Real de Minas San Miguel de Allende

Mexico , San Miguel de Allende
San Miguel de Allende, Cam. Viejo Al Panteón, 1
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100 reviews shown

10/10

Exceptional

09 Apr 2026

GLORIA

Todo esta muy bien.
Tienen shuttle gratis al centro.
Cobran $150 por el estacionamiento por noche.
Las instalaciones huelen a limpio.

Friends_and_family Friends

6/10

Pleasant

09 Apr 2026

Robert

For the price the hotel was reasonable and I would probably return however rooms that could have been nice were average at best because they hand no amenities, not even a coffee maker. Also, the pool (which was a primary motivator for staying here) was very dirty. And, we were a little early but no accommodation could be made to get us into our room early. The bar service at the pool was also very slow. The bell men, however, were helpful and nice. I think part of the problem was that we came after a weeklong holiday. The location and registration area were nice and had some small shops.

Partner

8/10

Excellent

07 Apr 2026

Vinicius

Location is great, close to a lot of restaurants and shops. The hotel needs some renovation in some areas and improve recreation for all ages. Food was good, staff is very friendly, and they do everything to accommodate requests.

8/10

Excellent

24 Mar 2026

luis

Rooms were outdated. Bed was not comfortable. Outside amenities were very good. For thee price I would go elsewhere.

Family

10/10

Exceptional

12 Mar 2026

Jasandra

The room was clean and neat. The staff at Real de Minas are excellent. I enjoyed my stay and will definitely return on my next visit.

Leisure Self

8/10

Excellent

11 Mar 2026

STACEY

Very nice place. Very clean, great staff. However the pool was not heated so we were not able to swim. It was very cold water. But otherwise we loved it.

Family

8/10

Excellent

08 Mar 2026

richard

10/10

Exceptional

28 Feb 2026

Ann Marie

Housecleaning was wonderful! She did an amazing job every day!

Partner

8/10

Excellent

26 Feb 2026

Susan

Good location . Nice staff.a bit dated

Friends

8/10

Excellent

25 Feb 2026

Christine

Staff were great and it was a good location for our day trips around San Miguel de Allende

10/10

Exceptional

18 Feb 2026

Maria

Convenient location

10/10

Exceptional

17 Feb 2026

Lori

The room was lovely and very clean. The grounds are gorgeous and the location is perfect and within walking distance of everything. The staff was so helpful and kind, too. Loved my stay.

Friends

6/10

Pleasant

15 Feb 2026

FIDENCIO

The bed was too hard. A softer mattress would have given us a better nights sleep. The bathroom door was too tight in proximity to the toilet and shower door. Being 2026, it would help if the room had USB connections for charging cell phones.

Leisure Family

8/10

Excellent

13 Feb 2026

Mike

The rooms were very clean but really need to be redone. The staff were super friendly and helpful and the location is great. The internal courtyard with the pool is a wonderful place to unwind and calm down.

Leisure Partner

8/10

Excellent

08 Feb 2026

Manuel

Habitación limpia, personal amable, comida del restaurante

8/10

Excellent

07 Feb 2026

Raymond

The hotel was better than i expected. The secure parking area behind the hotel was an added benefit. The only thing thatbi didn't like was the mini split air did not put out heat and the staff left the common doors open while the temperature outside was just a few degrees above freezing.

Business

10/10

Exceptional

04 Feb 2026

Rogelio

hotel and staff was very nice - I would stay there again

Leisure Family

10/10

Exceptional

26 Jan 2026

Jasandra

The room was clean and a great size. Lots of room.

Leisure Self

10/10

Exceptional

10 Jan 2026

Aliaksandr

Yes

10/10

Exceptional

07 Jan 2026

Marisol

Great customer service!

Leisure

4/10

Poor

03 Jan 2026

Esteban

Too much noise from other rooms. This is not a place to rest or find quiet time. Hotel needs maintenance, especially strong sewer smell in bathroom.

