Palm Galleria Resort

Thailand , Khao Lak and Phang Nga
Takua Pa, 139 Moo 2 Khuekkak, 139
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50 reviews shown

8/10

Excellent

04 Apr 2025

Chloe

We had a pleasant stay, it is walkable to a lovely beach.
The bathrooms could do with a little updating but the shower was nice.
Staff we're friendly.
Biggest disadvantage was the fact you had to spend 300 thai bhat one way to get into khao lak its definitely not walkable. On the plus side it was lovely quiet resort with nice food.

Leisure Family_with_children

8/10

Excellent

24 Jan 2025

Verified traveler

Nice resort in Khao Lak

Nice quality, slightly older resort, with large pool, great food and good breakfast buffet. Quieter and slightly out of town and the main area, but only 200-400 baht for two people taxi ride to most places. Bike to the beach in 5 minutes. Customer service was super friendly and helpful. Room was fine, with ice cold AC

Friends_and_family Friends

8/10

Excellent

19 Jan 2025

Timothy H

Good hotel with good staff. Needs a little TLC but worth it compared to overpriced hotels in the area

Friends_and_family Friends

10/10

Exceptional

23 Jun 2024

Olivier

Surprising and delightful stay

Great place to stay at, really friendly and helpful staff.

Friends_and_family Friends

2/10

Poor

29 Jun 2019

Verified traveler

How can I make a comment,when I arrived the hotel was closed down.

Leisure Self

8/10

Excellent

17 Mar 2018

Rob

Established resort in quiet area.

It’s a nice place. No bungalows or high class stuff but friendly and has all facilities. Communication is a bit haphazard. Food is good, plenty of quality cooking. Generous buffet breakfast. I would have marked the resort excellent In all aspects except for (a) lack of English speaking staff on reception, (b) ours was the smallest room and lacked a table/chairs inside, (c) no facilities for yoga but plenty of garden space, (d) no afternoon tea (!). We liked it here and extended our two night stay to a further week.
Excellent value.

8/10

Excellent

10 Oct 2017

stevkel

Lovely staff great pool

We were there last week 3rd october for three nights as it was monsoons session restaurant was not fully equipped with the meals we wanted totally understand as staff were always there too help in any way they could

10/10

Exceptional

27 May 2017

Wayne

Good value

Very nice, clean place with helpful and friendly staff.

8/10

Excellent

03 Jan 2017

Axel

Good Value and Decent hotel

Good Value for money pleasant hotel and nice pool and hotel surroundings
Although near a beach if you need to go to the main part of Khoa Lak its a few miles away but there are enough nice restaurants and beaches nearby including coconut beach but would recommend hiring a motorbike which is only around \"200-250 baht (£5) a day
General Manager Wuthipong was extremely professional and helpful

Family

2/10

Poor

25 Dec 2016

Mex

Hotel staff did not speak english, or terrible. Motorbike is important thing, because hotel is lost behind field.. Beach near hotel, is untidy..

Family

6/10

Pleasant

01 Dec 2016

Verified traveler

Nice quiet clean place but the bed and shower facilities need improving. The shower is over a small bath and you need to take care getting out in case you trip.

6/10

Pleasant

03 Nov 2016

Anna

Would say it's ok. We've been there in rain season, so not even there but in whole Khao Lak was nothing really to do. Hotel is quite away from anything, maybe three restaurants near by and that's it, otherwise you need to get a taxi to Khao Lak which is around 10km away. Beach near the hotel was really dirty and unswimmible, but again it was raining few times a day. Rooms itself were clean but musty and with a bit of smell, but it's quite normal in Thailand, but they were spacious and with nice tarace. Housekeeping was doing a great job, every day cleaning was really detailed. The prosperity needs a little bit of renovation and care. Also checking in was a bit different then usuall, normally if you book with hotels.com you just need to give you're passport and it's all good, here we needed to sent the confirmation to reception as they didn't have it, so it took a little bit more time, but still without any problems.

Family

8/10

Excellent

14 Oct 2016

Bjorn

a great place to sleep with very nice staff

It's a nice resort next to the beach. The staff is very friendly.

