Name: Travelodge by Wyndham Juneau
Address: 9200 Glacier Highway, Juneau, 99801, US

8/10

Excellent

06 Aug 2026

Cynthia

The room was clean, and the staff very friendly and helpful. The location was close to the airport, the marsh trail, and public transportation. Good view of the mountains. The hotel could use an update to the interior.

4/10

Poor

01 Aug 2026

Dieryck

Room smelled heavily of urine. Couldn’t switch my room, they were fully booked. The two nearest hotels were fully booked as well, it was 11:30pm so I didn’t bother trying to book downtown. It really sucked paying over $300 to sleep in a room that smelled like that. The guy at the front desk was helpful though, he let me bring a bottle of Lysol back to the room to spray it down a few times before bed. My options for a morning shuttle were 2.25 hours before my departure or arrive 20 minutes before departure so I ended up walking to the airport, not a bad walk in the summer.

6/10

Pleasant

30 Jul 2026

Thomas

They have lots of parking and a shuttle service. The staff is pretty good and they try to keep the place clean. This is our third stay there and each time there are facility issues. The restaurant and pool have been closed off for years. This time one elevator was down and both rooms we had were without a working hair dryer. Missing window screens, safes that no longer function, and dripping faucets have become normal here. The fish freezers still work which is one of the reasons we stayed here again.

8/10

Excellent

29 Jul 2026

Steven

Shuttle wasnt available from ferry as phone system was down and we could not reach hotel.

8/10

Excellent

24 Jul 2026

Mike

Building was clean but dated.
Restaurant closed for three years( since last stay) and “ remodeling” of hotel was not noticeable.

6/10

Pleasant

22 Jul 2026

Melinda

The property needs renovation, room is outdated, the lobby is outdated and only 1 elevator works for the entire building.

Friends

10/10

Exceptional

20 Jul 2026

Juan

Hotel is closed to the airport, Airpot shuttle was good

Family_with_children

8/10

Excellent

20 Jul 2026

Sydney

Would’ve have liked more clarification on check out time. All correspondence stated 12p as check out time, including paperwork I signed when I checked in. However, housekeeping came by about a quarter to 11am stating check out was in 10 minutes. Not a huge deal but would’ve been nice to have been told if the time was earlier than stated.

6/10

Pleasant

19 Jul 2026

Dennis

Staff was good

Friends

8/10

Excellent

19 Jul 2026

Neil

Great sleeping, clean…

Partner

10/10

Exceptional

19 Jul 2026

Kayla

Cleanliness

Self

8/10

Excellent

18 Jul 2026

donald

Airport & drive to restaurant was great

10/10

Exceptional

15 Jul 2026

Doug

The hotel is only a few minutes from the airport. The free shuttle arrived within a few minutes of being called. The hotel itself is older, and could use a little updating, but the rooms were large, comfortable and very clean. The staff was absolutely the best, extremely helpful and able went the extra mile to help us. They even allowed us to use one of the conference rooms when our party of twelve ordered pizza. If you're looking for an upscale resort hotel, this not the place for you. If you're looking for a clean and comfortable place for a short stay, then I recommend giving them a try.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Lea

The stay was fine , but I really miss having the restaurant, bar, pool, hot tup and gym all there under one roof.

Self

2/10

Poor

12 Jul 2026

Larry

You make reservations through their service provider, and they can't find the record, They make the reservation through the provider telling you they are doing it on their system. But have to do it a third time. A real rip off.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

John

Had a problem with keys, staff was unwilling to help.

Partner

8/10

Excellent

12 Jul 2026

Rebecca

Our room was clean and bed was comfortable. Even though this is an older hotel, it is clean, quiet and comfortable for a 1-2 night stay. It is close to a restaurant for breakfast and easy access to bus service into town.

