Name: Ramada by Wyndham Juneau
Address: 375 Whittier St, Juneau, 99801, US

8/10

Excellent

18 Jul 2026

Robert

No elevator to get luggage down to lower level

Family

10/10

Exceptional

12 Jul 2026

Jolie

Perfect hotel for us as we were traveling with my 87 year old mom and the museum was right next door. Food was good too. We had a view of the water

8/10

Excellent

07 Jul 2026

Jody

The rooms were clean. The hotel staff were helpful.

Friends

4/10

Poor

04 Jul 2026

Heidi

Very dated, smells of dampness and cleaning products. Staff was incredibly friendly but the facility is dismal.

Friends

10/10

Exceptional

01 Jul 2026

Nancy

Close to all the action but quiet! Great restaurant. Close to museum.

Partner

8/10

Excellent

30 Jun 2026

Shannon

Accessible to downtown and convenient. Definitely do a water view as the view is beautiful. Nice restaurant and friendly staff.
We rented a car at the airport, which was nice as the traffic is minimal.

Family

10/10

Exceptional

29 Jun 2026

Leo

The Ramada is centrally located in Juneau.
Restaurant and bar in house.
Friendly and helpful staff
I would stay here again

Friends_and_family Friends

8/10

Excellent

21 Jun 2026

Alan

The staff was very friendly and helpful and the feeling was that it was more rustic as there is usually a lot of rain and the area around the hotel was more gravel and at the room window the weeds are a bit overgrown. Our room was downstairs from the lobby and although there was an elevator it didn't go down to the lower floor and with heavy bags this was a bit much. I did get help when we were leaving to haul my bags upstairs and that was a blessing! I also noticed a fairly strong aroma of pesticide in the stairwell. At breakfast the food was good but the wait staff was quite slow and inattentive. The bar closed about 9:00 pm which seemed a bit early for a bar.

Family

6/10

Pleasant

20 Jun 2026

Tonya

Windows did not have screens, I needed to open windows as it was hot and stuffy but bugs kept coming in. Staff was mediocre.

Self

8/10

Excellent

13 Jun 2026

Joshua

I know Juneau can be pricey so I booked the most reasonable room at $280 plus tax. It was on the first floor, which truly isn’t the first floor. It’s almost like a half basement a bit below the ground level. My room was underneath the deck of the restaurant and was a little claustrophobic. So fine for one night, but not the most ideal aesthetically. Also, there’s not much they can do about it but the road outside could be a bit noisy. But the staff very nice.

Self

10/10

Exceptional

23 May 2026

Rick

Big room, great restaurant and good location.

Partner

6/10

Pleasant

19 May 2026

Christopher

Staff was great. Hotel is way overpriced and dated. I would only stay here again if it was the last one available.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Denise

No air conditioning. Extremely hot in the room. All they had was a fan. TV didn’t work. Not worth the money spent

Family

8/10

Excellent

13 May 2026

Elizabeth Anne

Older property, needs work. Toilet had to be turned off due to running constantly. Never did get the TV to work. Clean. Bar was excellent. Very convenient for local history and meeting our boat.

Family_with_children

8/10

Excellent

08 Apr 2026

William

Parking was easy. Lots of shops nearby

10/10

Exceptional

23 Jan 2026

Evelynn

Rooms are very clean. Staff is amazing!

2/10

Poor

14 Jan 2026

Melanie

I need to get a refund, I paid for the insurance. The room wasn't available.

4/10

Poor

20 Oct 2025

kristy

Did not have breakfast. Staff very rude and condescending. Floor floor in kitchen area sticky.

Leisure Partner

8/10

Excellent

12 Oct 2025

Keun

Great stay

We were pleasantly surprised by the size of our room. We loved the accommodations. It was convenient to have an eatery downstairs and everything was within walking distance from our hotel. Employees were friendly and helpful.

Friends_and_family Family

4/10

Poor

10 Sep 2025

Jodi

Be careful they have basement rooms with no elevator to them. Window was underneath a deck and very noisy plumbing. There is no elevator going to the basement rooms. Need to book a room above ground. Seemed to give these rooms to those who book on a third party site.

2/10

Poor

07 Sep 2025

Grant

Old, rundown hotel. Room was 85 degrees despite during the night due to no

8/10

Excellent

03 Sep 2025

Stephen

I wish the windows opened more since there is no air conditioning. The room was stuffy.

Leisure Friends

4/10

Poor

01 Sep 2025

Robert

Staff unhelpful and not very happy. Breakfast was almost inedible, coffee average.

