Name: Ramside Hall Classic Hotel & Golf Club
Address: Carville N/A, N/A, Durham, DH1 1TD, GB

8/10

Excellent

21 Jul 2026

barry

All good thanks.

Partner

8/10

Excellent

15 Jul 2026

Paul

The staff were excellent and very friendly. The rooms etc were very well maintained. The main lift was out of service meaning a long walk to an alternative, but this only mattered when carrying luggage. Breakfast was a standard buffet, little limited with its selection but more than adequate. My only major complaint was the room didn’t have any air conditioning or air circulation. It was incredibly hot and the windows only opened a few inches. They brought us fans but they simply couldn’t cool the room. I asked to be moved to a cooler room but they could only offer it for 2 nights out of our remaining 3. Which wasn’t worth the hassle of packing and unpacking.

Partner

4/10

Poor

12 Jul 2026

Leo

Clean hotel and staff were pleasant enough. Dated in appearance across lots of areas and small details in the room let it down - poor quality hairdryer, pillows were clearly old and misshapen, having to pay for the crisps left out etc. Our main issue was room was unbearably hot, given the recent weather, with no air conditioning so we both had a really uncomfortable night (not) sleeping there. Overall, it felt very expensive for what it was. When we went to get breakfast in the morning and found out they wanted another £40 for the two of us to have breakfast, despite paying a lot in the first place in an upgraded room, it all just left a poor impression.

Partner

6/10

Pleasant

11 Jul 2026

Rosie

There were signs of damp in the room where the wallpaper was peeling on the ceiling. We asked for a fan and were told it would be dropped in the room but it didn't arrive. The choices for gluten free food were poor, and I observed the staff using the same tongs to distribute all food from the oven, causing guaranteed cross contamination which could have been avoided. It was also disappointing that the upgraded spa access could only be used until 11am. We were also woken by screaming when another guest managed to gain access into the wrong room at 7am.

Partner

10/10

Exceptional

07 Jul 2026

tunc

Great hotel, clean and large rooms. Very emphatic staff and helpful.

Family

8/10

Excellent

29 Jun 2026

Amber

Amazing rooms and deco. Fantastic spa with 25m pool and well maintained. Great fun on driving range and sports bar is unreal. Only negative was eggs benedict with hard yolk, not how it should be served. Asian restaurant was ok.

Friends_and_family Friends

8/10

Excellent

19 Jun 2026

Tracey

Everything was clean and the staff couldn’t do enough for us.

Partner

10/10

Exceptional

18 Jun 2026

CRAIG

Excellent stay again at Ramside

Self

10/10

Exceptional

17 Jun 2026

Elaine

First class as always, this is our fourth visit and we are already planning our next one.

From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite.

We had a visit to the Spa, where the beautiful Lilly welcomed us back and as usual went above and beyond to accommodate my health challenges. After a challenging few months with my health, the spa visit was very much needed, I can't begin to say what a huge difference it made to us both. Every staff member is outstanding.

We ended our visit yesterday evening at our favourite restaurant, The Fusion. The welcome once again was wonderful, the chef and his team created absolute perfection with the food, we never feel rushed and no matter how busy people are, they always have a kind word and mannerism that sets the bar high for other hotels we visit.

Having mobility/health needs can often cause me to feel uneasy, however at Ramside, this has never been the case. Everyone is kind, considerate and if helps required, I'm not made to feel a burden, in fact the opposite. I would recommend staying here without hesitation. We love it here, if I could give it 6 stars I would.

Many thanks to everyone for making our stays so special xx

Partner

10/10

Exceptional

12 Jun 2026

Sarah

Our stay was amazing, the hotel looked lovely as we drove in. The staff couldn’t be anymore helpful, nothing was too much trouble. We had a lovely meal in the rib house, the service and food were excellent. The spa treatment was much needed and enjoyable. Could not speak anymore highly of Ramside Hall

Partner

8/10

Excellent

31 May 2026

Karen

We received a very warm welcome upon arrival from the reception staff. They were very helpful and friendly
Our room was very nice and clean. The shower over the bath could do with upgrading
The grounds are beautiful and although it was very busy with two weddings and and abundance of golfers there was plenty of staff to accommodate the demand. I would definitely recommend and stay again

Friends

6/10

Pleasant

28 May 2026

Audrey

Stayed three years ago still same decor tired looking and I had everything I requested twin beds shower room but the beds were so low I struggled to get in or out them as I’m slightly disabled . All the staff are wonderful it’s clean but please spend money on replacing tired rooms didn’t like single duvet in double cover kept sliding off bed .