Family

6/10

Pleasant

10 Jul 2026

Stacey

Call ahead it said restaurant onsite it closed 2 yrs ago Shuttle only good for rides to airport but that was nice to have it was clean the cleaning staff was helpful for extra towels. Front desk was not helpful with any information where to find things places to go beds were very hard no air conditioner which it wasn’t needed but would of been nice to know

Family_with_children

10/10

Exceptional

06 Jul 2026

Christy

Very close to airport and restaurants

Partner

8/10

Excellent

05 Jul 2026

Glenn

The staff was very helpful and pleasant. Good place for quick stay between flights due to proximity to the airport.

Partner

6/10

Pleasant

03 Jul 2026

Harold

The staff that cleaned the room was very friendly and efficient. The room was old,circa 60's, and need an upgrade...especially the bathroom. For the price I expected better.

Friends

6/10

Pleasant

25 Jun 2026

Courtney

Na

Self

10/10

Exceptional

22 Jun 2026

michael

Very helpful staff.

Family

6/10

Pleasant

21 Jun 2026

Robert

Check in was rough, I think the young lady was in training. Though there was a young gentleman who was very accommodating and knowledgable the rest of our stay. The rooms are very meh. Do not look too close or you will see the dirty windows, dust built up, and weird brown stuff in the shower ceiling. Not the best, but not the worst. Beds were comfortable. The building looks like it could use a makeover. I think they are trying. Elevator was an adventure within itself. We found using the stares was easier. The staff is used to coolers of fish, storing them, and hauling them as part of the airport shuttle. So great location if you want to stay close to the airport with your coolers of fish. Side note to the large family who had over 20 coolers of fish hauled and stored. A tip to the gentleman who was your driver and took care of you… would have been nice. 3 decent restaurants within walking distance. The Pho Bowl was quite amazing. Quick walk to the bus station that takes you anywhere for $2 per person. ( cash only, no change)

Partner

10/10

Exceptional

15 Jun 2026

Suzanne

Very clean facility and employees were excellent!

Friends_and_family Friends

4/10

Poor

14 Jun 2026

Donna

This hotel is very close to the airport. That’s the good news. However, staff was very uncooperative when we asked about getting a shuttle to our cruise pier. They told us we’d have to take a taxi. They said they only shuttle to the ferry terminal downtown. When I googled where that was it was right across the street from our cruise check in for Uncruise. The next morning, we were able to take the shuttle right across the street.
When we checked in, it seemed the staff knew nothing about the area.
The sheets were clean. In the bathroom, moisture had gotten under the paint and black mold was visible under the bubbled paint. Also a wet spot on the carpet in the room in the entry hall that looked like water was dripping from the light above.
This was probably the worst place we have ever stayed.

Partner

10/10

Exceptional

14 Jun 2026

Michael

The hotel was pleasant, but they didn't offer any toiletries like toothpaste and such for sale at the desk.

Business

6/10

Pleasant

14 Jun 2026

KENNETH

Staff

Self

6/10

Pleasant

13 Jun 2026

Rosemary

No food available onsite and vending machines for sodo was always out of stock.

Family

6/10

Pleasant

08 Jun 2026

gregory

Hotels in Juneau are very expensive during the summer. The owners exploit the tourists and Alaska residents who must travel through Juneau pay the price.

Partner

10/10

Exceptional

08 Jun 2026

Ruth Ann

Desk clerk very helpful by changing room.
Asst desk clerk help take my bags on the trolley to room
They recycle!!!

Partner

6/10

Pleasant

05 Jun 2026

DAVID

Good bedding. Very dated.

Family_with_children

4/10

Poor

05 Jun 2026

Daniel

Their elevator was broken. Hot water was broken. Refrigerator is broken and the toilet leaked constantly so I had to listen to running water all night but the bed was nice and the room was clean. However, at more than $300 a night I expected more to be working.

Self

4/10

Poor

04 Jun 2026

WOOSUK

No AC in the room.
There was a broken fan. Finally, it was replaced with another one.
Old coffee machine.
Shaky chair

Self

6/10

Pleasant

01 Jun 2026

Patricia

It is definitely not what I expected

Partner

8/10

Excellent

31 May 2026

John

Great location. Easy access to the airport.

