Name: La Casa de Liza
Address: Bajada del Chorro, 7, San Miguel De Allende, 37700, MX

2/10

Poor

27 Jul 2026

Juan

The place is cute and very rustic, but warm at night (no AC), we had no warm water (cold showers), bed was very very firm, no WiFi during our stay, and the bathtub would not drain.

10/10

Exceptional

13 Jul 2026

Priscilla

We loved our stay at Casa Liza. Friendly and helpful staff and the property was beautiful. Definitely recommend staying here!

Family

6/10

Pleasant

07 Jun 2026

Victor Wayne

The outside of the property is very nice.

The inside of the property needs maintenance/some repairs.

Please check before you select this hotel. It has no air conditioner.
No telephone no restaurant.

Staff can only communicate by WhatsApp.

There is basically no office..

Partner

8/10

Excellent

02 Jun 2026

Delia

Todo estuvo perfecto un poco antiguo, las camas muy duras y no tiene aire acondicionado y el día que estuvimos estaba haciendo mucho calor pero el staff muy amables.
El establecimiento está muy reducido y está bastante angosto la entrada y está en una subida y batallé mucho para entrar porque está en una subida muy incómoda. Pero en todo el hotel está en buena localización y está muy acogedor. Lo recomiendo

Family

10/10

Exceptional

06 May 2026

David Xianwei

A lovely hotel that feels like a garden retreat. It’s less than a 10-minute walk to all the main attractions, making the location very convenient. The room is incredibly spacious—almost like staying in a castle. The hotel also features a beautiful garden and relaxing seating areas. The staff are friendly, welcoming, and always helpful.

Partner

8/10

Excellent

05 May 2026

Haofeng

Beautiful property, fun to walk around and explore. Staff super polite and helpful. Bugs and mosquito can bother a little.

Partner

8/10

Excellent

05 May 2026

Michelle

Staff was wonderful. The shower is not suitable for an older person to get in and out easily, due to the old design. The room was spacious and the place overall is very nice.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

samantha

This hotel is very old school San Miguel. It’s a beautiful hacienda type building with beautiful gardens and outside areas to sit. Please note that there is no AC in any of the rooms, however they do provide standing fans. At certain times of year the rooms get hot.

Partner

10/10

Exceptional

22 Apr 2026

Connie

This is the most charming and wonderful boutique hotel. I loved the location. Wonderful staff that were so helpful and pleasant, particularly Lily and Francisco were so helpful. I loved my room with the charming balconies and the wonderful view. It was just fabulous. I would highly recommend it. It is just classic charm.

10/10

Exceptional

09 Apr 2026

Jesus Gpe.

Excelente servicio, limpieza, comodidad, el personal siempre amable y muy atento!
Sin duda volvería 😉

Friends_and_family Friends

4/10

Poor

04 Apr 2026

Samuel

They have bed bugs. The smell of pesticides inside the room was horrible. My husband still has headaches from the smell of the chemicals, and I have the bedbug bites on my legs. Beautiful place, but those things make me say no to this place.

Partner

8/10

Excellent

02 Apr 2026

Araceli

El hotel es lindo, no tiene realmente amenidades pero si regresaría, ojo si llegas con auto, la entrada es super complicada

Family

2/10

Poor

28 Mar 2026

IRAIMA

STOLE OUT OF MY ROOM
Shower head broken, sink leaks, dirty floors

Family

8/10

Excellent

16 Mar 2026

Ronnie

Great location to walk to everywhere. Friendly staff

Partner

10/10

Exceptional

14 Mar 2026

Scott

Lovely french doors allow air and sunlight into the room. A real treat

10/10

Exceptional

14 Feb 2026

arthur

Wonderful place with stunning gardens and amazing city few from balcony… room was clean and comfortable… the only strange thing - no hooks to hang anything🤔

10/10

Exceptional

28 Jan 2026

Andrew

Great location, very clean, lovely hotel

Partner

10/10

Exceptional

19 Jan 2026

Troy

The staff was friendly and helpful. The place is very beautiful, although it did lack features that you would expect in an American hotel, such as ice and vending machines

Leisure Friends

10/10

Exceptional

14 Jan 2026

Jeremiah

The staff was great to work with. The master suite is great! I would suggest bringing a fan just for circulation in the room. But good to have the extra space. Definitely recommend.