Partner

6/10

Pleasant

01 Sep 2025

Eric

We were instructed at check in that was shouldn't jump out the window of our room because the balconies are not real. Then they assigned us a room in the basement that looked out at ground level (think garden apartment) under the deck of the restaurant above. The room was clean and comfortable, but did not have air conditioning. The property is next to a busy road where traffic accelerates loudly from a stop light. The location was good. Next door to the Alaska Museum (highly recommended) and an easy walk to downtown.

6/10

Pleasant

23 Aug 2025

Vincent

Restaurant ok - but really too expensive. Not worth the price - fresher rooms - better mattresses - generally substandard - not a good reference for Ramada

10/10

Exceptional

23 Aug 2025

Laura

Super fast check in. Wonderful friendly, helpful staff. Great view from my room. Great location.

Leisure

8/10

Excellent

15 Aug 2025

Richard

Basic room. Clean but dated.

Friends_and_family Family

8/10

Excellent

15 Aug 2025

Gail

Pros: Close to everything. Clean. Good restaurant.
Cons: No elevator. Overhead noise from room above.

Leisure Self

6/10

Pleasant

09 Aug 2025

Carol-Ann

Didn't like cost of hotel. It was an upgraded Motel 6. We were located on the fifth floor. Only ice machine on main floor and it was broken. Had to ask the front desk if you wanted ice. Had a baloney but was told not to outside as it was unsafe and it looked it. No transportation to the airport.he only way to get air is to open the siding door, but then you heard traffic all night long. You had two big fans in the closet and if you wanted heat,there was a little electrical heater. Price was expensive for getting little in return.

4/10

Poor

07 Aug 2025

Matthew

This hotel is hot in the summer with limited options to cool it down as the windows only open a crack. The owner will say this is an insurance company problem, but actually it is a hotel design problem that could be fixed with a different window design or better air circulation fans. You will get an old school oscillation fan that does nothing to reduce the discomfort. Staff is nice. Restaurant is fine. But the rooms are two star not three.

Leisure Family

8/10

Excellent

03 Aug 2025

Karen

The room was very spacious, comfortable bed, wonderful view of the harbor and many restaurants nearby. Our excursion picked us up at the museum behind the hotel so it was very convenient.

Leisure Family

2/10

Poor

03 Aug 2025

Lisa

Very disappointed.

6/10

Pleasant

02 Aug 2025

Adel

It's an older building, lacking A/C as many or even all buildings in Juneau however the windows in our room didn't open all the way, maybe only 4 inches. It was hot outside so the indoor temperature was unbearable day and night.

10/10

Exceptional

01 Aug 2025

Nickalos

Convenient downtown location that allows for easy access to the capitol. Wide spacious room with plenty of space to stretch out. Breakfast is not included, but there is an attached restaurant with plenty of options. Overall, a great location to stay while exploring the downtown Juneau area.

Leisure Friends

2/10

Poor

30 Jul 2025

Kent

Rooms were very hot during summer, no hot water for morning showers and hair ball in shower - so not a good experience

Leisure Family

10/10

Exceptional

26 Jul 2025

Jillian

Great staff, great location!

2/10

Poor

23 Jul 2025

Christopher

Great convenient location for exploring Juneau. The hotel itself leaves a lot to be desired considering the price relative to the surrounding hotels of similar quality. The manager at the front desk was not terribly welcoming and always seemed to have an attitude when approached with an inquiry. We lost hot water the only night we stayed there and were credited back $27. Would have loved to say stay here but definitely overpriced even if you get hot water. Not much options in Juneau so do your research!

Leisure Family_with_children

8/10

Excellent

14 Jul 2025

Eldor

~10 min. easy walk to downtown area and meeting point for most tours
Adjacent to the State Museum
Quiet area with nice views of the bay
A little pricy for 3 stars hotel

Leisure Partner

10/10

Exceptional

13 Jul 2025

Robert

Great front desk crew!!!

Leisure

6/10

Pleasant

08 Jul 2025

Verified traveler

2 nights in the basement

This hotel is older and it shows. It's fairly convenient to the Uncruise dock, which was why we stayed here. However, my reservation apparently stated that I wanted a first floor room (I don't remember requesting that). We had to walk down a flight of stairs from the lobby to our room, which was basically in the basement. Worse yet, our window looked directly into a parking garage. We had to keep the curtain closed the entire time or risk people looking right into our room. This made the room dark and added to the basement/dungeon feel. We stayed out of the room as much as possible. On the plus side, the room was very spacious and the bed was comfortable. And the staff allowed us to check in a couple hours early. Maybe a room on another level would have felt more welcoming.

