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Hardwick Hall Hotel
Durham · United Kingdom
Sedgefield Stockton On Tees England Ts21 2Eh, .View location
8.8/10Excellent370 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort9.0/10 9.0
Condition8.4/10 8.4
Location9.0/10 9.0
Neighborhood9.0/10 9.0
Value10.0/10 10.0
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hardwick Hall Hotel
Just off the A1(M) in the countryside of County Durham, the Hardwick Hall Hotel, BW Premier Collection® provides high levels of comfort for business and leisure guests. Bedrooms are stylishly furnished and spacious, with many hi-tech extras, and also enjoy excellent views of the gardens and open parkland.
Conference facilities are exceptional, with state-of-the-art equipment, natural daylight and air-conditioning, and a spectacular ballroom for up to 500 people. There is ample free parking on-site. Enjoy your stay. Please note that payment is taken upon arrival for all flexible bookings.
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A stay at Hardwick Hall Hotel places you in the heart of Stockton-on-Tees, steps from Hardwick Park and a 2-minute drive from Sedgefield Racecourse. This hotel is 10.3 mi (16.6 km) from Durham University and 3.9 mi (6.3 km) from Wynyard Woodland Park.
Stay in one of 51 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
-
Optional fees
- Fee for English breakfast: approximately GBP 15 per person
- Rollaway bed fee: GBP 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Hardwick Park
0.1 km / 0.1 mi
Sedgefield Racecourse
1.9 km / 1.2 mi
Wynyard Woodland Park
6.3 km / 3.9 mi
Windlestone Hall Country Park
9.9 km / 6.2 mi
Newton Aycliffe Leisure Centre
12.8 km / 8 mi
University Hospital of North Tees
13.2 km / 8.2 mi
Billingham Beck Valley Country Park
14.6 km / 9.1 mi
Shildon Sunnydale Leisure Centre
14.8 km / 9.2 mi
Bishop Auckland Golf Club
14.9 km / 9.2 mi
Spennymoor Leisure Centre
15 km / 9.3 mi
Planet Leisure
15.2 km / 9.4 mi
Billingham Golf Club
15.2 km / 9.5 mi
Jubilee Park
15.3 km / 9.5 mi
Cowpen Bewley Woodland Park
15.5 km / 9.6 mi
Mining Art Gallery
15.5 km / 9.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- American Express
- MasterCard
- Visa
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Bellboy service
- Hotel safe
- Lift access
Show 11 more facilities & services
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Bar
- Restaurant
- Meeting room
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hardwick Hall Hotel
100
reviews shown
Jim
P
Paul
Located in beautiful grounds, very quiet at night with no road noise for a great nights sleep. The room I was in was very spacious with a huge comfortable bed and pillows.
Evening meal in the bar was also great, a cut above the big chain hotels, with friendly service from the bar team.
Breakfast however, was not so great. The fresh coffee was great, but the orange juice Was more buffet than freshly squeezed. Cereal options was limited, no granola or other high quality cereal on offer. I made a mistake with eggs Mexicana, I was expecting in the same as hotel Du Vin do, freshly smashed avocado. Unfortunately, this was cheap puree out of a bottle which a horrible vinegar presence. To be fair, the full English looked great though. I did not have time to complain directly to the team as I was running late. But they will know now. They do have 4 EV chargers which is great, albeit they charge slow. Still really useful and comparably cheap.
Evening meal in the bar was also great, a cut above the big chain hotels, with friendly service from the bar team.
Breakfast however, was not so great. The fresh coffee was great, but the orange juice Was more buffet than freshly squeezed. Cereal options was limited, no granola or other high quality cereal on offer. I made a mistake with eggs Mexicana, I was expecting in the same as hotel Du Vin do, freshly smashed avocado. Unfortunately, this was cheap puree out of a bottle which a horrible vinegar presence. To be fair, the full English looked great though. I did not have time to complain directly to the team as I was running late. But they will know now. They do have 4 EV chargers which is great, albeit they charge slow. Still really useful and comparably cheap.
