Name: Silverbow Inn
Address: 120 2Nd St Juneau Alaska 99801, Juneau, 99801, US

10/10

Exceptional

31 Jul 2026

Elizabeth

The silver bow Inn is a little jewel in Juneau. Although old, it has been updated and made very charming with little touches like custom wallpaper, and every amenity you could want. The only drawback is having to carry your luggage upstairs, but if you can do that this is the hotel to stay at.

10/10

Exceptional

25 Jul 2026

Sharon

Tina went above and beyond to be helpful in every way. She is a delightful person and is key to the success of the Silver Bow Inn.

10/10

Exceptional

12 Jul 2026

Doreen

Great location, comfortable, fun amenities and vibe.

Partner

8/10

Excellent

07 Jul 2026

Belinda

Not having an elevator made it difficult for me (age 81) and my husband (age 83). A staff member helped us with our luggage at check-in, but we were on our own when picked up at 5:50AM for our ride to the airport.

Partner

10/10

Exceptional

03 Jul 2026

Hillary

The staff is amazing, so helpful! Location outstanding, right downtown with great restaurants nearby. A resident porcupine walks down the sidewalk out front. We enjoyed the good breakfast and hot tub. Because of the downtown location, it can get noisy early in the morning. It is a refurbished older building, they did a remarkable job updating. There is no elevator and the stairs are steep, a concern for older customers or anyone with a disability.

Partner

10/10

Exceptional

17 Jun 2026

Buckley

The staff at the Silverbow were incredibly helpful and kind. The property is amazing and quirky (in a good way). It's in an excellent location, very close to a ton of restaurants and shops. We loved our stay.

Partner

10/10

Exceptional

13 Jun 2026

Jerry

Wonderful stay. Heather and Tina were awesome with lots of good recommendations. Breakfast was great.

Partner

10/10

Exceptional

11 May 2026

Andrenise

I loved how creative and inclusive everything was!

Self

10/10

Exceptional

06 Apr 2026

Candace

Great location and super helpful staff

Partner

10/10

Exceptional

15 Feb 2026

regena

Spotless room, eclectic styling.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Siegfried

Efficient, well run, perfectly situated property with great staff.

Leisure Friends

10/10

Exceptional

25 Nov 2025

Maria

Staff was very nice and welcoming

Business_and_leisure Partner

10/10

Exceptional

13 Nov 2025

Carol

Flight plans required us to leave before breakfast; the inn packed an unbelievably great box breakfast for us to take with us. The room was a tad tight but extremely well planned, with bedside reading lights and loads of wall pegs for clothes. The pillows, sadly, were not very comfortable...but overall this was a great place (and the In Bocca do Lupo was fantastic)

Business

6/10

Pleasant

13 Nov 2025

Annie Yvonne

Book a room at this hotel for my mom. Staff was very accommodating but did not answer multiple phone calls or emails on follow up for a request of a receipt.

4/10

Poor

10 Oct 2025

Mark

Check in was a nightmare, at 5pm, the check in desk wasn't staffed, and door was locked. , I called the main number, was put on hold, then hung up on. Called again, was finally given a door code. No evident elevator, which meant lugging heavy bags up and down a flight of a steep, and very narrow staircase. Room was very small,and spartan. Not worth the price.

Business Self

8/10

Excellent

09 Oct 2025

RON

Staff was wonderful.

Leisure

10/10

Exceptional

29 Sep 2025

Samuel

My favorite place to stay in Juneau.

Business Self

10/10

Exceptional

19 Sep 2025

Linda

Staff was amazing. The entire place was clean. Loved the coffee, treats and welcoming lobby. Convenient to all downtown shops and restaurants.

Leisure Self

6/10

Pleasant

12 Sep 2025

Raymond

Property is old fashion hotel with no storage space for clothes other than hooks. Breakfast is self-service but was not explain to us but we learned from other guests. Checkout time of 11:00 is inconvenient for those boarding ships at 12:30

Leisure Partner

8/10

Excellent

03 Sep 2025

Saksham

A historic, cozy hotel with some quirks

We had a good stay at the Silverbow Inn. The location is excellent - it's at the centre of downtown.

There were a lot of thoughtful touches in the hotel.

The hot tub with a view is a treat.

The room was clean and had all the typical amenities one would need.

