Name: The Longlands Hotel
Address: Marton Rd, 293-295, Middlesbrough, TS4 2HF, GB

2/10

Poor

14 Jul 2026

Rebecca

Absolutely worst place I’ve stayed videos and messages will be added

Partner

2/10

Poor

29 Jun 2026

Connor

I kept getting stones hitting the window late at night with someone calling someone

Self

2/10

Poor

28 Jun 2026

Robert

Straight away I thought it would be a poor experience, the guy on front desk was pleasant enough it turns out this “hotel” is also accommodation by the council… the kitchen is a building site no own bathroom it was shared by multiple people. Upstairs was having a party at stupid o’clock people coming in and out at that time also. About 1am someone knocked on my window and asked for “business” the bedroom only had 1 plug socket. The bedroom is meant to have 4 but they weren’t connected or drilled yet. No bedside tables the bed had stains on the sheets and pillows and hairs on the bed I don’t think it was changed! Good thing about it is keypad locks I wouldn’t book here again ever!

10/10

Exceptional

02 Jan 2026

Faith

Clean environment

Friends_and_family Friends

8/10

Excellent

11 Dec 2025

James

Staff were great!

Business_and_leisure Self

2/10

Poor

06 Dec 2025

Clive

At midnight, someone was able to open the door to my room. I always leave my bag and shoes by the door so heard them, woke and chased them off. How did they get my room access code ?????
As for the room, it was depressing and cold. The radiator valve was broken and there was no heating.
The PAID-FOR breakfast was not available.
The people in the other rooms appeared to be long term lodged and spent the night talking loudly in foreign languages on the phones.
I CAN NOT recommend this to anyone. I booked and paid for two nights, but after one night here, I did not return.
UNSAFE !

Business Self

2/10

Poor

16 Nov 2025

Ioan

Sheets not clean,the room was dirty,in the bathroom was horrible,I could not sit on the toilet,so dirty and full of mould everywhere!
Doesn’t worth even one star!
I had such a bad night !
Never come back!

Business

4/10

Poor

10 Nov 2025

Mr D

Room had strong smelt that it had been smoking in room,plus the people in room above was very loud,i complained to reception,they had a word with occupants,it was quiter for a while,but then continued with noise.I had to leave my room and confront some of the occupants to complain,they were standing on the stairs near my room drinking and talking loudly,this was at 2.45am.So hardly had any sleep and had to work next day,also tv didn't work properly.

Business

4/10

Poor

26 Oct 2025

Kevin

Not a pleasant stay

Not very pleasant. Room quite dirty. Sheets clean. Bathroom shocking.
But it is low cost
I won't be staying there again

Business

2/10

Poor

31 Jul 2025

Bernard

Hovel

The place is terrible. Just Don’t even consider it

Business

2/10

Poor

18 May 2025

dilip

This property was unacceptable due to several issues:

Broken chair
Broken toilet seat
Missing shower head
Heat radiator without a controller
No hooks for used towels

Wouldn't recommend this property.

Leisure Family

2/10

Poor

04 May 2025

Gary

If you have ever wondered what it’s like to spend a night in a “crack den”, then this is the place for you

The 10/10 reviews must be fake

Business Family

2/10

Poor

03 Apr 2025

Stephen

The worst hotel I have ever stayed in

I did not get the room I booked the entry codes to the building and the room were both incorrect I booked a double en-suite room I got a family room the headboard to one of the beds was not attached and had 3inch screws sticking out which you could easily cut yourself on the shower was filthy there were no toiletries or towels also the blinds did not close only 1 tea bag to drink people coming in and out all night fire alarm went off at 12.30am as someone was smoking in the building which took 30mins to reset this was more like a halfway house not a hotel

Business

10/10

Exceptional

30 Jan 2025

Sameena

Very good

2/10

Poor

20 Nov 2024

Stuart

No heating in the room whatsoever so room was freezing, had to sleep in my clothes, poor blinds letting all the streetlight through. No towels initially until some random men just walked in with them, no knock or warning
Socket by bed not working, bedside light not working
Breakfast service terrible, no cups or bowls for the drink and cereal

Business

8/10

Excellent

19 Nov 2024

Verified traveler

Did the Job

Looked for a cheap overnight hotel in Middlesbrough, and found Longlands. Rooms were simple, shared toilets and showers as advertised, but clean and tidy. There was a problem with the boiler, affecting the central heating, but the receptionist provided a portable electric heater when it couldn't be sorted. Showers were electric so worked, and were nicely fitted out.
I added the breakfast, which was really good value.