Jim
The breakfast was great and the evening meals were delicious, staff were very helpful and professional, the grounds and adjacent lake are beautiful.
Melvyn
Great breakfast in room
Mary
If you’re disabled or just an older guest beware the rooms have not been reviewed by an appropriate person. I found the bathroom a death trap. No grab rails in the shower but the worst was the slippery floor in the toilet with nothing to grab onto when struggling to arise from the toilet. My husband had to help me but not before on making an attempt my feet slipped and I finished up with a nasty fall and a now painful back.
At 2am I had to ring reception I was frozen- the radiator didn’t work and I couldn’t sleep the duvet was Summer weight, I had my coat on the bed and wearing tights and cardigan. Eventually I decided to contact reception or go home. The young man sorted my problem and brought me a portable heater and mended the radiator. He was very pleasant. The phone of course didn’t work I had to use my mobile. Otherwise the room had a lovely view and was large and I’d love to return . The staff were very helpful and pleasant, I feel it fair to warn other future guests.
At 2am I had to ring reception I was frozen- the radiator didn’t work and I couldn’t sleep the duvet was Summer weight, I had my coat on the bed and wearing tights and cardigan. Eventually I decided to contact reception or go home. The young man sorted my problem and brought me a portable heater and mended the radiator. He was very pleasant. The phone of course didn’t work I had to use my mobile. Otherwise the room had a lovely view and was large and I’d love to return . The staff were very helpful and pleasant, I feel it fair to warn other future guests.
Luke
Nothing remarkable about the hotel, but the listed “high speed WiFi” was non existent which caused issues on a business trip.
Matthew
Great service, bed too hard for me, great breakfast but for the cost would prefer nespresso machines provided in the room
Andy
Beautiful room very clean,
Extremely comfortable bed best nights sleep ive had for a long time.
Staff very friendly and polite will definitely be staying there again and would highly recommend
Extremely comfortable bed best nights sleep ive had for a long time.
Staff very friendly and polite will definitely be staying there again and would highly recommend
Josephine
Lovely big room overlooking the lake,
Lesley
Staff were pleasant and helpful, and the function we attended was great. Breakfast was tasty with a great of selection, but staff were run off their feet and we had to ask for basic things such as bread and plates. The room was dated and the walls were paper thin; we could hear the neighbours coughing, snoring, and walking around, so we got no sleep. The bathroom door was panes of glass top to bottom so you could see each other on the toilet and in the shower. Little lamps didn’t work by the bed. Communal areas nice but bedroom lacking.
Mark
Outstanding hotel, nice location though a little out of the way as you’d expect with the name. Rooms were tremendous, huge and very comfortable…would definitely return
Brian
Lovely room and excellent staff
Gordon
Internet: Sketchy (was on and off)
Staff were excellent
Bar/Food was very good
Didnt have breakfast so did not rate, but if as per restaurant food I am sure wit would be good
Staff were excellent
Bar/Food was very good
Didnt have breakfast so did not rate, but if as per restaurant food I am sure wit would be good
Andrea
Beautiful place as always. Rooms were warm and cosy and comfortable. Bath is amazing! Lovely staff. Lovely breakfast. Enjoyed my stay a lot. Thank you.
Kulwant
Room was warm and cosy. Staff were brilliant
Matt
Room was amazing
Jason
After 9 years of coming to the hardwick hall, this is the last. In need of a massive refurbish and a good clean. Heating not working and TV not working. We won’t be back.
Alan
Excellent service and beautiful venue
Ayellet
The room was ok. Could be cleaned better.
Geraldine
it was a beautiful estate. Especially the access to the park for the kids and the duck pond. The service at breakfast was terrible. except the Sat morning. The woman who served us was very efficient and friendly. I didn't get a bill when checking out? so i didn't know what my finally bill was? I also rarely saw any staff. The bedding kept moving while i was asleep so ended up being not comfortable. I also saw a few marks on the corridor floor that hadn't been cleaned up my entire stay. The bar staff had been very accommodating and made the experience good.
