Name: KViHotel Budapest
Address: Nyár, 32 6, Budapest, 1072, HU

10/10

Exceptional

12 Jul 2026

Hannah

Very nice hotel. I liked that it was all smart and I could control everything from my phone. The hotel staff were friendly and helpful and the hotel had excellent amenities, even some I hadn’t experienced at other hotels before. For example, you could request a pillow in firm, medium, and soft. The hotel was in walking distance to everything. Perfectly situation in a zone with lots of food options and even a park where multiple locals frequent. It felt like I lived in town and was not a tourist, yet I was close to everything and transport was easily accessible. The room was clean, good size, and had everything you needed. Will stay here again next time I come to Budapest!

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

Toko

Very convenient, and the staff were very helpful.

Self

10/10

Exceptional

15 Jun 2026

Emma Louise

Clean room, easy check in and check out, central location.

Partner

10/10

Exceptional

14 Jun 2026

Mehdi

It's a nice hotel in a great central location. Clean & spacious room. Staff were amazing. Breakfast was great. Smart control over AC & lighting via your phone. Overall, highly recommended.

Partner

10/10

Exceptional

07 Jun 2026

henrik

All in all very good - but very late cleaning, and my room has issues with water which came into the main room when showering.

Friends_and_family Friends

8/10

Excellent

22 May 2026

Mercy

Very clean, a bit techy for me but I got over it.

Self

10/10

Exceptional

22 Jan 2026

Darren

App-driven stay made everything easy. Great price for the amenities. Friendly staff.

Business

8/10

Excellent

02 Dec 2025

Lykke

En del larm om aften fra gaden af og tror måske det er fra gæsterne som er i baren.

Friends_and_family Family

8/10

Excellent

26 Nov 2025

sanjay

After many visits to this beautiful city, I finally found a hotel that ticked all the boxes: an excellent price point (€40), a perfect location, and impressive room quality.

This is a genuinely smart hotel where almost everything is managed through their app — from effortless check-in and check-out to unlocking the room and even adjusting the temperature. It made the whole stay feel modern, smooth, and hassle-free.

The rooms themselves were clean, stylish, and comfortable, with an excellent bathroom that felt more like what you’d expect in a higher-priced hotel. The front reception team were friendly, welcoming, and always ready to help with anything I needed.

Overall, this hotel was a fantastic find and exceeded my expectations in every way.
I will definitely be back!

Leisure Self

8/10

Excellent

07 Oct 2025

yu

Thank you for organizing early check in and breakfast. That's very welcoming, especially after long flight

10/10

Exceptional

04 Oct 2025

Jayne

Great position ,walking distance to many sights and metro to Thermal Baths and Heroes Square.Good amenities but the best thing about this Hotel are the amazing staff.
Super friendly and helpful ,especially Matyas and Liza who made our stay so enjoyable.Will definitely stay here again on return to Budapest.

Partner

10/10

Exceptional

30 Sep 2025

Majed

There is shops near, and air-condition was cool but this period a little bit cold and no heating only at winter could activate heating

Partner

8/10

Excellent

28 Sep 2025

Patricia

Great staff! Welcoming and helpful! Nice place but please note that top floor is a flight of service stairs after you ascend elevator and room is vaulted so less headroom. Not a deal breaker but be aware.

10/10

Exceptional

25 Sep 2025

Kelly

Our room was clean, we had everything we needed. The staff were friendly and helpful. The room was quiet and cleaned daily.

10/10

Exceptional

20 Sep 2025

Kieran

Birthday package

The hotel did a wonderful birthday package with cake balloons and champagne as a surprise for my girlfriend it was very good.

Thanks !

Partner

6/10

Pleasant

17 Sep 2025

Grace

Ok for the money but wishes cleaner

The hotel has a good concept of being all on your phone (check in/air conditioning/access to your room etc) however I think that the hotel needs a refurbishment in the rooms - there were paint removed from some walls, damage to the bed headboards, a lot of wear and tear to the rooms and due to this it felt unclean at times. The shower was blocked and had to tell reception about this (it was quickly rectified after telling reception), however feel that this is a basic cleaning check that should be done when a new customer is checking in - so have questions about how much cleaning they actually do to the room.
Good location and for the cost it was ok, but just wished it was slightly cleaner (would recommend bringing your own slippers to wear in the room as was slightly unclean floor).

