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Hotel Santa Ana Medellín

Medellin · Colombia

Calle 15, Sur No. 48-34, El PobladoView location

9.0/10Excellent46 Reviews
Cleanliness9.2/109.2
Comfort9.6/109.6
Condition8.6/108.6
Value9.2/109.2
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Santa Ana Medellín

The hotel features a total of 52 units. This hotel was revamped in 2014. The establishment's common areas include Wi-Fi internet connection. The hotel provides 24-hour reception. Communal areas are wheelchair accessible at this hotel. Travellers may take advantage of the car park.

This accomodation features a choice of business facilities in order to offer the perfect combination of comfort and convenience for a corporate trip. This hotel takes pride in offering some health and wellness facilities, ideal for relaxing and having a healthy and fit body.

The property's dining offer has the reputation for excellent cuisine and top-notch service. Hotel Santa Ana Medellín may charge a fee for some services.

Read more about this hotelShow less

With a stay at Hotel Santa Ana in Medellín (El Poblado), you'll be within a 5-minute drive of Santafé Mall and Medellín Clinic - El Poblado. This aparthotel is 2 mi (3.2 km) from Poblado Park and 2.3 mi (3.6 km) from Lleras Park.

Make yourself at home in one of the 56 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your Select Comfort bed comes with premium bedding. 45-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include separate sitting areas and microwaves, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Special Instructions
    Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 11919
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately COP 20000 for adults and COP 20000 for children
    • Pet deposit: COP 50000 per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

EAFIT University 0.7 km / 0.4 mi
La Frontera Park 0.9 km / 0.6 mi
Santafé Mall 1.2 km / 0.7 mi
Oviedo Shopping Center 1.2 km / 0.8 mi
Río Sur Shopping Center 1.4 km / 0.9 mi
Las Vegas Clinic 1.6 km / 1 mi
Golden Mile 1.6 km / 1 mi
La Strada Mall 1.8 km / 1.1 mi
Chimeneas Park 1.9 km / 1.2 mi
Museo El Castillo 2 km / 1.3 mi
The Dancer's Park 2.3 km / 1.4 mi
Viva Envigado 2.4 km / 1.5 mi
Parque Lineal La Presidenta 2.5 km / 1.5 mi
El Castillo Museum 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2003
  • Year of most recent renovation: 2014
  • Total number of rooms: 52
  • Number of floors (main building): 15
  • Apartments: 52
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 54 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • 24-hour security
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Terrace
  • Bicycle storage
  • Newspapers
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Conference room
  • Meeting room
  • Secretarial service
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Parasols
  • TV lounge
  • Theatre / auditorium
  • Massage
  • Spa treatments
  • Beauty salonExtra charge
  • Spa centre
  • Breakfast
  • Breakfast served to the table
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • À la carte dinner
  • Set menu dinner
  • Gluten-free meals
  • Gala dinner
  • Vegetarian meal
  • Snacks
  • Early departure
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Santa Ana Medellín

9.0
Excellent
46 Reviews
Cleanliness
9.2 /10
Comfort
9.6 /10
Condition
8.6 /10
Value
9.2 /10
Amenities
8.2 /10
20 reviews shown
10/10
Exceptional
20 Jul 2026
Glen Granger
Price was excellent and they gave me a free breakfast. Which was pretty good for the total money spent. It’s safe and the location is pretty good in El Poblado.
Self
10/10
Exceptional
30 Jun 2026
Juan Vicente
Great location, superb staff and service and great breakfasts and food options.
Partner
10/10
Exceptional
22 Jun 2026
Adriana
Great stay
Family
10/10
Exceptional
21 Jun 2026
Juan
Great service and great food and super clean with great location.
Family
8/10
Excellent
14 Jun 2026
Luis
Todo muy bien
Self
10/10
Exceptional
27 May 2026
Juan
Great service, staff and food options very inexpensive.
Partner
10/10
Exceptional
21 May 2026
Rosalia
I stay here as a solo traveler. The customer service and food was great.
Self
10/10
Exceptional
03 May 2026
Chenco Valentino
Clean rooms, the staff working there is excellent very helpful
Self
10/10
Exceptional
01 May 2026
Juan
Fresh and delicious breakfasts.
10/10
Exceptional
28 Apr 2026
Vicmir
Todo
6/10
Pleasant
17 Apr 2026
Wendy
The staff were very friendly however, the hotel let in a lot of traffic noise, and unfortunately the cafe/restaurant was only open until 3. I did not see a spa anywhere on the premises. The food came in very large portions so you may want to share. It was delicious!
Friends
10/10
Exceptional
22 Mar 2026
Milton
This was a cute quaint property. The unit was near stores, mall and transportation. The unit was clean and had all accomodations needed for the stay. The AC in the bedroom did work well enough to keep the entire apt cold as being from the states is a requirement for us. Loved that there was a patio on the unit. I loved sitting there and watching people and traffic.. All the young men at the front desk were so nice, Handsome and tried there best to speak english with me since i do not speak spanish. I loved this property and i would definetely stay again
Partner
10/10
Exceptional
04 Feb 2026
Juan Vicente
Very clean and comfortable. Close to public transportation. Great food with lots of choices. Great staff and service.
Business_and_leisure Partner
4/10
Poor
11 Dec 2025
Ivan
Staff was nice and courteous. The room was as advertise, except that the bed was hard as the floor, no TV in the bedroom, and WiFi was sporadic at best. Biggest issue I experienced, I had to check out 4 days earlier than plan, but the Hotel refuse to issue a credit back to my credit card, after going back and fore with hotel management I was reimburse 2 days worth in cash, I was adviced by the front desk this was done in good faith by managment. There were absolutely no signs, and no explanation of this policy when checking in. Basically they robbed me!!!
Business_and_leisure Self
10/10
Exceptional
20 Oct 2025
Juan
Great simple kitchen. Great service. Delicious local breakfasts.
Business_and_leisure Partner
6/10
Pleasant
06 Sep 2025
Daniel
They pre-assign security codes for hotel room doors. This is unsafe and unsecure as anyone working at the hotel or gets access to your code can come into your room. My sunglasses and shower gel were stolen by an unidentified person who entered my room at 2:06am.
Business Self
10/10
Exceptional
23 Aug 2025
Herman
The apartment itself is comfortable & the balcony view is amazing. Staff are all welcoming & very attentive to my needs.
Leisure Self
8/10
Excellent
13 Aug 2025
Yamila O
Safe place and clean. All the staff were very nice!!!
10/10
Exceptional
12 Aug 2025
Ronald

Great location Stay in Medellin.

We made a good choice staying at this hotel, it was clean and housekeeping at your preference. We had hot water and a the air conditioner was in great shape. The location is perfect because it is in between el Poblado and Laureles. The rate was also excellent even in spite of it being high season. I would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
20 Jul 2025
Christian Eduardo
Staff are super friendly. Area around hotel is very nice and clean. Would recommend to anyone looking for a good place to stay in Medellin.
Leisure Partner

Location & surroundings

Hotel Santa Ana Medellín
Calle 15, Sur No. 48-34, El Poblado, Antioquia, Colombia

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Hotel Santa Ana Medellín

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