El Palomar Hotel

Important information

• You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
• Special Instructions
  This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Minimal age
  18
• Optional fees
  • Airport shuttle fee: MXN 1900 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1900 (one-way), (up to 9 years old)
  • Crib (infant bed) fee: MXN 300.0 per day
  • Rollaway bed fee: MXN 800.0 per day
  • Spa fee: MXN 900 per day
  • Hosted evening meal: MXN 1500

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  English

  Spanish

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