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Fiesta Inn Express Nuevo Laredo

Nuevo Laredo · Mexico

Av. Reforma No. 5102View location

8.4/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Location9.0/109.0
Neighborhood8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fiesta Inn Express Nuevo Laredo

Ideally located in Nuevo Laredo, the Fiesta Inn promises a relaxing and wonderful visit. Guests will enjoy a comfortable stay with a range of amenities and attentive service. Comfortable rooms ensure a good night's sleep, some featuring flat-screen televisions, air conditioning, heating, desks, and alarm clocks.

The property also offers various recreational opportunities. Expect a welcoming atmosphere and excellent service during your stay at the Fiesta Inn Nuevo Laredo.

Read more about this hotelShow less

A stay at Fiesta Inn Express Nuevo Laredo places you in the heart of Nuevo Laredo, a 3-minute drive from FINSA Nuevo Laredo Industrial Park and 7 minutes from Juarez-Lincoln International Bridge.

This hotel is 3.8 mi (6.2 km) from Longoria Industrial Park and 4.3 mi (7 km) from The Outlet Shoppes at Laredo. Make yourself at home in one of the 120 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events.

A shuttle from the hotel to the airport is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Reform Mall 0.8 km / 0.5 mi
Paseo Reforma 0.9 km / 0.6 mi
Hospital Mexico Americano Nuevo Laredo 1.3 km / 0.8 mi
FINSA Nuevo Laredo Industrial Park 2 km / 1.2 mi
U.S. Embassy Mexico Applicant Service Center 2.2 km / 1.3 mi
Cathedral of the Holy Spirit 2.7 km / 1.7 mi
Campestre Ribera del Bravo 2.7 km / 1.7 mi
United States Consulate 2.9 km / 1.8 mi
Rio Grande 3.8 km / 2.4 mi
Word Station Gabriel García Márquez 4.9 km / 3 mi
Reyes Meza Museum 4.9 km / 3 mi
Nuevo Laredo Cultural Center 5 km / 3.1 mi
La Junta Baseball Park 5.4 km / 3.4 mi
Nuevo Laredo Aquarium 5.8 km / 3.6 mi
Viveros Park 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international callsExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
Show 19 more facilities & services
  • LaunderetteExtra charge
  • Babysitting service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Concierge
  • Gym
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Business centre
  • Indoor freshwater pool: 1
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 27 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable2 photos

    Fiesta Inn Express Nuevo Laredo

    Room SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Shower: 1
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • TV
    • Hairdryer
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 27 m²ROO.2D-SU
    Room SUPERIOR TWO DOUBLE BEDSPhoto unavailable1 photo

    Fiesta Inn Express Nuevo Laredo

    Room SUPERIOR TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-SU

    Room amenities

    • Wi-fi
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Fiesta Inn Express Nuevo Laredo

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 48 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable1 photo

    Fiesta Inn Express Nuevo Laredo

    JUNIOR SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • TV
    • Shower: 1
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Towels and bed linen at surcharge
    • Toiletries
    • Turndown service
    • Wi-fi
    • Safe
    • Housekeeping
    • Individually adjustable air conditioning
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fiesta Inn Express Nuevo Laredo