Friends_and_family Friends

10/10

Exceptional

07 Jan 2026

Jakob

Wonderful, friendly staff and a comfortable hotel in a great, quiet neighborhood. My husband and I felt very welcome. We are a same-sex couple, and we found the hotel totally welcoming, which is always a concern when traveling. We both recommend this hotel.

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Monica

Muy buena ubicación

Leisure Family

10/10

Exceptional

02 Jan 2026

Jorge

n/a

10/10

Exceptional

01 Jan 2026

Susan

The accomodations we're excellent with a large space and full kitchen. The bed was super comfortable and everything was very clean. The only complaint I have is that there was not central heating although we were provided with two space heaters. Because the rooms were so large and the ceiling so high, these were not adequate for December temperatures.

Partner

6/10

Pleasant

25 Nov 2025

Oralia G

The location was great, with amazing views and plenty of restaurants within walking distance. The staff were friendly as well. However, I wasn’t satisfied with the service. The floor was not mopped, and the rug in the room was old and had a hole in it. I tripped multiple times and ended up fracturing my hand. Additionally, there was no parking available for a car. Overall, the area was wonderful, but the cleanliness and safety of the room need serious improvement.

Leisure Friends

10/10

Exceptional

20 Nov 2025

Elizabeth

Cannot believe the size and beauty of this property.

8/10

Excellent

15 Nov 2025

Richard Harold

We loved our stay in Casa Lisa, but the only fault was the lack of hand rails on all the steps, and as elderly people it made access a little difficult. Apart from that we loved our stay, our room was beautiful, and kept immaculate by the cleaners, the staff were very friendly and went out of their way to help us book taxis and find places to eat.

Leisure

10/10

Exceptional

04 Nov 2025

glenn

it was a clean and large room. the staff helped anytime i needed anything

Self

10/10

Exceptional

24 Oct 2025

michael

Beautiful rustic property it’s centrally located great place and a great city a must!

Leisure Partner

10/10

Exceptional

28 Sep 2025

Brenda

Excellent service, beautiful property

10/10

Exceptional

24 Sep 2025

Raquel

Beautiful place and wonderful staff .

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Elizabeth

Staff didn’t speak English but tried to help. Place was very hot— fans helped— but was clean. Wonderful location

Leisure Family

8/10

Excellent

11 Sep 2025

Ruth

The staff were very helpful and the gardens/grounds were lovely. Excellent location to begin our exploration of San Miguel! The rooms and buildings are thoughtfully designed, and the furniture and style was elegant. We had to move to a new room after the water suddenly stopped working in our first room, and after heavy rain there was some leaking around the skylights in the 2nd suite. Despite these inconveniences, I still rank this as a nice place to stay. I had hoped that the suites with kitchens would be stocked with more cooking pots and dinning utensils - they weren't equipped to cook a meal.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Sandra

Friendly staff waking distance to main plaza

Leisure Partner

10/10

Exceptional

21 Aug 2025

Juan

Love the property, not too far from downtown, I will be back

Leisure Partner

10/10

Exceptional

04 Aug 2025

Imelda

Clean

Leisure Family

10/10

Exceptional

12 Jul 2025

lucia

Estuvimos con mis dos hijas. Una de va a vivir al extranjero y quise estar con ellas antes de que se fuera.
El hotel nos encantó las personas super amables. El entorno hermoso.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Anthony Michael

The property was so beautiful and very well kept. I loved the different plants and fruit trees around the hotel. The detail was great. Overall everything was very comfortable and welcoming.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Marilú