I particularly appreciated that the breakfast had healthy options, unlike typical hotel breakfasts which are greasy and processed. Breakfast is somewhat self-serve, and in a tiny communal kitchen, where a couple of people can prepare or serve themselves at a time. The hotel uses that small space thoughtfully, though I'd have preferred if the \"kitchen\" and shared refrigerator, microwave was larger.

Most of the hotel staff was friendly.

We enjoyed the board games and freshly baked cookies too.

Walls were thin, and outside noise would cause disturbance at night. Beds were somewhat uncomfortable - they sank like a hammock.

Friends_and_family Family

10/10

Exceptional

29 Aug 2025

Virginia

breakfast was creat

10/10

Exceptional

17 Aug 2025

Meagan E

Check in was easy. Staff was great. It felt very home like. The homemade scones were very tasty. The hot tub was very clean and my husband and I enjoyed our stay very much. If we go back to Juneau for any reason we will be booking a stay again at the Silverbow Inn.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Linda

Breakfast (do it yourself) is amazing. Scones and egg/bacon muffins were outstanding.

8/10

Excellent

01 Aug 2025

James

Unique, quaint lobby with a good selection of breakfast options (self serve).

Leisure Partner

10/10

Exceptional

29 Jul 2025

Zikreta

Located close to everything, restaurants, shops, capital building...feels like you are at home... front door and room is open with code they text you....breakfast is like you are in your own kitchen, just help yourself with fridge, coffee and whatever...apple, cookies, coffee and tea are there all day...loved terrace and spas (on on second one on third floor)..nice views....It seems than one person is in charge for everything (front desk and rooms, breakfast)....Tina connected me with local person for tours and it worked very well...

Leisure Self

10/10

Exceptional

28 Jul 2025

Laurie

Loved this place.

Leisure Partner

8/10

Excellent

25 Jul 2025

Frank

Great location

Cute hotel in a great location. Creative breakfast and coffee/tea bar with snacks available all day. The bedding was not functional.. a queen bed with no top sheet, which was ok, except instead on one duvet they gave us two single duvets which kept falling off the bed in the middle of the night. Not sure who thought this was a good idea.

Partner

10/10

Exceptional

23 Jul 2025

ingrid

Great location, pleasant rooms, liked jacuzzi
And breakfast setup.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Lynette

The property was perfectly located. The break

2/10

Poor

13 Jul 2025

Shantel

The worst .
Would never book that property again..

6/10

Pleasant

13 Jul 2025

Mwezi

Excellent and friendly staff.However the room I got wasn't what was advertised.There was no tub in my superior king or any separate sitting area like the pictures on Expedia depicted.Tina at the front desk was amazing though our stay even though we were disappointed in our room.

4/10

Poor

06 Jul 2025

Joseph

No elevator and room was a postage stamp

Leisure Partner

10/10

Exceptional

30 Jun 2025

David

Lovely, excellent location, 10/10 would return.

Leisure Family

10/10

Exceptional

30 Jun 2025

Steven

We loved our stay. The location was perfect for exploring Juneau. The bed was so comfortable. Our room was spotless. The staff was very friendly and helpful. Breakfast was wonderful. We would definitely return when back in Juneau.

Leisure Partner

10/10

Exceptional

28 Jun 2025

william

Great service and breakfast. Attentive and friendly staff. Clean and spacious room.

Leisure Family

10/10

Exceptional

22 Jun 2025

Mindy

The staff were super friendly and helpful. They had the best snacks out all day and a delicious breakfast. Plus it was very easy to walk to town. Great rooftop view! I would highly recommend this place to anyone deciding where to stay in Juneau.

Leisure Friends

10/10

Exceptional

12 Jun 2025

Kash

Very calming and homey investment vibes, I’m definitely coming back next time

Business_and_leisure Partner

10/10

Exceptional

09 Jun 2025

Suk Yin

Clean and friendly.

Partner

10/10

Exceptional

03 Jun 2025

Carolyn

This property, location, and our suite were perfect and lovely in every way. Thanks so much for a wonderful stay and your kind hospitality.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Mark

I felt like I was staying in someone’s home, where I was family.

Leisure Partner

10/10

Exceptional

31 May 2025

Claire

We have stayed at 3 hotels in Juneau and this was by far the best!

The staff on reception were friendly and welcoming, gave great recommendations for local estaurants and hikes. They have a small kitchen with complementary snacks and some basic breakfast items, along with board games and sofas.