Self

2/10

Poor

17 Nov 2024

Dawn

Very dirty and most things broken.

The room we booked was for 4 but wast any good for 4 and was very dirty walks and doors covered in human stuff.
The shower omg was stinking and couldn’t stand in to shower at all.

Friends_and_family Family

8/10

Excellent

29 Oct 2024

Andrew

Couldn't get in no access codes sent had to wait 30 minutes for someone to come and let me in

4/10

Poor

25 Oct 2024

keith

Business

When I arrived at the hotel the room I had been allocated was not available so I was given a different room which was not very good

Business Self

2/10

Poor

17 Oct 2024

Lawrence

Arrived and immediately left to go to a different hotel because of how dirty it was. The share bathroom had poo smeared across the wall and toilet seat. The shower had mold on the floor and walls. The Sheets were stained and what seemed to be pubes on the bed sheets.
It may be cheapish but spend the extra money and go somewhere better.

10/10

Exceptional

24 Sep 2024

James

Greatest staff and best hotel

Business Family

2/10

Poor

15 Sep 2024

Precious

The bed mattress is terrible.

2/10

Poor

27 Aug 2024

tyler

Absolutely shocking from start to finish. Customer service was appalling. He was too busy on his phone to even speak to me. Didn’t even apologise when I explained I wasn’t staying in a room that looked like a crack den. The fire alarms had just been silenced instead of dealing with the problem. The blinds in the room were all twisted and snapped so they didn’t close. No curtains either. The headboard was hanging off and the room smelt like a homeless person had been kipping in there for 2 weeks straight. Dirty.

10/10

Exceptional

12 Aug 2024

Anthony

The staff were friendly and helpful

Business Self

10/10

Exceptional

04 Aug 2024

Eve

Had a lovely stay! The service and staff were amazing and friendly

Business Partner

4/10

Poor

28 Jul 2024

Rachel

It was okay, nothing to rate really, clean and basic for thr money you pay its not like a typical hotel tho more like a tempory place to stay, rooms were clean, sink in bedroom was no water, toilets/showers were shared only, not enough space to swing a cat, the only down fall was kept up most of the night on friday night and saturday to people upstairs being very noisy, talking loudly, laughing too much, banging as they walked on the floor i thought there was an herd of elephants up there, never had no sleep this went on for a good few hours well until about 5am both mornings, at one point saturday night heard the said updtairs guests having loud intercourse 3 times totally no respect, no staff whatsoever there at all. Saw what looked like a few rough people. Totally felt uncomfortable on the stay even when i was staying with my partner. Never felt like that after staying in a \"hotel\" before, no breakfast as yiu have to go across the road to the other hotel. Didnt really rate it tbf shame really

Partner

2/10

Poor

28 Jul 2024

Jason

Unfortunately we booked, but didn’t stay, no reception, had ring up then some one arrive, the toilet was not clean, felt unsafe.
The window wouldn’t close, not like the photos in any way.
Was let in, given codes for the doors, anyone could have entered. Was a nice guy who let us in.

We just walked in, walked, we could have been unlucky, very dated, very basic.

Leisure Partner

2/10

Poor

26 Jul 2024

MATTHEW

Trust the locals out the front when they warn you

Our room type was booked to have a bathroom in the room.

It ended up being a shared bathroom in a dorm-type lodging, but we were assured \"it's ok, nobody else is booked here. it's private for you\"

When someone else opened the bathroom door while it was in use, check-in staff said \"what do you expect? it's a hotel of course there are other people\".

We were told the room we booked wasn't available because \"the man from the council has it now\".

Upon checking in we were immediately told \"I have CCTV everywhere so your car will be safe\", as though it was a major concern for other travellers.

Went up to the room and the door frame was falling apart, looked like the doors had been kicked in multiple times.

