Name: Family Garden Inn & Suites
Address: 5830 San Bernardo Ave, Laredo, 78041, US

10/10

Exceptional

30 Jul 2026

stacy

Everyone was amazing. Met many families and truckers while the staff had social gatherings and breakfast for the guests. The high points on the map of the city was provided and I used it as a scavenger hunt. The drive around the whole town was a real sight. Still love the idea of how the garden atrium was put together. Thanks

8/10

Excellent

26 Jul 2026

Alejandro

Great stay, if we had stayed longer we might have enjoyed the amenities. Overall affordable and comfortable.

8/10

Excellent

24 Jul 2026

Edgar

.

10/10

Exceptional

23 Jul 2026

Samantha

front desk was funny and helpful BATHTUB was not well maintained but room look upgraded and clean

10/10

Exceptional

18 Jul 2026

Jessika

Lo que mas nos gusto a mi esposo y a mi es el ambiente familiar la alberca estaba muy bien nos sentimos muy Agusto y descansamos muy bien, muy muy limpia la habitación

10/10

Exceptional

15 Jul 2026

David

Everything good....
Recommended 👍

Family_with_children

8/10

Excellent

12 Jul 2026

Benita

As I decide how to comment I don’t want to say anything negative but, the staff was incredibly helpful l.the grounds were very dilapidated! The airport shuttle was amazing The breakfast was just ok nothing special’ would have been nicer. If there was a little bit more to choose from there was a really limited amount of things. I had an issue with my TV clicker. It was attended to quickly and the phone in my room did not work so other than that I would’ve given the staff great praise, but the grounds themselves of the hotel needed to be brought up to par the air-conditioning units. Also in my room were very loud and obnoxious.. too hard to sleep. They just need to take care of rooms they just look very dated anyway the place was very clean. Other than that. I enjoyed it very much Beni

Self

10/10

Exceptional

10 Jul 2026

Rolando

Es muy cómodo y accesible para ir de compras y descansar

Family_with_children

10/10

Exceptional

10 Jul 2026

Chris

Better than I thought from the place being older still nice safe place

Partner

10/10

Exceptional

01 Jul 2026

Daniel

Excelente servicio y el personal no se diga

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Douglas

This is a safe, basic hotel with a popular following. On the property are two areas. One by the pool, office and breakfast with drive up parking for your car and the other Main Building which is more a standard hotel. HOTELS.COM DOES NOT ACCURATELY SHOW THE ROOMS. If you want the pool side all the rooms have two beds.

Overall a good overnight stay on the way to Mexico

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Angelica

Property is a bit dated but it has a LOT to give. Loved the garden and pools. I will definitely return.

Family_with_children

8/10

Excellent

13 Jun 2026

Guillermo

The check-in was good the pool and cabana and the free drinks and snack snacks were awesome

Self

10/10

Exceptional

10 Jun 2026

Robert

We loved it there and we will definitely be back asap

Partner

10/10

Exceptional

07 Jun 2026

Jo

My 5 adult kids have wonderful memories of Family Gardens on our trips to visit grandparents. My husband and I spent 2 nights this week there to check it out as our family will be attending a family Celebration of Life in Laredo in 2 weeks. It did not disappoint. The adults will enjoy it the memories and the beer and the grandbaby will love the pool and playground. Childhood memories of the indoor garden hot tub were “magical “, per our youngest daughter.
Staff was helpful, room size more than adequate and cool.
My only suggestions …..BRING BACK the HOTDOGS! And maybe a gluten free something (muffin) in the breakfast room. And more than one room for disabled/handicapped/elderly. Bathrooms could use bars for safety and they are very small.

Partner

10/10

Exceptional

07 Jun 2026

Hugo Artemio

Front desk staff (lady) was so helpful!!!

Family

10/10

Exceptional

06 Jun 2026

Michael A

I had no idea such a nice motel option was available in Laredo. The garden was beautiful and the social gathering in the afternoon was outstanding. The staff were all first class and I would stay there again in a heartbeat. A great value for the price.

Family

10/10

Exceptional

03 Jun 2026

Artizja

The stay was great place was clean very peaceful getaway very nice staff cleaning ladies could be more present but overall it was okay

Self

4/10

Poor

25 May 2026

Justin

We stayed here in 2021 and we remember it was pretty enjoyable. Now, it doesn’t seem to have the same standards. As we checked in the was very friendly. As we opened the door to our room we were immediately disappointed. The floors were dirty, the entire room was very old & dated. By the night stand in the middle of cubby area, there was the ice cube bucket made a ramen bowl with the last persons left over ramen dried up in it and an old hot Cheeto bag inside it, super gross. The brown chair in the room had stains on it. As I walked around the property, I saw old beds and brown chairs out back thrown by the dumpster, which made me think about bed bugs. There were sketchy people all around the property and people smoking weed freely around the property. We decided to stay the night & see how it goes. At around 1:30am we were woken by someone trying to get in our room and the door handle was being shaken , looked outside & didn’t see anyone though. The next day we decided to eat the cost of our 2nd day and we were able to get a refund for the 3rd day. We went somewhere else. We did not feel comfortable staying here.