8.4
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
9.0 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Juan
I like nice and clean I recommend
10/10
Exceptional
22 Jul 2026
Fernando
Very good
4/10
Poor
12 Jul 2026
veronica
I requested a double king room, got a 1 king bed and full bed... One mattress all messed up and full mattress too hard. At first lady up front wanted to give me a single king room. Whe I paid for a double king, gave an attitude, I said nothing finished the process and only came back to sleep late at night and found the worst beds I have ever used. Will not be coming back to this hotel.. I thought it would be better due to the renovation, but the beds are worst then ever
Partner
8/10
Excellent
09 Jul 2026
Sebastian
Berry good clean and comfortable breakfast was good stuff very nice and helpful
Friends
2/10
Poor
02 Jul 2026
juan
We paid 106 a night and the rooms were dirty hair everywhere. The sheets were dirty and service was nat very impressive. The hostess was trying to open the door with his body like he was breaking an entry. Not a very great experience.
Family
8/10
Excellent
30 Jun 2026
Luisa
Good
10/10
Exceptional
19 Jun 2026
Haydee
The rooms stayed cool the whole time I was there … breakfast was good they keep bring fresh food .
10/10
Exceptional
17 Jun 2026
Fernando
Awesome staff l
10/10
Exceptional
15 Jun 2026
Fernando
Everything is great 👍
8/10
Excellent
15 Jun 2026
Marilú
Las sábanas olían a sudor la alberca tenían una capa como grasa y me dio mucho asco la primera noche nos tuvieron que cambiar de habitación por que tenía un olor muy fuerte que salía del aire acondicionado 😡😡😡
Family
10/10
Exceptional
14 Jun 2026
Fernando Luis
Awesome 👌
Family_with_children
10/10
Exceptional
13 Jun 2026
Fernando
Best hotel in town
Self
6/10
Pleasant
11 Jun 2026
daisy
Some lights in the room were not working . Phone cable was missing unable to call front desk . safe box was not working. no ironing in the room. Bed and pillows wherever uncomfortable.
Partner
6/10
Pleasant
07 Jun 2026
Christopher
Beautiful lobby. Delicious breakfast included. Rooms are small. Bathrooms are very small.
Partner
6/10
Pleasant
06 Jun 2026
Marilú
La habitaciones olía muy feo y las sábanas. Tuvimos que pedir por dos ocasiones que nos cambiaron de habitación no sé si en todos los hoteles aquí en la frontera, pero no sirve el teléfono que ellos ponen ahí para llamarlos para una emergencia no me gustó para nada😡
10/10
Exceptional
09 May 2026
Daniela Anahi
Excelente servicio, todo muy limpio.
Family
8/10
Excellent
02 May 2026
Alejandro
Tienen un excelente desayuno, la cama súper cómoda y está muy bien ubicado!! Lo recomiendo mucho!
Family
8/10
Excellent
08 Apr 2026
Jose Juan
Nice cozy rooms, but the restraunt and bar .$
8/10
Excellent
23 Mar 2026
Eduardo
yes
Partner
2/10
Poor
04 Jan 2026
Sarai
I didn’t even want to rate it with one star the website is false. I reserved this hotel because it said 24 hour room service and indoor pool but once we arrived they said they don’t have room service and the pool is not able to be used. Then we left the room so housekeeping could clean and they left everything the way it was all they did was make the beds they didn’t even change the sheets and nor did they try to at least fluff the sheets to get the dirt off! We pulled back the sheets to find a piece of paper and my hair still on the pillows! Mind you it’s my hair but come on if we paid for housekeeping they could have changed the sheets and also place trash bags in the trash cans they didn’t do any of that. Then they said they couldn’t have anyone come and clean because it was after 4:00 pm so they placed us in another room well the new room was terrible the ac didn’t work it was really hot and the toilet would not flush! The worst! Never again not to mention when I went downstairs to tell them all the employees were huddled in the front as if to be gossiping about my complaints because when I popped up they were in complete surprise and scattered back to work! Terrible terrible!
Leisure Partner
10/10
Exceptional
26 Dec 2025
Amanda
Súper buena atención desde que llegas hasta en el desayuno todos muy atentos y el menú muy completo.
Business Friends
10/10
Exceptional
15 Dec 2025
Ana
Spacious double room. The breakfast is delicious.
Leisure Family
10/10
Exceptional
14 Dec 2025
Maria
Breakfast was delicious. Love that they make you fresh eggs any way you want them. Wish they always had Barbacoa all the time. Very nice staff and very clean. Wish they had hand towels to bathe and bath soap either liquid or bars.
Leisure Family
10/10
Exceptional
08 Dec 2025
Fernando
Great
Business_and_leisure Family_with_children
10/10
Exceptional
06 Dec 2025
Fernando
Awesomeness
10/10
Exceptional
06 Dec 2025
Juan
Clean rooms , excellent customer service and especially the breakfast was excellent
2/10
Poor
02 Dec 2025
Jorge
I have to be wating for 35 minutes on line to check in