Partner

10/10

Exceptional

18 May 2026

Lauren

Staff were amazing, rooms a bit dated but could not fault the amazing food we ate on site! Great breakfast and fab meals in Fusion and The Rib Room!
Highly recommend an evening in The Pin, book ahead for the games.

Friends

10/10

Exceptional

15 May 2026

Kevin

Lovely quiet location and great rooms

Partner

6/10

Pleasant

09 May 2026

Damien

Bit tired to be honest, grubby dust everywhere in the rooms and bathroom stains
Breakfast average for the price, coffee awful, toast not toasted

For the price really not worth it in my opinion, Rub Room restaurant was the highlight food was great decor was tired, staff at the restaurant were great

10/10

Exceptional

09 May 2026

rose

Room clean staff good breakfast not to good never used spa but did do bowling so it was good to do something on the night time we stay 2 3 time a year and it’s still got our vote

Friends_and_family Family

8/10

Excellent

08 May 2026

Kate

Lovely breakfast
Loved The Pin - great addition!
However, very expensive for drinks and this does not reflect the hotel condition.

Partner

10/10

Exceptional

05 May 2026

Tyron

The room was clean but had a bit of a musty odour

Family

10/10

Exceptional

05 May 2026

Daniel

Great stay hotel was amazing.

10/10

Exceptional

29 Apr 2026

Tracy

We had a great stay at ramside hall , lots of facilities to use ,

10/10

Exceptional

28 Apr 2026

Mark

.

10/10

Exceptional

26 Apr 2026

Bryn

We booked a treehouse for an overnight stay on 16 April 2026. prior to my daughter's wedding on 17th.

We were allocated the Cuckoo lodge and sizewise it was perfect. My daughter and future husband and my two grandchildren took the studio side which had its own entrance and hot-tub but they also had access to the main unit where the remainder of the family were housed. This included a massive bathroom with double walk-in shower. It had its own access to separate terrace including the hot-tub.

The main unit had a large ground floor living accommodation with a large outdoor terrace housing another hot-tub.

Ground floor also led onto a very large bedroom suite with a walk-in shower and a separate large copper bathtub. It also had a large sofa bed. This bedroom housed my elder daughter and her four children more than comfortably.

The wife and I shared the mezzanine bedroom overlooking the main living quarters. A blackout blind helped keep the room dark.

We made use of 'The Pin' bar and restaurant along with the spa complex which is in the main hotel area. A golf-buggy ensured people got to these additions without any bother.

The treehouse was a perfect start to a perfect day. It was clean, staff were attentive to the family needs and I would recommend it to anyone.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Chris

Brilliant stay
The PIN is brilliant
Darts game is fun
The spa is brilliant

Friends_and_family Friends

10/10

Exceptional

18 Apr 2026

June

We did not go to breakfast as we slept too late and missed it. Gutted about that., but the lovely room cleaning staff gave us tea, coffee, milk and biscuits. We were delighted with them.

Friends_and_family Family

4/10

Poor

07 Apr 2026

Marie

The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice.

Partner

10/10

Exceptional

06 Apr 2026

JOHN

Breakfast could be improved. No Pastries on offer

Friends

10/10

Exceptional

06 Apr 2026

Markus

Comfortable spacious room. Friendly staff. Big comfortable hotel.

Partner

6/10

Pleasant

03 Apr 2026

Matthew

Breakfast was good. Rooms are poor quality, very old. Things broken in the rooms and nothing staff can do about it but say sorry. The spa is good but restricted to just one hour and also restricted to just the pool, can’t use the nice spa pool without paying another £70 per person per day so be aware of that. The hotel location is good, walkable to the park and ride and each to get into the centre etc.

Friends

10/10

Exceptional

02 Apr 2026

CRAIG

Always a fantastic stay at Ramside 👌

Self

10/10

Exceptional

30 Mar 2026

Claire

Fantastic from check in to check out. Very clean in all areas of the hotel. Fantastic food. Friendly staff. Great facilities

10/10

Exceptional

24 Mar 2026

Russell

Great stay

Partner

10/10

Exceptional

07 Mar 2026

Kelly

Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round

Friends_and_family Family

4/10

Poor

25 Feb 2026

Dan

The shower was the worst shower in a hotel I’ve ever had.

Quite disappointed in this key function of a bathroom, whilst away from home.

