Casacool Hotel Khoalak

10/10

Exceptional

14 Oct 2024

Sharon

Owner very friendly Room comfortable.and clean.Larger than nirmal fridge Safe.Fair size room with dressing table,adequate hanging space.Locality perfect,parking on the doorstep.Large market with fantastic street food right across the road.Plenty of restuarants

Partner

10/10

Exceptional

10 Feb 2024

Dan

Surely the best place for the price.

This is a lovely place to stay. If we come to this area again, we will for sure book here again. As others have said, the ladies running it are as lovely as can be. And yes, they really will wash your clothes.

Breakfast was great. Eggs any way you want them. Toast and pastries. And tons of fruit. Mangos, watermelon, pineapple, and a couple more. It will for sure fill you.

The the hotel is an old Thai style. The stairs are too steep. But you won't care. The things that matter are all there. A very comfortable mattress, clean bathroom, and large rooms. Water pressure can be low in prime time. But can be cured by adjusting your shower time a little earlier or later. Bathrooms are large.

Whatever little small faults it may have, you won't care at all, because of the loveliness of the ladies running it. And they took us to the bus stop after checking out without us asking. Directed us to the right massage. And a good scooter rental.

If you book, I'm sure that you will want to return also.

Partner

10/10

Exceptional

22 Dec 2023

Kirk

Older, retired single traveler from the USA in Khao Lak for 2 weeks. Good location for shopping, eating, beaches and massages. Good value for the money, but the true value here is the staff and their willingness to help in any way possible. Breakfast is an amazing assortment of fruit, eggs, breads and yogurt with muesli. Big, clean, comfortable rooms with good WiFi (a bit on the dark side for us older travelers but when I mentioned this the staff provided an additional lamp for a dark corner). A large comfortable bed, but the chairs could use some felt pad sliders to prevent the sound of moving chairs above and below rooms. Free laundry provided which is helpful for longer stays. A lot of stairs so if mobility issues are a problem this might not be the place for you. Daily cleaning and towels. Awesome experience and I would do it again!

Leisure Self

10/10

Exceptional

03 Apr 2023

Charles

Great little hotel, excellent owner, lovely rooms, in a good accessible area

Leisure Partner

10/10

Exceptional

23 Mar 2023

Jonathan

Great Value and lovely people

Kai and her team go out of their way to ensure you have an enjoyable holiday, nothing is too much trouble. The hotel rooms are clean and cosy and everything works, housekeeping is daily with fresh towels and bedding changed regularly. Laundry is free and Kai will also take you to local beaches including coconut beach which was our favourite, she will also lend you a motorcycle. The breakfast is good with eggs, cheese and nice bread and lots of fresh fruit. This is a budget hotel, but with all the added extras very good value indeed.

Partner

10/10

Exceptional

12 Mar 2023

Victor

Friendliness of staff
Always smiling and very helpful
Overall excellent
Will be back

Leisure

10/10

Exceptional

14 Nov 2022

Daniel

Incredible value for money

My husband and I stayed here for 6 nights further to the glowing reviews we’d read.

I can attest that Kai is the loveliest and most welcoming host and works super hard on her business and providing a top notch service. After business being bad throughout the pandemic, Kai said she was so happy to be busy again and it’s clear from the energy in the hotel and the warmth and happiness that radiates from her. She’s also a font of all local knowledge and we asked her recommendations and advice a number of times.

The location of the hotel is perfect. The square it’s located on has a lovely buzz and we enjoyed drinks and food there on a few occasions. If I was travelling on my own then I would feel so safe here and not too isolated.

Our room was beautiful - sparkly clean and equipped with everything we needed for our stay. We moved from our 2nd floor room to a 1st floor room halfway through our stay and loved the double aspect/balconies. One balcony had a beautiful view of the surrounding greenery - the night time and morning sounds were very soothing.

