Italy
, Parma 
Zaira
Kind owner, also the place looks exactly like in the pictures. But the missing parts of this experience are so bad that the positive cancels out.
I had a stay of 3 days and the tv wasn’t working, the electricity went out constantly and I wasn’t able to use the necessities that I paid for during this stay. Not the air conditioning, not the oven, not the stove, not the tv. For this short amount we don’t have time for such big mistakes that takes the whole stay to fix, I am deeply disappointed. They did say the electricity was an outside problem and not an indoor problem of the building, but at the same time they said the others apartments were just fine so it was weird only this one had problems. To also mention there are some cockroach problems in this apartment at night, in the day u couldn’t spot them, but they did come out when dark which is normal in southern countries, but extremely disgusting. Although the place still felt clean. They did send people to check things, but they did really nothing about the situation because they were clueless on how to fix it, both the tv problem and the electricity problem. We payed extra fees for this apartment being the only one with a balcony so the fact that nothing worked as it should is frustrating. I expect things to be checked and in order before I come when I pay for my stay. This ruined my vacation horribly.
I had a stay of 3 days and the tv wasn’t working, the electricity went out constantly and I wasn’t able to use the necessities that I paid for during this stay. Not the air conditioning, not the oven, not the stove, not the tv. For this short amount we don’t have time for such big mistakes that takes the whole stay to fix, I am deeply disappointed. They did say the electricity was an outside problem and not an indoor problem of the building, but at the same time they said the others apartments were just fine so it was weird only this one had problems. To also mention there are some cockroach problems in this apartment at night, in the day u couldn’t spot them, but they did come out when dark which is normal in southern countries, but extremely disgusting. Although the place still felt clean. They did send people to check things, but they did really nothing about the situation because they were clueless on how to fix it, both the tv problem and the electricity problem. We payed extra fees for this apartment being the only one with a balcony so the fact that nothing worked as it should is frustrating. I expect things to be checked and in order before I come when I pay for my stay. This ruined my vacation horribly.