Partner

4/10

Poor

31 May 2026

John

There wasn’t enough hot water

Partner

10/10

Exceptional

28 May 2026

Donald

Great stay. Great location

Partner

6/10

Pleasant

27 May 2026

Jennifer

Room was good. Key would not work the best. Had to keep getting it rekeyed

Partner

8/10

Excellent

26 May 2026

Frank

It was close to everything. The room where good and clean. Had to keep the getting the room key reset .

Family

6/10

Pleasant

26 May 2026

Lisann

Stayed here for the ferry shuttle and airport shuttle which was very helpful. Although, the shuttle was not large enough for all the people arriving on the ferry the driver was very quick in returning to pick us up. The hotel is a bit tired and dated but seemed clean. there is no food on site but there is a restaurant within a short walk ( wasn't fun in the rain though). The biggest disappointment was the amount of noise at night while we were trying to sleep. There was a constant mechanical noise below our room, and something that sounded like a vacuum cleaner running above us. The upstairs neighbors were up at 4 AM and their footsteps were so loud it woke us up from, admittedly a fitful, sleep . Would not recommend for anyone but a deep sleeper.

Partner

8/10

Excellent

25 May 2026

Brandon

Nice place for a quick stay!

10/10

Exceptional

22 May 2026

Russell G

Nice place

Partner

10/10

Exceptional

20 May 2026

John

Good location. Close to the airport.

Partner

10/10

Exceptional

18 May 2026

ROBERT

Very helpful staff! Helped carry my luggage and airport pick up and return was spot on.

Self

6/10

Pleasant

16 May 2026

karen

There was yellow tape draped across an abandoned car and the sidwalk. The carpets and bathroom faucets looked as if they were from the 80s. Somewhat clean as best as could tell. The room felt like a sauna when we entered although the thermostat was set on 60. We opened the window amd tirnes on a fan for most of the night tring to get it closer. The shuttle runs only 3-4 times a day

6/10

Pleasant

16 May 2026

Colin

Kind of shabby. Staff on front desk very abrupt.

Self

8/10

Excellent

15 May 2026

ALBERT

The room was clean. Staff was very helpful. It was close to the airport and had a shuttle that would pick you up to take you to the hotel and back to airport. It also would take you into town. The bed was comfortable, and there were many TV channel's to chose from.

Partner

6/10

Pleasant

14 May 2026

Nephi

It’s was close to the airport but the pictures made it look a lot cleaner and nicer. We paid a lot of money to stay there and it’s was definitely way too over priced. All in all it worked out for 1 day.

Friends

2/10

Poor

07 May 2026

Meagan

Had issues with room. Spit alls in the bathroom woke up to bites all over me. Reported the issue to the front desk in the morning and she said she would have the manager contact me she did and said she would refund me and said she had pest control check and found no signs of bed bugs. I don't believe her at all. Never received a refund from here called the hotel and she acted like she didn't know me. I have left two messages with no call back.originally booked through Expedia and they couldn't help because I paid at the hotel. Avoid this place. Pay for a better hotel and save yourself the headache.

Self

6/10

Pleasant

04 May 2026

Cameron

I checked in a bit early, so they didn't have my room clean, which is okay. However, about three hours later, someone else came into my room with their luggage, then returned to the front desk to get an empty room.

Self

4/10

Poor

04 May 2026

Steven

We arrived after midnight and checked in and found our bed had crumbs on the comforter AND within the sheets!!! The entire facility was very grungy/old. The room doors are hollow core (terrible for fire safety and security). Our window was overlooking a common walkway but our window screen was bent (would let insects and people through) and our window lock was Broken so we were given a dowel to secure it…. Will not be back here or maybe any travel lodge. Ick.

