Name: Anantara New York Palace Budapest
Address: Erzsebet Korut, 9-11, Budapest, 1073, HU

6/10

Pleasant

15 Jul 2026

hector

2 problems as soon as I checked in. First cleanliness. Room was beautiful, I walked in to look at the bathroom and saw hair in the tub. Then I go to look at the bed a see a spider crawling on the headboard. The spider I can forgive, the hair is unacceptable. Second issue. A/C didn't work. Call maintenance, guy takes a look, resets system, nothing. Tells me he can get me a fan if I want otherwise there's nothing he can do. Did not sleep because of the heat. Best part of my stay was leaving that place.

Partner

10/10

Exceptional

15 Jul 2026

John

Beautiful hotel with exceptional service. We were welcomed warmly on arrival and staff were very helpful all throughout our stay. The restaurant has become something of a tourist attraction but as hotel guests we were able to skip the queue each time we dined.

Family

8/10

Excellent

14 Jul 2026

Magda

Beautiful hotel with an excellent location. Unfortunately, the shower was a major disappointment. The water pressure was extremely weak, making it very difficult to take a proper shower. Other than that, we enjoyed our stay. The hotel is stunning, and the bed was exceptionally comfortable.

10/10

Exceptional

09 Jul 2026

BRADLEY

Beautiful hotel, breathtaking actually! From the moment we arrived the staff was wonderful, the restaurant was great and the service was very helpful and friendly. Everyone spoke more than one language plus English.

Family_with_children

10/10

Exceptional

06 Jul 2026

richard

We loved this hotel. The only drawback is we paid for a terrace. The ugliest terrace I have ever seen. Worn furniture, industrial venting, dead plants, no view - it looks like a leftover from the old days. Don’t charge for this if it is unusable.
Great service, great food - we will return. Just not to this room.

10/10

Exceptional

05 Jul 2026

Kate

Stunning views at the property and a great room upgrade with negotiable pricing

Friends

10/10

Exceptional

03 Jul 2026

Michael

Spectacular architecture, very welcoming staff, beautiful spa. Big room. Could do with extra overhead lighting in the room.

Friends

4/10

Poor

01 Jul 2026

Sukhvir

So I booked the Anantara hotel as it is described as a luxury hotel and for the New York Cafe. The New York Cafe really is beautiful. I booked with the hotel to have a luxury experience and to make the most of the New York cafe without having to wait to get in. I must say I am very disappointed with this hotel. I booked two rooms for a night, the first room the door to the fridge was broken, not allowing me to use the fridge. The 2nd room has NO fridge!! I visited on 28th - 29th June when Budapest was at 39 degrees with an intense heatwave. So we were not able to keep our waters cold. I made staff aware of this and nothing was done. I also was sat in the lobby and decided I wanted to go to the cafe for an ice cream before a reservation for something out of the hotel. I walked up to the staff inside the cafe (the side only for guests) and asked if we were able to take the empty table to sit down and have a drink and a snack. I was told it wouldn't be a problem but I needed to speak with the reservation team first. So I went to ask the reservation team. They then stated they needed to wait as the supervisors were all in a meeting.. Which was confusing. Why did I need to wait for them to finish their meeting? But I sat and waited... I waited for a table at the new york cafe as a paying guest at the hotel.. I then chased the staff again after 10 minutes and I was told to wait again. After another 10 minutes I left as I was fed up of waiting. Poor service, I wouldn't recommend.

Family

10/10

Exceptional

30 Jun 2026

Stuart

An absolutely beautiful hotel and very helpful staff. A pleasant surprise was the New York café as part of the hotel. It’s rare to find a hotel these days that is just not beige and beige and beige.

Partner

6/10

Pleasant

19 Jun 2026

David

The reason I booked the hotel was for the New York Cafe and the breakfast the next day at the Cafe as well. Since you get to sit in the White Room and you get better views and pictures. The staff at the restaurant was superb and friendly, but not so much when you check in at the front desk. The Hotel amenities are older for the price of $627+ a night and location not very close to the river. When we checked in they had us in twin beds and had to call to have them connect them to a king like I booked it. I’m glad I booked this hotel only for one night and then moved to a closer hotel by the river still high end and modern with newer amenities, as well as closer to more attractions.