Leisure Family

10/10

Exceptional

02 Jan 2026

Andres

10/10

Exceptional

30 Dec 2025

Daniel Joseph

The staff were incredibly friendly and welcoming from the moment we arrived as they rushed to gather our belongings and took them straight to our rooms once we checked in. The rooms were better than we even imagined with plenty of space around the King bed and lots of furniture for us to organize our clothes for our stay. The bathroom was extra spacious. The grounds of the hotel itself was like a beautiful hacienda compound. All around were communal spaces perfect for large groups or couples to gather as if we were all catching up at a family reunion. The live music on Saturday night in the hotel bar was our favorite little memory. San Miguel's centro was quite nice but our favorite spots were all right around our hotel. Felt like a home away from home!

Leisure Family

10/10

Exceptional

30 Dec 2025

Cruz

Excellent customer service. Family friendly location.

2/10

Poor

22 Dec 2025

leonardo

Ac was nice and cold but bed had hairs blood and probably other stains too. Tv had no signal and couldn’t see anything at all. The shower had a leak that would make noise the whole time we were there. Room service did not put more water bottles and wanted to kick us out earlier than noon my clock out time. Gym was nice however. Prices for breakfast are way too overpriced but I get it it’s for wealthy tourists. I’ve stayed here a lot of times but this time I want to think about it the next time I come here.

Leisure Partner

8/10

Excellent

21 Dec 2025

Panos

Excellent service. Clean room. Very pleasant stay.

Leisure Partner

4/10

Poor

14 Dec 2025

Hector

La habitación húmeda y olía a caño, no servía el calenton, no tuvimos que cambiar a otra.
Las toallas grises y apestaban a humedad
No limpiaron bien los cuartos
Nos cancelaron las tarjetas ( llaves) por error tres veces
La comida del restaurant muy mala, muy baja calidad

Leisure Family

6/10

Pleasant

11 Dec 2025

Markus

Rooms are outdated and in bathroom replace fixtures and improve waterflow

Friends_and_family Friends

10/10

Exceptional

15 Nov 2025

Nishant

Good centrally located place. Nice vibe to it.

Leisure Friends

10/10

Exceptional

13 Nov 2025

Carlos

Everything was excelente

Leisure Family

6/10

Pleasant

13 Nov 2025

Maria

The room is outdated, the phone didn’t work when we try to call the receptionist because they didn’t put soap or shampoo, also they charge for parking.

Leisure Friends

10/10

Exceptional

12 Nov 2025

Elvira

Room spotless, good location, gardens so prety parking lot available etc etc many good coments next visit i will stay longer its a 100%🤓 my mom and mother in law loved it too💕

Leisure Family

10/10

Exceptional

07 Nov 2025

Andres

All services in general were good.

Leisure Family_with_children

10/10

Exceptional

07 Nov 2025

Claudia

When our room wasn’t right Karina made it right. She has awesome customer service, moved us to a larger room that was on the first floor and suited our needs and helped us with anything we needed. The hotel is in a great location near an interesting part of San Miguel with many restaurants and shops steps away. Comfortable with restaurant within and next door yo a sports bar where we could watch our NFL team play . Staff all helpful and friendly. Nice pool and outdoor spaces.

6/10

Pleasant

06 Nov 2025

Leticia

The room was in good condition, but it does need renovations. There was an iron in the room, but no ironing board, so I made it work on the bed. I didn't have time to call and wait for one to be brought to the room. Good, strong-smelling products are needed to keep the room smelling clean. There was a musky smell throughout the room and in the restroom drainage. The room was clean, but it required a pleasant scent. We asked twice for the small body wash cloths for bathing, and none were made available. Hand towels and towels were provided. Overall, the hotel was good.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Rene

The staff were very attentive, on the last day I forgot my backpack which had a lot of valuables and they kept it for me until I was able to go get it. I truly appreciate that from them. I truly did love this hotel.

