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Kisyu Shirahama Onsen Musashi

Wakayama · Japan

868 Shirahama-cho, Nishimuro-gun, WakayamaView location

8.4/10Excellent567 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Location8.0/108.0
Neighborhood8.4/108.4
Amenities8.0/108.0
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kisyu Shirahama Onsen Musashi

Sukiya-style front door and atrium lobby. After relaxing in an agreeable space of wood and our excellent hot spring, you can fully enjoy fresh seafood.

Read more about this hotelShow less

When you stay at Kisyu Shirahama Onsen Musashi in Shirahama, you'll be near the beach, just steps from Shirahama Onsen and 3 minutes by foot from Shirahama Beach. This hotel is 0.3 mi (0.5 km) from Shirahama Energy Land and 0.7 mi (1.2 km) from Engetsu Island.

Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs, bidets, and slippers. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Disposable personal items, such as toothbrush, toothpaste, and razors are available at the front desk (surcharge).
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 3300 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Shirahama Onsen 0.1 km / 0.1 mi
Shirahama Beach 0.2 km / 0.1 mi
Shirahama Energy Land 0.5 km / 0.3 mi
Engetsu Island 1.2 km / 0.7 mi
Ezurahama Beach Resort 1.5 km / 0.9 mi
Shirahama Undersea Observation Tower 1.6 km / 1 mi
Shirahama Aquarium Kyoto University 1.6 km / 1 mi
Yoshino-Kumano National Park 1.6 km / 1 mi
Sakino-yu Onsen 1.6 km / 1 mi
Kanki Shrine 1.8 km / 1.1 mi
Minakata Kumagusu Museum 2 km / 1.3 mi
Heisogen Park 2.2 km / 1.3 mi
Senjojiki 2.6 km / 1.6 mi
Sandanbeki Cave 2.9 km / 1.8 mi
Nanki Shirahama Toretore Market 3.6 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 180
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Air conditioning in public areas
Show 20 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • Shop
  • Luggage roomExtra charge
  • Café
  • Bar
  • Restaurant: 1
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Game room
  • Nightclub
  • Sauna
  • Hot tubExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Table tennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN OCEAN VIEWTWIN • OCEAN VIEWTWN.OV

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    TWIN OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOME JAPANESE ROOM WITH VIEWSHOME • JAPANESE ROOM WITH VIEWSHOM.JE-WV

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    HOME JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–20 • Adults: max. 20 • Children: max. 13
    Room type
    HOME
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: HOM.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ANNEXRoom • ANNEXROO.AX

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    Room ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT JAPANESE ROOM WITH VIEWSAPARTMENT • JAPANESE ROOM WITH VIEWSAPT.JE-WV

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    APARTMENT JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    TWIN JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SEA VIEWTWIN • SEA VIEWTWN.VM

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    TWIN SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Kisyu Shirahama Onsen Musashi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kisyu Shirahama Onsen Musashi

8.4
Excellent
567 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
8.0 /10
Neighborhood
8.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
15 Feb 2025
Ying
Staff members were very helpful and nice.
Leisure Family
8/10
Excellent
25 Sep 2021
Shinya

Sauna is not available

Sauna was not available, though I wanted to take.
It was not explained in web site when I booked.
Friends_and_family Family
8/10
Excellent
13 Aug 2021
Kritika

Perfect ryokan style hotel at great location

Hotel is at very convenient location, just next to beach, bus centre and quite close to airport and railways stations too 15-20 min by drive. Hotel stay is friendly and some can speak English too. I enjoyed my stay here and recommend the private onsen bath as well which is open until 11 PM.
Friends_and_family Family
10/10
Exceptional
24 Nov 2019
Terence

Great hospitality.