Verified traveler
Lovely place to stay in the area with beautiful lake and walks around the ground. restaurant is also very good
Clair
The shower dribbled out, no pressure at all. Bed and pillows were comfortable. Would benefit from having a toilet roll holder on the wall
Nicola
Great luxury family break.
Julie
Lovely cosy stay
The hotel was lovely, its on a lake with a very nice walk nearby. The room was large, co.fortable and very clean.
Heather
Top hotel
Our room was beautiful overlooking the lake. Huge comfortable bed. Food delicious. Will go again.
Mark
Another great stay
Very few places left like this these days. Good old fashioned service without the corporate nonsense.
REZA
Very comfortable overnight business stay. Food and staff were great, but because it’s an old building, the decor could do with a bit of a touch up. Other than that, I had a great stay.
Julie
Liked the room and bathroom toilet floor could of been cleaner
Peter
Nice country property. Only had a one night stay on business (alone)...so didn't really try everything but I'd definitely look to stay here again.
Dan
Travelling wedding guest
Hôtel rooms are somewhat dated and in need of an uplift. Our room was small and was very hot, no air-conditioning.
Bar prices were relatively expensive for the area.
Overall hotel is adequate for the purpose of staying on site.
Bar prices were relatively expensive for the area.
Overall hotel is adequate for the purpose of staying on site.
Kay
Brilliant hotel with beautiful surroundings
Andy
My partner and I stayed for 1 night at Hardwick Hall Hotel as we were attending a wake at the hotel marquee after the funeral of my mother. We were assigned room 411, advertised by the hotel as a premier double room at a cost of £144 for the night. Unfortunately we found the room to be substandard and, had we been staying for longer, would have asked to have been moved to another room. The maintenance of the room was poor to say the least, spot lights fitted in the bed and bathroom platform floors were loose and protruding from their fittings posing both an electrical and injury hazard to guests, the toilet seat was loose and a very poor repair of the toilet roll holder had been attempted using an electrical crimp fitting and a screw jammed to hold it in place, the shower control unit was also loose on the wall of the shower cubicle and the bedroom window would not stay open. It was obvious that the bathroom window had not been cleaned for some time, and the design of the bathroom was also questionable as there was no door between the bedroom and bathroom and the wall between the bedroom/bathroom was a glass panel with a shear black muslin curtain covering it that provided no privacy at all for any guest using the bathroom or shower.
We reported these issues to the receptionist at checkout and have also emailed our concerns to the hotel. The hotel is a lovely building in amazing grounds but is in need of major maintenance and/or upgrade.
We reported these issues to the receptionist at checkout and have also emailed our concerns to the hotel. The hotel is a lovely building in amazing grounds but is in need of major maintenance and/or upgrade.
Kenneth
Lovely hotel. Very comfortable and clean.
Erik
Large country hotel in a great setting. Furnishings and fittings looking tired but average for this kind of place. Excellent staff.
Jamie
I give a 3 star rating in the facility area as the beds and pillows fealt like I was sleeping on building site materials. The bed was solid like what I’d imagine sleeping on a concrete block would be like and the pillows were like sand bags. So uncomfortable I hardly slept but that aside I couldn’t fault the place otherwise
Nick
Lovely hotel and great value
Lovely hotel in a great spot. Great value. Would definitely recommend it
Brett
A great get away
Very quick and friendly check in. Very large room and all expected ammenities. Although there are a few areas which are showing a need to update overall experience was excellent.
Bar and staff friendly and would highly recommend the stay.
Bar and staff friendly and would highly recommend the stay.
Teresa
Room was very cold one wall was wet with damp
Jon
I stayed with my two daughters and sisters and brother and everything was perfect. They go above and beyond and in such an affable way. To make things special my girls has a special dessert made to suit their imagination and it really made things special. Beds are livable in as they are so cosy and the bathroom was larger then most London apartments and whole decor really modern and classic at the same time. Views from our window over the lake was phenomenal. We will be back.