Friends_and_family Friends

10/10

Exceptional

09 Sep 2025

Jhemarie

We enjoyed our stay here. Staff were friendly and helpful. Such a beautiful city!

Leisure Partner

8/10

Excellent

04 Sep 2025

Lucia

3 Nights in Budapest

Very good service & location.Affordable price too.
Takes 20 minutes walking to the city centre. Provides service to the airport with fees better than taking Uber especially very early in the morning.I recommend this hotel.

Partner

8/10

Excellent

01 Sep 2025

Thomas

Central location

Nice, well appointed room. Just off a major central road. The side street felt a little rough, but it was not far off the main street. My room was on the first floor directly above the entrance and a neighbouring bar so was a little noisy on my first night (Saturday), but was fine on the other nights. The app key was fine for the most part, but could be a little fiddly sometimes. The air conditioning also efficient and controllable through the app, even when out and about. I'm not sure the app added much to the experience over a regular key card/thermostat, though. Shower drained slowly, and the shower tray quite close to overflowing, despite being deep and large - although it didn't actually overflow, I was conscious of sloshing around in a couple of inches of water. Bed and pillows not the comfiest, though the bed was rather large! Overall a good value stay in a very central location. Trams/Metro all 8-10 mins walk away, though.

Self

10/10

Exceptional

27 Aug 2025

Stacey

Great location and modern hotel - would book again.

Partner

10/10

Exceptional

18 Aug 2025

Simon

Very comfortable bed, fridge in room, good air conditioning, shower was good and room very clean. Would definitely stay again if I just needed a base for discovering Budapest.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Bradley

Great location, great staff and very clean

10/10

Exceptional

21 Jul 2025

Steve

Great Hotel and City

I was really impressed with using my phone to open doors, turn on or off the a/c, even check out through a QR code. The hotel is close to many things and very walkable location. Matthias and the staff were very nice, and informative. They helped map out my self tour.

Self

10/10

Exceptional

13 Jul 2025

steven

It was in a quiet but fairly central location. Easy to find initially on foot. Staff very efficient and helpful.

Leisure Self

2/10

Poor

28 Jun 2025

Mark

Would not recommend a stay here. The breakfast room was filthy and unfit for consumption, suffered from a fly infestation during my stay, coffee machine was out of order, chairs, tables and cutlery were all disgusting. Room was not in great condition, no nice view. Guy at the service counter swore at me when I raised issues, very rude and unprofessional. Do not go here.

Partner

10/10

Exceptional

10 Jun 2025

Isaac D David

Great room..large modern and lots of storage..staff friendly and helpful

Partner

10/10

Exceptional

04 Jun 2025

Menachem

Helpful staff

Self

10/10

Exceptional

04 Jun 2025

Leslie

Perfect location and a very comfortable room.

Leisure Partner

10/10

Exceptional

16 May 2025

isaac

Nice

Business_and_leisure Partner

10/10

Exceptional

07 May 2025

Penny

The staff were all extremely helpful whether it was assisting in booking a Danube River cruise, or recommending restaurants, pubs or even the best place to exchange money. We were very pleased with our stay. Newer modern hotel - clean, safe and quiet!

Leisure Partner

6/10

Pleasant

07 May 2025

Andrei

Decent hotel. Not really smart though, ok for a short stay.

Leisure Self

8/10

Excellent

15 Apr 2025

mariagloria

Reception very good, good breakfast, confortabile and nice room buy not totaly darknessed during night and heating not modifiable with the app.
Positive. but in week end nights too noises area

Leisure Friends

10/10

Exceptional

10 Apr 2025

Elisa

Excellent place to stay , walkable and convenient .

Leisure Partner

8/10

Excellent

20 Mar 2025

Nicky

Clean and spacious rooms. Lovely staff and great location. Would come back

4/10

Poor

26 Feb 2025

Priyanka

Smelt of smoke the whole stay in the lobby and on our floor.

10/10

Exceptional

18 Feb 2025

Camille Mishe'

Our stay was an enjoyable and pleasant. It was a great place to end our holiday travels. Lots of restaurants easily walkable from the hotel. We walked everywhere during our visit. The hotel staff were friendly and polite. Someone was always available for our needs or requests.

Leisure Family

10/10

Exceptional

04 Feb 2025

Anastasia

Loved our stay at KViHotel- great location and staff were very welcoming and helpful. Highly recommend!