Partner

8/10

Excellent

04 Jul 2025

Catherine

Ok, one night. Expensive

Good functional comfortable hotel. Noisy fridge in the room. Nothing special.

Friends_and_family Friends

6/10

Pleasant

28 Jun 2025

Nicholas

This is an older property that provides a decent, clean room at a fair cost. Both ours and our traveling companions rooms had problems with the hot water. Without us saying anything, the manager provided us with complimentary breakfasts at their restaurant. The food and service was excellent!

Leisure

10/10

Exceptional

23 Jun 2025

Anne

Great location friendly staff

Leisure Friends

6/10

Pleasant

09 Jun 2025

David

Hotel staff was very nice and accommodating hotel needs an update. Average for the area

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

DOUG

The hotel is in a nice location. Easy hiking path access. The breakfast was delicious. I gave 3 stars because our initial room was in the basement and had a wet mold smell. Be sure you are not booking a ground level room.

Leisure Family

10/10

Exceptional

06 Jun 2025

Lance

I can say that I’d stay here again. By far my best hotel experience in my life. I’ve stayed in top of the line 4 and 5 star hotels but what I loved the most here were the beds, towels and above all the restaurant. In the five days I was there every meal was delicious and the quality of the food preparation and cooking was excellent. The only thing better than what I’ve explained was the employees. Top job Doug. Bummed I didn’t get to talk to you and share these things with you. Again, mahalo and aloha! Lance Ho, KTN., AK

Leisure Family

8/10

Excellent

02 Jun 2025

Tracey

We had a second floor room, which was comfortable and roomy, as it was an accessible style. Motel is in a good location and convenient to downtown.

Partner

10/10

Exceptional

01 Jun 2025

Jessie

The beds are so comfy. I enjoyed the accessibility to shopping, downtown, restaurants and the waterfront boardwalk. The staff are very accommodating and considerate. Would recommend to friends and family and stay again!

Business_and_leisure Pet

4/10

Poor

31 May 2025

Steve

I paid $355+ to stay one night. Relatively inexpensive for Juneau I guess. But:
1. There was NO hot water….seriously.
2. I could get 3 channels on the TV
3. The facility is old and shows its age.
The bed was comfortable at least.
Even the cheapest motel has hot running water!

Leisure Partner

6/10

Pleasant

28 May 2025

Perla

Staff not very friendly

Leisure

10/10

Exceptional

16 May 2025

Dipankar

Location is great. Beds are ver comfortable. Staff is very helpful. 24Hrs frontdesk. Coffe ,Tea and water are free in the lobby. Soda

8/10

Excellent

14 May 2025

Steven

Decent choice for Juneau

A serviceable choice in Juneau. This property was clean, had a nice staff and a very good casual restaurant. But it is more of a budget quality feel.

Business

10/10

Exceptional

04 Mar 2025

Kyle Brady

Friendly staff

Place was great. Shower pressure and shower head were great after a long day of travel.

Friends_and_family Family

6/10

Pleasant

20 Feb 2025

Michael

No

Business

10/10

Exceptional

20 Sep 2024

Michelle

The staff was very helpful and flexible with our travel plans.

8/10

Excellent

18 Sep 2024

Peggy

The only thing I didnt like was you couldnt turn down the heat it the room

Leisure Self

6/10

Pleasant

08 Sep 2024

Ruth

It was convenient to center of town. Food good in restaurant attached to hotel. Not many restaurants to choose from in Juneau

8/10

Excellent

31 Aug 2024

Cathy

Front desk staff Nate was great! Helped us celebrate our anniversary

10/10

Exceptional

28 Aug 2024

david

Well priced for a budget hotel. Good location, walkable .Excellent restaurant on site . Friendly helpful staff ✔️

Leisure

8/10

Excellent

24 Aug 2024

Beverly

The gentleman at front desk for checkin was great. Easy walking to all
Places in Juneau

Leisure Friends

8/10

Excellent

20 Aug 2024

Leslie

This was a fine stay in Juneau.

Leisure Partner

10/10

Exceptional

12 Aug 2024

Jane

The hotel was nice, loved our room, would have been nice to open the windows a little more, due to the heat. The windows all have screws so you can only open them about 2 inches. When we were checking out, I looked under the bed for anything we left and found 12 Hard Mikes and 1 IPA, unopened that must have been left there, either by the people before us, or whoever. That was weird, apparently, they must not clean/look under the beds.

