Name: The Grand Hill Hotel
Address: Jalkhanz Khutagt Damdinbazariin Gudamj 52 4 Dugeer, Ulaanbaatar, 212513, MN

2/10

Poor

09 Jul 2026

Douglas

It's 80F outside. There's AC, but there's no AC. I woke up and it was 29C in my room. \"We don't know why it's not working\" they say. Well, at this price point and as a 4-star hotel, that's unacceptable. Stay somewhere that has working AC, not here.

Self

4/10

Poor

02 Jul 2026

Melissa

The breakfast was nice. The room smelled terribly of old cigarettes and we had to do some laundry which was already terribly expensive then the staff tried to charge us double for no reason whatsoever even though the receipt had a set price. This dishonesty made us feel unwelcome and unsafe.

Partner

10/10

Exceptional

11 Nov 2025

Jim

Great stay, helpful concierge, and nice area!

Business

10/10

Exceptional

14 Jul 2024

efrain

It was actually better than i thought, the mini bar was good.. the air conditioning and rooms were clean and working... the restaurant were not bad...

10/10

Exceptional

14 Jun 2024

JORGE

Excellent hotel and customer service. Professional staffing. Clean bedrooms. Walking distance to main tourist attraction, restaurants and shopping area.

Leisure Family

2/10

Poor

16 Aug 2022

YUKIHITO

The staff cheated on the exchange rate.

Business Family

6/10

Pleasant

09 Sep 2019

Robert

If you need WiFi, forget this hotel

The hotel was very nice, the buffet breakfast very good, the staff were friendly and helpful, but oh, the WiFi! I haven't had such poor WiFi anywhere else in the world for a decade. As a business traveller, it cost me dearly.

10/10

Exceptional

23 Aug 2019

Verified traveler

Staff were very friendly and professional. They allowed a much earlier check-in which was greatly appreciated!

Leisure Friends

8/10

Excellent

18 Jul 2019

Verified traveler

nice clean modern facilities with friendly helpful staff

Leisure Friends

10/10

Exceptional

07 Jul 2019

Verified traveler

We stayed here for 2 nights on a stopover while doing the trans mongolian express. The hotel was just what we needed after being on the train for 2 nights. The room was lovely and clean, and the bathroom had a bath. Rooftop bar with great views over the city. Great breakfast. Launderette and supermarket across the road. Walking distance to all the sites. Friendly and helpful reception staff. And money changing facility at reception. Would definitely recommend this hotel.

8/10

Excellent

08 Jun 2019

Ernestine

Nice hotel with good facilities

Comfortable hotel, great breakfast, friendly reception. Close to Gandan Monastery but a bit far from city centre.

Friends

8/10

Excellent

01 Jun 2019

Verified traveler

Hotel is located away from the main city center.

Leisure Family

10/10

Exceptional

24 Apr 2019

Trevor

Highly recommended.

Had a great time. Staff were friendly and helpful. Wi fi was a bit hit and miss. Room did get hot at night so had to open window. Breakfast was a little limited but still adequate BUT best of all was the burger we had at lunch and the two evening meals; one was the pork ribs (actually a chop in the UK) the other was the beef steak. These meals were both fabulous. You often read how good food was but these were truly great, so full of flavour. Would stay at the Grand Hill again just for the food but the bed was very comfortable as well. Hope to be back soon.

Partner

10/10

Exceptional

28 Nov 2018

A Jay

Very nice hotel--clean and very comfortable, well maintained with great service in good location. It was reasonably priced, as well.

Partner

10/10

Exceptional

30 Sep 2018

Louella

Grand Hill Hotel was the right place for me.

It was a lovely place, well priced and staff very helpful and friendly. There should have been a complimentary shuttle service for airport pick up and drop off, other than that I had a most pleasant stay. Every time I didn't have time for breakfast they prepared for me a bag of goodies to go. The ladies and gentlemen in the reception area were accommodating for any queries and always with a smile.

8/10

Excellent

15 Jul 2018

fad

Cheap but new looking

Clean, newly built or renovated and reasonably priced. Pretty basic but good enough for a long stay in UB.

8/10

Excellent

15 Sep 2017

Verified traveler

Great new hotel. Especially good after being out on the steppe for 10 days. About 10mins from the monastery, another 10 to State Department Store and another 10mins to the main square.

