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8.4/10Excellent309 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition7.8/10 7.8
Neighborhood10.0/10 10.0
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Izaak Walton Hotel
Everyone staying at this accommodation can make good use of the wireless internet connection available at the public areas of the establishment. Travellers will appreciate the 24-hour reception.
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With a stay at The Izaak Walton Hotel in Ashbourne, you'll be in a national park, within a 10-minute drive of Peak District National Park and Ilam Park. This hotel is 9.1 mi (14.7 km) from Alton Towers and 0.5 mi (0.8 km) from Dovedale National Nature Reserve.
Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:30 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Special Instructions
The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
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Optional fees
- Fee for English breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
- Rollaway bed fee: GBP 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Ilam Park
1.1 km / 0.7 mi
Dovedale National Nature Reserve
1.5 km / 1 mi
Edward and Vintage
3.8 km / 2.3 mi
Tissington Hall
4.5 km / 2.8 mi
Glass at the Barn
4.5 km / 2.8 mi
Peak District National Park
5 km / 3.1 mi
The Regent Theatre
10.5 km / 6.5 mi
Saint Oswald's Church
10.7 km / 6.6 mi
Pipes in The Peaks
11.9 km / 7.4 mi
Carsington Water
12.5 km / 7.7 mi
Ashbourne Golf Club
12.8 km / 7.9 mi
Peak Wildlife Park
13.7 km / 8.5 mi
Whiston Hall Golf Club
14.5 km / 9 mi
Alton Towers
14.7 km / 9.1 mi
Skyride
16 km / 10 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 37
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Garden
- Concierge
- Newspapers
- Luggage room
Show 7 more facilities & services
- Clothes dryer
- Bar
- Restaurant: 2
- Meeting room
- Picnic
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about The Izaak Walton Hotel
100
reviews shown
Gary
This ‘hotel’ is still taking booking yet it is closed down and has been these last three months - avoid at all cost - we booked arrived to find it closed ended up at the Fenny Benton Hotel instead - very nice, good food, good hospitality, polite helpful staff
Sama
Location was perfect & the hotel looks nice, although needs a bit of updating. Breakfast was very limited especially if a person doesn't like cooked breakfast, there wasn't anything else to eat apart from 2/3 types of cereals.
To take a shower was an absolute nightmare as the shower head & knob was very old. Water pressure was awful which meant I couldn't stand under the shower head so I had to do everything single-handed. A quick shower turned to a very long one!
Cleanliness was not great as spiders & spider webs were in many places of the room.
Heating would not come on when needed as they set it a timer for it
Reception never answer the phone whenever we rang, when we go to reception there were 2 people there!!
To take a shower was an absolute nightmare as the shower head & knob was very old. Water pressure was awful which meant I couldn't stand under the shower head so I had to do everything single-handed. A quick shower turned to a very long one!
Cleanliness was not great as spiders & spider webs were in many places of the room.
Heating would not come on when needed as they set it a timer for it
Reception never answer the phone whenever we rang, when we go to reception there were 2 people there!!
Jonathon
Good-sized room with lovely view. Good hot breakfast.
David
Old fashioned hotel in a spectacular setting
Lovely location. Good bedroom. Poor bar with very poor choice and disappointing restaurant.
Peter
The views of Dovedale were superb and the position of the hotel idyllic with easy parking.
Dinner and breakfast were not high standard and the only waitress was rushed off her feet.
Generally pleasant and helpful Staff.
Dinner and breakfast were not high standard and the only waitress was rushed off her feet.
Generally pleasant and helpful Staff.
Peter
Quirky
Very quirky and dated needs a complete refurb. Great location
Verified traveler
Pleasant and relaxed stay
Full Breakfast , location excellent for walking
Bedrooms big historic hotel
Bedrooms big historic hotel
Keith
Disappointed
Restaurant closed and no other in village. We were not told about this despite booking on the morning of our stay.
Breakfast very poor, poor sausages,lack of eggs, my wife did it get gluten free bread despite prior notice.
Room on ground floor no sound proofing, people upstairs sounded like they were in your own room.
We have had lovely stays here before so very disappointed.
Breakfast very poor, poor sausages,lack of eggs, my wife did it get gluten free bread despite prior notice.
Room on ground floor no sound proofing, people upstairs sounded like they were in your own room.
We have had lovely stays here before so very disappointed.
John
Great location in Dovedale. One bedside lamp was broken
nicola
We stayed here last year and the staff were different and a pleasure to be around.
The food was much better last year and there was more choice.
The hotel needs a makeover in our opinion
The food was much better last year and there was more choice.
