Hotel Casa Santamaría

10/10

Exceptional

18 Feb 2025

Andrew

Location and value. Clean.

I've stayed here a couple of times. Great location and value for money. Great off-street parking. Nice rooms. Always clean.
Helpful staff.

Self

10/10

Exceptional

16 Feb 2025

Diana

The Hotel Casa Santamaría is a nice cute affordable option to visit San Miguel de Allende. It has very spacious rooms with comfortable beds. It is a small hotel well located close to tipical small restaurants to eat. Only a 15min walk to the San Miguel Arcángel Church and town center. If you arrive by car you can park in the premises. We certainly will come back and stay here again. It is not fancy but very good value for a comfortable and convenient hotel.

Leisure Family

10/10

Exceptional

24 Nov 2024

Nathan

This hotel is great. It is walking distance to the center and the big church. The staff is very friendly and helpful.

Leisure Self

8/10

Excellent

03 Nov 2024

Monica

Nice little hotel. The parking looks complicated, but they take care of moving the cars. The personnel are very polite and helpful. You can walk to restaurants and shops and even downtown (a long walk, but doable, fun, and safe).

Leisure Family

10/10

Exceptional

12 Jun 2024

Esmeralda

Everything was amazing !!! Having extra pillows would be nice .

Leisure Family_with_children

10/10

Exceptional

24 May 2024

oscar

The place was walkable but further to downton than i though.

Leisure Partner

8/10

Excellent

07 Mar 2024

Verified traveler

Good choice!!!! Small and charming.

Good place, near the center but five minutes away walking from the noise.
Fair price, free parking was a plus for us. Very comfortable and charming.
No breakfast but they give you courtesy coffee in the morning.

Partner

10/10

Exceptional

12 Jun 2023

Jorge

Good location

Leisure Family

10/10

Exceptional

09 Apr 2023

Laura

Big room, clean, have a fan,

10/10

Exceptional

27 Feb 2023

J. Braulio

Todo muy agradable, limpio y seguro. Ubicación muy fácil de accesar. Personal muy atento.

Leisure Family

10/10

Exceptional

08 Jan 2023

Andrew

Great option in SMA.

Great experience at Santamaria, where the staff went above and beyond when we had an injury in our part.
Great, clean rooms, convenient parking, great location to lots, and still quiet.
Fantastic staff and nice large rooms.

Friends_and_family Family

10/10

Exceptional

15 Aug 2022

CLAUDIA

Excellent for the price !

We really like the room and the staff service. The location is great .

Friends_and_family Friends

10/10

Exceptional

28 Jul 2022

Matthew

The property is centrally located with great access to the centro. Free parking, wifi, and cable television with a large TV. The building is very secure, with 24 attendant. Clean rooms, tastefully appointed with classic decor. The price is unbeatable!

Leisure Family

10/10

Exceptional

03 Jul 2022

Pablo

Safe place near to restaurants, gas station.

Leisure Friends

10/10

Exceptional

12 Mar 2022

Marc

Great hotel at that price

Business Partner

8/10

Excellent

28 Feb 2022

Amanda

Good location with a car park

Comfortable rooms, great location to walk to centro with the extra bonus every room has a off street car park available. Gate is locked of a nighttime so security is good.

Self

10/10

Exceptional

25 Jan 2022

Maria

Everything was really nice the only thing I didn’t like is you have to be quiet there is no laugh or noise you can make with out being loud through the whole floor

Friends_and_family Friends

8/10

Excellent

05 Nov 2021

Ismalia

Family room was pretty big.

Leisure Family

10/10

Exceptional

07 Oct 2021

Elmer

Clean, friendly staff, free coffee, parking on site, just what I needed. I definitely recommend it.

Leisure Self

10/10

Exceptional

13 Aug 2021

Anna

Wonderful place to stay!

We loved this hotel! It's quiet and comfortable, and the double family room (1 main bedroom and a small bedroom off the main one) is perfect for a family. Great location, nice bedding and towels, plenty of touches that make the hotel feel charming and special. The only downside is that the hot water takes a long time to heat up and the shower pressure was low.

Friends_and_family Family

10/10

Exceptional

12 Jul 2021

Verified traveler

A wonderful place. It had not to be the expensive one to offer a great service, good facilities and location. Don't doubt to book your next vacations here.

