Name: Super 8 by Wyndham Juneau
Address: 2295 Trout Street, Juneau, 99801, US

6/10

Pleasant

22 Jul 2026

Michelle

Staff was always available and helpful. Too bulky pillows. Hotels should have three different thicknesses of pillows. My neck kinks with large bulky pillows. Noisy. It's right next to the highway.

8/10

Excellent

19 Jul 2026

Tricia

Basic but clean hotel room close to airport. They did provide shuttle to airport.

Partner

8/10

Excellent

16 Jul 2026

Laurie

Property is somewhat dated and some areas need improvements but for overnight stay it certainly is reasonable in cosr

Family_with_children

10/10

Exceptional

12 Jul 2026

David

Room was clean and quite. Staff was very helpful

Partner

6/10

Pleasant

05 Jul 2026

Rebecca

The property overall was good, and we had a pleasant stay in many respects. The staff was friendly and accommodating, the beds were comfortable, and the room was clean overall, aside from finding a hair on the toilet seat when we first arrived.

The biggest drawback was the room's heating and cooling system, which is in need of an update. We visited during the summer, and our room was stiflingly hot with very little air circulation. The hotel provided a free-standing cooling fan, which we appreciated, but it made very little difference. Even with the fan running and the windows open, the room remained uncomfortably warm and made it difficult to sleep.

Unfortunately, our room was also on the road-facing side of the building. Since we had to keep the windows open to try to cool the room, the traffic noise was loud enough to be disruptive throughout the night.

One feature we especially appreciated was the large walk-in freezer available for guests to use, which was a great convenience.

Overall, the hotel has a lot going for it, especially the excellent staff, the hotel and ferry shuttle, and guest amenities. I cannot speak highly enough about the staff and ownership of the Juneau Super 8. They truly went above and beyond and were always very kind and helpful. However, updating the in-room cooling systems would significantly improve the guest experience, particularly during the warmer months.

Partner

10/10

Exceptional

30 Jun 2026

Jessica

After having a horrible experience at Alaska Hotel and bar the night before, this hotel saved the day!! From the moment we walked in the staff was welcoming and so kind. Check in was smooth, set up for our airport shuttle the next day was perfect. The room was clean and cozy. It did get a bit hot but they provided 2 fans for us. There is some noise from the road but with the fans I didn’t hear a thing. The bathroom was clean. The lights were flickering in the bathroom but after our other experience it was no a problem.
The washer and dryer on site were a great amenity. They carry quarters if you need them at the front desk. This place was just what we needed after a horrible night at the Alaska hotel and bar.

Family

8/10

Excellent

29 Jun 2026

Jennifer

It was clean and comfortable. The staff were nice, and the grab and go breakfast options for people leaving early were nice. The shuttle service was fast and easy. The only downside was that there's no fan or anything to move air around in the room so it's stuffy, and we couldn't sleep with the window open because even with it closed the road noise was super loud. Apparently everyone who leaves the stoplight outside has to drag race on green. So overall fine, but not the best night of sleep ever.

Partner

8/10

Excellent

27 Jun 2026

Daniel

Were there some hiccups during this stay, yes, but the staff responded quickly to fix them. Was there for a quick over night stay and my first time staying here in a year or two. A nice stay overall

Self

10/10

Exceptional

17 Jun 2026

Curtis

The person at the front desk was very courteous kind and helped me rebook a room. I’m sorry I didn’t catch your name, but she was very nice.

Partner

8/10

Excellent

04 Jun 2026

William

The staff was great. We arrived late at night at the airport and our hotel pickup was great. Just called the hotel and they came and got us. The hotel is dated but clean and neat. Lobby staff was helpful and friendly.
Breakfast was initially a disappointment because we were expecting more but the coffee was good and there were lots of energy bars, yogurt, and instant oatmeal packs so… no excuse to be hungry.
The location is very close to the the city bus line which was easy to use… only one route so you can’t get lost. Also several stores very close by to pick up a cold beer and groceries or even takeout food.