Partner

2/10

Poor

30 Apr 2026

Annette

There is no local number to call the hotel directly, so this review is less about interaction with actual hotel staff and more about Wyndham staff. You can only connect with Wyndham staff for any questions about this hotel. I called twice and twice was told there was no shuttle from the ferry terminal or the airport for this hotel. After engaging an Uber from the ferry terminal, we pulled up to the hotel at the same time as the hotel's shuttle from the ferry. There are some maintenance issues with this hotel, the toilet in my room was not secured to the floor properly and wobbled quite a bit. A wrapped soap had been dropped in the toilet and left there. The towel/soap wrap left on the tub was damp, which made me wonder if it had been used for something or just put down too quickly before the tub was dry. The staff are trying, but it doesn't look like Wyndham is giving them much help.

Self

8/10

Excellent

29 Apr 2026

Patricia

Very Clean but out dated

Self

2/10

Poor

28 Apr 2026

Lisa

Staff was super rude and not helpful at all. My credit card just expired and I didn't have another one with me. They would not accept my debit card for the $250 deposit even though I already paid for the room so I wasted $160 bucks and was treated very poorly for nothing. Definitely would not recommend.

Self

10/10

Exceptional

24 Apr 2026

Amy

Maybe ten people came from my flight at 1:30pm, and the front desk lady got us all checked in to our room by 2, earlier than check in. This is the perfect option for anyone headed between flights and ferries. Staff was awesome and helpful.

Self

8/10

Excellent

21 Apr 2026

JoAnn

This one needs there restaraunt and bar back

Self

10/10

Exceptional

20 Apr 2026

Slade

It’s there when I need it.

6/10

Pleasant

16 Apr 2026

Joseph

Really enjoyed staying here in the past, however the last 2 stays I was unable to contact the hotel for a ride from the airport. Had to get an Uber both times. That can add up in Juneau even though it is a short distance.

Self

10/10

Exceptional

13 Apr 2026

Adrian

Easy access

Partner

8/10

Excellent

07 Apr 2026

Matthew

It would be nice to have food access. The restaurant has been closed for over a year. The shuttle service is a great help! Staff was very helpful.

Family_with_children

8/10

Excellent

05 Apr 2026

Joseph

Love love love Letti!

Self

8/10

Excellent

04 Apr 2026

Patricia

Yes, parking was secure. Staff was wonderful and kind, hallway carpets smelled like dogs.
Beds were comfortable.
I sensed that they could use more help with staff.

Family

8/10

Excellent

01 Apr 2026

Susan

We enjoyed our stay! Had the room of choice!
Staff was curious and helpful.
I'll be back

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Ryan

Good place and they had a free shuttle. Would stay here again

Self

8/10

Excellent

24 Feb 2026

Joshua

Rooms were very clean.

Self

6/10

Pleasant

29 Jan 2026

Somnang

Staff were good. Some things I found dirty and have stains were the comforter and pillow case. Overall it was a good stay.

Self

4/10

Poor

27 Jan 2026

Gregory

No wi-fi for entire stay! I was told I could charge my electric car, but the hotel wanted to charge me. The ice-machine on my floor was OOC. 1 of 2 elevators not functioning. I will never be staying at this hotel again ever!

Business_and_leisure Self

10/10

Exceptional

25 Jan 2026

Joshua

The staff was great and the shuttle drivers were great.

Self

6/10

Pleasant

22 Jan 2026

Hannah

Close to the airport (walkable distance) and quiet. The staff is friendly and there’s free coffee. Hotels dated and worn. Price makes sense for the area. Does the job and no major complaints.

Leisure Family

8/10

Excellent

10 Jan 2026

Bruce

Was ok to soendntge night

Business

8/10

Excellent

31 Dec 2025

robin

Place was clean and it was quiet however there was a few shady characters hanging around.

8/10

Excellent

28 Dec 2025

Katherine

Courteous staff.

Business_and_leisure

8/10

Excellent

26 Dec 2025

Sandra

Staff was very friendly and helpful

Leisure Self

10/10

Exceptional

24 Dec 2025

Lori

Staff was very nice! They picked me up at the airport at 1am. Room was clean and bed was comfortable. The room temp was a little hot, but they supplied an oscillating fan to cool it down some (they hit a record -10 degrees while I was there). Also had a ride back to the airport when I checked out. This was my second stay here. I recomend

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Katherine

Everything was as expected. Courteous staff, and clean room.