Leisure Family

10/10

Exceptional

02 Feb 2025

Amber

Wow! What an amazing stay, staff were lovely. The App is so easy to use and a great feature. The room was gorgeous and spotless, wish every hotel abroad was as good as this one! Room was huge and immaculate

Leisure Partner

10/10

Exceptional

03 Jan 2025

Natalia

Really nice

I booked this hotel for my parents and they enjoyed the stay during a city break in Budapest.
It was a little complicated to book a smart hotel for them, since they are in their 70s, but we managed eventually and staff were helpful as well. Thank you

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Raul

A very good place near my office. Friendly staff. Great rooms.

10/10

Exceptional

28 Nov 2024

Hugh

Brilliant little hotel.

Brilliant little hotel. Very comfortable. Very helpful staff. We would come here again. My only minor gripe was the milk available in the breakfast restaurant. It tasted horrible.

8/10

Excellent

29 Oct 2024

ALYSSA KAMILL

The staff was really attentive to our needs. They were very helpful and knew what they were doing!

Leisure Friends

6/10

Pleasant

26 Oct 2024

Rebecca

KViHotel was located in a good part of Budapest. There were lots of bars, restaurants and cafes within walking distance. It was also only a 10 minute walk to the Metro. The room was spacious and the bed was comfy. The windows however were not sound proof. We struggled to sleep on the Saturday night as we believe there was a bad located outside. The following nights were quieter. Disappointingly, there was no shampoo or conditioner provided, which we believe is the bare minimum. The Bluetooth key system could be fiddly sometimes but worked okay overall.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Stuart

Clean, modern and a great location to the Jewish quarter where the bars are

Leisure Friends

10/10

Exceptional

28 Sep 2024

Dawn

Really spacious & clean room with friendly helpful staff. The hotel is in a quiet location within easy reach of public transport. Would definitely stay here again

Partner

8/10

Excellent

12 Aug 2024

Ninos

Het enige minpunt is dat er veel geluid kwam van de kamer boven mij. Verschuiven van stoelen en hakken geluiden. Je verwacht dat zo’n hotel goed geïsoleerd is.

Leisure Self

10/10

Exceptional

11 Aug 2024

Priscal Marian

I loved it

10/10

Exceptional

25 Jun 2024

Wai Hing

Excellent hotel

Great location, staff were very friendly. Room were clean. My smart card didn't work but the member of staff provide me with a room card. Located closed to all what you need for drinks and food.

Friends_and_family Friends

8/10

Excellent

26 Apr 2024

Lauren

Great hotel, I had a lovely stay here. Very clean and modern. Staff were great. Only bad thing was that the walls are very thin, we could hear people talk on outside the hotel and could hear people in the adjourning rooms. But overall, great hotel!

Leisure Family

6/10

Pleasant

17 Apr 2024

CHRISTOPHER

I’m going to keep this simple. The location was perfect. The hotel in general was really nice. However. For what this hotel is, I was expecting more in regards to details.
One of my biggest issues is when a hotel does not quality control their rooms. I can tell that the service being supplied by the workers there in regards to cleaning rooms is probably going to be subpar. Meaning corners are cut. And I can only say this from what I saw when I was there this past weekend in April 12 through the 15th 2024.
I found something wrong in my room, I’ll bet you there are many other rooms just like it.
For one thing, something so simple as the toilet paper dispenser. I don’t know what happened, but it was screwed into the wall with probably one screw and then caulked Cheaply. I have a picture to upload if it lets me. There was a piece of sheet rock missing to the right side of the toilet, and it just looked ridiculous. When I lifted the toilet seat, I saw yellow, and dark, yellow, dry urine around the under rim. And probably a quarter inch speck of dried poop.
I was not happy with it, but I didn’t realize it until the third day there.
I actually went to one of my colleagues room up on the sixth floor in a really nice space. And her toilet paper dispenser was exactly like mine. I said to myself this is what they are passing off and are happy with. SMH! More attention to detail and better workmanship, and fellness needs to be addressed. Front desk staff were fantastic.

Leisure Friends

10/10

Exceptional

24 Feb 2024

Taylor

The hotel is very nice, and the service was incredible, the two ladies and the young man at the front desk were so nice and welcoming. The rooms are clean and nice. The hotel has a good location, there is plants of restaurants in the area.

Leisure

10/10

Exceptional

20 Feb 2024

Edmar

Smart hotel in Town

Fantastic hotel. Staff was very good. Everything works by the app. Very easy simple and efficient.
Well recommend close to Everything

Partner

10/10

Exceptional

18 Sep 2023

David

Trip saviour.