Partner

2/10

Poor

30 May 2026

John

Nothing

Family

4/10

Poor

15 May 2026

Nancy

Advertised shuttle service from the ferry terminal, called for pickup and was told they dont pick up from the ferry. Left people stranded in the pouring rain. Room was dirty, urine on the bathroom wall that you had to look at every time you sat down, stained carpet and cigarette burn in the carpet. I only booked this hotel for the shuttle service but had to spend $70 for an Uber.

Self

6/10

Pleasant

05 May 2026

JoAnn

Didn’t like that they quit shuttling guest to the hospital. Staff was very friendly

Self

8/10

Excellent

30 Apr 2026

Beth

There was no breakfast but other than that it was a good stay.

Family

10/10

Exceptional

29 Apr 2026

Steven

Work for Coeur Mining was brought by bus

4/10

Poor

28 Apr 2026

David

The hotel is old, but the bedrooms were acceptable, even if rather antiquated.
The staff was helpful, but the big issue was the breakfast.
It could not be even called a breakfast. The coffee was undrinkable., there was nothing fresh at all, packaged porridge was the only thing really available to eat, no toast no fresh produce no fruit. It was disgusting.

Partner

10/10

Exceptional

28 Apr 2026

Joshua

i was late and missed an entire day of checkin because of a missed flight. When i finally arrived i was still able to use the remainder day of my reservation which i was glad as i was getting ready to head out of the country on military deployment over seas and needed that hot shower and sleep. Thank you

Business

10/10

Exceptional

28 Apr 2026

Katherine

The parking is easy and secure. The hotel location is close to restaurants and a convenience store.

Partner

4/10

Poor

26 Apr 2026

Morris

Homeless people fighting and screaming in the parking lot at 2 a.m. car alarms going off. Didn't feel safe or secure. Got no rest

Self

10/10

Exceptional

19 Apr 2026

Joseph

The staff are amazing! Is a good location for access and walking. The rooms are big. Beds are cozy.

Self

8/10

Excellent

14 Apr 2026

Penny

The bed was clean and comfortable.

Family

10/10

Exceptional

14 Apr 2026

Penny

The bed was clean and comfortable!

Family

10/10

Exceptional

08 Apr 2026

Jaybird

We always stay here when we're in town. The staff is incredible and the hotel is in proximity of everything you need

Business Partner

2/10

Poor

30 Mar 2026

Theodore

The property has no heat or hot water. Probably should not have been open to the public without the latter.

10/10

Exceptional

20 Feb 2026

Maile

Good

8/10

Excellent

03 Jan 2026

Kristine

Customer service was great. Friendly driver/front desk. First room had no heat but I was brought a heater. They later gave me a new room. Was able to drop me back at the airport during the snow storm. I would recommend.

Leisure Partner

2/10

Poor

30 Dec 2025

Luis

To start I made my reservation for 2 days however due to a snow storm I got to the hotel at the morning of the second day no Shuttle as promised even the Van was parked in the front. Also because I was late my reservation was canceled no refund or attempt to contact me theblady innthe

Business

8/10

Excellent

28 Dec 2025

brigitte

Kind staff. Quiet and clean rooms.

Business Self

10/10

Exceptional

27 Dec 2025

Heidi

This place is worth staying at for the kind staff and 24 hr airport shuttle. Clean, warm and close to airport for late arrivals or early flights.

6/10

Pleasant

21 Dec 2025

Yejin

The hotel is located in a good area, close to restaurants and caffès. However, it is very old. The electric outlets are faulty and a fire hazard. The bathroom was not clean and the breakfast offered was lacking. Staff was not helpful, somehow rude and I hope I will not have to stay there again.

10/10

Exceptional

07 Dec 2025

Jason

Vilma was exceptionally helpful and made me feel very welcome!

Business Self

10/10

Exceptional

06 Dec 2025

Neil

Yes

Self

10/10

Exceptional

04 Dec 2025

Clarence

Room and staff was great

Leisure Friends

2/10

Poor

01 Dec 2025

Nathan

Dirty rooms. Clogged plumbing. Poor service. All the negatives in one place.

10/10

Exceptional

16 Nov 2025

Jessica

Shuttle is a great service, the staff is always friendly and fast!

Family

8/10

Excellent

16 Nov 2025

matias

Close to the airport

Business Self

8/10

Excellent

15 Nov 2025

Joshua

Staff were great and the shuttle service was great also.

