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Iraklion

Crete · Greece

Kalokairinou Avenue, 128View location

8.2/10Excellent403 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort7.6/107.6
Condition7.8/107.8
Location8.2/108.2
Neighborhood8.0/108.0
Amenities8.0/108.0
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Iraklion

This attractive and modern 3* hotel boasts a stunning location in the centre of Heraklion's old town, offering city views and easy access to the city's historical attractions as well as the port.

The Historical Museum of Crete, Heraklion Archaeological Museum , and Natural History Museum of Crete are all within a pleasant ten-minute stroll from the hotel, and the ancient Minoan site of Knossos can be reached in just a 30-minute drive.

The air-conditioned, en suite guest rooms are simply decorated with contemporary furnishings and warm, summery colours. Each comes with a balcony, satellite television and handy refrigerator in addition to standard amenities.

Guests can enjoy a night in with room service and wake up to a buffet breakfast in the dining area. There is also a comfortable lounge where guests can relax and chat with friends and a bar offering refreshing drinks throughout the day.

Read more about this hotelShow less

With a stay at Iraklion Hotel, you'll be centrally located in Heraklion, a 3-minute drive from Heraklion Port and 6 minutes from Palace of Knossos. This hotel is 0.1 mi (0.1 km) from St. Minas Cathedral and 0.1 mi (0.2 km) from Agia Ekaterini Church.

Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 1082230
  • Minimal age
    18
  • Optional fees
    • Self parking fee: EUR 10 per day
    • Nearby parking fee: EUR 10 per day(66 ft away; open 24 hours)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Greek

    English

    French

Nearby attractions

Agia Ekaterini Church 0.1 km / 0.1 mi
St. Minas Cathedral 0.1 km / 0.1 mi
Heraklion Museum of Religious Art 0.2 km / 0.2 mi
Panayia Akrotiriani 0.4 km / 0.2 mi
Morosini Fountain 0.4 km / 0.3 mi
Heraklion Central Market 0.4 km / 0.3 mi
Dedalou Shopping Street 0.4 km / 0.3 mi
Dermatas Gate 0.4 km / 0.3 mi
Lions Square 0.5 km / 0.3 mi
St. Mark's Basilica 0.5 km / 0.3 mi
Heraklion Municipal Art Gallery 0.5 km / 0.3 mi
Vikelaia Municipal Library 0.5 km / 0.3 mi
Heraklion Loggia 0.5 km / 0.3 mi
Heraklion Town Hall 0.5 km / 0.3 mi
Italian Archaeological School 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1969
  • Year of most recent renovation: 2010
  • Number of floors (main building): 5
  • Single rooms: 10
  • Double rooms: 31
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Beach
Show 18 more facilities & services
  • Entertainment Area
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Luggage room
  • Café
  • Bar
  • TV lounge
  • MassageExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Iraklion

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 18 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable6 photos

    Iraklion

    Double or Twin STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 5FAMILY ROOM • CAPACITY 5FAM.C5

    Photos are not available for this room type.

    Iraklion

    FAMILY ROOM CAPACITY 5

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Iraklion

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Iraklion

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Iraklion

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Iraklion

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Iraklion

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Iraklion

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SEA VIEWSTUDIO • SEA VIEWSTU.VM

    Photos are not available for this room type.

    Iraklion

    STUDIO SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE OCEAN VIEWJUNIOR SUITE • OCEAN VIEWJSU.OV

    Photos are not available for this room type.

    Iraklion

    JUNIOR SUITE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 19 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable5 photos

    Iraklion

    TRIPLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width, 3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Iraklion

