Name: Ethereal White Resort
Address: Apokoronou, Heraklion, 71202, GR

10/10

Exceptional

25 Jul 2026

Kenneth William

Staff were very friendly and helpful. A good central location to explore Heraklion, and the facilities were good for a city centre hotel.

10/10

Exceptional

20 Jul 2026

Davin

I had a wonderful experience. The room was very comfortable, the staff was very friendly and the location was very convenient.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Michael

Beautiful room with private dunk pool to escape the heat- although the rooftop pool and bar are also fantastic with wonderful views of the water. Great location near old city center and sights. Very helpful staff- we were able to check out but also use the facilities all afternoon before heading to late night flight. Fantastic breakfast included with fresh fruit and plenty of options. Highly recommend to anyone in Heraklion area.

Partner

10/10

Exceptional

07 Jul 2026

Richendra

The spa was excellent. Loved using the pool and jacuzzi (no extra charge). The breakfast was also excellent and included a wonderful fresh made buffet spread and made to order food. The room was nice and the staff pleasant. The rooftop bar had nice views.
Parking was the only tricky thing - very limited & first come first serve.

Self

10/10

Exceptional

01 Jul 2026

Gillian

Excellent hotel. Staff were very helpful and so friendly. Great location. Roof top pool and bar were a particular highlight. My partner loved the breakfast and the options of from ordering the À la carte options. Rooms were of a high standard and comfy bed. Would recommend staying here

Partner

10/10

Exceptional

01 Jul 2026

Cassandra

Had a great stay for 1 night. Very clean and staff were really helpful. Great fast was excellent and they were very accommodating for gluten free. Thank you!

10/10

Exceptional

25 Jun 2026

aadila

Lovely place , very central

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Zuhura

Clean room. Convenient at city center

Self

8/10

Excellent

21 Jun 2026

keith

the staff were incredibly friendly and helpful but stretched a little thin. one poor girl was handling the reateraunt, the lobby bar and upstairs bar. we called room service on 3 occasions and no answer. otherwise we really enjoyed our stay and would select this hotel again

Partner

10/10

Exceptional

10 Jun 2026

Angela

Located a mere 5 min walk from old town, this resort does not disappoint! Parking is included as well as an amazing buffet breakfast which includes many à la carte items. The pool is a definite bonus for a break after a long day of sightseeing. Front desk staff are amazing! This a great place to stay in Heraklion!!

Partner

10/10

Exceptional

10 Jun 2026

FABIOLA

Everything about this hotel was amazing. Location, food, service and especially the staff. Definitely recommend staying here

10/10

Exceptional

26 May 2026

Emerson

Great hotel for a stay in Heraklion situated the the perfect location for a visit to the city as well as day trips outside.

More than anything, the staff at this hotel are fantastic! Helpful and friendly.

Partner

8/10

Excellent

25 May 2026

Gregg

The Ethereal White Resort was a refreshing oasis in a somewhat dingy neighborhood that was adorned with graffiti (which is unfortunately a \"thing\" in most large Greek cities we visited). The marble floors gleamed. The air conditioning worked well. The underutilized gym had excellent equipment, though it could have used a stationery bike and some full-length yoga mats. The basement pool was a surprise and there was also a hot tub that wasn't as warm as others I've used. The rooftop pool was small and unheated. The breakfast offered several options from the cook, including a great smoked salmon avocado toast. The room shower worked well but consistently leaked outside despite our best efforts. Lastly, a group of inconsiderate touring athletes from an American university had loud room parties till well after midnight. Though not directly the hotel's fault, they should have intervened.

8/10

Excellent

25 May 2026

Tyler

The property is cool/unique but located in a rough area. It is a short walk to the center of town. The hotel breakfast provided a lot of options but wasn’t very good quality, pancakes were rock hard, omelette included ingredients that was not listed etc. The front desk staff were very friendly and helpful. The weather wasn’t great for our stay, so we weren’t able to use the pool much, the top floor bar was closed all Saturday.

Partner

10/10

Exceptional

17 May 2026

Sumeetu

Good hotel, very clean. Area around it had a bit of graffiti, but I found that all over Greece. Newer hotel and very modern. Breakfast was good with lots of veg choices too. Very close and walkable to all the old town sites and shopping. Parking was tight and first come first serve basis, but the public parking garage was close by

Partner

10/10

Exceptional

16 May 2026

David

I never write reviews, but I really had to write this one.

Because the physical appearance of the hotel was nice and fancy and everything, sure, but it is really the service that makes this a five star hotel.

I had a day-long bout of food poisoning (from a nearby restaurant, definitely not the hotel) while I was staying there, and the whole staff went way way above and beyond in taking care of me, especially the head manager. They were also very helpful with regard to all my other needs and questions the rest of the time I was there.

This is THE hotel to stay at in Crete if you want five star treatment.