We didn't use the hot tubs but they got rave reviews from other guests and we had robes in our rooms and umbrella hats for the Juneau rain- every detail had been thought through!

Partner

6/10

Pleasant

04 May 2025

Leon

Beautifully remodelled, but 120 year old squeeking floors are REALLY loud.

Business_and_leisure Partner

10/10

Exceptional

20 Apr 2025

Martin

Fantastic I will come again

Self

10/10

Exceptional

04 Apr 2025

JJ

Great place

Amazing little hotel with a great friendly staff. Very comfortable and in a great location.

10/10

Exceptional

18 Feb 2025

Peter

Nice hotel

Business trip for 2 nights. Cool little hotel. Rooms are small but well furnished and cozy. It wasn’t a problem per se for me, but there isn’t 24/7 coverage at the front desk.
When there was someone in the small lobby, they were most professional and friendly. No complaints about this hotel.

Business

10/10

Exceptional

18 Oct 2024

Kariline

The staff here was amazing! Always making sure we had everything we needed. The place is very cozy and clean and we loved the views from the hot tubs!

Leisure Partner

10/10

Exceptional

14 Oct 2024

David

Quirky and cute hotel

Leisure Partner

10/10

Exceptional

23 Sep 2024

Geoffrey A.

The property is historically rich in that it housed a local bakery for decades and now has a great Italian restaurant with wood-fired pizza (and blackened cauliflower) oven. Plus not one but two hot tubs with umbrella hats. Fantastic breakfasts included in tiny kitchen just off the cozy lobby. Lovely!

Leisure Family

10/10

Exceptional

23 Sep 2024

JoAnn

The staff was so friendly and accommodating and provided lots of information about the area. Great location. The continental breakfast had everything we needed. The hotel provided nice touches such as robes and flip flops for the hot tub. In addition to the standard shampoo, conditioner and body wash, they added a small specialty soap as a gift. We would stay here again.

Leisure

6/10

Pleasant

18 Sep 2024

Jackson

Booked last minute due to moving across country, job started earlier than expected and checked out a day early. Was still charged for the full reservation. Nice people but not the friendliest cancelation policy for a hotel. $734 for 10 hours is a bit steep with no offer for compensation, not even a discount on a future stay.

Business Self

10/10

Exceptional

13 Sep 2024

Cameron Joseph

It was a foot place

Leisure Family

10/10

Exceptional

11 Sep 2024

CHRISTINA

Before we even set off for the airport, we had received personal messages from the hotel welcoming us, and offering us the information we needed to get there and get ourselves inside and settled. We loved the quirky atmosphere and friendly staff, the walkable location, the comfortable room, and the on-site restaurant.

Leisure Family

4/10

Poor

07 Sep 2024

Susana

Ok but old property

Partner

8/10

Excellent

29 Aug 2024

Kevin

Great people here and in a great location. Close to every place you’ll want to go in Juneau. Very convenient and high quality breakfast from a serve yourself kitchen.

Leisure Self

10/10

Exceptional

21 Aug 2024

arne

Great location

10/10

Exceptional

16 Aug 2024

Kelleigh

I loved everything about my stay at Silver Bow Inn. My room was very comfortable and the location can’t be beat. Staff was very friendly and attentive. I would definitely book again.

10/10

Exceptional

08 Aug 2024

Quentin

I always enjoy staying at silverbow. The staff always goes above and beyond in terms of service. Plus you really cannot beat its location, highly recommend!

Business

10/10

Exceptional

21 Jul 2024

Betsy

Extremely helpful and gracious always working to enhance guests experience. Attention to detail is unmatched! Will return!