Breakfast was delicious; eggs any way (or muesli, yogurt & fruit) and then help yourself to toast and, at times, pastries. Once you finish, Kai then brings out the most generous assortment of fresh fruit. The perfect way to set yourself up for the day.

On top of all this, Kai also offers a free laundry service for her guests. She’s literally superwoman!!

Suffice to say, we would stay back here in a heartbeat.

Partner

10/10

Exceptional

17 Jul 2022

Stanley Louis Arthur

Absolutely delightful owner who could not do enough to help us.
She even baked a birthday cake for my wife on her birthday!
When we got wet she immediately washed all our clothes too.
Great Thai style breakfasts as well - lots of fruit, cheese omelettes and khao tom with minced pork

Leisure Partner

10/10

Exceptional

09 Mar 2022

Brian

Casacool is dollar for dollar one of the Best Buy’s in Thailand! Kai, the owner and operator, is a joy to be around and is extremely attentive to her guests. She was like our adopted Thai mom! We couldn’t have asked for a better stay.

Hard to leave but all good things must come to an end! Till we meet again Kai!

Leisure Partner

10/10

Exceptional

19 Nov 2019

Kia

Wonderful Stay!

Our stay at Casacool was really great. We were greeted with wet hand towels and fresh juice. Our room was ready upon arrival and it was clean, plus stocked with water. The location was also great- probably about a 7min ride into the main town, but also near a lot of shops, restaurants and a market.

Partner

10/10

Exceptional

28 Apr 2019

Andrew

The kindness of Gai and Kae along with naam will never be forgotten Gai drove us to the beach and picked us up also took my wife and i to the chemist breakfast was delicious. Gai is a wonderful host and i wish her all the best for the future. The property is located next to bars and restaurants.

Leisure Family

8/10

Excellent

13 Dec 2018

Verified traveler

Perfect place for good price

Good place, nice ladies working there. Location was perfect.

10/10

Exceptional

08 Oct 2018

zengzeng

Clean and comfortable hotel close to the beaches

This is the second time my wife and I stayed in the hotel.We consider it a must-stay when experiencing the khao lak area and we will definitely come back!

10/10

Exceptional

22 Aug 2018

Paul

Casacool

Good clean spacious room, great breakfast for the price. Perfect central location in the village.

Partner

10/10

Exceptional

24 Apr 2018

Craig

Most helpful staff ever!

I stayed here for three weeks and was blown away by how much the staff especially Kai the owner helped me with a couple of problems! Nothing is too much trouble and so incredibly friendly! I would recommend this hotel to anyone and if I go back I will definitely stay there again!

10/10

Exceptional

23 Jan 2018

Y

Friendly hotel with great personality & breakfast

The owner of the hotel was extremely friendly, cheerful and helpful. We asked about a last-minute car hire and she drove us all the way to the Budget car hire shop! When we returned to pick up our luggage afterwards, she hugged us and gave us oranges for the journey. I was very impressed by her hospitality and would definitely return to stay there if I'm in Khao Lak.
This place also serves a great and hearty breakfast, you will get good choices of cereals, juices, fruits and a cooked breakfast! Fantastic value.
Only downside is that there is no lift, so it might be problematic if you have lots of luggage and you are staying on the top floor.

10/10

Exceptional

06 Jan 2018

Lorraine

Stayed in sister hotel Asiana which was great!

When we got to the hotel, there were no rooms available but we were sent to a sister hotel - Asiana Hotel - which was great!! Very personal service. All the staff were great, especially Jam! The breakfast was excellent every day!! We got a free dinner at Jam's restaurant which was delicious. I would definitely stay there again.
Casacool hotel looked good and the staff were very friendly and attentive - she came to see us at the Asiana Hotel to wish us Happy New Year.

