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Porto Horizonte

Santa Marta · Colombia

Cra 2 107 31 SectorView location

8.2/10Excellent152 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.8/108.8
Condition8.4/108.4
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Porto Horizonte

With a stay at Hotel Porto Horizonte All Inclusive by oxoHotel in Santa Marta (Bello Horizonte), you'll be a 3-minute walk from Bello Horizonte Beach and 13 minutes by foot from Zazue.

This hotel is 27.2 mi (43.7 km) from Tayrona National Natural Park and 5.7 mi (9.1 km) from Rodadero Beach. Make yourself at home in one of the 210 air-conditioned rooms featuring refrigerators and microwaves.

55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Events/parties not allowed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 215998
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
    • Airport shuttle fee per child: COP 50000 (one-way)
    • Pet fee: COP 80000 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Bello Horizonte Beach 0.3 km / 0.2 mi
Zazue 1.1 km / 0.7 mi
Cape Turtle Beach 4 km / 2.5 mi
Arrecife Shopping Center 7.8 km / 4.9 mi
Playa Salguero 7.9 km / 4.9 mi
Mundo Marino Aquarium 8.2 km / 5.1 mi
Rodadero Beach 9.1 km / 5.7 mi
Playa Lipe 13 km / 8.1 mi
Clinic El Prado 13.1 km / 8.2 mi
Parque de los Novios 13.6 km / 8.4 mi
Santa Marta Cathedral 13.7 km / 8.5 mi
Old San Juan de Dios Hospital Museum 13.7 km / 8.5 mi
Marina Santa Marta 13.8 km / 8.6 mi
Santa Marta Theater 13.8 km / 8.6 mi
Simón Bolivar Park 14.1 km / 8.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH JACUZZIAPARTMENT • WITH JACUZZIAPT.JA-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    APARTMENT WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.JA-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH JACUZZISUITE • DELUXE WITH JACUZZISUI.DX-JA

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE DELUXE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH JACUZZIAPARTMENT • WITH JACUZZIAPT.JA

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    APARTMENT WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE TWO BEDROOMSSUITE • EXECUTIVE TWO BEDROOMSSUI.B2-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH JACUZZIRoom • DELUXE WITH JACUZZIROO.DX-JA

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    Room DELUXE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Porto Horizonte

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Porto Horizonte

8.2
Excellent
152 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
7.4 /10
75 reviews shown
10/10
Exceptional
15 Jul 2026
Jamie
The room was very clean and the staff was wonderful. The food was exceptional. The only issue was that when you rented a canopy at the beach you had to give that up at 4 o’clock and you were only able to stay at the beach until seven in the evening.
Friends
10/10
Exceptional
08 Jun 2026
Luis
What a great hotel. Love the food, room and the staff is very nice and respectful. Thank you so much.
Family
6/10
Pleasant
23 May 2026
antonio
The meals, the beach is not close
Partner
10/10
Exceptional
20 May 2026
Sharie
-Easy access to the beach, 5min walking distance.
-Staff is lovely, very helpful and nice!
-Pool area is very big
-Food is nice but options might be limited for some

Nice place for a small getaway!
Family
10/10
Exceptional
17 May 2026
Brianna
The room was super clean and was cleaned daily by hotel staff. The pool was very clean and the vibes at night were great!
Partner
2/10
Poor
17 May 2026
Arwa
This is a condo building turned to a hotel. The amenities and services are limited. They placed themselves as a 4 star property but they hardly match a 2 star one. The staff are polite and try to be helpful within given limitations. Limited places on beach and needed reservation ahead of time also no drinks (even they call it all inclusive), shower or toilets that makes it difficult to go back and forth to hotel to have the essentials. You need to pack food, drinks or buy as the only cafeteria/ Restaurant available on premises is closing after breakfast, lunch and dinner hours. Prepare yourself for a small room with a kitchenette that disconnected with a small espresso machine that you are given only 2 coffee puds to use, the lady will tell you that you are not allowed to have more for the day… the posted price and rank doesn’t match at all the offered services. We just wanted to thank some of the staff that tried to do their best to please customers. Others didn't care at all and more training is needed. Honestly no plan to come back to this property,
Partner
8/10
Excellent
03 Apr 2026
Mariana
Clean room and kind staff who were willing to help all the time. Spacious and nice pools with bar; however, there were not enough seats in the pool area for the amount of people during high season. The beach is nearby (around a 2min walk) and the property provides a specific space for their guests, as well as towels and chairs.
Self
10/10
Exceptional
04 Mar 2026
Diana Janeth Tamayo
Excellent view to the beach, the rooms are very clean and with good space, excellent staff, kind and helpful all the time and the air condining very good.
2/10
Poor
21 Feb 2026
Jillian

Multiple stains on bedding (clearly bodily fluids) and pillows.