The hotel needs a makeover in our opinion
Verified traveler
Running on a shoe string
Awful menu choices,only in the bar area not the restaurant. One man running around doing everything,hence,the very slow service. Food was cold. Breakfast was worse,there was a permanent cry of \"no eggs\" staff were kind but not up to catering for a hotel full of guests. Shower was noisier that a pnematic drill and when using it there was tap no water! The TV didn't work as a TV only as a radio in the morning . The cups in the room were dirty.Beautiful views ! I came a few years ago and can't imagine that it will still be here in another couple. Running on a shoe string,about to snap!
richard
Only a 5 minute walk to the stepping stones.
Lynne
Beautiful area fantastic views
Laura
Need more staff and a bit of TLC
In need of some tlc
Room was nice and spacious- old fashioned furniture, boiling hot - apparently pipes run under the rooms which they cannot control the temperature of.
A fan provided but of little use. Evening meal was nice although lack of staff meant a long wait for everything.
Breakfast buffet average
Room was nice and spacious- old fashioned furniture, boiling hot - apparently pipes run under the rooms which they cannot control the temperature of.
A fan provided but of little use. Evening meal was nice although lack of staff meant a long wait for everything.
Breakfast buffet average
Robert
Booked for a two day stay with bed and breakfast which was paid for. Second Morning we were told the cook failed to turn up so no cooked breakfast. Asked for a refund to
no avail. Staff did not seemed bothered. Told by other guests staying this happens often so will not be staying again
no avail. Staff did not seemed bothered. Told by other guests staying this happens often so will not be staying again
Paul
The hotel is in a most perfect location and is lovely inside too.
Sadly the hotel is not operating to its full potential and there is a number of very serious issues to be resolved.
As my family have owned and operated hotels and I was chef in London for 25 years. The evening menu was mainly redacted only a few choices of a pie, fish, scampi or Cumberland sausage. Main course took 2.5 hours. There was no chef and no gas .
Our breakfast in the morning was cancelled as the reason was given as owners son was exhausted ! There was no reception staff just a sign saying No Staff open at 11.00 am ! A Restaurant staff member ( only 1) apologised and said due to no planning there wasn't even a continental breakfast ham/cheese etc which could have been easily been set up.
This was our wedding anniversary morning so very sad, especially in such a lovely location and what it could offer if properly managed.
A sign was put up no restaurant in the evening. So we had to eat somewhere else. Another group of 25 guests family reunion also had to eat out. When we all came back , there was a chef however guests had not been informed. We got back to the bar at 10.00 got one drink then the staff apologised as they were ordered to close. We said a party of 25 guests was following us back for evening drinks but the staff said they couldn't do anything !. The second morning there was some breakfast available poorly cooked sadly but at least it was something. Awaiting refunds and explanation.
Sadly the hotel is not operating to its full potential and there is a number of very serious issues to be resolved.
As my family have owned and operated hotels and I was chef in London for 25 years. The evening menu was mainly redacted only a few choices of a pie, fish, scampi or Cumberland sausage. Main course took 2.5 hours. There was no chef and no gas .
Our breakfast in the morning was cancelled as the reason was given as owners son was exhausted ! There was no reception staff just a sign saying No Staff open at 11.00 am ! A Restaurant staff member ( only 1) apologised and said due to no planning there wasn't even a continental breakfast ham/cheese etc which could have been easily been set up.
This was our wedding anniversary morning so very sad, especially in such a lovely location and what it could offer if properly managed.
A sign was put up no restaurant in the evening. So we had to eat somewhere else. Another group of 25 guests family reunion also had to eat out. When we all came back , there was a chef however guests had not been informed. We got back to the bar at 10.00 got one drink then the staff apologised as they were ordered to close. We said a party of 25 guests was following us back for evening drinks but the staff said they couldn't do anything !. The second morning there was some breakfast available poorly cooked sadly but at least it was something. Awaiting refunds and explanation.
Clive
Izaak Walton
Staff were helpful and friendly, breakfast was very good and the bed was comfy... Location was superb
Garrie
Poor service
Stayed before and it was good but this time the service in the restaurant was abysmal!! We had to wait more than 2 hours for food!!!!!!!!
Ian
We had booked 3 rooms for 2 nights, for a family wedding. We had made a reservation in the restaurant for 15 of us on the Friday evening.
Check in was interesting. The chef checked us in and asked us to pay up front (“because people sometimes leave without paying”). This wasn’t an issue but my Daughter and her family had checked in earlier and not been asked to do so. Maybe we looked dodgy!
I explained we had a dinner reservation for 15 people and had been expecting a menu to pre order from when I made the booking, but had not received anything. He printed one out for me and I was able to message everyone and confirm orders ahead of the meal.
We decided to have some drinks in the garden but there were a lot of wasps and used glasses on empty tables. The service at the bar was very slow and not being served by experienced bar staff. My husband noted the girl behind the bar was the one doing housekeeping.