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Iraklion

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Iraklion

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Iraklion

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Iraklion

8.2
Excellent
403 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
8.2 /10
Neighborhood
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
23 Jun 2026
Christine
Beautiful place in the heart of the city.
Partner
6/10
Pleasant
21 Jun 2026
Valentin
Breakfast could be better.
10/10
Exceptional
14 May 2026
Con
Fantastic hotel - great location - great staff - perfect base for getting to know Iraklion. Thank you Nikos - Kosta.
Self
10/10
Exceptional
09 May 2026
Yvonne
The room was very spacious and modern! We had a great view of the ocean! Staff were super friendly!
Partner
10/10
Exceptional
22 Mar 2026
Isabella
Nice big room for family. Very helpful all the time. Breakfast is good as well.
Family_with_children
8/10
Excellent
17 Nov 2025
Sean
I enjoyed my stay. I would stay there again. The staff was excellent. Services were great.
Leisure Self
10/10
Exceptional
17 Oct 2025
Verified traveler
So good we're returning
8/10
Excellent
13 Aug 2025
Vivien
The hotel was clean, safe, staff were helpful, breakfast was good, close to shopping and facilities. There was an incident with an unruly guest and it was delt with quickly and professionally. Would stay here again.
Leisure Self
10/10
Exceptional
02 Aug 2025
Mary
Great location!
Leisure Family
10/10
Exceptional
12 Jun 2025
Emily
Location location location
Awesome staff
Leisure Family
10/10
Exceptional
18 May 2025
Russell
Awesome place to stay at. Customer service awesome. Dining awesome
10/10
Exceptional
09 May 2025
DArcy
The hotel is on the edge of a couple of interesting areas, a square by a cathedral and a large area of pedestrian friendly streets with dozens of restaurants and cafes. There is also a mini Mart within sight to the left of the entrance and to the right is a supermarket a couple or so blocks away.
Leisure Friends
10/10
Exceptional
24 Oct 2024
William M

Overnight stay

Over night stay before flight next day , good location for town centre,and easy connection to airport bus stop outside hotel.All staff helpful specifically the man on reception during evening made it feel like home would definitely return in future.
Partner
10/10
Exceptional
03 Oct 2024
Wen
Helpful staff and convenient location.
4/10
Poor
20 Jul 2024
HARUT
Very old hotel 2 stars not 3,dark room staff is
Root,(never again).
Just very terrible room
Bad hotel.
10/10
Exceptional
19 Jul 2024
Dessy
Good location (bus stop right outside the hotel). The reception staff was very helpful - managed to organise a taxi for us at a reasonable price on our only day to visit Zeus cave. Thanks for a great stay at Heraklion!
Leisure Family
8/10
Excellent
15 Jul 2024
LUIGI
The welcoming of the staff quite impressive its in a central location not far from anything.The rooms seem to be tired but everything works ,Good breakfast could not ask for more.it is the type of hotel for short stays.
Leisure Friends
8/10
Excellent
08 Jul 2024
Deborah
Small hotel not far from centre. Friendly staff and rooms ok but if on road side it’s pretty noisy
Leisure Family
10/10
Exceptional
02 Jul 2024
Christine
Clean, well located , bus to airport right at corner
Leisure Family
8/10
Excellent
29 Jun 2024
Joseph
Quick stop before catching the ferry. About 20 minute walk from Ferry port.
Leisure Family
10/10
Exceptional
29 May 2024
CRAIG
Excellent , value-for-money hotel in the centre of Heraklion close to restaurants and food stalls .10-15 -minute walk from the waterfront .The bus to the airport passes on the other side of the road .As the hotel is on a main road it can be a little noisy but no problem with wax earplugs .The breakfasts -included in the price- were fine, and the staff on the front desk were friendly and helpful .I'd happily stay there again .
Leisure Self
6/10
Pleasant
12 May 2024
Jeffrey
The bathroom was tiny and the shower curtain did not stop the water from running to the bathroom floor.
Leisure Partner
10/10
Exceptional
27 Apr 2024
Bequie
Beautiful hotels and views and the team was very welcoming. Great breakfast too
10/10
Exceptional
23 Apr 2024
Emily
The staff are awesome.
When I come to Heraklion I never stay anywhere else!
Leisure Family
8/10
Excellent
22 Apr 2024
Emma
Staff were incredibly kind! We showed up early around 11am & our room was already ready which was so nice after flying in from Athens that morning. The free breakfast was decent & I had no issues checking out early. My only complaint is they gave us a sheet but no actual blankets so it was a bit cold at night. Also, no laundry facilities as stated on the page.
Leisure Partner
10/10
Exceptional
17 Apr 2024
Emily
Staff are awesome!! Very welcoming.
Leisure Family
6/10
Pleasant
22 Jul 2023
Janice
Good Location a little different but a bed is a bed
Leisure Self
10/10
Exceptional
19 Jun 2023
Antonio
Great location very affordable staff amazing and safe
Friends_and_family Family
10/10
Exceptional
18 Jun 2023
Irene
Hotel was clean and good for a big family like ours 3 kids and two adults. Staff was very helpful and what we needed we got help with.
Leisure Family_with_children
10/10
Exceptional
29 May 2023
Lukas
Great location
10/10
Exceptional
03 May 2023
Emily
I will never stay anywhere else.
The staff are wonderful caring people.
Leisure Family
10/10
Exceptional
26 Feb 2023
Emily
The staff is AWESOME!!
This is the second time we have stayed here and will be back!
Thank you for everything and taking great care of my dad.
Leisure Family
8/10
Excellent
23 Aug 2022
Olga
Breakfast was good and staff was super friendly and helpful.
Leisure Family
4/10
Poor
25 May 2022
olufunke
Bathrooms and bedding not so good
Friends_and_family Family
10/10
Exceptional
24 Jan 2022
Verified traveler

