Name: Honest Lawyer Hotel
Address: Croxdale Bridge, Durham, DH1 3SP, GB

8/10

Excellent

08 Jul 2026

Elaine

Room was well equipped and adequate for our needs. Staff promptly brought more pillows when requested.

Only fault we had with the rooms (3 booked) was that they smelt 'fusty' when we entered. A trivial observation, just felt that they could have been aired more before our arrival.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Debbie

Our room had everything we needed. The bed was very comfortable & shower hot & powerfull. We ate on two nights - the food was very good & service quick. The only thing we didn't like was the peas which we both left. Breakfast was also very good with plenty of choice. We had eggs florentine & the full cooked breakfast. The breakfast manager was very friendly & very good at his job. We wouldn't hesitate to book again & will hopefully return someday soon. Extremely handy having the bus stop right outside the door. (We travelled by train for a funeral so had to rely on busses mostly).

Family

8/10

Excellent

05 Jul 2026

tim

Very good. Staff helpful. Would go again

4/10

Poor

05 Jul 2026

Andrew

.

10/10

Exceptional

02 Jul 2026

Kerry

Incredibly friendly, polite & professional staff.

6/10

Pleasant

01 Jul 2026

Benjawan

It was ok nothing special

Friends_and_family Family

10/10

Exceptional

21 May 2026

gillian

Perfect location, helpful friendly staff, room very clean, beds very comfy, have stayed here everytime im in durham, perfect thank you
Food in bar are great too

Self

8/10

Excellent

15 May 2026

Peter

Room serviced every day to a good standard. Evening meals where good and the roast dinner was great value and very nice .Breakfast not included if not booked direct so was a bit of a surprise and £12.50 extra seems a bit steep when a short drive up the road is cafe 22 where a full English is only £5.50

Business

8/10

Excellent

14 May 2026

Michael

Best bacon and eggs I've had in ages

Self

8/10

Excellent

03 May 2026

Abraham

Rooms a bit dated but fine and comfortable. Smart TV recently installed which was good addition.
Staff very helpful and approachable.
Food good. Bar busy as a popular wedding venue.
Third stay here and will return again. Good value and great location.

6/10

Pleasant

01 May 2026

Clive

.

Partner

6/10

Pleasant

30 Apr 2026

Emma

Breakfast was good, staff friendly and helpful. We couldn't use the shower because the water was way too hot and didn't change no matter how long we tried to run it.

Family

6/10

Pleasant

26 Apr 2026

Kasey

This was a very average hotel. The family room really only works if you have small children. We ended up leaving early.
The staff was very nice though and breakfast was delicious.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Stuart

A lovely welcome, quick and simple check-in. Plenty of free parking outside each room.
Clean room, excellent powerful shower, comfy bed with fresh linen.
Quick service in the restaurant, full & varird menu and attentive staff.
Comprehensive breakfast with tasty, well-cooked food.
Well recommended!

Self

8/10

Excellent

12 Apr 2026

Paul

Pet friendly and very polite staff

Partner

6/10

Pleasant

12 Apr 2026

Stephen

The main hotel was very tired looking. Broken curtain rail, cracked coving uneven floors, grubby walls.

Friends_and_family Friends

6/10

Pleasant

08 Apr 2026

Hannah

The room was not as expected based on the listing. The initial room we was given was suitable and cold. However Jon the manager was incredibly helpful. I must say he is a genuinely lovely guy and clearly cares about his guests and he helped find us a more suitable room with a bath so we could bath our child.

For me Jon and the other staff we interacted with were the best thing about the stay and we’re all incredibly friendly.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Anne

Had a brilliant time staff really helpful.

Partner

8/10

Excellent

06 Apr 2026

Faye

We stayed here as was visiting family
We needed accommodation that accepted dogs and they very much welcome dogs. Very clean. Had Sunday dinner which was amazing. Breakfast was a bit of let down. And the rooms needed upgrading. Little things like bigger beds better pillows would go a long way. Staff were lovely and overall a good stay

Partner

8/10

Excellent

02 Apr 2026

Vicky

Early check in was great. Room is quite dated and needs some maintenance but the bed was very comfy. We would stay again if in the area.

Partner

10/10

Exceptional

29 Mar 2026

Gillian

Clean room,all coffee, tea etc, cleaning staff lovely, asked if i needed anything during my stay.
Had a meal in the main hotel, meal was great, staff great.
24 hr reception

Self

8/10

Excellent

28 Mar 2026

Colin

Clean overall, outside needs a refresh as paintwork is tired and some woodwork needs repair. Staff very friendly and helpful. Breakfast was excellent, good selection.
Would recommend

Family

8/10

Excellent

27 Mar 2026

Sylvia

Staff friendly. Room clean. Good value.