10/10

Exceptional

14 Nov 2025

Gary

Airport courtesy shuttle van is very accommodating. The front desk people, Van driver & housekeeping are awesome to work with. Our family prefers to stay here whenever we are in Juneau for Dr. appts or shopping.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Mickey

Love the beds.
And how close all the restaurants are.

Business_and_leisure Self

4/10

Poor

01 Nov 2025

Mira

Room was cold, heat was not working.
Blanket was super thin and sandpaper like.
Door handle/lock was sticking
Microwave was not working )figured out it was unplugged. And charge outlet in bedside lamp did not work and my phone almost died ( could have missed my flight)
During my last stay 2 weeks ago, when I got to my room after check-in, the room was not clean.

Business Self

8/10

Excellent

29 Oct 2025

Hakim

The thermostat in the room didn’t work, but the room was clean and the staff was courteous.

Business

6/10

Pleasant

21 Oct 2025

Holly

Clean room, but no security latch on door, two towels had stains and no hand soap by now he bathroom sink

Self

8/10

Excellent

19 Oct 2025

Mira

Shuttle was quick less than 5 minutes.
My room was not ready, but they got me into another room right away.
Well done

Business Self

10/10

Exceptional

18 Oct 2025

Debbie

It was great to have airport shuttle and they arrived so quickly!

Leisure Family

6/10

Pleasant

15 Oct 2025

William

Super 8 accepts vouchers from the Juneau City for homeless overflow of the city’s shelters. This idea is fine, but they also accept their dogs. The rooms are not segregated from the paying customers. For my three nights I had to listen to what sounded like a German shepherd bark all night. I was visiting Juneau for a medical procedure and needed my sleep both before and after. It also wasnt exactly cheap.

Business Self

10/10

Exceptional

13 Oct 2025

Perry

Good assistance from staff

Leisure Self

4/10

Poor

12 Oct 2025

Audrey

The room was really dirty. Carpet was stained, dropped something on the ground and under the bed and behind the dresser was full of trash and dust, hair in the bed and shower that wasn't ours. States breakfast when looking for a hotel w breakfast but it's a \"grab and go\" oatmeal, almost expired yogurt, and granola bars- still would have guessed something hot but no, coffee was never good and always tasted old and burnt. The highlight was the nice young man driving the shuttle best customer service.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Tamara

The pick up point was the Alaska Marine ferry in Auke Bay - about 12 miles from City Center. Van was large and very clean. Shuttle serves both ferry and airport.

Friends_and_family Family

6/10

Pleasant

09 Oct 2025

Theresa

Only real disappointment was the breakfast. Yogurt and packaged oatmeal. But, the coffee was great!

10/10

Exceptional

08 Oct 2025

Vicki

They should have A full breakfast since they advertise that breakfast is included. All they have is juice, yogurt & fruit bars!

Leisure Self

10/10

Exceptional

07 Oct 2025

Bobby

This hotel is always convenient for us. They have shuttle service that serves the ferry and Airport. Beds are very comfortable.

Partner

8/10

Excellent

03 Oct 2025

Vicki

I didnt like that i couldnt get ahold of motel when i got off ferry for a ride to motel, the phone was busy & i had to pay for a taxi, when the motel offers A free shuttle bus!

Leisure Self

6/10

Pleasant

26 Sep 2025

Ketki

Decent place to stay.

Business Self

10/10

Exceptional

25 Sep 2025

Pearl

Restaurants, small convenience store, and mall

Business_and_leisure Partner

10/10

Exceptional

23 Sep 2025

Callie

I lole the location and the staff was very accomodating! Definately will be back

Leisure Family

4/10

Poor

23 Sep 2025

Athena

CONS: Dirty/disgusting room. Our room had a funky smell, had an empty beer can sitting on the microwave and false eyelashes on the bathroom floor. So gross There was also something white on the comforter, no idea what it was & I will not speculate. The room gave off \"by the hour\" vibes. We were stuck in Juneau due to a flight cancelation, so I just put the comforter on the floor and made the best of it. .... Oh.... and the shuttle driver was scary as hell. Drove like a mad man & blew right through a stop light like it wasn't even there and tried to play it off, but my husband & I both noticed. My husband made a joke like ...\"f that stop light, huh???\", but it wasn't funny. This guy could've caused a bad wreck. If the property reads this, the driver had dark hair, was young & handsome and had an accent. Please get him some driving lessons!