Leisure Friends

8/10

Excellent

12 Jun 2021

Verified traveler

Very clean and polite staff. Location was not far from la plaza within walking distance. Really enjoyed our stay.

Leisure Family

6/10

Pleasant

12 Jun 2021

Verified traveler

Excelente locación y muy limpio

Family_with_children

10/10

Exceptional

11 Jun 2021

saul

good place to stay

nice place for price

Friends_and_family Family

10/10

Exceptional

01 Jun 2021

Ross

Excelente y buen servicio

Excelente servicio y comodidad, todos muy accesibles y nos ayudaron a guiarnos en San Miguel de Allende. La habitación muy bonita y agradable! Ame la cama!

Business Partner

6/10

Pleasant

12 Apr 2021

Danielle

No privacy and extremely hot rooms.

Room was extremely hot. Rented a family room and the heat inside the room made it impossible to sleep at night. The main bedroom has no WINDOWS. There is no AC in the room and you are only given one fan. I asked for another fan and was told they would bring it to our room and it never arrived.
You can't leave the window in the bathroom open if you're using the bathroom, any person from across the other building would be able to see you.
The shower room has a skylight if someone wanted to spy on you from the roof they could.
San Miguel is a beautiful Town, this was my third visit and have always booked different hotels never had any issues but this was definitely a bad experience.
I would not recommend this hotel.

Friends_and_family Family

10/10

Exceptional

01 Jan 2021

dean

Great little hotel

I had to get out of my house in San Miguel for a night to let some newly painted areas cure. I also had an appointment near to the hotel location the next morning, so it was a good choice. It's in an area full of shops and restaurants, and if you want to walk to the Jardin at the center of town, it's only a 15 minute walk. The room was clean and quiet, the bed was big and comfortable, and the staff was helpful and friendly. I would recommend it again. My only letdown was there was no bottled water in the room, and I was supposed to get a complimentary small bottle of wine which didn't happen. Still, a great place to stay, and the price was right.

Self

10/10

Exceptional

20 Sep 2020

Yuriria

Super friendly and helpful staff , was clean ! They just need to have new coffee cups , I will stay again Gracias Gabriel por toda tu ayuda

Friends_and_family Friends

10/10

Exceptional

18 Sep 2020

Fidel

Vacation

Excellent hotel, very clean and friendly staff. Staff willing to go out off their way to meet your needs.

Partner

2/10

Poor

09 Aug 2020

Verified traveler

Not following Covid procedures

Front desk person not wearing a mask and also was locked out of the hotel property and stuck in the rain. They told a couple of stories as to why we were locked out. First said that they locked it and were watching on camera to let people in. Then said someone left and accidentally locked it. If I didn’t have my phone on me/phone service to call them I would have been stuck outside. This was at 6pm. No reason for any thing to be locked.

Partner

8/10

Excellent

28 Jan 2020

Verified traveler

The hotel was clean in good area close to the center of the city

Leisure Family

10/10

Exceptional

21 Jan 2020

Robert

Midwinter vacation

We had a wonderful time. The hotel is in a very good location, easy to get around, good eats an close to public transportation. We not only received fresh bottles of water everyday, we also got a small bottle of wine.

Partner

6/10

Pleasant

13 Jan 2020

Verified traveler

Nothing unique with it . The toilet does not run enough water. The shower does not really give out enough hot water. Poor ventilation in the bathroom. No blower.
The staff is wonderful.

Leisure Partner

10/10

Exceptional

10 Jan 2020

Verified traveler

Stay at this beautiful Boutique hotel, welcoming and friendly staff, close to downtown 12- 15 minutes walking, quite area , front desk always available, the place is very clean ,away from noise areas beds are comfortable, housekeeper maintains the building clean and neat. Aside from your room there is a common living room area for all guests and back patio . Inside parking available and located in a safe area. Definitely recommend this hotel and definitely will choose to stay again in the future. Excellent customer service from front desk, houseman and housekeeping ladies.

Leisure Friends

10/10

Exceptional

04 Jan 2020

Alfred

Modern, comfy BnB outside city center

Really nice BnB in San Miguel de Allende. Although not in the downtown area, it is about a 15 minute walk there. Rooms are really pretty and the bed was very comfortable.

