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Hotel Citlalli

San Salvador · El Salvador

Calle Circunvalacion 298View location

9.4/10Excellent386 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.0/109.0
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Citlalli

Enjoy garden and terrace views at Hotel Citlalli, located in San Salvador's Zona Rosa. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10:30 AM. The hotel offers 19 air-conditioned rooms with plasma TVs, cable programming, and complimentary Wi-Fi. Bathrooms include showers and complimentary toiletries.

Amenities include room service (limited hours), free self-parking, a computer station, and a 24-hour front desk. You'll be within a 5-minute drive of Multiplaza and Monumento al Salvador del Mundo, and a short walk from the President Theater and Museo de Arte de El Salvador.

Read more about this hotelShow less

With a stay at Hotel Citlalli in San Salvador (Zona Rosa), you'll be within a 5-minute drive of Multiplaza and Monumento al Salvador del Mundo. This hotel is 1.8 mi (2.9 km) from La Gran Via Shopping Center and 2.6 mi (4.2 km) from U.S. Embassy in San Salvador.

Make yourself at home in one of the 19 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
  • Minimal age
    18
  • Optional fees
    • Late check-out fee: USD 25 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Monumento a la Revolución 0.6 km / 0.3 mi
Museo de Arte de El Salvador 0.6 km / 0.3 mi
President Theater 0.6 km / 0.4 mi
Olivos Plaza 0.7 km / 0.4 mi
Bambu City Center 0.9 km / 0.6 mi
CRAFT Basilea 1 km / 0.6 mi
Las Azaleas Shopping Center 1.1 km / 0.7 mi
National Museum of Anthropology Dr. David J. Guzman 1.2 km / 0.7 mi
El Arbol de Dios 1.6 km / 1 mi
Multiplaza 1.7 km / 1.1 mi
Centro Cultural de España en El Salvador 1.8 km / 1.1 mi
Embassy of Spain 1.8 km / 1.1 mi
Embassy of Italy 1.9 km / 1.2 mi
Ceiba de Guadalupe 1.9 km / 1.2 mi
Mercado Nacional de Artesanias 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 19
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
Show 3 more facilities & services
  • TV lounge
  • Breakfast
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hotel Citlalli

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO DOUBLE BEDSDouble or Twin • TWO DOUBLE BEDS • 1 Bedroom • 19 m²DBT.2D
    Double or Twin TWO DOUBLE BEDSPhoto unavailable8 photos

    Hotel Citlalli

    Double or Twin TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2D

    Room amenities

    • Direct dial telephone
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Toiletries
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Hotel Citlalli

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Hotel Citlalli

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Hotel Citlalli

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ONE BEDROOMQUADRUPLE • ONE BEDROOMQUA.B1

    Photos are not available for this room type.

    Hotel Citlalli

    QUADRUPLE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Citlalli

9.4
Excellent
386 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Elvis
Staff was great and in the heart of everything..great location.
Partner
10/10
Exceptional
13 Jul 2026
William
Excellent hotel, well located, friendly staff, lots of hot water. Breakfast, small but adequate. Rooms vary in quality. I stay here regularly when in Salvador. Good value.
Self
10/10
Exceptional
05 Jul 2026
Moises
Muy limpio, desayuno abundante y a la carta. Cuartos con aire, tv, agua caliente y muy limpio. El staff muy atento. El único detalle no tiene elevador y tiene varias escaleras.
Friends
10/10
Exceptional
02 Jul 2026
Ismael
Very nice place close to everything. Staff are very friendly
Self
10/10
Exceptional
01 Jun 2026
jose Manuel
This hotel was clean, the stuff super polite and it's located by some restaurants and shopping center
Definitely recommend it
Family_with_children
10/10
Exceptional
16 May 2026
Jacklyn
The room was comfortable and clean. Staff were exceptional. Walkable to the art museum and other great sights, restaurants and shopping. Exceptionally value!
Friends
10/10
Exceptional
13 May 2026
William
I always stay at Hotel Citlalli when in El Salvador.It is clean, well located, lots of hot water and a good value. Breakfast could be more generous and extended to 10:00 am. I recommend it highly.
Self
10/10
Exceptional
01 May 2026
Isaac
Everything was good actually being my first time in El Salvador but it is right next to a bar so there will be music but hotel was 10/10
Family
10/10
Exceptional
28 Apr 2026
Dilian C
That please was wonderful the staff very help, I stay again
Family
10/10
Exceptional
27 Apr 2026
Aura
The staff were very friendly and helpful, I had some medication that needed to be in a fridge and the staff accommodated moving a small fridge to our room . Also they served us a very delicious complimentary breakfast. I highly recommend this hotel close to a lot of restaurants and nightlife.
Family
10/10
Exceptional
20 Apr 2026
Carlos
muy bonito el hotel y buen servicio, gracias.
Family
10/10
Exceptional
11 Apr 2026
Jacqueline
Staff
10/10
Exceptional
09 Apr 2026
Francisco
Tuve una muy buena experiencia. Fue una reserva de último momento y todo salió perfecto. La habitación estaba limpia y cómoda, el personal fue muy amable. Hizo mi viaje a San Salvador mucho más fácil. Lo recomiendo.
Partner
10/10
Exceptional
04 Apr 2026
César
Clean room. Nice bed.
Friends_and_family Family
8/10
Excellent
23 Mar 2026
Nicole
My biggest concerns when booking were the noise complaints and the parking situation. Parking was perfect for the week we were there; like 4 cars fit in the front and they also have more space in the backyard area. I would rate the place more of a 3.85 than a 4 because the noise levels and lack of insulation were a problem + they should provide more toilet paper, a clothing iron, and hair dryer. I was not thrilled about the loud club that blasts music from blocks away on the weekends and you can also hear every conversation outside of your bedroom door. We were usually tired so we weren’t woken up per se, but the noise was there. The room and hotel themselves very clean though the bedding may have had a few hairs.

