Name: OYO Hotel Emperador, Oaxaca
Address: Calle de Gustavo Díaz Ordáz 408, 1, Oaxaca, 68000, MX

6/10

Pleasant

04 Jul 2026

Antonio

If you are looking for a place just to rest this is the place. Nothing fancy, don't expect luxury or super duper confort. The price is about right, spend 3 nights there and then came back for another night.

Family_with_children

4/10

Poor

28 Jun 2026

Beatriz

You get what you pay for. Saw a roach in the room. Overall, poorly maintained.

Family_with_children

6/10

Pleasant

23 Jun 2026

Laura

The room had 3 beds. However, the bed sheets only covered the mattress and the blanket was very old and worn out. I was charged 50 pesos more for a teen because she was not part of the reservation. I showed the person in charge my email confirmation that it was for 3 adults and a teen. He still said I had to pay extra.

Family_with_children

4/10

Poor

22 Jun 2026

Ericka

The hotel is in a convenient downtown Oaxaca location, and the rooms were acceptable, although the furniture is very old and outdated. The bathroom layout was unusual, with the shower located between the toilet and sink and no shower curtain, which made the entire area wet after showering.
Unfortunately, our biggest issue was cleanliness. We found three large cockroaches in our room. My daughter was so uncomfortable that she refused to stay in the room and chose to sleep in our truck instead. I notified the hotel staff, and they did try to help by offering to move us to a different room. However, my daughter no longer felt comfortable staying at the hotel. Since the reservation was prepaid through Expedia, the hotel stated they were unable to provide a refund.
We had reserved two rooms because my nephews were staying for five days. The staff did move them to another room, which we appreciated. The employees were polite and attempted to assist, but the roach problem significantly affected our stay. Another thing to note is that there is no air conditioning, only fans, which may be uncomfortable during warmer weather.
Overall, the staff's efforts were appreciated, but the cleanliness issues and lack of air conditioning made this a disappointing experience.

Family_with_children

10/10

Exceptional

03 Jun 2026

Lizet

Very convenient location. 2 blocks from food Mercado 3 from pasillo de humo. Always felt safe walking (3 single ladies ) and Staff was super friendly, even when my party was not the best they always helped with a smiling face. Property could use some updating but it was very comfortable. Would definitely recommend.

Family

2/10

Poor

01 Mar 2026

Rafael

The place looked nothing like the pictures online. Upon arrival, we were given a few towels, but they were dirty and stained. When we entered the room, it appeared as though it had not been cleaned. The blankets had visible stains, and the bathroom was unclean and unsanitary.
Due to concerns about safety and cleanliness, we only stayed for about 10 minutes before requesting to check out, as the accommodations did not meet our expectations. Fortunately, we were able to find another place to stay. Unfortunately, we would not recommend staying here.

Friends

8/10

Excellent

15 Feb 2026

Virginia

Close to the touristic areas.

Leisure Self

2/10

Poor

28 Jan 2026

Fabian Noe

Worst hotel I even been, el peor hotel en el que eh estado, no se los recomiendo para nada

Business_and_leisure Self

4/10

Poor

25 Jan 2026

Jose

It wasn't what I thought it was gonna be . Not good I don't recommend. stayed one night then booked another motel for remainder of my trip

Leisure

8/10

Excellent

05 Jan 2026

Francisco

Good hotel for a one time stay

10/10

Exceptional

22 Nov 2025

Alicia

Other than the shower being built in next to the toilet our stay was great just take the garbage and toilet paper out before you shower . If you are going during cold weather you may want to take another blanket. There is no ac or heater. But that is normal for Mexico.

Leisure Self

6/10

Pleasant

05 Nov 2025

Rosa Maria

The staff was great! I will give 5 stars to Lisbeth! She was accommodating in every sense of the way. The place needs an upgrade, overall. But if you want a place to go to sleep and that is it, then look no further. The facility is clean. You can shower with hot water. The bed is decent. There are no bugs.

Leisure Friends

10/10

Exceptional

04 Nov 2025

Cristina

Yes everything was perfect

Friends_and_family Family

8/10

Excellent

23 Oct 2025

Antonio

Noisy, so it's better to stay on the 3rd floor, and towards the back.
Also, as a suggestion to the management, it would be awesome to have at least one channel in English. The coffee and drinkable water was very welcome. I certainly would go back.

Leisure Self

6/10

Pleasant

22 Sep 2025

Victor

Beware if you booking the room may not look like the one on the picture.I booked two rooms one was like the one on the picture and the second was terrible, I couldn't believe that was an option, but the staff found me an other one.