Would not look to book again

Self

6/10

Pleasant

14 Feb 2026

Paul

We booked a superior room having selected the hotel as a ‘pet friendly’ destination. However, on arrival it became clear that the hotel is (at best) pet ‘reluctantly accepted’. Pets are not allowed in any public rooms and only standard rooms are available for guests with pets. The standard room, was reasonably spacious with a large double bed and bath. However, there was no fridge in the room and only plastic tumblers provided but no glassware at all. The disappointing experience was alleviated by some wonderful staff who did their best to mitigate the problems to the best of their abilities. Since we were unable to take our breakfast in the dining room, as we were informed that unless caged our dog could not be left alone in the room, we offered breakfast in bed at no extra cost. Overall, despite the best efforts of the staff, the hotel can not reasonably be described as pet friendly and that is reflected in our overall rating.

Partner

10/10

Exceptional

12 Feb 2026

Harriet

Great facilities, great food and lovely staff. Comfy beds and spacious rooms

Business

8/10

Excellent

12 Feb 2026

Harriet

Great facilities, friendly staff and excellent food

Business

8/10

Excellent

10 Feb 2026

jazmin

Great facilities and friendly staff, rooms in the old part of hotel could use some updating

8/10

Excellent

10 Feb 2026

Bruce

Room clean, better coffee would have been great

10/10

Exceptional

08 Feb 2026

christopher

Clean room,very helpful staff and the fusion restaurant served us the best asian meal ever

Leisure Partner

10/10

Exceptional

07 Feb 2026

Gill

Lovely room loved the sports bar and great staff

Leisure Partner

6/10

Pleasant

05 Feb 2026

Julie

Hotel was excellent our meal in the restaurant was disappointing. We were seated at 7.45 ordered within 10 minutes our starter arrived within minutes. We were not served our main courses until 9.15 and this was only after we informed a member of staff that we had not been served

Business

10/10

Exceptional

05 Feb 2026

Tracey

Lovely hotel! Gorgeous room, massive bathroom! Spa was lovely. Will definitely return.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Paul

good servie and quality of food

Business

10/10

Exceptional

01 Feb 2026

anne

Facilities were brilliant, food was lovely and staff were great enjoyed our stay

Leisure Family

10/10

Exceptional

01 Feb 2026

Daniel

Facilities were enough to keep us occupied for the long weekend

8/10

Excellent

30 Jan 2026

Emma

We got the basic room which was lovely, the bed was huge. However, the bathroom ceiling the paint was flaking off the ceiling quite a large spot over the bath/shower.

Partner

2/10

Poor

29 Jan 2026

jane

Noisy clientele, room dated, room service meals served in Tupperware dishes.

Business

10/10

Exceptional

23 Jan 2026

CRAIG

Excellent stay again at Ramside Hall !!

Business Self

10/10

Exceptional

19 Jan 2026

Louis

Room was very clean, staff were helpful and friendly

Leisure Partner

10/10

Exceptional

18 Jan 2026

Carl

Lovely place

Partner

10/10

Exceptional

17 Jan 2026

Nicholas

Lovely room, with views across the course. Great restaurants. Fusion is definitely our favourite. Helpful staff.

Leisure Family

6/10

Pleasant

10 Jan 2026

emma

The resturant was freezing cold. There was buckets for leaking ceilings. The bedrooms were dated

6/10

Pleasant

05 Jan 2026

Owen

Bed not particularly comfortable

10/10

Exceptional

05 Jan 2026

Zahra

What a wonderful stay. I highly recommend Ramside hall for a getaway. Excellent spa and views.

8/10

Excellent

05 Jan 2026

linda

Na

Family

2/10

Poor

29 Dec 2025

Robert

Room was absolutely freezing rang reception brought a broken heater which we where concerned to use the noise from bar was like sleeping in a night club we put our order for breakfast to the room on the door at 6:30 pm and it was still there when we checked out we’ve stayed her 10/15 times in the past never again
When we went to complain on check out there was 60/65 people waiting to either check in out and a wedding and funeral so I just left room key on side and walked way discussing service for the price paid

Leisure

6/10

Pleasant

28 Dec 2025

Carly

We visited for Christmas with our child, dog and wider family. We liked the location and spa facilities, and the breakfast was exceptional. Our dog-friendly room was very small, especially with a cot we found to hard to get the pram in and out. We were close to reception and was woken up early by hoovering and staff (not reception staff) talking very loudly closeby. The reception staff were great but had an issue with one of the managers when raising an issue about one of our party’s rooms. The room could do with a bit of upkeep, like the bathroom door not closing and locking.

Partner

4/10

Poor

27 Dec 2025

lauren

lady checked us in didn’t even tell us how to get to room or spa just gave us the room number, didn’t say when breakfast was it finished at 10 and we asked when it finished at 10:03 we had added this on as well which was very disappointing. The spa was lovely although we only had 1 hour limit in there

Partner

10/10

Exceptional

19 Dec 2025

Laura

Great stay, lovely room that was clean, fantastic amenities. Will definitely return.