Partner

6/10

Pleasant

18 Jan 2016

Verified traveler

Enjoyable Stay

An enjoyable stay at Palm Galleria. Staff were friendly and helpful. The room was spacious and clean. Breakfast although simple was more than enough. Beautiful pool! Short walk to the beach near the hotel and and you can use a bicycle (for free) to get to other beaches along the coast. Overall the hotel and grounds could do with general matinience and refurbishment would do the hotel a world of good.

6/10

Pleasant

28 Dec 2015

Suzy

Pleasant stay but it was expensive for what it was

Room was very large and could easily accommodate two adults and two children (ages 11 and 13). Cleaned very well each day. Pool was nice and easy 2 minute walk to beach. Nothing special and given price expected more. Staff were friendly. no issues really.

Family

6/10

Pleasant

01 May 2015

Fern

Nice hotel far away from town

Please be aware that there's no hot water in the shower and worst still the water comes out murky and yellow and with residue. Rooms with bugs n roaches but what do you expect when u are living in middle of where. Other than that this hotel is a nice stay

6/10

Pleasant

16 Nov 2014

Verified traveler

ห้องพักกว้างดี บรรยากาศเงียบสงบ เหมาะแก่การพักผ่อน

ห้องพักกว้างดี บรรยากาศเงียบสงบ พนักงานอธัยาศัยดี แต่ความสะอาดยังไม่ค่อยดีเท่าไร หมอนและผ้าห่มมีกลิ่นอับ อาหารเช้าน้อย ไม่ค่อยหลากหลาย และแอร์เสียงดังเป็นบางช่วง

8/10

Excellent

15 May 2014

Roger

affordable comfort with class

Friendly staff always willing to help, hotel quiet due to slow season but for price everything you want and need.

6/10

Pleasant

30 Apr 2014

Jim

Super cheap stay including breakfast

Reception area, and pool area are really nice looking.
Rooms are large, and tidy. Outside lighting poor, especially for rooms furthest from the pool.
The rooms look a little tired, although we saw some rooms being repainted.
Grounds seemed a little untidy, mowing only next to the footpaths (not the entire lawn). And the ponds looked dodgy.

2/10

Poor

06 Jan 2014

Verified traveler

run down hotel, staff doesn't care

Trash was left about the the grounds (old paint brushes, plastic bottles, broken dishes) sheets were never changed in the 4 days we were there. I broke a glass in the bathroom and it was never replaced but they tried to charge us for it anyway.O
Tne young woman who worked the front desk seemed to try to please the customer but the manager acted as if he could care less. When we complained to him about our room and stated that we were promised a view of the ocean but had a view of a run down cement block wall his reply was, \"you booked with Expedia didn't you?\" when we replied yes we did. He said, \"there is nothing we can do\"

It was a horrible experience from beginning to end!!

6/10

Pleasant

14 Apr 2013

DKK

Lots of wonderful geckos!

it was just ok. The hotel needs better maintenance though and breakfast was disappointing. Better upkeep would make a huge difference as the location was really great for us, it is more natural than other manicured places we stayed at, but it needs a bit of love!

6/10

Pleasant

03 Jan 2013

Verified traveler

Where are we?..

Internet was not included and was expensive, then the quality of the service was poor. It is a long way from everything, so unless your looking to get away from it all, I would have to say stay closer in.

Family

8/10

Excellent

12 Nov 2011

NikkiDio

Great Stay

It was a beautiful location if you're looking for something a little more remote. It's right by a beach and their pool is lovely. However it is quite far from many of the attractions, and Phuket so it takes some time to get to. The beds, like all beds in Thailand are very hard, but they seem to be that way everywhere. The staff was very nice and the food delicious. It was a great place to truly relax

10/10

Exceptional

27 Feb 2026

Paula

Henkilökunta oli erittäin ystävällistä, huone siivottiin päivittäin. Sängyt olivat todella hyvät, niin kuin myös aamiainen, jonka valikoima vaihteli hieman päivittäin. Allasalue oli lapsiperheen näkökulmasta täydellinen. Loistavaa oli myös se, miten hotellin puolesta sai sekä allas/ranta

10/10

Exceptional

22 Jan 2026

Annica

Trevligt hotell nära beach. Hotellet kör gästerna till Coconut beach 2 gånger om dagem. (lite dårliga tider dock ,kl 10 och 13.50)
Finns cyklar att låna ,så vi cyklade dit. Tog ca 10 min.
Bra frukost och trevlig personal. Trevli personal och trevligt poolområde!
Vi var väldigt nöjda!