Leisure Family

6/10

Pleasant

02 Nov 2025

Andrea

Initially I was given a room with a cracked toilet, mold covered bathroom door, and torn window screens. The room had a bad odor. It took 3 days for them to change my room. I have photos too

Business_and_leisure Self

6/10

Pleasant

02 Nov 2025

leslie

No hot water, no towels no soap.. we had to ask for everything. The room smelled funny

Leisure Partner

6/10

Pleasant

01 Nov 2025

Juan

Poor maintenance in the bathroom

Business Self

6/10

Pleasant

29 Oct 2025

Goose

Biggest issue were the paper thin doors. We got awaken several times due to noise. One time by people playing pool at 7:30 am and another because of karaoke night at 10pm. Plus people walking down the hallway. 2 times they did not leave enough towels. No fridge and no coffee on the room.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Hans-Friedrich

Mum jumm dorian ganuck. Werguide daron baghjahr.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Ivan

Staff was very friendly and professional

Leisure Family

8/10

Excellent

20 Oct 2025

Reid

Very walkable location, overall clean, normal wear and tear that could be better maintained. The staff was amazing. I would stay here again.

8/10

Excellent

19 Oct 2025

Andrew

Quite good

Friends_and_family Friends

4/10

Poor

14 Oct 2025

Christian

My room shower didn’t have hot water, after that the drainage was clogged and couldn’t use it anymore. Should make sure rooms are in good condition and ready to be used prior to releasing to guests.

10/10

Exceptional

12 Oct 2025

Sigifredo

Great place to stay in San Miguel.

6/10

Pleasant

06 Oct 2025

Visun

Not really

Leisure Family

4/10

Poor

04 Oct 2025

William

Good

Business_and_leisure Friends

10/10

Exceptional

01 Oct 2025

Patricia

The staff and our overall experience was great. The only thing I wish they would change or add is a heated pool. Otherwise, it was great.

Leisure Family

8/10

Excellent

27 Sep 2025

Julio

Clean and good installatiins

Leisure Family

10/10

Exceptional

18 Sep 2025

DHAVAL

Good location. Nice pool area.

Business_and_leisure Self

10/10

Exceptional

17 Sep 2025

YADIRA

My family and I stayed one night and enjoyed the pool and the location of the property.

Leisure Family_with_children

8/10

Excellent

16 Sep 2025

Oscar Salatiel

It was not k

10/10

Exceptional

16 Sep 2025

Jorge

4/10

Poor

13 Sep 2025

MIRTHA

Hotel con oportunidad de mejora

Hotel ambientado en la época colonial, áreas exteriores bonitas. Habitaciones grandes pero necesitan mantenimiento y más limpieza. Toallas y sábanas en mal estado, necesitan cambio urgente ya que se notan manchadas y poco higiénicas.

Friends_and_family Friends

10/10

Exceptional

13 Sep 2025

Harold

Great stay!

10/10

Exceptional

07 Sep 2025

Jonathan

Very nice property. Very kind staff

6/10

Pleasant

05 Sep 2025

Verified traveler

Not great service

A bit far from city center, room cleanness not great. We were a little bit in the pool and there were not pool towels left, I was told more were coming soon, we were waiting and waiting and no new towels came, ended up running to my bedroom to get our bathroom towels, then of course had to ask for fresh towels to be able to shower.For breakfast also took quite long for getting some simple quesadillas with ham.Will definitely choose another hotel option in the future.

Friends_and_family Family

8/10

Excellent

31 Aug 2025

Araceli

Great

4/10

Poor

29 Aug 2025

Miguel

There was a bad suwer smell in the room

Leisure Family

10/10

Exceptional

28 Aug 2025

Sebastian

I loved the fact that there was a restaurant and bar and a game area to play billiards, and other things. The pool was a must for me and it was amazing! I wasn’t too fond of the old style rooms, didn’t seem to fit the rest of the hotel that’s the only downside to it. The gym was amazing

Business_and_leisure Partner

8/10

Excellent

28 Aug 2025

Juan

Is located in a great area. Easy access to transportation.

Leisure

10/10

Exceptional

23 Aug 2025

Jesse

Beautiful and Comfortable Place

Business_and_leisure Partner

10/10

Exceptional

12 Aug 2025

Eduardo

Great service. Staff was nice and very helpful. Clean pool and secure parking. Rooms were very tidy with excellent wifi.

Leisure Family

10/10

Exceptional

11 Aug 2025

ron

Great place! Great staff!