Gracias por una estancia agradable y por el apoyo y servicio, nos vemos pronto

8/10

Excellent

02 Jun 2025

Laura Fatima

Me he hospedado en este hotel 8 o 10 veces, al principio todo excelente, ha decaído mucho el servicio, aún cuando los empleados son muy amables el servicio cada vez lo siento en decadencia, ya no ponen el café en zonas comunes, tienes que meterte a la recepción, si quieres uno, esta vez me asignaron mal la habitación, cuando abrí, había una maleta, eso es muy delicado, por suerte no había personas, teníamos mucha prisa en irnos porque una reservación en un restaurante y aún teníamos que ir a hospedar a otros amigos (es la segunda vez que pierdo reservaciones por temas del hotel). Nos pidieron acomodar diferente los autos, ok, pero que lo indiquen a la llegada, no hasta que ya estamos todos en recepción con maleta en mano, la recepción es muy muy lenta, hay una persona en particular, no diré nombre porque no quiero afectar a nadie, pero siempre hay tema cuando está en recepción, nos ha hecho voltear los coches pero siempre hasta que ya estamos acomodados, no lo dice al momento y solo ella lo pide, al día siguiente necesitaba agua, no me dejaron en mi habitación, estaba la recepción cerrada, eran ls 8 am. Me pensaba quedar la noche del domingo pero el costo era más alto que la noche anterior. En fin muchas cosas que han desmejorado, es un lugar hermoso pero prefiero buscar otra opción. Y por último ya piden un depósito de 1500, por cualquier desperfecto, entiendo, pero no me agrada. Espero lo tomen en cuenta para que en un futuro no haya más quejas de clientes

Friends_and_family Friends

2/10

Poor

26 Apr 2025

Daniel

Terrible service, we asked multiple times from multiple people to fix the toilet seat in the bathroom. The seat on there was too small and would slip off and stick under the toilet rim, often pinching us. No hot water for two days. No air conditioning, a fan that was broken but we had no choice but to use it. We had to ask for toilet paper and towels as they were never replaced. Rooms were shabby, lots of lamps that didn’t work. Promised a balcony which you had Go up a three flight riccaty staircase to get two and it wasn’t even big enough for two people to stand on. Good luck trying to wrangle your bags up the steep rocky, narrow property stairs.

Partner

8/10

Excellent

22 Apr 2025

Margarita

The property is gorgeous! The rooms are big and nice. The staff was very kind and helpful.

Cons: No A/C & lots of stairs because it’s on a slope (but very nice stair ways and the rooms had fans).

Leisure Family

10/10

Exceptional

02 Apr 2025

Veronica

Staff were very friendly. Very quiet neighborhood, about 8 minute walk to the center. My room didn’t have a fridge but we managed without one.

Leisure Friends

10/10

Exceptional

17 Mar 2025

Jeff

Quiet location, close to the park, beautiful surrounding area.

Leisure Partner

2/10

Poor

10 Mar 2025

Lisa

We arrived at the hotel. Our driver parked close to another car when we got out of the car. It wasn’t a nice new car that we were parked next to. We were very careful getting out to not touch the other car with the door of our driver’s car. THe minute we stepped on the property we were harrassed by a man who says we scratched his car and he wanted us to pay or he would call the police. We told him no and to get away from us. THe front desk lady let him harrass us. It appeared the man worked at the hotel. He said he would call the police but we told him we did not care because we did not scratch his car. Our driver that drove us got the crazy mans phone number and talked to him and offered to give the man his insurance information but the man said no he wanted US to pay. He assumed we were rich Americans. We were two women and had two young children with us. The hotel let this man watch our hotel room and pace around in front of it and watch us. The minute he left briefly to help another customer we ran with our two young children who were scared. We ran away and had our driver come pick us up where we were hiding. I messaged the hotel several times to get a refund for the two rooms purchased as we were on the property for less than 20 minutes. No response. Our driver told us that the hotel was trying to scam us. BEWARE of this hotel.

