Name: Artion City Boutique Hotel
Address: Monis Kardiotissis 40, Heraklion, 712 01, GR

10/10

Exceptional

30 Jul 2026

Alexandre

Seul point négatif le stationnement. Ça vaut le coup de se rendre au stationnement payant à quelques coins de rues

10/10

Exceptional

09 Jul 2026

Asaf

Beautiful room super helpful for staff, great location.

10/10

Exceptional

07 Jul 2026

Karen

This place was beyond nicer than the photos…we were blown away by the quality, cleanliness, amenities and friendliness of the staff. Marilena went above and beyond to make our stay extra special…and we appreciate her doing so….we highly recommend this stay!!!

10/10

Exceptional

03 Jul 2026

Dawn

A wonderful hotel in a quiet area of Heraklion. Just a short walk from the main centre. Staff are very helpful and our room was perfect. Breakfast had a number of options. The hot-tub was great to relax in at night after roaming all day.

Partner

10/10

Exceptional

26 Apr 2026

Rod

Everything start to finish was wonderful. 8 min walk from everything.

Friends

10/10

Exceptional

15 Apr 2026

Isabelle

Such a lovely little boutique hotel! We loved how spacious, modern and inviting the room felt, and the staff was phenomenally helpful and welcoming. The breakfast buffet offered a good variety of fresh foods, and everything was super clean. Easy walk to the old port and lots of restaurant and shopping options. Definitely recommend as a launchpad for your exploration of Crete!

Partner

10/10

Exceptional

28 Mar 2026

Jacqueline

Clean room. In a quiet area. Good breakfast and the staff was great

8/10

Excellent

24 Mar 2026

Mia

Great hot tub, I just wish I knew about all the stairs in advance due to the amount of heavy luggage we had. Location decently near city center but without the noise (I personally prefer hearing hustle and bustle). Has AC

Partner

10/10

Exceptional

18 Jan 2026

Larry

Lovely room, very new and clean. outdoor hot tub wa a nice bonus. buffet breakfast was very good.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Christine

Wonderful stay! Staff super friendly. Breakfast was delicious and more than your usual hôtel breakfast. Would definitely return.

Partner

10/10

Exceptional

04 Nov 2025

Debra

Staff were wonderful. Rooms clean, funky and tun

10/10

Exceptional

03 Nov 2025

Stephen

Located in the heart of Heraklion, the Hotel is waking distance to just about everything but The Palace of Knossos. Near shopping, public transportation, and many great restaurants. Great breakfast buffet.

Room was clean and beautifully appointed. Note: FIRST FLOOR is not ground floor. It was a very, very long stair case up to the room. There is no elevator in this building so be warned if you are traveling with heavy baggage.

10/10

Exceptional

18 Oct 2025

Ferdinand

We loved the staff.

8/10

Excellent

17 Oct 2025

Henry

Great location near the city center. Not so great if you rented your own vehicle. Also had an issue where the shower had no pressure for the hot water that ruined what would have otherwise been a great stay. Great breakfast for the morning to.

Leisure Self

10/10

Exceptional

15 Oct 2025

Borna

A very nice hotel in the city centre, walking distance to all the main attractions. The rooms are very nice with wood elements giving them a natural and luxurious look.

Business

10/10

Exceptional

08 Oct 2025

Jessica

The staff were the most wonderful and friendly, the area was perfectly walkable to everywhere we wanted to go in the city, and the breakfast options were amazing!

Leisure Partner

10/10

Exceptional

30 Sep 2025

Michele

While the staff and the hotel itself were great, the area around the hotel was rough and streets were somewhat poorly lit.

Leisure Self

10/10

Exceptional

06 Aug 2025

Luis

Great boutique hotel. Staff were friendly, knowledgeable and helpful. Breakfast was good and filling. Room was great. Love the layout and decor. Would recommend to anyone going to Heraklion.

Leisure Self

10/10

Exceptional

16 Jul 2025

Romeo

Wish this hotel serve also lunch and dinner.
..and sell souvenir items like ballcap and coffee mugs 🍺...

8/10

Excellent

14 Jul 2025

Verified traveler

When entering the room, the power should have turned on when the room key was inserted into the holder. However, it was later revealed to be a contact failure, yet they irresponsibly blamed it on a regional power supply issue.

Business

8/10

Excellent

11 Jul 2025

Pradip

Good hotel in Heraklion city. A bit disappointed when room was not ready even after the indicated check in time.

Business Self

10/10

Exceptional

29 May 2025

William

The staff is very caring and always willing to help. The room was modern and very clean. I would not hesitate to stay there again.

