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Great service and location. Love the onsen and everything!
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The Gran Resort Elegante Shirahama
Wakayama · Japan
1813-8 Nishimuro-gunView location
8.4/10Excellent180 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort8.6/10 8.6
Condition8.0/10 8.0
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Gran Resort Elegante Shirahama
When you stay at The Gran Resort Elegante Shirahama in Shirahama, you'll be near the beach, a 1-minute drive from Shirahama Beach and 8 minutes from Adventure World. This hotel is 0. 1 mi (0. 1 km) from Shirahama Onsen and 0. 6 mi (1 km) from Senjojiki.
Don't miss out on the many recreational opportunities, including hot springs, a sauna, and a seasonal outdoor pool. Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator. Free self parking is available onsite. Wrap up your day with a drink at the bar/lounge.
Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee. Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers.
Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
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With a stay at The Gran Resort Elegante Shirahama in Shirahama, you'll be near the beach, within a 10-minute drive of Adventure World and Shirahama Onsen. This hotel is 0.1 mi (0.1 km) from Shirahama Undersea Observation Tower and 0.2 mi (0.3 km) from Yoshino-Kumano National Park.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided on request. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Check-in and check-out
Check-in from
4:00 PM
Check-in until
9:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Unicode Support true
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Hot springs access available from 6:00 AM to 11:00 PM.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
-
Special Instructions
The front desk is open during the following times:
- Monday - Sunday: 7:30 AM - 10:00 AM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and mobile payments; cash is not accepted
- Mobile payment options include: PayPay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 和歌山県指令田保衛第21
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately JPY 2200 for adults and JPY 2200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Nearby attractions
Shirahama Onsen
0.1 km / 0.1 mi
Shirahama Undersea Observation Tower
0.1 km / 0.1 mi
Yoshino-Kumano National Park
0.3 km / 0.2 mi
Sakino-yu Onsen
0.3 km / 0.2 mi
Shirahama Beach
0.9 km / 0.6 mi
Shirahama Energy Land
1 km / 0.6 mi
Senjojiki
1.1 km / 0.7 mi
Heisogen Park
1.3 km / 0.8 mi
Sandanbeki Cave
1.4 km / 0.9 mi
Ezurahama Beach Resort
3 km / 1.9 mi
Shirahama Aquarium Kyoto University
3.1 km / 1.9 mi
Kanki Shrine
3.3 km / 2 mi
Engetsu Island
3.5 km / 2.2 mi
Minakata Kumagusu Museum
3.6 km / 2.2 mi
Nanki Shirahama Toretore Market
4 km / 2.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 60
- hotel
- Car park
- Wi-fiExtra charge
- Laundry service
- Multilingual staff
- Shop
- Newspapers
- Sauna
- Breakfast
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN JAPANESE ROOM SMOKINGTWIN • JAPANESE ROOM SMOKINGTWN.JE-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- JAPANESE ROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
TWIN JAPANESE ROOM SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- JAPANESE ROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.JE-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM WITH SHARED BATHROOMRoom • JAPANESE ROOM WITH SHARED BATHROOMROO.JE-FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
Room JAPANESE ROOM WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
Room JAPANESE ROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
TWIN JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH SHARED BATHROOM SMOKINGRoom • WITH SHARED BATHROOM SMOKINGROO.FH-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH SHARED BATHROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
Room WITH SHARED BATHROOM SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH SHARED BATHROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.FH-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
Room JAPANESE ROOM SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE OCEAN VIEWSUITE • DELUXE OCEAN VIEWSUI.DX-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
SUITE DELUXE OCEAN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN OCEAN VIEWTWIN • OCEAN VIEWTWN.OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
TWIN OCEAN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- OCEAN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
Room JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
TWIN WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Gran Resort Elegante Shirahama
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Gran Resort Elegante Shirahama
50
reviews shown
Olga
Nice place to stay
Natalie
I was really displeased with this hotel overall. It looks much nicer in photos than it actually is. It is also not properly described in Expedia. I booked a Japanese Bedroom because it looked very pretty. I discovered that the room did not have a shower. On the Expedia info site there is clearly an icon for shower and it says bathroom. This was a huge problem and the staff was not willing to help at first. They also told me there was an additional fee to use the pool and it could only be used from 9am to 12pm! This was not mentioned anywhere on the Expedia booking page. I was very upset but the pool did not look nice. There are public showers in the Onsen but they require you to be naked in public which is not something I can or will do. Finally after we had already checked in unpacked in our room, a staff member told me they had a room with a shower become avaliable. He did not offer to help move my bags or anything so I got a cart, repacked my bags, and moved from the 10th floor to the 4th floor. The room was old, grungy, and there was obvious water damage and a foul smell in the bathroom. But at that point I was not going to complain. We were only there two nights so I decided to deal with the room. There was a balcony with a fantasitic view of the beach but no chairs. The breakfast was good. A few of the people working the desk were very kind, one arranged a taxi for me. Hotel is a long uphill walk from beach but there is a bus stop close. Not many restaurants close.