Spacious room with warm hospitality. Great location too.
Friends_and_family Family
8/10
Excellent
05 Oct 2019
Verified traveler

Super location

A 12th floor room with comfortsble chairs at the window gave us a stunning view of the beach and ocean as we enjoyed sundowners and early morning coffee. The staff don't speak much English, but do make a great effort to assist e.g we wanted to hire bikes and they came back with a response pretty quickly (cheaper to hire from the information office up a side street from Shirahama beach). Futon beds are folded out at night and put away in the morning. We didn't use the onsen but there are 3 options; our kids would have paid ¥1,500 each per day to use them. Kimonos and slippers are provided in the room..Very conveniently situated to the bus stop and an easy walk to the beach and restaurants. We'd go there again.
Family
8/10
Excellent
18 Aug 2019
Sheung Pun

overall comments

Need to carry baggage up stairs
Family
10/10
Exceptional
09 Jun 2019
Verified traveler
The hotel is well located, in between a beautiful beach (with white sand) and a bay which can be accessed through a lovely shrine garden. The hotel facilities are exceptional — with stunningly beautiful entrance and lobby with an internally flowing stream, several choices for baths, huge rooms, and exceptional service. (I stupidly left my ipad on the train and got it back with the help of the wonderful staff who bent over backwards for me.) Highly recommended.
Business_and_leisure Partner
10/10
Exceptional
09 Apr 2019
Verified traveler
Such a great place. Immediately extended my stay upon seeing the atmosphere and amenities.
Leisure Self
10/10
Exceptional
13 Mar 2019
Verified traveler
Very delicious dinner buffet with lots of options, a bit crowded but acceptable. Room is nice and onsen is decent.
Leisure Partner
8/10
Excellent
05 Aug 2018
Verified traveler
Great place to take the family. Japanese-style hotel about 1 minute walk from a beautiful, white beach with warm, clear water. A lot of fun things for the kids to do in the area in addition to playing in the ocean, including Adventure World and Sandanbeki Doukutsu, not to mention nightly fireworks at the beach..
Family
10/10
Exceptional
29 Mar 2018
Karen

Convenient, quiet, reasonable price

If you carry big suitcase when walking out subway station, should take exit 3.2 (with elevator) instead of exit 6 as mentioned by hotel website.
6/10
Pleasant
16 Jul 2017
Verified traveler

Don't book with dinner!!

A bit disappointed with the buffet dinner. Should mention on description that it's not traditional Japanese dinner.
Family
10/10
Exceptional
26 Apr 2017
Verified traveler
Very comfortable and relaxing atmosphere. The view from our room was spectacular and the rooms very comfortable and spacious.
8/10
Excellent
20 Apr 2017
Verified traveler
The Japanese style room looks a bit old but it's spacious and clean.
Family
10/10
Exceptional
09 Apr 2017
Verified traveler

Good hot spring hotel

Very near to the white sand beach, hot spring was good, dinner buffet was great, lots of choices and very good quality.
Partner
10/10
Exceptional
19 Jan 2017
Simon

nice and reasonably priced hotel

nice hotel staff, show great hospitality upon arrival ,talk you through erevything you know. even recommend good restaurant.
10/10
Exceptional
17 Dec 2016
Verified traveler

excellent pick

love these place. hotel staff has very high standard of service, walk you to hotel parking lot, help with luggage, and recommend places for you to go. Been a while that there's a hotel we would like to go back and stay there again. and for just $3200yen, you can enjoy 45mins of a private onsen which is totally worth it.
8/10
Excellent
07 Apr 2016
Yuen

Worth if get a good deal

Stayed because a great deal from Hotel.com. A little more of US100 for a partly ocean view room with two meals. Room is old and food is only fine. But the paid private hot bath is excellent and enjoyable.
Partner
6/10
Pleasant
20 Mar 2016
Chih Hwa
When we check in, there was a little hassle as the staff could not find our booking. Fortunately I had my email confirmation printed out and we had our Japanese room to check in our luggage. A 10 tatami mat size, good for three of us. Our booking did not include food, so we had our dinner in one of the many café/restaurants within the vicinity of the hotel. The bus center is just across the road from the hotel. Walking to view Engetsu Island was just 5 mins walk from the hotel while Shirahama beach is also a few mins walk in the opposite directions. There are sign boards directing you to the two locations. There is also a local supermarket nearby with Daiso (100 yen shop) upstairs. It's the best place to shop as the locals do. The hotel's hot spring is adequate though we had been to larger ones. The hotel itself is larger comprising of three blocks but we did not explore much as we prefer to explore the outside. Around 6-8pm, the hotel staff will set up the futons in the room. You need not be in the room but my advise is to lock up or keep valuables away.
Family
8/10
Excellent
18 Nov 2015
Verified traveler