Leisure Family

10/10

Exceptional

24 May 2025

betsy

I loved this property. Nice breakfast offered and a comfortable room with a big king bed. The shower and toilet are in two separate closet type areas at the foot of the bed with the sink and vanity between them. A bit weird, but it works. My one complaint with this B&B as well as most of the B&B‘s in Crete was the plastic mattress protector that they use on the mattress. I can never sleep through the night without waking in a soaking sweat when they are used. I would like to suggest quilted fabric mattress protectors for the hotel. Much more upscale and can be laundered easily. It is a bit unfair to pick on this one Hotel regarding this issue because it exists in most of them. This hotel is in a great location and it’s a fun place to stay.

Leisure Partner

4/10

Poor

22 May 2025

Tanya

Didn’t have the best experience…

number of issues from day 1, told we’d get some form of compensation but never did.
Smaller issues came up throughout the stay which just contributed to the poor experience.

Examples - water cut off two days in a row whilst mid shower, had to miss dinner reservations whilst waiting for it to be fixed, AC wasn’t working on day 1, had to ring multiple times to get someone to look at it, they weren’t entirely sure and said the ceiling fan would be enough which I pushed back on, miscommunication between staff - would agree something with one member of staff who wouldn’t pass it on so therefore I was having to call numerous times chasing things up or I would’ve ended up getting called and questioned (late checkout was agreed to a certain time, had a phone call twice during the time we were meant to have our room to ask us when we’re going)

Leisure Friends

8/10

Excellent

21 May 2025

Kevin

AC wasn’t working. Pillows are not comfortable but overall a very nice hotel. Staff is very nice.

10/10

Exceptional

13 May 2025

Nenad

Lovely hotel, very friendly and helpful staff, easy walking to all city attractions.

Leisure Family

10/10

Exceptional

08 May 2025

Monika

Unique cute hotel to stay;great energy even hotel rooms were small we loved this place. .
Everything about the rooms was out of ordinary;great design and good feeling.Ladies in the Reception were great and very helpful.We loved comfy bed and nice linens.We would love to stay there again!Hotel has good location walkable to restaurants and stores but it is quiet.We could sleep with windows open which was priceless.

Leisure Partner

10/10

Exceptional

02 May 2025

Costatine

Great boutique hotel with great staff

Leisure Friends

10/10

Exceptional

27 Apr 2025

Malvika

Really beautiful property and at a very good location. Made my husband’s birthday special by offering good Cretan wine. Highly recommend this hotel

Leisure Partner

10/10

Exceptional

25 Apr 2025

Claire

Artion City Boutique Hôtel is an excellent place to stay. They offer good breakfast, it is very modern and very clean!
I highly recommend

Leisure Self

10/10

Exceptional

19 Apr 2025

marla

Very nice property. We had to hot tub room and was pleased once it started working. Very close to everything but far enough away that it was quiet at night time.

Leisure Partner

10/10

Exceptional

11 Apr 2025

thomas

I can’t say enough about the staff at this hotel. They were outstanding in every way and made our visit a five star experience..

Leisure Partner

10/10

Exceptional

27 Feb 2025

Nikolaos

Διαμονή στο Ηράκλειο

Εξαιρετικό δωμάτιο, περιποίηση, καθαριότητα, προσωπικό, πρωινό, τοποθεσία, τιμή. Από τα καλύτερα που έχω μείνει

Partner

6/10

Pleasant

25 Feb 2025

Yiannis

The specific booked room was amazing but unfortunately an issue with it didn’t allow us to stay. I must say that the evening duty manager (Stella) went above and beyond, doing everything possible to resolve this matter. She is a real asset to this organization. Congratulations Stella! Thank you so much for your service and efforts.

Business Partner

10/10

Exceptional

16 Feb 2025

Yiannis

Excellent property and service as always! Highly recommended!

10/10

Exceptional

03 Feb 2025

Yiannis

Excellent property and service as always!

10/10

Exceptional

27 Dec 2024

Yiannis

Once again an amazing property with amazing service and friendly staff! Highly recommended!

10/10

Exceptional

16 Nov 2024

Irvin

The hotel itself is beautiful. From the outside to the inside, the commun area and the rooms; everything is clean with a simple and elegant vibe to it.

The breakfast offered is vast and with a lot of variety, delicious as everything else in Crete.

Location wise, it's central and you can walk to the port from there. There are many restaurants around the area that are pure gems.

The staff was super friendly and helpful.

The downsides were the unstable WiFi. We were told the bottles of water in the mini fridge were complimentary and would be replenish daily but they were not, maybe they just forgot. And the handle of the bathroom door kept falling off. All minor inconveniences that did not really affect us for the short time we stayed.

Overall, recommended.