8/10

Excellent

26 Mar 2026

Michael

Friendly and polite reception staff, was Paulette breakfast for £12
Bathroom was ok, little dated and bit grubby.
Bed was comfortable, th floor a little creaky. WiFi was ok.
Woke up early and walked over to breakfast but was too early so had to sit and wait. For £12 breakfast tasted bland, the toast machine wasn’t on and coffee was bitter.
Requested an iron and that did come over quickly although she didn’t knock she was gonna open the door herself so luckily I was decent an heard so opened the door myself.

Self

8/10

Excellent

25 Mar 2026

Barry

Internet fast easy accessible

Partner

6/10

Pleasant

18 Mar 2026

John

Very nice lady on reception. Paid for breakfast which was not as ordered. We gave exact instruction as items to be very well cooked, this was not the case and did not have time to return it! The water in the shower was freezing. Plus the extractor very noisy. Parking was great and bus service very close. Enjoyed drinks in the bar, such a pity the other major things were not up to scrach.

Family

8/10

Excellent

17 Mar 2026

Elizabeth

Ideal location for visiting Durham etc & good Internet. Rooms outside a little tired but superb bathroom with lovely hot water and good lighting especially good for ladies applying makeup. Bed comfortable and bedding lovely. Room very clean. Staff were good at conversing with customers. Although only stayed one night would have no hesitation in booking again and would book direct.

Partner

8/10

Excellent

16 Mar 2026

Ailia

Staff were welcoming and helpful. Room was suited to limited mobility, as you can park adjacent (motel style) and minimal steps, but shower is over bath, so not for all. Room was clean with basic amenities, comfortable beds, great views over fields with deer and pheasants. Breakfast was traditional and OK, but we brunched in town the following morning. Bar meals are classic pub grub, tasty and good value. Local buses stop frequently, just outside, which was great for getting in to Durham, about 10 mins to the bus station/shops/cathedral/old colleges.
Would recommend for a budget stopover and will use again

10/10

Exceptional

15 Mar 2026

David

Functional, clean. Very friendly, helpful staff. Relatively basic, motel style.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

KEITH

Don't have a pet so cant comment.

Room was comfortable and had a good night sleep. Didn't have breakfast but bought a Late which did the trick. Breakfast was only £12 apparently - a bargain.

Hotel location was great, lovely field with Deer in at back. Couldn't hear traffic from Road.

Family

8/10

Excellent

15 Mar 2026

ERic

The staff were faultless

Self

8/10

Excellent

14 Mar 2026

Fiona

Very good price and great to have restaurant and bar on site. 5min drive from the park and ride which is great to access the university.

8/10

Excellent

14 Mar 2026

Elizabeth

Clean and comfy, no frills but still nice. Very lovely staff, and the food was great.

Self

10/10

Exceptional

12 Mar 2026

cameron

I wanted to add an extra night last minute and the staff were so helpful to keep us in the same room. We also went into the restaurant to play darts and the staff had great service as the board was away and they were very quick to move things around and change things so we were able to play!

Partner

6/10

Pleasant

12 Mar 2026

Lynn

A good place to stay overnight with easy access to Durham and beyond. However, there was no hot water that night or the following morning as the boiler had broken down. Reception said a 20% refund could be claimed through the booking agent.
Not true. Booking agent bot would only provide £15 voucher on account and that took well over an hour to sort. Almost lost the will to live and the bot on site would not provide a telephone number or email address.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

David

Jon was a true professional and very welcoming. He could not do enough to ensure my stay was perfect.

Friends

10/10

Exceptional

10 Mar 2026

Jim

I always use this hotel and am never disappointed. The staff are great at meeting my requests, the rooms are very comfortable and clean, an the bar and restaurant serve very good food. Free parking and wifi are provided. Thoroughly recommended.

Self

10/10

Exceptional

01 Mar 2026

Bob

Good location for access to the centre of York. Room was clean and nicely decorated. Bed was large. Good breakfast. Staff were very friendly and helpful.

Partner

10/10

Exceptional

28 Feb 2026

Jim

There was an unfortunate boiler breakdown during my stay but the staff responded professionally and very helpfully. As usual, room and bathroom were brilliantly clean and the restaurant served its usual excellent food, including an impressive choice at breakfast. I will be using this hotel as is usual for my future visits to Durham.