10/10

Exceptional

31 Oct 2017

Kanti & Shanta

Central location - Great hospitality

We chose Casacool Hotel because of exceptional online reviews, it didn't disappoint. Central location in town but only minutes walk from sandy beach. Rooms very practical & clean, breakfast ample and refreshing (variety of exotic fruits). Owner and proprietor Kai very helpful on all matters including recommending excursions. Ton Chong Fa Waterfall in local national park is only half an hour away, but a beautifully maintained pristine environment. Highly recommend Khaolak if you want to get away from big city hustle and bustle.

10/10

Exceptional

18 Nov 2025

jukka

Good breakfast with this price. Nice balcony and very quiet location.

Partner

10/10

Exceptional

24 Nov 2024

Antonino

Bellissima esperienza da Casacool. La proprietaria è estremamente gentile, allegra e disponibile. Ottima la colazione, ricca di frutta (la frutta è disponibile anche durante la giornata). La camera è comoda e pulita, con un grande balcone che gira attorno alla struttura. Ottimo rapporto qualità/prezzo

Leisure Partner

10/10

Exceptional

12 Nov 2024

Sophie

Accueil extraordinaire, on se sent comme à la maison. Tout est très cool et relax. Petit déjeuner super. Emplacement top : plage, restaurants, boutiques, marché de nuit tous accessibles à pied. Les meilleurs tarifs pour les excursions sont proposés ici pour ceux qui sont là pour ça.

Leisure Partner

10/10

Exceptional

01 Jul 2023

HIROSHI

部屋の中は綺麗で清潔。外観は古い。

外観は、古い感じですが部屋の中は綺麗でYouTube も見れます。
海岸は岩場なのでツアーに参加するべきです。
町の中心部有りますので、買い物と食事に便利です。
マネジャーの女性に、色々な場所を案内して貰いましたので良かったです。
客が、私一人だけなのかも。

Friends_and_family Family

10/10

Exceptional

14 May 2023

Heidi

Super freundlich und hilfsbereit, auch bei unserem 3. Besuch hat sich die Inhaberin rührend um uns gekümmert, viele Strände gezeigt, die wir immer noch nicht kannten.
Frühstück seht liebevoll zubereitet mit reichlich Obst.

Leisure Friends

10/10

Exceptional

04 Mar 2023

Inger

Alltid lika trevligt att bo hos Kai på CasaCool.
Underbar frukost!

Partner

2/10

Poor

04 Mar 2023

Tore

Had pre booked and pre paid
No rooms available

Partner

10/10

Exceptional

11 Feb 2023

Patrick

Formidable séjour. Hôte extrêmement sympathique et amicale. Toujours prête à nous conseiller et à nous aider. Très bon petit déjeuner.

Partner

10/10

Exceptional

29 Jan 2023

Henrik

Yes it really is great for the money

Great location, best value for money I have ever experienced.
The owner is a fantastic lady, extremely helpfull and service oriented.

Friends_and_family Family

10/10

Exceptional

03 Jan 2023

Joerg

Das Frühstück war sehr gut und ausreichend. Mit viel Liebe zubereitet. Sehr gute Lage. Zu Fuß ist vieles schnell und gut zu erreichen. Kay war einfach sehr freundlich und hilfsbereit. Das haben wir in keiner anderen Unterkunft bisher erlebt. Sehr ruhig aber trotzdem mittendrin. Wir werden unbedingt wiederkommen. Danke und macht bitte weiter so. Liebe Grüße Jörg und Markus

Leisure Partner

10/10

Exceptional

25 Oct 2022

Verified traveler

Dies Casacool ist einzigartig! Die Besitzerin ist wunderbar, die Stimmung grandios, sehr herzlich, einfach aber alles was das Herz begehrt. Es geht weit über den normalen Service hinaus. Sehr sehr nett!

Leisure Partner

10/10

Exceptional

24 Oct 2022

Jan

Really enjoyed my short stay at CasaCool. I've been very warmly welcomed, enjoyed the clean quiet room and delicious breakfast, and was even offered a late checkout for free. Thank you for your kindness!