We immediately checked out and found other accommodation

Friends_and_family Friends

10/10

Exceptional

16 Jul 2024

Maria

Very accommodating and friendly staff .

Business_and_leisure

8/10

Excellent

06 Jul 2024

Glenn

No one at reception to help with enquiries, place was clean enough.

Business

2/10

Poor

27 Jun 2024

Steve

I only checked in and then checked out an hour later- noisy people coming in and out- room smelt, tv did not work. I would but recommend. First time in 17 years I did not stay somewhere I booked. Should not be advertised and a refund should be issued.

Business Self

4/10

Poor

27 Jun 2024

carol

Very basic hotel in rough area. Possible druggies around hotel.

Business Friends

8/10

Excellent

09 Jun 2024

Donna

Staff were lovely, room was clean, warm and safe. Breakfast was great too.. basic accomodation but near the town centre and stadium which was where we were going

Leisure Family

4/10

Poor

04 Jun 2024

Simon

The room we stayed in room 35 had a big stain on the double mattress rubbish in the cupboard the shower were dirty full off mould could of done with a refurbishment and decorating the breakfast is nothing to write home about would not stop again bed was very uncomfortable to sleep on people doing drugs in the room and noisy when come to bedtime

Leisure

2/10

Poor

03 Jun 2024

Verified traveler

Awful - I couldn’t stay as I felt frightened

It was awful and I felt unsafe so I didn’t stay

Self

2/10

Poor

02 Jun 2024

BRUCE

Awful - I couldn’t stay as I felt frightened

It was awful and I felt unsafe so I didn’t stay, checked into another hotel near by

Self

8/10

Excellent

30 May 2024

Ranke

The service is good. And Chinese speaking friendly

2/10

Poor

25 May 2024

margaret

On arrival a little disappointed, did not look great or welcoming , however staff were well presented and polite. Shown to first room which had other peoples luggage in, thank god our room was changed as it smelt terrible. Second room not much better, if we could have found another hotel we would have !! The door actual did not fit the gap, we had a sink in the room which not only did the water trickle out but not hot. Refused to use the shower as unpleasant, only one towel for two people. The bed was comfortable and sheets clean but only pillow per person. Did have tea and coffee facilities but took 15 mins to fill kettle. Overall it was overpriced and awful, I doubt anyone would ever go back for another stay, so it works for the management. Best thing they could do is knock it down and start again smarten the rooms up !!!

Leisure Partner

2/10

Poor

23 May 2024

Paul

Bed frame all stained. Sink in the room where when turned on the water just trickled out. Holes etc.. in the walls .Overall the hotel needs cleaning and updating and to be used just as a hotel and not as temporary accommodation for the homeless.
A knock at the door in the early hours by another resident stating that they had used the shared toilet and did I have a cigarette for them !!! . Not something I would expect from a decent hotel.
As previous reviews mentioned, I believe this hotel is being used as temporary accommodation for the homeless.
We went down for breakfast ( not really expecting much due to the room condition) and we're disgusted at the state of the dining area and lack of food available. We left without eating anything due to the conditions in the dining area.
Whilst our stay was cheap it certainly didn't reflect good value for money and we certainly won't be going back next time we're ever in the area

Business Family

10/10

Exceptional

22 May 2024

Kevin

Mint night sleep

Business_and_leisure Partner

10/10

Exceptional

19 May 2024

Kevin

Mint

Business_and_leisure Partner

10/10

Exceptional

17 May 2024

Kevin

Spot on

Business_and_leisure Partner

10/10

Exceptional

15 May 2024

Kevin

It's Spot on

Business_and_leisure Partner

10/10

Exceptional

13 May 2024

Kevin

Everything was ok thanks you

Business_and_leisure Partner

10/10

Exceptional

13 May 2024

KWAME

Alright

Leisure Partner

10/10

Exceptional

02 May 2024

Yiming

Excellent

2/10

Poor

26 Apr 2024

James

Avoid this place. Cigarette ends on sink, empty vodka bottles, dirty walls and room stunk of smoke. Place needed upgrading 30 years ago

Business Self

10/10

Exceptional

07 Apr 2024

Oghenetega Faith

The exceptional staff - Hamza

My stay was amazing and this was made possible by the staff by name Hamza! He was super efficient and always willing to help and guide.

