Name: Trinity Guest House
Address: 5 Church Street Seaton Carew, Hartlepool, TS25 1BX, GB

4/10

Poor

12 May 2026

Richard

Shared bathroom had no hot water to the shower.

The guest house was cheap & basic.

It was OK for a 1 night.

Don't stay if you want a luxury bedroom!

Friends

6/10

Pleasant

05 May 2026

Nick

The place was clean, tidy and quiet; the manager friendly and helpful. However, it is pretty basic. There's no thermostat in the room so I wasn't able to warm it up. The main issue was I was unable to have a hot shower on the morning. The manager offered for me to use the shared bathroom but in the second morning, the shower wouldn't get hot. So I think with a little improvement it could be worth the price.

Self

2/10

Poor

16 Oct 2023

Adrian

Worst experience!

I haven't received the email with the key code yet. When I managed to reach the responsible person, they sounded frustrated on the phone, as if it was my fault they hadn't fulfilled their responsibilities properly The advertisement was ambiguous, and I wasn't aware that the bathroom was separate. Additionally, the room wasn't clean, and the towels provided were dirty, so I had to get my own. The heating wasn't functioning, and it was uncomfortably cold. I had to sleep with a hoodie, but I was still cold.

Self

4/10

Poor

12 Jun 2023

Ellen

Its ok

Lee seemed nice that owned or run it but we never meet him just talked on the phone and was willing to let us stay a few hours over check out time for free which was nice of him

But the shower head was really dirty it was that bad the water only come out of half of it the hole bathroom wasnt that cleane too and there was half of loo roll oh and not hot water it did warm up for about 10 minutes so we didnt shower all weekend just washed in the sink cos that had hat water

The bedroom when you walked in looked ok but not worth the money as its dated and there was a bigs water or damp patch on the ceiling it was a a lot of money for what it is

Self

10/10

Exceptional

26 Nov 2022

Stuart

Value for money, in these days of ever increasing costs (particularly hotel stays, whilst working away from home) was great. I’ve paid similar prices and regretted it. This place was perfect. Love the self check-in too. Many thanks.

Business Self

8/10

Excellent

23 Oct 2021

Paul

Good little budget hotel

Started very bad - big mix up as there was NO key in my little keysafe, and the man on phone even thought I'd took it out myself!!!

A 30 min wait was then had, hanging around for another man to bring the key. A farce which could have been avoided!!! But when he arrived, he was great and sorted me out asap.

BUT once I was in my room, I was satisfied. Man had come from miles away - respect! Room was big and large, comfy bed. But room smelled of smoke. Not good. No teabags in the room either and no milk. Coffee cream was around a year old? The little things count!!! And such a simple thing to fix too...

Finally, great shower but shower head needs a good clean. Another simple thing to fix. However, for the cost of this hotel, I was pleased. Cafe next door lovely too. A map to find car park is needed. Almost impossible to find on your own!!!

Here is my benchmark - would I stay again? The answer is YES... as despite the above i was very happy with my room, cost and service!

Self

4/10

Poor

19 Oct 2021

Gemma

No heating in the bedroom, the carpet hasn’t been vacuumed, hot tap broken.

Leisure Self

4/10

Poor

25 Sep 2021

Verified traveler

Fairly terrible place to stay

Not too bad apart from ,Outdated decor, one plug socket in whole room , tv not working, out of date milk sachets, tea mug and spoon not washed or changed during 2 night stay, noisy inconsiderate guest shouting in next room and leaving extractor fan on in bathroom humming really loudly , had to pull bed to opposite wall to get any sleep, fire doors with really over strong springs that slammed everywhere anyone went and a guest who arrived after long flight in the evening was left to sleep in the lobby by the manager , but location was quiet and near sea front so that was one good point ?

Friends_and_family Family

10/10

Exceptional

11 Sep 2021

Carl

nice friendly place, close to the beach, pubs and restaurants very close

Self

4/10

Poor

25 Jul 2021

Verified traveler

Very disappointed at the lack of contact from this place. No one to check us in. Had to rely on a neighbour to help us find where to get our keys. Which was from a shack on a street. Where we were handed a bag of ‘breakfast’ which included a can of tango!

Contacted the owner with no response. Wanting a full refund.

Leisure Partner

6/10

Pleasant

24 Aug 2020

Sue

Disappointed

Not as good as last time I stayed Shower didn't work properly and bath plug was nowhere to be seen (shower over the bath).

Breakfast was very poor little choice not helped by Chef bringing out roasted beef which smelt delish but no cooked breakfast available.

Partner

4/10

Poor

13 Feb 2020

Lindsay

Very cold hotel!

It was January & the heating wasn’t on!

Business

10/10

Exceptional

25 Jan 2020

Peter

Great budget hotel and near northeast attractions.

Stayed on a Saturday night and was lovely hotel in old building with rustic charm but modern facilities. Lee the owner made us feel very welcome. Comfy bed, nice shared bathroom and plenty to eat for continental breakfast included. Great stay on way up to lindisfarne.