The meal was a bit of a nightmare. The table had been booked for 7:30 and we arrived to an empty restaurant with our table set up. We wanted to order some drinks but there was no one around so my husband returned to the bar and ordered the dinner drinks there. After a very long wait, some of the starters arrived. We were still waiting for a sharing starter after everyone else had finished their starters. They eventually arrived but the fries and bread were missing. Again we had to wait for a member of staff to appear before we could ask if they were going to turn up. The wai
Check in was interesting. The chef checked us in and asked us to pay up front (“because people sometimes leave without paying”). This wasn’t an issue but my Daughter and her family had checked in earlier and not been asked to do so. Maybe we looked dodgy!
I explained we had a dinner reservation for 15 people and had been expecting a menu to pre order from when I made the booking, but had not received anything. He printed one out for me and I was able to message everyone and confirm orders ahead of the meal.
We decided to have some drinks in the garden but there were a lot of wasps and used glasses on empty tables. The service at the bar was very slow and not being served by experienced bar staff. My husband noted the girl behind the bar was the one doing housekeeping.
The meal was a bit of a nightmare. The table had been booked for 7:30 and we arrived to an empty restaurant with our table set up. We wanted to order some drinks but there was no one around so my husband returned to the bar and ordered the dinner drinks there. After a very long wait, some of the starters arrived. We were still waiting for a sharing starter after everyone else had finished their starters. They eventually arrived but the fries and bread were missing. Again we had to wait for a member of staff to appear before we could ask if they were going to turn up. The wai
Giles
Great location for an hotel. Probably severely understaffed. Man on reception went off with another couple to sell them a room without even acknowledging me. Another guy turned up, said he was new manager. I asked about the fishing. He said there was no fishing!!! First man came back and showed him the day tickets and pointed me in general direction of the river and pointed me up the stairs to my room. When it came to check out there was nobody on reception. He seemed to be cooking the breakfast and didn’t appear when asked. A chambermaid took my payment for the fishing. The room had been paid for in advance via Expedia which seemed to flummox them. The room was ok but the shower screen leaked all over the floor (room 15). As for the fishing, this was challenging and not helped by the dogs and people in the river on the far bank where there is a footpath. Not worth the £40 it cost. I don’t think I’ll be hurrying back which is a shame.
Trevor
Beautiful views from the room , large comfy bed , easy access to dove dale
Alan
Setting & scenery fantastic, the rest pretty poor. While the bar staff were attentive other staff were poor failing to provide basic information (like where to eat - the restaurant was shut) & showing little interest in doing their job or being attentive to residents. Breakfast was the poorest I've ever experienced in terms of quantity & quality. No croissants, pastries, fresh fruit. Yoghurt reused for a second breakfast after being left out in the heat on our first day. Had to ask for bread & hot food to be replenished. On checking out was told we owed money despite paying in advance & the hotel operating a pay as you go policy which meant food & drink had to be paid for when ordered/consumed.
Giving the hotel 2/5 is being generous.
Giving the hotel 2/5 is being generous.
Verified traveler
Hotel prime rural position, great view from comfortable bedroom although we did pay the upgrade fee for this, clean, part friendly, sadly lacking apparently cuz Monday andTuesday chef day off and lets say unique staff that were available
Margaret
Great
Best location in the dales. Room with a view! Very comfortable and good sized bedroom. Nice food. Friendly staff. Lots CV of parking
kevin
food was terrible, owner not got a clue how to run a hotel in a prime location ,manager was good and went out of his way to sort any problem out. .location was excellent for walkers .king size rooms good bed comfortable.
they have lost there chef and a-la-carte menu not available as advertised just bar meals if you want to wait for ages
and no afternoon tea
they have lost there chef and a-la-carte menu not available as advertised just bar meals if you want to wait for ages
and no afternoon tea
Malcolm
Every body tries very hard, but yjey do need a good chef
Anne
Very pleasant hotel. Room spotless and comfortable. Wifi terrible but that is a small point. The kitchen was closed while we were there but breakfast was supplied although dinner not an option which was a pity. Lovely location and excellent waiters - very helpful and friendly.
Theresa
Beautiful location but service was slow
We had a lovely stay for one night. The hotel location is stunning and we were delighted to see this on arrival.
We had a room with a beautiful view but the interior of the hotel was comfortable but quite dated.
Dinner was delicious but we waited a long time for it.
Breakfast was ok but we had to go and look for cutlery and ask for coffee as it wasn’t replaced.
Overall it was ok and we would return.
We had a room with a beautiful view but the interior of the hotel was comfortable but quite dated.
Dinner was delicious but we waited a long time for it.
Breakfast was ok but we had to go and look for cutlery and ask for coffee as it wasn’t replaced.