Leisure Partner

8/10

Excellent

06 Aug 2024

jane

The room was nice and spacious. The staff friendly and helpful. It was great to be within walking distance of town.

Leisure Family

10/10

Exceptional

04 Aug 2024

Holly

Clean, with friendly staff. Thin walls, though, meant lots of noise from adjoining rooms.

Leisure Family

8/10

Excellent

04 Aug 2024

Dorothy

More than adequate. Large rooms. Could use a renovation.

Self

10/10

Exceptional

02 Aug 2024

Marcelo

Great customer service.

6/10

Pleasant

30 Jul 2024

James

Way too expensive!!!

Leisure Family

10/10

Exceptional

29 Jul 2024

Bekim

Close to everything, great views

4/10

Poor

28 Jul 2024

Cedric

Since there are very few hotel options in Juneau, the Ramanda Inn has no incentive to change. In simple terms, I support most reviews. NOT A GOOD EXPERIENCE!

Leisure Family

6/10

Pleasant

26 Jul 2024

Reed

Modern but Soggy

Modern hotel in the heart of Juneau. However, there was a lot of rain and being located in the daylight basement, water started seeping into the room. We heard apologies but no compensation.

Friends_and_family Family

8/10

Excellent

26 Jul 2024

J

Staff were awesome.

10/10

Exceptional

26 Jul 2024

DEBRA K

Great shower

8/10

Excellent

19 Jul 2024

Connie

Large rooms. Really nice staff. The restaurant was excellent.

10/10

Exceptional

19 Jul 2024

Sabrina

Lester, the manager, accommodated us by putting our ice chests full of frozen fish in their freezer

Leisure Partner

6/10

Pleasant

18 Jul 2024

Anthony

Pricy for what you get.

4/10

Poor

09 Jul 2024

Pamela

Not worth the price

Hotel is old, front desk was not very friendly or helpful. If you stay in 415, beware. Room is so sloped on the floors that you feel like you have been drinking trying to walk. Room is extremely hot!!! They have screws in the windows so you csn barely crack them open. We had 2 fans running constantly and it still was miserable. The view is fantastic, but it would be nice if the windows were cleaned as they had bird poop all over the bedroom window. Beds were comfortable, but there was a hot blanket on them that you would have had to take all the sheets off to remove. The room is big, and the hotel is quiet. Easy to walk places. For the price, not worth it.

Friends_and_family Family

2/10

Poor

23 Jun 2024

Humberto

No elevator to basement floor, view of indoor parking garage, no heat or AC, smelly rooms, sticky floors, unhelpful staff.

Leisure Family

6/10

Pleasant

22 Jun 2024

Steven

Central location. Property run down and old. Tv didnt work well

Business Self

8/10

Excellent

18 Jun 2024

William

Nice staff, location. Property a bit worn

Leisure Family

4/10

Poor

18 Jun 2024

Bruce

It was very expensive, I get it, it is Alaska. Still there should be something for your money. It was mediocre at best. Our window was ground level, and no elevator to reach lower level. Nothing really wrong, other than the price. Nothing really good either.

Leisure Partner

4/10

Poor

17 Jun 2024

Renee

This hotel needs to be updated, especially the heating system. There was no thermostat temperature indicators in the rooms, only a dial that indicated hotter and colder. We didn't even unpack in the first room it was so hot. We moved to a smaller room and they weren't able to credit us the price difference, but gave us restaurant vouchers. It was so hot in the hotel, they kept a door in the restaurant partially opened. The second room seemed a bit cooler, but we still opened the window. Unfortunately, it faced the parking lot and major roadway, so the noise kept us up. The manager was helpful and found us a third room in the basement reserved for pet owners, so no carpet. At that point, we didn't care, just wanted to sleep in a room that didn't feel like a sauna. Would not recommend this hotel. Maybe after an upgrade. We stayed there because it was next door to the Juneau culture center where we were meeting for our Nat Geo cruise.

Leisure Partner

8/10

Excellent

12 Jun 2024

Richard

Rooms are large. Older facility but clean and well kept. Staff are friendly and efficient.

Business_and_leisure Family

10/10

Exceptional

11 Jun 2024

Rick

very nice room

Leisure Family

8/10

Excellent

08 Jun 2024

Ellen

My room was in the basement and locked out on the sidewalk. It was hot and there was no thermostat. The TV did not work.