Steven
Christmas break
Had a fantastic 3 night stay over Christmas the room was large and spotless service was friendly and helpful
The food in the grill house was superb and couldn’t be faulted
My only complaint was Breakfast on Boxing Day was very poor so we didn’t bother the other 2 mornings we ate elsewhere
Overall a excellent stay and we would certainly have no hesitation in returning
The food in the grill house was superb and couldn’t be faulted
My only complaint was Breakfast on Boxing Day was very poor so we didn’t bother the other 2 mornings we ate elsewhere
Overall a excellent stay and we would certainly have no hesitation in returning
Stephanie
Christmas party night
We all had amazong time at the tropican night foid was girgeous service was 10 out of 10 couldn t asked for anything else
Scott
Business trip
Comfortable and cosy rooms with friendly staff
Andrew
Over Night
Lovely room comfy bed and massive bathroom all you need really.
Tracey
The room was lovely, but uncomfortable warm for us.
We were very disappointed that we did not get breakfast in with the price as we visit quite regularly and we always got breakfast which finished our stay off nicely.
We were very disappointed that we did not get breakfast in with the price as we visit quite regularly and we always got breakfast which finished our stay off nicely.
James
Lovely hotel
We really enjoyed our stay here. We thought about booking an extra day just so we could stay in the comfortable bed. It was a great experience all around
Pamela
Lovely property, excellent staff. We did have a problem with our original room which had a rather strange smell, this was quickly dealt with by the front desk staff and we were relocated to another room which was lovely. We had dinner at the hotel and the food was delicious, service good and staff friendly. I would stay here again if I was in the area.
Claire
Lovely as always, lovely grounds, room, food. Beautiful views of the lake and nice to walk around. However, the old chap at breakfast snapped at our 13 year old son after he tried to take a plate that was being put in front of him. He was only trying to help and to be honest it was rude and unacceptable. Luckily my husband held his temper. He’s a good lad and didn’t deserve to be spoken to like that.
Reza
Great stay in a great country park. Good walks in the surrounding countryside and next to a golf course.
Verified traveler
We stayed in the hotel for one night, the room was spotlessly clean, the bed was very comfortable, everyone was friendly and helpful and it is in a beautiful setting.
Josephine
Had to call for help when the shower could not be turned off. Apparently, it was broken.
Had a few spiders and cobwebs on the inside of each window. There were two long windows. Also had a big spider on the ceiling above the bed.
The room was very small and neat.
There were biscuits and milk laid out in the wardrobe for tea, but no tea bags, coffee or sugar.
We spent one night.
Staff were friendly.
Had a few spiders and cobwebs on the inside of each window. There were two long windows. Also had a big spider on the ceiling above the bed.
The room was very small and neat.
There were biscuits and milk laid out in the wardrobe for tea, but no tea bags, coffee or sugar.
We spent one night.
Staff were friendly.
Neil
Huge and gorgeous
Brilliant room soo large and really comfy.
Bed was enormous and very comfy with everything you could need except a fridge which is a shame but nothing to worry about.
A beautiful view of lake and monument on the hill.
The bathroom as the main room was enormous with a huge rolltop bath 2 basins a huge , powerful walkin shower and seperate toilet.
We ate in the grill and had the shared steak platter and it was really tasty.
All in all we had a great night in a beautiful room with a great view and ate fantastic food and enjoyed drinks in the bar.
Loved it and will be back asap.
Bed was enormous and very comfy with everything you could need except a fridge which is a shame but nothing to worry about.
A beautiful view of lake and monument on the hill.
The bathroom as the main room was enormous with a huge rolltop bath 2 basins a huge , powerful walkin shower and seperate toilet.
We ate in the grill and had the shared steak platter and it was really tasty.
All in all we had a great night in a beautiful room with a great view and ate fantastic food and enjoyed drinks in the bar.
Loved it and will be back asap.
Catherine
20th anniversary stay at our wedding venue
We stay maybe once or twice a year and has always been faultless. However on this occasion we felt the room did not match what we thought we’d paid for (premier deluxe). We have stayed in much nicer rooms that aren’t as dated and small.
The cleanliness of the room wasn’t on a par with what we’ve had in the past either. My husband pulled the sheet back to find dried blood stain on the mattress topper and the kettle and cups in the room were very dusty.