Pleasant surprise

Staff friendly. The breakfast was an unexpected surprise, superior to many large, well known hotels.
Self
6/10
Pleasant
27 Oct 2020
Fiona

Average stay

Very basic, average hotel. Built up surroundings, no views.
Friends_and_family Family
8/10
Excellent
03 Oct 2019
Brenda

Brenda

Sadly only for one night! Will stay longer next time
Partner
8/10
Excellent
27 Sep 2019
Verified traveler
The Hotel was very near to town down and to the ferries. The breakfast was good, the room was clean..
Leisure Partner
6/10
Pleasant
14 Sep 2019
Verified traveler
When requesting assistance to book a rental car, a staff person obviously took a gratuity from an agency, which delivered a car and demanded cash for the total one week rental. To give credit, the first car was toosmall for 3 large adults with large luggage, and a larger car was located in less than 2 hours, but I have never before rented a car with a demand for cash, an no facility to record eligible drivers licences and credit cards. In a previous trip, the hotel performed properly.
I have rented more than 300 cars, but only a few in Greece!
This was inconvenient and a great disappointment!
Keith Ritchie
Leisure Family
8/10
Excellent
09 Sep 2019
Joyce
Perfect for what it is , very good location
Friends_and_family Family
8/10
Excellent
05 Sep 2019
Mariana
We found this hotel to be the closest to the old and modern town at the same time. Perfect for our trip.
It didn't have an own parking lot but an agreement with one next door.
Staff was very helpful and friendly. We were there an hour earlier for our check-in, they had the room ready in less than ten minutes. Record time check out.
Highly recommended!
Business_and_leisure Partner
10/10
Exceptional
01 Sep 2019
Dorcas

Traveling Greece

Simple breakfast but very good. Very convenient for transportation and town center. Area fairly quiet. Front desk staff very pleasant and helpful in answering our questions. Able to accommodate an additional night stay.
Partner
6/10
Pleasant
25 Aug 2019
Verified traveler
When we checked in, we were told they had a problem with the pipes and the water would be shut off for an hour while they fixed it. Four hours later, it was finally back on. During this time, we called the reception desk and visited it in person only to be told they weren't sure how long it would be as they didn't actually know what the problem was.
It was the middle of summer, 35 degrees, and no effort was made by then to provide bottled water to drink, or provide alternatives for the toilet during this time. The whole situation was handled very poorly and made for a horrible start to our stay here.

The room wasn't serviced throughout our stay, which was odd as it is not a self contained apartment building and the included breakfast was of a very poor standard.
Leisure Family
8/10
Excellent
05 Aug 2019
Verified traveler

Ok for a quick stay

The hotel is quite old and it is facing a busy street. We just stayed one night before heading to Chania. We were picking up the rental car in the airport and there is the direct bus on the main entrance of the hotel, so that’s super good. Also the room was clean and breakfast was having a good variety of stuff. Also, staff is super friendly and helpful. I would recommend if you need it for a short stay.
Partner
8/10
Excellent
08 Jul 2019
Mario

Good hotel for a short stay.