Advertised netflix and workspace in the room.

Beach tents down for cleaning when we booked for Wednesday morning and were never told and it was the only day we could go. No communication.

Food is disgusting. Go down the road and it’s fine. (half a dozen other WHITE families walk out disgusted by the buffet)

Construction

Spent an hour cleaning the jacuzzi because it was disgusting.

Elevators don’t work. Take us to the wrong floor every time ( and I KNOW how to use one) or one is always non operational.

Have to go through parking garage for elevators.

Stole my shells from another trip.

Bath towels and hand towels all ripped (basic cleanliness)

Maid just rinses our dirty cups. Puts them back with stains on them.

Patio door was NOT shut when we came in - had to fix it.
Partner
6/10
Pleasant
16 Feb 2026
Jason
Amenities: the bar is the only place to get refreshments. The bar ran out of water, there was no swim up option (even though there is room for it). And they only serve base level alcohol. There are no water stations to refill a bottle either.

The room was nice, would have better to be on the other side of the hotel as the nearby construction was horrible and did not allow for relaxation.
Leisure Partner
10/10
Exceptional
15 Feb 2026
Steven
Good and courteous staff!
Leisure Friends
2/10
Poor
10 Feb 2026
Angie Gabriela Perez
I booked this trip as a bday gift for my daughter, her brother and her mother. I was away on business so I couldn’t attend and that is fortunate for this staff. I am very disappointed for the feedback that I received from my wife. Seems the staff was incredibly negligent in making them feel welcome, although this was all inclusive, there often was not any more food for the children to go get what they wanted or let alone another plate, the drinks are outrageously priced along with everything else in the area, and the children themselves said they felt uncomfortable in the room as if the entire hotel had bad energy.
I think they should take all inclusive out of their description because you might get one meal if you show up as they open. They really didn’t have enough food and it seems there were people who would grab six or seven plates at one time not considering others. The staff was not very friendly and very dismissive. Overall, the experience for my kids and my wife was terrible. The only good thing is the proximity to the beach.Drinks are not included as I thought they’d be.