Partner

10/10

Exceptional

18 Jun 2026

Ronald

Excellent property. Staff very helpful and friendly.

Partner

10/10

Exceptional

12 Jun 2026

Robert

Beautiful room in a historic hotel with access to the incredibly beautiful New York Cafe.

Partner

10/10

Exceptional

10 Jun 2026

Lori

This property is outstanding! So beautiful there are lineups outside every single day just to dine in the cafe. The staff are very attentive and the rooms are amazing as well. Loved our stay here!

Friends

10/10

Exceptional

01 Jun 2026

Lana

Beautiful restaurant, great location

Family

10/10

Exceptional

28 May 2026

Jacqueline

Very nice hotel the staff very helpful and friendly and breakfast with a lots of choices. Room was nice very comfortable bed

Partner

10/10

Exceptional

26 May 2026

Abner

We had an Amazing stay at the Anantara.

Friends_and_family Friends

8/10

Excellent

24 May 2026

Laura

Staff were great but the hotel its self is a bit rough around the edges for a 5 star! Our room although nice, a few things let it down. The bathroom door did not close fully, cables were hanging down from the TV and no mirror for the dressing table.

Partner

10/10

Exceptional

07 May 2026

mark

Great staff, big rooms and an excellent breakfast

Partner

2/10

Poor

05 May 2026

LINDA

I did not get the room I booked which was one of the more expensive rooms. They moved me to the room I booked the following day but not until 5 pm and I was leaving at 4 am, so the suite with terrace was not worth the price. NO UPGRADE OR compensation for the hassle and inconvenience other than 2 drinks on the house.

The Nespresso maker was outfitted with knock off pods which tasted like cigarette ashes. Fortunately, I had the genuine Nespresso pods in my suitcase. Is that even legitimate….did Nespresso cut them a deal on their coffee makers either the understanding that only genuine Nespresso pods would be used?

The suite bathrooms were poorly designed with single only sinks and showers inside of a very deep bathtub.

The hotel lobby is quite nice and the cafe is exquisite; the nightly music in the lobby and cafe very enjoyable.

Friends

10/10

Exceptional

05 May 2026

CONSTANTINOS

We had an excellent 5-night stay at the Anantara. Room very spacious and comfortable, Service levels excellent, breakfast at the New York Cafe was superb. Well-positioned, at City Centre with plenty of restaurants in the vicinity, near a metro and about 20 minutes' walk to the Danube River.

Partner

10/10

Exceptional

26 Apr 2026

Yvonne

Excellent staff - made us feel welcome, front desk was welcoming, concierge helpful, wait staff in restaurant efficient. Room was spotless with great amenities. Central location. Overall, found nothing to complain about.

Partner

10/10

Exceptional

21 Apr 2026

Maria Ana

The rooms were clean but had some housekeeping inconsistencies.
The breakfast was fantastic. Staff is very nice and professional. The property is absolutely beautiful

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Tze Kin

The Junior Suite was spacious with a mattress that's the perfect balance of firm and soft. Ample wardrobe space and a generous supply of hangers. The TV supports screen mirroring, and the bathroom is bright and spotless with premium toiletries.The breakfast was top-notch. Hot Chocolate is incredibly rich and intense. The made-to-order breakfast menu is exquisite, offering an extensive selection of dishes. The Spa was clean, spacious, and relaxing.

Family_with_children

8/10

Excellent

08 Apr 2026

Maksim

Anantara is a luxury hotel situated in a historic building, with a gorgeous lobby and interior, beautiful and luxury spa area, serving breakfast at the stunning New York cafe. It is a joy and excitement to be there and experience the property.

On the other hand, I felt the price to be a little too high taking in mind that our bedroom (for which we paid premium) needed updates and had chipping on the walls and shower. The drinks in the lobby were also way above for what we paid in other luxury locations in the city.