It was a one night last minute booking for a family of 5. Room perfect for 1 night. Very close to the night action on Heraklion.
Family
10/10
Exceptional
08 Jun 2019
Verified traveler
The manager Nick was incredibly friendly, knowledgeable and efficient
Leisure Family
8/10
Excellent
31 Oct 2018
Andy
The room is very small, almost hard to walk around, but there's a nice, spacious balcony that opens up to the street. Housecleaning in the morning is very noisy, you can hear furniture being moved above the other floors, and it's also noisy from the street below. The location is good, the staff is friendly. Close to main streets in the city and to many restaurants that stay open late. For the price, it's a good deal for the location and friendliness of the staff.
8/10
Excellent
15 Sep 2018
Karen

A good base for exploring the town

The room was noisy at night - but most Heraklion rooms are, due to a lot of street noise. The breakfast is good and it is worth getting a deal that includes it.
The area is not scenic but is in a very practical location with good ordinary shops and cafes nearby. This is a very convenient hotel for getting around Heraklion by foot.
8/10
Excellent
28 Aug 2018
Julie

average -- ok for the price

The room was average size, but well kept. the cleanliness was fine not the cleanest but not dirty either. The only negative is the surroundings- on a busy street that gets a bit loud.
Partner
10/10
Exceptional
19 Jun 2018
Verified traveler
Staff were very helpful and friendly particularly as there was a taxi strike
10/10
Exceptional
19 Jun 2018
Keith
Service was great, location was good but beds were a bit hard. Enjoyed the breakfast.
Family
8/10
Excellent
22 Apr 2018
Verified traveler

Wonderful

Very good experience I have had. Every thing was perfect. I want to back as I can
10/10
Exceptional
05 Apr 2018
Verified traveler

Really nice hotel in an awesome location

Iraklion Hotel is a great option in Heraklion. It's nice and clean. Our room was very comfortable, spacious and clean and it's recently renovated. Walking around from there is great and it's a few minute walk from the harbor. Breakfast is nice. I'd love to stay there again.
6/10
Pleasant
06 Dec 2017
Verified traveler

Let down by taxi service

The hotel staff are friendly and helpful and pleasant. The wifi service was variable but usually slow and not good enough for video calls home. The bed was slightly hard but I got used to it eventually. My big disappointment was the taxi service I booked through the hotel for my return trip to the airport. The woman driver was a bit of a fraud - I was told on booking that it would cost me €13 but she charged €17, no valid reason given. I know she overcharged because it cost me less from the airport to the hotel and thats usually more expensive and I had more luggage and arrived late at night. I feel let down because I made the booking through the hotel and feel they should be using taxi drivers we can trust or not offer the taxi booking service at all.
8/10
Excellent
10 Nov 2017
David
Comfortable and convenient. Very friendly and welcoming staff.
Partner
10/10
Exceptional
02 Nov 2017
MR JEAN PAUL

Good location and spacious room.

Welcoming, comfortable, clean, central hotel.
8/10
Excellent
18 Oct 2017
Anne

Hotel central for sightseeing and buses.

Courteous,kind and helpful staff who couldn't do enough for you.The room was adequate for a short stay.We had a room overlooking a busy road which made for a noisy time when out on the balcony.Lion square and the walls were all within walking distance,as were the archaeological museum,history museum and fortress.Some excellent eating places around Lion Square and the buzz of the place was amazing.
2/10
Poor
13 Oct 2017
steve

Stay away from this hotel if you want to sleep!

Noisy street even in the back, air con did not work .... could not sleep all night
10/10
Exceptional
06 Oct 2017
Verified traveler

Good value clean central

Good value central clean twenty minute walk from port friendly staff eateries close by
6/10
Pleasant
01 Oct 2017
John

Modest hotel near centre

The hotel is a 15 minute walk from the central square of Heraklion, on a busy street. The rooms are modest, but the fixtures and A/C are relatively new and work well. The breakfast was good, and the personnel friendly and helpful. The wifi was very erratic in our room, virtually useless, but worked well in the lobby. For the price I paid, it was good value.
6/10
Pleasant
17 Sep 2017
Amanda

Nice staff but rather ordinary

The hotel staff were very friendly and helpful. The hotel is old and although clean it is basic. Not in a great part of the city for walking around by yourself at night. But not far into the main part of town, so that was good.
8/10
Excellent
04 Sep 2017
Verified traveler

You get what you pay for

I spent only one night at the iraklion hotel as I arrived late on the ferry. The hotel is 25mins walk from the port but only 5mins walk from the main pedestrian area with lots of restaurants and cafes. The hotel is old and basic but clean and the staff is very friendly: I was checked in in less than a minute which was amazing! I managed to sleep relatively well despite the inexistant sound proofing. I'd use again for one night if need be.
2/10
Poor
04 Sep 2017
Ray