Having said all this we will definitely return but will be requesting a different room in future. On a plus, we couldn’t fault the restaurant service and the food was fantastic as usual.
The cleanliness of the room wasn’t on a par with what we’ve had in the past either. My husband pulled the sheet back to find dried blood stain on the mattress topper and the kettle and cups in the room were very dusty.
Having said all this we will definitely return but will be requesting a different room in future. On a plus, we couldn’t fault the restaurant service and the food was fantastic as usual.
Robert
The staff need a course in dealing with clients and treating them with a smile.
They're not helpful.
They seem to be here just for the job and not the customer.
As a gold member of Expedia I thought I had the choice of upgrade .but the first room they put me in was a back room overlooking the roofs ?.
On that day was a wedding .so this room not only had the fans going from the kitchen but later in the evening was a full blown disco going off right outside my bedroom window.
At 9 45 pm I had to pack my bags and go to reception for a room exchange .
I would have been better off sleeping in the car.
This was a room I paid £100 per night for not including any meals.?.
Get your lazy receptionists trained up.?
They're not helpful.
They seem to be here just for the job and not the customer.
As a gold member of Expedia I thought I had the choice of upgrade .but the first room they put me in was a back room overlooking the roofs ?.
On that day was a wedding .so this room not only had the fans going from the kitchen but later in the evening was a full blown disco going off right outside my bedroom window.
At 9 45 pm I had to pack my bags and go to reception for a room exchange .
I would have been better off sleeping in the car.
This was a room I paid £100 per night for not including any meals.?.
Get your lazy receptionists trained up.?
Reza
Very pleasant stay and the surrounding grounds were a delight to walk through.
Nicola
Fantastic, beautiful stay
Fantastic stay. Comfy and quiet beds and shower big enough for 2
Terance
A pleasant second visit
Our second stay here and was an another nice stay, staff were accommodating and helpful. Used the rib room restaurant for the first time this trip and enjoyed a really pleasant meal. Already booked again for November, but trying their Premier Room next time for comparison with their deluxe room.
Kevin
The staff were all very helpful and friendly. The hotel itself was clean and set in beautiful surroundings. Our room was large and comfortable.
Gordon
A good place to stay and not too far from Durham.
R
Lovely welcome at reception, comfortable, great bathroom, bar staff excellent, cleaning very well done , beds comfortable and room warm and fresh.
Richard
Minor hiccups but very comfortable and good value
Very enjoyable three night (Fri to Sun) long weekend stay. Lovely room with comfy bed and large bathroom. A slight criticism is that the maintenance was a bit lacking, e.g. broken power socket and loose toilet seat. Housekeeping was also not great, I gathered that this was because they were very busy with a wedding and a maid was off due ill due to a broken leg - stretching them to the limit. I enjoyed the breakfast - but the 10 am finish on the Sunday is a bit too early - I'm a late riser on a Sunday and love a Brunch! I wish we had had more time to walk around the lovely grounds. Overall, great value and recommended.
Neil
A lovely room and hotel would normally be enough but what made this special was an evening sat looking out over the lake an up to the folly.
The restaurant made an easy enjoyable evening on site, fly by. Followed by coffee in the grounds.
All perfect, price good and genuinely the largest fish and chips ever.
Location perfect for touring or stopping over if heading North or South
The restaurant made an easy enjoyable evening on site, fly by. Followed by coffee in the grounds.
All perfect, price good and genuinely the largest fish and chips ever.
Location perfect for touring or stopping over if heading North or South
Fredrick
Hardwick Hall Hotel - Co Durham
Great location, clean friendly and excellent service.
Brian
What’s not to like
It’s our fourth stay here. Each time we’ve enjoyed it as much as the first. Staff are really helpful and pleasant. Food and ambiance excellent.
Jill
Believe christmas weekend
The positives first, Room was a lovely size and immaculate. The front desk staff werw very friendly and helped us hide the elf on the shelf on the desk which the kids appreciated.
