Name: The Parkwood Hotel
Address: 64 66 Darlington Road 1, Stockton-on-tees, TS18 5ER, GB

10/10

Exceptional

30 Jan 2026

Jeffrey

Large bedroom and recently modernised en-suite. All clean and tidy. Nice and warm (4 day stay in January). Breakfasts were excellent and the food available for the evening meals in the pub part of the hotel was also good. All of the staff were warm, friendly and helpful. The car park is big. Breakfast does not start until 7.30am. You order it from the menu the night before and it was always ready for 7.30 for me, but I was there on business it left me quite tight for getting to my meeting elsewhere on time.

Business

2/10

Poor

13 Dec 2025

Mark

Checked in and advised last orders for food in the bar was 19:00 so went down at 18:45 ordered a drink and then got totally ignored by the 2 members of staff for about 10 minutes and was then advised that they would not be able to serve any further food so ended having to go to a local pub.

In the room the central light fitting over the bed was that low that the top of the lampshades was below eye level, it was that low that if you sat on the bed you could not see the TV. For some reason they have decided to fit an emergency light, normally used for over external staircases in the room to the standby led light was that bright that it lit up all the room which kept me awake most of the night, obviously it had caused someone else an issue too as it was hanging off the ceiling.

Breakfast was another joke, you have to order the night before from a preprinted sheet. I am not into eggs florentine and things like that, all I wanted was a couple of poached eggs and some toast but that was not available. When I went down the next morning there was a buffet table with juices and cereals but no spoons to eat it with and no staff to ask for one.

Overall the hotel itself is not to bad but it needs attention to detail, consideration with how the rooms are decorated so that they are functional and not just decorated to look good and they need to seriously pay attention to how the staff interact with the guests as they need a lot of training.

I would not stay again nor recommend it.

Business

10/10

Exceptional

14 Nov 2025

Paul

Y

Business

2/10

Poor

11 Sep 2024

Michael

Arrived and they didn’t have the room -

10/10

Exceptional

17 Nov 2023

Paul

A one night stay

We have stayed. before over the years. It was good to see that it has been refurbed , plus the evening meals are better, for us it is convenient and we will stay again

Friends_and_family Family

10/10

Exceptional

25 Aug 2023

Vikki

Was I lovely hotel staff were amazing Bed a little uncomfortable nice and clean food was nice

Partner

8/10

Excellent

23 Jun 2023

Verified traveler

The room was good, food was good , beer was expensive, offers available for food and drink for 2 people, double bed was a let down, 2 single mattresses put together wasnt very comfortable.

Business

8/10

Excellent

21 Jun 2023

Barry

Too much light in the room for me. No cooked breakfast available. Still a nice place to stay. Would use again if the need arose.

10/10

Exceptional

12 Jun 2023

Christine

Managed to get booked into here after returning from holiday so we could visit family whilst in the area, the hotel were great allowed us to book in at 11am rather than 16.00. Immaculate room.

Partner

10/10

Exceptional

28 Nov 2022

Karl-Heinz

Nice

Very pleasant stay with my daughter

Friends_and_family Family

2/10

Poor

13 Nov 2022

martin

very noisy room above bar lounge and manager refused to move us. beds old and saggy. disco below us until midnight so we had to stay out until it had finished. this is a pub with rooms and not a hotel. bed bug trap under the bed !!!!

Partner

8/10

Excellent

13 Sep 2022

Laura

It was good for a stop over further north

Self

8/10

Excellent

17 Jul 2022

Verified traveler

ShMe about the Internet

The only poor thing was the Internet which was sky cloud I open an account after it takes all my info and then when try to log in it says not recognised try with different emails and got same result. Other than that it was good for the price

Self

10/10

Exceptional

18 May 2022

Andrew

We had a very friendly welcome from Chantelle when we arrived exhausted after a complicated day

Leisure Partner

10/10

Exceptional

03 Dec 2021

Lynne

Would stay again

Lovely hotel. Very comfy bed

Business

10/10

Exceptional

26 Nov 2021

Adrienne

Let us check in

Family_with_children

6/10

Pleasant

18 Nov 2021

Allison

Not a great night sleep

The room was comfortable and clean, besides the lamp above the bed, when turned on you can see dead insects… not great.

The evening meal was good and I payed 5£ for the continental breakfast. I stayed over for a business trip and therefore went to sleep early. At 9.30pm I was awakened by knocking on the door with the arrival of my breakfast. This is not acceptable to know I on a guests door at this time of night.