Leisure Family_with_children

6/10

Pleasant

08 Mar 2025

Oscar

The room is huge, clean and bed is super comfy and propety grounds are beautiful. Only hot water in bathroom sink. No shampoo provided. No really seating area on grounds just a very dirty tiny area in porch outside. With very uncomfortable furniture. No chairs to sit in the room. We had yo sot on the bed. I asked for chairs to sit and they immediately brought two very inncomfortable wooden chairs. The restaurant in the hotel is super super expensive. No common area on the hotel. Price was very good butva would spend more money for a more comfy place. No air condition in room. Ceiling fan cNno be adjusted only runs,at full speed. Tiny containers of gel for shower. No wash cloth available. Water in sink only hot nocold water so it gets very hot.

Leisure Family

10/10

Exceptional

05 Mar 2025

Georgina Lizette De La

I had a wonderful stay at Casaliza Hotel Boutique this past December and would highly recommend it to anyone visiting San Miguel de Allende.The hotel has a charming atmosphere, and the rooms were not only clean but also beautifully decorated, making for a very comfortable and relaxing stay.

The staff was incredibly friendly and attentive, always making sure I had everything I needed. The location was also perfect — close enough to explore the area, yet peaceful enough to unwind at the end of the day.

Overall, Casaliza Hotel boutique provided a fantastic experience, and I would happily stay there again in the future.

Leisure Family

10/10

Exceptional

18 Feb 2025

ELIZABETH

El servicio fue excelente, la propiedad muy limpia, mi habitación estaba hermosa, lo unico que no me gusto esque los huéspedes se escuchan hablar a muy altas horas de la noche, pero lo demás excelente.

Leisure Partner

8/10

Excellent

19 Jan 2025

Dana

Fine

8/10

Excellent

17 Jan 2025

Austin

Beautiful hotel with minor drawback

The staff is friendly, and the overall ambiance is very charming. However, my only complaint is the restaurant located in the courtyard below the rooms. They start playing music at 8 AM, which, although not excessively loud, was enough to wake us up earlier than planned. If you’re a light sleeper or value sleeping in, this might be something to consider. Otherwise, it’s a lovely place to stay!

Partner

8/10

Excellent

04 Jan 2025

Pablo

Great location, descent rooms. Rooms can use an upgrade. A coffee maker and small fridge in the rooms would go a long way specially during times the independent restaurant located within the property is not open. Staff was very responsive and friendly. Would stay here again.

Business Family

10/10

Exceptional

02 Jan 2025

María

Habitaciones muy limpias

Leisure Family

6/10

Pleasant

30 Oct 2024

Ricardo

Hotel needs a bit of an update

Leisure Self

10/10

Exceptional

18 Sep 2024

Nadine

Felt like traveling in time. Beautiful Hotel.

10/10

Exceptional

18 Sep 2024

Nadine

Spacious and great location. Staff was very helpful, we had a great time staying here. Would definitely come back.

Leisure Partner

8/10

Excellent

02 Sep 2024

Esau

Gracias

Hola buenos días la verdad el hotel está muy bonito las habitaciones limpias pero no servía el calentador de agua. Les avisé que llegaría tarde y me costó que me abrieran entiendo que eran las tres de la mañana pero avisé con antelación

Friends_and_family Friends

10/10

Exceptional

01 Sep 2024

George

Felt secluded but in the middle of everything. Can easily walk to el Centro with beautiful views during the walk.

Leisure Family

10/10

Exceptional

29 Aug 2024

Rubí

Es un hotel a pocas cuadras de la parroquia , tranquilo, con un restaurante con buena propuesta gastronómica

Leisure Partner

8/10

Excellent

18 Jul 2024

Lorraine

The staff (Natalie) was very sweet and professional. We were welcomed on arrival. Our room was cool even though there was no air conditioning. The area felt safe. Although there was tree work going on outside our door. Fallen debris and chain saws going for 2 days. I would recommend staying here now that the work is completed but I felt we should have been moved out of the work zone upon arrival or prior. Several rooms back up to the casa cien venue so it can be noisy if there is an event. The event was ours so we didn’t mind. All in all a very reasonable and clean place to stay!

Leisure Family

10/10

Exceptional

29 Jun 2024

Kathryn

Great hotel, friendly staff, nice room, perfect location. Highly recommend!