Great last minute booking, new and modern. One or two technical issues but all sorted to satisfaction. Highly recommend Great location for sights and nightlife.

Partner

8/10

Excellent

22 Jul 2023

Randolph

It's a smart hotel (everything is done on your phone) but lacks amenities and I found it costly. Otherwise location was great, room was clean and spacious.

Business_and_leisure Self

10/10

Exceptional

27 Oct 2022

Alexander

All staff is very friendly and helpful. The room is clean and spacy. I particularly like the speed of the internet connection. Public transportation is so readily available within walking distance to go to places.

Business_and_leisure Partner

8/10

Excellent

31 Aug 2022

Jess

First things first, the location is unbeatable. As a young traveller, it’s only a short walk from bars & nightlife which was perfect for what we wanted on this trip. However, the app keycard feature of this hotel was anxiety inducing before we even arrived Hungary. To check-in you need to download an app (I would suggest doing before you arrive) and use your confirmation details - for us this didn’t work and we had to contact the hotel for them to check us in. Next, our flight was delayed meaning that we arrived at 3am so no staff available on-site to assist. We let ourselves into the building and went to our allocated room - but we were unable to turn on any lights and there was no electricity in the room. We called the emergency number and ended up being upgraded - which worked out well but obviously an added stress and not what you want at 3am. The breakfast included was good - I am dairy free and rice milk was available which I was very thankful for in my morning coffee.
Air-conditioning, windows and blinds are all controlled by a panel - which took some getting used to but managed to figure out.
Overall very good - but don’t think I would stay again due to the stress with electronic key card system.

Leisure Friends

2/10

Poor

25 Aug 2022

Brenda

Sticky Unclean Linen

I was given a dirty blanket with a sticky residue and requested a new blanket using the desk phone and my personal phone. I was told since there was no staff on site that I would not be able to have a clean blanket until the next day. I had to sleep in a room with no blanket and I was hung up on the first time and when I called back I was given a supervisor’s number to see if the situation could be handled, but they did not answer the phone.

Partner

10/10

Exceptional

06 Jun 2022

Ashley

Excellent

Comfortable, safe, great location and modern hotel

Self

2/10

Poor

17 Oct 2021

Karim

Very complicated system of check in. Technology created to make life easier not more sophisticated.
Very noisy area and hotel very narrow in everything, elevator, public areas, rooms corridors.

Business

2/10

Poor

15 Oct 2021

Stephen P

Terrible.

Partner

10/10

Exceptional

14 Oct 2021

Brian

Exceptional value and a bit of luxury

This is one of the most efficient, technology driven hotels in which I’ve ever stayed. Many of their practices should be adopted by everyone else. Location is excellent. Easy access to great food, sites, and public transportation
Best bed of my trip

Friends_and_family Friends

4/10

Poor

20 Sep 2021

Said

A shambolic e-management @ Budapest wonder hotel

A Very mitigated experience... A wonderful staff, an immaculate hotel, a superb comfi bed, in a modernly set up bedroom with beautiful shower etc... A hotel that certainly does pride to Budapest and its people... A superb hotel. But... Yes but... A glitch, yes, there is a but. The hotel is more like an e-hotel, like e for e-cigarettes... Too much reliance on its e- technology ans smart applications. And these failed me for 2 nights in a row. 1st night got all electricity gone off in my room at around 10.30 pm. And no one at the reception or no reception at all, to go and ask for help. Had to make a call to the virtual night manager on duty. Got hold of her. She guided me via the phone into setting up a new room key card through their equipment at the reception. It worked. I got a new room. The next day. I could not open my room again having returned from diner in town at around 11.00pm. I called the same emergency contact for hours but did not get any response. By 4.00 am, I had to sleep on a sofa in the reception /lobby without my medications, my insuline or a blanket to cover myself. I had to wait for the morning staff. At 8.00 am a receptionist turned up. She was shocked and sorry to what happened to us. I wasn't the only one who had to sleep in the lobby... She helped me get into my room. I was tired, traumatised and angry... All I needed then, was to rest and recuperate. I went to bed... and the story goes on...