All these other reviews must be fake because this was not a good trip for my family and memorable for all the wrong reasons.
Leisure Family_with_children
2/10
Poor
31 Jan 2026
Joseph
The hotel and the staff was horrible. It was not an all inclusive resort as advertised. The food they did off was deplorable! They had no butter, meat ok for coffee. They had a make shift bar that was ridiculous by the pool. Service was terrible. Would not recommend this hotel to your worst enemy!
10/10
Exceptional
17 Jan 2026
Louis Martial
The hotel was really comfortable. All-inclusive package was worth it. Food ( breakfast, lunch, snack, dinner and poolside drinks included). Food was delicious and great variety. The hotel is located in a great area. ( albeit, new construction happening adjacently).
The beach is only a minute walk away. I would recommend and revisit this hotel for the value.
Leisure Partner
6/10
Pleasant
30 Dec 2025
Patrice
Room and cleanness are perfect. For an all inclusive food and bar could be improved. Fair price but don’t expect high end mexicain all inclusive hotels.
Leisure Partner
10/10
Exceptional
10 Dec 2025
Dayana
Very Good
Leisure Family
8/10
Excellent
07 Dec 2025
Lazaro A
Hi the Staff was amazing the peoples in From desk like Eliana y Kenia, Luisita and the rest of people in the Restaurante I was very gratefully with housekeeper like Marina and the guys working in Mantenaince was very profesional thanks guy for you profesional service Also the dinner was … not good For a hotel all incluse The opcions was very limited Need put name of the plate serviced Please the management Oscar need wok about that Any way the Staff was amaizing. El equipo de recepción el restaurant las camareras de las habitación cómo Marina y el equipo de mantenimiento es la mejor divisa del Hotel Por otro lado es un hotel limpio y muy agradable. Solo me decepciono la falta de variedad en el menu para un hotel all Inclusive la administración tiene que apoyar mas al Team del restaurante ofreciendoles mejores opciones. También uno tenía que abrir termo por termo sin saber Que encontrar dentro Solo con escribir el nombre del plato dentro puede ser una opción. Solo por atención del Staff en general se puede volver a visitar.Recuerdo a Eliana y Kenia en recepción. A Luisita en el Restaurante. A Marina en las camareras y lo muchachos del Mantenimiento Pero cuando recuerdo las opciones de alimento lo pensaría mejor para mi próximo viaje a Santa Martha. Espero I is opiniones no lastimen a nadie pues para nada es mi intención y gracias por dejar expresar mi opinion Lazaro CruzJr visited Dic. 1 to Dic 5. 2025
Business_and_leisure Self
10/10
Exceptional
05 Dec 2025
Wilson
The view from the room was stunning, sea and mountain. Just the view kept me in a meditative state
Leisure Self
2/10
Poor
30 Nov 2025
Diana Patricia
-Hotel labeled as all inclusive but no restaurants, no comcierge, no telephones in the room (I stayed at the executive suite), no live shows at night apart from a DJ who came Saturday night. They charged me Colombian taxes in spite of being an American citizen. They have a lot of work before they can slightly resemble the all inclusive in Cancun and punta cana. There is a dreams Cartagena all inclusive in Colombia which is way better. This place has a buffet and calls itself all imcludive
Leisure Family
10/10
Exceptional
28 Nov 2025
Christopher
Overall the hotel was good. I wish it was truly beach front but is less than 200 yards to get there and there is a section reserved for hotel guests to sit with chairs and a covering provided. I would come back if I ever found myself in Santa Marta again there was no single instance where I second guessed my decision to stay here. The food was excellent and the drink (when I ordered one) were good as well.
Business_and_leisure Partner
2/10
Poor
24 Nov 2025
Adeida
That hotel is misleading advertising; my parents had to pay for everything separately, and they should have included the taxes. I ended up paying an extra 135 dollars, and that shouldn't be the case. They should charge everything upfront. It's a hotel that doesn't even have phones in the rooms, and they had to go down from the 16th floor to get water because there wasn't even any in the rooms. Everything was horrible.
Business_and_leisure Partner
6/10
Pleasant
12 Nov 2025
Ivan
Staff not friendly at all
Business Self
10/10
Exceptional
06 Aug 2025
Magda Margarita MCGee
Está nuevo
Leisure
8/10
Excellent
02 Aug 2025
Bethsabet
Alot of construction and far from downtown. Out side the hotel area does not look safe to walk dirty ,garbagecan hear construction while trying to relax at pool. The beach is not great black beach dark waters.
Leisure Partner
10/10
Exceptional
29 Jul 2025
Jose Yulitzer Rodríguez
This hotel was everything we expected, the service was fantastic! And the variety of healthy food made the stay amazing!
Leisure Family_with_children
10/10
Exceptional
27 Jun 2025
Carla
We had a family stay at Porto and had a good experience. The rooms were beautiful and very clean. The beach is a 2 minite walk and the pool os quite large and great for both kids and adults.

The only downside is that it’s not truly an all inclusive hotel. The food is included and some drinks. However, if you’re at the beach, which is off the property, there isn’t a bar. The pool has a bar, only during dedicated hours. We made it work, but it’s good to set that expectation if you are looking for an all inclusive experience.

Leisure Family_with_children
8/10
Excellent
28 Apr 2025
Miguel Angel
Friendly staff
Leisure Friends
6/10
Pleasant
14 Apr 2025
Finn
The room was great, the staff were amszing but unfortunately next door a new hotel is being built so each morning woken up by drilling and hammering wituout fail. Unfortunately it looks like the project will not be finished any time soon. After the first day i got a taxi into town to get some ear defenders to block out the noise but unfortunately these did not workm amazing hotel ruined by building work. Not relxaint at all
Leisure
10/10
Exceptional
10 Apr 2025
Ahmed
El hotel es Nuevo , La piscina muy Linda y grande
El buffet es pequeno pero variado
El desayuno lo mejor
10/10
Exceptional
25 Mar 2025
Marjorie
The facility is great, especially the pool, despite the ongoing construction nearby. I didn't get a chance to try the fitness area, but I’d love to return in the future. It's also conveniently close to the airport
Business_and_leisure Family
6/10
Pleasant
22 Mar 2025
Aziza
Room was very hot at night couldn’t slee! There was miss battery in ac remote asked staff to replace they said ok but never did ! Other than that room was clean and had beautiful view from balcony
Leisure Family
6/10
Pleasant
15 Mar 2025
Dezarae
1st) Paid for the Superior Suite for my one year wedding anniversary and they tried to give me the Deluxe (HUGE price and room difference).
2) MAJOR construction next door. Noise started at 7 am until 6 pm. Construction in rooms at 8 am. No mention of this online and property laughs it off.