Partner

6/10

Pleasant

19 Jan 2026

Sven

Das Hotel hat einfach seine besten Jahre hinter sich , sehr abgelegen. Ohne Auto oder Roller sitzt man im Hotel fest . Die Taxi Preise hier hinten , sind unverschämt.Also Nebenkosten beachten

Partner

10/10

Exceptional

13 Dec 2025

Kristoffer

Frukosten var vällagad och mycjet god, bra äggstation. Bra pool, rent och fräscht

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Jonas

Jättetrevlig och hjälpsam personal. Fantastisk säng jämfört med ~10 andra 4-5 stjärniga Thai-hotell jag bott på. Lite snålt vattentryck, lite kallt varmvatten.

Friends_and_family Family

10/10

Exceptional

25 Jan 2025

Shira

Heerlijke plek als je van rust houdt! De kamers zouden met een betonstuc op de badkamers en een nieuwe airco fantastisch zijn.
Met een scooter is er voldoende te beleven in de omgeving en het personeel scoort in en dikke 10!

Leisure Family_with_children

4/10

Poor

23 Jan 2025

Marie

Otroligt slitet ställe mitt ute i ingenstans. Har nog varit helt ok tidigare men det var längesen, osäker på om det någonsin nått upp t 4 stjärnor!

Partner

8/10

Excellent

08 Apr 2024

Melanie

Hotel dans l’ensemble satisfaisant.
Un grand beau jardin arboré.
Une magnifique piscine idéale pour les enfants .
Le calme .
Les restaurant est très bon. Le petit déjeuné est varié.
Les chambres sont modernes.
Malheureusement je pense que le Covid est passé pas la certaines parties de l’établissement ont été délaissé.
Mais je recommande

Friends_and_family Family

10/10

Exceptional

14 Mar 2020

Pierre

chic hotel

très belle hôtel très bon déjeuner complet gentillesse du personnel belle piscine et restaurant prix très abordable

Partner

8/10

Excellent

06 Mar 2020

Jan

Lugna gatan

Mycke mycke lugnt ställe med väldigt bra service rent o snyggt

Friends_and_family Family

8/10

Excellent

23 May 2019

Jiho

가만히 멍때리며 쉬고올사람에게 추천

주변에 딱히 할게없음 차로 5분정도 거리에 편의점 있음 일몰시간 선셋은 기가막힘 저녁에 서너시간정도 물이 안나왔음 세면대랑 욕조엔 물이잘 안내려감 전반적인 관리가 안되어보임

Family

6/10

Pleasant

26 Mar 2019

Verified traveler

Rien à signaler. La chambre était propre.
Tout était ok

10/10

Exceptional

28 Feb 2019

Nicklas

Utmärkt hotell

Mycket bra hotell med trevlig personal. Frukosten var god med mycket grönsaker och äggstation.
Polen var ren trevlig att koppla av i.
Man bör hyra en mc för att ta sig runt men vill man kan man gå till stranden på ett par minuter.
Ett hotell jag gärna besöker igen.

Partner

10/10

Exceptional

23 Jun 2018

tpk29

Nice staff, Good Location, RECOMMENCE!

We were upgrade by hotel, the room are very good and convenient so i love there facilities in the room as beach towel you can bring there to the beach etc . The hotel location can walk to the beach around 5 mins and you able to walk along the beach to the Memories bar. Breakfast in low season is a la carte in Western and Asian style, there are many choice. The staff are very nice and friendly and helpful. They are so lovely!!!
If you are traveling by bus you can drop off at PA-KA-RANG junction and hotel offer the car to pick you up at there!
The hotel far for main road around 4 k.m. but hotel offer you a free shuttle bus to pick up at main road!
RECOMMENCE!

8/10

Excellent

28 Apr 2018

Wolfram

Resorthotel in der Nähe der White Sand Beach

Preiswertes Resorthotel unweit der wunderschönen White Sand Beach.
Zimmer, Badezimmer und Anlage ok, you get what you pay for.
Eintöniges verbesserungswürdiges Frühstück.
Trotzdem zusammenfassend empfehlenswert.

8/10

Excellent

23 Apr 2018

Jani

Bra prisvärd hotell

Bra prisvärd hotell. Hyrde motorcykel för det är en bra bit från stan. Riktigt bra frukost och pool förutom att den va extremt varm just nu. Gymet är ganska spartanskt så förvänta dig inte ett fitnescenter. Wi-fi väldigt dåligt i rummet men fungerade bra vid reception.