10/10
Exceptional
18 Nov 2025
Mohammed
Clean quiet freindly stuff
10/10
Exceptional
10 Nov 2025
Cristoval
Great service. Awesome breakfast and excellent customer service from staff. Ac was cold and it felt great. Will come back to this hotel
Leisure
10/10
Exceptional
07 Nov 2025
Lonnie
nice n peaceful
Business Partner
10/10
Exceptional
25 Oct 2025
juan
Nice Hotel, I like it very Safety
Leisure Family
8/10
Excellent
20 Oct 2025
Osvaldo
la tv no bajaba el volumen
Business
10/10
Exceptional
16 Oct 2025
Rosa
Julissa front desk was extremely friendly and knowledgeable. The front desk staff were all friendly and accommodating. The kitchen staff and housekeepers were all accommodating also.
Friends_and_family Family
10/10
Exceptional
03 Oct 2025
lidia
Very good
2/10
Poor
01 Oct 2025
Edgar
El aire acondicionado no enfriaba suficiente, el piso de la habitación estaba sucio al punto de notarlo en mis pies y en el desayuno sirven pancakes y no hay mantequilla ni miel
Leisure Family
8/10
Excellent
29 Sep 2025
Patricia
Todo esta bien por el precio que pague
El cessation muy bien
Leisure Family
8/10
Excellent
17 Sep 2025
Osiel G Gamez

Good place to stay!

By far the most clean hotel room we have stayed in Nuevo Laredo. The lobby, hallways and rooms smelled good, the only reason I'm not giving it 5 stars, is because the property is showing it's age.
Friends_and_family Family
10/10
Exceptional
25 Aug 2025
Erwin
Safe
8/10
Excellent
24 Jun 2025
Roberto
They did not a was towel
Partner
10/10
Exceptional
22 Jun 2025
Fernando
Best place in nuevo laredo
Business_and_leisure Family_with_children
10/10
Exceptional
30 May 2025
Jose
Clean rooms very well kept 10 out of 10
4/10
Poor
26 May 2025
juan

Don’t stay there

Bad experience a/c was not working and did not want to put me in a different room
Front desk was no help
Friends_and_family Family
10/10
Exceptional
06 May 2025
Maria
Breakfast was delicious. A/C was really cold. Good location.
Leisure Family_with_children
10/10
Exceptional
05 May 2025
Jesus
Hotel under a renovation, however a very comfy stay! Yes we will return.
Leisure Family
4/10
Poor
30 Mar 2025
Davi
This place is nothing like the photos. The pool has water but isnt on, the gym has 3 dumbells, and they moved us to another room because our shower was leaking
Business Partner
6/10
Pleasant
19 Mar 2025
Ruth
We were very satisfied with the buffet. Very good. The staff very friendly
The beds very small and really hard mattresses.
Leisure Family
10/10
Exceptional
12 Mar 2025
Maria G.
Please have room service it used to have before that's why I would love staying there but if no room service is available I will need to find another hotel
Leisure Partner
2/10
Poor
11 Mar 2025
Beatriz
No era lo que mostraba las fotos para ser una Suite no parecia ... lucia sucio y muy pequeño
Self
8/10
Excellent
04 Mar 2025
Juan
Got a few potholes in parking area that need to be work on
10/10
Exceptional
03 Mar 2025
Fabian
Excellent hotel
Leisure Family
10/10
Exceptional
07 Feb 2025
Daniel
Plenty of amenities and great breakfast
Leisure Self
10/10
Exceptional
06 Feb 2025
George
The staff were excellent
8/10
Excellent
06 Feb 2025
Juan
It’s a safe place and friendly workers
Business_and_leisure Family
6/10
Pleasant
24 Jan 2025
Gerardo
Need to fix parking area.
Leisure Family_with_children
6/10
Pleasant
17 Jan 2025
Jelson
Hh
Business_and_leisure Family
10/10
Exceptional
13 Jan 2025
Juan
Clean
10/10
Exceptional
29 Dec 2024
felix
Muy buen servicio
Leisure Family
10/10
Exceptional
14 Nov 2024
Nothanael
Hotel needs updates in the room.
No outlets to connect devices close to to bed
One cabinet door broken. No safe box
Business_and_leisure Family
10/10
Exceptional
13 Nov 2024
Jose
Always enjoy staying there
10/10
Exceptional
31 Oct 2024
Jose
Awesome place close to everything
Leisure Self
10/10
Exceptional
04 Oct 2024
Gonzalo
Muy buena atencion y amables Espero hospedarme otra ves gracias por las atenciones
Leisure Partner
4/10
Poor
24 Sep 2024
Leticia
The staff in the front was rude. Very unwelcoming.
Leisure Family
10/10
Exceptional
15 Sep 2024
Fernando
Everything
Business_and_leisure Family
10/10
Exceptional
11 Sep 2024
Maria del Carmen

