on the rooftop is great way to start the day.

Leisure Self

2/10

Poor

23 Dec 2025

Marisela

El aire acondicionado no servia y tiraba agua

10/10

Exceptional

15 Dec 2025

angelica

Excelente sevicio

Business_and_leisure

8/10

Excellent

14 Dec 2025

Miguel angel

AAA-

10/10

Exceptional

07 Dec 2025

sheila

Had an excellent stay. Clean rooms. Pretty hotel. Helpful and kind staff. Enjoyed the breakfast every morning.

Leisure Friends

10/10

Exceptional

05 Dec 2025

Julia

Cozy and comfortable hotel. Very clean and staff was very nice and friendly ready to help you with any questions.

Leisure Partner

8/10

Excellent

22 Nov 2025

wayne

God price, nice room. Buffet breakfast was good.
Only problem was they told me the taxi they called was going to be 300 pesos, the driver wanted 400.

Leisure Friends

8/10

Excellent

17 Nov 2025

Carl

Engaging staff. Very clean. Beautiful rooftop patio.

But, lots of street vehicle noise and one front desk staffer that tried to charge me for a dirty towel. He also arranged a taxi that I think he profited from.

Friends_and_family Friends

2/10

Poor

15 Nov 2025

Magdalena

El hotel no es nada como muestran las fotos, es un hotel que tiene las sabanas y tollas muy percudidas un ruido tremendo tanto en la calle como en el lobby , la comida muy escasa y muy limitada no ponen comida para tipo buffet se vacean las charolas de comida y no quieren poner mas por si acaso no alcanzaste , no tienen buena ventilacion y tienen un olor feo y con mucho mojo en el baño, no lo recomiendo

Leisure Partner

8/10

Excellent

01 Nov 2025

Elsa

Staff was wonderful! From the reception, cleaning staff and the cafe. However, we would have appreciated some drawers for our clothes, a small refrigerator or an ice bucket at least and we had issues with the hot water and we had to recharge the key card every other day.

Leisure Partner

8/10

Excellent

31 Oct 2025

Stephanie

Friendly service, clean room, good price. Location okay - easy walk to major attractions. Some of the amenities run down (ex. Towels with hole) but overall good stay for the price

Partner

10/10

Exceptional

28 Oct 2025

Manuel

Clean room,friendly staff and great location

Leisure

10/10

Exceptional

28 Oct 2025

Carolina González

Everything great, great breakfast

Leisure Family

10/10

Exceptional

23 Oct 2025

Evelyn

Nice Hotel. I really liked that everything was in walking distance. Only downside was our shower drain was clogged

10/10

Exceptional

23 Oct 2025

Oscar Ignacio Andujo

In down town

6/10

Pleasant

20 Oct 2025

Laura

Delicious breakfast, friendly staff.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Laura

Upon arrival and throughout our stay, staff were very friendly and helpful. They offered a simple yet delicious breakfast buffet. The hotel is quick walk from the city center and many other must see locations.

Leisure Family

8/10

Excellent

12 Oct 2025

Veronica

Very nice stay at this basic but clean hotel. Not in the city center but only three blocks away from Mercado Benito Juárez. Breakfast is very tasty and service is great!

Leisure

10/10

Exceptional

08 Oct 2025

M

Included secured parking and a delicious buffet breakfast on the beautiful terrace. They do not have an elevator, so prepare to climb 3 flights of stairs where the dining area is located. Great stay and service!

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Hilda

Review of Hotel Real Alma – Warm hospitality & stunning views!
It was my first time staying at Hotel Real Alma, and I can confidently say it’s one of the best hotels in Oaxaca that includes breakfast. From the moment I arrived, the staff was incredibly kind and always ready to help, making my stay comfortable and pleasant.

One of the highlights was the beautiful view of Cerro del Fortín — waking up to that scenery each morning felt magical and added a unique charm to the experience.

The included breakfast was delicious, varied, and beautifully served — the perfect way to start a day of exploring Oaxaca. The hotel itself is clean, well-maintained, and tastefully decorated, creating a cozy and relaxing atmosphere.

I’ll definitely be coming back on my next visit to Oaxaca. I highly recommend Hotel Real Alma to any traveler looking for comfort, great service, and breathtaking views.

✨ #OaxacaMagic #HotelRealAlma #CerroDelFortínViews #TravelMexico #HiddenGems #HotelReview #BreakfastIncluded #WarmHospitality

Leisure Family_with_children

6/10

Pleasant

15 Aug 2025

Mia

Good location, near the city center. Room/hotel was clean. The bed was very uncomfortable. Issues with getting hot water in the bathroom. Had only one shower with hot water.

Leisure Partner

6/10

Pleasant

02 Aug 2025

Kim Seng

The hotel is on a good location. The front desk people were not friendly. The breakfast is basic for the price we paid.

Leisure Partner

8/10

Excellent

18 Jun 2025

Maribel

Close to downtown

10/10

Exceptional

02 Jun 2025

Gus C

The stuff was so friendly everyone very nice helpful people!!!