2/10

Poor

07 Apr 2026

MUSTAFA

Otel renovasyon sebebi ile cok gurultulu idi.Ayrica siteniz de yazmamaniza ragmen spa kapali idi.2 gun yerine 1 kalip baska otele gectim.

8/10

Excellent

22 Jan 2026

HYUNG GUK

따뜨함

Business

8/10

Excellent

07 Oct 2025

Eirik

Located about a 20-30 min outside the main city cen

Self

6/10

Pleasant

11 Aug 2025

Changmin

적당한 위치에 길건너편에 동대문 식당, 치킨, 호프, 노래방, 카페등 아주 넓은 건물에 한꺼번에 위치해 있어서 위치가 좋았어요. 편의점도 가깝고..낮에 여행하고 돌아와서 쉴때 도움이 많이 되었어요..호텔은 깔끔한 편이지만 아침 조식이 조금 아쉬워요..호텔 가격에 비해서...아침을 중요하게 생각하시는 분에게는 비추입니다..아주 간단한 기본 음식정도만 있어요.

Friends_and_family Friends

6/10

Pleasant

05 Jun 2025

DOOHAN

앞에 동대문 포차가 있기 때문에 위치는 괜찮은것 같습니다.
하지만, 이 가격에 이 시설은 정말 말이 안된다고 생각합니다.
한국으로 치면 3성급 시설도 안되는 호텔이 무슨 한국 4.5~5성급 호텔 가격이네요

Friends_and_family Friends

8/10

Excellent

11 May 2025

MADOKA

I had a comfortable stay.
The bathtub was hot and a hot shower came quickly.
There was a good variety of pillows available too.
But the karaoke was a little loud.
The restaurant was also great with a great view.
The staff are also very friendly.
Overall I thought it was a very good hotel.

Leisure Self

4/10

Poor

23 Oct 2023

KYUNGMEE

조식은 완전히 소박 ㅠㅠ 가성비 없어요 그냥 컵라면에 햇반이 더 나아요.

Business

10/10

Exceptional

21 Oct 2023

Andreas

Ich fand den Urlaub in diesem Hotel sehr entspannend und ruhig.Das Personal war freundlich und hilfsbereit.Das Essen war sehr gut und ausreichend an Auswahl.Ich werde dieses Hotel aufjedenfall wieder buchen.

Leisure Self

10/10

Exceptional

18 Sep 2022

JUNHO

위치는 별로지만, 직원들 전부 한국말 잘 하고 방 넓고 쾌적해요. 건물 내에 한식당이랑 커피숍 있고 편합니다. 5분거리에 펍이나 술파는 음식점 많아요. 굿굿

Partner

8/10

Excellent

21 Aug 2022

SANGCHUN

호텔 안에 필요한 시설이 있어서 편안한 쉼을 쉴수 있었다

Business

8/10

Excellent

29 Oct 2019

Magnus

Stort service utbud. Fina restauranger.

Friends_and_family Friends

6/10

Pleasant

15 Oct 2019

Verified traveler

시내에 위치하여 접근성은 좋았으나, 문의 시관장치 불안, 조식의 다양성이 다른 숙소에 비해 수준이 현저히 떨어지는듯 판단됨

Business Self

6/10

Pleasant

23 Sep 2019

SMLEE

주차시설이 부족하여 출입에 어려움. 체크인과 체크아웃에 시간소요가 많이 됨. 노래방, 사우나, 마사지, 커피숍 등의 편의시설이 있어 이용에 편리함. 시내 중심에 있어 도보 이동이 편리함.

Business Self

10/10

Exceptional

25 Aug 2019

Hans J

Topp service

Veldig bra hotellfasiliteter. Moderne og rent. Veldig hjelpsom stab i resepsjonen. I restauranten på toppen var alt bra, men det gikk litt sent med betjeningen.
Anbefales!

Partner

8/10

Excellent

18 Aug 2019

WOONSEOP

괜찮아요 깔끔합니다

Partner

10/10

Exceptional

15 Aug 2019

taegyeong

good

10/10

Exceptional

27 Jul 2019

Pablo

VERY NICE

Ulan bator is a crazy city, so you cant expect a hotel like this in a neighborhood like that. the hotel its very very goood, great service, kind people, very helpfull.... the location is like whatever, but ist relative close to the main square, and you have a convinience store very close.
internet do not work very good at night.

