Harrowgate Hill Lodge

United Kingdom , Darlington
Darlington, Harrowgate Hill
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75 reviews shown

10/10

Exceptional

13 May 2026

Vera

Very friendly staff booking in and out was no hassle
Downside is that no lift available at this hotel

Partner

10/10

Exceptional

07 May 2026

Kenneth

The cotton/window are in bad shape…

Friends_and_family Friends

6/10

Pleasant

03 May 2026

Matthew

Bathrooms need a revamp. Looking outdated and tired

10/10

Exceptional

18 Nov 2025

M A

Room clean, staff very helpful

Friends_and_family Family

6/10

Pleasant

13 Nov 2025

Julie

Self

10/10

Exceptional

25 Sep 2025

Glynn

No breakfast only dissapointment

Leisure

10/10

Exceptional

31 Aug 2025

Andrew

Staff very friendly and helpful

Leisure Partner

8/10

Excellent

29 Jul 2024

Alan

Close to my Desination but No Meals at Accomodation and Pub next Door was Expensive

Leisure Family

10/10

Exceptional

25 Apr 2024

Owain

Excellent hotel

Although some of the decor maybe a little dated, this hotel is is excellent, large rooms, free parking, pub lunch next door at excellent prices. The staff are really nice and helpful.

Business Self

8/10

Excellent

07 Mar 2024

Paul

Very easy to park and the staff are friendly and helpful. Facilities are comfortable but my only quibble is, despite No Smoking notices everywhere, there was a smell of stale smoke and the fire alarm was set off 4 times. Also i have stayed several times over the last 2 years and the lift is always out of order.

Leisure Self

2/10

Poor

26 Feb 2024

Tracy

When I got to my room there was no toilet roll or tea coffee & sugar. Thankfully took my own.

Partner

6/10

Pleasant

12 Feb 2024

Christopher

Budget Room

This is a basic hotel …… you get what you pay for ….. it is what is ….. bit dated ….and they need to get the lift working ….. 😄

Partner

10/10

Exceptional

06 Oct 2023

Barrie

Clean basic hotel with friendly staff

Business

8/10

Excellent

01 Oct 2023

Davey

No hot water in shower so had to be moved to another room that wasn’t as clean so a bit disappointed. Beds were comfortable and parking was easy.

Leisure Family_with_children

4/10

Poor

23 Sep 2023

Maxine

Staff were polite & attentive. Property was shabby lift wasn’t working. Carpets threadbare. Cigarette burn marks on carpet. Bed was squeaky & uncomfortable.Room was dingy poor lighting.

Leisure

8/10

Excellent

17 Sep 2023

Tracey

Clean and good value for money

6/10

Pleasant

15 Sep 2023

Diane Joyce

Firstly we would use the Hotel Again. It was adequate and priced reasonably.
Sadly during most of the night there was heavy traffic, which meant it was difficult to get to sleep.

8/10

Excellent

11 Sep 2023

D.J.FINN

Basic but very clean

Partner

6/10

Pleasant

08 Sep 2023

Ian

Great hotel in terms of cleanliness and price. Location is great as a base for motorcycling around Northumberland and Durham areas. Great food next door. No breakfast facilities.

Leisure Friends

4/10

Poor

06 Jul 2023

Christopher

Is this a hotel or a half-way house?

I wish I’d read more reviews before booking this hotel, but we were limited for choice due to time constraints and having a dog with us.
Apparently the lift hasn’t worked for years - and we were given a room on the third floor. The window of our room only opened a crack, barely letting in any (badly needed) fresh air. The room was very tired and the carpet badly stained.
Whoever had painted the bathroom had glossed over the doorframe AND the tiles. It looked like a blind man had been tasked with the job and then not given enough time to complete it.
The hot water in the bathroom was just about tepid if you let it run for long enough.
Some of the hotel residents seem to be living there permanently, and we saw at least two women hanging around the lobby in their pyjamas/dressing gowns in the middle of the afternoon. We went to the pub next door for an evening meal. When we came back a woman was standing outside the hotel having a heated argument on her phone. When my husband went out 2 hours later to walk the dog she was till there, sobbing into her mobile. On the morning we left two staff were frantically knocking on someone’s door and asking if they were ok.
Is this a hotel or a half-way house?
I woke up on the middle of the night and the smell of tobacco smoke was so strong in our room that I had to check the hallways to ensure there was no fire.

On the plus side, the staff were lovely and very helpful.

Business

8/10

Excellent

21 Jun 2023

Verified traveler

Very pleasant staff very relaxed no prob at all .