The negative: we got no sleep, we had a baby and a 7 year old in the room with us which we knew would not be ideal but we were placed right next to reception and the corridor was tiles, party goes stomped down the corridor all night in heels and knocking on doors - not the grinch here totally want people to enjoy their stay but we could of been put away from the noisey rooms further down the corridor maybe? We literally go no sleep and felt like getting up and driving home, it was a shame as we loved the hotel.
The negative: we got no sleep, we had a baby and a 7 year old in the room with us which we knew would not be ideal but we were placed right next to reception and the corridor was tiles, party goes stomped down the corridor all night in heels and knocking on doors - not the grinch here totally want people to enjoy their stay but we could of been put away from the noisey rooms further down the corridor maybe? We literally go no sleep and felt like getting up and driving home, it was a shame as we loved the hotel.
Emily
The Perfect Night Away
Gorgeous hotel. We stayed for our friends wedding as an extra treat even though we only live 10 minutes away & it was well worth it!
The room was lovely, clean & well presented and bed was very comfy (we both had a lie in for the first time in years ha!)
The food was delicious & the service of staff was excellent. I’d highly recommend this hotel.
The room was lovely, clean & well presented and bed was very comfy (we both had a lie in for the first time in years ha!)
The food was delicious & the service of staff was excellent. I’d highly recommend this hotel.
Mr O
Recommended hotel, no issues to speak of
I had a one night stay at the Hardwick Hall Hotel & honestly had no issues to speak of.
Hotel staff were pleasant, breakfast was freshly made & the room itself was clean & a very good size. Parking on site was also free.
There was no event going on, so the area was quiet.
The only issue was that the window was a little on the small size & couldn't really leave the curtains open as it was looking onto a public area. So there wasn't a lot of natural light coming in to the room
Apart from that, if I'm traveling this way again, I'd gladly stay here
Hotel staff were pleasant, breakfast was freshly made & the room itself was clean & a very good size. Parking on site was also free.
There was no event going on, so the area was quiet.
The only issue was that the window was a little on the small size & couldn't really leave the curtains open as it was looking onto a public area. So there wasn't a lot of natural light coming in to the room
Apart from that, if I'm traveling this way again, I'd gladly stay here
David
Nice hotel with friendly staff
Andrew
Filthy
This hotel is very tired and in need of some major investment. The window in my room had not been cleaned for months, the walls were damaged and marked all over and the carpet was disgusting with some major stains on it. When I turned my bed side lamp on, the switch was covered in thick dust. So much for deep cleaning due to covid?. The only positive was the tasty full english but even then, I ordered eggs benedict to be told I could have it but without the sauce!!! I then changed my order to smoked haddock and was told 5 min later that they had run out !!!. Would not recommend staying here, take the cheaper option of one of the pub B&B's in the lovely village of Sedgfield
Verified traveler
We had a lovely stay, despite the restrictions of Covid etc. The staff was very welcoming and friendly. And the hotel was spotless clean.
Adam
Very nice setting and excellent facilities. Fabulous breakfast and the best steak house I have been to.
Kathryn Henderson
lovely
Lovely room, staff so incredibly friendly and helpful. Special thanks to Helen and Ryan in the restaurant who were so down to earth and friendly, brought a lovely surprise birthday cake out! Lovely grounds, room was enormous! Only tiny criticism, was the taps on the roll top bath being at the end instead of the middle of the bath. Made it difficult for two to enjoy. Thanks for a lovely stay
Dave
Great Staff, Great Food, Great Hotel
With all our holidays cancelled due to Covid-19, we needed a couple of nights away to recharge and feel normal now that restrictions have been lifted and I have to say Hardwick Hall Hotel was just what we needed.
From the moment we walked into reception, the staff couldn't do enough to make our stay as perfect as possible. We booked a premier room at the front of the house looking out to the lake and it was great, nice big comfy bed, roll tub bath, walk in shower, couldn't ask for anymore.
The food was first class, breakfast, afternoon tea, dinner and we couldn't fault it, and all with excellent service, staff eager to help and very polite.