Benjamin
Our room smelled like cigarette, likely because it's just above the smoking floor. They were eventually able to move us to a higher floor which didn't have the same problem
Masazumi
Very very bad service
There are no place to eat in the hotel also no restaurant in walking distance. Service was very poor. I have to call taxi myself. they dont call taxi for you.
Hotel.com should take off this hotel from list.
Hoitel itself are nice and clean.
Hotel.com should take off this hotel from list.
Hoitel itself are nice and clean.
Graham
Great views but depressing
There are onky 2 good things about this hotel, thr view, and that it's located opposite a good resort where we spent our time. The hotel felt vacant and while thr lobby was moderately impressive our room was dated with damaged fixures and had clearly been used by a smoker before us despite being assured it was non smoking. When we told the hotel staff they offered us a deoderizing spray and nothing more. The beds were hard and uncomfortable. We had a lovely balcony but no chairs to sit on. Asking abiut breakfast they told us that no spaces were available despite the hotel appearing absolutely vacant. Perhaps thr most insulting was asking to use the pool to be told it would cost approx 10 USD for an area that was substandard and no cover from thr sun. Ultimately very disappointing and not worthy of its rating
Finbar
Overall a fantastic experience and price and I recommend. Only caveat: A bit of a tiring walk up the hill each time from the beach or hot spring.
Renato
Large and comfortable room, but we were not allowed to control the air conditioner.
Verified traveler
Wonderful hotel with great onsen n breakfast
Wonderful stay. It wasn’t crowded when we stayed so it was quiet and peaceful. Great service. The breakfast buffet has sufficient variety and were delicious. The onsen is big with 3-4 pools including one outdoors. The quad room with 2 beds and 2 futons was a comfortable size. U
You get to choose your own Yukata and drinks from the lobby.
You get to choose your own Yukata and drinks from the lobby.
Vicky
Wir hatten ein Nichtraucherzimmer gebucht und ein Zimmer mit starkem Rauchgeruch bekommen. Nach mehrmaligen Beschwerden dann ein Zimmerwechsel. Der Pool war außer Betrieb.