Friends

8/10

Excellent

25 Feb 2018

Nina

Palm galleria resort

Fint hotell. Tyst och lugnt område nära stranden men långt från affärer och uteliv.

Partner

8/10

Excellent

19 Feb 2018

Tommy

Avkoppling

Närheten till en liten butik och de fem restaurangerna gör att man har det man behöver i Thailand. Stranden bra att promenera på. Långgrunt. Två km efter stranden ligger memorial bar med gratis solstolar och fin lunchrestaurang.

Partner

8/10

Excellent

10 Feb 2018

Verified traveler

เหมาะสมกับราคา

เหมาะสมกับราคา เป็นส่วนตัว บรรยากาสร่มรื่น ห่างจากหาดแค่ 150 เมตร แล้วจะกลับมาพักอีกนะครับ

6/10

Pleasant

08 Feb 2018

Joonas

Kohtuullinen majoitus edulliseen hintaan.

Hotelli vastasi ennakko-odotuksia eli halvalla saa korkeintaan keskitason majoitusta. Huone oli hieman pintaremontin tarpeessa. Terassin ovi irtosi kiskoiltaan 6 kertaa kahden viikon lomamme aikana. Huoneen siivous jätti hieman toivomisen varaa. Siivoaminen oli lähinnä näennäistä pölyjen pyyhkimistä, lattioita ei pesty kertaakaan hotellin toimesta (pari kertaa tehtiin se itse pyyhkeillä). Henkilökunta oli ystävällistä, mutta valitettavasti ei kovin kielitaitoista. Välillä jopa taksin tilaaminen esim. kello kuudeksi hotellille aiheutti ongelmia. Hotellin suurin miinus on ehdottomasti sijainti. Taksimatka Khao Lakin keskustaan kestää noin 15 minuuttia. Hotellin välittömässä läheisyydessä on noin 6 ravintolaa, joissa kaikissa on suunnilleen sama ruokalista eli vaihtelua ei lähistöllä ole tarjolla.

Family

8/10

Excellent

10 Oct 2017

Verified traveler

บรรยากาศดีเหมาะสำหรับการพักผ่อน พนักงานน่ารักให้บริการดีพูดเพราะคะ มีโอกาสจะกลับมาพักอีก

Family

8/10

Excellent

03 Feb 2017

Anette

Bra prisvärt hotell

När vår AC gick sönder blev vi kompenserade med en svit,vi klagade över hårda sängar,då fick vi omgående en tjock bäddmadrass ibäddad

Family

6/10

Pleasant

11 Dec 2016

Joakim

Bra städning

bra medelklass hotell läge inte så bra långt till centrum.

Partner

8/10

Excellent

11 Nov 2016

Lothar

Die Angestellten sehr, sehr freundlich und bemüht. Badzimmer solala. Waren nur 2 Tage dort. Alles in allem gut.

Partner

10/10

Exceptional

18 Mar 2016

Anneli

Khao Lak 2016-02-26

Ett bra hotell, rena och fina rum. Ett stort minus var badrummet med en igenkalkad dusch. Fin och ren pool. Bra strand. Bra frukost. Trevlig personal, hjälpsamma. Ett väldigt lugnt stället, bra restauranger, cirka fem st, ett massageställe. En liten affär. Kan absolut tänka mig att bo där igen.

8/10

Excellent

21 Feb 2016

Verified traveler

Inget fantastiskt men helt godkänt

Family

8/10

Excellent

12 Feb 2016

Nöjd till 98%

Toaletten på vårt rum fungerade inte när vi kom. Efter att personalen under en timmes tid försökt lösa problemet blev vi erbjudna ett annat rum och som kompensation för det inträffade blev vi uppgraderade till en svit. Servicen och önskan att gästerna ska trivas är mycket god på hotellet. Inget att klaga på. Vi har bott på hotellet två gånger tidigare och enligt vårat tycke har frukosten blivit sämre. Som exempel var marmelad det enda smörgåspålägget som fanns. Yoghurt fanns bara några enstaka dagar. Trots detta trivs vi på hotellet och kommer att återvända dit. Kan rekommenderas.

Partner