Leisure Family

2/10

Poor

07 Sep 2025

Erika

The room was super dirty mold all over the bathroom sheets stained after asked to cleany room was only changed sheets to blood stained sheets which is even worse staff was no help don't even know how this is an option for a hotel here on Expedia

Leisure Self

10/10

Exceptional

25 Aug 2025

Juan

This is the minimum you will get in terms of hotel. Don’t expect wonders and you’ll be fine

Business Family_with_children

2/10

Poor

25 Jul 2025

carlos

Lo peor tiene fotos que no se parecen ala realidad huele asqueroso ademas solo efectivo nada de pago en tarjeta fue la peor experienciabc9n hoteles .com

Partner

6/10

Pleasant

16 Jun 2025

Raul Gonzalez Larios

The towels that were given were very old. Found a cockroach near the bed and it met its end right there.
Staff was friendly and location was good, close to the mercado and center, just wish there was more affordable parking options nearby

Leisure Family

2/10

Poor

06 May 2025

Victor

The place was a dirty dump. The staff were nice.

Leisure Self

6/10

Pleasant

03 May 2025

Raymundo

Better than worst

Carpet not cleaned
Bathroom dirty and old
Needs to Paint
Old pillows
Doors banging all night long
Great hot water but shower head too old leaks all over the bathroom.

Partner

8/10

Excellent

31 Jan 2025

Jose

Nice place

4/10

Poor

10 Nov 2024

Marisol

It was the day of the dead weekend. Nothing else was available so we stayed here until we had other options. It has a bed and a shower/ restroom. It was either this or sleep in the street, so we opted for the stay but I would never stay here again if I had another option. On a positive side, it was dirt cheap and the staff were ok.

Leisure Family

2/10

Poor

19 Aug 2024

Jesus

Worst place we’ve ever stayed at. More like a house turned into a cheap hotel. Noisy, no parking available, bad TV and WiFi signals. The shower was on top of the toilet (no joke). No daily cleaning. Photos were deceiving. You can’t contact them directly before your arrival and even Expedia couldn’t get in touch with them. Avoid!

Leisure Family

4/10

Poor

02 Aug 2024

Laura

Wifi was not good at all. It would have really helped with the fact that eve thing else was okay.

Family

2/10

Poor

20 Dec 2023

Carlos

The girl at the reception was a really nice person; and there was a pad stuck on the tv and the blanket had a big hole in it

Friends_and_family Family

2/10

Poor

06 Nov 2023

Carmen

Do not stay at this property. The place was filthy, sheets were with stains, bathroom looked like it had not been cleaned in forever. This place looked like it was used by the hour for prostitution and drug users. Some of the natives told us they were glad we didn’t spend a night in this place as they feared for our lives.

Leisure Friends

4/10

Poor

04 Nov 2023

Verified traveler

Great price at a price

You get what you pay for. Great price at a price. Very small, old. Towels rough, shower hardly had any presure, bed old too. No a/c although not needed at this time of year. Very noisey. No parking.

Partner

4/10

Poor

01 Nov 2023

Verified traveler

Not a 3 star hotel. Maybe 2.

The room was different than expected from the pictures sown on the website. If you only need a bed to sleep, this is OK, but definitely not a cozy relaxing place. The property could be kept better. Staff was friendly.

Friends_and_family Family

10/10

Exceptional

06 Oct 2023

Mey

Muy amigables, organizados y cerca de la ubicación que necesitaba

Business_and_leisure Family_with_children

8/10

Excellent

09 Jun 2023

Danny

Un buen hotel con empleados muy amables ..

Leisure Friends

6/10

Pleasant

26 Feb 2023

Joachim

Stay

The place needs renovation staff was pleasant.. Rooms were small and outdated ... No hot water in the shower

Self

4/10

Poor

15 Jul 2022

Luis F

Don’t stay here, old building with very dirty rooms, good people working in the front desk but the room was horrible.

Self

8/10

Excellent

24 Mar 2022

Shehzeen

Lovely staff, great city, positive experience.

I had a really positive experience staying here. The staff are so nice and helpful (Edgar is particularly wonderful, honestly so positive and helpful) and i was really happy there. Yes the rooms do look a prison cell, but who cares? I was in Oaxaca to experience city and this hotel is full of lovely people. Everything works and the location is super central for you to get in and out of the city with ease. I felt really safe there as a solo traveler.

Self

10/10

Exceptional

09 Mar 2022

Lambros

What a surprise

Business Family_with_children

4/10

Poor

24 Jan 2022

Verified traveler

Rooms are in very bad shape, too much noise and light leaking from outside into the rooms, furniture is damaged, uncomfortable beds.