Leisure Partner

10/10

Exceptional

02 Jul 2024

Gianina

This boutique hotel is outstanding. No words to describe it. It looks like a small hotel from a quaint town where history meets new things. Only 12 rooms and everyone is treated as family. Rooms are on a smaller size (European style) but it has all it needs and more. We booked last minute so we didn’t have an option, but I know there are bigger rooms (definitely book that one for our next trip).
Location: couldn’t be better, city centre and walkable to many places, public transportation closeby, lots of places to eat, stores. We do recommend a car rental if you want to explore on your own farther away, but it’s not necessary.
They have a kitchen that you could use 24/7 if you buy your own food in supermarkets, put away leftover takeout. We would but daily for our breakfast and lunch at local supermarkets and eat in their kitchen.
Staff: Well that is the cherry on top!! The staff is more than amazing, no words to describe them and that is what made our stay out of this world.
Heather, Misty, Tina and a couple of other ladies run the place amazingly. They are so friendly, wiling to go above and beyond, helpful, and loved to answer any questions we had or make suggestions for us to visit places.
They made us fall in love of Juneau and the Silverbow Inn.
We will come back again and definitely stay here!!
Tip: If you plan to rent a car let the hotel know so they can save you a spot on their lot, there is street parking, but its better to have your spot.
Thank you Silverbow!

Leisure Partner

10/10

Exceptional

01 Jul 2024

John

Very nice people. Clean.

Leisure

10/10

Exceptional

23 Jun 2024

James

Good price for the area

Very conveniently located hotel downtown.

Self

6/10

Pleasant

22 Jun 2024

Michael

Not worth the price

Leisure Self

10/10

Exceptional

12 Jun 2024

Leah

I took one star off due to having to walk up three flights of stairs with my bags and toddler. The property was nice though and I wish I had time to enjoy the hot tubs. Staff was very friendly, and the restaurant next door was great.

Business Family_with_children

10/10

Exceptional

07 Jun 2024

Gustavo

Best hotel stay since before 2020

The bed was ultra comfortable, really liked the comfy mattress and individual duvets. Had the best self-serve healthy breakfast, just like at home! Laundry facilities were clean and our clothes came out smelling fresh. We loved the rooftop hot tub, had great views and enjoyed scheduling a private visit. Nice touches with teddy robes, shower steamer, and rubber ducky. Great location for shopping and dining too, especially In Bocca al Lupo next door to the hotel. The staff was also really helpful and friendly. Stayed in room 201 - a bit noisy but hey, it's right downtown.

Partner

10/10

Exceptional

04 Jun 2024

Christine

It offered a unique flavor, boutique atmosphere. I thoroughly appreciated the attention and service. Best place ever to stay.

Leisure Family

8/10

Excellent

02 Jun 2024

Chrystal

This property was very cute! Our room was great with a comfortable bed. The breakfast included was fantastic. The only thing that was a bit of a hassle was hauling our luggage up the stairs. Overall, this place was great!

Leisure Partner

8/10

Excellent

23 May 2024

Susan

Walking distance to most and a majority of the staff was great. Property is a bit tired but warm and welcoming, bathroom was tiny and had no place for my toiletries and had no full length mirror. Breakfast was light but enough. Staff tried very hard to please guests.

Leisure Self

10/10

Exceptional

06 May 2024

Morgan

Staff was extremely helpful and welcoming! Walkable distance to everything

10/10

Exceptional

24 Apr 2024

Robert

Hot tub was awesome after hiking in the mountains.

Leisure Partner

10/10

Exceptional

02 Mar 2024

kate

The Silverbow has everything you could need away from home and more. Nice remodeled rooms and a very comfy beds.
The staff was attentive and the kitchen for guests was awesome with many choices of food and drinks.

Leisure Partner

8/10

Excellent

12 Oct 2023

Clare

This was my second time staying at Silverbow and I was less impressed than the first time. My room was in the older building and it was clearly outdated. Not horrible, just outdated. The queen rooms are extremely small, so don't book if you want to hangout in your room a lot. However, I was out working most of my trip so the size wasn't an issue. Even though the rooms are small, you cannot skip out on the amazing roof top hot tubs. Silverbow has thought of everything from robes, flip flops, and even umbrella hats.

Business Self

10/10

Exceptional

09 Oct 2023

ANULI

Lovely space

Loved it here. Wish I stayed in Juneau for the week to stay in this space. No elevator so pack accordingly. I didn't.

Business

10/10

Exceptional

02 Oct 2023

Lee

By far, the best and most unique hotel in all of Alaska!

Business

10/10

Exceptional

12 Sep 2023

Brian

The Hotel is a great place for business or tourist travelers. The thing that was great is they ( Misty)
Made me feel like I was at home! The Internet worked fine. I only did not like the TV system as I missed my favorite thing News! But your not supposed to watch tv on trips!