The hotel has done a great job of being Covid friendly with hand sanitizer around the hotel, screens around reception and the bar and all staff wore masks all of the time, so they've really done their part in trying to limit the spread of this virus whilst trying to make sure guests have great time and less worrying about catching it.
We wore masks around the communal areas but once seated in the bar or at the dinner table, we removed them and enjoyed our drinks/meals.
Like any hotel, you'll always find a few things that need maintain
For us we really made the most of our two nights and it was a great base to take a leisurely walk around the grounds and explore a bit of the North East area.
Looking forward to staying again next year and would hesitate to recommend this hotel.
From the moment we walked into reception, the staff couldn't do enough to make our stay as perfect as possible. We booked a premier room at the front of the house looking out to the lake and it was great, nice big comfy bed, roll tub bath, walk in shower, couldn't ask for anymore.
The food was first class, breakfast, afternoon tea, dinner and we couldn't fault it, and all with excellent service, staff eager to help and very polite.
The hotel has done a great job of being Covid friendly with hand sanitizer around the hotel, screens around reception and the bar and all staff wore masks all of the time, so they've really done their part in trying to limit the spread of this virus whilst trying to make sure guests have great time and less worrying about catching it.
We wore masks around the communal areas but once seated in the bar or at the dinner table, we removed them and enjoyed our drinks/meals.
Like any hotel, you'll always find a few things that need maintain
For us we really made the most of our two nights and it was a great base to take a leisurely walk around the grounds and explore a bit of the North East area.
Looking forward to staying again next year and would hesitate to recommend this hotel.
Trevor
Good Value
It's many years since I last stayed here and I was generally pleased with our stay. The bed was comfortable, the room was equipped to a good standard and the bathroom was excellent. There are some signs of wear and tear starting to show in the bedroom (eg severely scratched headboard, minor damage to furniture and a carpet that was worn in places). The bedroom was in need of air conditioning as it was very warm and the window could only be opened a few inches. Overall I was happy with what was provided.
Nigel
Half a cow
Good sized, comfortable rooms with lovely bathrooms and a decent selection of tea bags (Yorkshire & Twinings). If you're looking for an overnight stay on a business trip, you'll know that such things are important.
And the food . . . I ordered a steak and a cheeseboard (yeah, I know, quite a midweek blow-out when I usually make do with a butty, but I was hungry). I received half a cow on a plate that even Desperate Dan would have struggled to finish, and a dairy full of different cheeses with enough crackers that the Vatican would struggle to use in a year of Eucharists. Most importantly, it was beautifully cooked. I can't comment on breakfast because I still haven't eaten two days later.
I've stayed here a couple of times, will stay again and have recommended to colleagues at work.
And the food . . . I ordered a steak and a cheeseboard (yeah, I know, quite a midweek blow-out when I usually make do with a butty, but I was hungry). I received half a cow on a plate that even Desperate Dan would have struggled to finish, and a dairy full of different cheeses with enough crackers that the Vatican would struggle to use in a year of Eucharists. Most importantly, it was beautifully cooked. I can't comment on breakfast because I still haven't eaten two days later.
I've stayed here a couple of times, will stay again and have recommended to colleagues at work.
Simone
Bad dinner And expensive
The hotel was lovely and so was the breakfast but at dinner we was put right at the back of the restaurant where it was freezing which I believe this was only because I had my six year old son with me. There was loads of tables available where everyone else was seated. Are dinner was really bad. Tough steak uncooked chips watery blue cheese sauce cold mushroom. Plus awful service. They did offer to make a new one but that was ages after are dinner had been brought to us. We did wait a while for someone to come back to the table so we could inform them of how bad it was but in the end I had to go find a staff member myself. By this point we were so annoyed we just wanted to leave and wanted our money back but was not offered that.
I book this hotel most years as me have family near by but can’t see me doing this unless something is done
I book this hotel most years as me have family near by but can’t see me doing this unless something is done
Verified traveler
Great place to stay. Beautiful location. Will definitely stay here again.
Neil
Great for a romantic weekend getaway
The staff, the hotel, the surroundings, the food, the drink were really excellent, great value for money.