Moving forward I suggest that breakfast is delivered a lot earlier.

Once woken up there was a lot of banging doors up until about 12. Very bad night sleep.

Business

6/10

Pleasant

17 Nov 2021

G

Hotel fine - just don’t arrive hungry…

Slightly tired looking but functionally Ok. Main disappointment was food provision. Despite checking in at about 8.32 pm I was told flatly that food finished at 8.30.
Breakfast was then just a cold option as the kitchen didn’t open until 10 which wasn’t clear in the booking.
Overall hotel was clean and comfortable enough - just don’t arrive hungry!

Business

10/10

Exceptional

28 Sep 2021

David

Does what it says on the tin.

Business

10/10

Exceptional

12 Sep 2021

Verified traveler

Excellent food in evening and breakfast, staff very friendly and hospitable.

Partner

8/10

Excellent

20 Aug 2021

Tom

Steady away!

Clean, comfortable, good food!

Business

10/10

Exceptional

02 Aug 2021

Verified traveler

Beautiful rural location. One of the best nights sleep ever. Food was traditional and lovely. Staff were both friendly and very professional. My sister and I would definitely stay there again.

Business_and_leisure Family

10/10

Exceptional

10 Feb 2020

Sarah

Parkwood Review

Good standards, good customer service, good food... made to feel very welcome... will definitely stay again

Business

10/10

Exceptional

12 Sep 2019

Honey

Delightful place to stay and the onsite Pub/Restaurant is an advantage, food was good.

Business Family

6/10

Pleasant

02 Jul 2019

Verified traveler

Basic at best

The bedroom was nice and clean but the bar food was poor. The nachos starter was plain unheated tortilla chips, very runny cheese and 2 dollops of guacamole and salsa. They forgot about my main meal which eventually arrived and was ok at best. Worse of all......they could only offer a boxed breakfast of a cereal and a croissant..….didn't offer a sit down breakfast, no cooked breakfast and not even a continental breakfast!!!

4/10

Poor

03 May 2019

Verified traveler

The room was small but adequate and clean.

My issues are that there was an extractor vent close to the window that prevented sleep until turned off at 2330hrs.

The hotel was also advertised as providing breakfast. I found in the room notes that this was just a “breakfast box” but, as the staff hadn’t confirmed that I wanted it, there was no breakfast available.

I wouldn’t choose to return.

Business

6/10

Pleasant

16 Dec 2018

Haseeb

My double bed was two singles joined together sooo uncomfortable, and room was tiny.

10/10

Exceptional

07 Nov 2018

Jamie

Great Stay.

Excel

8/10

Excellent

30 Oct 2018

Verified traveler

Would go back again

Great service very clean friendly place

Family

8/10

Excellent

18 Oct 2018

jan

the breakfast basket in room is amazing, so much choice

10/10

Exceptional

16 Sep 2018

shaw

Stayaway

Very friendly staff room was great,

Friends

10/10

Exceptional

03 Sep 2018

sarah

Lovely hotel and excellent staff!!

On first impressions the hotel is set in leafy gardens, I was greeted by one of the most pleasant girls who booked me in, took me to my room - offered to help with my bags. My god I was shocked, normally you are just pointed in the right direction. The room was small but spotless and everything I could want, even a tiny fridge.

After the even I was attending I returned to the hotel, the night porter was still as helpful.
The only one thing wrong was the heat of the room, there is no air conditioning. A fan is provided in the room! However with the gorgeous thick duvet it was one or the other.

I stayed over a weekend, late check out and what I can say is on of the best cooked breakfast I have eaten in a long time. Well to to an excellent team.

8/10

Excellent

17 Aug 2018

Colin

Nice friendly place to stay.

Had stayed here before previous owners took over, the change is amazing, it is so much brighter and welcoming, the service was first class, the food was great and there was a nice atmosphere in the lounge area. would definitely recommend it as a place to stay.

8/10

Excellent

03 May 2018

Verified traveler

All Fine

Comfy bed, good WiFi and TV. Nice staff. It appears that you think I that haven't written enough and that you won't let me submit this review until I add some more words. OK. Here are some more words. Flume, elephant, chortle, gruntfuttock. Happy now?

8/10

Excellent

13 Apr 2018

Peter

Nice quiet stay.

Receptionist was fantastic, first time for years I have been shown to my room in a UK Hotel. Restaurant was not so clever, I sat and waited while the waitress continued to chat to the barman ignoring the fact I was there even after getting up and taking my own cutlery and condiments to the table. Eventually I went to the bar to place my order.