PROS: The lobby and whatnot appeared to be fairly tidy upon first glance. The guy at the front desk was super nice & helpful.

Unfortunately I have to give 2 stars over all because the room was nasty & there is no excuse for that.

Leisure Family

10/10

Exceptional

22 Sep 2025

Kelly

Located next to McDonald’s and Breeze In (best doughnuts ever!). Airport shuttle is great, will be back.

6/10

Pleasant

21 Sep 2025

Scott

Adequate stay close to the airport. Free airport shuttle although walking distance to airport if needed. Near a homeless encampment and panhandlers near the entrance to hotel. The hotel has been redone recently and was clean.

Friends_and_family Family

8/10

Excellent

20 Sep 2025

Nikki

We liked it

Why spend an arm and a leg when visiting Juneau. This is a nice little hotel near the airport with shuttle service. Breakfast isn’t that great, but McDonald’s is next door snd there’s also a great convenience store across the parking lot. If you visit on that rare warm day there’s no air conditioning in the room. Just a fan.

Friends_and_family Friends

10/10

Exceptional

18 Sep 2025

Craig

Close to airport, easy shuttle, comfortable beds. Good Thai restaurant within walking distance.

Leisure Friends

8/10

Excellent

16 Sep 2025

Cristina

Staff was super quick to help when needed. Rooms were clean and overall, I was pleasantly surprised and would definitely stay again.

4/10

Poor

13 Sep 2025

Stephen

I had issues with the internet the entire time I was there and unable to get any of my work done. Also the heat regester made noise all night long which kept waking me up.

10/10

Exceptional

10 Sep 2025

Michael

Convenient for airport

Great location 11 minutes from Juneau airport. Friendly, helpful staff. Great shuttle service to airport, even at 3:30am! Breakfast offering could be better (protein bars and instant oatmeal). A little pricey.

Self

4/10

Poor

08 Sep 2025

Sherilee

Convenient to airport but beds very soft. Long night little sleep.

4/10

Poor

07 Sep 2025

James

.

Leisure

8/10

Excellent

07 Sep 2025

Michaela

Better than some other Super8 hotels. Convenient location close to the airport. The hotel shuttle was extremely helpful. The front desk staff is very nice and helpful. Breakfast was very basic.

Leisure Family

8/10

Excellent

07 Sep 2025

Yvonne

Convenient shuttle, comfy bed. Could use some updating.

10/10

Exceptional

05 Sep 2025

Jacob

Clean room, very comfortable, friendly, helpful staff

Friends_and_family Friends

10/10

Exceptional

05 Sep 2025

Wendy Granado

Good

8/10

Excellent

03 Sep 2025

Andrew

Price equal to comfort

Overall a great place for the price.

8/10

Excellent

03 Sep 2025

Verified traveler

Juneau, AK stay

We stayed in town overnight to catch an early 5:00 a.m. flight and asked the shuttle driver if they could take us to the airport at 3:30 a.m.—it was no problem at all. We also asked if they’d be willing to drop us off at a restaurant about two miles away so we could enjoy dinner (instead of just fast food), and planned to take a Lyft back afterward. They were happy to accommodate, and it worked out perfectly.

Partner

8/10

Excellent

01 Sep 2025

Mitchell

Expensive for an older place but was expected. Room was clean. Staff was very kind. We stay there often

8/10

Excellent

31 Aug 2025

Bernard

They had a continental breakfast that was open from 6 to 10 AM. I came down at nine a few days and then it was already closed down for lack of food. Otherwise property was good. Room was clean and quiet. I would stay there again.

Business_and_leisure Self

8/10

Excellent

30 Aug 2025

Kevin

Nothing special but a good stay and having a shuttle is very helpful

Partner

4/10

Poor

28 Aug 2025

Deborah

Smelly

Family

10/10

Exceptional

26 Aug 2025

patricia diane

Checkin was really great. Manager Kody took excellent care of us. Helped us with any questions or problems we had. Would definitely stay there again.