Leisure Self

8/10

Excellent

18 Jun 2022

Maik

Die Unterkunft ist ausreichend und die Zentrale Lage ist super. Die Besitzerin ist super nett. Wäsche waschen auch inklusive

Leisure Friends

10/10

Exceptional

26 Jun 2020

Christian

Einzigartige Gastgeberin mit wertvollen Tipps, unschlagbaren Service und vollem Einsatz für ihre Gäste. So ist Urlaub in Thailand einfach nur ein pures Vergnügen

Leisure Partner

10/10

Exceptional

29 Feb 2020

Inger

Hemtrevligt.

Mycket mysigt och hemtrevligt hotell. Underbar hjälpsam ägarinna Kai med en fantastisk personal som gör allt för att man ska trivas.
Härlig frukost med massor med olika frukter.

Friends_and_family Friends

10/10

Exceptional

29 Jan 2020

linda

Comme à maison

Hôtel que l'on pourrait qualifier de familial, tellement les filles sont aux petits soins pour nous.
Parfaitement placé à khaolak.
Les chambres sont agréables et conformes au descriptif.
Le personnel parle très correctement l’anglais et n'est jamais à court pour donner des conseils.
Petit déjeuner parfais. le wifi passe bien dans les chambres.
À recommander à ceux qui recherchent un hôtel loin des luxueux palaces !

Partner

10/10

Exceptional

04 Dec 2019

Verified traveler

Hier ist einfach alles perfekt! Ich habe noch nie erlebt das sich eine Person so um ihre Gäste kümmert.
Kai ( die Besitzerin) ist einfach die Beste! Sie fährt die Gäste kostenlos zu den unterschiedlichen Stränden, Sehenswürdigkeiten etc., hat immer Tips auf Lager, organisiert Touren und und und..! Sie ist einfach immer für ihre Gäste da und hat stets ein Lächeln im Gesicht.
Wir haben unsere Flitterwochen in Khao Lak verbracht und hatten dieses Hotel eigentlich nur für 4 Tage gebucht, im Endeffekt sind es dann doch all unsere Tage ( 16) geworden.
Also wem der kleine Luxus des Lebens reicht, der ist hier Bestens aufgehoben.

Leisure Partner

10/10

Exceptional

19 Nov 2019

Verified traveler

Das Personal war sehr zuvorkommend, um den Gast sehr bemüht. Frühstück mit vielen frischen Früchten. Minibar immer gratis mit Cola und Wasser aufgefüllt.

Leisure Partner

10/10

Exceptional

30 Oct 2019

Damien

Very good value for money. Extremely comfy beds.
The innkeeper is such a pleasant lady and will be like a mother to you during your stay.

10/10

Exceptional

21 Apr 2019

Verified traveler

Mehr Freundlichkeit und Service kann man meines Erachtens nicht bieten.
Super nett, zuvorkommend, tolles Frühstück mit viel Obst und aufmerksames und zuvorkommendes Personal. Der Gast steht im Mittelpunkt.
Was wäre noch? Tolle Lage in Bang Niang. Markt und umliegende Lokalitäten in unmittelbarer Nähe.
Danke an KAI und Team. Sawasdee krub.

10/10

Exceptional

04 Feb 2019

Claudia

Leuk hotel met geweldige gastvrouw Kai, gelegen in een gezellige buurt.

10/10

Exceptional

14 Jan 2019

Susanne

Bästa service

Kai som äger hotellet är då underbar o hjälpsam . Kör o fixar allt man kan tänka sig. Rek det varmt. Åker vi tillbaka så är det där vi bor.

Partner

10/10

Exceptional

07 Jan 2019

Palle

Billigt hotel med superservice.

Billigt hotel, der helt lever op til billeder og beskrivelse. Pænt stort værelse og badeværelse. Absolut OK morgenmad.
Enorm serviceminded ejer, der både ville vaske tøj og køre os til stranden.