Family

10/10

Exceptional

22 May 2026

Kevin

Great hospitality and exceptional for the price

Self

10/10

Exceptional

20 May 2026

Brad

It’s a nice place to stay

10/10

Exceptional

07 May 2026

Criselda

It was a nice, cool spot . Enjoyed my stay ! Ty !!

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Priscilla

Great, as always!

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Richard

As always a peaceful rest and clean room. Staff was very helpful and accommodating. The only thing I would have loved is a comfortable chair. Overall it was great.

10/10

Exceptional

25 Apr 2026

Mellissa

Clean room, nice inconspicuous staff, good breakfast. Parking lot full

Family

10/10

Exceptional

19 Apr 2026

leah

Loved staying here, will definitely be the place I stay each time I come now!

Self

8/10

Excellent

16 Apr 2026

Valerie

Pool was dirty and the towels has black stains on them.

10/10

Exceptional

14 Apr 2026

Kenneth

This was a gem of a stay. The overall vibe of the place is really good, and the great atrium garden was so nice to sit next to. If you are in Laredo, stay here!

Partner

8/10

Excellent

12 Apr 2026

Hugh

No coffee in room

Family

8/10

Excellent

09 Apr 2026

Valerie

Pool was dirty and we spent a night with no power . But the staff is very friendly

10/10

Exceptional

03 Apr 2026

Abel

Friendly staff, clean rooms, very comfortable stay

Friends_and_family Friends

10/10

Exceptional

26 Mar 2026

Jose Luis

The slogan of this place: Your home away from home. Could not be more true. The staff here is truly special. From Maria and Richard at the front desk, to Horacio the shuttle driver, and to all the others whose names I have not yet learned - well done! The garden building is very special - like staying in a garden. So peaceful. There are many other places to stay in Laredo, but my family and I stayed here once, and have never looked at another hotel in the area again. There is no need. We are thankful for this place.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Ashley

Has an iverall a pleaseant experience.

Partner

8/10

Excellent

18 Mar 2026

Patricia

Pool was semi clean, alot of people were swimming, I myself didn't swim. Don't count on breakfast. They offered waffles, some fruit and cereal. Room was clean and staff was very friendly.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Irene

The overall stay was perfect. Very clean rooms and friendly and helpful staff. Would stay there again.

Partner

10/10

Exceptional

10 Mar 2026

Jose Luis

An oasis in the busy-ness of Laredo. The location, great. The facility, has everything you need. The staff, this is where this place SHINES. They care, they go the extra mile, and they embody hospitality. From Richard and Maria at the front desk, to Horacio the shuttle driver, to the friendly cleaning crew. This is the ONLY place my family and I stay when traveling through. 5 stars!

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Jeffrey

Room was comfortable and big

Partner

10/10

Exceptional

28 Feb 2026

Connie

The staff was amazing and we received a free room upgrade since our single bed room would not be ready for another hour and a half. The room we were assigned to was a double queen bed. The room was very spacious, clean and tranquil. My husband and I enjoyed the free happy hour with a small popcorn and a nice view of the property. Even though we were right next to interstate 35, it felt as though we were miles away from the highway.

Partner

8/10

Excellent

27 Feb 2026

Neyba

Room was great and clean, amenities were cool, I’ll definitely book it again

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

heriberto banda

Yes

10/10

Exceptional

17 Feb 2026

Olga

Yes the room was clean everybody was goog

Partner

8/10

Excellent

30 Jan 2026

Kyle

Mediocre

8/10

Excellent

26 Jan 2026

JOEL

Clean and Quite

Business Self

10/10

Exceptional

24 Jan 2026

DENNIS

Yes it was

10/10

Exceptional

22 Jan 2026

Rosa

Great for our stay

4/10

Poor

22 Jan 2026

Wendy

The room was fine, small but clean. The hotel population, however, was very sketchy. People smoking weed outside their rooms, a tweaker pacing back and forth on the phone. The food was equally unappealing. Would not stay here again.