Self

10/10

Exceptional

11 Jun 2024

Maria

Excellent all around

Beautiful boutique hotel with friendly staff including the staff from restaurant. They were also very accommodating.

Friends_and_family Family

10/10

Exceptional

27 May 2024

Andrew

Good value but needs some minor fixes.

No AC during unusually hot season. Extra fans helped. Windows did not close properly in sitting area. Recommend a curtain to separate sitting area from bedroom area. Room door is not secure. Can easily bypass lock with a screwdriver or pocket knife.

Friends_and_family Friends

10/10

Exceptional

25 Feb 2024

Aranza

We love this hotel, very well located and the personnel was super kind

8/10

Excellent

17 Feb 2024

Andrew

We loved our stay at Casa Liza… the staff are very nice and the hotel is quaint and very beautiful…. not perfect by any stretch, but quite lovely.

Leisure Partner

4/10

Poor

06 Jan 2024

Gloria

El exterior de la propiedad es muy bonito pero las habitaciones lucen descuidadas, muy oscuras, poco mantenimiento.

Leisure Family

8/10

Excellent

30 Dec 2023

Fernando

The rooms were very, very cold. It would not be difficult to add mini-splits to the rooms and provide both heating and air conditioning.

Leisure Family

8/10

Excellent

03 Dec 2023

Marco

Our roomnwas confortable and nicely decorated.

1) needs fresh air venting. Windows have no screens or security to leave open.

2) needs coffee in room. Its an inexpensive option to offer.

3) could have used larger portions of gel and shampoo.

Leisure Family

10/10

Exceptional

02 Dec 2023

JOHN BENEDICT

Great room - felt like in high end hotel with such a view off the balcony. Great to drink my Starbucks and eat my cake from bakery down the road while watching the sunset.

Property provided 2 free water bottles everyday.

Great checking experience - front desk responsive.

Great shower with lots of hot water.

Would recommend!!

Leisure Partner

2/10

Poor

30 Nov 2023

Sandra Aracely

The staff is shaddy. Maricela the manager (if thsts her name) needs to be fired for how she handled our stay. I reseved a room from 11/1 to 11/5 paid for via Expedia. On 11/1 all was fine and normal. On 11/2, there was no room service until 8:00 pm to which we were in bed sleeping. .on 11/3 and 11/4 we left for activities and family meetings. When we came back on 11/5 for last minute pictures on the balcony of our room, I walk in with my key and there were 2 women sleeping in our room. I asked Maricela why did she booked my room if my checkout was at noon on 11/5. She said it was because the staff saw us leave with luggage. I told her but we were coming back. That was the reason we had not checked out!!!

Leisure Family

8/10

Excellent

07 Nov 2023

Paul

Great location in el Centro, next to the park and every street you walk is a piece of art.

8/10

Excellent

29 Jun 2023

jaime

Trees

4/10

Poor

28 May 2023

Idilio

Disappointing experience

Hotel Casaliza experience notes:
- Be prepared to scratch your car while driving into their property. It is a steep ramp and a narrow left turn into the property.
- The hotel doesn’t have bellhops, so be ready to carry your luggage through three flights of stairs and narrow stone-laden passages if you are on the top floor.
- The rooms are spartan, charming but rudimentary, and the cable TV quality is limited and pre-HDTV.
- There is no air conditioning in the rooms, so when it is hot (most nights), one cannot leave the balcony doors open because they don’t have insect screens. They offer a portable but loud air ventilator.
- Walking into the room, one will find only one bath towel, one smaller towel, and no hand towels. It takes a few trips to their front desk room for another bath towel.
- There are no telephones in the rooms; therefore, all requests have to be made in person, at the front desk, but only during business hours
- The biggest joke is their price-included breakfast. When asked, the front desk employee pointed to a coffee maker and a basket of Mexican bread and said: “This is the included breakfast.”
- On the upside, the internet has decent bandwidth speed, and the place is clean.
- The best thing is the attached (but separately owned) restaurant “Mia”; top of the line with amazing food, great drinks, and superior service.