Leisure

8/10

Excellent

16 Dec 2025

Iain

Nice hotel but noisy rooms from the corridor and surrounding rooms.

Business Self

8/10

Excellent

15 Dec 2025

Mr AG

Clean spacious room, nice big bath and a view over the golf course

Partner

10/10

Exceptional

12 Dec 2025

CRAIG

Fantastic food in both Fusion and The Rib Room

Business Self

10/10

Exceptional

09 Dec 2025

Matt

Clea room and amazing staff. Food amazing

Business

8/10

Excellent

03 Dec 2025

Rachna

We had a very pleasant stay, mainly thanks to the excellent leisure facilities. The pool was clean and inviting, the jacuzzi was relaxing, and the sauna added a great touch to the overall experience. These amenities really made our visit enjoyable. While there’s still room for small improvements, the wellness area definitely stood out and made our stay worth recommending.

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Partner

10/10

Exceptional

30 Nov 2025

Dayne

Excellent throughout

4/10

Poor

28 Nov 2025

Connor

Decor is super fun down. Chairs are flat and the rooms are rather basic. I stayed here a few times back in 2018 and things were great. It’s not all that people desire to be.

8/10

Excellent

16 Nov 2025

Marcelle

Room was great. Spa was lovely. Only complaint is restricted hours for kids to use the pool. This should have been disclosed upfront.

10/10

Exceptional

14 Nov 2025

SUSAN

lovely hotel

Business

10/10

Exceptional

10 Nov 2025

Elizabeth

Friendly, helpful staff, lovely spacious room, enormous spa and pool complex, great breakfast.

Leisure Partner

8/10

Excellent

03 Nov 2025

Robbie

Yes

6/10

Pleasant

02 Nov 2025

Claire

Was told breakfast was a buffet, went to get breakfast and it was cold staff never came over and asked how it was.
We then realised we could have ordered something off the menu asked about this as our breakfast was too cold to eat and said you can but will be a charge, even though they could see we had hardly touched our breakfast.
I told reception when we left and also sent an email but not had any reply.

Partner

10/10

Exceptional

31 Oct 2025

Chris

Everything was very good

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

James

A

6/10

Pleasant

29 Oct 2025

Jay

Room: spacious, but dated decor
Staff: all fine all pleasant and helpful
Amenities: all fine
No need to pay for the spa facilities, since the pool area has access to everything you need
Wouldn’t say it was worth the price

Leisure Partner

4/10

Poor

26 Oct 2025

Ross

Disappointing

Extremely slow WiFi very frustrating
Pool times confusing and annoying when stay a weekend and only day pass people can use a nice hot tub.
11am check out time should be midday and ridiculously greedy £30 charge to get midday checkout rather than an extension to a normal time

10/10

Exceptional

20 Oct 2025

Jaskaran

Fantastic hotel with lots to do

Leisure Family

10/10

Exceptional

03 Oct 2025

Karen

..

10/10

Exceptional

01 Oct 2025

Leah

Lovely hotel … very busy.

Partner

10/10

Exceptional

19 Sep 2025

Michael

From check in to check out the quality of service, accommodation and food was excellent.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Olasunkanmi

Well, it was money well spent; access to all areas in the resort was lovely, and the customer service was top-notch throughout. I would definitely return in the future. The entertainment center was a welcome addition, making the trip a lot more enjoyable.

Partner

8/10

Excellent

15 Sep 2025

Graham

Lovely staff and comfortable room

The staff were extremely helpful and friendly. Our room was lovely but bathroom could do with some tlc. We had dinner at fusion which was lovely and the services was good. The breakfast was very average as the hot food was cold. They could do more bread, fruit and yogurt choices.

Partner

10/10

Exceptional

05 Sep 2025

Kayleigh

Beautiful hotel with lovely grounds and great food

Stayed in the standard double room. Lovely decor, plenty of space with big patio doors overlooking the grounds. Loved the food in the restaurant (Charchoa), great quality and excellent service. Enjoyed the hour at the swimming pool and sauna. Also dog friendly in the room which was great. Wi-fi connection was also very good and room came with a big flatscreen TV. The bath in the room was also lovely. Also had a drink in the Clubhouse and the prices were reasonable. Would love to come again and have some Spa treatments (only stayed for 1 night so didn’t have too much time)

Partner

10/10

Exceptional

02 Sep 2025

Geneva

Birthday and Anniversary Celebrations

Everything was absolutely perfect 👌 we were blown away. We absolutely love it. Staff's were very polite and friendly.