4/10

Poor

19 Jul 2019

Verified traveler

Unsichere Umgebung

Ich bin etwas irritiert, da sich meine Erfahrung mit dem Grand Hill Hotel nicht mit den Berichten anderer Reisender decken.
Mit meinen beiden Kindern hatte ich auf dem Rückflug von Japan nur eine Übernachtung gebucht. Mir war klar, dass es in der Mongolei andere Qualitätsstandards als in Europa gibt, trotzdem empfand ich den Aufenthalt als unangenehm.
Wir hatten einen Pick up Service gebucht, der hervorragend klappte.
Was mich am meisten störte war die Umgebung des Hotels. In den Straßen stapelte sich der Müll und direkt neben Gebäude gab es ein großes Neonschild mit der Aufschrift „Striptease“. Der Fahrer erklärte mir, dass das Angrenzende Haus ein „Love-Hotel“ sei. In der Lobby selbst saßen Männergruppen, die uns schweigend taxierten, als wir eintraten. Die Rezeptionistin war kühl aber nicht direkt unfreundlich.
Das Gebäude selbst wirkte nicht so elegant wie auf den Fotos, das Zimmer war in Ordnung. Kleinigkeiten wie verschmierte Scheiben, nicht funktionierende Fernbedienung und eine leicht defekte Toilette störten nur ein wenig.
Die Irish Pup hatte gutes Essen, die Toiletten auf diesen Stockwerk waren allerdings sehr dreckig.
Ich hatte für drei Personen gebucht, es gab allerdings nur zwei sehr schmale Einzelbetten. Nach mehrmaligen Nachfragen bekamen wir eine Decke für die Couch.
Wir hatten Frühstück für drei Personen gebucht, bekamen aber nur Gutscheine für zwei. Ich zahlte auch nicht für ein drittes, da mir der Appetit eh vergangen war.

Family

8/10

Excellent

09 Jul 2019

jongho

깨끗하지만 조금더 싸도 될듯~

도심지까지 거리는 조금 있는편이지만 깨끗하다~방이 너무 붙어있고 사이즈가 조금 작아 답답한 느낌도있긴하다.청결도는 좋다.호텔 사이즈에비해 가격은 조금 더 싸도 될듯하다~

Friends

2/10

Poor

04 May 2019

Verified traveler

カラオケがうるさい

カラオケが併設されているホテル。夜遅くまで3階のカラオケの音がうるさく、宿泊者以外もホテルにくるせいなのか深夜に廊下で酔っ払いが叫んでいた。金曜夜に何時までカラオケを営業するか聞いたところ2時までとのこと。苦笑。。周辺の治安もあまりよくないので宿泊者以外の客層も悪い感じ。朝食はほぼ美味しくないので期待しない方が良い。あと頼みごとが全然されない。洗濯物を取りに来てとか、タクシーを明日の何時に呼んでおいてなどのこちらの要望はまったくされませんでした。

Partner

8/10

Excellent

11 Sep 2018

Verified traveler

由於當晩飛機延至凌晨四時才到達機場，向酒店提出要求更改接送時間，酒店也肯接受，司機態度不錯，房間乾淨，只是酒店的冷氣溫度不能自行調較，比較焗。

Friends

8/10

Excellent

12 Jul 2018

martin

Gute ruhige Lage, 20 min Laufdistanz bis centrum

Wir sind mit eine befreundete Familie unterwegs, Inkl. Nadaam fest mit Stadion Besuch. Pferderennen Festival etc. alle Leute sind sehr nett, absolut sicher !!!
Hotel Personal sehr nett und hilfsbereit. Mit englisch kommt Mann im Hotel gut zurecht.
Insgesamt Sehr 😊

8/10

Excellent

17 Mar 2018

Verified traveler

良いロケーションと良いサービス

室内が非常に乾燥している点を除いては非常に快適。
観光に適したロケーションではあるが、周囲の街並みはあまり綺麗ではない点が若干の欠点

Family

8/10

Excellent

03 Aug 2017

Jan-Erik

Hotel is quite new and clean . Service is friendIy. Only problem was cool water in a morning shower. This might be local water supply problem not hotel it self