Leisure Partner

6/10

Pleasant

10 Aug 2025

Enrique JR.

El hotel en general es bonito y el servicio es bueno, sin embargo a pesar de que las habitaciones están limpias aun que tienen un olor un poco desagradable, por otro lado los baños y me refiero en general en todo el hotel ya que viaje con mis familiares y nos hospedamos en varias habitaciones de distintas categorías, y el baño fue siempre desagradable debido al fuerte olor a drenaje, sin contar que las regadera estaban tapadas, una experiencia muy desagradable la ducha.
Pero por lo demás, todo estuvo bien.

Leisure Family_with_children

10/10

Exceptional

10 Aug 2025

Jose Antonio

Everything fine

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Rocio

Excellent the best

Leisure Family_with_children

6/10

Pleasant

05 Aug 2025

John

I had a pleasant stay at the hotel. I had a junior suite which had a bit of an odd configuration so I never ended up using the seating area. The furnishings were a bit old. The room was quite dark even with all the lights on. Two days in a row I had to ask for towels because even after cleaning they left none. The hotel is about an 18 minute walk from the main square. There are also buses that pass right in front of the hotel. The cost is 8 pesos.

Leisure Self

6/10

Pleasant

25 Jul 2025

Adriana

No parking no Pool and little to do once we got there

10/10

Exceptional

24 Jul 2025

Rafael

Wonderful hotel. Location was excellent, staff were very friendly and helpful. Price was very reasonable. Clean and well maintained. Had the opportunity to have a hot chocolate on a rainy day in the patio/lobby area

Leisure Family_with_children

10/10

Exceptional

09 Jul 2025

Homero

Great!

Leisure

10/10

Exceptional

06 Jul 2025

Maureen

Safe quiet friendly staff clean!

Leisure Self

10/10

Exceptional

30 Jun 2025

Claudia

We enjoyed staying here. The grounds and room was clean and had all we needed. The staff were very friendly and service oriented.

Leisure Family

10/10

Exceptional

23 Jun 2025

Guadalupe

Loved everything

8/10

Excellent

16 Jun 2025

leonardo

Great hotel

Leisure Family

2/10

Poor

12 Jun 2025

Miguel

Bathroom sink clogged and bathroom door don’t work properly and smell like foot really bad

8/10

Excellent

09 Jun 2025

juan

The pools were great
Service staff in hotel was great.
Unfortunately it was half empty and our room was all the way in the back. They should prioritize Expedia customers with better room location.

Business_and_leisure Partner

10/10

Exceptional

06 Jun 2025

Oscar

El servicio exelente

10/10

Exceptional

05 Jun 2025

Antonio

Excelente hotel para trabajo y descanso.

Friends_and_family Family

8/10

Excellent

31 May 2025

Lydia

Hotel needs some updating.

Leisure Friends

10/10

Exceptional

27 May 2025

Sandra

Very close to everything

Partner

10/10

Exceptional

19 May 2025

Karen

The staff at Real de Minas went above and beyond with their thoughtfulness and hospitality. They made my stay especially outstanding.

Leisure Self

10/10

Exceptional

16 May 2025

Romelia

This place is beautiful! My teenage daughter and I stayed there and we felt safe. The staff was wonder to us!

10/10

Exceptional

08 May 2025

yazmin

Clean

10/10

Exceptional

26 Apr 2025

Anneli

Mother & son vacation

Great inexpensive buffet breakfast. Received room service promptly whenever requested. 24 hour reception (we arrived at 3:30am and left at 4:30am). Hotel clean, comfortable with pool, gymn and three English speaking news stations on large smart t.v. Large restaurant with meals available until 11pm. Nice bar with comfortable sofa style seating inside or patio area. 10 to15 minutes walk to center of town or $2 Uber ride. Perfect hotel for the price for my son and me visiting a family friend.

Friends_and_family Family

2/10

Poor

24 Apr 2025

Milly

The pictures are very photoshopped. The staff is rude, not very helpful.
House keeping ladies are very nice. Front desk and parking staff not helpful.

Paid for a suite got an executive room.
I double booked accidentally and reached out to them within minutes and they charged and they would not refund me for one of the rooms.