Friends_and_family Friends

8/10

Excellent

02 Sep 2019

Joanne Alice

loved to have seen the owner

Nice contractors bed and breakfast but never saw the owner at all during my stay
The nice owner of the Trinity coffee shop contacted the owner to help my get into my room and helped me with my case
The next door neighbours a church and two minutes from the sea front

Business Self

2/10

Poor

20 Aug 2019

Verified traveler

Disappointing

I booked the hotel but when I arrive they said there were no rooms at that hotel because the maid didn't come. They told me to drive to another town and stay in their other hotel. As a result, I didn't get my break by the seaside. I was disappointed.

8/10

Excellent

05 Jun 2019

J

Well located in Seaton Carew

Good quiet location near church and comfortable bed room 7 at top .Bathroom clean but very noisy extractor fan . Incorrect wifi password in guest manual rather annoying .
If having breakfast after 8am suggest go to tea room next door for extra £5 .

8/10

Excellent

25 Feb 2019

Sue

Out of season

Few things not right but all due to being out of season but did get an upgrade so swings and roundabouts; tip though make sure you pack a working phone charger I paid £15 for a cable!!!!
Hope to go back in the summer

Family

2/10

Poor

18 Feb 2019

Verified traveler

Couldn't even check in

Booked via Hotels.com late evening. Took booking and payment however I couldn't access the venue to check in. No contact or refund from venue. Disgusting to allow my booking to be taken if access is unavailable single woman on own stranded outside without a room!!

8/10

Excellent

21 Oct 2017

Joe

So so

Good hosts, cooked breakfast only served between 6 and 7 am not a good idea.

8/10

Excellent

29 Sep 2017

john

Hotel value for money

Had a nice stay in hotel very clean and tidy nice breakfast but was only warm but otherwise excellent value for money

6/10

Pleasant

10 Jul 2017

Joan

Would stay again

Not the guest houses fault but I did expect a bathroom in my room. Hotels.com description of part open bathroom, means only a hand basin. The room was clean bed reasonably comfy. Skylight into room though let light in from the passage which was on all night. Shared bathroom was large and clean but no plug in the handbasin there, nor in the one in my room. Free WiFi worked fine. Friendly lady made a nice freshly cooked full english breakfast, Would have been good to know they actually do have some parking available as parking outside is permit only.

2/10

Poor

15 Aug 2016

harrington

terrible stay

, shower in room not working, no intentions of getting it fixed. Breakfast room looked like a bomb site from contractors and no member of staff to help with breakfast. Could not find any clean cutlery or cups. We Moved rooms but ended up using communal facilities Not something you want to do when your in your 80's. Terrible experience and will not be staying here again.

8/10

Excellent

07 Mar 2016

Verified traveler

Comfortable stay

good sized comfortable room and a most pleasant guy checked me in.
3 quite minor gripes....
- the room didn't have a mirror to shave.
- there was no tv remote
- cleaner needs to check more - room perfectly clean but there was a empty salad dressing bottle in bedside drawer and an old t-shirt in bottom or wardrobe.

None of these factors would deter me for recommending.

btw there is no hot breakfast available

8/10

Excellent

03 Jan 2016

Verified traveler

it was over the holidays so no one about. but nice b/b. enjoyed my stay. will go again.

6/10

Pleasant

06 Dec 2015

Verified traveler

Needs improvements

The room was large and the bed comfortable. The rooms were being refurbished while I was there so there was a little disruption.

6/10

Pleasant

25 Jul 2015

Nanette

Good location

Saw a staff member at check in but no one else in 3 days. No breakfast, no lounge, no laundry - no help - no room clean/ restock of teabags, etc- out of date information brochures - picked our own up. lovely room and area. Close proximity to beach front and cafes. Lots of history. Wonderful Enhlish tea shop close by.

4/10

Poor

24 Jul 2015

Verified traveler

Could do a lot better

Not a very good telephone manor. On arrival rang door bell, in time the door was open \"ye what do you want\"me I've booked a room\" Man\"ho your in 1\" Handed me the Key, upstairs on the right Pointed from the bottom of the stairs that the toilet. Never saw anyone for the rest of my stay. It is Called Trinity House B&B, So I was expecting some sort of breakfast? Walk down stairs to go and get Evening Meal local, I saw a Sign \"No Breakfast from 11th May 20??

2/10

Poor

13 Jul 2015

Keith

Hotel more suited to contractors than tourists

Checking in was the only time I saw the manager, with a power station not far away I think the hotel catered mainly for contractors. The hotel was basic and clean, and although I booked it as a b&b, was informed on arrival that they stopped doing breakfasts a month after my booking, I was told by Hotels.com to eat out and get receipts, which I have done. Having been a contractor myself I am sure that they would have got it at a cheaper rate than I did.

2/10

Poor

23 Jun 2015

George

Not a Good Stay by any means

I arrived at the B&B the room I was allocated had not been cleaned. They moved me to another room. The shower wasn't working the whole 3 days. I told the manager the 2nd day.
On the second day 8 went down for Breakfast and there wasn't any available(This place is Called Trinity House Bed and Breakfast so why no breakfast? I would have stayed somewhere else but had already paid through Hotels.com. I think this place should be taken of your website as they are obviously advertising as a Bed and Breakfast and not doing this.