3)when we downgraded to Deluxe suite (advertised as a separate bedroom and with a dining area) and was given the most basic shoebox:

-Cleaners not around during day.
-Pool closes at 8 and one was out of order.
-“all inclusive” option was extremely mediocre
-nothing open past 8 pm in the area

Pros:
-clean property
-given amenities when needed from front desk.

Definitely an old, retired person area.
Leisure Partner
10/10
Exceptional
05 Mar 2025
Edgar
I left 3 days early am waiting on the hotel refund they said they will put it back in my card !
Business_and_leisure
10/10
Exceptional
05 Mar 2025
AGUSTIN

Felicitacionmes

Excelente
Business
8/10
Excellent
05 Mar 2025
Monserrate
El hotel está muy bueno todavía está en construcción. Los empleados tratan de hacer lo que pueden para atender los turistas
10/10
Exceptional
02 Mar 2025
Michael
Beautiful new resort. A lot was still in the works but it was clean and in a great location. Very safe!
Leisure Friends
10/10
Exceptional
22 Feb 2025
John
Very nice hotel near a beautiful uncrowned beach that was beautiful! The food at the hotel was fantastic!
Leisure Self
10/10
Exceptional
13 Feb 2025
Matthew
Staff were fantastic for check-in. Our room had a private hot tub on the balcony, gorgeous view, and the room itself was beautiful and immaculately clean. Staff were incredible when we wanted to extend another night, as we enjoyed it so much!
Leisure Family
10/10
Exceptional
11 Feb 2025
Fabio
Room need to be clean had to send pictures of hairs in bed
Business_and_leisure Friends
10/10
Exceptional
11 Feb 2025
Ryszard
nice people very clean rooms and vert well cleaned.rich from Chicago
Leisure Partner
10/10
Exceptional
09 Feb 2025
Shababa
Amazing hotel with fascinating views of Santa Marta, I got the room with my own Jacuzzi and it was very worth it! Morning breakfast also offered a lot of variety, 10/10 would recommend!
Leisure Self
10/10
Exceptional
30 Jan 2025
Jeses
Excellent
2/10
Poor
20 Jan 2025
Kristofer
Terrible I will never go tktnhis hotel again filthy and no room service
2/10
Poor
20 Jan 2025
Kristofer
No room service, pool was so filthy it took me 15 minutes just to wash the grime off, I marked the door of the room to be cleaned only to catch a cleaner taking a photo saying do not disturb so she didn't have to clean at the end of her shift. Rooms have a stove that is only for looks doesn't even turn on. Rooms have no drinks or snacks fridge was empty. The hotel often smells of sewage.
Leisure Family
6/10
Pleasant
16 Jan 2025
Jesus
Check in wasn’t nearly what I expected, have to wait more the. 1 hrs for check in, and the vip room wasn’t what I got in the beginning. Second check in was the one i pay for. And then the towels and paper of the bathrooms not change. Ask to much for so little they do.
Business_and_leisure Self
6/10
Pleasant
16 Jan 2025
Jesus
When first check in they had me waiting more then 1hr for my room to be ready, and the room I found dust in the floor. Wasn’t clean enough. With days past by, the towels they didn’t change or bathroom paper wasn’t event change.
Business_and_leisure Self
2/10
Poor
13 Jan 2025
Veronica
The manager is not really helpful.
And they advertised breakfast included and is not true. And the property plumbing system has a huge problem the smells is horrible in the room.
Leisure Family
4/10
Poor
02 Jan 2025
john a
Bad service
Leisure Partner
8/10
Excellent
31 Dec 2024
Josue
room too small for 4 people
Business_and_leisure Family
10/10
Exceptional
23 Dec 2024
Jesús David
Sería genial que puedan contar con restaurante para cenar
Leisure Family_with_children
8/10
Excellent
16 Dec 2024
Claudio
Pros: Beautiful facility very close to the beach and shops. Extremely safe everywhere we went with our family of 5. Staff is very attentive and courteous.

Cons: Very noisy by the pool from 8am to 5pm due to neighbouring construction site. Gets dusty as well. ( Didn’t bother us really as we were to caught up with the weather and scenery)
Leisure Family_with_children
2/10
Poor
16 Dec 2024
Andres
Expedia is selling this property offering breakfast included but the hotel said i never paid for breakfast that wasn't included in the reservation. FALSE ADVERTISEMENT
10/10
Exceptional
13 Dec 2024
Vasile
Great new property near beach. Loved the jacuzzi on the balcony
Leisure
10/10
Exceptional
09 Dec 2024
Mozart
A short stay at a beautiful hotel. Worth every dollar.
Leisure Friends
10/10
Exceptional
07 Dec 2024
Juan
Excellent service
Business_and_leisure Family_with_children
10/10
Exceptional
03 Dec 2024
Jennifer

Amazing pools!