Overall it was ok and we would return.
Carol
Hotel in a beautuful location
Rachel
Fantastic location ...but would stay elsewhere!
Absolutely beautiful location. Lovely walks from the door. Last stayed here back in May 2019 and couldn't wait to return. We booked for two nights.
The bed was comfy and we had a nice view towards Thorpe Cloud. Nice selection of drinks from the bar, and prices reasonable. Bacon and sausage were nice quality at breakfast. There was a small selection of mini boxed cereals, pots of yoghurt, cooked breakfast items, bread, butter and a couple of preserves.
Shower gel , body lotion, hand soap and shampoo in the bathroom. Towels nice and soft. Tea and coffee facilities in room. Very small digital TV, but worked fine.
We couldn't think of any more positives.
We would probably stay elsewhere in future should we come back to this area as, unfortunately, the hotel appears under different management now.
There was zero customer service. No one seemed to bother, with guests appearing low on staffs agenda.
Meals overpriced for sub standard food, and served in bar area. Staff did nothing despite food being inedible. 10 minutes of opening hot food ran out. No dairy free or gluten free options. Staff didn't know what porridge was when asked. Had to ask for plates and cutlery. Toaster didn't work.
Room needed a good clean and looked part decorated and shabby. Dirty cutlery left on floor in restaurant, tables left uncleared whilst guests were looking for tables. Such a shame how down hill it has got.
We had a lovely meal at a nearby location the following day.
The bed was comfy and we had a nice view towards Thorpe Cloud. Nice selection of drinks from the bar, and prices reasonable. Bacon and sausage were nice quality at breakfast. There was a small selection of mini boxed cereals, pots of yoghurt, cooked breakfast items, bread, butter and a couple of preserves.
Shower gel , body lotion, hand soap and shampoo in the bathroom. Towels nice and soft. Tea and coffee facilities in room. Very small digital TV, but worked fine.
We couldn't think of any more positives.
We would probably stay elsewhere in future should we come back to this area as, unfortunately, the hotel appears under different management now.
There was zero customer service. No one seemed to bother, with guests appearing low on staffs agenda.
Meals overpriced for sub standard food, and served in bar area. Staff did nothing despite food being inedible. 10 minutes of opening hot food ran out. No dairy free or gluten free options. Staff didn't know what porridge was when asked. Had to ask for plates and cutlery. Toaster didn't work.
Room needed a good clean and looked part decorated and shabby. Dirty cutlery left on floor in restaurant, tables left uncleared whilst guests were looking for tables. Such a shame how down hill it has got.
We had a lovely meal at a nearby location the following day.
David
Friendly Staff In A Quirky Hotel
A quirky little spot with bags of character — and just as many creaky floorboards. The staff were warm and welcoming, and our room was spotless, although any notion of soundproofing seems to have been more of a suggestion than a feature. Expect to become well-acquainted with your neighbours’ late-night coughs and early morning floorboard sprints.
The hotel itself has a certain quaint charm, the kind that teeters between “authentically rustic” and “in need of a modest refurb”. A lick of paint and a few modern touches wouldn’t go amiss.
The bar food was a mixed bag — the pie and mash was genuinely enjoyable, while the burger looked like it had done a short stint in prison before making its way to our table. Edible, just not… uplifting.
Fortunately, we had a decent Hotels.com discount, which made the stay feel like fair value. Without it, the price tag — particularly for food and drink — would have been hard to justify for what is, in essence, a perfectly average experience with a side of charm.
The hotel itself has a certain quaint charm, the kind that teeters between “authentically rustic” and “in need of a modest refurb”. A lick of paint and a few modern touches wouldn’t go amiss.
The bar food was a mixed bag — the pie and mash was genuinely enjoyable, while the burger looked like it had done a short stint in prison before making its way to our table. Edible, just not… uplifting.
Fortunately, we had a decent Hotels.com discount, which made the stay feel like fair value. Without it, the price tag — particularly for food and drink — would have been hard to justify for what is, in essence, a perfectly average experience with a side of charm.
Jane
The location of the hotel is lovely. Once there some interesting places are within walking distance - Dovedale and Ilam for example.
Verified traveler
Comfortable room though squeaky doors and broken chair. Bar food pricey but ordinary, breakfast sufficient but below expectations. Friendly and helpful staff. Beautiful setting in magnificent surroundings.
Anita
The property was charming and fantastic location. The food, however was very basic, both dinner and breakfast.
ferd
Nice and comfortable location is perfect to stay in.
Good view all around.
Good view all around.
David
Well located hotel within beautiful countryside, room good size and clean, breakfast OK but dinner menu very restricted -- ordered steak & ale pie but received chicken pie, offered a complimentary dessert but actually charged for it.