Overall, this hotel worked for my partner and I to sleep and shower and take off to other parts of the country every morning and the staff was kind. But I don’t think we’re cut out for “boutique” hotels, though that’s more of a personal realization lol.
8/10
Excellent
04 Mar 2026
Thomas
Good place to stay in San Salvador. Staff very nice and helpful. It is very clean and quiet. Small and could use a few amenities like lotion, maybe a mirror outside the bathroom. Overall we were happy with our stay.
10/10
Exceptional
28 Feb 2026
Konner
Clean rooms, good location
Self
6/10
Pleasant
22 Feb 2026
Thomas
Good location and good breakfast but noisy at night from local dance clubs and air conditioner did not work.
Family_with_children
10/10
Exceptional
10 Feb 2026
Samuel
The room was very clean, the shower head had good pressure, and the breakfast is absolutely amazing.

The staff were very courteous and hospital. They were all very helpful and I can’t recommend this place enough for someone who is traveling on a budget but wants a nice, clean, safe place to stay.

Also, the drinks/snacks they have available for purchase are very affordable.

The staff was also very knowledgeable and helped me book travel to and from the city. The staff were absolutely fantastic.
Leisure Self
6/10
Pleasant
04 Feb 2026
William
yes
10/10
Exceptional
23 Jan 2026
Magda Isabel
Convenientemente ubicado
Business Partner
10/10
Exceptional
23 Jan 2026
Helio
Excellent
10/10
Exceptional
15 Jan 2026
JOSEPH
Excellent location. Great service and price. AC and shower were perfect
Self
2/10
Poor
13 Jan 2026
Matt
I arrived here after a late flight. The hotel was very ok, more like a hostel than a hotel. I got to my room and the bedding was terrible and the a/c unit was directly over the bed, so as I started to try and sleep I felt like I was getting sick, and it was too hot with it not on. I had it on 25 Celsius and it was still freezing.