The food is expensive and not good at all.
I wouldn’t NOT recommend staying here. Theres much better options for the same price.

Leisure Family

8/10

Excellent

21 Apr 2025

JESUS

average

Leisure Self

6/10

Pleasant

13 Apr 2025

Claudia Monica

Perfect location, but one of the staff members at the reception area was nasty. They charged us for the parking lot, which we thought was included - a bad surprise. The room's carpet didn't look clean enough, and the bathroom had a terrible odor due to the lack of strainer covers.

Leisure Family

8/10

Excellent

13 Apr 2025

Russell

Loved the grounds and staff. All were quite helpful. The meals were well done. The location, a short walk to Centro was great.

The beds were firm, but comfy. Slept very well here. Great restaurants also nearby. One of the best locations to scout out SMA.

Leisure Self

10/10

Exceptional

13 Apr 2025

SILVIA

Safe, clean and quiet

Leisure Family

8/10

Excellent

11 Apr 2025

Christopher

Beautiful property, conveniently located and their breakfast buffet option is the best. The pool was a bit cold.

Leisure Family

8/10

Excellent

09 Apr 2025

Martha

Housekeeping was a little lacks. No soap in our room at check in & only one hand towel. They did supply them upon our request though.
Room was very dim. Needed more light fixtures.
Breakfast was a great option with full complement of items including made to order omelets.
Location is very convenient for touring.

Leisure Friends

8/10

Excellent

04 Apr 2025

Dale

The grounds are bee you tee ful.

Leisure Family

10/10

Exceptional

28 Mar 2025

Bryan

10/10 we will definitely come back 👏

Friends_and_family Family

6/10

Pleasant

21 Mar 2025

Gary

Our experience at this hotel was mixed. While the room was spacious (we had a junior suite) and the location was near enough to the main city center, this is not a well run hotel. We struggled to get sheets and blankets despite asking multiple times (it never came). The room keys consistently didn’t work. The shower didn’t drain properly and almost flooded. The toilet clogged. There is a pool, but it’s ice cold and not cleaned. And the concierge desk was empty most of the time and the front desk was not helpful. WiFi was choppy and slow. I had to do a work call and it kept cutting in and out. As other reviews have previously suggested, the place needs a facelift to say the least and a change in Management. We loved our stay in San Miguel, a gorgeous city, but we wouldn’t stay here again.

10/10

Exceptional

19 Mar 2025

ower

good location and good service

Leisure Self

8/10

Excellent

17 Mar 2025

Ajai

The staff is excellent. They are happy to help and try their best to make your stay comfortable Great buffet and good happy hour. Great overall ambience

Leisure Family

10/10

Exceptional

15 Mar 2025

Christina

We booked this trip last minute. When we got to the hotel it was very clean and staff very friendly.

Leisure Family_with_children

6/10

Pleasant

12 Mar 2025

Richard

We stayed at this hotel 4 nights in the past 2 weeks. The first 2 nights, March 2nd and 3rd, were good. We were on the second floor, room 214, the room was good. We used the pool and the water seemed a bit cloudy, I figured it was because it was after a weekend and the pool had a lot of use. But when we came back for Mar. 9th and 10th we went to use the pool again and the water was still cloudy, even worse than the week before. I did see someone working around the pool mechanical area so I am assuming they knew about an issue, but they should have posted the pool to use with caution because I felt the pool was not looking the best. There was garbage around the pool in the shrubs for the 2 days we were here, the waiter serving around the pool could have picked it up.
On our second visit here, 9th and 10th we were on the first floor, room 110. There was a fairly strong septic smell in the corridor going to our room. The room was dull and never did get any sun coming through the window. The bathroom was clean but the glass door and the tiles in the shower and bathroom glass door seemed to be stained with soap scum.
There were a couple of other small things around the room and hotel that made this place feel more like a 3 star hotel rather than the 5 star as advertised.
The front desk staff and bell boy were very freindly and accomadating.
We walked to the artisan market in about 25 minutes, we are over 70 years old so younger people could do it in a shorter time I am sure.

Business_and_leisure Partner