Partner

8/10

Excellent

28 Mar 2023

C. Steven

Natalia at the front desk was charming and helpful. But getting a cup of coffee in the morning was problematic.

Self

4/10

Poor

05 Mar 2023

Christopher Alexander

Cockroaches in the room. No soap in bathroom or clean place to put toothbrush. No phone to call front desk. Very beautiful but unclean.

Leisure Partner

10/10

Exceptional

02 Mar 2023

dean

Great stay

Check in was easy though they are strict about no check in before 3pm. The room was large, airy, and clean, with a pleasant old Mexican style. Because it was my birthday, they had flower petals strewn about in the bath room, and also sent up a bottle of wine. Classy service, and the hotel was located in one of the most beautiful parts of San Miguel, very quiet.

Partner

8/10

Excellent

05 Jan 2023

Frances

Hotel is very charming as is the location. Our room was a bit cold so we had to borrow a heater. Staff are extremely helpful.

Leisure Partner

4/10

Poor

21 Oct 2022

Fernando

If you arrive by car is almost impossible to get there without scratching your car, the entrance and exit to the location is extremly bad located, the hotel is not ada compliant and the rooms are without any manteinance, you can not sleep because the sun enters everywhere and the bells from around are going off every 15 minutes, then personnel has not intention to help you ifn you arrive 30 minutes early because they don't have clean cloths (unbelievable) to get to any room, office or restaurant you have to deal with tons of narrow stairs

Leisure Self

10/10

Exceptional

26 Sep 2022

Nestor

Hotel was very clean, staff was great. The rooms where old but very spacious, bed could’ve been better. The hotel is very well located, just a few mins walk from everything. The restaurant that shares the building is amazing and the waiters are also very professional and very helpful guys.

Leisure Partner

10/10

Exceptional

30 Aug 2022

Karla

Increíble hotel, en una ubicación excelente.

Solo, si llevas camioneta grande, no estacionarte en hotel sino abajo.

Leisure Family

6/10

Pleasant

01 Aug 2022

Raul

Didn’t have hot water on Sunday morning…..

Leisure

4/10

Poor

19 Mar 2022

Joyce

No hot water. No internet. No one to tell about it.

Leisure Family

10/10

Exceptional

19 Feb 2022

Scott

We had breakfasts that were prepared perfectly in accordance with special dietary needs. The staff and owners were friendly and very helpful. The accommodations are basic, but given the cleanliness and location, are an excellent value. The Spanish speaking Rotary club meets at the property.

Leisure Partner

8/10

Excellent

26 Jan 2022

Jose

Property is beautiful about a 10 minute walk to the central plaza. Staff is super friendly. We booked a basic room and it was really nice and well kept. Only had a couple issues with doors being a bit hard to open/close and water pressure being inconsistent, but other than that really recommend this place!

Leisure Partner

4/10

Poor

01 Jan 2022

vero

The place said it was very close to the center when it actually is like 20 minute walk and finding parking for your vehicle can be complicated .
The staff is VERY SLOW it takes hours for anything. Check in was supposed to be at 3pm, room was delivered at 4:15pm rooms are small and not as comfortable as you might think from the pictures. If you can find a better place, do so! Not recommended !!!

Leisure Partner

2/10

Poor

29 Dec 2021

Ron

Stay Away, Choose A Different Hotel!!

Horrible experience at this hotel. The room was dark, dingy, very very outdated, cold with no rugs, bathroom was old and disgusting. For the price we paid (based on the pictures we saw when we booked it) it was not worth the money, not even close. Also the kitchen had no amenities at all. The only good thing was it’s in a nice, central location, but there are much better hotels all around it. Never stay here!!

Friends_and_family Family

10/10

Exceptional

20 Dec 2021

Maria

Amazing staff, beautiful hotel. The only comment is about the restaurant, during our stay they didn’t offer food and it would have been more convenient to have that option at least for breakfast.