Friends_and_family Family

10/10

Exceptional

08 Dec 2019

Arlin

Very nice, comfortable and clean, also there is parking in the hotel.Parking is hard to find i san miguel. The only sugestion i will give is to close the double mirror- window in the bathroom besides that perfect!

Friends_and_family Family

10/10

Exceptional

05 Dec 2019

Verified traveler

Hotel Santamaría was so comfortable and clean. Very hospitable and very nice. My family and I felt very safe. The beds were soo comfortable, I slept like a baby lol the only thing I would suggest if some rooms had microwaves and mini refrigerators😁👌 I wouldn’t want to leave the room lol

Friends_and_family Family_with_children

8/10

Excellent

09 Nov 2019

Verified traveler

Nice Hotel

Simple hotel in an easy access area, right off the main road of San Miguel. The bed in the hotel was super comfortable too. Wasn't too fond of the water pressure, but that's pretty much everywhere in Mexico. Got a free bottle of wine so it makes things better :-)

Self

6/10

Pleasant

04 Nov 2019

Marion

Great location within an easy walk of the historic town centre. However the shower didn't really work (managed to get a dribble of luke-warm water at best) and the beds were hard.

Leisure Partner

10/10

Exceptional

12 Sep 2019

Monica

Walking distance to city center, excellent service.

Friends_and_family Family

10/10

Exceptional

20 Jun 2019

Verified traveler

The beds are so comfortable definitely slept like a baby. Also location is good not too far from the main attractions.

Friends_and_family Family

10/10

Exceptional

30 Apr 2019

Verified traveler

Beautiful setting to please the eye, inside and out. The flowers outside to wake up to; flowers with humming birds. The furniture was immaculate.

Leisure Self

8/10

Excellent

17 Apr 2019

Verified traveler

Great location. Great staff. But no ac. Close to everything..... walking distance.

Friends_and_family Family

8/10

Excellent

28 Jan 2019

Verified traveler

Small hotel; adequate facilities; staff limited in English; staff accommodating/helpfull; away from hub bub of the street; bus line close; street cafes close; wish we had a clock and coffee maker in room; TV reception could be better.

10/10

Exceptional

19 Dec 2018

Verified traveler

Staff invited us to join their annual Christmas celebration; what wonderful people who are proud of the place they work at.
Extremely comfortable beds and super clean.
Quiet area close to historical core. GREAT STAY.

8/10

Excellent

10 Dec 2018

Verified traveler

Clean and comfortable
Friendly helpful staff
Comfortable bed

6/10

Pleasant

23 Nov 2018

Anders Rabing

Basic hotel - needs maintenance, but has good location close to city center.

Family

6/10

Pleasant

05 Nov 2018

Natalie

Fifteen minute walk from city center. Room was clean, beds were ok. Parking is convenient.

6/10

Pleasant

31 Oct 2018

Verified traveler

not as shown in the pictures; more costlier than it should

10/10

Exceptional

21 Oct 2018

Victoria Georgina

Great hotel close to the center

Great little cheap hotel, the room was very comfortable and the hotel is 10 mins walking distance to the center of San miguel.

Partner

10/10

Exceptional

11 Oct 2018

perla

Great place to stay, 10 min walking from the plaza

10/10

Exceptional

05 Oct 2018

Ken

We stayed in Blue building so had lobby at our doo

Our 1st time at Hotel Casa Santamaria. We are in SMA Alot and usually stay elsewhere. We tried HCS and were VERY happy. They accomodated every need. Even offered to change my tire that was low in the morning. Nice guests who speak enough English to help in any way. We have a new home away from home in SMA. Thanks !

Friends

6/10

Pleasant

24 Sep 2018

chava

people are nice but dont expect much more tan a simple room

10/10

Exceptional

20 Sep 2018

Verified traveler

Fun in San Miguel

The Staff is very friendly and the hotel was located close to the main attractions in the City.

Friends

8/10

Excellent

16 Sep 2018

Verified traveler

Stay at Hotel Casa Santamaría

Intimate hotel with a kind staff. Rooms are comfortable and coffee is available to the guest esvery day.

Partner

6/10

Pleasant

13 Sep 2018

cindy

There was no outdoor patio area and the inside social area was next to my room and all noise was heard.