Simon
The location is superb but the hotel does not match this. The staff are reasonable, the food is very expensive for not much quality or quantity and the place is tired. Coupled with problems in checking out it was nice but we will likely not return.
Jo
A must for anyone visiting Ashbourne and the manifold valley. Lovely hotel with amazing staff. Little dated but full of character. Comfy bed with an incredible view. Great breakfast too x
alison
The hotel is in a fantastic location. If you’re expecting modern and contemporary then think again. It’s an old building but the staff are very nice and it has character.
Peter
A characterful property with a warm and comfortable atmosphere and excellent service. Location is perfect affording great and unspoilt views of dovedale, makes an ideal base for walkers. Would definitely recommend.
John
Comfortable hotel in fabulous location
Comfortable hotel in fabulous location
C
Peak Place
Excellent breakfast, friendly staff, terrific location. Clean, tidy room that could do with a refurb.
Very hard bed!
Close to hill walks as well as Dovedale and The Tissington TrAil
Very hard bed!
Close to hill walks as well as Dovedale and The Tissington TrAil
Marian
Such a beautiful and relaxing setting. A quiet ambient indoor setting to and furnished well. The food was adequate at breakfast and the evening meal was good.
An improvement would be better quality pillows as the ones provided where flat and uncomfortable.
An improvement would be better quality pillows as the ones provided where flat and uncomfortable.
Verified traveler
Rooms very comfortable and clean.Lovely scenic area Excellent chef
Jon
Hotel, restaurant and bar meals all grossly overrated and overpriced. For example, £10 for soup and £12 for a piece of cheesecake on the bar menu.
The breakfast selection was poor; full English and/or cereals. No continental options such as meats, fruits or pastries.
The hotel is very tired looking, with damp areas showing throughout. The rooms are very basic, even though we paid for an executive room. Woken in the night by the noisy shower in the next door room.
Altogether, not the experience we were hoping for. Very disappointed.
The breakfast selection was poor; full English and/or cereals. No continental options such as meats, fruits or pastries.
The hotel is very tired looking, with damp areas showing throughout. The rooms are very basic, even though we paid for an executive room. Woken in the night by the noisy shower in the next door room.
Altogether, not the experience we were hoping for. Very disappointed.
Graham
We didn't like the menu. And where you could eat sirtain menu items. Much improvement needed. E.g you couldn't have a gammon steak in the restaurant,bar only
Janet Elizabeth
Fabulous walking area - comfortable rooms
Geoffrey
Stayover for the Sheepdog Trials
We both slept well in very comfortable beds.
My average scores reflect the draughty and cool Derwent Bar which reduced the pleasure of a pre-Dinner drink.
My wife’s diet is restricted and she was allowed to order the Haddock and Chips in the Restaurant - sadly - no Mushy Peas.
My choice of the Lamb Rump proved to be mediocre and as such well over-priced at £30.
We enjoyed sharing the Cheeseboard which was enough for two.
The Waitress was helpful and very pleasant.
Breakfast OK but limited choice of Cereal.
My average scores reflect the draughty and cool Derwent Bar which reduced the pleasure of a pre-Dinner drink.
My wife’s diet is restricted and she was allowed to order the Haddock and Chips in the Restaurant - sadly - no Mushy Peas.
My choice of the Lamb Rump proved to be mediocre and as such well over-priced at £30.
We enjoyed sharing the Cheeseboard which was enough for two.
The Waitress was helpful and very pleasant.
Breakfast OK but limited choice of Cereal.
MAHENDRA
Poor quality hotel in good location
The only thing going for this hotel is its location. The rooms, staff service, are poor. AA 3* is very generous. Everything seems to be very basic.
Heather
Would recommend
Everything about our one night stay was perfect. The location and views were great. Staff were helpful and friendly. Evening meal in bar was great as was breakfast in morning. Bedroom overlooked hills and was comfy and spacious.
Verified traveler
Lovely staff, amazing hotel and amazing views
Susan
The location is wonderful. The staff are pleasant. Breakfast was fine afternoon tea scones were delicious.Evening meals were disappointing.
Mark
The location was lovely and so was the hotel itself beautiful view from our room and food was very good.
Just a couple of niggles which was a shame and let it down, we felt the staff were quite arrogant, we specifically booked a table early to sit in a window seat. However a booking for 10 took priority and they totally changed the layout of the room, this after we had already spent over £50 on drinks.No apology no alternative just it is what it is. The prices of the drinks changed we were charged 3 different prices for the same drinks whicy was disappointing.
Finally, we arrived Saturday afternoon and sat next to a couple who had food, our glasses and their plates of leftover food were still outside this morning! when I did take our empty glasses back to the bar there wasn't even a thankyou.