I celebrated my birthday on one of the nights and it was strange to see that hotel did not acknowledge that. Typically, flowers, chocolate or discount code for facilities--that is a small gesture that luxury hotels do, but in our case there was no recognition/initiative from the hotel.

It was easy for me to compare, because on two prior nights we stayed at Matild place and, while having very similar pricing, the comfort of the room and attention to the service level by hotel staff, were at different levels.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Roberto

Perfect location for shopping and dinning

10/10

Exceptional

10 Mar 2026

Dipali

: Clean room | Staff | Breakfast | Spa ALL WAS AMAZING CANNOT FAULT THIS HOTEL

Friends

10/10

Exceptional

16 Feb 2026

Trevor

Beautiful building and super attentive staff

Business

10/10

Exceptional

14 Feb 2026

Trevor

Beautiful building and extremely attentive staff

Business

10/10

Exceptional

13 Feb 2026

Dean

Super nice room, attentive staff, top notch breakfast buffet.

Business

10/10

Exceptional

06 Feb 2026

Andreanne

Great location, friendly staff, beautiful setting and well located.

Partner

10/10

Exceptional

26 Jan 2026

Robert

Extremely helpfull staff, great restaurants and lovely room.

Partner

10/10

Exceptional

13 Jan 2026

Yvonne Frances

We had a really superb stay here. the staff were welcoming polite and friendly. Breakfast was areal treat and we also enjoyed the spa. The room was huge.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Fang

Beautiful hotel and cafe

10/10

Exceptional

28 Dec 2025

Ronald

The hotel is extremely impressive from arrival to every detail. The rooms were very large and comfortable and everything was great.

Business Family

6/10

Pleasant

27 Dec 2025

Magdalena Alicja

Room excellent, staff excellent, hotel very beautiful, we got upgrated suite however bathroom; bathtoube , shower and toalet bowl were dirty, looked used by somebody who enjoyed this room before us

Leisure Family

10/10

Exceptional

26 Dec 2025

JM

Amazing personal

4/10

Poor

20 Dec 2025

James

The breakfast room itself was amazing (part of the NY cafe) but boy it was SLOW - 10-15min wait for an omelette and up to 25min wait for coffee. Stuff often cold on arrival. Stayed Tues-Sat and it was like this every day! And nobody was really that bothered if you complained

Leisure Family

10/10

Exceptional

14 Dec 2025

Richard

A beautiful hotel and one of the must-see hotels in Budapest. Close to the train station and walking distance to parliament and other attractions.

Partner

10/10

Exceptional

08 Dec 2025

Shanelle

We recently stayed at the Anantara New York Palace Hotel in Budapest for my husband’s birthday celebrations and to enjoy the Christmas markets. We had an absolutely wonderful three-night stay and I’m happy to give them a full five stars.

The hotel itself is beautifully designed with a cozy, warming interior that made us feel right at home. Every member of the staff was incredibly friendly, supportive, and helpful, which really added to the experience. One of the biggest perks was being able to visit the famous New York Café right there in the hotel without having to queue up.

We didn’t get a chance to use the pool and spa area, so I can’t comment on that, but our room was perfect for us - spacious and comfortable. The location is also fantastic, with so many places to visit within a short walk, so we could enjoy the beautiful views and local sights just by strolling around.

Overall, it was a memorable stay and we’d definitely recommend it to anyone visiting Budapest.