Leisure Pet

10/10

Exceptional

20 Jan 2026

Jose

excellent customer service

8/10

Excellent

20 Jan 2026

heriberto banda

Clean room quick respond from staff

Leisure Self

2/10

Poor

15 Jan 2026

Edgar

Dirty room, aggressive staff, after cancelling my stay of 6 night you decided to not refund anything.

8/10

Excellent

13 Jan 2026

Jimena

Cuarto limpio, aunque se veía un poco descuidado, no hay ninguna silla para sentarte y trabajar, hubo un ruido como de máquina que no dejo dormir en toda la noche.

Muy cómoda la cama. Incluye tele con plataformas gratis Roku

Business

10/10

Exceptional

11 Jan 2026

Laura

Muy buen servicio, habitaciones básicas pero amplias, solo les falta secadora de cabello y toallas más grandes. Por lo demás exelente. Buena ubicacion

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Jessica

It was comfortable and I really enjoyed the garden to walk through. And the waterfall
Thank you

Friends_and_family Friends

6/10

Pleasant

03 Jan 2026

Joshua

Rooms are small and beds are not that comfy. Garden view is nice and blackout curtains are adequately dark.

Business_and_leisure

8/10

Excellent

01 Jan 2026

Kathryn

Beautiful harden patio.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Daniel

The room was super clean, that why every time i go to Laredo i stay at family gardening recommend this place super nice

2/10

Poor

18 Dec 2025

Victor Hugo

Amenities. The breakfast was not available in the morning
Room: had to many people smoking outside the room.
Staff, they was no polite when i made the complaint.

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Carol

Everything was very good

Business Partner

10/10

Exceptional

03 Dec 2025

Natalie

Great service and great value!

Leisure Self

10/10

Exceptional

30 Nov 2025

Abigail

It’s a very nice property and facility, Rooms are clean, confortable, spacey and have good upkeep. From this this type of hotel, I think they’re the best one I’ve stayed in Laredo.

Leisure Family

10/10

Exceptional

24 Nov 2025

joseph

The best place to stay in Laredo. I stay there every chance I get when I'm down there

Business

10/10

Exceptional

22 Nov 2025

Lisa

Super nice at check in. Comfortable room. Bring your own hair dryer. The knob was loose on the bath facet but I reported it and they addressed it immediately thanking me for letting them know.

Friends_and_family Friends

6/10

Pleasant

19 Nov 2025

Sara Faye

Out TV didn’t work. We wanted to watch a football game

10/10

Exceptional

18 Nov 2025

Marlene

Air conditioning si too loud and taje food varierity is por, they only have waffles and cereal but overall is a great hotel that I will come back

Leisure Family

10/10

Exceptional

18 Nov 2025

Josefina

La habitación estaba muy limpia y el personaje muy amable, 10 de 10..

10/10

Exceptional

14 Nov 2025

Anjelica

I love that there was space for my son to play! They also had free popcorn and some drinks for us. Definitely a nice place to stay if you need a little extra space.

Leisure

6/10

Pleasant

12 Nov 2025

Jose

Yes, room overall in good condition The towels, all of them.need to be p
repaced. They are worn out, course and rough on the skin.

Business

6/10

Pleasant

10 Nov 2025

Jose

Staff not so good, place is great

Business Family_with_children

4/10

Poor

10 Nov 2025

Jose

Microwave and refrigerator outlets were not working, I had to move them across the room to connect them to working outlets. Rude breakfast lady 11/09/2025. Paid for a extend day 82 $ and front desk charged extra 22 dollars upfront again!?!?!? Chill dude who checked me in informed me with all the information about the hotel 11/08/2025. Great rooms and place for a walk in the morning

Business Family_with_children

10/10

Exceptional

01 Nov 2025

AKBARSHOH

Reasonable prices and hotel workers are amazing

Business

8/10

Excellent

23 Oct 2025

Liliana Abigahil Gutierrez

El desayuno muy limitado, pero la hora feliz del snack muy bueno

Leisure Family_with_children

10/10

Exceptional

21 Oct 2025

Crystal

Room was very clean. Except for the beds. A little too firm for me. But everything else was great. From check in to check out.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Michelle

Overall stay was great, all very friendly. We will be staying here again

Leisure Friends

10/10

Exceptional

12 Oct 2025

OLIVA

Happy Hour

Family

4/10

Poor

12 Oct 2025

Mary

I arrived at six thirty and they had canceled my reservation. Their website says check-in is 3p -6am.
Grateful though, cause I found a place that was better suited for a solo female.

Business Self

6/10

Pleasant

05 Oct 2025

Rosie

Parking limited

10/10

Exceptional

05 Oct 2025

Graciela

Very nice place to stay at.