Great place to stay

Staff friendly, professional and helpful
Friends_and_family Family
10/10
Exceptional
31 Aug 2024
Jose
Great place to stay and close to everything really enjoy the room
Leisure Self
10/10
Exceptional
09 Aug 2024
Verified traveler
Really great Hotel I will stay there anytime
Partner
10/10
Exceptional
09 Aug 2024
Leticia
Great place for short stay, in general I enjoyed my stay .
Business Self
8/10
Excellent
18 Jul 2024
carlos arturo

personal amable y de ayuda

La recepcionista Guadalupe fue de mucha ayuda desde que llegue y porque tuve que agregar noches a mi estancia, entonces me facilito mucho el proceso
Business
8/10
Excellent
15 Jul 2024
Jesus
Rooms need to be renovated, property has been neglected. Need to clean out front and parking lot was flooded for 2 days even after rain stopped!

Front desk rep were very nice and polite.
Leisure Partner
8/10
Excellent
07 May 2024
Luis
Rude staff
6/10
Pleasant
29 Apr 2024
Juany
Hotel needs maintenance and my bathroom has mold in the shower head
Family
10/10
Exceptional
07 Apr 2024
Mercedes
Very clean and friendly staff. Highly recommended!!!
Friends_and_family Family
4/10
Poor
21 Dec 2023
Raul

Hotel bad condition and staff low customer service

Room door did not close properly, phone in room broken. Room service took several calls to get someone to take an order, staff would transfer call to another and no one would provide service.
Friends_and_family Family
2/10
Poor
15 Dec 2023
Alain
Pas bon device et il mon pas donné mon 20 % sur la nourriture
Friends_and_family Family
10/10
Exceptional
09 Dec 2023
Fernando
All was well
Business_and_leisure Partner
8/10
Excellent
29 Nov 2023
Andrew
It has declined a bit
Business Family
10/10
Exceptional
25 Nov 2023
Fernando
Always a great time
Business_and_leisure Partner
6/10
Pleasant
08 Nov 2023
Jorge

Need improvements.