Family

6/10

Pleasant

18 May 2015

Keith

A clean and friendly hotel

These ratings do not apply to the Trinity House B & B, but to the 'New' York Hotel to where we were redirected by the owners due to refurbishment.
We found the 'New' York to be clean and comfortable and the staff friendly. The transfer was ostensibly an upgrade, but we were not charged any extra. We did find the bed a little 'bouncy' and in consequence kept each other awake for much of the night. Overall though, we had a pleasant stay, albeit for just one night, and would happily return if the occasion presented itself.

Partner

2/10

Poor

04 May 2015

Scott

£5 per night

terrible stay
shower broken
didnt clean the room
down stairs toilet discrace

10/10

Exceptional

05 Apr 2015

Karen

Great B&B for the price !!!!!

I booked last min, for a business trip and this was the closest B&B to where I needed to be.... For £35 I was really impressed, the room was lovely and warm, plenty of tea and coffee and cleanliness was excellent..!!! The bed was comfy and I had a good nights sleep. Breakfast was a help yourself continental which seemed to work well. Plenty of options of drink, cereal, toast, pastries and in the fridge meat, cheese and yoghurt etc. The hotel is in a quiet street just off the Sea Front with lots of on street parking. There are a selection of Fish and Chip Restaurants, Inidan and Chinese within walking distance.

6/10

Pleasant

20 Mar 2015

Verified traveler

ok

10/10

Exceptional

01 Oct 2014

Simon

Nice little b&b

Great place to stay just could do with having a cooked breakfast

8/10

Excellent

28 Jun 2014

george

Good location

Very good close to shops and bars on see front rooms clean would recommend visiting great fish and chips!!

8/10

Excellent

16 Feb 2014

Jan T

Really good sleep

Little hick up getting into hotel, soon sorted, up graded us. Beds really comfy, room clean and quiet had our two year old with us. Loads of hot water, tea coffee etc breakfast ideal for us with little one, continental but plenty choice. Only problem was the room was cold, once in bed we soon got warm, good quilts and extra blankets, it was mid February when we were having terrible weather. Will use this hotel again when visiting friends again, well worth the money, well done!!!!

Family

2/10

Poor

11 Feb 2014

shopfitters

Very Poor

No Hot water, No Heating, Broken shower, Dirty Bath and Toilet. Needless to say we wont be staying nor recommending this hotel.

8/10

Excellent

01 Oct 2013

John from North Wales

Perfectly adequate

Stayed here to drop off daughter for Uni. Excellent value for money for a functional stay. Hostess was very friendly and had kindly waited for us. Easy to find off the main network. Free, off-road parking to rear.

4/10

Poor

30 Aug 2013

Middle aged couple

Dismal

Stayed bank holiday weekend. Apart from seeing the owner's mother who had to come and let us in on arrival we did not see another living soul in the hotel during our stay. The help yourself breakfast turned out to be a do it yourself breakfast of cereal and toast and we even had to make our own hot drinks. The room was OK although the shower did not work and the en suite needed a revamp. This hotel would be better suited to a contractor working away from home. The best thing was the location. Overall very disappointing.

Partner

4/10

Poor

16 Aug 2013

Mg

Not as hotel.com described

Arrived and waited 30 minutes for someone to come and let me in. Breakfast was advertised on hotels.com as full English. It was some cereal, a loaf, a toaster and a packet of ham in the fridge. Nothing was replaced the morning after.

10/10

Exceptional

23 Jun 2013

Verified traveler

good service

Firstly this guest house was possibly the best value I have ever paid for a room in the last 6 months of working away from home on a regular basis. The staff were friendly and the are was in a quite area. It is situated close enough for places to eat and the walk on to the beach was perfect. The only down side to all this was that I was only in the area for one day this visit. I would recommend this to any visitor in the future. a barging and great place to get your head down.

4/10

Poor

22 Apr 2013

Verified traveler

You pay for what you get!

Staff are lovely as is the location. Rooms are very basic (single) room with a bathroom shared between x amount of rooms, not ideal!

8/10

Excellent

10 Nov 2012

Verified traveler

relaxed place

Is a nice relaxed place, I felt very welcome and was more than adequate for my one day business trip.

10/10

Exceptional

10 Oct 2012

M.clarke

Very friendly good early breakfast made life easier before I headed to work good couple of restaurants nearby, quiet time of the year and a few places shutdown. Will stay again

6/10

Pleasant

06 Aug 2018

Christian

Nettes Guesthouse in toller Lage. Älteres Gebäude, daher muss man natürlich Abstriche machen, aber es war ordentlich und sauber. Leider hat man bei uns im Zimmer im obersten Stockwerk die ganze Nacht ein Pfeifen von der Wasserpumpe gehört, was etwas störend war. Frühstück war kontinental, es war alles da, was wir benötigt hatten. Daher haben wir nichts auszusetzen.

6/10

Pleasant

17 May 2015

C&U

Presiwerte und ordentliche Unterkunft

Unkomplizierter Empfang. Beim Frühstück fanden wir alles vor, was wir benötigen.

8/10

Excellent

04 Dec 2013

Pia Ørntoft

OK