Starting at 12am, music came on from a club next door and my room and bed were literally shaking. It was Christmas Eve which I later learned is a big party night, but I literally felt like my bed was inside the club. After not being able to sleep at all at 3am I asked the front desk what to do, and they showed me another room that was also shaking. The music was going on until 7am when I left for my tour. I asked them to refund both my second night, and the night I just stayed. They did let me get out of the second night, but refused to refund me for the first night because it was not their fault. This hotel should either not be open on big celebration nights, or needs to significantly improve the sound attenuation. I’ve been to over 60 countries and hundreds of hotels and hostels, and this was the most uncomfortable experience I’ve ever had and it is ridiculous that they would not refund me for a night I literally could not sleep.
10/10
Exceptional
10 Jan 2026
Jessie
Las habitaciones, las instalaciones cel desayuno. Todo muy bueno.
Leisure Family
10/10
Exceptional
06 Jan 2026
Maria Gabriela
Excellent location, service and overall value . Totally recommend.
Leisure Family
10/10
Exceptional
05 Jan 2026
Samantha
The rooms were great! Warm water and great water pressure.
Leisure Friends
10/10
Exceptional
29 Dec 2025
Berta
Staff was very attentive. Breakfast was great!
10/10
Exceptional
29 Dec 2025
Melanie
The staff was so friendly and helpful . The room we have was very clean, spacious and it has all the amenities we needed. Breakfast was plentiful and there were options for my young children . Also very close to coffee shop, restos and art museum , all walkable. Would stay here again for sure ! Thank you to all of the wonderful staff .
Leisure Family_with_children
10/10
Exceptional
27 Dec 2025
Marianne
Room was very clean, confortable and staff really kind.
Partner
10/10
Exceptional
14 Dec 2025
Mario
Great hotel! Friendly and helpful staff, in a great area with A LOT of restaurants and coffee shops walking distance. Nice, clean and spacious room. They have parking available though is a very safe area, so parking on the street is no problem. Great full breakfast included (several options on the menu) - We will be staying here next time!
Leisure Family_with_children
6/10
Pleasant
14 Dec 2025
gopinath
Not like a real hotel but breakfast option is good.
More like a bed n breakfast with some hotel option.
Leisure Family
10/10
Exceptional
10 Dec 2025
carlos
This place is a gem!!! Great place
Self
8/10
Excellent
07 Dec 2025
Henry
The breakfast is good the shower is great they have hot water which is good
Partner
10/10
Exceptional
04 Dec 2025
William
Room was spotless. Staff friendly. Location excellent. Plenty of hot water. Nice breakfast.
10/10
Exceptional
07 Oct 2025
Ricardo
This is my favorite spot to stay. Love it.
10/10
Exceptional
05 Oct 2025
Kathya
Muy bien ubicada, instalaciones en buenas condiciones. La señorita Karla muy amable todo el tiempo
Leisure Partner
10/10
Exceptional
30 Aug 2025
Carmen
It was my second time staying at these place never disappoint def my first option when I travel to El Salvador, fully recommended if you want to stay in a good area and easy to move around there's restaurant, bars, cafes just walking distance .
Leisure Family
10/10
Exceptional
13 Aug 2025
William
Excellent experience. Everything was perfect. Great location. Comfortable beds. Plenty of hot water. Exceptionally clean. Very nice breakfast. Friendly staff.
Very safe area. After visiting 118 countries, it is one of the finest small hotels I have ever stayed in. Highly recommend.
Business_and_leisure Self
6/10
Pleasant
04 Aug 2025
Bulmaro
Ok
10/10
Exceptional
03 Aug 2025
Manuel
Everything went very good. Boutique hotel that is clean and perfect location
Business Self
6/10
Pleasant
21 Jul 2025
katherine
I did like the location very convenient, but at night was noisy.
Leisure Self
8/10
Excellent
20 Jul 2025
Angie
Needs a refrigerator in the room. Hard to find the location on google maps. Not too crazy about the surrounding area.
Leisure Partner
10/10
Exceptional
19 Jul 2025
Monica
Air Conditioning and hot water worked as promised. Super clean and the breakfast was awesome!
Leisure Family_with_children
10/10
Exceptional
19 Jul 2025
Launelly
Muy bonito el hotel y cerca de muchas zonas
Leisure Friends
10/10
Exceptional
18 Jul 2025
Jose
The hotel rooms are large. Staff was very helpful.
Leisure Family_with_children
10/10
Exceptional
27 Jun 2025
Esther
Everything was perfect
Family_with_children
10/10
Exceptional
24 May 2025
Alex
Everything was excellent except for the parking situation. There was limited parking and the attendant wouldn’t let us park in front. He said that he was reserving the spot for someone else. It was like that several nights ago ven though we didn’t really see anyone parked there.
Leisure Family
10/10
Exceptional
03 May 2025
Jenie
Cozy very clean hotel boutique!
Leisure Family
10/10
Exceptional
24 Apr 2025
Raquel
Excelente desde el ingreso hasta la salida. Todo en orden y muy limpio. La decoración muy exquisitaTodo el personal muy servicial y atento a lo que necesitabamos. En el desayuno nos proporcionaron opciones y estaba muy rico, a parte que fueron muy considerados con mis hijos preguntandoles sobre sus gustos personsles.
Friends_and_family Family
10/10
Exceptional
08 Apr 2025
Nancy
Property and rooms were clean
Leisure Family
10/10
Exceptional
19 Mar 2025
Daniel
Hotel was modern, staff were welcoming. The room was clean.
We had missed breakfast by 30 minutes and the staff went above and beyond and served us our breakfast.
Leisure Friends
10/10
Exceptional
28 Feb 2025
Thomas
Lovely little hotel. We were comfortable and enjoyed the delicious breakfasts.
10/10
Exceptional
24 Feb 2025
Esteban
Great location
8/10
Excellent
05 Feb 2025
Mubashar