Need some updates and cares. Rooms, elevator and switchboard.
10/10
Exceptional
10 Sep 2023
Albert
It is a good hotel
Business_and_leisure Partner
8/10
Excellent
29 Jun 2023
Yunho
very quiet atmosphere. It was suitable for rest and sleep.
Business Partner
10/10
Exceptional
07 May 2023
Israel
Es una propiedad muy limpia todos son amables los cuartos estan en excelentes condiciones la comida podria ser un poco mas rica pero eso es cosa de restaurante no de el hotel pero si deberían de aser algo especialmente en el bufet de desayuno gracias
Leisure Self
10/10
Exceptional
16 Apr 2023
Israel
Exelente recomiendo este hotel esta limpio y muy amplio
Leisure Self
10/10
Exceptional
11 Apr 2023
Ricardo
I’ve stayed in every hotel in Nuevo Laredo and I won’t stay anywhere else but here.
Leisure Family
10/10
Exceptional
01 Jan 2023
Jennifer
The staff was amazing
Leisure Family_with_children
6/10
Pleasant
12 Dec 2022
Claudia Daniela Vazquez
The staff was extremely friendly- however this is not a family friendly hotel. prostituís are allowed in the property and that makes for a very uncomfortable and inappropriate environment for children. The amenities are not taken care of and the swimming pool has freezing cold water and the gym consists of 3 machines.
Business_and_leisure Family
10/10
Exceptional
30 Sep 2022
Israel
The property is clean and everything I need I recommend this hotel thank you
Business_and_leisure Partner
6/10
Pleasant
26 Sep 2022
Elizabeth
beautiful building it's a shame that it's neglected because the room I stayed in looked old and without updating the furniture the bathroom had mold in the bathtub
Leisure Family
2/10
Poor
26 Sep 2022
Daniel
N/A
Business
4/10
Poor
12 Sep 2022
Enrique

Very bad service at front desk

Front desk area was really hot!
Front desk not friendly and phone was not working in the room. They could not fix it and never informed me that.
I had to go to from level 3 to front desk and ask about the phone. Very bad service at front desk.
After working all day had to deal with this. I had to go down the restaurant to order a drink when I arrived, then had to go again to order food. Very bad experience.
Business
4/10
Poor
20 Jul 2022
jose
none
Leisure Family
10/10
Exceptional
19 Jul 2022
Fernando
Great
Business_and_leisure Self
8/10
Excellent
19 Jul 2022
Maria

Website needs to be clear

Overall I enjoyed the stay
The hotel has breakfast and a pool
pool was closed due to covid but website did not report that
breakfast you must add it IT IS NOT INCLUDED WITH RESERVATION. I believe website needs to be more clear and updated as far as what amenities are available upon booking
Friends_and_family Family
2/10
Poor
04 Jul 2022
DANIEL
Very old, not clean at all.
Business Family
4/10
Poor
28 Jun 2022
Carlo
Our room was not cleaned and we had no fresh towels and no toilet paper when we got to the room. Asked the front desk for towels and toilet paper and was informed that they had no one in housekeeping to assist. Horrible experience.
Business Family
10/10
Exceptional
23 Jun 2022
Maria G.
AWSOME personal
Leisure Self
6/10
Pleasant
21 Jun 2022
Isabel
last visit they offered us the Fiesta Reward floor, but no this time
Partner
2/10
Poor
03 Jun 2022
Paul

Bad Small

The room smelled of urine. We asked for a different room, but there were none. I guess the only good thing I can say is that they didn’t hesitate to give me a refund. Went to another hotel and the experience was much better.
Partner
8/10
Excellent
04 Apr 2022
Patricia
En general todo bien. Recepcion contesto todas nuestras preguntas. La ciudad no tiene tan buena reputacion pero si nos sentiamos seguras en el hotel. Alguna de las amenidades mo estaban disponibles pero estuvo bien
Business_and_leisure Family_with_children
8/10
Excellent
30 Mar 2022
Adriana
We enjoyed our stay but the swimming pool water was ice cold and water was dirty
Leisure Family
6/10
Pleasant
11 Mar 2022
Barbara
It was the second time we stayed at the hotel. We know there are still Covid restrictions but at this hotel there was nothing available. We even had to go get some glasses because not even paper cups in the room. No breakfast either. Staff was friendly and helpful except the lady at the door. I don't think we'll give it another try when passing through the city again.
Friends_and_family Family

Location & surroundings

Fiesta Inn Express Nuevo Laredo
Av. Reforma No. 5102, Nuevo Laredo, Mexico

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Fiesta Inn Express Nuevo Laredo

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