Want a refund

Paid more for a room wth 2 beds but received one double bed room. Also paid for a room with air con but air did not work. Asked to move to another room but was told that hotel was full.
It was very hot and noisy from street noise ... we did not sleep all night.
I WOULD LIKE A FULL REFUND OF MY PAYMENT.
6/10
Pleasant
27 Aug 2017
Fiona
Small room, uncomfortable bed, flat as a pancake pillow! Noisy air conditioning outside. Very disappointing. Lovely friendly welcoming staff, central and only had to stay one night.
Partner
8/10
Excellent
10 Aug 2017
Manolis

Moderate stay

I found it difficult to sleep in these beds.
Very narrow rooms.
Helpful staff.
Close to the city's commercial center.
Partner
6/10
Pleasant
05 Aug 2017
george

Comfortable

Happy with the accommodation and the staff were very helpful
8/10
Excellent
24 Jul 2017
Mads

Great location

Extremely helpful staff. Great love action for getting around the city and Amoudara to the beaches.
10/10
Exceptional
12 Jul 2017
Peter

Great Location/Wonderful Staff

Centrally located with an attentive and helpful staff this hotel is an excellent base for exploring Heraklion.
6/10
Pleasant
05 Jul 2017
Georgia
You get what you pay for. The beds were hard, the pillows were flat, the rooms are out dated, the service was mediocre
Family
8/10
Excellent
02 Jul 2017
Deborah

Ok for a one night stay before catching the ferry

The street the hotel is on and the hotel itself isn't the \"prettiest\"--we were a bit wary at first. It's also in a pretty congested area w small streets. We were only there for one night, to catch the ferry the next morning. The room was satisfactory for one night, but def not what we expected from pictures.
Just a 5 min walk away however, was the Heraklion/ Lion square (?) w lovely shops and stores and many restos. So that's where we spent our evening --walking around and grabbing a bite to eat before heading back to the hotel.
Partner
10/10
Exceptional
25 Jun 2017
judith

It was great, right in the centre of the city

It was very clean, great location, a good place to stay for a day in the city, before a flight home.
10/10
Exceptional
05 Jun 2017
HollaSlab

Excellent staff

The staff at this hotel were always around so it was easy to check in and check out. They gave good advice and were very helpful, and ordered a taxi for us that arrived promptly. We had a nice, big breakfast that was delicious. Our room was clean and comfortable. I would recommend this hotel.
8/10
Excellent
18 May 2017
Verified traveler

Great city location and hospitality

Right in the city so could walk everywhere - front desk staff were excellent! Room was fine and enjoyed the breakfasts. Would definately stay here again. 12- 15 euro taxi ride from airport.
10/10
Exceptional
30 Apr 2017
Verified traveler

unexpected surprise

We very much enjoyed our week-long stay in this very nice hotel. It is centrally located in a vivacious neighborhood in the heart of Heraklion, just a few minutes walk to the museums, restaurants, plazas, waterfront and other interesting neighborhoods. The hotel staff was professional, helpful, genuinely friendly and made us feel welcome. Our room was comfortable, very clean, with nice beds and a balcony with a pleasant view of the neighborhood. The hotel's location and advice of staff helped us get immersed in the everyday life of Heraklion as well as enjoy the tourist attractions. We highly recommend this hotel.
Partner
10/10
Exceptional
30 Nov 2016
Mary

Nice hotel in the centre of town

I would highly recommend this hotel to travellers. I stayed here for 10 nights and was very happy with the hotel. It was clean and well looked after, with a good breakfast, and there is a lift. The staff are outstanding, so kind and helpful and always cheerful. They happily helped me with every query. The position is so good too, right in the heart of the town and only a short walk to the sea. There are lots of places to eat just a short stroll away. If I go back to Iraklion, I will certainly stay at this hotel again, and will recommend it to friends.
10/10
Exceptional
28 Nov 2016
Susan

Great hotel in Crete- Iraklion

I had a great stay at Iraklion. Nikos and staff went out of their way to be helpful. Hotel waseverything I could have asked for and great value and location. I thouroughly recommend this Hotel, Thank you Nikos and staff,
Susan
10/10
Exceptional
26 Oct 2016
Elena

Best hotel, dont think twice

Amazing hotel. stayed for 2 nights with bf. great stuff, clean room, the hotel designed cool. The location is the best. good breakfast. will recomend!
Partner
8/10
Excellent
11 Oct 2016
Verified traveler

Nice location. Good restaurents nearby.