Good deal

Spacious room. Buffet dinner was average.
Partner
8/10
Excellent
04 Nov 2015
Verified traveler

Good place to relax

Hot spring very good. Environment is quiet
Partner
8/10
Excellent
14 Oct 2015
Verified traveler

Nice hotel close to subway

The room is clean & new. Lots of shopping centre nearby.
10/10
Exceptional
05 Aug 2015
Daniel

Great stay, great hotel

Our family has a wonderful time in the hotel. The hotel facilities, hotel staff, neighbourhood, onsen pool, breakfast and dinner buffet food, everything are very satisfactory. Hotel staff are not good at English but they are very sincere and always trying to be helpful to answer our questions. If you drive, even though the hotel doesn't have car park, but you don't need to worry. The hotel will provide valet parking for you. The hotel is very close to beach where you can spend a great day in daytime and you can play fireworks in evening time. We stay there for 2 nights but we wish to stay longer.
Family
8/10
Excellent
10 Jul 2015
Verified traveler
Great experience to stay in the hotel
Family
8/10
Excellent
03 Jul 2015
Verified traveler

wonderful stay

it was really a pleasant stay with good staffs comfortable room great location and nice view from room. would love to come again with my parents
Family
10/10
Exceptional
29 Jun 2015
Verified traveler

Very comfortable hotel at the best location

The bus center is right outside the hotel, less than a minute walk to the beach, a big 24 hours supermarkets and 2 convenient stores.

Staffs are very friendly and helpful. We stayed for 3 nights at a beach view room, relax and enjoyable.

Highly recommend this hotel, sure will stay at this hotel if we go to Shirahama again.

The only comment is the hotel name is in Japanese only, therefore look for a big tree at the concern of the hotel where is the landmark we get off buses.
Family
8/10
Excellent
31 Jan 2015
Verified traveler

Nice traditional japanese hotel

The traditional futons are very cosy and comfortable. Room was spacious. There's also private onsen but only if there's advance booking as it's very popular.
8/10
Excellent
17 Jan 2015
Verified traveler

Nice hotel

Convenient and comfortable
Family
8/10
Excellent
13 Jan 2015
Verified traveler

Great Location and helpful staff

Great Location. Friendly and helpful staff. We stay at the 15F and the view to the beach is amazing. However the room is a bit wear out but overall a good experience for traditional japanese room.
Family
6/10
Pleasant
24 Nov 2014
elaine

Environment overall is ok

Staff English is very bad when I arrived at mid night ! No one can help.
At day time morning ....Although one of the girl staff can speak English, but her the attitude is worse!
She seems so proud can speak English but show not really wanna help.. Very unhelpful !!!
8/10
Excellent
15 Nov 2014
Wai Wa

Good

Good
Partner
6/10
Pleasant
02 Nov 2014
choy

Nice addition to itinery for Wakayama area

It's a retreat in a countryside setting. Nice room with tatami beds. However, the hotel onsen is a simple setting that looks more like a mini public pool. No ambience unlike what's shown on pics. However, the front desk staff is extremely helpful in pointing out the surrounding attractions & that helps to organise the trip better.
Family
8/10
Excellent
27 Jul 2026
MASATOMI
食事のバイキングは朝夕ともに品数が豊富でとてもよかった
10/10
Exceptional
18 Jul 2026
takefumi
スタッフ全員が全力疾走で対応してくれました。
Family_with_children
6/10
Pleasant
08 Jul 2026
sakura
ムカデでた
10/10
Exceptional
30 Jun 2026
matsuura
朝7時から散歩の時間があったのが良かった
Self
6/10
Pleasant
03 Jun 2026
hiroshi
夕食も朝食、バイキング料理であまり口にあわなかった
Partner
10/10
Exceptional
31 May 2026
TAKEICHI
海水浴をしたかったので早め到着しました
更衣室と荷物を預かってもらったし
終わったらチェックインの前にお風呂に案内して頂きありがたかったです
10/10
Exceptional
16 Mar 2026
KOTA
すごくよかったです。綺麗やし、ご飯もおいしかったです。
Family_with_children
10/10
Exceptional
12 Mar 2026
Noah
始めのスタッフさんの対応が良かった