Kazuyuki
少し古いが、そこまで
CHIHARU
スタッフの方ほぼ外国の方でした。
運営大変ですよね。ただ意思疎通はしたいです。
部屋の時計が合っていません。
お風呂は良かったです！
かなり年季の入ったホテルでした。
もう一度泊まりたい気持ちにはなりませんでした。
運営大変ですよね。ただ意思疎通はしたいです。
部屋の時計が合っていません。
お風呂は良かったです！
かなり年季の入ったホテルでした。
もう一度泊まりたい気持ちにはなりませんでした。
Fong
房間超級大，望到大海風景，鄰近有便利店，設有停車場
Miya
素泊まりプランで宿泊しました。客室や大浴場は清潔で快適に過ごせました。寝る前にスマホを充電できるようにベッドサイドにコンセントが欲しかったからと思いました。
Yasuhiro
宿泊費がお手頃で、
温泉、朝食バイキング、とても満足です。
直ぐそばに、白浜海岸や三段壁、千畳敷、さきの湯、たくさん観光出来て楽しかったです！
バスに乗って、ときわ(料理屋)さんも行けて立地も最高でした。
温泉、朝食バイキング、とても満足です。
直ぐそばに、白浜海岸や三段壁、千畳敷、さきの湯、たくさん観光出来て楽しかったです！
バスに乗って、ときわ(料理屋)さんも行けて立地も最高でした。
Yoshitomo
建物が築年数を経過している事を感じる部分があるが、清潔に保たれており好感度が高い。
またスタッフの方々も精一杯対応されているように感じ、悪い印象は全く無かった。
またスタッフの方々も精一杯対応されているように感じ、悪い印象は全く無かった。
Akio
景色が良くて、部屋から白良浜の夕暮れや朝の風景を眺めていました。
Francesco
Amazing experience in this hotel. Stunning landscape from balcony and tasty Breakfast. Only a little rigid on internal procedure (ex breakfast slot and flexibility on it if you must depart earlier but experience it was excellent.
HIROKO
スタッフの対応やお風呂は最高でしたが、プールにゴキブリが浮いていたのはがっかり😔
プールをもっと清潔にしてくれたら毎年利用したい。
プールをもっと清潔にしてくれたら毎年利用したい。
マキコ
受付や従業員が外国人が多いと口コミにあり事前に把握してたので全く抵抗ありませんでした。
プールは古いし小さいし別料金なので利用しませんでした。
朝食がとても美味しかったです。お盆期間なのにお得に泊まれたし満足です。
プールは古いし小さいし別料金なので利用しませんでした。
朝食がとても美味しかったです。お盆期間なのにお得に泊まれたし満足です。
サオリ
プールは追加料金かかります
というか、会員制のホテルなので
プールも遊ぶ感じのプールじゃないみたいです
カラオケは一部屋だけあり、空いていたら借りれる感じです(別料金)
フロントスタッフは外国人の方がほとんどですが
日本語も対応も丁寧でした
というか、会員制のホテルなので
プールも遊ぶ感じのプールじゃないみたいです
カラオケは一部屋だけあり、空いていたら借りれる感じです(別料金)
フロントスタッフは外国人の方がほとんどですが
日本語も対応も丁寧でした
Raymond
有露台,景觀靚
設施比較舊,但是可以使用
大浴池有幾個池,不錯
最後一日走時遇到海嘯警告,职員俾左两個電話叫自己打電話去明光巴士同的士公司,對於語言不通的,冇咩用。又冇房可以續住,最後book左另一間酒店,拖住行李步行過去,便利店冇開, 冇食物,又餓又攰。
設施比較舊,但是可以使用
大浴池有幾個池,不錯
最後一日走時遇到海嘯警告,职員俾左两個電話叫自己打電話去明光巴士同的士公司,對於語言不通的,冇咩用。又冇房可以續住,最後book左另一間酒店,拖住行李步行過去,便利店冇開, 冇食物,又餓又攰。
??
スタッフの方も親切で、すごく対応も良かったです。
Fumiyo
朝食ビッフェは海を眺めながらとても優雅なひと時で、大浴場も綺麗ですし日常から離れてゆっくりとした時間を満喫できました！
ありがとうございました😊
ありがとうございました😊
KAORI
温泉がとても良かったです
???