Leisure Partner

6/10

Pleasant

07 Dec 2025

Fariah

The room was nice. The staff is what let down the place. One day I sat in the lobby for more than an hour, not one person came in to ask if I needed food or drinks. We put do not disturb on the door, yet at 5am housekeeping was ringing the bell. Totally baffled by that. Do not disturb means do not disturb. On the day we were checking out bell boy helped get the suitcase out but then just left us on the street. I had tips in my pocket ready to go but seeing we had to load our own suitcases into the taxi, and he wasn’t anywhere to be seen, he really did miss out on making some tip. New York cafe is over rated. Very expensive and value wasn’t there. But overall, staff is what let down this place.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Daniela

Beautiful hotel, great buffet breakfast. Clean, comfortable and stylish room. Staff very well trained. Polite, courteous, engaging. Great advice given for local restaurants & places to visit, transport.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Hector

Everything was perfect

Business_and_leisure Partner

4/10

Poor

22 Nov 2025

Christine

I had high expectations for this property, but our stay was disappointing. At check-in, I was told no upgrades were available despite my status and online availability showing otherwise. The first room had a broken bathtub covered with a towel, a barely functioning shower, and non-working air conditioning. After reporting these issues, we were moved to an “upgraded” room, which unfortunately was also substandard, with dusty carpet, cobwebs, mismatched faucet knobs, and an entirely obstructed window view due to a plywood panel. In both rooms, the air conditioning did not work even when the heat was turned down to the lowest setting. We had to open the windows and let the cold winter air in for comfort.

I want to acknowledge that the front desk supervisor did her best to improve our experience, and I genuinely appreciated her effort. However, the restaurant service further diminished our stay. Our servers displayed noticeable attitude and did not seem interested in providing attentive or welcoming service.

Overall, the experience fell far below the standards expected of a luxury hotel.

Leisure Family

10/10

Exceptional

17 Nov 2025

EMILIO

The best Eggs Benedict ever. You must try them. The staff were friendly and kind, and the room was beautiful. I recommend this luxury hotel for those who like to stay, sleep well, eat, and drink deliciously, and are within walking distance of landmarks.

Leisure Partner

10/10

Exceptional

27 Oct 2025

rowena

Anantara New York Palace is a true luxury hotel by all means . The service is super and the room is spacious, comfortable and the bathroom is so luxurious. It worth every penny of it! The breakfast buffet is at the famous New York Cafe and the selection of food was great! Full stomach every day :)

Leisure Family

10/10

Exceptional

25 Oct 2025

LINDA

Lovely hotel deserves every one of its 5* staff lovely room lovely it’s just a great place to stay

Leisure Partner

10/10

Exceptional

11 Oct 2025

Henry

Best hotel I’ve stayed at

Business_and_leisure Self

10/10

Exceptional

08 Oct 2025

Tessa

The hotel and the adjacent New York Cafe were architecturally magnificent! The room and spa amenities were top notch. The staff members were all helpful. The location was convenient and walkable to restaurants and landmarks. Only negative comment is that the elevators needed a sweep on a regular basis. Getting our breakfast orders were slow at times. . Otherwise, everything was great. We will definitely stay here again.

Leisure Partner

10/10

Exceptional

02 Oct 2025

sheri

An amazingly beautiful hotel with excellent staff who are all exceedingly professional, polite and helpful. I would return to Budapest just to stay in this hotel. A memory for a lifetime!

Leisure Friends

8/10

Excellent

01 Oct 2025

rajesh

Property is nice. Hotel suites slightly outdated, but ok.
Cafe service ik evening was poor

10/10

Exceptional

23 Sep 2025

Gerard Jack

excelent

Leisure Partner

10/10

Exceptional

13 Sep 2025

Anne

We stayed here for 2 nights prior to boarding our river cruise. This hotel is very beautiful. Our room was clean,spacious and very comfortable. The evening turndown was unexpected😁. We had breakfast in the breakfast room. Don't ask me what I had - I was too busy taking in the most beautiful baroque architecture and decorations!

The only negative was that we waited for over 10 minutes in the rather quiet sitting area for a waiter to take our drinks order and ended up walking out. A waiter came through a number of times but never saw us when we waved.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Katherine

The property was beautiful. The breakfast was outstanding and Mark, our waiter was maybe the best ever. Jennifer at Concierge could not have been more genuine and helpful. The Bell Service staff was great. It was a pleasure for my familty to stay at your facility.