Friends
10/10
Exceptional
23 Feb 2026
TAKUJI
スタッフの方の対応が適切で満足でした。夜の肉吸いサービスも美味しかった。
Partner
8/10
Excellent
22 Feb 2026
Yoshiro
飲み物や風呂上がりのアイスなど色々楽しめて良かったです。
Friends_and_family Family
6/10
Pleasant
24 Jan 2026
Yoshiyuki
フロントの方、客室従業員の方はとても優しく丁寧に対応して下さいました。食事も美味しかったです。
ただ、禁煙の部屋のはずが、何か匂いました。
孫もいたため、そこが残念でした。
Leisure Family_with_children
4/10
Poor
06 Jan 2026
aiko
2階のお風呂の洗い場の水栓のお湯が冷たく、隣の洗い場にズレても冷たく、数カ所試しても全て冷たかったので、下の階の温泉に移りました。係の方がいたのでお伝えしましたが、そうですかとだけ言われ対応はしてもらえませんでした。
また、予約担当の方にも対応時に不快な態度をとられ、とても嫌な思いをしました。
もう少し、対応の方法など改善してほしいと思いました。
Leisure
10/10
Exceptional
23 Oct 2025
???
夕食・朝食共とても美味しかったです。
温泉もとても気持ち良かったです。

お部屋の化粧台が広く鏡の両端にライトが付いていてとても便利でした。女性にはとてもおすすめです。
Leisure Family_with_children
10/10
Exceptional
21 Oct 2025
wen-ling
員工服務態度非常熱忱,說明很清楚。
離海灘很近,飯店出去就有公車站牌,非常方便
Friends_and_family Friends
10/10
Exceptional
16 Sep 2025
壮史
よかったです!
6/10
Pleasant
26 Aug 2025
??
▶移動手段が車の場合…車寄せのスペースが無く。駐車場も離れている。
▶バスアメニティ…香りが苦手
▶トイレットペーパーの補充の仕方がわからない。

●スタッフさんの対応が良かった。
Leisure Partner
10/10
Exceptional
21 Jul 2025
??
1ヶ月に2回行きました。海も近くとても良かったです
6/10
Pleasant
21 Jul 2025
Masato
海に近く、出入口のシャワーを使えるのが便利
Leisure Family
10/10
Exceptional
06 Jul 2025
??
施設も最高ながら海まで歩いて行ける距離、そしてホテル入る前に外にむさし専用のシャワーが設置されてる親切さ!
また2週間後に予約しました!
Leisure Family_with_children
8/10
Excellent
01 Apr 2025
MATSUOKA
目の前がバス停はありがたい。
施設の方もすごく親切。はなれのバリアフリーがなされたらもっといいと思った。
Leisure Family_with_children
4/10
Poor
10 Mar 2025
Sae
お風呂が広いだけで、種類や景色があればより楽しめました。
Leisure Family
8/10
Excellent
08 Feb 2025
HIROKI
清潔感はよく接客が非常に良かったです。
また、泊まりに行きたいと思いました。
Leisure Family
10/10
Exceptional
09 Sep 2024
JIE
very good
10/10
Exceptional
23 Aug 2024
HIDEKI
朝食のバイキングの料理が美味しく、子供たちも喜んでました。
Friends_and_family Family
10/10
Exceptional
04 Aug 2024
NamHo
시라하마역, 오사카, 도쿄에서 오는 버스정류장이 호텔 바로 앞에 있어 교통이 편리합니다.
해변 또한 걸어서 2~3분 거리에 있어 이용하기 좋으며 주위에 작은 식당들이 많이 있습니다.
Leisure Partner
10/10
Exceptional
04 Aug 2024
norika
ドリンク飲み放題
海も近く
温泉も良かったです
10/10
Exceptional
27 Jul 2024
YUMI
素晴らしい!
食事が美味しい!
Leisure
10/10
Exceptional
31 May 2024
Verified traveler