Partner

10/10

Exceptional

11 May 2026

Svetlana

This is a gem in the central Heraklion! Hotel itself is amazing with all the latest mod cons. We had a room with a pool in the room - the water was perfectly heated so we could enjoy it despite cool weather. The spa area is lovely and relaxing. It is not only the hotel that made the lasting impression - all the staff were amazing, tentative, helpful. You could say - it is their job, here however they go above and beyond! The hospitality is just amazing. THANK YOU Maria and Theodore for amazing hotel and stay!

Partner

10/10

Exceptional

09 May 2026

keith

Ultra modern and stylish hotel close to the Central Market shopping district. An excellent massage can be had at the onsite spa, and the rooftop bar offers drinks and/or dinner beside the pool. The breakfast buffet is also better than average, although made-to-order options are also available.

10/10

Exceptional

08 May 2026

Mikhail

Excellent hotel hidden between old buildings and small streets. You drive up to a beautiful hotel with parking! We were always greeted with warm smiles and kindness. We received a free upgrade and a welcome drink with dessert in the room. Everything is brand new, clean, smells great and feels like luxury. They have a wonderful spa with a pool, jacuzzi and sauna. On the rooftop you can enjoy the outdoor pool and a sunset dinner. Breakfast is exceptional and made to order! I have to mention the wonderful manager, Denia! She was always making sure staff was on point. Can't wait to visit again!

Partner

10/10

Exceptional

30 Oct 2025

Corey

Great location near the core of the old city. Easy walk to the shops and restaurants. Parking while limited was super convenient and close. Clean and modern room. The only observation with the room was there was limited space to lay our suitcases for easy access but in reality, not a big issue.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Jade

Amazing service and beautiful rooms. They are so new and clean. I would highly recommend. The breakfast buffet is really wonderful as well.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Reuben

We enjoyed the style of the property . The location with a view to the sea and city at the same time. Excellent Food. Will be back!

Leisure Partner

10/10

Exceptional

13 Oct 2025

charles

On a quick visit to Crete we stayed here and enjoyed the property. The hotel and rooms were spotless. Breakfast has good warm and cold options with fresh fruit and cafe quality coffee options. Its located very close to the city center of Heraklion, very easy walking to shopping and dining options. The view from our balcony was not great, but we were doing more exploring than sitting in the room. The neighborhood might appear to have some run down areas, but it felt really safe. Would highly recommend this property.

Leisure Friends

10/10

Exceptional

07 Oct 2025

Ammar

Very clean hotel

Leisure Family

10/10

Exceptional

29 Sep 2025

Leigh

What a beautiful hotel just minutes from the port and the central area. We easily walked over from the ferry, and it was simple to launch explorations of the city and its surrounding areas from this location. The staff are very attentive, and the drinks at the bar after a day of touring are well prepared. We also enjoyed a treatment at the spa, which was a perfect conclusion to our 15-day tour of Greece. Recommend if you are coming to Heraklion!

Leisure Family

10/10

Exceptional

16 Jul 2025

Elizabeth

Amazing hotel! Front desk, spa staff & lobby bartender were so nice and helpful! Rooms are amazing with balconies, fridge, and iPad controlled. Bellhop came outside and helped with parking right across the street & our luggage! They even have a pillow menu! Best part were the reasonable prices of the spa services (best massage ever) especially for the 5 star quality amenities - sauna, pools, jacuzzi, manicures etc. 5 minute walk to Lions Square for shopping & restaurants although the bar onsite in the lobby & on the roof are full service. The rooftop patio & pool are incredible. & the onsite gym. This place is amazing . King beds were separated ahead of time at our request. We will definitely return!

Leisure Family

10/10

Exceptional

07 Jul 2025

Christopher

The spa, pool, & staff were all incredible

Leisure Partner

10/10

Exceptional

05 Oct 2024

Krystal

Amazing, immaculate resort very close to the center of town. You might not get much of a view but everything else makes up for it.

Leisure

6/10

Pleasant

11 Mar 2024

Angela

I booked this hotel because it has both indoor pool and outdoor pool - however, the outdoor pool was closed (not noted in the add) and the indoor pool is available for 1hour each day and must be booked in advance, otherwise it’s pay by the hour because it’s part of the spa - also not noted in the add.
The balcony was there but had a view of a brick wall.
On the up side, the staff were really helpful and courteous and the luggage storage was useful. All in all not worthy the price I paid at all.

Leisure Self

10/10

Exceptional

05 Dec 2023

Mantis

Great Staff at the Ethereal

Nice new hotel in a great location in Heraklion. What stands out is the staff - they were all so friendly and professional. Thanks guys - I know your job is tough!

Partner

10/10

Exceptional

10 Jul 2026

Muriella

Je recommande++ . En plus à l'accueil il y a une hôtesse qui parle français 👍

Partner

10/10

Exceptional

06 Jun 2026

Jean

Excellente situation dans Heraklion,permettant de visiter facilement toute la villePersonnel attentionné aussi bien à l'accueil qu'au restaurant.Ce restaurant,sur le toit,était malheureusement un peut venteux en cette fin mai 2026.Il est difficile d'assimiler le fonctionnement du système d'interrupteurs de la chambre.La salle de bains exigue,gagnerait à pouvoir se fermer.