Though the staff was very accommodating, they did not know that a shuttle service was available from the city to the airport, and the \"cheapest\" trip they could find me, cost me $65. Once at the airport, I was speaking with a couple who arrived in a shuttle service and it only costs $25, with pick up at your door. It is important for all hotels to be informed about the best-cheapest services for their guests.

8/10

Excellent

08 Aug 2018

Dalila

It was a good stay

I will only give it a lower rating becasue the room given was right next to the reception desk it was kinda awkward

10/10

Exceptional

16 Jun 2018

Charles

Friendly, clean, good location

10/10

Exceptional

28 May 2018

Dolcenury

Great stay

The hotel is really small and cute which I loved because the staff give you more attention. The security was really nice to us the day we were leaving he cleaned our car from the outside which wasn’t necessary but was a nice gesture. They also provides us with some sweet bread and coffee in the morning. The rooms are nice and clean they have a vintage touch. This place makes you feel like home.

10/10

Exceptional

07 Apr 2018

Carlos

Stay here to feel the magic of this beautiful city

Need a beautiful hotel in San Miguel de Allende, well then this is the right one. Clean, perfect location, big room, extremely comfy bed and extraordinary service. I love it!!!

8/10

Excellent

28 Mar 2018

mamario

very comfortable rooms safe mini hotel close to town

10/10

Exceptional

26 Mar 2018

Verified traveler

Close but far enough away

Situated in a quiet part of SMA....this was a gem of a hotel. There is nothing bad to say - we loved it.

Partner

10/10

Exceptional

19 Mar 2018

Zeus

Great place to relax

The hotel is great. Very spacious. The room confortable. Loved the big garage. The location is not as far as it seems.

Partner

8/10

Excellent

19 Mar 2018

angela b.

Clean large rooms

I stayed for 10 days and enjoyed the complementary coffee and rolls every morning. The owner is on hand and very nice. On a quiet street and near a lot of good restaurants.

10/10

Exceptional

17 Mar 2018

Verified traveler

It is close to town center, nice rooms, large showers and a great price. A little construction close , but a great stay!

Family

8/10

Excellent

24 Feb 2018

david

Hotel nice and close to centro

Great place SAN Miguel De Allende great room close to Centro 15 min walk

10/10

Exceptional

21 Feb 2018

Verified traveler

Clean, modest, but comfortable and in Good Repair

Clean Clean Clean! Not a bug in site.

Hotel staff were friendly, helpful and proactive.

It is a very old city, but it is also quite safe. When we arrived, we felt as though we may have been in a rough area, but it turned out to be very nice. Safe as can be.

Coffee and Mexican Pastry in the morning was good. Just enough for a morning snack to get you started. We preferred it that way. There is a lot of great and reasonably priced food to try in SMA. We saved our appetites for the good stuff in all its variety. There are about ten restaurants and cafes with two blocks of the Hotel. Very inexpensive and excellent. We did not have even a mediocre meal in SMA.

Address is a mile or so from Centro, but still in an area dotted by restaurants, laundry, shops and just off the road from a bus that will take you to Centro, or a cab.

Bathroom was always refreshed with towels, typical toiletries. Though the room was humble, it was charming anyway. There was clearly a sense of style in how the room was outfitted. Mexican shabby chic if you will. Not cluttered or old. Mattress was a little hard for me, but my girlfriend loved it. We both slept fine. Weather is never hot or cold here so no AC or Heat, but for chilly nights, there was adequate warm bedding.

We got a great deal on Expedia with flight. This is an inexpensive Hotel and we were beyond satisfied with the experience. We will return to this beautiful City and this Hotel will suit us perfectly.

10/10

Exceptional

01 Feb 2018

Celida

I highly recommend this hotel for my stay again.

A very ideal location to our stay. Staff was friend and excellent service.

Family

6/10

Pleasant

31 Dec 2017

Verified traveler

The hotel is still being finished, so the feeling overall is not of cleanliness. Three nights in a row hot water was an issue, even though the staff was most willing to fix the problem. Staff is the best part. The hotel is not worth the weekend rate.

Family

8/10

Excellent

01 Nov 2017

ANABEL

Family trip

Very comfortable

Family

8/10

Excellent

25 Oct 2017

Jessica

Lovely little hotel

Lovely and comfortable hotel. We were very pleased despite it being a little noisy outside the rooms as a result of an echoey hallway. Excellent location too andgreat value for money, we'd definitely stay there again.