I think that training on politeness and cleanliness needs to be given to certain staff members!
Just a couple of niggles which was a shame and let it down, we felt the staff were quite arrogant, we specifically booked a table early to sit in a window seat. However a booking for 10 took priority and they totally changed the layout of the room, this after we had already spent over £50 on drinks.No apology no alternative just it is what it is. The prices of the drinks changed we were charged 3 different prices for the same drinks whicy was disappointing.
Finally, we arrived Saturday afternoon and sat next to a couple who had food, our glasses and their plates of leftover food were still outside this morning! when I did take our empty glasses back to the bar there wasn't even a thankyou.
I think that training on politeness and cleanliness needs to be given to certain staff members!
Hazel
We stayed at the hotel as we were attending a friends party the staff were all most helpful it was clean and the food was excellent no complaints
pauline
Lovely place to stay. Only criticism was that the coffee was awful. Surely could do better than instant after a meal!
Nigel
A lovely country house hotel in the most beautiful setting. Comfortable beds, and an excellent restaurant.
Verified traveler
Amazing location, could walk straight from the hotel to Dovedale and had a wonderful walk. The bed was so comfortable and the room had a lovely view. We didn't eat at the hotel but did head to the bar. Staff were generally friendly but we were given inaccurate information from staff about ordering lunches which was frustrating and cleaning staff walked in whilst still in bed!
Verified traveler
Excellent short break
Had a lovely weekend break. This is a traditional country hotel, rooms and decor are dated to match the country setting, which we prefer. Hotel was clean, staff were friendly and attentive.
The option of dining in the bar or the restaurant, gave us diversity with evening meals, with menu and price accordingly.
We chose Friday night in the bar and Saturday in the restaurant and the food was excellent on both nights.
We will definitely return, and use this as a base for walking. Hopefully when the weather isn’t as wet or the ground as muddy.
The option of dining in the bar or the restaurant, gave us diversity with evening meals, with menu and price accordingly.
We chose Friday night in the bar and Saturday in the restaurant and the food was excellent on both nights.
We will definitely return, and use this as a base for walking. Hopefully when the weather isn’t as wet or the ground as muddy.
Janet
Fabulous location.
The location is wonderful, it’s peaceful and beautiful and well worth a visit,
The hotel not so good. The service was a bit hit and miss, the barman forgot our drinks and charged us incorrectly. The breakfast waitress was very nice but we didn’t have the most warm welcome.
We felt we were a bit of an inconvenience needing to be served, sort of sit down and wait type of attitude. It could easily be rectified with a little more training, a friendly greeting goes a long way.
The food was expensive, and nothing special, a bit disappointing. (Egg on toast for breakfast, with no butter on the toast which I felt a bit strange.)
The hotel needs an injection of cash to update it, the toilet doesn’t flush properly, the windows rattle, there was a large water stain on the wallpaper, all in all very tired.
We had been looking forward to our visit but sadly it didn’t live up to our expectations.
The hotel not so good. The service was a bit hit and miss, the barman forgot our drinks and charged us incorrectly. The breakfast waitress was very nice but we didn’t have the most warm welcome.
We felt we were a bit of an inconvenience needing to be served, sort of sit down and wait type of attitude. It could easily be rectified with a little more training, a friendly greeting goes a long way.
The food was expensive, and nothing special, a bit disappointing. (Egg on toast for breakfast, with no butter on the toast which I felt a bit strange.)
The hotel needs an injection of cash to update it, the toilet doesn’t flush properly, the windows rattle, there was a large water stain on the wallpaper, all in all very tired.
We had been looking forward to our visit but sadly it didn’t live up to our expectations.
Malcolm
This property is 1st class, staff are so friendly and the food is amazing. Rooms are spotless and we enjoyed the wonderful hill views. We'll be visiting again next time we're in the Peaks
Janet
The staff, food and service were excellent. The hotel is a little tired in places, our room was comfortable and clean, the shower and taps useless.
Steven
excellent as usual, we have stayed at The Izaak on a few occasions and has all way been good.
john
Friendly,welcoming facility and staff. We will return
Nick
The Food and the service at this hotel are definitely it’s plus points and I would rate both the food and staff service 9/10. However it is clear that a revamp of the hotel is required, it’s decor is somewhat dated and with a more contemporary but still in keeping with the age of the building would make this a 9/10 hotel overall. The room had a brilliant view and definitely the main highlight. The shower which, lacked any oomph at all was disappointing after a hard days walking a good strong shower would have been great. Overall though our stay was pleasant and I would still recommend to others. Didn’t think the room price gave the best value . £120-130 would have been a fairer price range.