Partner

10/10

Exceptional

25 May 2026

Tadesse

Ich hatte ein wunderschönes langes Wochenende im Hotel. Alles war sehr sauber und gepflegt. Das Essen war mega gut und das Personal war immer freundlich, hilfsbereit und sehr nett. Ich war etwas zu früh zum Check-in da, aber das war überhaupt kein Problem. Ich durfte in der Bar warten und bekam sogar ein Getränk vom Hotel offeriert – das fand ich eine sehr schöne und aufmerksame Geste. Ich habe mich die ganze Zeit sehr wohlgefühlt und kann dieses Hotel nur weiterempfehlen. Vielen Dank für den tollen Aufenthalt!

Self

10/10

Exceptional

07 Apr 2026

Hans

Det var stengt for sesongen skulle åpne neste uke

10/10

Exceptional

06 Apr 2026

Hans Olav

Utendørsbassenget var ikke åpnet for sesongen.

10/10

Exceptional

13 Oct 2025

Ann-Kristin

We went to a one week trip to Heraklion and found via Expedia this nice hotel. It is directly located in the city center. Shops, nice restaurants and nice and interesting places to visit like the H
Harbour are very close by in 5 to 10 min walk distance.
The staff is very nice and always happy to help to give advice when and where to go.
The rooms have a nice modern styling and are very clean and well maintained. Our room had also a nice balcony, with chairs and a table.
The hotel does also have a spa area with a swimming pool downstairs for which a reservation is necessary. There is no reservation fee for guests. We thought it is a good idea, that a reservation needs to be done, so the experience is nicer, because there is no risk, that the area might be overcrowded. An additional nice Pool is on the roof top with the roof top bar right next located to it. The roof top pool does not need a reservation.
In summary, we really enjoyed staying at this hotel and will for sure come back for another stay in the future to visit Heraklion again.

Leisure Family

10/10

Exceptional

10 Oct 2025

Dinh Lôc Samuel

Tout le monde était si gentil . Merci au personnel . Les chambres sont spacieuses et confortable !

Leisure Partner

10/10

Exceptional

06 Oct 2025

Blanche

Je recommande !

Très bon accueil. Très bon séjour. Même si l’environnement ne donne pas bonne impression au premier abord. L’hôtel est top et se rattrape largement avec ces belles prestations… vraiment nickel ! Accessible à tous a pied. Et en même temps c’est un hôtel en plein centre avec des immeubles autour mais ça ne nous a pas dérangé dans la mesure où c’était très calme. Je le recommande, il vaut la peine. Le personnel est vraiment gentil… tous !

Partner

10/10

Exceptional

22 Sep 2025

Haddil

Great hotel with such a nice team. Always helpful and friendly!
The location is super central in Heraklion and near most cafes and restaurants. The area looks a bit rundown, but it has its charm.
Rooftop is amazing with the pool and bar.

Partner

10/10

Exceptional

06 Sep 2025

Sebastian

Det hele var bare fremragende, og en ekstra stjerne skal gå til sky baren, receptionen og spaens service personale.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Robert

Tres bien situé, personnel accueillant et offre beaucoup d’attention

10/10

Exceptional

19 Sep 2024

Lutz

Ich halte mich mit Superlativen eher zurück, aber das Hotel ist sensationell. Als so genanntes Smart Hotel ist es super modern eingerichtet und technisch auf neuestem Stand.

Das Personal ist ausnahmslos, von der Reinigungskraft bis zum Hotel Manager, höflich, zuvorkommend, hilfsbereit und gut gelaunt.

Vom Empfang bis zur Abreise fühlten wir uns gut aufgehoben, jeder Wunsch wurde uns von den Augen abgelesen und erfüllt.

Ein besonderer Gruß geht raus an Konstantina und den Hotelmanager, die durch Engagement, Freundlichkeit und Hilfsbereitschaft besonders auffielen.

Bis bald 302

Leisure Partner

10/10

Exceptional

17 Sep 2024

Christelle

Hôtel super. Bien situé. Au centre d heraklion mais au calme . Gentillesse du personnel. Bon petit déjeuner

Business_and_leisure Partner

8/10

Excellent

15 Aug 2024

joseph

Plus ou moins bon séjour mais le nettoyage de la chambre est très médiocre

Self

10/10

Exceptional

22 Sep 2023

Aziz

The hotel deserves each of its five stars! The staff is incredibly friendly, professional, and helpful. Aspa, the manager, does everything possible to make the guest feel at home. And I can say the same of every person working there. Thank you all for a wonderful stay. I will definitely come back !

Leisure Self

10/10

Exceptional

24 Aug 2023

Auriane

great hotel, the hotel is amazing, very classy and exactly like the pictures. In addition, the staff was very courteous, caring and smiling. Nothing negative to say, I'm positively surprised !

Leisure Friends

2/10

Poor

01 Aug 2023

Christopher

Hotel hatte zur gebuchten Zeit nicht eröffnet. Alternativ Hotel war nett aber hatte bei 40 grad keinen Pool