Family

10/10

Exceptional

25 Sep 2017

Lazaro

Nice & Close Enough to the Action

Hotel Santamaria is an older home in San Miguel. It has been refurbished to be a hotel. The room that we got was 101, has two double beds. Room itself is very spacious. The bathroom is very large, although the warm water was not always reliable. We had a car and we were able to park inside the patio/driveway area. If you don't want to drive into downtown, there are a lot of taxis that will take you there but if you are a strong walker, it will take about 10-15 mins to get to downtown walking. There is a lot of uphill walking from this hotel but it is very enjoyable to walk around town to see and experience the feel of the town. Parking in the downtown area is very limited in the street, there are paid parking \"garages\" but they are still about 5 mins from downtown walking. Overall, the Hotel is very nice, personnel is very courteous. Although there is no formal breakfast provided, they do provide coffee and sweet mexican bread in the mornings. This made my day for the two mornings three mornings that we were there. Hotel is in a slightly secluded street so the noise from the street is highly reduced at night.

10/10

Exceptional

17 Aug 2017

Patty

Really nice decoration, very neat, very comfortabl

I really liked the small place
Very friendly staff
And secure parking

10/10

Exceptional

01 Aug 2017

Verified traveler

Quaint and friendly

This hotel is not large and it makes your stay cozy and friendly. The hotel staff was very attentive and helped us with everything we needed. The rooms are spacious and quiet and it's only a short 10-15 minute walk from the downtown area. I highly recommend this hotel.

8/10

Excellent

23 May 2017

Verified traveler

Nice hotel. Great staff.

Friendly staff, clean rooms, and close to everything.

8/10

Excellent

14 Oct 2016

DM

Good Hotel, 15 min from city center

This hotel is like a big house, no restaurant but there are plenty of places to eat in half a block, the family room was huge and comfortable the only thing was the hot water pressure was awful, we did report it and said they would fix it, it they do fix is a great hotel if not they its uncomfortable because really you hardly got any hot water. 15 leasure walk to centro. Diana at the reception desk was really nice and helpful.

8/10

Excellent

06 Feb 2025

Alejandro

Perfecta para descansar

Business

8/10

Excellent

10 Jan 2025

Mayda

Es buena la atenciónque tienen solo que no salía agua caliente tardaba mucho en salir. Pero en general muy buen servicio

Leisure Family_with_children

8/10

Excellent

31 Dec 2024

LUZ ELENA

Excelente ubicación, habitaciones muy cómodas y el personal en general son amables y muy atentos

Leisure Partner

8/10

Excellent

28 Dec 2024

JOSE ERNESTO

Tranquila y agradeble, con restaurantes cercanos.

10/10

Exceptional

24 Dec 2024

Hazel

Muy buen trato

6/10

Pleasant

24 Nov 2024

JOSE SALVADOR

Excelente ubicación y servicio, pero ya requiere mejorar en instalaciones, baños, toallas y camas urge renovar.

Leisure Partner

2/10

Poor

21 Nov 2024

Roberto

Lamentablemente, no puedo recomendar este hotel, ni siquiera con una estrella. Mi experiencia fue profundamente decepcionante y se puede calificar como un caso de fraude y pésima gestión administrativa. Esto es lo que ocurrió:

Reservé una habitación y llegué al hotel esperando disfrutar de mi estadía. Sin embargo, al presentarme, me informaron que mi reservación había sido cancelada supuestamente por mí mismo. Este argumento fue completamente falso. Al indagar más, el personal me comentó que una señorita del turno de la mañana recibió una llamada telefónica para cancelar mi reservación, pero increíblemente no tomó el nombre de la persona que realizó la llamada ni verificó la información de ninguna manera.
Intenté resolver el problema en el momento, pero me hicieron esperar horas mientras investigaban el asunto. Pese a la espera y mi insistencia, el personal nunca ofreció una solución adecuada ni asumió responsabilidad por su error. El nivel de atención al cliente fue deficiente y la falta de organización del hotel quedó en evidencia.

El reembolso: un calvario sin solución
Para colmo, el reembolso jamás llegó, ni por parte del hotel ni de Expedia, a través de quien hice mi reservación. Ambas partes se lavaron las manos, dejando en claro que el cliente no tiene ninguna prioridad para ellos.