Leisure Family

10/10

Exceptional

28 Aug 2025

Christopher Johan

Tip top at Atalanta. Staff lovely. Attention to detail superb. Can’t wait to come back

Leisure

10/10

Exceptional

27 Aug 2025

Antonela

The most beautiful cafe palace in the world.

Leisure Friends

6/10

Pleasant

26 Aug 2025

Verified traveler

5 star but service was poor

Staff not friendly, we stayed 5 nights. Although is a 5-star hotel, but their furnitures are old conditions.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Jacqueline

Budapest is the Best

Property is very well positioned for getting around Budapest short rides via taxi or Uber get you everywhere quickly. Staff is helpful in assisting with transport needs and very friendly.

Partner

8/10

Excellent

13 Aug 2025

Olufunmilayo Aduke

Gorgeous hotel and friendly staff!

Leisure Friends

10/10

Exceptional

05 Aug 2025

Linda

Grand, period property. Very clean, helpful and personable staff, large room, amazing toiletries. Breakfast disappointing and didn’t match the hype

Leisure Family

10/10

Exceptional

02 Aug 2025

Naana

From the moment we arrived at Anantara New York, we were greeted with warm hospitality and a level of service that was simply outstanding. The attention to detail throughout the entire hotel is remarkable, every element has clearly been thoughtfully considered to ensure a flawless guest experience.

The room was nothing short of superb spacious, elegantly designed, and immaculately maintained. Whether you’re unwinding after a busy day or enjoying a leisurely morning, the comfort and serenity of the space make it hard to leave.

The culinary offerings were equally impressive. Every meal was a delight, showcasing both creativity and quality. We had dinner overlooking the Famous NewYork Cafe, , the food was beautifully presented and absolutely delicious.

What truly sets Anantara apart is their commitment to excellence in every aspect of the guest experience. We felt genuinely cared for during our stay, and that kind of service is rare.

I highly recommend Anantara New York to anyone seeking luxury, comfort, and impeccable service. It is an unforgettable experience worth every moment.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Tina

Clean and spacious! Conveniently located to lots of restaurants and major attractions! We loved every moment here. Great service and we had a free upgrade to a two story room! There were fruits, snacks snd wines provided as a welcoming gesture in our room. Thank you and we will be back!

Partner

10/10

Exceptional

26 Jul 2025

AZUCENA

Excellent service

10/10

Exceptional

24 Jul 2025

John Allen

From the moment we arrived until the time we left everyone here went out of their way to make sure we had anything and everything we could ever want or need! Everything at this hotel was absolutely outstanding! Would highly recommend staying here on the next trip to Budapest.

10/10

Exceptional

20 Jul 2025

Nadine

Great service

10/10

Exceptional

17 Jul 2025

Theodore

True 5 Star service

Having stayed at other 5 star hotels in Budapest, this is the only one I can say is truly 5 stars. The people working here offer the best service. And having the private terrace at the New York Cafe in the lobby is incredible. Great place.

Self

10/10

Exceptional

14 Jul 2025

David

My stay at this hotel was the best experience I have ever had. I can't thank the staff enough for making my stay so comfortable. I highly recommend this hotel

Leisure Partner

10/10

Exceptional

10 Jul 2025

Michelle

My experience with the staff was exceptional. When i encountered an issue with a transfer service they went out of their way to help - in particular Mate. Without their assistance i would have been stranded in Budapest and would have missed my commitments later that day. The room was very spacious, i loved the turndown service and welcome gift.

Leisure Family

10/10

Exceptional

03 Jul 2025

Frank

Truly beautiful hotel.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Kunaal

Incredible hotel

Leisure Friends

10/10

Exceptional

25 Jun 2025

RUPINDER

Excellent property

Leisure Partner

6/10

Pleasant

22 Jun 2025

katrina

Overrated, definitely not a 5 star property.