Verified traveler
At a party. Staff were great. Stayed the night. Room good. Breakfast good.
Verified traveler
There was a huge event in a giant tent right outside the main hotel building which was noisy until about 1.30am and made sleeping completely impossible. There must have been about 1000 people. They should absolutely have made us aware of this when we booked.
The food in the Rib Room restaurant was very poor.
Rooms were tiny and hot. No air con and couldn’t open window because of noise.
The bathroom had a glass door. Not only did this obviously mean no privacy st all, but if one person uses the bathroom in the night the bathroom light illuminated the whole room and wakes the other person.
We are looking for somewhere in the area to stay regularly over the next few years. It won’t be this hotel. Never again.
The food in the Rib Room restaurant was very poor.
Rooms were tiny and hot. No air con and couldn’t open window because of noise.
The bathroom had a glass door. Not only did this obviously mean no privacy st all, but if one person uses the bathroom in the night the bathroom light illuminated the whole room and wakes the other person.
We are looking for somewhere in the area to stay regularly over the next few years. It won’t be this hotel. Never again.
Verified traveler
Hotel great, but room 403 was like a converted shoe box and vastly overpriced for the size. Not even enough floor space to open 2 small suitcases comfortably. Sadly, not value for money at £140 per night. Breakfast was a plus point with enough choice of continental and a very tasty full English option. Overall a very nice one night stay, but didn’t really get value for money this time.
Verified traveler
incredible place with huge luxury rooms all on a Park setting
Keith
Excellent
Excellent stay. Super staff. Room very comfortable
Peter
Absolutely Superb in Every Respect
Verified traveler
Relaxing place to stay
Verified traveler
Horrendous service
Bit of a joke to be honest, had fireworks being let off from outside my window on the ground floor at 10.30/11pm in the night whilst I was trying to get some rest. Staff didn’t even apologise and so I checked out at that time in the night and checked in to another hotel. NEVER AGAIN.
Sandra
Top notch
Stayed over for a wedding, staff so helpful throughout.
Room gorgeous and food from reception to breakfast fabulous.
Room gorgeous and food from reception to breakfast fabulous.
Peter
Amazing
Verified traveler
Friendly staff with good service. Excellent location.
Verified traveler
Very clean. Original rooms still in period style. Good food and extensive bar.
Collin
Worth a try
Lovely place, stayed for one night and enjoyed our time here.
Thought the Ramside was better personally but nice enough and all staff were friendly enough.
Room was nice, bed very comfortable and breakfast was lovely so all in all it felt like value for money.
Thought the Ramside was better personally but nice enough and all staff were friendly enough.
Room was nice, bed very comfortable and breakfast was lovely so all in all it felt like value for money.
Verified traveler
Great staff. Very clean and well looked after room, over looking the park. Great views
Anthony
Lovely hotel
Lovely hotel in lovely grounds. The staff are lovely and friendly and the rooms were spot on. Good welcome in the breakfast room with a tasty brekky. I would certainly stay again
Verified traveler
Great location, very clean and wonderful staff. I will look forward to staying there again in the future.
Kevin
Kept awake
Nice hotel yet entertainment every night which kept us awake till 2am .
Verified traveler
Highly recommended
Great hotel, lovely surroundings and room, efficient service and friendly staff, very competitive rates, would definitely recommend
Fiona
Lovely!
It was a great one night stay, staff so friendly and helpful, will definitely go back.
Andrew
Lovely location. Great food
Lovely location. Great food
Simon
Hidden Gem
Fantastic rooms/space/bed/ shower for the price, beautiful views over the landscaped golf course across the lake to the foley. Food was great too.
Verified traveler
Lovely friendly staff. Comfortable room.
This is an old fashioned place and somewhere that is comfortable to stay.
This is an old fashioned place and somewhere that is comfortable to stay.
Location & surroundings
Hardwick Hall Hotel
Sedgefield Stockton On Tees England Ts21 2Eh, ., Stockton-on-tees, United Kingdom
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Hardwick Hall Hotel
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