大満足

白良浜至近のロケーション、落ち着いた設えの館内、充実した朝食ビュッフェ、広々とした大浴場、肉吸いのサービス、無料のオプショナルツアーなど、全てが良かったです。
Partner
10/10
Exceptional
31 May 2024
ひとみ
天空露天風呂が良かったが洗い場がない説明がなかったので部屋にタオルを取りに行き大衆浴場に行き出直した。食事は良かった。天空露天風呂からの眺めは最高だった。
Leisure
10/10
Exceptional
20 May 2024
HO NING
Hot spring is very good.
Leisure
8/10
Excellent
22 Apr 2024
Naoyuki
特にありません
Leisure Family
10/10
Exceptional
06 Mar 2024
Ying Tung
The room is comfy, clean and spacious, with a great view overlooking Shirahama Beach and the sea. Food in breakfast and dinner buffets is good. Staff are very polite and helpful. The hotel offers free parking in its carpark at the back of the hotel, which is great for people driving there like us.
Leisure Partner
10/10
Exceptional
17 Feb 2024
ハヤト
白浜温泉にゆっくり入れてスタッフも親切でとてもよかった
8/10
Excellent
13 Nov 2023
124
無料の飲み物や肉吸いなど良かったです。
お風呂も露天風呂、内風呂ともに満足です。ミラブルも。
部屋に無視がでたのだけが、残念でした。。
8/10
Excellent
11 Nov 2023
Lilian
早晚自助餐都很不錯!但溫泉及房間就一般而已
Leisure Friends
10/10
Exceptional
23 Oct 2023
yuk wah
住宿12樓向海的房間,風景很美,温泉也不錯,交通便利,附近有aeon 及便利店
Leisure Friends
8/10
Excellent
21 Oct 2023
Hon Fai
地方寬敞整潔,食物質素很好,尤其在梅鉢亭預訂的餐點。另外酒店提供穿梭巴士供住客前往附近景點,就算自行乘坐明光巴士前往其他景點,也是非常方便。
Leisure Partner
6/10
Pleasant
20 Sep 2023
Jueon

예약내용과 다름

예약과 다르게 현장에서 추가 인원 비용을 결재했습니다.
사전에 예약 내용과 달라 현장장에서 불편했습니다.
10/10
Exceptional
05 Sep 2023
Sano
館内の雰囲気がとても良かったです。また、バイキングの量が豊富で非常に楽しむことができました。
Leisure Partner
10/10
Exceptional
11 Aug 2023
Yasunori
白良浜にも近くてロケーションは良く、部屋も広い和室で快適でした。
Leisure Family_with_children
8/10
Excellent
26 Jul 2023
Wing Chung
Final comment: Good
10/10
Exceptional
11 Jun 2023
だいすけ
素晴らしかった。
Leisure Family_with_children
10/10
Exceptional
29 May 2023
SAI WAH
This hotel overall good and satisfactory
Leisure Partner
10/10
Exceptional
08 Apr 2023
MAKIKO
アドベンチャーワールドに行くのに家族大人3人で宿泊しました。
温泉に入りたかったのでこちらにしましたが凄く良かったです。
部屋は昭和っぽくて懐かしい感じで露天風呂が良かったです
Leisure Family
6/10
Pleasant
11 Mar 2023
Sakae
設備が古い
Leisure Partner
8/10
Excellent
01 Sep 2022
Hidebumi
Experienced staff gave a good alternative but younger staff didn’t.
Three minutes walk to beach.
Close by bus stop.
Rooms are vary, some good some not.
Relatively expensive against the quality.
Leisure Family_with_children
8/10
Excellent
12 Jul 2022
KAYO
非常に良かった。ビーチが近く、コンビニや飲食も近く、行きたい店があり、食事なしの素泊まりにしたが不自由なかった。
建物は一部古いところもあるが、手入れが行き届いていて、部屋も広く快適。和室にもかなり大きめのソファがあり、のんびり寛ぐこともできた。
浴場も広く、混雑してる感はなく、また入浴時間も一泊の滞在中好きな時に入れて良かった。
Leisure Friends
10/10
Exceptional
06 Jul 2022
OKUDO
高齢の両親と快適に過ごしました。ありがとうございました。
Leisure Family
10/10
Exceptional
19 Jun 2022
kazumi
ほんとに素晴らしいホテルでした!また、社員の子たちや、、家族と来させてもらいます!
ありがとうございました😊
Leisure
8/10
Excellent
02 Apr 2022
??
天ぷらが美味しい。部屋も綺麗でした
Leisure Family_with_children
10/10
Exceptional
19 Mar 2022
Verified traveler