Friends_and_family Family

2/10

Poor

18 Jun 2023

David

Worst place we’ve ever stayed. Tatty, dated, very rough, poorly cleaned, poorly decorated, generally very low quality hotel. Rock hard bed, would have been more comfy on the floor, if the floor was hygienically safe to do so! Room on the top floor and lift permanently out of order and blocked off - difficult for wife with spinal injury. Recommend you avoid this place until they invest some money in it.

Leisure Partner

8/10

Excellent

13 Jun 2023

Anne

The lift didn't work and as I was on crutches the staff moved me from the 3rd floor to the 1st, the room had a stale smell of cigarettes but we only wanted it as a stop off for the pink concert at Sunderland so it was well worth it, also the pub/ restaurant next door is great for an evening meal

Leisure Partner

2/10

Poor

27 May 2023

Colin

Awful - Avoid this hotel

The room was clean l, spacious and comfy, but at 01.20am my room was entered by a foreign woman presumably wanting to steal my wallet, car keys etc. Fortunately I woke and was able to evict her. She didn't appear to speak English.
The hotel is on a busy main road and despite secondary glazing was extremely noisy from road traffic until late and again from 06.00.
Speaking to locals after checking out after 1 night of what was meant to be a 3 night stay, the hotel has a dreadful reputation and is believed to be used to house recently released prisoners and police are in regular attendance to disturbances.

Self

10/10

Exceptional

22 Nov 2022

John

Clean hotel, comfortable bed.. no complaints

Friends_and_family Friends

6/10

Pleasant

21 Nov 2022

The non smoking room smelled of smoke. The room was distinctly run down.

Friends_and_family Family

6/10

Pleasant

14 Nov 2022

Stephen

Old fashioned rooms but clean . Also not cold compared to some guest houses who aren’t putting there heating on . Radiator on demand if required . Pub grub next door to it .

Business

8/10

Excellent

01 Oct 2022

andrew

Andy Lynch

Our stay was great had all we needed for one night to continue driving North the next day. It was not the Ritz it was what you would expect to pay for a two - Three star ACCOMMODATION had a good meal in the pub next door I had a good sleep my wife got sea sick on her twin bed, shower did not work room (# 007) and had to have breakfast at Morrisons up the road, fantastic so all in all it was worth £48 am returning in 6 days so we’ll see if the shower is fixed !!!

Partner

8/10

Excellent

20 Sep 2022

Marion

No frills room, but clean with comfortable beds and a hot shower

Friends_and_family Family

6/10

Pleasant

22 Aug 2022

lynne

It was adequate only used for sleeping disappointed no shower gels/shampoo in bathrooms

Friends_and_family Family

8/10

Excellent

19 Aug 2022

Lee

Very comfortable bed..excellent value for money..lovely big car park

Business

8/10

Excellent

14 Aug 2022

Jeyarajah

Friendly staff

Leisure Family

4/10

Poor

31 Jul 2022

Peter

Shabby, lift out of order , dubious clientele.
Insufficient hot water. Noisy bathroom fan . Dirty windows spiders web in window etc....

Leisure Self

6/10

Pleasant

28 Jul 2022

Maureen

Couldn’t shut Door plus sink didn’t empty

Business

10/10

Exceptional

28 Jul 2022

Zoe

Comfortable stay

Have stayed a number of times, always had a comfortable stay.

Friends_and_family Family

8/10

Excellent

17 Jul 2022

Rob

Spotless

Two night stay - spotlessly clean lodge, very comfy bed - cracking value for money

Business

10/10

Exceptional

13 Jul 2022

Lee

Lovely quiet hotel..very nice clean room..excellent parking facilities for my van and trailer..will definitely stay there again

Business

8/10

Excellent

02 Jul 2022

Stephen

Basic & ragged round the edges, but functional, clean, very comfortable, excellent staff and very well priced - what's not to like...?

6/10

Pleasant

27 Jun 2022

Keith Campbell

Great value, clean and comfortable

A bit dated but spotlessly clean, comfortable bed and pillows, it was perfect for our 2 overnight stays while visiting the Croft motor racing circuit. Very could value for money.

Friends_and_family Friends

8/10

Excellent

23 May 2022

Helen

We were visiting friends and just needed a room locally. This hotel was great. It's not new and fancy but was clean and had onsite parking.

Leisure Partner

8/10

Excellent

03 May 2022

Lorraine

Quiet and comfortable nights sleep

Very quiet and comfortable. Clean but a bit dated . But you get get a good nights sleep . Very pleased

Friends_and_family Family

10/10

Exceptional

02 Mar 2022

eric

Good value hotel

Very helpful and friendly staff . Very basic hotel but good value for money. No shower gel or shampoo provided (just 1 small bar of soap) and no morning breakfast available (even from pub next door). Not a big problem but would have been good to know in advance.