お部屋すごくキレイで、ベランダからの景色もすごく良かったです。お風呂もサウナや露天風呂大変満足でした。子供も大喜びでした。
ゆきえ
フロントの方が二人とも日本人ではなかったので、チェックイン時漢字が読めないらしく、なかなか確認がとれなかった。
大浴場使用時、スリッパの置き方の工夫がなく、他人のスリッパを履いてしまう人が散見され、自分のが無くなっていた。清潔感がないのでNo.付きのクリップ等で表示できるようにすると良いと思う。
朝食のバイキングは良かった。
大浴場使用時、スリッパの置き方の工夫がなく、他人のスリッパを履いてしまう人が散見され、自分のが無くなっていた。清潔感がないのでNo.付きのクリップ等で表示できるようにすると良いと思う。
朝食のバイキングは良かった。
まりこ
白良浜に歩いてすぐに行ける立地で、部屋からの眺めも良好。海が見えます。大浴場もいくつか風呂の種類があって良かったです。朝ごはんは和歌山の食べ物が色々あって大満足でした。
Tadashi
フロント、風呂、部屋、朝飯は良い。
座椅子が欲しい
座椅子が欲しい
みほ
温泉の利用時間がもっと長いと良いです。、
なな
サプライズでケーキを出したくて、相談したら近隣のケーキ屋でケーキを手配してくれて、ライターお皿フォークなど用意をしてくれていました。
お陰様で素敵なサプライズになりました^_^
お陰様で素敵なサプライズになりました^_^
Zenta
温泉も気持ちよく、オーシャンビューの部屋からの景色も良く満足です。食事はしていないので食事についてはコメントできません。
WATARU
静かなホテル
非常に静かでゆっくり出来ました！外国人の方々の接客も一生懸命で好感が持てました！
Masahiro
照明カバーの内側が汚なかった
（虫野死骸かな？）
他は、とても良かったです。
（虫野死骸かな？）
他は、とても良かったです。
noriko
施設は古めですが、清掃が行き届いている印象でした。
スタッフの方は外国人の方が多いですがみなさん一生懸命お仕事されてました。特に朝食時のレストランスタッフの方々の対応が丁寧で素晴らしかったです。日本でのお仕事大変かと思いますが頑張ってください。
スタッフの方は外国人の方が多いですがみなさん一生懸命お仕事されてました。特に朝食時のレストランスタッフの方々の対応が丁寧で素晴らしかったです。日本でのお仕事大変かと思いますが頑張ってください。
Fujinaga
おおむね 良
Verified traveler
ぜひまた利用します
和室とベッドルームでとてもくつろげました。景色も最高です。温泉も種類も多く、かけ流しでとても気持ちがよかったです。
ゆうじ
部屋が広くて、眺めも良く良かったです。スタッフさんの対応も親切にしていただき嬉しかったです。
Miwako
値段の割にお部屋も綺麗でよかってです。温泉も源泉掛け流しで気持ちよく、混雑もなかっとので、ゆっくりはいれました。朝のバイキングも種類も豊富で美味しかったです。
かずき
すごく良いホテルでした。
Fumiyo
オーシャンビューで快適でした。
??
施設は古く感じましたが、部屋も広く景色も良かった。朝食もバラエティーで良かった。外国のスタッフが多かったが教育がしっかりできており、日本語も上手だった。
ゆうと
とても良い思い出ができました
San San
景色優美，舒服！
Cheung
刷牙用紙杯，完全不環保
Yohei
朝食が美味しい。プールの営業時間が17時までで入らなかったのが😢
Chie
家族旅行で利用しました。館内、室内ともに清潔でした。
??
和洋室に宿泊しました。部屋は広く、景色も良かったです。
SHUICHI
金庫が使用できなかった
テレビ裏の電源が使用できなかった
スタッフは丁寧でした
テレビ裏の電源が使用できなかった
スタッフは丁寧でした
KAZUNE
プールも綺麗で、縁日もしていて子連れには最高でした(^^)
スタッフさんも優しくてよかったです！！
スタッフさんも優しくてよかったです！！
Location & surroundings
The Gran Resort Elegante Shirahama
1813-8 Nishimuro-gun, Shirahama, Japan
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The Gran Resort Elegante Shirahama
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