スタッフの皆様ありがとうございました

ホテルのスタッフさんの対応が大変素晴らしく快適に過ごさせていただきました。
ありがとうございました。
Friends_and_family Family
10/10
Exceptional
28 Feb 2022
Verified traveler

スタッフ対応が良かった

スタッフ皆さんとても丁寧で好感を持てました。感染対策も行き届いており、また利用したいです。
Friends_and_family Family
10/10
Exceptional
20 Feb 2022
Verified traveler

蔓延防止期間中

スタンダードプランでしたが、部屋もホテルもお風呂も、とても良かったです。

夕食は近隣のお店でご当地&旬の物を食べようと思っていましたが、コロナの蔓延防止期間中の為か、休みのお店が多いので注意!!
Friends_and_family Family
8/10
Excellent
07 Nov 2021
Verified traveler

和邸

広くて居心地の良いホテルでした。
女性のスタッフはみなさんとても好感が持てましたが、男性スタッフは人によって流れ作業のような接し方で、あまり心のこもった対応には思えませんでした。

全体的に清潔感はありましたが、部屋の内風呂(露天ではない方)に髪の毛が付いていたのは気持ち悪いと思ってしまいました。

袋に入っていたアメニティが髭剃り用のジェルなど、男性用のものが充実していて、女性用のが入っていませんでした。男性用と女性用があって置き間違えただけなのか分かりませんが、良いお部屋だったのでその辺も充実してると良いのではないかと思いました。

部屋から浜の眺めも良く、お風呂も非常に良かったです。気持ちよく過ごさせていただきました。ありがとうございました。
Self
2/10
Poor
04 Oct 2021
KAYO
夕食はバイキングでしたが、会席と選べると良かった。夕食のバイキングは食べられたものではなかった
Business Partner
10/10
Exceptional
06 Sep 2021
Emika
エクスペディアで予約するとなるとプランが分からずらく本来の予約したかったプランで予約できなかった
でも部屋も十分な広さで布団も気持ちよかったし、ご飯のビュッフェも豊富でどれも美味しかったです
Leisure Friends
10/10
Exceptional
15 Aug 2021
Verified traveler