Stephen
Well worth a visit
Tracey
Perfect setting, the scenery was amazing. A beautiful hotel with its on little quirks. Staff were very helpful. Hotel was very clean and the food was good. Breakfast was lovely as was the lovely lady who served us, thank you 😊
Room was really nice, lovely size, comfortable bed and nice little touches such as coffee, biscuits and toiletries.
If i had to pick a fault the only thing i could say was the shower was very weak other than that it was a lovely place for a relaxing break.
Room was really nice, lovely size, comfortable bed and nice little touches such as coffee, biscuits and toiletries.
If i had to pick a fault the only thing i could say was the shower was very weak other than that it was a lovely place for a relaxing break.
KEVIN
Great Location good food comfortable bed .needs a fride in room and aircon was very warm yet cool outside .coooked breakfast was good but no muesli with cereals and only little boxes of cereals.good to have real ale in bar.overall we did enjoy our stay.
Keith
Lovely stay
Excellent
M
Superb location
Lovely location. Surrounded by fields, hills, cows and sheep. Very quiet. Room was quite comfortable, but TV was very small and too far from the beds to be able to watch properly. Breakfast was good, and they provided plain yogurt when we asked (there was none on the cold buffet). The poached eggs were excellent! Overall it was a bit expensive, but worth paying the extra for the superb location.
Jo
Though in need of some updating the hotel was very clean and we were greeted by extremely polite, friendly and helpful staff. The location of the hotel and surrounding area is absolutely stunning.
I feel bad but unfortunately I can’t give top marks because the spa bath in our bathroom was not working which was very disappointing as I was so looking forward to using it, so had to settle for a regular bath instead.
My husband and I decided to booked the restaurant for our evening meal. I couldn’t fault my meal, from start to finish it was delicious however my husband didn’t share the same opinion which is such a shame.
The view from our room was spectacular, looking out onto huge hills, cows and sheep. Simply breathtaking!
I feel bad but unfortunately I can’t give top marks because the spa bath in our bathroom was not working which was very disappointing as I was so looking forward to using it, so had to settle for a regular bath instead.
My husband and I decided to booked the restaurant for our evening meal. I couldn’t fault my meal, from start to finish it was delicious however my husband didn’t share the same opinion which is such a shame.
The view from our room was spectacular, looking out onto huge hills, cows and sheep. Simply breathtaking!
Frances
We stayed at the hotel for 2 nights. The room was spacious, clean and comfortable. The decor in the hotel is slightly dated. The location is absolutely fantastic, it is set in such beautiful surroundings and we had great views from our room. It was wonderful to be able to walk to the Stepping Stones. We had breakfast and dinner at the hotel, there was plenty of choice in the menu and my food was tasty, but my partner said his dinner was slightly overcooked.
Nicola
Lovely property in a fantastic location with friendly helpful staff.
Jan
Location
Marian
A friendly hotel in an idyllic setting.
Room was clean and very comfortable. Excellent bed so slept well. Large bathroom with good shower but toilet flush was very noisy.
Food was excellent and we ate in both restaurant and bar. Menu was perhaps a little limited if staying for a week.
Views from hotel were amazing and grounds beautiful. Did get busy on sunny days with day trippers.
Staff all friendly and polite.
Would have liked assistance with carrying suitcases upstairs but maybe we needed to ask. There is no lift.
Would highly recommend a stay here.
Food was excellent and we ate in both restaurant and bar. Menu was perhaps a little limited if staying for a week.
Views from hotel were amazing and grounds beautiful. Did get busy on sunny days with day trippers.
Staff all friendly and polite.
Would have liked assistance with carrying suitcases upstairs but maybe we needed to ask. There is no lift.
Would highly recommend a stay here.
James
Great stay
Great place in a stunning location. Amazing staff. Traditional styling and very laid back
Ronald
The property had character and is reasonably well maintained. The grounds are clean and nicely kept. The interior decor was sympathetic to the old-world charm and tastefully done.
The restaurant and bar food were very good and well presented, the staff were friendly and eager to please.
The hotel is well situated and within the Derbyshire Peak District, so very pretty surroundings with stunning scenery.
We had an enjoyable stay over Valentine weekend which was very busy. Staffing level was low and we often had to wait for service at the bar or reception.
Overall, a comfortable stay and would return in the future.
The restaurant and bar food were very good and well presented, the staff were friendly and eager to please.
The hotel is well situated and within the Derbyshire Peak District, so very pretty surroundings with stunning scenery.
We had an enjoyable stay over Valentine weekend which was very busy. Staffing level was low and we often had to wait for service at the bar or reception.
Overall, a comfortable stay and would return in the future.
Thomas
Lovely Stay
Staff were extremely helpful and friendly. Food was nice and rooms properly cleaned every day. Views from hotel are amazing. It was so nice we stayed another two nights.
Michael
Wonderful service and food
Stayed for one night as a couple. Staff were all exemplary, polite courteous and helpful.