Decent place to spend a day or 2 at an economic pr

It was a nice hotel, more like converted from a big house but it was clean and had all the amenities. A window in the room would have been nice though. Staff was helpful.
Self
8/10
Excellent
01 Feb 2025
Verified traveler

Great Place to Stay, but Some Things Should Change

I visited for the Plan ₿ Forum, which took place in the Sheraton hotel nearby. My room was small, but I was on my own and traveling light, so I didn't need much. I was very impressed with the quality of the shower, though. The reason why I gave Hotel Citlalli 4 stars instead of 5 is because the water they had in the main lobby was not included in the price (they should add a water dispenser with a large jug in the lobby, so tenets can fill up their water bottles freely), and because the hotel does not accept bitcoin for payments. The staff were amazing, my room was always clean and smelling nice when I returned to it, and the hotel's overall quality was quite good. So if it weren't for having to pay for water, and the fact that they don't accept bitcoin, I would have given 5 stars.
Business
10/10
Exceptional
27 Jan 2025
Michelle Astrid
I loved it staying here. It was nice and the staff was super friendly and helpful. I’ll come back here again
Leisure Self
10/10
Exceptional
18 Jan 2025
CARLOS
Excellent facilities, good breakfast and incredible staff. The area is very safe for walking and with dining options nearby.
Leisure Partner
10/10
Exceptional
15 Jan 2025
Doris
I loved the room was always clean. The staff was friendly and willing to help. The area was safe. Very nice property.
Business_and_leisure Self
10/10
Exceptional
05 Jan 2025
Wilmer
Great service, very clean
10/10
Exceptional
02 Jan 2025
Janeth
N/A
Leisure Friends
10/10
Exceptional
31 Dec 2024
Delmy
Overall a clean facility, staff is very pleasant and available to help with any needs. the backside of the hotel dirty/disgusting with brown stains on wall. Pillows and mattresses on the very firm side for my liking.
10/10
Exceptional
20 Dec 2024
Natalie
Muchas gracias por todo. La mejor opción para viajes de negocios
Business_and_leisure Self
10/10
Exceptional
20 Dec 2024
Asael
Highly recommend
10/10
Exceptional
14 Dec 2024
Joao
Very nice clean place to stay close to the downtown area. Love it. Thanks
Leisure Friends
10/10
Exceptional
13 Dec 2024
Tyler
I like the convenience and walkable
10/10
Exceptional
07 Dec 2024
Jonathan

Amazing Stay

The staff was super friendly especially Blanca in the morning serving breakfast. She’s extremely attentive in way that isn’t overwhelming and very friendly. All of the front desk staff were very friendly and always said hi. The entire stay was really great. A great area to walk around and see. Lots of restaurants and little places to view.
Friends_and_family Friends
10/10
Exceptional
03 Dec 2024
Richard