Self

6/10

Pleasant

23 Feb 2026

Ann

The staff were very courteous and helpful. The room was clean. The duvet was 'tired' and I was cold in the middle of night with no additional bedding. They had a boiler breakdown so there was no hot water. They didn't let guests know until we asked. The food offer and breakfast were very good.

Partner

6/10

Pleasant

13 Feb 2026

Emma

Tired basic rooms with small beds. Needs a complete refurbishment. TV didn't work sound no picture. Googled how to fix it. Bathroom fan sounded like a plane taking off. Carpet was more like lino than soft carpet. Staff were pleasant. Good location. Didn't eat there as reviews were poor.

Business

6/10

Pleasant

28 Jan 2026

Janet

Clean hotel /motel food not great and took ages despite not many in

Business Self

10/10

Exceptional

24 Jan 2026

Jim

Very clean and comfortable room as always at this hotel which I use at least once a month. Staff are also always helpful and try their best to meet my requests.

Leisure Self

4/10

Poor

18 Jan 2026

stuart

The property was very dated and in need of TLC
( some decorating was being carried out on a well worn reception).
The room itself was not very good marked walls freezing cold bathroom and just a chair so wobbly afraid to sit on
Before anyone askes why not complain i was there due to a bereavement and just wanted peace and quiet
I have stayed in a lot worse places but was really disappointed and was expecting a lot better
I could say more but !!!!

Self

10/10

Exceptional

21 Dec 2025

Jim

Clean and comfortable rooms and first class customer service.

Leisure Self

10/10

Exceptional

14 Dec 2025

Martin

Lovely room, good breakfast and a warm welcome. Very convenient location for us.

Leisure

10/10

Exceptional

11 Dec 2025

Robert

Clean room, good staff, large flat screen tv, good breakfast, good value

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Tom

Very friendly person on reception. Parking outside the room is handy too. Comfortable room.

Leisure Self

8/10

Excellent

29 Nov 2025

Anthony

The room was clean, tidy, comfortable and nice a warm. All the staff were friendly.

Leisure Partner

8/10

Excellent

28 Nov 2025

Melanie

Room was clean but in need of some updating. Nice furniture but very uncomfortable mattress. Sign saying close bathroom door as steam could cause fire alarm to go off. However, foil stuck over vent which could account for mould. More like a motel than hotel as rooms are in annex around car park. Not an issue but just dont expect to be in main building. Noisy as on main road, take ear plugs if light sleeper. Cannot comment on bar or restaurant as didn't use them . Check in was speedy if not exactly welcoming. Same with checkout. No one asked how my stay was. Wouldn't stay there again but that was because i wwas in the area fir a specific event that is unlikely to be tepeated.

Self

10/10

Exceptional

27 Nov 2025

Des

Excellent hotel,everything A1

6/10

Pleasant

19 Nov 2025

Mrs Wendy A

Very noisy bed the room a bit tired but clean and great hot water.

Rooms ate outside

4/10

Poor

18 Nov 2025

Alistair

Excellent food, good staff and service. Dining room far too cold. Radiator not on in bathroom but very cosy in bedroom. Decor a little bit dated but overall very clean. Would definitely consider it again in the warmer weather

Leisure Partner

10/10

Exceptional

17 Nov 2025

jim

Excellent service from all the staff

Leisure Self

10/10

Exceptional

14 Nov 2025

Prithivi

Room was good. Nice size anf. Lean. Staff very friendly. Easy check in

Leisure Family

8/10

Excellent

10 Nov 2025

Jean

Yes

6/10

Pleasant

10 Nov 2025

Shanie

Very friendly staff, nice room, plenty of tea & coffee.

Leisure Self

10/10

Exceptional

10 Nov 2025

Michael

Yes everything was hood will book there again 👍

6/10

Pleasant

09 Nov 2025

Ed

The rooms were a bit dated but was fine and practical as a place to stay briefly. Evening food was great, bit chaotic at breakfast though!

Business Self

10/10

Exceptional

09 Nov 2025

L

Room was clean and great for an overnight stay

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Stephen

General ok apart from a few maintenance and cleaning issues

Leisure Partner

8/10

Excellent

02 Nov 2025

Patrick

Good value, clean room. Accommodating of pets. Good Woodland Trust area very close-by to walk the dog. Honest pub food served in restaurant. Helpful staff.