4/10

Poor

01 Oct 2025

Larry

The hotel is old and has not been updated in the last 30 years. Breakfast was basic and not good. The area is not very nice and the place was filled with semi's and oil field trucks.

Self

10/10

Exceptional

21 Sep 2025

Elizabeth

Convenient but not quiet. Probably the best mid budget hotel we have stayed at in awhile. Clean, interesting. Pool is basic but clean and great for the kids. The happy hours that included something for the kids was great. We stayed there on a short day on our cross continent road trip.

Business_and_leisure Family_with_children

10/10

Exceptional

10 Sep 2025

James

First time staying will definitely be back. I found a nice jewel of the hotel world. Staff was great. Happy hour was so unexpected but very enlighting. Quiet room.

Business Self

4/10

Poor

05 Sep 2025

Nikola

..

8/10

Excellent

02 Sep 2025

Leticia

Great location. Great staff and unique layout. Beautiful gardens. Fun happy place for the entire family.

Business Family

10/10

Exceptional

02 Sep 2025

Graham

It was really nice quiet and clean.

I’m glad I didn’t listen to the review that said there was a bug. There was zero bugs. It was spotless. I stayed in the garden room honestly for 80 bucks it’s like incredible. Lady served me a waffle in the morning. Really nice beautiful garden too.Right outside my door like a resort almost. Walking distance to Walmart

Business Self

4/10

Poor

28 Aug 2025

Jonathan

I’m sure it is convenient in a pinch. The place really doesn’t appear clean enough or safe for families. If roadside motel is your idea of good then this place may be for you. It looks shady at best. We didn’t spend the night after seeing the facilities and the room. It wasn’t even cleaned properly. We booked a same day room at the comfort inn.

Leisure Family_with_children

10/10

Exceptional

27 Aug 2025

Chris

Great services and great rooms

Business

6/10

Pleasant

22 Aug 2025

Christina

We like a good breakfast

The place is okay overall area just okay we enjoyed a good breakfast they only offered a nice waffle only some fruit coffee cereal and there juice is nut really juice

Friends_and_family Family

8/10

Excellent

19 Aug 2025

Hugo Casso

It was good, rooms are confyw

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Jeremiah

It’s nice that the property has a nicely kept garden section, giving some greenery to look at when going in or out of the room. The price to stay there is pretty good too! Fortunately the hotel has new tv remotes because twice on 2 different occasions, I’ve had to replace the TV remote because it wasn’t working. It wasn’t user error, it was actually mechanical issues with the remote upon closer inspection. It’s weird that it’d happen twice, but I’m thankful to have been able to leave the room in better condition than how it was when I checked in. The staff have always been so professional, kind, and welcoming. In all, it’s a good place to bed down at for a night or weekend from my experiences.

Leisure Self

10/10

Exceptional

02 Aug 2025

Karla

As usual, a great play to stay

Leisure Family

10/10

Exceptional

31 Jul 2025

Karla

Great place to stay when we go to Laredo, Tx

Leisure Family

6/10

Pleasant

31 Jul 2025

Carmen

The beds were clean, and check-in was fast. However, no instructions were given about check-out. The office opens at 10:00 AM, so I just left the key under the door. The room had a bad smell, the carpet was dirty, and the door locks were broken. Overall, it was just okay for a quick sleepover.

Business Partner

4/10

Poor

30 Jul 2025

Valentin

I stay here often , never had an issue but checked in to a dirty room with finger nails on table and very dirty bathroom . Also ac didn’t work had to move to another room .

10/10

Exceptional

22 Jul 2025

Mario

I´m feel very good and my family enjoy de hotel

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Jaime

Exelelnt

Leisure Family

10/10

Exceptional

17 Jul 2025

William

Hot tubs not working. Front desk clerk didn’t give us the room we requested.

Business Family

2/10

Poor

14 Jul 2025

Rebecca

Old

The bed was hard and the bed moved way too much

Partner

8/10

Excellent

13 Jul 2025

Rosa

Really loved the friendly staff.

Leisure Family

10/10

Exceptional

12 Jul 2025

Verified traveler

I had a wonderful stay at Garden Inn & Suites. From the moment I arrived, the staff was welcoming, professional, and always ready to help with a smile. The room was clean, comfortable, and well-equipped with everything I needed. The outside plants and waterfalls is very beautiful area. The pool, playground is excellent as well. Recommend it :)

Almost forgot also free breakfast and happy hours too that’s a plus “cheers”.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Adam

To hot to walk in Laredo

Leisure Self

8/10

Excellent

06 Jul 2025

Nydia

The property is really nice. A few things can improve. The garden could be a little bit cleaner. The breakfast could be better. But the place is nice