I booked this particular hotel for ease of access to the New York Cafe and because previous stays at Anantara properties have been great. Sadly, this property does not live up to the Anantara name. We registered our details early (ID, credit card) but at 1500 the person who was then on the desk was unable to find us a room then the correct bed configuration. Our balcony was not the old stone style as pictured, instead it was littered with old cigarette butts in the gutter, hardly 5 star. To be fair, the girl who did the initial registration did offer to change our room, we declined as we’d unpacked, but it was nice of her. In the evening we requested ice. 1 hour and 2 calls later, we went to the bar to get ice and upon returning to the room, room service called to apologise to say the ice machine was broken. Really? Don’t lie to cover up incompetence. The bell boys were exceptional. NY cafe is overrated, terrible service and mediocre food. Perhaps I expect too much as my last stay in BUD was at the Gresham Palace, but I thought I could rely on the Anantara brand. Having said that, the bed was heavenly.

Partner

10/10

Exceptional

19 Jun 2025

Mike

Great hotel and location. The staff were spectacular

Leisure Partner

10/10

Exceptional

03 Jun 2025

Mitchell

Excellent 5 star hotel, centrally located with the famous New York Cafe in the building. Lovely lobby, excellent room, we were very happy with this hotel. The location is good while hardly the most beautiful sector of the city. We learned that wherever we wanted to go in the city was a 10 dollar euro ride away:)

Leisure Partner

10/10

Exceptional

02 Jun 2025

Guillermo

Everything was excellent….the food, staff, amenities. Truly high caliber place to stay when in Budapest.

10/10

Exceptional

29 May 2025

seamus

Couple breakaway , birthday celebration & to explore the city
Very welcoming hotel , friendly efficient helpful service & fabulous breakfast , cafe & dinner , cocktails , wine

Partner

8/10

Excellent

25 May 2025

Shabnam

Looks Better in Photos Than in Person

I recently stayed at Anantara Budapest and found it didn’t quite meet expectations. The hotel looks beautiful in pictures, but the reality was less impressive. Check-in staff were not very friendly, and our room was disappointing — noisy, facing a dull courtyard, and the curtain was worn with holes. We couldn’t change rooms despite asking.

The bathroom was spacious but took a while to get hot water. Staff noise in the mornings made sleeping in difficult. On the plus side, the hotel shares a building with the New York Café, which is very convenient, and the lobby is truly lovely. Overall, it has charm, but I expected better.

Partner

10/10

Exceptional

20 May 2025

Michelle

This is such a beautiful hotel with a convenient location. The New York Cafe is beautiful, and we enjoyed having breakfast and lunch without wading through the crowds. The spa is incredible, and the massage was one of the best I have received.

Leisure Partner

10/10

Exceptional

13 May 2025

Simon

All good great services nice spa

Leisure

2/10

Poor

10 May 2025

Verified traveler

Disappointed

The interior of the hotel is gorgeous. The location is terrible and the entrance during the day is blocked by line ups of people waiting to enter the New York Caffe. More importantly is the terrible customer service and lack of response from their front desk. Although, we booked and fully paid for our stay in the hotel through hotels.com, at the time of check out the front desk made us pay an extra fee for city taxes which we didn’t know about. We were rushing to catch our ride, therefore we paid the additional charge and asked for a receipt so we can review the legitimacy of the charge. Front desk informed us that they will email us the receipt. They never did. We emailed the hotel two days ago requesting copy of our receipt but we did not receive any response yet. Too bad how customer service could ruin the experience of such a lovely hotel!

Partner

10/10

Exceptional

06 May 2025

Lisa

Amazing hotel

10/10

Exceptional

05 May 2025

Heidi

Prague stay

Stunning building and nice large room with a comfortable bed. Loved the breakfast selections.

Partner

10/10

Exceptional

01 May 2025

Robert

Wonderful hotel in central Budapest. Only complaints are the air conditioner did not get our room below about 76 degrees even when cranked all the way up for 2 days, and the hotel is on a very busy street so quite noisy.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Ian

Excellent hotel

Leisure Partner

10/10

Exceptional

22 Apr 2025

Benjamin

Great service

10/10

Exceptional

21 Apr 2025

Joe

Wonderful hotel with excellent service throughout.