Walking distance to the bus station and museum. Helpful hotel staff.
4/10
Poor
29 Sep 2016
Guillaume

Probably better options elsewhere

-First look: urine in the toilet, no toilet paper, badly folded towels, shower has no curtains.
-Second look: sheets smell humidity but clean, bed is ok even though you can feel the springs of the mattress.
-Easy to find a free parking in the streets nearby.
Partner
4/10
Poor
10 Sep 2016
Verified traveler

Disabled unfriendly

We stated on the booking form that we would be coming with a wheelchair, but there is no disabled facility at all, with even the bathroom having a large step up to it in our small, very noisy, next to the road room. Luckily, we could walk some steps but even so had to leave the hotel after two days of an eight night pre-paid booking. It made no sense for them to accept our booking when we made it clear what our circumstances were. We did not ask for a refund because we should have researched more thoroughly ourselves.

The room itself was dark (no central light) and there was hardly any room to move as the bed nearly filled the space. The bathroom was large and functional, but the toilet seat didn't fit and had sharp edges. The cleanliness was reasonable in the main living space of the room, but the corners and edges were not clean. Air-conditioning was noisy, but not as noisy as the road and hotel! Fine for people who are not disabled looking for a cheap hotel in the very centre of Heraklion, and who don't mind a frayed-at-the-edges feel. The staff were pleasant.

8/10
Excellent
18 Jul 2016
Louis

VERY CONVENIENT LOCATION

Walking distance to shopping area, many restaurants and to History Museum. Good value.
10/10
Exceptional
14 Jul 2016
Dustin

Great value, great location.

I really enjoyed my stay at Iraklion hotel. The staff was very helpful, polite, friendly and had great recommendations for restaurants and local information. The room was comfortable. The breakfast was nice. This hotel was a great value with great staff and a location you can't beat. The bus stop for Knossos and the airport is across the street. Lots of choices for bars, bakeries, supermarket coffee shops and all sorts of other shops within two blocks. The venetian port, lions square are a short walk away. I would certainly stay the next time I come to Iraklio.
Family
8/10
Excellent
10 Jul 2016
Verified traveler

Nice hotel walking distance .

Walking distance to everything in town. Easy bus or taxi to Knosos. Beach access by car or taxi or bus. Beaches are decent and cheap. Heraklion is not as touristy as Santorini, which is a big benifit. Less crowds, less expensive, more laid back.
10/10
Exceptional
20 Jun 2016
Morgan

Excellent Place

I booked this place for myself and 2 friends during a cross Greece month long tour. I had no idea it was this nice and was incredibly pleasantly surprised. When getting off the ferry we chose to walk to the hotel, it is quite doable if you weren't as exhausted and cranky as we were. I didn't realize that this was so close to the tourist area of restaurants and shops until the next day when we actually started exploring and it was a very lovey surprise. The concierge service was lovely and they helped as plan multiple excursions, to Knossos, to wineries, and made excellent suggestions. We also had a surprise ocean view. Would definitely book again.
Family
8/10
Excellent
22 May 2016
M

Nice hotel in good location

We only stayed there one night, but were very pleased with the hotel. The room was clean and had a nice little balcony. It was a short walk to the main area where there was shopping and restaurants. It was about a 20 min walk to the bus station and a few more minutes to the ferry port. Very easy to find. The area felt safe, as well. The breakfast was also very good.
8/10
Excellent
20 May 2016
igor
Close to the center. Noisy neibourhood. Good value. Good breakfast. Works well for short stay just after or before the flight from Heraklion. 17 min to/from Airport on the city bus that stops just across the street!
8/10
Excellent
03 Apr 2016
Lucille

Better than expected!

Incredibly friendly staff. Very willing to help find things to do. Easy walk to many restaurants, though one of the bus stations was a bit of a hike, and the port was a far walk with a heavy suitcase. Only cost 15eu for a cab from airport. A good base for exploring nearby areas like Knossos and even a day trip to Phaestos across the island. Breakfast was the same every day, but a good variety.
Family
10/10
Exceptional
31 Mar 2016
Janet

All good! !