Friends_and_family Family

2/10

Poor

18 Jan 2022

Gerardo

City center

Business Family_with_children

4/10

Poor

23 May 2021

Verified traveler

If you have a fantasy about 3rd world prisons this might be the hotel for you. It seems like an abandoned prison. It is hard dirty concrete and the toilets have no seats. The windows do not close and let all the noise of the cell block enter. There were voices all night long and I woke to find my shower had no water at all. There seem to be better cheapies just south, but i was told this is the red light district.

Leisure Self

4/10

Poor

10 Jan 2021

Verified traveler

An authentic serial-killer-vibe!

I was first let in to the wrong room, which was really dirty and smelling like smoke.
Then a few minutes later I was told I was in the wrong room, only to get a room in a similar condition (but no smoke smell).
I’m sure there are cockroaches here during the warmer periods of the year.
Don’t stay here, if you care about the ambiance.

Self

10/10

Exceptional

30 Jun 2026

Blanca

Muy limpio y la atención muy buena.

Partner

4/10

Poor

22 Jun 2026

Jonathan

Lugar sucio, personal poca disposición, instalaciones viejas, camas horribles, toallas viejas y sucias, cobijas sucias y viejas. Está pésimo no se alojen aquí

Family_with_children

6/10

Pleasant

13 Apr 2026

Leonides

Si tiendas cerca del hotel cerca del centro.

Self

8/10

Excellent

10 Apr 2026

SONIA SARAI

Cerca hay una estación de taxi , lo que es muy útil para trasladarse a la terminal ADO o al aeropuerto

Family_with_children

4/10

Poor

04 Apr 2026

José Luis

Las actividades fuera del hotel accesibles

6/10

Pleasant

04 Apr 2026

MIRNA

La ubicación excelente pero las habitaciones dejan mucho que desear, están unas frente a las otras y por lo mismo se escuchó ruido, falta mejorarlas

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Alfonso

Tiendas cerca del hotel,

2/10

Poor

08 Mar 2026

Julio cesar

Eso no es un hotel, es como una cuarteria terceramundista, con un escándalo absolutamente toda la noche, azotones de puertas llaves de agua abiertas, está más grueso un calcetín que su toalla, solo faltó que los dieran una cubeta de inodoro, un papel Estrada está más grueso que su cobija, la regadera está en los 15 CM de espacio entre el lavamanos e inodoro, pude acostarme vestido pero el escándalo es insufrible

Partner

8/10

Excellent

21 Feb 2026

juan c

Pues tedan la abitasion que les sobra

8/10

Excellent

12 Feb 2026

victor

Cuando ví las opiniones tan negativas estaba dispuesto a cambiarme una vez pasada la primera noche. Pero la verdad a mí me funcionó. Encontré el lugar amplio y limpio. No encontré animales ni sábanas sucias. Había café gratis. Estaba cerca del zócalo. Sin duda es mejor que un hostal y más económico. Si leen referencias de otros hoteles más caros resulta que se quejan de insectos, camas incómodas y sábanas sucias. Cosas que cambiaría son las camas por unas mas cómodas, más cobijas y toallas. Estuve 5 días.

Leisure Family_with_children

8/10

Excellent

07 Feb 2026

JUAN CARLOS

Personal amable y la habitación aceptable

Friends_and_family Family

2/10

Poor

27 Jan 2026

Mayko

Habitaciones muy malas condiciones...por eso no decidí quedarme ...

2/10

Poor

25 Jan 2026

Noheli

El cuarto estaba en mal estado, sucio en insalubre, las camas estaban sucias y tenían fluidos de quién sabe qué, íbamos con dos menores, rentamos para quedarnos 2 noches y tuvimos que irnos porque nos dio mucho asco dormir ahí nefasto el lugar

Leisure Family_with_children

2/10

Poor

15 Jan 2026

Hugo

Las camas estaban super duras se sentían los resortes se veia muy descuidada la sabanas viejas y se veian sucias solo tenia la sabanas del colchon y doblada una cobija vueja y y chica no añcanza para 2 personas

2/10

Poor

06 Jan 2026

Fernando

La habitacion estaba terrible

2/10

Poor

01 Jan 2026

Berenice

No es como parece en las fotos
Un precio elevados para lo que ofrece

Leisure

2/10

Poor

31 Dec 2025

Jessica Anilu Zue

Hay moho, las sábanas están rotas, hay cucarachas

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Juan Carlos

Esta muy cerca del centro

Business_and_leisure

8/10

Excellent

29 Dec 2025

Blanca rosa

Todo tranquilo

Business_and_leisure Partner

6/10

Pleasant

27 Dec 2025

Ariadne

El hotel es sencillo.
Las cobijas para cubrirnos estaban rasgadas al igual que las toallas de baño. El baño es reducido, todo se moja.