Great small hotel

Great small hotel in a nice quiet neighborhood close to the art museum and the presidential theater.
Self
8/10
Excellent
30 Nov 2024
Brendan
Very nice, convenient, affordable option.
Leisure
10/10
Exceptional
23 Nov 2024
Maria
It’s nice quiet and very clean hotel ..
Leisure Self
10/10
Exceptional
22 Nov 2024
Verified traveler
Very clean newly renovated hotel tucked away n a very safe friendly area. Staff friendly and breakfast good.
Partner
10/10
Exceptional
09 Nov 2024
Natalie
Excelente ubicación para los que vemimos de negocios o de paseo por nuestro querido San Salvador, en El Salvador.
Business_and_leisure Self
10/10
Exceptional
27 Oct 2024
Brian
The staff was friendly and the breakfast was good.
Leisure Friends
10/10
Exceptional
11 Oct 2024
Linda
Excellent ,clean
Business_and_leisure Partner
10/10
Exceptional
15 Sep 2024
Gabriella
Everything great.
10/10
Exceptional
12 Aug 2024
Jon
Todo muy bien.
Leisure Family
10/10
Exceptional
03 Aug 2024
betty
Property is very clean and friendly staff
Business_and_leisure Family
10/10
Exceptional
20 Jul 2024
Antonio
Un lugar muy seguro y tranquilo con desayuno a la carta incluido. Excelente servicio de empleados y habitación muy cómoda
Leisure Partner
10/10
Exceptional
18 Jul 2024
Malgorzata
Nice little hotel decorated with good taste.
The passage to the parking on the back is extremely, ridiculously tight. Other than that it was good
Leisure Family_with_children
10/10
Exceptional
15 Jul 2024
Cory
Need a fridge in the rooms.
Leisure Family
10/10
Exceptional
14 Jul 2024
Roger
Great hotel, clean, hip, comfortable, near restaurants, night life, shopping and Gran Villa; will definitely stay here again.
Leisure Family
10/10
Exceptional
13 Jul 2024
Laura
Very nice boutique hotel with organic market & a healthy-food restaurant. Very convenient location near shopping mall, museum of art and national theatre as well as restaurants and other shops
Leisure
8/10
Excellent
11 Jul 2024
Andrea
I like the place and the location
Leisure
10/10
Exceptional
08 Jul 2024
Susan
Good for the money. Decent area. Many restaurants .
Leisure Self
8/10
Excellent
04 Jul 2024
Victor
Hotel is good, basic but ok. Good to spend the night.
Leisure Self
8/10
Excellent
03 Jul 2024
Carlos
The hotel is nice and the personal is super friendly.
Leisure Partner
10/10
Exceptional
25 Jun 2024
Anilu
Everything was great, our family and I we all liked it a lot, very clean, the breakfast excellent hot and fresh, and the staff was very friendly. I recommend it 👍😊
Leisure Family_with_children
10/10
Exceptional
17 Jun 2024
Alma
Excellent food!
Business_and_leisure Family
10/10
Exceptional
10 Jun 2024
Yasmin
My friends and I enjoyed our stay. There were 3 of us, so we really appreciated the 3 bed option. The area feels secluded, but is near lots of dining and shopping, and safe. The hotel was very clean, and the staff was super helpful. Hotel Citlalli is near a bar with loud music that plays until about midnight, so if you're a light sleeper, it may not be the best option. Overall, we really enjoyed our stay and would highly recommend.
Leisure Friends
10/10
Exceptional
07 Jun 2024
Jose
Nice place to stay!
Leisure Partner
8/10
Excellent
26 May 2024
Delmy
Clean hotel with good service. Plenty of dining options around the area. Parking can be a bit of a struggle at times.
6/10
Pleasant
10 May 2024
juan
I like it , small rooms , if you are young that is for you , close to bars restaurant, music , noise , food ,safe , parking sucks , 3 stars
Business Self
10/10
Exceptional
09 May 2024
Labdia
.
10/10
Exceptional
06 May 2024
Allan

Nice Hotel in San Benito Area

Very accommodating with our past midnight flight arrival. Although we think there's someone at reception 24hrs, it was very comforting to have them confirm we will be met at arrival.
We had a double room, it had a window but it just opens to the hallway. The room and the property were very clean, the room had a/c, hot water, 32in tv, everything else you need listed in their amenities. The bed and pillows were okay, not the most comfy. We very much appreciated the included breakfast, simple but very good.
The location is far from Centro but a quick Uber away. Having said that, this location is more in the upscale area, and mind you, very close to a lot of mid to higher end bars and restaurants. Be advised of the music from a nearby bar esp if you're a very light sleeper (it didn't bother us rocks lol). There is parking too.
Lastly, all the staff were very nice, friendly, and helpful. We recommend this hotel :D
Partner
8/10
Excellent
21 Apr 2024
Fayez
Excelente Servicio de parte de todo el personal, todo muy moderno. Limpio , moderno. Zona segura.
Leisure Self
10/10
Exceptional
21 Apr 2024
Claudia
Safe and quiet. I forgot my shoes and they saved them for me. Customer service was amazing ⭐️⭐️⭐️⭐️⭐️
10/10
Exceptional
12 Mar 2024
Juana
Muy limpio y personal muy atentos los desayunos deliciosos.
Leisure Partner
6/10
Pleasant
07 Mar 2024
Nathalia
I did not like how noisy it was, you can hear everyone in the morning and also people leaving their rooms and there’s a light switch on the hallway which everyone kept turning on and the light will bother my sleep because there’s a window in the room facing the hallway. If you want to find a place to rest well THIS IS NOT THE PLACE ! Too noisy !!
Leisure Partner
10/10
Exceptional
06 Mar 2024
Mario
nice small hotel, courteous staff, close to many shopping and dining options
Leisure Family
6/10
Pleasant
01 Mar 2024
Yoly Andrea

Dirty sheets

The sheets were dirty when I arrived.
Business

Location & surroundings

Hotel Citlalli
Calle Circunvalacion 298, San Salvador, El Salvador

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Hotel Citlalli

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