Lovely friendly staff. Great stay overall.
Family
8/10
Excellent
19 Nov 2015
Ron

Location, Facilities & Service

Great surprise. We had been told that Heraklion wasn't really worth a visit, but as our ferry left mid morning, we stayed for just one night to avoid any morning traffic hassle.
However, Heraklion was certainly worth a visit of more than one day; the hotel was excellent, great staff - very friendly, professional and helpful. The hotel location was only about 300 metres to the buzzing old city of Heraklion & took us only 5-6 minutes to drive to the ferry terminal in the morning. We will be back to visit Heraklion and will be staying at the Iraklion. Thankyou for a great, if brief stay.
Partner
8/10
Excellent
12 Oct 2015
Kypros
The overall experience was good. Nice clean hotel that is in the center of the city.
6/10
Pleasant
05 Oct 2015
Verified traveler

solo traveler

Nice hotel, small room,close to shops,bars,restaurants
8/10
Excellent
05 Oct 2015
Jen

Close to Lion Square

Convenient location, only 5 minutes to Lion Sqaure where all the shops and restaurants are; and 20 minutes walk to the Old Port and Ferry.

The staff is extremely helpful, provided me with a map upon arrival and explained to me where to go to the different places. The complimentary breakfast was great!

The room itself is average standard, has a little balcony attached. The only downside is that it gets too noisy at night as my room was facing the street side. You can hear people screaming and motorbike sounds.
8/10
Excellent
02 Oct 2015
Valerie

A good base for touring Heraklion and environs.

The hotel offers a good base for visiting Heraklion and the surrounding area. The staff are knowledgeable and kind. The rooms are very clean.
8/10
Excellent
14 Sep 2015
Eleanor

Great value for money

Overall great value if you are looking for affordable hotels. The hotel is conveniently located in the city center. Overnight parking available right next to the hotel for five euros if you are a guest of the hotel. Room and room were small. Breakfast was includeded. Simple, but delicious. If you are active during the day and looking for a place to sleep comfortably, I highly recommend this hotel.
Partner
8/10
Excellent
08 Sep 2015
Eileen

Does the basics very well

This was a very quick stay as I was arriving at @ 4am following an extremely late flight and leaving at midday. The hotel is basic but does the basics well. What were important to me were comfort, convenience and cleanliness and these were all very satisfactory. The bed was very comfortable, all the linen and towels were clean and fresh, the aircon worked as did the plumbing so I was perfectly happy. A buffet breakfast was included in the price, of which you could have as much or as little as you liked. Again, this was basic but good quality and had a variety of options which could suit most needs. The person on reception who greeted me had me in my room very quickly and was there also to check me out. Friendly and professional. Probably some of the decor could be updated but that for me was minor and otherwise the hotel did it's job very well.
8/10
Excellent
06 Sep 2015
Verified traveler

Good family room

We just stayed one night and were given a great family room with a double and 2 single beds in an L-shape, so the kids could go to sleep easily before us. The hotel staff were helpful.
8/10
Excellent
03 Sep 2015
robert

Highly recommended hotel for value and location.

We stayed twice in August. Very clean hotel, excellent location near the centre and good restaurants. Helpful front desk staff always made us welcome, booked cabs, made phone calls and recommended where to eat and visit. Rooms at the back are quieter but they are well sealed and have good aircon so it's not an issue, we always slept well. A room with a shower screen is better as the typical small Greek bathroom gets wet with the hand held shower head and no screen or curtain. Prices vary on the hotel sites but you if can find this discounted it is a bargain. Retail price is still good value. Wifi is good. Bed was very comfortable in both rooms.
Partner
8/10
Excellent
17 Aug 2015
Verified traveler

Comfortable

Nice hotel in a good location: about 5 mins walk to the centre of town and a few more mins to the archaelogical museum (which is a must-see). 10-15 min stroll down to the waterfront through the main shopping area. Friendly enough front desk staff. Room clean and comfortable, but small. Continental breakfast served 7-10. Would happily stay here again.
Partner
8/10
Excellent
06 Aug 2015
Brett

Nice hotel

Very roomy rooms with everything you need, big balcony
Partner
8/10
Excellent
04 Aug 2015
Verified traveler

Great location. close to city center

Our ferry arrived late so checked in around 8pm. The staff told us there's no more room for us but have us a key to another which was strange. He was not friendly at all. The was nice and clean. The morning staff was great. He greet us abs recommended a couple beaches for us and show us how to get there. Overall, location was very close to city center. pretty much walk everywhere.

Location & surroundings

Iraklion
Kalokairinou Avenue, 128, Heraklion, Greece

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Iraklion

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