Lo rescatable es que estaba cerca de los mercados y el zocalo.

Leisure Family_with_children

4/10

Poor

26 Dec 2025

Carlos Ivan

No tiene nada que ver con la fotografía publicada en su portal.
Sin sábanas, ni colcha, ni donde colocar ropa, sin asiento de taza.
Tiene mucho por mejorar.
Excelente ubicación.

Leisure Family

10/10

Exceptional

25 Dec 2025

Narcedalia

Buena ubicación

Friends_and_family Family

6/10

Pleasant

22 Dec 2025

ALBERTO

Llegó fácil

6/10

Pleasant

26 Nov 2025

Martin

Le falta mantenimiento a la regadera, en cuanto al personal fue antento

Business Family

10/10

Exceptional

24 Nov 2025

Virginia

Mejorar las instalaciones

Business_and_leisure Family_with_children

2/10

Poor

19 Nov 2025

Brithany

Las habitaciones súper sucias el conlchon estaba lleno de sangre el baño sucio el lavabo igual un asco había chapulines dentro

Leisure Partner

4/10

Poor

06 Nov 2025

Mayra janeth

La habitación está muy descuidada No ponen cobijas Pero lo IMPERDONABLE, TIENE MUCHAS CUCARACHAS, habitación sucia, colchones viejos

Friends_and_family Friends

8/10

Excellent

04 Nov 2025

Grisel

Este hotel es solo para emergencias. Nos quedamos ahi porque de plano no encontramos alojamiento en la semana de festejos de dia de muertos y aun asi no lo vendieron como hotel de 4 estrellas...

El hotel es viejo, habitaciones super sofocadas donde no ventila el aire me asaba por las noches... Camas terribles hasta me lastimaron la cadera al dormir... Fue una estancia muy pero muy incomoda y la regadera que me toco tenia una ventana quebrada y tuve que poner una sudadera para tapar el hoyo. En fin...

La ventaja es que el hotel esta muy centrico y te puedes ir caminando a muchos lugares y spots del centro historico muchisimas buenas opciones para comer, los mejores mercados para comprar y comer comida riquisima estan muy cerca.

Ahhhh y no aceptan pago con tarjeta asi que considerenlo....

Friends_and_family Friends

6/10

Pleasant

27 Oct 2025

Carmen

Solo el baño muy sucias las paredes nos tocó la 356 y me daban ganas de ir por pinol para limpiar esas paredes, las cobijas muy duras mejor poner una sábana TMB para q no se sienta lo roñoso de la cobija, pero el personal muy amable, nos trató bien

Friends_and_family Friends

2/10

Poor

25 Oct 2025

Oralia

nunca me contestaron, trate de comunicarme por un problema ,

2/10

Poor

16 Oct 2025

Ma Rafaela

El hotel en sí es un vejestorio mal cuidado y administrado las sábanas arrugadas los cobertores rasposos las toallas percudidas y rotas el colchón horrible se siente los resortes del colchón lo único bueno que tiene es la ubicación 100% no recomendable

Partner

10/10

Exceptional

15 Oct 2025

Gerardo

SIEMPRE ME GUSA MUCHO LA RECEPCION SOLO CAMBIARIA LOS DETALLES DEL BAÑ, CUIDADO Y MANTENIMIENTO DE REGADERAS, LAVABO QE A VECES BAJA LENO, O SUCIEDAD DE SARRO EN LAS REGADERAS.

LO DEMAS EXCELENTE

Leisure Self

4/10

Poor

10 Oct 2025

Carolina

Habitacion e segunda planta muy chica, para 3 personas,no habia agua caliente no tiene estacionamiento y calle insefura para dejar afuera el coche, la persona que nos atendio no fue muy amable, se le pidio cambiar a la planta baja ya que habia un husped con movilidad reducida y no dio opciones

10/10

Exceptional

02 Oct 2025

EMMANUEL

Afortunadamente todo estuvo a la mano...
Mejoraría algunas cosas como la renovacionnde las camas, y en mí caso, los muebles secundarios... sin embargo, mi estadía fue muy gratificante.