Self

10/10

Exceptional

31 Aug 2021

Patria

KViHotel Budapest Perfect for city break

Stayed at KVihotel Budapest for 3 nights. Our other hotel fell through so just booked it on the way. Location was perfect so central. Hotel was spotless and so modern. Everything was done through an app on our phones. Once we checked out we had the use of free lockers to store our luggage which was great.

Partner

10/10

Exceptional

07 Feb 2020

Verified traveler

Very helpful staff, good location, breakfast was very good and they paid for us to go to a local cafe when they had to close the breakfast bar for repairs. Modern and interesting hotel.

Leisure Partner

8/10

Excellent

23 Dec 2019

Carl

Good hotel

Little noise in night time due to nearby pub but its a good place to stay

Friends_and_family Friends

10/10

Exceptional

05 Nov 2019

Douglas

Great property, staff were incredibly helpful. Large room was spotlessly clean. Thoroughly recommend this hotel and if we return to Budapest would definitely stay here again.

Leisure Partner

10/10

Exceptional

24 Sep 2019

Neale

Trendy Hotel in the perfect location

Facility was amazing. Used the phone app, and had registered before we went, it was great, never let us down (which I'll admit was a concern before arriving).

Really nice hotel, big comfy bed, great shower, downstairs recption area is small, but perfectly comfy if your waiting for a cab.

In the perfect location too. 10 minute walk to the river, located in the 'party' district, but just far enough away you cant hear a thing at night.

Partner

8/10

Excellent

06 Aug 2019

Caroline

Pleasantly surprised with this hotel. Clean & central

Business Family

10/10

Exceptional

30 Jul 2019

Verified traveler

Quiet, comfortable and in a great location for exploring Budapest. Staff were super helpful.

Business

10/10

Exceptional

25 Jul 2019

Marwan

Great Hotel

Everything is great at this hotel.. the room comfort.. the location.. the cleanliness..

One tip only.. this is a Smart Hotel and everything is digital.. while I understand that this is the global approach.. but we should not lose the human interaction, which could be missing there..

Friends

10/10

Exceptional

24 Jul 2019

Matthias

Fun and interesting automated hotel stay

A great and very innovative hotel. The app is easy to use and there is staff downstairs giving information and assistance. The local area is very nice with great restaurants.

Partner

10/10

Exceptional

24 Jun 2019

Anthony

Stag Do

The concept of a Smart hotel is an amazing idea, controlling everything from your smart phone was something I was looking forward to.
before visiting this hotel, I did few search and read few negatives feedback regarding controlling of room temperature and difficulty using your smart phone as a key, however, I decided to go for it.
My experience of the hotel was one of the best yet.
I stayed in room 201, the air conditioning worked absolutely brilliant no issue at all, although the minimum temperature you could adjust using your phone is 20°C However, you have the option of asking the bar attendant/ customers service representative to adjust as you wish.
Location was good, lots of bars and restaurants around, 10mins walk to city Centre and night clubs.
Breakfast could be better, am sure the brand will be looking into it base on your feedbacks, it’s very difficult to please everyone mostly those people out there with big appetite.
The bar attendant was friendly and helpful.
Check out time is 11am, However, you have the option of extending until 1pm for just 10 euro, which I did, my flight was 9pm I had the free storage option on site, which was great, I was able to wonder around without having the hassle of carry my luggage.
Overall, it was a good experience.

Friends

8/10

Excellent

24 Jun 2019

Tony

Overall a very comfortable stay

A very comfortable Hotel and great location. The hotel application was easy to use. The delux room on the 5th floor was spacious, clean ( daily housekeeping) and the staff on site where very helpful. Overall experience 7/10. The negative issues were the breakfast which I give 2/10 (Variety was very poor) but the staff were helpful nevertheless and the smart tv ( hardly any English speaking channels and the smart tv did not work hence was unable to connect my smart phone to the TV).
This hotel is not a family hotel. (Iron only provided on request)

8/10

Excellent

01 Jun 2019

Keith

Great hotel
Great location
Poor breakfast choice and service
Helpful front of house staff
Very noisy bar below at front of property

Leisure Partner

10/10

Exceptional

23 May 2019

Verified traveler

Lovely room, very clean, staff very helpful and smart entry and control of your room in the app is brilliant.

Leisure Friends

4/10

Poor

24 Apr 2019

Verified traveler

Smart hotel, but a disappointment

Great idea, but lot of problems.

Hotel itself is nice and modern - Smart concept is excellent for check-in and getting in/out of rooms. Great location in middle of Jewish Quarter and well kept. Staff, when on bar, were friendly and place to keep your bags if you check out early.