Food was superb and well priced, drinks were also good with a well-kept good local ale on draught.
The rooms show their age design-wise but the layouts are limited by the age of the building. The shower in room 9 made a horrendous mechanical noise which was reported on check out.
The bed was a little firm and my wife found it a little uncomfortable.
Great location and would recommend.
Food was superb and well priced, drinks were also good with a well-kept good local ale on draught.
The rooms show their age design-wise but the layouts are limited by the age of the building. The shower in room 9 made a horrendous mechanical noise which was reported on check out.
The bed was a little firm and my wife found it a little uncomfortable.
Great location and would recommend.
Michael
A hotel retaining its character with good staff
Christine
The hotel is in a brilliant location, near the Dovedale steps with lots of easy walks. Inside is fresh, clean and staff very attentive. Had a tasty evening bar meal and good choice for breakfast.
David
Lovely hotel on Dovedale, staff very friendly and helpful. Food good room large.
michael
great location many walks right on doorstep
fantastic views
very friendly and helpfull staff
fantastic views
very friendly and helpfull staff
William
The main detriment is the food which is far from ‘fine dining’ but generally bland & lacking in taste. Would stay there again, but eat elsewhere
Verified traveler
Good for short stay
Very clean, excellent food. Front of house staff are doing their best but lack leadership.
Dress code needs addressing.
Beautiful setting with easy parking .
Good value
Dress code needs addressing.
Beautiful setting with easy parking .
Good value
Stuart
A mixed experience
In a lovely setting, the hotel was clean and staff very firendly and polite.
However, the room I had was disappointing with it's main window overlooking a plain wall only 1m away. Although it advertised wifi this was not available as \"your room is too far away from the server\".
Breakfast was adequate only. Self service with only eggs freshly cooked, although the scrambled eggs I ordered more resembled a thick omlette. Decaff coffee was an instant sachet.
Pity, as a pleasant place with nice staff should be better with a little more attention to detail
However, the room I had was disappointing with it's main window overlooking a plain wall only 1m away. Although it advertised wifi this was not available as \"your room is too far away from the server\".
Breakfast was adequate only. Self service with only eggs freshly cooked, although the scrambled eggs I ordered more resembled a thick omlette. Decaff coffee was an instant sachet.
Pity, as a pleasant place with nice staff should be better with a little more attention to detail
Verified traveler
Weather fantastic, amazing views
Kevin
The Izaak Walton Hotel
Superior kingsized room mountain view excellent enormous bed very clean and comfortable with two armchairs tea and coffee making facilities separate bathroom really clean the meals were first class plenty of seats in the gardens bars were comfortable and the service was excellent as were the waitresses in the dining rooms only a short walk to the stepping stones in Dovedale we had a really good stay and will definitely return
Lorraine
No staff, service terrible for our meal.
Ron
Place to relax and unwind
Great place to stay. Very quiet and relaxing but WiFi not available in all rooms and phone connection not great
Oliver
Lovely Hotel in Stunning Surroundings
The room and hotel overall is spotless. The staff were busy (possibly understaffed?) but very helpful and apologetic for the delay I had in checking in - there was a conference there and the people in the bar were insistent on being served first.
Verified traveler
It was a very comfortable room with a lovely view and the food was exceptional. Also a lovely breakfast choice. Good walks direct from the hotel door.
We will certainly be coming again.
Thank you to the team .
We will certainly be coming again.
Thank you to the team .
Dominic
Lovely welcome and a really great evening. The customer experience seems very important to the new manager. A beautiful location and a hotel that harks back to the past - straightforward. Not everything needs to be changed just for the sake of it.
Malcolm
Very quiet, easy paced. comfy room with good views. Food was good and the gap between courses was just right
Kussum
Amazing views , lovely hotel will definitely visit again
Nigel
Valentines break.
Very nice Hotel if a little tired in places. Excellent food but service was a little slow as they had a few staffing problems but that said we had a restful stay.
Suzanne
A lovely stay with great staff and an amazing evening meal in the restaurant. Only the poor quality of the shower marred the visit.
Fred
Beautiful location in the Peak District. Friendly staff and great value.
Susan
A lovely getaway
Lovely relaxing stay, lovely hotel, comfortable and fantastic views, lovely staff
Verified traveler
Another lovely stay
Lovely stay with comfortable room, friendly hotel staff and great meal in the bar. Amazing locatiom
Derek
Good location, but needs an upgrade
The location of the hotel is very good and the view from the dining room is amazing. Generally the bed rooms are dated and require an upgrade to the bathrooms.
Location & surroundings
The Izaak Walton Hotel
Ilam Dovedale, Ashbourne, United Kingdom
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The Izaak Walton Hotel
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