4/10

Poor

16 Dec 2025

Duane

Juneau was in the middle of a big snowstorm and I almost got stuck in the parking lot. The hotel is run down. There used to be a great restaurant at one end, now closed. No breakfast. Dirty room. Poor water pressure in the bathroom. Slow Internet.

Business

10/10

Exceptional

16 Dec 2025

stewart

Very friendly and helpful staff

Business Self

2/10

Poor

09 Dec 2025

Melissa

Wife stayed one night, a couple the floor above fought all night. To make matters worse is got bed bugs from rm 327. Never stay there.

Leisure Self

10/10

Exceptional

07 Dec 2025

David

Polite staff and good amenities.

Leisure Self

10/10

Exceptional

03 Dec 2025

Kimber

Confirmation number to extend stay 1day

8/10

Excellent

02 Dec 2025

Arlen

Staff was great! Definitely and older build hotel but in Juneau what can you expect. No hotel gym as well, heads up. Good for a one night stay

10/10

Exceptional

30 Nov 2025

Slade

Convenient location

10/10

Exceptional

30 Nov 2025

James

Staff very pleasant and helpful

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Benjamin

The room was in great shape and the staff at the front desk were awesome, friendly and very helpfull. Nice work!

Leisure Self

10/10

Exceptional

26 Nov 2025

Cory

Close to airport. 5 min walk to many things including airport.
Staff friendly and very helpful.
Older buildings but comfortable and nice enough.
I’d stay again

4/10

Poor

26 Nov 2025

Tanya

No restaurant. No pool open. Broken vending and ice machines. Staff wasnt friendly. Hallwsys stunk. Beds were wrong size then i was told and hatd as rocks

Business_and_leisure Partner

10/10

Exceptional

02 Nov 2025

Tom

Counter staff were extremely helpful - went out of their way to retrieve my glasses that fell beneath my vehicle on a very windy/rainy night- I couldn’t reach them but the young lady could

Leisure Family

10/10

Exceptional

25 Oct 2025

William Allen Buck

Wonderful.

2/10

Poor

21 Oct 2025

Michael

Desk agent and manager denied us access to the hotel for no reason. I believe they confused my son with a different person in the area that might have been causing trouble. There's a lot of homelessness in the area. The manager believed the desk agent. Plus, the desk agent was rude, and demanded cash deposit of $250 which we did not give to her. We offered to provide a receipt showing that where we had just come from that showed the time, but she refused to believe us. Never again.

10/10

Exceptional

20 Oct 2025

Dane

Airport shuttle.

2/10

Poor

17 Oct 2025

Carlos

Its a passable hotel for one night on your way out of the most beautiful capital city in the nation!

10/10

Exceptional

11 Oct 2025

Ral

Convenient airport hotel. Good shuttle service

Business_and_leisure Self

10/10

Exceptional

10 Oct 2025

Matthew

Friendly staff, clean room, and a lot of free, on-site parking

Business_and_leisure Self

2/10

Poor

01 Oct 2025

Cheryl

Do NOT stay here. .Mgmt sucks!

Leisure Pet

8/10

Excellent

30 Sep 2025

Vance

Great place close to the airport. Friendly staff.

Leisure Self

10/10

Exceptional

29 Sep 2025

Cynthia

Pickup from ferry and airport. Ver convenient. Coffee in lobby but no breakfast. Restaurant next door

Leisure Family

10/10

Exceptional

27 Sep 2025

Linda

Staff was friendly and the rooms were nice. Would stay again. Ample parking.

Leisure Friends

10/10

Exceptional

26 Sep 2025

Tracy

We walked there from the airport. They have a shuttle that takes you downtown and picks you up there. That was priceless!!!

Friends_and_family Friends

8/10

Excellent

25 Sep 2025

Sandra

Staff was great, room was clean. Great for price.

Friends_and_family Family

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