However, hotel has a lot of problems not being addressed.

As seen on a lot of reviews, the A/C is uncontrollable in room - it was far too hot -i'm not normally one to have a problem with heat, but the room was stifling. If it's programmed centrally, hotel staff are not doing their job. Genuinely struggled to sleep in April, would be carnage in Summer.

Noise - again number of reviews have commented - the windows do not adequately block out the noise of the street. You are above two bars, and on a street people cut through. if you're on the street-side of the hotel, suggest you stay out until the early hours otherwise you're not sleeping much. We got in at around 1/1:30am and it was still pretty lively.

'smart' element of hotel is restricted to electronic key, room service and check-in/out. It was not the all-encompassing tech journey described on the site. We we're unable to pick a room upon check-in or control anything in the actual room. Truthfully, it's more like an 'Express' hotel you'd find in the UK.

Partner

10/10

Exceptional

24 Apr 2019

Verified traveler

Modern fresh room, great location. Checking in and out was simple.

Leisure Family

10/10

Exceptional

04 Mar 2019

Verified traveler

Nice design, good location. I liked that smart stuff, opening the doors with your smartphone, etc. breakfast was good too.

Leisure Partner

10/10

Exceptional

21 Jan 2019

Verified traveler

Great location, friendly staff. Very clean and modern establishment with great amenities! Will definitely recommend

10/10

Exceptional

06 Jan 2019

Riyazi

Excellent modern hotel

Excellent hotel. Great place to stay. Check in and check out very easy through the app. Staff very accommodating and helpful. Breakfast was great and much better than other places I have stayed (it is a continental breakfast after all). Highly recommended

8/10

Excellent

03 Jan 2019

Amanda

Ok hotel great location

My husband and I stayed here for 5 nights and the location is great for nightlife, ruin pubs and most attractions. I would class it as a 3-4 star and as I believe it is fairly new some improvements could be made. The room was partially cleaned daily but tea cups we used on day 1 were there when we checked out 5 days later. Some comp items in minibar was a nice touch but replacing tea and offering coffee would add to the experience. The temperature was supposed to be controllable by the app but it didn’t work we opened the window to cool it not sure how this would be in the summer though. Breakfast was good but items particularly the hot choices were rarely replenished. Overall a good stay but these improvements would increase the score

Partner

8/10

Excellent

02 Jan 2019

Verified traveler

Nice things:
Nice clean hotel with big rooms and good amenities.
Great location in the city center in a quiet street, but still within 200m of the two nicest ruin bars.

To improve:
Staff couldn't tell me if the busses were driving to the airport at night. (Google did say so, but some things in Budapest weren't the same as on Google)
No toothpaste and slippers which I'd expect at 4 stars.

6/10

Pleasant

11 Dec 2018

Verified traveler

The hotel is sitauted in a great area of Budapest. The hotel is great for the evenings, close to numerous eateries and the famous ruins bar. If you're feeling active the hotel is within walking distance to all the main attractions in the city or just a short distance from the cities underground.
However, there are certainly some downsides to the hotel. The idea of the smart hotel is great initially, but when you find your phone batteries draining from a day of activites, it's most definitely a worry to find that you can't access the hotel late in the evening nor your room without your phone as it's the only key you have, a simple key would suffice. Furthermore, once inside the room, as touched upon by other customers, the room is often like an oven and it doesn't seem to matter what you do to change the temperature, you'll be cooking whenever you're inside the room. Leaving the only option to open the window, thus resetting the heating to it's highest temperature. Somewhat bizarre.
Also it should be noted that our queen size bed only had a single pillow per occupant and we were also given two single quilts. Not a massive issue, but somewhat of a nuisance.
However, I must mention the staff we did encounter were all extremely helpful and quick to offer assistance.
To summarise, I would say that the hotel has the potential to be a clever innovative solution for its customers but at the moment its definitely feels more like an episode of black mirror than a hotel stay.

8/10

Excellent

03 Dec 2018

Gareth

A great place to stay! An easy-manage smart hotel which was convenient and clean. The hotel's location was excellent with lots of amenities nearby including shops, all kinds of restaurants and bars, exit games and within walking distance of the city centre.