Partner

10/10

Exceptional

07 Jan 2019

Verified traveler

4 Tage Aufenthalt waren gut. Die Besitzerin fährt einen zum Strand und holt einen ab wenn gewünscht

10/10

Exceptional

30 Dec 2018

Verified traveler

Nettes Gästehaus in familiengeführter Hand. Kai war eine herzliche Gastgeberin, die ihren Gästen alle Wünsche erfüllt. Auch das Personal war steht's freundlich und hilfsbereit. Wäscheservice inklusive und Frühstück waren super! Unser Zimmer war groß mit Kühlschrank und schönem Bad. Wir werden wieder kommem! Danke Andy und Julia

10/10

Exceptional

20 Sep 2018

erich

Ich gebe casacool 5 Sterne

Dieses Kleine Hotel kann ich nur empfehlen
Die Besitzerin ist super sie hatt sogar Fisch für mich gebraten
Und 2 Coca Cola gab es noch zusätzlich mit 4 Flaschen Wasser

2/10

Poor

24 Mar 2018

Birgitta

uselt rekommenderar det inte

massor av trappsteg ingen frukost skabbiga rum

Partner

10/10

Exceptional

11 Mar 2018

Dirk

Top Hotelchefin mit großartiger Herzlichkeit

Wenn mal eine besondere Herzlichkeit erleben möchte, dann sollte man das Casacool Hotel wählen.
Die Gastgeberin kümmert sich liebevoll um ALLES. Hat man eine Frage oder Problem hilft sie sofort.
Sie bringt einen zum Strand und holt einen auch wieder ab. Sie sorgt für eine super Frühstück! Obst bekommt man immer, wenn man es haben möchte, Wasser, Tee, Kaffee und Cola auch.Wir hatten Probleme bei der Zahlung in einem Krankenhaus, weil sie keine Kreditkartenzahlung zuließen. Da wir aber nicht genug Bargeld hatten und lieber einen Beleg für unsere Versicherung haben wollten, ist die Hotelchefin zum Krankenhaus gefahren und hat für uns die Rechnung in bar bezahlt. Wir konnten bei ihr das Geld per Kreditkarte an sie zurückzahlen. Wenn man etwas spezielles kaufen möchte kommt sie mit zum Markt oder besorgt es selber.

Partner

10/10

Exceptional

14 Feb 2018

Patricia

SUPER Hotel

Kim, die Hotelinhaberin, war spitze. Sie hat uns jeden Tag gratis mit ihrem Jeep an einen beliebigen Stand gefahren und wieder abgeholt. Sehr gastfreundliches Hotel. Würde wieder das CasaCool buchen!

10/10

Exceptional

24 Jan 2018

christel

Hotel très accueillant, la patronne Kai un amour.

Super séjour la patronne nous a fais découvrir les plages nous a amené partout. Franchement a recommande sans hésité. Les sevices de l'hôtel super et le personnel au petit soin.

8/10

Excellent

14 Jan 2018

M&M

Top!

Casacool ligt lekker midden in het centrum maar nét buiten de drukte. Eigenaresse Kai is een topper, niets is te veel, alles is ok en ze maakt echt een feestje van ieders verblijf. Super lekker ontbijtje, alles er op en eraan en met liefde geserveerd. Kamers zijn simpel, iets wat gehorig maar prima! Geen lift, 4 hoog maar prima te doen. De dames die meehelpen in de schoonmaak, met het ontbijt en met de laundry zijn eveneens erg vriendelijk! Komen zeker terug in Casacool!

10/10

Exceptional

13 Jan 2018

정다솜

다시 방문하고 싶은 곳

방니앙비치외 방니앙마켓의 정중앙에 위치. 주위에 투어업체와 식당, 바가 즐비해있어서 편리. 주인아주머니와 직원들이 매우 친절하고 빨래서비스도 해줌. 신선한 과일와 다양한 계란요리 등으로 신선한 조식도 매우 좋음.