Leisure Family

10/10

Exceptional

18 Apr 2025

Jeimy

Wonderful

10/10

Exceptional

16 Apr 2025

Nigel

Really like this luxurious hotel.

Fabulous hotel in a landmark building that is very well maintained. Superb room with comfortable bed and pillows. Good breakfast but a bit slow bringing tea and coffee.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2025

Kathy

Beautiful property with very lush and comfortable rooms. Great dining options and lovely spa

Leisure Family

10/10

Exceptional

12 Apr 2025

Karina

Excellent and memorable stay. All at a very good level.

Partner

10/10

Exceptional

05 Apr 2025

Rick

A

10/10

Exceptional

31 Mar 2025

Zoltan

Most beautiful hotel with excellent service

Our stay at this hotel was truly one of the best experiences I’ve had in Budapest. The seamless connection to the iconic New York Café creates a stunning and memorable atmosphere, with the lobby and shared spaces offering a uniquely elegant and breathtaking setting.

Throughout our stay, we had the pleasure of enjoying the hotel’s bar, restaurant, New York Café, gym, and spa - all of which were exceptional. The service was impeccable, and the ambiance in every area was refined and welcoming. The only minor inconvenience during an otherwise perfect stay was that the sauna was out of order during the entire stay.

The room itself was incredibly spacious, featuring a fantastic balcony - undoubtedly one of the finest rooms I’ve stayed in while visiting Budapest. The reception staff were genuinely warm and accommodating, making the entire experience feel personalized. Thoughtful touches, such as in-room champagne, occasional fresh fruit, a complimentary minibar, and a room upgrade, added to the luxurious, five-star experience and made our stay truly unforgettable.

Without a doubt, this hotel is now one of my top choices whenever I visit Budapest. I cannot recommend it highly enough!

Partner

10/10

Exceptional

02 Mar 2025

Kate Anne

Ideally located, lovely hotel in a safe area. Nice walk to the river. Lots of restaurants etc in the area.
Facilities excellent, the spa was peaceful and the rooms were well appointed.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Hamutal

מושלם

מושלם
קרוב לרובע יהודי
ביץ קפה ניו יורק בתוך המלון

Partner

10/10

Exceptional

27 Jan 2025

Tong

Great hotel

This is an amazing place to be. So beautiful. It's a lifetime experience.

Self

10/10

Exceptional

26 Jan 2025

Charles Adam

Perfect from start to finish, would definitely recommend.

Leisure Partner

8/10

Excellent

06 Jan 2025

Eric

The hotel is best known for the ceilings in the restaurant which are beautiful. The entire stay there were long queues of people surrounding the hotel, waiting to eat in the restaurant, which was not bad but also not amazing. The hotel has the original building which is elaborate and older while my room was in a separate building which was newer. The room was nice and had good lighting and mood. However I couldn't get any heat so it was kind of cold the entire time which was not pleasant. It was Christmas so service was slower due to high demand but the hotel should make provisions for that. Overall, a nice property but seems to focus too much on business from the famous dining room ceilings to the detriment of hotel guests which seem more like an afterthought.

Leisure Self

10/10

Exceptional

05 Jan 2025

Jane

beautiful hotel friendly people

Business_and_leisure

10/10

Exceptional

25 Dec 2024

Jennelle

Loved everything about our stay here. Was traveling solo with my son pulled my back carrying luggage they upgraded us go a suite and even helped me get some ibuprofen for my back. They catered to our needs for food for my son and gave the best toiletries, lip balm, wooden brush, etc the spa is heaven best facial of my life. The cafe is some of the best food I’ve ever had and ambience even better. The lobby is magical. Perfection.

Leisure Family

10/10

Exceptional

24 Dec 2024

J

Great stay here for my girlfriend’s birthday. The room set up was amazing . Swimming pool was great too and the hotel is beautiful. Staff very friendly

Leisure Partner

10/10

Exceptional

23 Dec 2024

Jolene

Great and pretty hotel. Everyone here is so nice and helpful. Really enjoyed all the dining options. Didn’t want to leave.

Leisure Partner