8/10

Excellent

27 May 2024

Cindy

The staff at the desk was very helpful with our unique situation by ensuring we all the items needed to make our stay more comfortable

Leisure Family_with_children

4/10

Poor

17 May 2024

David

This is a run down hotel , I paid almost $1000 usd for 2 nights and they didn't even clean the room , the chairs are falling apart, the bathroom door dosen't close or lock , you stick to the floor when you take your shoes off ( cleaning supplies? ) it is just a run down hotel and i would not recommend it to anyone, but the pub was good as was the breakfast restaurant.

Leisure Family

6/10

Pleasant

13 May 2024

pa

Nothing worked, needed a lot of TLC to bring it up

Leisure Partner

8/10

Excellent

26 Apr 2024

Chris

all of it good

Business Self

6/10

Pleasant

31 Jan 2024

clarissa

This worked fine for our purposes. The room is big and has tons of storage. The whole place felt a bit dingy. Super good location for museum and capital !

10/10

Exceptional

22 Oct 2023

Verified traveler

One night in Juneau

We were very happy with our stay at Ramada by Wyndham.

Friends_and_family Family

10/10

Exceptional

13 Oct 2023

Laura

Nice spot in Juneau

Great spot in Juneau. Walkable to most areas and a beautiful view. The room was super comfy and clean. Would highly recommend!

Partner

4/10

Poor

06 Oct 2023

Louis

Terrible room

This place caters to the cruise industry so book through them unless you want a basement level room with no elevator (that was hard on my elderly husband). The room was spacious but the refrigerator buzzing at night required unplugging. Not the best hotel experience although the staff was cheerful and accommodating.

Friends_and_family Friends

8/10

Excellent

02 Oct 2023

Marilyn

Older Hotel but very clean. Staff was very friendly and helpful.

Partner

8/10

Excellent

20 Sep 2023

JB

Pretty good location

8/10

Excellent

06 Sep 2023

Wendy

The property is very centrally located and convenient to everything within walking distance.
It was disappointing that there wasn’t transportation to and from the nearby airport
The lady at the desk was friendly and helpful

Leisure Family

4/10

Poor

29 Aug 2023

Sandra

Staff was rude. We wanted to change rooms as the first room we were given, 101, was terribly musty adn would trigger my asthma.. the front desk clerk told me that I picked the wrong vacation destination as Alaska is humid and cold… They said that since I booked via Expedia I could only get that type of room on the lower level. Went back and spoke to the manager and finally she changed our room, still on the lower level but at least it wasn’t musty.

Leisure Partner

8/10

Excellent

29 Aug 2023

Gianandrea

In addition ... The kindness and professionalism of the dining room staff. The capacity of the staff in the rooms.
The space in the room. the brightness of my room.
Perhaps a little less the carpet on the floor which could be an accumulation of dust if it is not treated daily.

Leisure Self

10/10

Exceptional

29 Aug 2023

Amber

Chris makes thus place a 5 Star!

During my unforgettable stay at Ramada Wyndham in Juneau, Alaska, I was treated to an exceptional experience that exceeded all expectations.

One of the standout highlights was the impeccable customer service provided by Chris, she was so knowledgeable and thoughtful. Her dedication to making my stay memorable was evident through her insightful recommendations and
personable understanding of the area.

She went above and beyond to ensure I had all the information I needed to fully enjoy the beauty of Juneau, and not from just \"touristy\" recommendations.

I've recommended family to stay here, and even they have raved at his wonderful Chris is!
All of the staff seem to be commited to creating a comfortable and welcoming place you want to return to.

The restaurant is really good, locals eat there it's more than just a hotel restaurant, and on weekends they have an amazing brunch.

The views from my hotel room were absolutely breathtaking, showcasing Douglas Island with the channel within view. I could drink my Kuerig coffee and relax each morning sitting in a comfy chair at the huge window in my room, enjoying the mountains and boats going by.

The hotel's is close to downtown and I loved being able to walk places, including the museum right next door, and Foodland, the downtown grocery store, for coffee and fruit and some great salads.

This is my place of choice to stay at when I visit Juneau. Once you stay here, you'll feel the same.

Self

2/10

Poor

11 Jul 2023

Susan

we had no elevator to first floor, no a/c and looked at an underground part of parking lot. Four Points Sheraton looked like a better place. Will never stay at Ramada again and am writing a letter to Wyndham

Leisure Family

10/10

Exceptional

10 Jul 2023

Michelle

The staff was very friendly

Business_and_leisure Family