Self

2/10

Poor

03 Apr 2024

Kande

Staff has been terrible. 10 mins before check out time someone came & knocked the door saying you need to go out. Very unprofessional called me bro. Very rude

Friends

6/10

Pleasant

30 Mar 2024

Karan

I liked the affordability. The gentleman on reception was also helpful.

Leisure Self

8/10

Excellent

25 Mar 2024

Megan

Pleasant stay

Good value for money. Comfortable stay. Staff were incredibly helpful as I left a valuable item at the property, thanks to them I managed to get my item back ASAP with no additional stress or issue. I am very grateful.

Partner

2/10

Poor

25 Mar 2024

Michaela

Avoid!

Absolutely terrible hotel!! Avoid, is not fit for stay. My employees left this property not long after check in and we had to lose out on money and rebook elsewhere. Sewage in shower, locks on doors were just bolts, full of homeless and absolutely wreaked of cannabis!

Business

10/10

Exceptional

29 Feb 2024

Kate-Henry

Satisfying

Business

2/10

Poor

31 Jan 2024

Chris

Very cold room heating not working mold on walls

10/10

Exceptional

19 Jan 2024

SY

Easy access to town, takeaways and town

Business_and_leisure Family

10/10

Exceptional

19 Jan 2024

SY

Amazing staff, easy access to shops, town. and walking distance to takeways

Business_and_leisure Family

8/10

Excellent

19 Jan 2024

SY

Amazing service.

Business_and_leisure Family

10/10

Exceptional

19 Jan 2024

SY

Accessibility to shopping areas, takeaways, friendly staff

Business_and_leisure Family

10/10

Exceptional

02 Jan 2024

SY

Walking distance to bars, restaurants,takeout.

Business_and_leisure Family

10/10

Exceptional

02 Jan 2024

SY

Easy access to town, and other amenities

Business_and_leisure Family

10/10

Exceptional

27 Dec 2023

SY

Lovely staff and helpful. Spacious beds and big rooms.

Business_and_leisure Family

10/10

Exceptional

27 Dec 2023

SY

Easy access to shops, walking distance to town.
Lovely staff

Business_and_leisure Family

2/10

Poor

16 Dec 2023

Stephanie

AVOID OYO HOTELS. TERRIBLE CUSTOMER SERVICE

2/10

Poor

05 Dec 2023

Morgan

There’s not enough time to complain about what’s wrong with this property looks more like a crack den house than a hotel.

How they’re advertised by Expedia is beyond me and it says a lot about Expedia

The room was unclean toilet was broken, urine was left in the bowl.
There was mould on the shower head and shower cubicle
The shower cubicle had tape along the bottom of the door to act like I assume a seal

I have photos and when challenged with this refused me a refund even tho I had to book somewhere else to stay

Also even thought it’s down as a smoke free room the entire room smelled like stale smoke the minute I walked in, when I complained to the reception the staff seemed unbothered and said if I wanted a refund then call Expedia which when investigated claimed the room was “up to standard and no refund was due”

Terrible service both from the property and Expedia

Business Self

8/10

Excellent

26 Nov 2023

Mercy

I didn’t like having to go across the road to a different hotel for the included breakfast

Business Self

10/10

Exceptional

17 Nov 2023

Mohammed

It was good place to be. Excellent service and friendly staff.

10/10

Exceptional

08 Nov 2023

Johnson

It was my second time staying at this property. I would recommend this to anyone who’s looking for a place to stay in Middlesbrough as it is easily accessible with nearby restaurants, w-fi and parking facilities. The staff were friendly and helpful and I had no concerns and really enjoyed my stay.

Business_and_leisure Family

10/10

Exceptional

07 Nov 2023

Johnson

It was a nice experience overall. Easy access to transport and shops

Business_and_leisure Family

2/10

Poor

27 Aug 2023

Naveed

Horrible place I never seen before smell everywhere in room toilet is dirty all is rubbish bed is like stone horrible in this area outside I stay there only less then hour I left and sleep in my car

Family_with_children

8/10

Excellent

08 Aug 2023

Peter

My stay was very good

10/10

Exceptional

05 Aug 2023

Peter

Everything was good thanks

2/10