Friends_and_family Family

10/10

Exceptional

10 Dec 2021

Zoe

Great value for money

Booked a room with a double bed for my daughter and myself for a night stay, only to find TWO double beds!! For the price we paid it was amazing value for money. Comfortable and relaxing. Would definitely use again.

Friends_and_family Family

4/10

Poor

26 Nov 2021

Verified traveler

Rough. Cheap but rough

Broken heater jammed on full all night and loud TV all night in first room/first night. Beds rock hard. 2nd room/2nd night mattress squeaking with every movement. Breakfast menu in room but advised no breakfast due to covid only when I asked what time its served

Friends_and_family Family

8/10

Excellent

16 Oct 2021

Christopher

Value for money and same price every night !

Good comfortable hotel !!! Could do with an update and the lift fixing or replacing but good value for money !! I was there for two weeks waiting to get into my flat and no problems at all

Self

6/10

Pleasant

24 Sep 2021

Richard

The room was tidy, a good size and well-equipped. The en suite had a bath which was handy. I paid by American Express when I arrived, then was told the next day that they don’t take it so they had to refund me and take the payment by an alternative method. Both mornings I was there, an alarm went off quite early (I happened to be up both times but it still wasn’t ideal).

Leisure Self

6/10

Pleasant

18 Sep 2021

Sharon

Excellent value, friendly and overall cannot fault

Not a bad little hotel at all. Excellent value. Free parking and very friendly and helpful staff. Good quality linens and comfortable bed.

Business

10/10

Exceptional

03 Sep 2021

Sarah

10/10

Again a fantastic stay very friendly, we had a warm welcome from staff on our arrival will be booking again for next week

Partner

6/10

Pleasant

06 Aug 2021

Jason

Tired but cheap

This hotel is adequate at best, it looks dated/tired and the cleanliness left a lot to be desired. If you are expecting the same standards you get at a pre-booked Premier Inn for the same price you will be let down.

Friends_and_family Family

2/10

Poor

07 Jun 2021

Verified traveler

The bathroom was disgusting mould around the bath dirt everywhere soo outdated

Leisure Family

10/10

Exceptional

05 Oct 2020

Vera

Was quiet and inobtrusive staff were very kind and wellcoming

Leisure Self

4/10

Poor

26 Sep 2020

Verified traveler

Hotel stinks of smoke. If you are a smoker you will be fine with this hotel as it is perfectly fine for the money apart from that. I couldn't bear it and the staff helpfully let me try several rooms before giving me a refund as they all stank. It is a mixture of fresh smoke from people smoking in rooms and stale smoke emanating from the carpets and upholstery which made me feel sick.

Leisure Self

8/10

Excellent

31 Aug 2020

Dennis

Being a pensioner, had trouble getting up to the third floor as the lift was out of order?
No breakfast due to COVID restrictions.
Otherwise, tv bed shower etc all good,

Self

8/10

Excellent

09 Aug 2020

Fld14

The staff were extremely helpful which was much appreciated.

Leisure Friends

8/10

Excellent

22 Mar 2020

Nicole

Lovely staff , rooms very dated but for the cost we had a lovely stay.
My little dog was well accomodated and welcomed, and the staff went out of their way to make it a good stay.

Partner

8/10

Excellent

17 Mar 2020

Valerie

We have stayed there on numerous times. This time the room they gave us smelt of smoke .

Partner

8/10

Excellent

14 Feb 2020

Wynne

Clean and comfortable 👍

Business

8/10

Excellent

21 Dec 2019

Verified traveler

1 Nighter

The room was clean and the bed comfortable.The shower cubicle was large and the shower power very good.
Once I had worked out how to lock the room door using the door knob(no credit card to open) everything was fine

Self

6/10

Pleasant

09 Dec 2019

Verified traveler

Cheap and cheerful - needs a bit more attention to detail. No spoon for tea as an example.

Friends_and_family Partner

2/10

Poor

27 Nov 2019

Verified traveler

Staff service was excellent unfortunately condition of rooms and bathroom is absolutely appalling, this hotel needs gutted from top to bottom, it needs a complete fefit as it is time warped in the mid twentieth century.

Leisure Partner

6/10

Pleasant

25 Nov 2019

Verified traveler

Decor very dated and although room clean windows mouldy. Can hear busy road outside.

Leisure Self

10/10

Exceptional

18 Nov 2019

Verified traveler

Convenient location for the event we were going to on the Saturday evening and a great breakfast in the White Horse on the Sunday morning.