Business Self

8/10

Excellent

06 Sep 2023

Emil A Yappert

Great boutique hotel in a very convenient location within 3 blocks of many restaurants, shops and the waterfront. We enjoyed the roof top hot tub on a rainy afternoon. Only drawback: Creaky floors in an older building mean that you may hear your fellow guests moving about.

10/10

Exceptional

25 Jul 2023

Juli-Ann

Loved the setup in the hotel. The rooftop area was wonderful.

Leisure Family

6/10

Pleasant

17 Jul 2023

Linda

This is one of Juneau's better hotels, just two blocks from our Uncruise dock. The manager is lovely and it's very neat and clean and tasteful. As well it should be for $500 a night! A bit noisy at night, a bit muggy in Juneau's heat wave.

Leisure Friends

10/10

Exceptional

05 Jul 2023

Robert

DOWNTOWN JUNEAU AK

Great property, conviently located and friendly staff. Great open concept and made on demand fresh coffee

Business

10/10

Exceptional

03 Jul 2023

Marja

unexpected

My grandson ended up with emergency surgery during our 4 day stay in Juneau before leaving on a cruise .
Tina and her staff could not have been more helpful and supportive, we were moved from the third floor to a ground floor room , the medio were picked up by one of Tina’s co workers on her day of - helped me getting our suitcases downstairs etc .
Tina works non stop with very long days she is an incredible caring person the owners have a winning lottery ticket with her for sure and the staff .
The location is wonderful the rooftop with the hot top fantastic .
Hope to be back in Alaska and will stay at the Silverbow Inn for sure !

Friends_and_family Family

6/10

Pleasant

25 Jun 2023

Bailey

The rooms were tiny and had no counter space in the bathroom. Our room did not have an AC unit so we were not able to fully relax because we were not getting good sleep with the room being so hot at night and tight on space. I loved that we didn’t have a room key and had a code to our door. However, our code needed to be reset and there was an envelope clipped to our door with the code to our door on the outside so anyone could have opened it. The staff was very friendly and helpful. I tried to call the hotel twice before our stay and found it frustrating that it was someone off site answering the phone and attempting to answer our questions so there was a bit of miscommunication with parking and what not. Overall the stay was okay, the room was very spendy for what little you got. However( the location was amazing !

Leisure Partner

10/10

Exceptional

04 Jun 2023

Bruce

Very enjoyable

Leisure Family

10/10

Exceptional

30 Apr 2023

Rebecca

The staff were awesome! The hot tub on the roof was great after long days of walking and hiking. I would stay there again if we ever get back to Juneau. Thanks for the great hospitality!!

Leisure Partner

10/10

Exceptional

17 Dec 2022

Autumn

Very friendly staff and comfy room! The fresh cookies were a wonderful surprise!

Leisure Partner

8/10

Excellent

11 Oct 2022

Bob

Quaint inn in Downtown Juneau

The hotel is charming and very cute. In the offseason, you can get snacks to eat in the lobby 24/7 (which is helpful since a lot of stuff is closed). All but one room does required climbing a flight of stairs as it is an old building. The staff will help you get stuff up the stairs.

Partner

2/10

Poor

17 Sep 2022

Randall

Hotel was not handicap accessible, so I had to check out after the first day. But I was charged for two more days I have a room and unused parking. Very disappointing.

Leisure

10/10

Exceptional

04 Sep 2022

LUIS

They really make a great effort to make your stay an incredible one!!

Business Self

6/10

Pleasant

16 Aug 2022

George

The room was smaller than we are used. The TV volume was hard to adjust….figured it was limited to avoid disturbing neighboring rooms. Location is great for local shops, bars, and restaurants. The breakfast was great…plenty of options. For 20-30 somethings, this would probably be great. For us (a bit older) we are used to a little more maneuverability. Room availability in Juneau at the time was very limited so we went with this. I would recommend this hotel for those who are okay with a smaller room.

Leisure Partner

6/10

Pleasant

13 Aug 2022

Timothy

The Silverbow Inn is in a great location in downtown Juneau. It's clean and the staff is very helpful and friendly. However, the room we had was tiny and the bathroom did not even have a cabinet with counter, just a small sink. Also, the walls are very thin and we could hear conversations in the room next door as well as footsteps as people walked down the hallway.

Leisure Partner

10/10

Exceptional

25 Jul 2022

Sonya M

Fantastic boutique Juneau hotel!