Partner

2/10

Poor

13 Nov 2018

Yaa

Worst hotel I have been to. Not worth a Dime

I understand the hole premise of being in a technological world but the concept of this hotel does not make any sense to me. If you know you have problems with your app(which controls everything in the hotel) the hotel needs to provide 24 hour service for its customers. From unfriendly check in staff to an incompetent security staff. I was very dissatisfied and disappointed. At check in, the app wasn’t working and that meant we didn’t have any control over the air in our room, when we alerted the front desk, they turned off the air to our room. We only noticed it at night when we all woke up sweating and when we went down, we realized they was no competent staff to help us. We were advised by security to just crack open the window. (How do you tell a customer to crack a window). Anyways the next day when I complained to the staff, they all stared at me in dismay as if I was speaking gibberish. The app didn’t work for us after two days and that didn’t seem to bother the staff. Among other things that went wrong , the hotel lobby smelled so bad, the staff was not friendly except the breakfast group, because our app wasn’t working we were rudely evicted from our room without us knowing and was rechecked into a smaller smellier room which was never cleaned for the remainder of our 4 days with them. Long story short it was a major waste of our money. Worst part of our vacation to Budapest

Family

8/10

Excellent

11 Nov 2018

Youngdo

Good value hotel

This hotel is smart hotel which you need App to check in and enter the room.
If you don’t have the App, the check-in will take a quite sometime.
Room is a bit small but very clean.
Hotel area is a little bit dark but seems safe though.
Good breakfast.

Family

10/10

Exceptional

02 Nov 2018

Perry

Budapest

Great hotel! 1st time staying at a smart hotel and I really enjoyed it. Loved the lighting in my room along with lighted artwork on the wall. Very modern and clean and very central location. Breakfast included.

8/10

Excellent

16 Oct 2018

Yair

Initially, the app did not work. There was a lack of food items at breakfast from time to time, the room was not cleaned one day and there was no follow-up to repair the problem. But, overall, the hotel is quite successful and the reception service is courteous and good. Recommend

10/10

Exceptional

30 Sep 2018

Alex

Mini trip to Budapest

Amazing hotel! Excellent location. The room we had was small but well appointed. I live this boutique hotel. Will definitely stay there again. BTW breakfast was lovely.

Partner

8/10

Excellent

25 Sep 2018

Verified traveler

Great location, very clean room and very modern. Design of hotel look great and entrance by phone is very convenient.

8/10

Excellent

17 Sep 2018

Orr

Quiet hotel on a good location

Big rooms, quiet hotel.
Good location.
Breakfast was disappointing.

Partner

10/10

Exceptional

13 Sep 2018

gerald

Awesome hotel

Awesome location Awesome hotel. Would definitely stay there again

Partner

8/10

Excellent

03 Sep 2018

Fiona

Cool little boutique hotel with \"Smart Hotel\" features; everything was controlled via App including check-in & check-out, opening door, temperature control, etc. The App which must be downloaded in advance was very easy to use and was convenient. Really liked the location which was centrally located in the hip District 7 area; close to many shops, restaurants and the famous Ruins Bars. It was easily walkable to the major attractions and about 25 minute walk to downtown towards the Danube river. The room was clean, minimalistic and the bed was quite comfortable. However, when we booked on Expedia the room description was for a \"King\" bed, but upon check-in on the App, it was only a \"Queen\" bed. The bathroom mirror above the sink was way too high for the average person, and the drainage in the shower was not great, but other than that the overall stay was very pleasant.

2/10

Poor

19 Aug 2018

Cesar

Not a Clean place

Terrible place, the all room smell like cigarette, I couldn't sleep the first night then i ask for a change room, the changed me but the new room also smells like cigarette.
Never again in that place.

10/10

Exceptional

12 Aug 2018

Alvarez

Fantastic hotel !!! A great experience, highly recommendable !!!!!!!
Thank you for the great hospitality.

10/10

Exceptional

27 Jun 2026

Bilge

Çalışanlar çok yardımcı ve sıcakkanlılar. Oda temiz ve bakımlı ve çok tatlı karşılama içkisi koymuşlardı. Çok merkezi, her yere yakın ama oldukça sessiz. Kesinlikle tekrar geldiğimde kalacağım bir yer.

Self

10/10

Exceptional

07 Jun 2026

Heiko

Gute Lage, hervorragende Anbindung. Sehr freundliches und hilfsbereites Personal. Super Service!

Partner

8/10

Excellent

22 May 2026

Anders

Bra rum. Läget bra placerat med mycket restauranger runt omkring.