Business_and_leisure Self

2/10

Poor

16 Nov 2024

Gerardo

Nos fuimos

No nos gustó la habitación y nos fuimos

Business

10/10

Exceptional

08 Nov 2024

Rodrigo

Excelente

Ótimo lugar. É um hotel muito confortável, bem localizado, com comércio e restaurantes próximos, com estacionamento e recepção. O prédio é uma casa grande, o que torna o ambiente ainda mais aconchegante. Recomendo.

Friends_and_family Family

8/10

Excellent

07 Nov 2024

Mavi

Exlente lugar y ubicación

Leisure Family

10/10

Exceptional

27 Oct 2024

Brenda

Atención e instalaciones limpias y seguras, el personal cuida cada detalle.
Un lugar recomendable para descansar y disfrutar de San Miguel de Allende

Leisure Partner

10/10

Exceptional

17 Oct 2024

Miguel

Excelente lugar

El lugar muy limpio y muy amables el lugar súper tranquilo sin duda regresaría de nuevo gracias

Friends_and_family Family

10/10

Exceptional

14 Sep 2024

Marco Arturo

Buenas instalaciones, el personal es muy able, las instalaciones limpias y un entorno tranquilo y seguro

Leisure Partner

6/10

Pleasant

02 Sep 2024

Verified traveler

A pair of travelers.

Pictures do not reflect the rooms. It's a bit of fake news...The room was ok, bed had clean sheets, but some details missing such as full light bulbs in the lamps (they were broken), no shower curtain, ripped towels, and dirty floor between the dressor and wall. The staff were really friendly though with kind energy. They should lower the price a bit to actually reflect the rooms.

Business Partner

8/10

Excellent

22 Aug 2024

Jose Juan

Muy buena relación calidad - precio, el personal muy amable y atento, limpieza de instalaciones adecuada. Solo mejorar el mantenimiento del baño.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2024

Ángel

La propiedad muy bien pero no hay alimentos tienes que salir o pedir por plataforma, eso no me gusto. en realidad buen lugar, gracias

Leisure Partner

6/10

Pleasant

17 Aug 2024

viridiana

No sé si fue por qué se reservo por la app pero me dieron el cuarto parecía muy viejo la ropa de cama llena de manchitas de sangre desde sábanas colcha y cubre colchón súper lleno de manchas de sangre amarillas, toallas de manos muy viejas desgarradas , se salía el agua de la regadera no había algún trapo para el piso, la atención fue buena me cambiaron de inmediato la ropa de cama sin problema 😵‍💫 dejaron el cubre colchón , no se parece el cuarto a las fotos de la pag

Leisure Family_with_children

6/10

Pleasant

11 Aug 2024

Danna

Las sabanas y fundas estaban sucias, las paredes también, es un buen lugar, silencioso pero creo que podrian mejorar mucho si pusieran más cuidado y empeño en limpieza e instalaciones

Leisure Family_with_children

10/10

Exceptional

31 Jul 2024

JULIO

Todo estuvo increíble

Leisure Partner

10/10

Exceptional

28 Jul 2024

cres

Muy agradable el lugar

Leisure Partner

8/10

Excellent

28 Jul 2024

Miguel

Buena solo falta un mueble para colgar la ropa y que la TV tenga Netflix o que si se vean canales

Business Self

10/10

Exceptional

27 Jul 2024

Oscar

El hotel reune con todo lo necesario para tener una estancia agradable, cuenta con una buena ubicación y desde donde se puede llegar al centro y salir de la ciudad fácilmente, se siente uno como en casa, es cómodo, tranquilo, seguro, limpio y una excelente atención del personal, el estar en una zona residencial le da ese plus y nivel que lo pone a la altura de una ciudad tan mágica y grandiosa como lo es san Miguel de Allende.

Leisure Family

2/10

Poor

26 Jul 2024

Juan Ignacio Muñoz

La habitación que nos asignaron no corresponde para nada con las fotografías que vimos del hotel. Muy viejos y maltratados los muebles

10/10

Exceptional

26 Jul 2024

Nalleli

Muy limpio el lugar, con buena ventilación y atención aceptable.

Leisure Family