Leisure Pet

4/10

Poor

27 Oct 2025

Steve

Was not a hotel as described was a motel. Bed was small and uncomfortable. Too small for 2 adults and extremely soft. Tea and coffee making facilities with 1 biscuit to share in room. Room very basic. Smelly cigarette pot outside front door. Breakfast had Luke warm coffee. 8.30am most food had ran out and told was not being replenished!! Definitely not worth £12.50 and continental breakfast dire with an extremely poor selection. Toast, plain yoghurt and a bit of fruit and cereal. Definitely not worth £105 stay in the room. Will not be going back.

Leisure Partner

8/10

Excellent

26 Oct 2025

Andy

Good base to work from for a couple of days break

Partner

8/10

Excellent

24 Oct 2025

Nikita

Breakfast was not included.
Buses bit hit and miss to town centre. Place and rooms lovely.

Leisure Partner

10/10

Exceptional

24 Oct 2025

les

Good quality food and good service

8/10

Excellent

17 Oct 2025

MELVYN

Not observed

8/10

Excellent

13 Oct 2025

Raymond

We stayed 4 nights, which served our purpose well. Down side was the bathroom showed signs of age with mould spots on the tiles.

Partner

4/10

Poor

13 Oct 2025

Rebecca

Very old building, needs refurbishing ASAP.

Leisure Pet

10/10

Exceptional

10 Oct 2025

Aaron

Very clean room good service

Business Partner

10/10

Exceptional

10 Oct 2025

Srikumar

Very friendly staff. The surrounding is very quiet and beautiful. Just 8-10 minutes from the Durham town centtre by a cab. Breakfast is good! it’s an old property, but very well maintained. What stands out is the service. Every staff you meet are friendly. The hotel really seem to love their guests.

Leisure

10/10

Exceptional

06 Oct 2025

Michelle

Lovely hotel very accommodating for our dog, staff were very friendly. Great breakfast and evening meal. Fab location with loads of lovely walks and close to Durham

Leisure Pet

10/10

Exceptional

29 Sep 2025

SARAH

The hotel room needed some updates, the lamp shade was in bits! But overall the friendliness and location won out!

Leisure Partner

6/10

Pleasant

28 Sep 2025

Lee

Room generally nice.

Toilet seat area was less than clean and seat also needs replacing. Constant humming fan by the door in the room is a bit annoying at night.

One irritating thing: If you ask for a breakfast in a take-away container, they'll ask what you specifically want, then smile and nod, but once you open it later, you'll find you got far less than what you asked for. This has happened to me twice now, which means I now get breakfast elsewhere. : (

Business Self

8/10

Excellent

26 Sep 2025

Anthony

Room clean however very dated, bathroom sealant mouldy and dirty. Window insecure and batroom widow frames rotten.

Lovely bar, great food, friendly service

8/10

Excellent

26 Sep 2025

Mark

Comfortable and clean but slightly dated.

Friends_and_family Family

6/10

Pleasant

25 Sep 2025

Sarah

Recepnist friendly.and very help full . Room fine for price but the bathroom fans very lound.

For £60 is a ok stay.

Food . Pizza were horrible and the mix fish.platter was terrible.would.stay again because of room price would noy eat at pub. Drinks prices not a total rip off. Didnt have breakfast tea put us off!

Friends_and_family Family

8/10

Excellent

23 Sep 2025

Bob

It worked as required

8/10

Excellent

21 Sep 2025

helen

The bar was great and the staff lovely. The cooked breakfast was nice but the continental breakfast lacking. The room had mould round the bath and the toilet was grim.but it was a convenient hotel and not expensive so you take your chance I guess. We would book again

6/10

Pleasant

21 Sep 2025

Elizabeth

Rooms/bathrooms need upgrading !!
Rooms not cleaned or dusted…!

Leisure Friends

8/10

Excellent

20 Sep 2025

Cornelia

Great setting, close to public transport stops, comfortable and clean rooms

Business Family

2/10

Poor

20 Sep 2025

Lynda

Misleading advertising

Offhand when booking in. First room smelled with tiny double bed . Courtyard rooms like sheds. Better rooms not dog friendly. Given a twin room with no guarantee we could stay the next night.

Partner

10/10

Exceptional

19 Sep 2025

J

Convenient for Durham

Nice hotel, convenient for bus into Durham and an excellent price. Very nice breakfast.

Friends_and_family Friends

10/10

Exceptional

18 Sep 2025

Craig

Convenient and good price

6/10

Pleasant

16 Sep 2025

Stewart

Recent short stay.