Self

6/10

Pleasant

24 Sep 2025

Brian Jose

Tiene una buena ubicación

Leisure Family_with_children

6/10

Pleasant

24 Sep 2025

Brian Jose

Esta ubicada en el centro de la cuidad

Leisure Family_with_children

2/10

Poor

12 Sep 2025

VICENTE

La habitación con basura, tollas sucias, la cama igual. No me atreví a pasar la noche, fue necesario buscar otro hotel.

4/10

Poor

08 Sep 2025

Licelin

No se parece a las fotos. Pero es barato no se puede pedir más

Business_and_leisure Self

6/10

Pleasant

26 Aug 2025

JORGE ANTONIO

Bien si andas corto de presupuesto.

Adecuado para varias personas que requieren dos o mas camas sin pagar mucho.
El baño, si bien está limpio, requiere mucho mantenimiento, no es cómodo.

Bien si pagas menos de 400 pesos por dos personas dos camas.

Friends_and_family Family

6/10

Pleasant

20 Aug 2025

Fernando

Las imágenes no son como es en realidad

10/10

Exceptional

14 Aug 2025

Gerardo

Muy bueno, tranquilo el lugar, personal muy respetuoso, y amable .

8/10

Excellent

11 Aug 2025

Adriana

Todo bien solo que el contacto del baño no funciona

Leisure Family

4/10

Poor

27 Jul 2025

Humberto

Pésima limpieza, incluyendo las toallas y sabanas (aunque olían a limpio, sus condiciones indicaban lo contrario), deficientes canales en la televisión y no cuenta con estacionamiento.

Situación que nos pasó, que debajo de una de las camas (que ocupamos mover), el piso se encontraba sucio y chicloso.

Lo bueno a destacar sería que contaba con buen internet y el agua caliente salía al instante.

Leisure Family_with_children

8/10

Excellent

19 Jul 2025

Verified traveler

Lo adecuado para sus precios

Cumple con lo básico solo para descansar a un precio justo la atención es buena

Business

6/10

Pleasant

09 Jul 2025

ADRIANA

Es muy cómodo estar ahí por la cercanía de todo y el precio accesible, sin embargo está muy descuidado y tuvimos una situación una de las noches de que en otra habitación hubo disturbios, gritos, llantos y ruidos muy fuertes como que aventaban cosas ó golpeaban algo, no salimos por precaución más no hubo nadie responsable del hotel que tomara acción al respecto, y al otro día por la mañana solo nos dijeron “no se preocupen, ya se fueron”.

Leisure Family

4/10

Poor

20 Jun 2025

karla

La habitacion tenia almohadas muy pequeñas, las toallas ya estan muy desgastadas, el baño es muy pequeño y se veia sucio, la regadera estaba tapada, le falta mantenido. Adicional a esto no hay un control de ruido con el resto de los huéspedes, gritaban o corrian y nadie de la recepción les pidio bajar el volumen por respeto al resto de los huéspedes que si queriamos descansar

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

Usiel

El hotel es muy viejo , pero bien ubicado

Self

10/10

Exceptional

02 Jun 2025

Hilda

El

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Luis

Buen servicio Nada que argumentar

Leisure Family_with_children

10/10

Exceptional

05 May 2025

Victor Manuel

Gracias Oaxaca

El lugar muy céntrico solo hay que mejorar un poco la vista de las habitaciones se ve descuidado precios accesibles personal muy atento.

Gracias por la estadia

Partner

6/10

Pleasant

02 May 2025

Ruth

Regular

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Patricia

nos gusto la fresco

Leisure Family

10/10

Exceptional

27 Apr 2025

EDEN GETZEMANI

Buena atención

4/10

Poor

27 Apr 2025

Jesus Guillermo

Muy sucia y descuidada.

Business_and_leisure Self

4/10

Poor

21 Apr 2025

ADRIANA

Estaba muy sucio pues uno delos muebles arriba de la cama LITERAL estaba tan lleno dw polvo que lo tuve que sacudir yo, el piso de la puesta del baño miuuuy sucio.
Lo bueno es que esta súper céntrico

Leisure Family

6/10

Pleasant

21 Apr 2025

Cirilo Fernando

Que deben de darle mantenimiento a las regaderas,sanitarios estén funcionales y que pongan toallas en buen estado no rotas que tengas los insumos necesarios para obsequiar al cliente café se les solicitó y salieron que se había acabado ese no es un buen servicio para mí consideración .

2/10

Poor

21 Apr 2025

Randy

Horrible huele mal no me quedé salí de ahí a buscar otra opción

Leisure Family

6/10

Pleasant

02 Apr 2025

Jose Arturo

Céntrico y práctico

La habitación cuenta con lo que describe. Es una muy buena opción por el precio y la ubicación.