コロナ禍での家族旅行

感染対策をきちんとされていてよかったです。部屋を海側にしたので花火が見えてよかったです。また貸し切り風呂を予約しましたがミストシャワーや半露天風呂もよくバスタオルも貸し切り風呂のみお風呂についててよかったです。45分は少し短かったです。朝のバイキングはキッズコーナーもありましたがあまら子供が食べれるのがなく大人用もちょっと微妙でした。部屋は広かったですがかび臭いタバコ臭いにおいが少し気になりました。夜は冷房を入れると寒いくらいでした。白良浜にも徒歩3分くらいで行けるしホテルの外に温水シャワーもあるので海水浴には最高だと思います。
Friends_and_family Family
8/10
Excellent
15 Aug 2021
Verified traveler
お風呂が良かった
担当の方も親切でした
Leisure
8/10
Excellent
08 Aug 2021
Verified traveler
施設はホームページで見るよりかなり古いです。お風呂も階段で移動しないといけないところがあって、お年寄りには少し不便だと思いました。スタッフは皆さん親切で、子どもにはジャンケンすればお菓子やパンダのぬいぐるみがプレゼントされ、孫はとても喜んでいました。また、夕食の和定食はおいしかったのですが、次のお料理が出てくるのが遅く、せっかく楽しみにしていた浜での花火に間に合わなかったのが残念です。朝食は1人ずつかまどで炊かれたご飯がとても美味しく大満足の中身でした。浜から近いので、海水浴にはぴったりだと思います。
Leisure Family_with_children
8/10
Excellent
01 Aug 2021
Verified traveler
従業員のサービスに満足しました。
Leisure Family
8/10
Excellent
26 Jul 2021
Verified traveler
お部屋も大浴場も広くて綺麗で大満足だったが、チェックアウト後の荷物を預かってもらえない点だけ残念だった。
Partner
8/10
Excellent
30 Mar 2021
Verified traveler
離れの館があるがロビーからエレベーターで直でいけず、廊下を歩いて階段を登らないと行けないため荷物がある人はおすすめしない!
Leisure Family_with_children
8/10
Excellent
12 Feb 2021
Verified traveler
平日だったので宿泊客が少なくて、ゆっくりと過ごしやすかったです。
フリードリンクのドリンクバーもあり、
温泉も広くて良かったです。
Leisure Family
4/10
Poor
15 Nov 2020
Verified traveler

めちゃくちゃ密です!

エレベーターも大浴場、脱衣所もめちゃくちゃ密です!会話もし放題。
いつスターが起きても不思議では無い環境でした。
部屋にゴミ箱もなく、チェックイン時には不要な身分証明書の提示を求められました。やましく無いので提示しましたが提示の理由を聞いたら国からその様な指導がと。(gotoを利用していないのですが)理由についてスタッフがきちんと理解していない態度が不愉快でした。
Business
4/10
Poor
26 Oct 2020
Verified traveler

とても微妙な旅行になってしまいました。

オーシャンビューの部屋の料金を支払ったのに海の見えない部屋だった。結果的に宿のホームページより高い料金を支払った。
go to トラベルも利用できない上にさらに高い値段で、朝食も事前連絡したにもかかわらず満席で利用できないと言われた。
素泊まりの料金としては高額で、旅行中家族の雰囲気が悪くなり悲しかった。

私が予約の仕方を間違えたのだとしたら、こだわりたかった部分がうまく出来なかったので使いにくいサイトだと言わざるを得ない。

その後、問い合わせの電話に応対してくれた方は丁寧に話しをして下さり、それは良かったと思う。解決はしなかったが
Friends_and_family Family
10/10
Exceptional
31 Jul 2020
KOHEI

快適な旅館でした。

一人旅だったのでアネックス館の一番奥の部屋だったが、角部屋でパーシャルオーシャンビューの部屋だったのでいい気分になりました。フロントの説明だけでは分からず従業員の方が丁寧に部屋まで案内してくださいました。
お部屋もリニューアルされていてとてもキレイなお部屋でした。ソファーもあり快適でした。
大浴場が少し古臭い感じがしましたので、大浴場のリニューアルに期待したい。
素泊まりだったので食事の味は不明。
また行く機会あったら利用したい。
Self
10/10
Exceptional
27 Jul 2020
YOUKO

白浜海水浴の方にオススメ

白浜に水着のまま出入りできる入り口があり海水浴の利用者の方に優しいホテルです。
温泉も広くてゆったりで家族風呂も予約で利用できます。
Friends_and_family Family
10/10
Exceptional
11 Jul 2020
Verified traveler
外出する時、戻ってきたときの対応がすばらしく、ここに泊まってよかったと思った。
Leisure Family_with_children

Location & surroundings

Kisyu Shirahama Onsen Musashi
868 Shirahama-cho, Nishimuro-gun, Wakayama, Wakayama, Japan

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Kisyu Shirahama Onsen Musashi

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