Partner

4/10

Poor

23 Aug 2025

Tracy

Didn’t meet expectations.

Came for a special occasion. Although lovely touch to dress the room with petals and towel swan it wasn’t a romantic break. I was very disapointed that we were given a room that was very shabby scuffed paint on walls and had a very strong musty smell throughout our stay. I think it was one off the rooms they use for people bringing dogs. Just felt very dated and in need of refresh. Didn’t even have a hairdryer in room. Overall the hotel grounds are lovely and spa in nice. Food in restaurant was mixed. Had a nice meal there but the breakfast was cold and a bit chaotic in there. Overall didn’t get the experience I thought I would for the price paid sadly. Would not recommend or return. I did give reception my feedback but they didn’t seem to be that bothered about it too. Not the best experience at all.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Elaine

The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a special desert and our room was decorated with rose petals, towel art and complimentary chocolates. I had read mixed reviews, however, our experience was first class. Yes some areas need touching up a little, having said that, the staff made our visit amazing. Due to medical conditions I didnt know if I would be able to use the spa facilties, Lilly to the rescue!! She escorted us to a different access point, where I was able to park my scooter much nearer, she checked I was able to access the hydrotherapy pool safely, this small act of kindness had an enormous impact on my wellbeing, she made such a difference, what lovely people they all are. Whatever they did, they did with a smile and genuinely cared. The only suggestion I have for improvement would be to have a sign in the car park asking guests using room facilities for events, to respect others by not drivng around the car park at speed or sit revving engines for over an hour, whist blocking access. We will definitely be returni

Leisure Partner

10/10

Exceptional

15 Aug 2025

Al

Great time. Enjoyed a meal in the Rib room. Spa facilities were super and definitely great getting us ready for a wedding, also dealing with the consequences from the wedding.

6/10

Pleasant

29 Jul 2025

geraldine

We've stayed at the Ramside a few times over the years. It's nice enough but not outstanding. Our deluxe room was advertised as having Bathrobes and air-conditioning. It had neither. When i queried this i was informed that only guests on Spa breaks got robes....! (Our booking was made via Expedia so a discrepancy? )
Receptionist said she'd get some sent to our room. She did, so all good.
We had breakfast booked next morning which was nice.

10/10

Exceptional

29 Jul 2025

Agada Seye

This is a lovely resort i had a good time with my wife especially the spa facilities was awesome, the breakfast was nice . Will be back again

8/10

Excellent

27 Jul 2025

Jen

Nice hotel but needs updating

Our room was lovely, the hotel is looking a little dated though. The breakfast was nice but £20pp seems a bit steep! The bathroom was huge and we had loads of space in our room, bed was nice.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Carlos

Very nice property. sorrounded by nice golf courses and conveniently located near the city center. The bar and steak house are worth a try. The rooms are spacious and very clean. The staff is beyond friendly and attentive.

Leisure Family

8/10

Excellent

05 Jul 2025

Jean

I was surprised not to have gowns in the bedroom and some of the furniture in our room dated , for a 4 Star hotel the breakfast was lukewarm ,the area and the Hotel is Beautiful,
However the Treehouses were amazing !! and the staff very helpful
Would go again ,but stay in a treehouse !

10/10

Exceptional

05 Jul 2025

fatema

A great property with leisure facilities and parking close to Durham (<10 minute drive or park and ride opposite carriageway)
Room was lovely but surprised no air conditioning or fridge and it did get a little hot overnight

Leisure Partner

10/10

Exceptional

02 Jul 2025

Allister

This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website.
Overall, a lovely hotel to stay in.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Rachel

Beautiful grounds and great staff.
Access to pool made the trip.

Business

10/10

Exceptional

17 Jun 2025

Kevin

It was a one night stay, but so very enjoyable. The Staff were delightful and so friendly. The room I was in was spotless.

Leisure Friends

10/10

Exceptional

14 Jun 2025

Kate

Fabulous stay

Beautiful hotel. Delicious food at the Fusion restaurant. Luxury room and bathroom. We only stayed one night and wedding have time to use the facilities unfortunately.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Sean

Big spa lovely location lovely rooms & lovely surroundings.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Ian

The setting is beautiful as are the grounds. The staff friendly and welcoming. Only bad point is the rooms especially the bathrooms need some tlc. The mould in our shower was disgusting.

Leisure Partner

8/10

Excellent

01 Jun 2025

Jonathan

.

10/10

Exceptional

27 May 2025

Natalie

Room was cold but apart from that, the hotel always good

Business