4/10

Poor

13 Apr 2018

Verified traveler

Not what it used to be

Having stayed here three times previously and despite a few niggles always been good.
Booked to stay once more and under new management, didn’t realise.
Very busy bar packed with people. The room above the bar meant we had no sleep as the music didn’t stop until gone midnight. And we’re not old!
Food took forever to come and very disappointing.
Music started again at 7.30am below in the bar area. Probably cleaners but on a Sunday morning not really acceptable to have music on quite so loud.
Heard everything in our room.
Check out was abrupt. Simply left the key. Couldn’t tell you who the manager was. Never saw them.
Keep this up and you’ll soon be out of business!
Won’t stay again.

8/10

Excellent

08 Apr 2018

joy

Convenient location

Stayed too celebrate mums 90th birthday staff very helpful, rooms comfortable. My daughter in law needed daily visits from nurse at 7.30 each morning which was no problem to hotel. Food good. We would have liked to have breakfast one morning but had not ordered so not available, only disappointment with stay but understandable as hotel very small. Good value and would stay again

6/10

Pleasant

15 Mar 2018

Verified traveler

Clean room and new bathroom

Did not know from booking site that midweek was basket breakfast in room and the shower would not turn on. The twin room only had 2’6” beds

6/10

Pleasant

19 Jan 2018

Verified traveler

Stayed in room 6 which was noisy from downstairs Kitchen? And workshop across from fire escape sounded like moving metal tool boxes or barrels ?

8/10

Excellent

19 Jan 2018

Miriam

Very welcoming and comfortable it was quiet and perfect for the purpose I needed. Lovely bedroom and spotlessly clean

8/10

Excellent

02 Jan 2018

dorota

beautiful hotel,nice staff but no toilet paper in the bathroom and here are no hangers for towels,we waited half an hour for the breakfast

Partner

8/10

Excellent

12 Dec 2017

Paddy

pleasant hotel in nice surroundings

staff were very friendly , anything extra we needed was provided, breakfast and checkout times were changed to suit our travel arrangements, couldn't have asked for more pleasant stay , would definitely stay again when visiting the area .

6/10

Pleasant

03 Aug 2017

robert

Just poor

No towels. bathroom dirty. Steak chewy. Breakfast milk off. Breakfast chef dirty. Say no more. Poor.

8/10

Excellent

21 Jul 2017

Perry

Very nice hotel

Very nice hotel with friendly staff , Evening meals & breakfast are excellent , only problem stayed here when it was very hot & the bedrooms receive full sun all day with no air con & windows that only open a couple of inches the rooms get very stuffy making it uncomfortable to sleep a fan was supplied when asked which helped a little.

10/10

Exceptional

08 Feb 2017

tanya

Traditional hotel with a modern twist

Very comfortable, had obviously been upgraded. Modern and on trend. Lovely staff, great breakfast and delicious home cooked food in the bar area- well done!

8/10

Excellent

04 Jul 2016

Simon

Family Visit - convenient location , nice staff ,

Pleasant stay, would stay again. Very helpful staff, nice atmosphere and great beer garden

4/10

Poor

28 Mar 2016

Verified traveler

I arrived and they put me in a single room, when I had booked a double.
The restaurant stops serving food at 9pm. This is unusual.
The chef/cook is very friendly, but one morning he was there and another day, it took so long that another table offered me their coffee pot! One day there was a large flask of coffee, another day it wasn't there. There wasn't a lot of cereal and the toast was a bit hard. I'm sure it was just because it's low season. ...still.

8/10

Excellent

03 Feb 2016

Verified traveler

REFURBISHED

The hotel had just had its 'makeover' and while this has significantly improved the rooms and the bar/restaurant area, there were a few teething problems, i.e. no heating, breakfast was a bit hit and miss. Overall much improved but prices have gone up a lot and a some of the character has gone now Eric is no longer there. Will be interesting to see it on our next visit.

Family

6/10

Pleasant

08 Oct 2015

Jeff & Dorothy

Closed for renos

Could only stay 3 of the 9 nights booked, no fault of staff who were excellent, hope they all come back after the renos are completed, especially Kevin & Anna. Hotel group owners did advise of closure & were very helpful, a complimentary dinner & bottle of wine was a nice touch arranged by them. Good selection of beers & wine were available in the bar.
Will consider returning another time when upgrades are completed if room rates are competitive.

8/10

Excellent

24 Oct 2014

J B

JB Notts

Woul go back again