Leisure Family

6/10

Pleasant

25 Aug 2025

Pamela

Continently located

Leisure Family

4/10

Poor

23 Aug 2025

Jacqueline

I didn't like that there was used soap in the shower and dirt everywhere in the hotel. Would absolutely never stay here again and will tell everyone i know never to stay there. ICKY.

Leisure Family

8/10

Excellent

13 Aug 2025

Ruthanne

Older furnishings, otherwise very good.

10/10

Exceptional

13 Aug 2025

Tina

Staff were super accommodating.

Leisure Family

8/10

Excellent

11 Aug 2025

Adam

Convenient location. 15 minute drive to downtown Juneau. Short drive to several shopping and dining options. Airport was close but I rarely heard planes. Breakfast at the hotel was primarily juice, coffee and granola bars. There were a few diners in walking distance.

Leisure

10/10

Exceptional

11 Aug 2025

Julie

Very friendly & helpful.

Leisure Friends

6/10

Pleasant

09 Aug 2025

Jennifer

It’s ok for a night, definitely not my first or even second choice while in Juneau

Business

8/10

Excellent

09 Aug 2025

Darren

Great for an overnighter.

Bed is very very firm. Super 8 isn’t going to knock your socks off but you know what you’re going to get. Affordable, clean for the most part and the service is good. Somewhere to sleep while you wait for a flight in Alaska makes Super 8 a good choice.

They did provide a free shuttle service that was quick and right on time.

Friends_and_family Family

8/10

Excellent

07 Aug 2025

Bryce

Staff is great and obvious works hard to make it a great place to stay but hotel could use some basic maitenance: toilet not attached well to floor and wobbled when standing up from it, tub had terrible drainage and started to gather an inch of water within a couple minutes of shower running, orange stains on carpet. Etc. Breakfast was just some granola bars and yogurt and tea and coffee and hot chocolate so you might want to supplement.

Family_with_children

8/10

Excellent

05 Aug 2025

Travis

It was good 👍

Business_and_leisure Partner

8/10

Excellent

04 Aug 2025

Tracy

The staff was great. Check-in/check-out was easy, the staff was friendly. The issues I had were minimal, the TV controller needs replacing and the sheets looked like someone left a pen in the dryer but overall I had a good night's sleep which was the most important thing.

Business Self

10/10

Exceptional

01 Aug 2025

Dominik

Clean rooms. Convenient location to the airport.

Leisure Self

10/10

Exceptional

28 Jul 2025

Dallas

Great service

8/10

Excellent

28 Jul 2025

Miranda

I was greeted and had very helpful, welcoming staff.

Business Self

6/10

Pleasant

28 Jul 2025

Susan

Would have been nice to have had a way to cool the room. It was uncomfortable

Business Self

8/10

Excellent

27 Jul 2025

Ronnie

Staff was helpful and accommodating. Our room was in the back and therefore very noisy with the window open from all the traffic on the hiway.

Leisure Friends

10/10

Exceptional

23 Jul 2025

Orlin

Airport close, bus stop close.
Very friendly and helpful staff early in day.

10/10

Exceptional

23 Jul 2025

Daniel

The staff here are very friendly and willing to drop off or pick up at a moment's notice.

Leisure

8/10

Excellent

23 Jul 2025

ingrid

Close to airport. Discovered the wetlands around the airport and the Rie Munoz gallery.
Faculity a little dated but coffee ans tea station was good.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Ann Marie

Nice clean room with fridge and microwave and near the airport. This hotel offers a shuttle bus and it was very convenient. In the early am coffee was made and breakfast bars/yogurt available.

6/10

Pleasant

21 Jul 2025

Adam

Right off highway. Can hear traffic all night

Business Family_with_children

10/10

Exceptional

17 Jul 2025

Barry

Staff accommodating, comfy beds, airport transfer at all hours

Leisure Friends

10/10

Exceptional

15 Jul 2025

David

Very nice.

6/10

Pleasant

11 Jul 2025

Daniel

The breakfast was much more limited than I was led to believe. Basically coffee and yogurt. Property was worn around the edges. Bed was Ok and room was clean, which made up for the problems.