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Irotama Reservado

Santa Marta · Colombia

Km 14 Via A CienagaView location

9.0/10Excellent52 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Value8.8/108.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Irotama Reservado

Located in Santa Marta (Bello Horizonte), Hotel Irotama Reservado is within a 5-minute walk of Bello Horizonte Beach and within 3 minutes by car from Zazue. This beach condo is 5.8 mi (9.3 km) from Rodadero Beach and 8.6 mi (13.8 km) from Parque de los Novios.

Make yourself at home in one of the 46 individually furnished guestrooms, featuring kitchens with refrigerators and microwaves. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and ATM/banking services. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Non-smoking
Childcare
Business facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Private host property Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 9:00 AM to 7:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the condo prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Bello Horizonte Beach 0.3 km / 0.2 mi
Zazue 1.3 km / 0.8 mi
Cape Turtle Beach 4.2 km / 2.6 mi
Arrecife Shopping Center 8.1 km / 5 mi
Playa Salguero 8.2 km / 5.1 mi
Mundo Marino Aquarium 8.5 km / 5.3 mi
Rodadero Beach 9.3 km / 5.8 mi
Playa Lipe 13.3 km / 8.3 mi
Clinic El Prado 13.4 km / 8.3 mi
Parque de los Novios 13.8 km / 8.6 mi
Santa Marta Cathedral 13.9 km / 8.6 mi
Old San Juan de Dios Hospital Museum 13.9 km / 8.7 mi
Marina Santa Marta 14 km / 8.7 mi
Santa Marta Theater 14 km / 8.7 mi
Simón Bolivar Park 14.3 km / 8.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU

    Photos are not available for this room type.

    Irotama Reservado

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Irotama Reservado

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Irotama Reservado

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Irotama Reservado

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Irotama Reservado

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Irotama Reservado

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    Irotama Reservado

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE OCEAN VIEWSUITE • DELUXE OCEAN VIEWSUI.DX-OV

    Photos are not available for this room type.

    Irotama Reservado

    SUITE DELUXE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE SEA VIEWRoom • DELUXE SEA VIEWROO.DX-VM

    Photos are not available for this room type.

    Irotama Reservado

    Room DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Irotama Reservado

9.0
Excellent
52 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Value
8.8 /10
Amenities
9.2 /10
20 reviews shown
8/10
Excellent
06 Jun 2026
Sandra
Le falta limpieza a los baños y a la cocina
Friends
10/10
Exceptional
31 May 2026
Luz Angela
The beach is beautiful, the location is great. The property was very clean … and the views wonderful.
Family
2/10
Poor
27 Mar 2026
Juan
the kids pool water slides were rotten by the salt water plus the pool coping was terrible damage my kids scraped their knees
Family_with_children
6/10
Pleasant
05 Dec 2025
Alberto Gabriel
Just ok. Food at the resort is expensive and meh.
Leisure Partner
10/10
Exceptional
28 Nov 2025
Joan
Very nice and quiet area. The resort has several towers, and this one was by far the quietest, perfect for getting away from all the noise.
You’ll need to walk or take the shuttle to reach the restaurants, bars, spa and other parts of the resort.
This tower also has its own pool, which is very peaceful if you enjoy a calm and relaxing atmosphere.
room are very big and fully equipped with a small kitchen area.
Leisure Partner
6/10
Pleasant
20 Oct 2025
David
The hotel is okay, but it feels like it is more for the locals than tourists and the schedule to use the pool and the facilities very limited.
10/10
Exceptional
15 Sep 2025
Diogenes
Todo excelente, jacuzzi en la habitación con excelente vista al mar. Todos los empleados fueron muy amables
10/10
Exceptional
11 Aug 2025
juan
SHERELYN was exceptional. At the reception
Leisure Family
10/10
Exceptional
26 Jul 2025
Greg
Apartments are so big. Staff are wonderful. Food delicious. Definitely coming back.
Leisure Family
10/10
Exceptional
19 Jul 2025
Sandra
Loved it! I would come back again!!☺️
Leisure Family
2/10
Poor
08 Jul 2025
ALEJANDRO
One of the worst customer service we ever had! We arrived at the hotel at 3:15 pm and check in was at 4 pm. the process was done by 3:38 pm but they wouldnt give us the room until 4 pm.. they said no after us asking nicely since we had a wedding to attend at 4:30 pm and we had to get ready . We had to wait until 4 pm because THEY DID NOT HAVE THE ROOM READY when check out is at 12 pm..Mediocre service!
On another note the road to the hotel was terrible, all of the hotels in that street are owned by the same owner therefore they have no intentions to fix this.
Breakfast is a scam, they have a transportation to another building to have breakfast, which this is not mentioned in the website. What kind of \"hotel\" is this??? and the reviews mention iits exceptional with a rating of 9.4l!!! what a scam!! dont believe this trap
10/10
Exceptional
15 Jul 2026
Jonas
Sehr schöne Apartments und tolle Aussicht! :)
Partner
10/10
Exceptional
06 Jul 2026
Pedro
Espectacular en todo, la habitación impecable y con una vista de ensueño. La amabilidad del personal y la buena atención a cada inquietud son de los mejor.
10/10
Exceptional
03 May 2026
Camilo
Muy mal el procesos de quedarse en la sala de hospitalidad, la sala está en pésimas condiciones y nadie atiende rápido.
Family_with_children
10/10
Exceptional
29 Apr 2026
Elizabeth
Excelente servicio, muy amables en todos los hoteles del complejo irotama, muy buena coordinación. Comida deliciosa, instalaciones y personal impecable
10/10
Exceptional
28 Mar 2026
Pedro
Sus empleados súper atentos, las áreas comunes súper el target de gente muy bueno
Family_with_children
10/10
Exceptional
18 Feb 2026
Pedro G
Excelente todo
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Jesus
Todo bien
Partner
10/10
Exceptional
29 Dec 2025
HARBEY
En el checking nos querían acomodar en otro edificio que no era el de la reserva
Friends_and_family Family
8/10
Excellent
26 Oct 2025
Gustavo
El hotel está bien pero no tiene restaurante en irotama reservado y es necesario ir todos los días a otra torre para tomar el desayuno. El hotel pone transporte pero puede demorar un poco
Partner

Location & surroundings

Irotama Reservado
Km 14 Via A Cienaga, Santa Marta, Colombia

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