Leisure Family

10/10

Exceptional

12 Nov 2024

Yiannis

Really nice place! Only issue the parking.

Business

8/10

Excellent

23 Oct 2024

lisa

My room was fabulous other than a cold shower in the morning.
The staff was not very helpful with where things were located in the area and modes of transportation.

Leisure Self

10/10

Exceptional

20 Oct 2024

Rosa

Lovely hotel.

We arrived early and our room was not ready so we dropped off our luggage. It was busy so we were told to come back at 3om to check in. Unfortunately there wasn't a city map available but the staff guided us to the main church as a starting point. We were able to navigate from there easily enough.

Partner

10/10

Exceptional

09 Oct 2024

Jeffrey

Fantastic gem of a hotel in a neighborhood that seems to be gentrifying. The rooms were extremely comfortable and clean. It appears to be a young hip place to stay but also is popular among older travelers. The neighborhood is covered in graffiti but it seemed safe when we walked around at night. Close to the old town with many great restaurants within walking distance. Would definitely stay here again. Parking is a challenge but easy with patience.

Leisure Friends

10/10

Exceptional

04 Oct 2024

Michelle A

Highly recommend

Wonderful stay, couldn’t say enough good things. Location is good, close to many restaurants, sites and the bus.
We took bus 6 from airport to Agios Minas (catherdral) and walked less than 5 minutes to hotel.
Staff very helpful and friendly. A big thank you to Stella, she was wonderful. Breakfast is plentiful, lots of options. The room was comfortable, the AC was quiet and worked well. Highly recommend this hotel.

Partner

10/10

Exceptional

03 Oct 2024

CHARLES

The hotel had a fresh feel to it and was extremely comfortable after a long flight.
The only issues were parking, but we did find a lot a few blocks away and also the flight of stairs up to our room, a little more than we were used to especially with luggage.
Otherwise a really good find and we shall use it again.

10/10

Exceptional

30 Jul 2024

Daniel

Très belle hotel

Leisure Partner

10/10

Exceptional

31 May 2024

LESLIE HALLSTROM

Lap of luxury.

This motel is the lap of luxury. Unique features, modern decor, comfortable bed. The only suggestion is to provide real chairs on the balcony. The wood stumps are aesthetically cool, but not comfortable.
Breakfast and coffee were excellent. Staff extremely helpful.

Friends_and_family Family

8/10

Excellent

19 May 2024

SCOTT

We had a lovely stay, quiet and clean with a very comfortable bed. The shower was great and the property is well located within a short 10-15 minute walk to most tourist destinations. We enjoyed the breakfast which was included in the room price. Our only criticism is that there is ample room for a couple of chairs and a small table but the only furniture is the bed. Despite this small inadequacy, we would certainly recommend this hotel as it is comfortable and enough off the beaten path for a quiet stay.

Leisure

10/10

Exceptional

26 Apr 2024

Emma

Really cosy hotel, just stayed here for one night & it was lovely. Rain shower was excellent, breakfast was delicious & the bed was so comfy! I had a great view from the balcony across the rooftops towards the sea. Quite close to the city walls, so had a wander over there (amazing views!) just before flying home.

Business_and_leisure Self

10/10

Exceptional

02 May 2023

Genine

This is a great place to stay when exploring Heraklion!
Unique and beautifully decorated luxury appartments in the antique streets of Heraklion, with a fridge and coffee maker, a few meters away from bus stops and walkable to the city center and port of Heraklion.
We took a bus here from the airport which was super cheap, quick and easy and a bus to Knossos palace.

Leisure Partner

4/10

Poor

30 Apr 2023

Dale

This hotel is bizarre.

At a glance, the chic design is hugely appealing and the spot just outside the city centre seemed quite but close. However, a bunch of small oddities added up to a hugely disappointing experience.

First, the room’s air conditioning was blowing hot air and on the third floor, this made the room stifling when we arrived. After attempting a ton of fixes of the remote, we asked the front desk about it and didn’t receive a clear answer as to why or possible solutions outside of a generic “we’ll look into it”. It was not into. On a second ask, we were informed that the AC only turns on after May. While I understand heat tolerance is different, it seemed like a huge oversight for a city that can get really hot in April.

This experience domino’d into a bunch of strange things out of place: no place to hang your bath towels, bed side lights that weren’t wired up, unbelievably loud construction starting at 7:30 am, comically thick pillows which couldn’t be swapped because the staff didn’t know where the pillows were kept, and an ice cold shower on our last night because apparently the building had run out of hot water.

The whole place seemed like it was in a trial/training phase.
Of course some of the design was nice. The shower was great when the water was warm and the materials and colours used in the room were certainly pleasing but it all felt like it was designed around being photographed instead of slept in.