Leisure Friends

2/10

Poor

04 Nov 2019

Verified traveler

Avoid this hotel

bathroom was too dirty to use

Friends_and_family Family

8/10

Excellent

14 Oct 2019

Verified traveler

Clean and tidy, basic but good value. Didn't work out how to get a TV remote but wasn't too bothered.

Business Self

6/10

Pleasant

04 Oct 2019

Verified traveler

If you’re just ok with a simple room to shower and sleep it’s fine.
The room was clean but there was a lot of mould in the bathroom. I had a twin room as I was on my own and for the amount I paid it was perfectly fine but I imagine some others would not find this an adequate stay.
There is a pub next door which was great so I spent most of my evening in there.

Self

6/10

Pleasant

30 Sep 2019

Janet

We chose this hotel because it was really inexpensive and we were just needed a place to sleep then moving on. I'm giving it a 3 star rating because it was such a good price. The bathroom was clean, but the bed was not comfortable, very old carpet and the hotel in general is very old. But, it was safe, quiet, and the front clerk was very friendly and brought us up shampoo that he happened to have at the desk since that isn't provided at this hotel. Overall, just an inexpensive place to sleep.

Leisure Partner

8/10

Excellent

26 Sep 2019

Colin

Good hotel & service

Business

2/10

Poor

16 Sep 2019

Joanne

Wouldn't let my dog stay here!

This is one of the worst hotels I have ever stayed in.

On arrival the receptionist was more interested on the Star Wars film that he was watching on the reception TV. I had requested a ground floor room but was up two flights, lift not working and absolutely no offer to help me with bags etc. When I got to the room, it stank even though the window was open. The drawers had good rubbish in them from previous occupants. The bathroom was disgusting with blackened grout, side panel of bath broken, disgusting shower curtain. Later in the evening when I had bee next door to the pub to eat, I had taken my dog out for a walk and went to go through the reception back to my room to be confronted with a man and a woman in their underwear kicking 9 bells out of each other, obviously under the influence of something. The guy at reception was still watching TV while half heartedly ringing the police. He didn't come out to warn me whether or not I should come through the reception or not. I eventually got back to my room, slept on top of the bed covers, given how dirty the rest of the room was, I wasn't chancing it.

I was told the hotel was cheap, OK and dog friendly. It was a dirty hovel that isn't good enough for my dogs to stay in. I was booked in for this coming week. That booking is well and truly cancelled. Beggars belief how they get away with having guests and haven't been shutdown.

4/10

Poor

13 Sep 2019

Verified traveler

Upgrade needed

The hotel is in need of an upgrade. There was an unpleasant smell in the room & the bathroom needed a deep clean. We didn't have a bath or shower for this reason. On the plus side the bedding was clean & it was quiet.

Partner

8/10

Excellent

27 Aug 2019

Graham

Not a four star hotel but a very good value place to stay in a good area. The staff are very friendly and professional. Whilst there is no official restaurant next door to the hotel is a large public house which serves good, reasonably priced meals and drinks throughout the day from breakfast till late evening.

Leisure Partner

8/10

Excellent

12 Aug 2019

Simon

Ok for a nights rest.

Having worked here once upon a time, I knew what to expect. The Lodge is good for a cheap place to rest your head for the night, and with a pub next door it’s good for lunch or dinner. That the Lodge no longer serves even cheap continental breakfasts was disappointing, and the lift is still out of order. The rooms were clean and comfortable (receptionist made a mistake on my first night and put me in the wrong room, so I had to change the next day), and the bathrooms were ok. Slight peeling of wallpaper borders in the rooms, and there were black mouldy marks on the tiles around the bath. There was something wrong with the TV in my second room too. Had to retune it every time I turned it on, as it kept deleting the TV channels and unless I retuned it, it only had radio channels. Once retuning had done after a few minutes, it was ok. Just a bit of a pain I had to do this every time I wanted to watch telly.

Self

8/10

Excellent

04 Aug 2019

Verified traveler

Location. Pub next door amazing veggies &vegan menu

Leisure

8/10

Excellent

28 Jul 2019

Verified traveler

overall was nice place for the price we paid
bed was comfy

Leisure Friends

10/10

Exceptional

27 Jul 2019

James

Large spacious double bed room, bed very comfatable, room needs updating a little, but i enjoyed the stay.

Business

8/10

Excellent

26 Jul 2019

Verified traveler

Regular visitor

My third stay at Harrowgate Hill, central destination works well for me. Weather was very hot so I was pleased when a fan was automatically put in my room. Very thoughtful.

Friends_and_family Friends