Leisure Family

10/10

Exceptional

27 May 2025

Rene

Great location, great food and very accommodating staff. Will definitely stay here again.

Leisure Family

10/10

Exceptional

24 May 2025

Cecilia

The staff were friendly and helpful. The hotel and room was clean, quiet and comfortable. Convenient location close to shops, restaurants and walkable to Centro. I enjoyed the included breakfast as well! Great for the price!

Leisure Self

10/10

Exceptional

07 May 2025

Pablo

Overall, excellent place to stay. Close to the center of Oaxaca. It was so convenient. Definitely recommend the breakfast is awesome too.

Business Family

10/10

Exceptional

04 May 2025

Hugo

Excellent

Leisure Partner

8/10

Excellent

09 Apr 2025

Patricio Esteban Martinez

Everything was very good staff, location, price and facilities. The only thing is no elevators and some times there was a bad smell in the bathroom but had an esy fix over all very nice hotel highly recommended 👌

Leisure Partner

10/10

Exceptional

30 Mar 2025

tenzin

Hotel Real Alma was a great find for me. It was my first solo trip and I wanted to stay at a hotel that was close to the main center and everything, and hotel Alma was just that. It was about 20 mins to airport and it’s walking distance away to the square and every other place in centro. One of the other reasons I booked hotel Alma was the included breakfast, and let me tell you, the breakfast buffet every morning was so delicious with veg/non veg options. The dining staff were so nice and humble people and I just loved it. Hotel Alma itself is a beautiful small hotel, the rooftop is definitely the highlight of the hotel and that is where breakfast buffet is set up each morning as well. I highly recommend hotel Alma for anybody looking to book in centro area Oaxaca and I will def come back 💯

Leisure Self

10/10

Exceptional

17 Mar 2025

Alejandro

The location was in walking distance from everything. At night there are many options for yummy food with the street vendors. The breakfast in the morning has delicious options and the view from the terrace at any time of the day is beautiful. Would recommend and will return.

Leisure Partner

10/10

Exceptional

12 Mar 2025

David Lee

The staff was very helpful and friendly

Leisure Self

10/10

Exceptional

06 Mar 2025

Dennis

Great place

Nice place. Close to downtown. Only beef i have , you wait for hot water.5 minutes. Still no problem.

Partner

10/10

Exceptional

06 Mar 2025

Carlos A.

This place is excellent to visit Oaxaca, no complaints.

Leisure Partner

10/10

Exceptional

02 Mar 2025

Leticia

Loved it

10/10

Exceptional

21 Feb 2025

Lalaine

We enjoyed our stay and loved the breakfast on the top floor. Because it is conveniently located to a lot of restaurants and stores, it does get pretty busy in the morning and can get noisy. Just be ready to start your day early and you'll be just fine.

Leisure

10/10

Exceptional

15 Feb 2025

Verified traveler

Great hotel in Oaxaca !

The hotel is wonderful, clean comfortable and a pleasure to return to each day ... we have stayed here before .
Central to all important places to visit
This time .... ( group made up of 4 couples) ...we were very impressed with the buffet breakfast and the very competent breakfast staff who couldn't do enough for you .
The day time female receptionist was also attentive and helpful.
Cleaning staff of hotel/ rooms couldn't be faulted .
Service was sadly let down we all felt by the surly male night receptionist/ porter who never smiled and resented it seems any interaction with guests . Such a shame .
We will still return to the hotel next year for our visit to Oaxaca ... hopefully the night porter will have learnt better people skills by then!!

Friends_and_family Friends

8/10

Excellent

15 Feb 2025

Lenka

Good location
Comfortable beds

Leisure Friends

10/10

Exceptional

11 Feb 2025

Daniel

Nice and quiet hotel.

Leisure

10/10

Exceptional

08 Feb 2025

Richard

Great hotel and location

10/10

Exceptional

03 Jan 2025

Vicky

Beautiful peaceful room

10/10

Exceptional

13 Dec 2024

Elias

It was good

It was comfortable and good location event though has a little problem with a leak from the toilet’s what’re system.

Partner

6/10

Pleasant

13 Dec 2024

Christ

Good overall

Great hotel walking distance to all spots. It’s in more of a locals commercial area with local shopping and street food. About 10-15 min walk to Zocala square. Free parking in a private lot 2 min walk. We got a queen balcony city view room for 2 nights. Breakfast 8/10. All great except there was no hot water for two days!

Partner

10/10

Exceptional

22 Nov 2024

Lucas

It was a pretty nice place and i liked the breakfast and it was pretty clean

Business_and_leisure Family

6/10

Pleasant

21 Nov 2024

Verified traveler

Smells bad, and not very clean

Self

8/10

Excellent

17 Nov 2024

Juan

Overall a good stay , will definitely come back

Leisure Self

8/10

Excellent

14 Nov 2024

Myrna

Room was clean but the shower had mold other than that it was good.