Leisure Friends

8/10

Excellent

05 Dec 2021

Rosa

Beautiful garden view, clean rooms and housekeeping do a great job. I stayed 4 nights but, every morning I was woken up by a annoying noise that started around 5am, probably like the water heater (they are different in Mexico) but other than that is a nice place. About 10 minutes walk to center of San Miguel de Allende.

Partner

10/10

Exceptional

13 Nov 2021

Martha

Fue una excelente elección. Un espacio tranquilo que te acerca aún más a la experiencia en San Miguel . Me encanto

Leisure Family

10/10

Exceptional

10 Oct 2021

Trisha

Big rooms, beautiful grounds

Leisure Partner

8/10

Excellent

19 Apr 2021

Verified traveler

Exelente ubicación rodeado de preciosos jardines

Friends_and_family Family

6/10

Pleasant

29 Mar 2021

Sharon

Honest Critic

The checkin was easy, but no english spoken
No tour or explanation of property
There is a restuarant buy need a reservation
The room was cleaned with very strong smelling disinfectant, ceiling fan was loud and wobbly so really no way for air flow. My clothes smell of the disinfectant after leaving the hotel.
One faucet knob in sink did not work
Lots of steps
Bed was comforatable and plenty of hot water in shower

Self

10/10

Exceptional

15 Mar 2021

Verified traveler

Excelente ubicación y el hotel en muy buen lugar , muy bien la habitación

Leisure Family_with_children

10/10

Exceptional

08 Feb 2021

Maricela

Very nice and clean comfortable but up on a steep hill view is very nice Service was excellent

Partner

10/10

Exceptional

10 Nov 2020

Javier

Great place to stay

The place was very nice and close to all main attractions in San Miguel

Partner

10/10

Exceptional

07 Nov 2020

Carlos

Location Location Location

Great location and the room was as described. The staff was pleasant and welcoming.

Friends_and_family Friends

4/10

Poor

17 Apr 2020

Verified traveler

Wish we had known

My wife and I have toured this hotel in the past. It’s beautiful and authentic. What we did not know was that this small hotel was undergoing a major repair and upgrade. We arrived right in the middle of the tumult. I am sure it will be better than ever but we checked out and would advise checking whether things are fine before booking we’ll probably be back. Love the setting and location

Partner

4/10

Poor

07 Feb 2020

Verified traveler

The hotel has beautiful planting and lovely stairs and terraces. The rooms are big and clean.
BUT the public spaces are under construction and they are not really running a hotel. No staff spoke English, the electronic key had to be reset every day, all the lovely stairs and terraces were badly lit, they used the courtyard for valet parking for another hotel.
This may be a really nice hotel eventually but not now.

Friends_and_family Family

6/10

Pleasant

03 Feb 2020

Susan

When is construction done?

No breakfast at the bed & breakfast, nor coffee nor much WiFi. The hotel, which is lovely, is under construction knocking out WiFi in many of the rooms, which is not ideal. The place is immaculate and quite charming but the renovations and weekday work on premises is less then ideal. Also basic rooms are really basic.

Self

2/10

Poor

04 Nov 2019

Frank

STAY AWAY!!!!!

So, I reserve a junior suite with queen beds, I arrive I receive a closet with a king bed, 1 night stand and a chair, BECAUSE THAT'S ALL THAT WOULD FIT!! The manager looked me straight in the eye and told me yep, its a junior suite, it gets better, the TV is broken, NO WiFi, and no hot water to shower. The reply was, well these things are beyond my control, so just deal with it. Ruined our get away and did not care. Oh, none of the rooms pictured are in this hotel, so if you find yourself completely dissapointed, then click reserve.

Partner

4/10

Poor

01 Nov 2019

Verified traveler

Could not find place on Google Maps. Called hotel many times and no answer. Luckily a local helped us.
Modern. Good bed. The staff was helpful but things were just broken. Never got TV to work after multiple attempts over a 3 day stay. Noisy neighbors.

Leisure Partner

10/10

Exceptional

30 Sep 2019

Verified traveler

It was a very nice place to stay. Beautiful rooms and great location in the city.

Leisure Friends