Accommodation good value for money.
Clean and comfortable beds.

Breakfast at an additional cost of £12.50 pppn not so good

Continental breakfast very disappointing.

Options consisted of....cereals, bread, small selection of fruit.
No yogurts, pastries, meats , cheeses , crumpets, pancakes etc.

Hot water for Tea and Coffee was supplied in a thermos type jug which obviously only stays hot for so long and unfortunately was never hot enough when we used them.

Hot options where ok but some items missing when served and cold when finally served.

Due to no fault of his own Server/manager was under severe pressure to serve and replenish breakfast items at the same time.
This is due to a lack or additional staff.

Partner

10/10

Exceptional

16 Sep 2025

jonathan

Great value for great north run

Stayed for great north run. Very friendly team. Early breakfast available for runners. Large comfortable room. Little dated but spotless. Easy free parking, well located for both Durham and getting to South Shields for next day.

Self

10/10

Exceptional

16 Sep 2025

Michael

More than happy with our stay, will use them again, friendly staff.

10/10

Exceptional

15 Sep 2025

William

Review

Friendly efficient local staff. Excellent breakfast and restaurant food especially the daily specials. Housekeeping excellent. Rooms functional but a bit dated.Parking directly outside courtyard rooms is a bonus for any disabled visitors and access to the main entrance is easy.
The city of Durham ,Beamish Museum and The Auckland Project are all within less than half an hour’s drive. Although just off a busy road the courtyard rooms are quiet with a rural view at the rear . I would use this hotel again.

2/10

Poor

14 Sep 2025

Neil

Everything was terrible hitel dirty and smelly room not fit for purpose

Leisure

8/10

Excellent

14 Sep 2025

Lynn

Rooms good, did only do room only. Just found road noise a bit loud

Leisure Self

8/10

Excellent

08 Sep 2025

Lindsay

Lovely !

We were here for a wedding and booked last minute. Nice room and bathroom. Everything you need ! No problems would stay again.

Partner

10/10

Exceptional

01 Sep 2025

Jim

I have stayed here many times and the property and staff are excellent. In room facilities are what you need and no frills, food including breakfast in the restaurant is fresh and tasty and the free extensive car park is really useful. I thoroughly recommend this hotel.

Leisure Self

8/10

Excellent

29 Aug 2025

Neill

Review

The room was comfortable and clean. The staff were helpful. Bus stop just outside the hotel if you don't fancy driving.

Self

6/10

Pleasant

29 Aug 2025

Karl

Overnight stay

Very old warn out room that smelt of cigarette smoke.
Tired in need of a good freshen up.
Food not great.
Nothing wrong with the staff it’s not their fault.

Self

8/10

Excellent

24 Aug 2025

Keith

Nice hotel with friendly staff

The room was clean and had everything we needed for the night. One thing we didn't like was the shower curtain. It did not keep the water in and it stuck to you while trying to shower.

The staff were very friendly and helpful and there was plenty of parking.

The only let down was the breakfast. While it was hot and there was plenty of it available we did not think it was worth the £12.50 per person extra.

Partner

10/10

Exceptional

24 Aug 2025

Anne

Had a great time. Staff very helpful. Food excellent.

Partner

6/10

Pleasant

23 Aug 2025

Philippa

Handy for getting into Durham. Basic accommodation but cheap for a bank holiday weekend.

Leisure Family

6/10

Pleasant

18 Aug 2025

Adele

Not the best

The food and service of the staff is excellent. The rooms are tired and scruffy. The cleaners cleaned well but still felt dirty as aged and grubby.
We had an issue with the tap on first night that kept us awake as an air lock was making high pitched noise that hurt our ears.
The manager gave us a key the next morning to another room and saiid it would be cleaned for when we got back later after our day out. We got back and took stuff to new room to find it has not been cleaned so we had to move again. We had booked twin room as it was me and my daughter but we had to share a double room.
This 3rd room was not comfortable bed. Very noisy when you slightly moved. The TV did not work and bathroom door handle coming off.
Not the best experience. I felt shattered when I left as did not sleep well and noisy courtyard too outside rooms in a morning.
Staff great and food lovely though. Needs renovating and refreshing. New decor. New bathrooms. New mattresses needed

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Sandra

Great location. Lots of parking. Friendly staff. Good value tasty food.

10/10

Exceptional

17 Aug 2025

Paul

Lovely quiet place with accessible routes to Durham. The staff were polite and professional.

Leisure