Partner

10/10

Exceptional

03 Nov 2024

Bruce

Great location, room, staff, and breakfast

Great location just a 10 minute walk to the Zocolo, a couple of blocks from Benito Juarez and 20 de Noviembre markets. Great freshly made breakfast daily, very tasty. Staff are all outstanding—incredibly friendly and helpful.

Partner

10/10

Exceptional

25 Oct 2024

Misael

Excelente hotel, muy buen servicio, solo que al momento de bañarse en la regadera de la habitacion #1 se esparce el agua por todo el baño e incluso llega al area del cuarto, pero aparte de eso, todo bien, por eso le di 5 estrellas.

Leisure Partner

8/10

Excellent

10 Aug 2024

Lorenza

It is a nice hotel

Leisure Self

8/10

Excellent

07 Jul 2024

Felix

At first it looked like a bad hotel but it ended up been just fine.

Business_and_leisure Self

2/10

Poor

28 May 2024

Anis

AC didn’t work and room is real small.

Leisure Family

10/10

Exceptional

19 May 2024

Ronnie

The staff at Real Alma was very friendly and helpful during my 8 night stay. They kept the room clean, provided plenty of clean sheets and towels. I enjoyed my stay enough to extend it by three nights! It's a little walk to many of Oaxaca's sites, restaurants, squares, markets, etc. Overall great experience!

Leisure Partner

8/10

Excellent

07 May 2024

Maria Anita

Wish it had a swimming pool, loungers on the terrace.

Leisure Family

10/10

Exceptional

04 May 2024

George

Located within walking distance of the Zocalo and the two large touristy Mercados. The staff is friendly and pleasant.

Leisure Partner

10/10

Exceptional

26 Apr 2024

Shirley

Great location and friendly staff

The restaurant and front desk staff were so friendly and helpful. We loved the rooftop terrace to hangout in the evening.
The location is vibrant and central. Easy walking distance to zocalo and several mercados.
It doesn’t have an elevator, which was fine for us, but may be a concern for others.

Friends_and_family Friends

10/10

Exceptional

22 Apr 2024

omar

Close to Socalo restaurants and Mercados

Leisure Family

8/10

Excellent

08 Apr 2024

Fabian

The Hotel was too big. We have to be transported by cars to get where we want. It was dificult to go quickly to your room if you needed something. Would be better if at least they had electric cars.
The room was nice and the food was good. We liked the different dining restaurants.

Leisure Family_with_children

10/10

Exceptional

23 Mar 2024

Agustin

Front Desk personnel was very attentive and helpful.

Leisure Family

8/10

Excellent

13 Mar 2024

Brian

Overall good!

It was at the lower end of price, but certainly adequate for a short stay.
A bit noisy on the street side, but quiet enough when the balcony door is closed.
Bed was comfortable, room clean, bathroom good.
No elevator, so if you don’t do stairs, go elsewhere, especially when breakfast is on the top floor.
Breakfast is ok….coffee a bit weak, fruit good, but got a tad boring after 5 days.
Service was great….front desk and breakfast staff.
Great location….walkable to everything in the city.

Partner

10/10

Exceptional

11 Mar 2024

Maurice

The staff was amazing, and breakfast was fantastic. Our only comment would be that the bathrooms are tiny.

Partner

10/10

Exceptional

07 Mar 2024

James

Front desk staff was great- didn’t get young ladies name- Nash?? She helped a lot with recommendations and transportation. Hotel was pretty clean. Love the Rain shower.

Business_and_leisure Family

10/10

Exceptional

03 Mar 2024

Aide

Me encato en lugar todos fueron super amables desde el muchachito joven que me atendio cuando llege asta el senor que nos cuido los sueños en la noche . Lo recomendaria a mis amogos . Gracias por todo

Leisure Self

2/10

Poor

02 Mar 2024

Verified traveler

Do not fall for their FALSE ADVERTISING of soundproof rooms and don’t expect customer service. Front desk lies with a smile. Poor customer service is top down and they are proud of it.

Friends_and_family Friends

8/10

Excellent

29 Feb 2024

Amada

The hotel is surrounded by street vendors and locals during daytime, 1 block from big market. No elevator , and loud noise at night time (our first night there) due to construcción in front of street.

Pros are, just 4 blocks from the zocalo, and the nicest part of town. The hotel itself is clean, simple, has a nice rooftop terrace where breakfast is served, and at night it has a gorgeous view of the city, and it’s personnel are so very kind and helpful.

Leisure

8/10

Excellent

29 Feb 2024

Irene

Best staff ever

4/10

Poor

25 Feb 2024

Robert

Too loud. Not recommended

Reasonably clean and near the center of the commercial district with markets nearby, and the town Square and a few museums, but really only deserving. It’s two star rating.
Small, basic breakfast to start the day, very weak coffee, but nice friendly staff.
Our rooms faced a very loud commercial strip, which wasn’t a problem until they decided to refill their water tanks at midnight on a Saturday night. Almost 2 hours with a very loud diesel pump that had to be 70 or 80 dB for what I’ve been sleep. The front desk kept saying five more minutes until the truck left after 1 AM. Lots of other choices. I would not recommend this.

Friends_and_family Friends