Fantastic boutique hotel in the heart of Juneau! We had a terrific time at the Silverbow! The room was comfortable; breakfast was delicious. The views from the hot tub decks were amazing! To top this off, the location was fabulous for walking to restaurants, cafes, breweries, and shops! We will stay here again if they have openings!

Business Family

10/10

Exceptional

24 May 2022

corie

Love staying in historical buildings - but once in the room it was all ultra modern - very nice!

Leisure Self

8/10

Excellent

22 May 2022

jeanne

Great location. Beautiful spacious room

Leisure Partner

10/10

Exceptional

06 Mar 2022

Allison

We had a wonderful stay!

Leisure Family

10/10

Exceptional

22 Feb 2022

Michael

This place is fantastic! You totally want to stay here. About as perfect of a boutique hotel as you will ever find in a city like Juneau.

Leisure Self

10/10

Exceptional

20 Dec 2021

Samuel

The Silverbow is all about small details...from the comfortable entrance, the great customer service, to all the fun elements of the rooms. Not to mention the rooftop hot tub in the crisp Alaskan winter air. I simply love this place.

Business Self

10/10

Exceptional

26 Oct 2021

Morgan Lousie Montgomery

I loved my stay here! Lots of stairs though lol but it was needed after all the amazing food!

Business_and_leisure Self

10/10

Exceptional

20 Sep 2021

Crystal

No ones fault but bc of covid there wasn't housekeeping and I felt uncomfortable asking for it ... ended up leaving more of a mess than I would have liked to.

Leisure Family_with_children

10/10

Exceptional

12 Sep 2021

Mihwa

Perfectly located in center of town. easy to walk to Asian food across the street that offers lots of variety called Pho Tai. Also up the block is V's cellar door offers Mexican/Korean Fusion sooooo delish! Walked to get breakfast and saw bears. Super hospitable Inn, very clean, great snacks offered all day like granola/yogurt, coffee, apples, and offers parking w personal parking spot out front. Walkable to shops and excursions.Overall, Would def go back again.

Leisure Family

6/10

Pleasant

01 Sep 2021

Kay

I’m a fit and well traveled guy, but maybe they could have offered help from the beginning or warned us that we’d be on the third floor with 44 steps and no elevator to haul the bags up. Besides hiking 7 miles one day, going up and down those stairs four times was a bit much. Staff in general could be more helpful and attentive.

Leisure Partner

8/10

Excellent

23 Aug 2021

Kris

It was a quaint old hotel and kind of pretty. It was close to shops and restaurants. There was parking at the hotel (there was a daily fee for that, but reasonable). There was a nice area on the roof with a hot tub and fire pit, with a beautiful view of Juneau and surrounding area. There was a second hot tub, as well, one floor down.
There was 24-hour access to the communal breakfast area with orange juice, coffee, & snacks always available and access to a community fridge and microwave. A very nice espresso machine there! The staff were friendly and helpful. There was a security code to access the hotel in the evening hours so felt secure there.

Not to like: No elevator and all but one room was on the second or third floor with lots of stairs - not so hot for the elderly companion I was traveling with. They said they would mention this on their website in the future. Also stairs and hallway creak when anyone is using them, since it is all antique wood.

Otherwise, a fine place to stay!

Leisure Friends

2/10

Poor

13 Aug 2021

John

Would not recommend

We got an email from the Silverbow about a week prior to our trip to let us know that the room we booked, a king superior room, had been \"overbooked\" and was no longer available. They offered a queen superior as a replacement at a reduced cost. I wrote back to say how surprised I was, since we had booked back in February for an August stay. The manager wrote back again and said they had managed to free up one of the king superiors, so we were excited to stay there rather than switching hotels last minute. We arrive and found that our King Superior, was on the bottom floor, next to kitchen, behind the bar area, with a view of the alleyway. When we complained to the manager, she again offered the queen room, which we explained we didn't want for the price they were charging. We looked online and found a king bed in nearby hotel, and asked for a refund. She replied it was too late for a refund. In the end, after much argument and showing her the description of the room that I had booked online as compared to what they were providing, which wasn't even close, she agreed to refund the room. I believe what happened is that the Silverbow gave our room to someone who was staying longer, which is really unfair practice, then tried to sell us a far inferior room for the same rate. Based on this experience, I would not recommend the Silverbow.

Partner