We loved our stay! The hotel is under construction, so there was some noise. The included breakfast was substantial and very good. The pools were simply amazing, less only because of the construction. The rooms were quiet, the beds were comfortable. We would stay there again if we found ourselves in Santa Marta.
Friends_and_family Family
10/10
Exceptional
24 Nov 2024
Edwin
Brand new hotel, they are working on some areas like restaurants, etc. Service was good. Rooms were really nice.
Leisure Friends
6/10
Pleasant
20 Nov 2024
Camilo Adolfo Ramirez
Friendly staff , hotel needs more attention, specially in its surroundings
Leisure Friends
8/10
Excellent
11 Nov 2024
Noritza
Only concern: fire alarm was on and no one from the staff communicated proactively that it was a false alarm
10/10
Exceptional
21 Oct 2024
Manuel
Nice location and access to the beach
Leisure Family
8/10
Excellent
03 Mar 2026
claudia m
La playa muy descuidada
Self
4/10
Poor
04 Jan 2026
Harald
Statt studiosuite (53 qm) kleines Zimmer (höchstens 20qm). Essen schrecklich-kein warmes wasser am 1. und 2. Tag, Schlechte organisation: W
Friends_and_family Family
8/10
Excellent
17 Nov 2025
rodrigo de lavalle
No tiene carpas sufiecientes para los huéspedes en la playa
Friends_and_family Family
8/10
Excellent
07 Nov 2025
Jorge
No tiene acceso directa a las playas, hay que caminar aproximadamente 100 metros para llegar a ellas.
Leisure Partner
8/10
Excellent
13 Oct 2025
diana

Excelente hotel y cerca a la playa

El jacuzzi super chévere en la habitación, la comida muy rica, sin embargo pienso que hace falta snacks a media mañana. Los alrededored son incómodos de transitar pued hay muchas obras y no hay andenes y es un barrial.
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
romario
Excelente servicio en el hotel, comida muy buena la única observación es tener más carpas en la zona de la playa, de resto muy organizado todo
Partner
8/10
Excellent
27 Sep 2025
virlen
Hotel bonito pero aún en construcción
Leisure Partner
10/10
Exceptional
30 Aug 2025
ANA

Perfecto costo beneficio

Las habitaciones y las vistas son excelentes. El personal es muy amable. Hay construcciones alrededor y a ces hay ruido.
Self
8/10
Excellent
12 Jul 2025
Katia
J'ai bien aimé mon séjour à l'hôtel avec ma famille. La chambre était spacieuse et propre. Par contre, il y a une cuisinière avec aucun accessoires pour cuisiner. Pour les piscines, la construction d'un hôtel juste à côté fait vraiment beaucoup de bruit et c'est dérangeant. La plage est belle et le personnel est toujours serviable. Sécuritaire.
Leisure Family
8/10
Excellent
28 Jun 2025
Ana Elvira
Ió que promete hoteles.com a los que somos gold, no se cumple en los hoteles, En todos dice debe hablar es con ellos.
Friends_and_family Friends
4/10
Poor
27 May 2025
Jorge Alejandro Londoño
Muy poca variedad para comer y el horario de piscina muy corto acaba a las 7pm
Leisure Friends
10/10
Exceptional
27 May 2025
Sonia
Cuartos súper limpios, el hotel en buena ubicación tranquila. Sólo deberían tener más opciones en el buffete de comida.
Leisure Friends
10/10
Exceptional
26 Apr 2025
Francisco
DEBERÍAN DEJAR ENTRAR VISITAS SIN RESTRICCIONES
10/10
Exceptional
23 Apr 2025
Rose Mary
Excelente servicio y atención
4/10
Poor
20 Apr 2025
Sebastián Camilo

Desayuno no incluido, muy costoso

Cuando llegue al hotel, me indicaron que no contaba con el plan de comidas, algo que ya sabía, lo que no me indicaron es que tampoco teníamos desayuno, por el tipo de hotel y por lo que pagué esperaba contar con desayuno por lo menos, pero no fue así. Si hubiera sabido que no contaban con desayuno habría preferido otro hotel con precios mucho más justos. Por otro lado me indicaron que podía pagar el desayuno, sin embargo cuando bajé dijeron que no podía aunque pagara por el nivel de ocupación del hotel. Por lo que me tocó comer por fuera.... Muy costoso por lo que ofrecen y muy mal que no ofrezcan desayuno.
Partner

Location & surroundings

Porto Horizonte
Cra 2 107 31 Sector, Magdalena, Colombia

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